Candlewood Suites Fort Myers Sanibel Gateway by IHG

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This is a perfect hotel for couples and families that like to feel home away from home so much to do in the hotel, swimming pool, gym, laundry facilities I don't to Sanibel Island we loved it next time we will use the amenities. Thank you for a cozy room .

There is NO breakfast. They have the convenience store with microwaveable food. Theres no restaurant to buy breakfast to order as advertised.

I stayed here the night before and all was well. The next night, I had to check in again and no one was there. So I waited. Then I called. Then I waited some more. Called some more times. I waited so long that I tried to make another reservation at a nearby hotel. I was in the process of making a reservation at a Hampton inn when finally someone casually strolled out of a hallway to the front desk. I surprised her I guess as she wasn’t expecting anyone…I got my room key and then tried to get some ice. The machine is broken. I get to my room at 0200 after arriving at the hotel at 0130 or even earlier and planned on a good nights sleep as I had to be at the nearby hospital with my family. At 0830 someone literally barged into my room. No knock, just aggressively entered and turned on the light. I yelled and jumped out of bed to find a large man in my room. I think he worked at the hotel. He didn’t identify himself or have a uniform on. He left. I tried to sleep again and couldn’t. At 1000, someone actually knocked this time which was less bad than entering without notice I guess. I opened my door in a towel and 3 people are staring at me. The older lady asks when im leaving. She was irritated I was in the room I paid for. The other two people are staring at me with slight hostility and irritation. I asked what time check out is. She said 11. I told her to come back later and closed my door. Don’t stay here if you’re at the hospital.

As it was stated in our reservation But to our surprise that wasn’t the case Would stay there again 100

On the plus side: the beds, pillows and sheets were first class. Best night's sleep ever!

I was double charged and still haven’t got a refund. Woman at the front desk still hasn’t got back to me

The staff make this hotel great. It’s a basic hotel, but it’s across from the children’s hospital. I thought my ac wasn’t working at 0130 when I checked in. Front desk lady came upstairs to troubleshoot, showed me what I was doing wrong and solved my issue. Next day, I decided to extend my stay and spoke to front desk staff again to enquire avoit pricing. It was cheaper to book on the app instead of direct. She kept my same room tor me despite being two seperate reservations and went out of her way to save me $$$ and limit confusion with checking back in.

This property had the cleanest pool I’ve seen at a hotel. The staff is excellent and friendly. A very comfortable place to stay. I love that they have free washers and dryers. Traveling alone I felt very safe there.

Excellent hotel and location, no breakfast at all, only black coffee

We only needed the room one night but it looks like it would be fine for an extended stay. Very quite area

Loved that all rooms had kitchenettes. Free use of washer drier. Fitness center was small.

It was nice being able to do my laundry for free ($3.00 for soap). Room was nice.

The entire experience was over the top fantastic. I'd booked through a third party (Booking.com, I beleive) and they screwed everything up royally. Kudo's to Michelle & Marley at the front desk - they straightened it out-painlessly for me! Went above and beyond, grabbed the Bull by the horns and made things right! A longer stay!! Had to return home too soon! No issues with the property, whatsoever!