Hilton Garden Inn Fort Myers Airport/FGCU
About Hilton Garden Inn Fort Myers Airport/FGCU
Located in Fort Myers, 30 miles from Tin City, Hilton Garden Inn Fort Myers Airport/FGCU has accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. Offering a restaurant, the property also has a bar, as well as a hot tub. The property provides free shuttle service, room service and luggage storage for guests. All guest rooms in the hotel are equipped with a flat-screen TV with cable channels. The rooms at Hilton Garden Inn Fort Myers Airport/FGCU have air conditioning and a desk. A buffet, continental or American breakfast is served at the property. The accommodation has a sun terrace. Hilton Garden Inn Fort Myers Airport/FGCU also provides a business center and guests can use the on-site ATM machine at the hotel. Staff speak English and Spanish at the reception. Sanibel and Captiva Chamber of Commerce and Visitors Center is 20 miles from Hilton Garden Inn Fort Myers Airport/FGCU, while Tiburon Golf Club is 21 miles from the property. Southwest Florida International Airport is 4.3 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel receives mixed reviews with guests appreciating the cleanliness, convenient location, and friendly staff. However, there are consistent complaints about the lack of free breakfast, issues with room cleanliness, and problems with amenities such as shower and AC.
- Convenient location
- Friendly staff
- Lack of free breakfast
- Issues with room cleanliness and amenities
- 5/5
Well maintained and well run hotel!
- 5/5
I was very impressed with the room, very nice, cozy, Great bathroom, Great stay you won’t be disappointed !!
- 5/5
Nice
- 5/5
The staff was very helpful especially Casey Matheson
- 4/5
Very good
- 1/5
I have bites from my ankles to my breast area Think twice before staying here
- 5/5
Nice staff, clean room, good workout room, restaurants in walking distance
- 5/5
Staff was amazing
- 4/5
Clean room and very close to the airport.
- 5/5
Very convenient
- 5/5
Best property and best staff in that area.
- 4.5/5
Very nice staff. Clean. Room was quiet and comfortable.
- 5/5
Staff very pleasant and helpful
- 4/5
Needs better smelling bath and shower products and lotion to be included
- 5/5
We had to stay because our flight was cancelled. The room was very clean, and the staff were friendly.
- 5/5
Always Nice
- 5/5
Great hotel and in the best area!
- 5/5
All good
- 5/5
The carts are not good and the place is beautiful. It was a surprise this issue hasn't been resolved.
- 4/5
Good close to office location
- 5/5
Nice airport stay
- 5/5
Very convenient location to fort myers airport. Many restaurants within walking distance.
- 5/5
Great tastes
- 5/5
Everything at the hotel was wonderful. The staff was very helpful and super accomodating. The room, bar, and entire facility were immaculate. I highly recommend this hotel and will definitely stay here again.
- 5/5
The rooms were pretty clean and it was quiet
- 5/5
The room was beautiful and clean. I have stayed at hotels where the colors and decor were not pleasant to look at. The room was clean and simple. The staff was amazing and always fulfilled every request. The airport shuttle was awesome, and the drivers were my kind of guys, super friendly and wanting to help. The shuttle even took me to my doctor's appt. which was so helpful. We ate at the restaurant within the hotel and found the food good. The waiter was again very friendly and wanting to do whatever it took to make out stay special.
- 5/5
Everything was excellent
- 4.5/5
Good people they are very respectful
- 4.5/5
Good people they are very respectful
- 5/5
Very clean and the staff was extremely nice and friendly
- 2/5
We stayed on the 4th floor, when we got off of the elevator there was a musky odor. Then we got to our room and opened the door, there was a mildew smell, they had the A/C on 70 degrees, my thought is to keep the smell down as much as possible. The smell was very prevalent. When we first arrived the initial person at the counter was like every other young person in this day and age, unable to communicate with people, such as I ask how is your day, and get nothing in return. The more experienced person took notice of the interaction, her name was Favi, she then stepped over and was very nice and helpful. The initial person continued to stand there and remain with a blunted affect, while not speaking. I understand the times that we live in, but we need to manage our expectations and employees in a better manner, someone with no people skills probably should be in a position where they have no or minimal interaction with people.
- 4/5
We've stayed at this hotel many times because our son attends FGCU. Usually everything is quite well. But Saturday night they had an social event downstairs and there was no parking. I mentioned a transport van had taken up 5 parking spaces. They said that he'd paid for those spaces, and we don't pay for parking. Our only option was to park at a restaurant across the street and we are on our own. To say the least I told them I disagreed with their point of view.
- 5/5
Having a full bar in the lobby was terrific to continue our FGCU grad!
- 4.5/5
Very clean, well set out hotel, the rooms was very nice and very comfortable. I had a really nice stay! The pool area. I would have preferred a bit more privacy around the pool area.
- 5/5
The lobby and room were very clean and nice. Would definitely stay here again!
- 5/5
The shuttles driver was awesome!
- 5/5
The shuttles driver was awesome!
- 5/5
Loved the convenience of the shuttle. Hotel was very clean. And front desk ladies were so helpful and kind. We enjoyed our stay and plan on returning!
- 2.5/5
The staff was amazing The hot tub jets were not working, there were cigarettes all over the pool deck and my room smelled like cough syrup
- 2.5/5
The hot tub jets were not working, there were cigarettes all over the pool deck and my room smelled like cough syrup
- 5/5
Exceptional
- 5/5
Absolutely great
- 0.5/5
Bad
- 4/5
Close location to FGCU Pool area smaller than expected
- 4/5
Close location to FGCU Pool area smaller than expected
- 1/5
Just awful
- 5/5
B
- 5/5
Everyone there was very professional, welcoming and nice. The room was clean and everything in it worked well. The gym and pool were excellent as well. The bartenders are awesome as well.
- 4/5
Very good
- 5/5
Very friendly staff. They were professional and fast. Will definitely stay there again.
- 5/5
My stay at the Garden inn was perfect. From the moment I entered the lobby I was greeted by staff. Check-in was fast and efficient. The room was clean, quiet and had a very comfortable bed. The location was a short walk the gulf coast plaza. I would definitely recommend.
- 5/5
Our room was clean with the exception of air conditioning vent.
- 5/5
Clean room and excellent shuttle service
- 5/5
All good
- 4.5/5
Superb
- 5/5
Staff was ALL fantastic. From the front desk to cleaning to the bar staff and shuttle drivers!! No comllaint 😀. Great easy location to the airport.
- 3.5/5
Few towels and toilet paper on arrival. Front desk was very responsive.
- 4/5
Property was clean. Several eating options in the area. Close to the airport and they offer a shuttle. Only downside was they lost power in the morning when getting ready to leave. A slight inconvenience but I don’t think it was their fault. Would stay again.
- 3/5
Partial power failure during stay and no one from the hotel advised guests of the situation at any time.
- 5/5
Always reliable love staying there
- 5/5
My flight was cancelled at midnight and I was transferred to another flight the next day in the afternoon. Had to book an airport hotel in the last minute to stay the night. So glad I chose Hilton Garden Inn Fort Myers Airport. Dania who helped me check in was very sympathetic towards my bad experience with the flight cancellation and gave me a complimentary upgrade to a junior suite and a breakfast voucher to help me rest well and wake up to a good breakfast before heading back to the airport. Dania made my stay very comfortable. I would choose Hilton again when I’m back in the area.
- 4/5
It would be nice to have more outdoor seating other than the pool area.
- 5/5
Exceptional
- 5/5
airport shuttle was very convenient. Drivers were great. staff at hotel were very nice and helpful.
- 5/5
Excellent property.
- 5/5
Great location. So close to the airport. Great bar. Make sure to schedule your airport shuttle.
- 5/5
Exceptional
- 5/5
Clean room, courteous staff, good location, no problems.
- 5/5
Clean room, courteous staff, good location, no problems.
- 5/5
We needed an early shuttle, plus somewhere to eat, and have a drink. Bingo!!! had it all!! We did have an issue with the gal at the counter later in the day. My friend asked about the shuttle and the gal was very rude to her.
- 5/5
We needed an early shuttle, plus somewhere to eat, and have a drink. Bingo!!! had it all!! We did have an issue with the gal at the counter later in the day. My friend asked about the shuttle and the gal was very rude to her.
- 3/5
No free breakfast like most Hiltons have. It was clean..no complaints there but their hot tub did not work properly. Pool was nice.
- 3/5
No free breakfast like most Hiltons have. It was clean..no complaints there but their hot tub did not work properly. Pool was nice.
- 2/5
Lady at front desk was not pleasant . Did not clean room . Not very accommodating. spent $250 a night and felt ripped off
- 2/5
Lady at front desk was not pleasant . Did not clean room . Not very accommodating. spent $250 a night and felt ripped off
- 5/5
Upon arrival, the receptionists were welcoming and our room was clean. We loved Austin, the bar tender..he was super friendly and made great drinks. The breakfast was good and location is close to many restaurants and The Backyard Social that has free live music every night. And the free shuttle was so handy!
- 5/5
Upon arrival, the receptionists were welcoming and our room was clean. We loved Austin, the bar tender..he was super friendly and made great drinks. The breakfast was good and location is close to many restaurants and The Backyard Social that has free live music every night. And the free shuttle was so handy!
- 5/5
Helped me with luggage issues and shuttle service fantastic. Mostly definitely would stay here again...rooms were very clean and comfortable.
- 5/5
Helped me with luggage issues and shuttle service fantastic. Mostly definitely would stay here again...rooms were very clean and comfortable.
- 4/5
Enjoyed a great breakfast before we left.
- 4/5
Enjoyed a great breakfast before we left.
- 5/5
- 5/5
- 4/5
The room was clean and the bed was comfortable. The shuttle to the airport was also a nice feature.
- 4/5
The room was clean and the bed was comfortable. The shuttle to the airport was also a nice feature.
- 4/5
Aside from construction at hotel everything was great! Booked on Booking.com and Hilton never had reservation. Never again just use hotel’s website!!!!!
- 5/5
Staff is pleasant, helpful and out of your way. I ate supper and breakfast. Both meals were delicious fast and hot. Kudos to Austin, and the other two gentleman who helped out in the bar. Was very busy from an event that was happening. They all did aand the other two gentleman who helped out in the bar. Was very busy from a event that was happening. They all did a great job. The rooms are clean, welcoming environment. I have stayed there the last three years. And I will return.
- 5/5
Staff is pleasant, helpful and out of your way. I ate supper and breakfast. Both meals were delicious fast and hot. Kudos to Austin, and the other two gentleman who helped out in the bar. Was very busy from an event that was happening. They all did aand the other two gentleman who helped out in the bar. Was very busy from a event that was happening. They all did a great job. The rooms are clean, welcoming environment. I have stayed there the last three years. And I will return.
- 5/5
Clean very nice room
- 5/5
Clean very nice room
- 5/5
Everything was great, staff, room, shuttle…
- 5/5
Everything was great, staff, room, shuttle…
- 4/5
Room was very clean. Quiet hotel. Good restaurant.
- 4/5
Room was very clean. Quiet hotel. Good restaurant.
- 5/5
Awesome room, well worth the money to upgrade to one bedroom. 2 bath. Loved it. Going back soon!
- 5/5
Awesome room, well worth the money to upgrade to one bedroom. 2 bath. Loved it. Going back soon!
- 2/5
The elevators were just as bad. The staff were very nice, but the quality is not ehat I would expect from Hilton.
- 2/5
The elevators were just as bad. The staff were very nice, but the quality is not ehat I would expect from Hilton.
- 4.5/5
Very clean the staff excellent Love it
- 1/5
There was music blasting from 7:00 to 12:00 am. Called front desk nothing was done. I had a flight early and had to get up by 5:30.
- 1/5
There was music blasting from 7:00 to 12:00 am. Called front desk nothing was done. I had a flight early and had to get up by 5:30.
- 4/5
They do not do wake-up calls, but stress they are an airport Hotel. (We needed to be up by 3:30am) charges me $2.00 for a bottle of water that was in my refrigerator.
- 4/5
Room was very clean, staff attentive. Ive stayed here several times. First time I have experienced so much noise. I was on the 1st floor this time.The room next to me was crazy loud.I woke up thinking someone was in my room and I could hear the ladies full blown conversation, Tv..and whomever else was coughing for bout an hour or so. This hotel that has connecting room options clearly needs something done to not hear all that. JUST an FYI.
- 4/5
Room was very clean, staff attentive. Ive stayed here several times. First time I have experienced so much noise. I was on the 1st floor this time.The room next to me was crazy loud.I woke up thinking someone was in my room and I could hear the ladies full blown conversation, Tv..and whomever else was coughing for bout an hour or so. This hotel that has connecting room options clearly needs something done to not hear all that. JUST an FYI.
- 4.5/5
It was fine. I tried to add a day into my reservation. I called the hotel. I called booking.com. I called the hotel again. I left a message attached to the booking a has to make to please use the same room. Instead, nope I had to check out of my room after the first night and after work check into a different room. So all of my belongings sat out in my vehicle all day in the heat. Was very frustrating. I spent over an hour and a half on phone calls trying to avoid this. Completely ridiculous!
- 5/5
Clean room, friendly staff
- 5/5
Clean room, friendly staff
- 3/5
From desk staff unfriendly and not helpful with info. Two times when I called from the airport requesting a shuttle the person who answered the phone said hello and I asked if this was the Hilton they said yes and then just hung up third time was a charm. I want to believe that this person was new in this position. Maybe a staff orientation meeting or something should be held with the staff.
- 3/5
From desk staff unfriendly and not helpful with info. Two times when I called from the airport requesting a shuttle the person who answered the phone said hello and I asked if this was the Hilton they said yes and then just hung up third time was a charm. I want to believe that this person was new in this position. Maybe a staff orientation meeting or something should be held with the staff.
- 5/5
Front desk was amazing especially “momma Mia” :) bartenders were amazing I have never had a more enjoyable stay somewhere. Pool and hot tub are also exceptional. Absolutely nothing
- 5/5
Great staff, clean rooms
- 5/5
Great staff, clean rooms
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
The Staff was amazing, and the property was very clean.
- 5/5
The Staff was amazing, and the property was very clean.
- 5/5
The staff was so kind & the service was great! Beautiful hotel. We were very comfortable. Love the hot chocolate 🍫!
- 5/5
The staff was so kind & the service was great! Beautiful hotel. We were very comfortable. Love the hot chocolate 🍫!
- 5/5
Clean and staff friendly
- 5/5
Clean and staff friendly
- 3/5
The staff
- 3/5
The staff
- 5/5
Spacious rooms nice location friendly staff
- 5/5
Spacious rooms nice location friendly staff
- 5/5
Staff was very helpful! Covenient to many restaurants.
- 5/5
Staff was very helpful! Covenient to many restaurants.
- 5/5
Clean room shuttle service and great breakfast bar
- 5/5
Clean room shuttle service and great breakfast bar
- 5/5
- 5/5
- 5/5
Very clean nicely, decorated rooms with just the right amount of amenities
- 5/5
Very clean nicely, decorated rooms with just the right amount of amenities
- 4/5
Hotel systems were down and it took approx half an hour to get us checked in, but they did give us two bottles of water! Room was excellent and so was breakfast
- 4/5
Hotel systems were down and it took approx half an hour to get us checked in, but they did give us two bottles of water! Room was excellent and so was breakfast
- 5/5
Excellent service
- 5/5
Excellent service
- 5/5
The r9om was great and clean
- 5/5
The r9om was great and clean
- 1/5
Under construction , moved rooms 3 times
- 1/5
Under construction , moved rooms 3 times
- 5/5
Nice stay
- 5/5
Nice stay
- 5/5
Room clean and comfortable. Excellent staff. Great service at restaurant/bar
- 5/5
Room clean and comfortable. Excellent staff. Great service at restaurant/bar
- 3/5
room was smelly staff was ok
- 3/5
room was smelly staff was ok
- 5/5
Room very clean and pleasant staff. Would stay again
- 5/5
Room very clean and pleasant staff. Would stay again
- 4/5
Ok
- 4/5
Ok
- 5/5
The hotel was clean and staff were great. easily accessible to locations and decorated beautifully for the holidays!
- 5/5
The hotel was clean and staff were great. easily accessible to locations and decorated beautifully for the holidays!
- 5/5
Marvelous
- 5/5
Marvelous
- 1/5
Fridge and equipment very loud, nobody could sleep
- 1/5
Fridge and equipment very loud, nobody could sleep
- 5/5
Room was very clean and the staff very friendly!
- 5/5
Room was very clean and the staff very friendly!
- 5/5
Clean fresh air great service
- 5/5
Clean fresh air great service
- 5/5
Great staff and perfect location
- 5/5
Great staff and perfect location
- 3/5
Shower was broken didn't seem to want to accommodate an equivalent room offered a smaller room. Was disappointed that breakfast was not free with our stay and we had to pay. I've stayed with Hilton at other locations and it was always included.
- 3/5
Shower was broken didn't seem to want to accommodate an equivalent room offered a smaller room. Was disappointed that breakfast was not free with our stay and we had to pay. I've stayed with Hilton at other locations and it was always included.
- 5/5
AC was awesome......"constant" fan speed, great pillows, new / recent renovation.....highly recommend,
- 5/5
AC was awesome......"constant" fan speed, great pillows, new / recent renovation.....highly recommend,
- 5/5
Convenient
- 5/5
Convenient
- 5/5
Staff and the stay was great!
- 5/5
Staff and the stay was great!
- 5/5
Great
- 5/5
Great
- 5/5
Nice bartender, Austin
- 5/5
Nice bartender, Austin
- 5/5
Clean and convenient to airport.
- 5/5
Clean and convenient to airport.
- 1/5
Bar behind it was blasting music all night and construction everywhere
- 1/5
Bar behind it was blasting music all night and construction everywhere
- 2/5
Tv didn’t work we called front desk and was told to call Mack in the am
- 2/5
Tv didn’t work we called front desk and was told to call Mack in the am
- 4/5
During construction during my stay, would of been nice to be notified
- 4/5
During construction during my stay, would of been nice to be notified
- 5/5
Staff, clean room, event held at hotel was outstanding!! I needed needle & thread. Called Front Desk & a staff member brought two sewing kits to my room in less than 5 minutes. Overall the staff rocks!!
- 5/5
Staff, clean room, event held at hotel was outstanding!! I needed needle & thread. Called Front Desk & a staff member brought two sewing kits to my room in less than 5 minutes. Overall the staff rocks!!
- 5/5
Place was clean but major construction was going on to the hotel. Wasn’t terrible but would have liked to known before booking.
- 5/5
Place was clean but major construction was going on to the hotel. Wasn’t terrible but would have liked to known before booking.
- 5/5
Staff was welcoming. Long travel day we appreciated nice quick check in and clean room
- 5/5
Staff was welcoming. Long travel day we appreciated nice quick check in and clean room
- 5/5
Shuttle was great and quick
- 5/5
Shuttle was great and quick
- 5/5
We spent the night. Didn't get a chance to take advantage of the amenities. Hopefully next time.
- 5/5
We spent the night. Didn't get a chance to take advantage of the amenities. Hopefully next time.
- 5/5
Great location close to everything.
- 5/5
Great location close to everything.
- 4/5
Yes
- 4/5
Yes
- 4/5
Everyone I spoke to was great. Comfortable bed. Cold ac. Only negative is the shower head had green/grey rust or mold
- 4/5
Everyone I spoke to was great. Comfortable bed. Cold ac. Only negative is the shower head had green/grey rust or mold
- 5/5
Great location clean
- 5/5
Great location clean
- 5/5
Staff was quite kind helping me with my I’ll husband and large amount of luggage.
- 5/5
Staff was quite kind helping me with my I’ll husband and large amount of luggage.
- 5/5
The room was nice a cold as wanted. We drove up, no airport shuttle.
- 5/5
The room was nice a cold as wanted. We drove up, no airport shuttle.
- 4/5
Loved this hotel and its location. Clean and safe. No computer in the
- 4/5
Loved this hotel and its location. Clean and safe. No computer in the
- 5/5
Clean and comfortable
- 5/5
Clean and comfortable
- 5/5
Nice overall
- 5/5
Nice overall
- 5/5
Shuttle to airport
- 5/5
Shuttle to airport
- 5/5
Clean-very friendly staff.
- 5/5
Clean-very friendly staff.
- 5/5
Clean rooms, close proximity to shops and restaurants, Excellent breakfast, Dinner is offered also. Very nice hotel.
- 5/5
Clean rooms, close proximity to shops and restaurants, Excellent breakfast, Dinner is offered also. Very nice hotel.
- 5/5
Clean room, great location for the airport. Staff was very friendly.
- 4/5
Need to have some seating (benches ) outside.
- 5/5
.
- 5/5
Great place only thing is they charged me $2 for water I never had. Overall it was a great convenient stay. Didn’t get breakfast because it was overpriced.
- 5/5
Very nice
- 4/5
Great location, the best part of the stay. Everything was within easy reach.
- 5/5
Very clean
- 0.5/5
I liked everything except the shower which ruined my stay. The shower. This useless shower negated all the other good things about the hotel. Without a shower I can actually get warm and clean in, what good is my stay? I couldn’t believe my eyes with the maximum water pressure being a matter of 5 little streams of water skin to dollar tres squirt guns trickling out of the old fixed water head. It didn’t matter if the water was hot because barely any water was falling on me. It took ten times longer than the average shower to ensure I was thoroughly rinsed off and was cold the entire time. Never mind stepping out to a flooded bathroom despite both shower doors being closed all the way. I wasted so much time trying to get clean in that miserable shower and it’s disgusting that it’s not enough water to even rinse the dirty soap scum that builds up toward the back of the shower down the drain. By the time you are done you’re still stepping in shampoo suds from the far end of shower floor. I’ve stayed in 50 dollar a night motels with better showers. I can’t believe a Hilton brand hotel now holds the record for the worst one of my life.
- 3/5
Room had stains in carpet, hair in the bathroom. Staff was great. Pool and gym were good
- 5/5
just a great stay all around ...
- 5/5
Excellent all around. Wade was an exceptional host at the front desk. The only complaint I could think of was the water pressure in the room shower.
- 4/5
Clean
- 5/5
Everyone was professional, and welcoming
- 5/5
Very clean and comfortable
- 5/5
Top notch place to stay, i would definantly recommend this Inn to anyone whom is going to be in the area. The convenience to not only the Airport, but the rental car place i used as well as plenty of dining and shopping options all right there.
- 4/5
Bed was very comfortable
- 5/5
I must say that everyone treated me with respect. Front desk at my arrival was grest. Also John the shuttle driver was the best with all the great information provided. Helped on & off the van. The driver that took me to the airport didn't even help me with my bags. I would have liked for someone else to take me. Thank you Hilton Garden Inn.
- 5/5
GREAT PLACE TO STAY. BUT THEY MAKE YOU PAY $15 FOR BREAKFAST!!!!
- 5/5
Everything was good!
- 4/5
Great place to stay with kids lots of amenities on the property and nearby.
- 5/5
Great people great hotel
- 5/5
Austin, the bartender was fantastic!
- 4/5
Good stay overall
- 4.5/5
The air conditioner was very noisy and maintenance had to come fix it.
- 5/5
I love everything about this Hilton. I choose this specific location because I’m never disappointed in the services. Everyone is friendly, always smiling and happy to make my stay comfortable. House keeping makes sure the rooms are clean and comfortable. The bed and pillows are super comfy and smells good. My super kool bartender, serving drinks, conversations and sharing places to visit. I met a very pleasant, professional and welcoming waitress at breakfast. Let’s not forget about the front desk, everyone is professional and always amazing. I’ve dealt with Sharlyn on most check-in. She’s friendly and helpful, always making sure that I’m happy with the service and she always checks in. I saw new furniture in one of the rooms I stayed, loved it!! Will stay here again!
- 1.5/5
Toilet back flushed every time, fridge ran all night, shower had no pressure.
- 5/5
Very clean, you always see staff cleaning everything all the time.
- 5/5
Wonderful
- 4/5
Bedding
- 5/5
The room is very clean and I love the new furniture that was in there. The new decor looks great and definitely more user friendly in comparison to wood furniture. Don’t have to worry about putting my drinks on marble!
- 4/5
All was good except laundry facilities were not working and I chose this location specifically to do my laundry
- 3/5
This place was okay. I come from a small town where there isnt a publix so ye this hotel was okay for us. If you are coming just to sleep and be out and and about this ppace is nice. The bed wasnt as comfortable and the pool was dirty. Also if you want a cold shower after a hot day than you wont get that. The water is so hot but if you like hot showers this place is for you. If you want a high end hotel dont go to this one but if you want a cheap place just to just sleep in this place is good. Dont expect a high end hotel.
- 3/5
The entire floor smelled of pot. Our room smelled as well. Complaints did nothing.
- 4/5
Didn’t like that breakfast requires you to turn in a paper voucher and that towels for the pool had to be requested at the front desk.
- 3.5/5
No
- 5/5
The front desk check in was quick and friendly; we were given two nice bottles of water as a courtesy. Stayed for a night while traveling and loved the convenience of the free airport shuttle!
- 5/5
The only issue was the marijuana smoke in the hallway at night. It was very strong. However, the room and the staff were excellent!
- 5/5
Good hotel for the price.
- 5/5
Nice and spacious room, plenty amenity, and very responsive staff
- 3/5
Fair rooms are outdated old rusty bathroom poor water pressure
- 5/5
Was a great place for us to stay for the PG tournament
- 5/5
Everything was good
- 5/5
Great place to stay around great restaurants and near shopping as well
- 5/5
Great hotel! Rooms are big and clean. Will stay again
- 5/5
Great service
- 5/5
The people are very nice!
- 4/5
Lobby was amazing, pool was great. Furniture in room was pretty beaten up, room was clean, but the battered Furniture didn't provide the best atmosphere.
- 5/5
Convenience. Nice hotel. Friendly
- 4/5
Very clean and great pool
- 5/5
Excellent welcoming environment and friendly staff. I love the big tv!
- 5/5
Check in was fast and easy. Friendly staff. Room was clean and smelled amazing! Comfy bed and great air conditioning! I love this property! I have stayed here many times.
- 3/5
Basic…. Bartender was amazing! Super Friendly and so was the Chef in duty Sunday night!
- 4/5
In the parking lot and on the floor my room was could smell the use of canabis. I did not pictures of the property but other than that we are pleased.
- 5/5
Exceptional Staff!
- 4/5
Everything was great except for the fact that our refrigerator was broken and we didn't realize it and all our food went bad.
- 5/5
The location was very convenient for getting to FGCU, shopping, and restaurants. N/A
- 5/5
It was ultra convenient, close to airport, restaurants, extremely clean, great staff.
- 4/5
Nice and clean facility, friendly and helpful staff. My only complaint was the bed was a little firm, and the water pressure was really low. The shower head needs to be repaired or replaced. If you adjust the water setting it hits the ceiling and could cause damage.
- 5/5
Very nice hotel for my purposes. Clean and staff very friendly!
- 2.5/5
Attitude of breakfast server very positive Place looked tiered with ragged flooring. One elevator out- not so good if not on first floor. No attendent on arrival at 11:15 PM , Not fresh or clean looking like my previous experience with Garden Inns.
- 1/5
There was no clear protocol. The front desk staff stood by without giving any information or instructions. No announcements were made, and guests were left confused. There was no communication from management. The next day, I spoke with the front desk (supervisor). She gave a dismissive response, saying it wasn’t their fault and that the fire department had to clear it. She also said no manager was on duty over the weekend. There was no apology, no concern for the disruption to our sleep, and no effort to please or make it up to us. I told her I chose Hilton for its reputation, but the service I received felt more like a low-end motel. If I could attach a video, I would — it speaks for itself.
- 4/5
Greta property with a great location. Seemed a little pricey especially considering no complimentary breakfast was offered
- 5/5
Very good hotel location near to baseball fields and restaurants.
- 2/5
And when I went to check out, the receptionist offered nothing. Didn't even ask me how my stay was. Completely unprofessional. I will say that the woman who checked me in on arrival at around 11 was very nice and helpful. But she was on the newer side. New people are always nice.
- 5/5
It was good and I thought the room was really nice and all the amenities I needed for my one night stay. Close to restaurants and bars.
- 5/5
Everyone was so kind the room was so clean. They even welcome you on the TV. It was a very nice experience for my short day.
- 5/5
It was fine.
- 5/5
Great place, plane arrived Late 11 pm shuttled to our room. comfortable bed,great staff.
- 4/5
It was in surrounding areas to rental car, airport it was nice!
- 4/5
Stayed at hotel near ft Myers airport. Very close, clean and comfortable.
- 1/5
I didn’t like being awakened by a fire alarm at 1 am walking down several flights of stairs barefoot into a parking lot. None of the staff was even visible. The firemen never said a word to any of us. Then the lady at the front desk was shocked that I wanted a refund.
- 5/5
Will stay here in the future
- 1/5
There is no cohesion with this team. It's sad. Water goes out for way too long, tv remotes don't work, ice machines are down, no coffee available after 10 am??
- 5/5
Quiet place friendly staff and walk to restaurants
- 1/5
We had a life threatening emergency and they wouldn't credit us or refund us the stay
- 3/5
There was nothing offered for our inconvenience.
- 5/5
I originally booked this hotel to be close to the Airport the night before my early morning flight but loved it so much I extended my stay! Beautiful modern and clean hotel across the street from huge shopping complex with many restaurants. The hotel offers free shuttle service so no need to extend my car rental. I'll definitely be back!
- 5/5
Great room
- 5/5
Everyone was polite and respectful. Cleanliness was as expected.
- 5/5
Excellent staff, very clean, updated rooms, nice pool area, great location with walkable shopping and dining. Close to RSW. Offers suites that sleep 6 comfortably. Smart tvs for easily streaming shows.
- 5/5
Great staff!
- 5/5
Liked that it was close to airport and priced fair
- 5/5
The location and retail/dining options near this property are optimum. I’ll certainly return again on business.
- 5/5
Staff is excellent. Shuttle driver was very nice and helpful. Room was nice. Walking distance to a lot of good places to eat. I didn’t care for the shower pressure but that’s my only complaint. Definitely would stay here again.
- 5/5
Friendly staff, clean rooms, and nice amenities. The bathroom shower could be updated. I would stay at this hotel again.
- 5/5
We stayed the one night after leaving our condo on Sanibel. The staff was very helpful. The hotel and grounds were very well maintained. Lots of options for dinner and shop shopping. Would definitely recommend.
- 5/5
Complimentary continental breakfast would be nice :)
- 5/5
@ bar).
- 5/5
- 5/5
Great staff
- 4.5/5
Staff were very friendly and attentive especially at breakfast service .. room was spacious , clean and comfortable and easily accessible to the conference attended
- 3/5
Expensive!! Not up to price/value
- 5/5
Great
- 5/5
First time here and will definitely be back!
- 5/5
Easy to navigate
- 5/5
This was a great find. Loved our room and the size of it. Everyone pleasant and helpful. Would definitely go back.
- 4/5
Great place for the price
- 5/5
Close to airport. Easy to find dining and shopping. Close to jet blue park
- 5/5
It was close to the airport, had a shuttle, and restaurants around the corner. Had a great pool, nice seating areas, a bar, and welcoming staff. It’s a half hour from the beach ?
- 5/5
Quick check in right off 75s. Great breakfast.
- 5/5
..
- 3.5/5
This property is looking worn. The price would suggests an updated property
- 4/5
All of staff were professional, helpful and courteous!