The Ritz-Carlton, Fort Lauderdale

Clean room in a good location. My husband was not comfortable on the bed but it was okay for me.

Had the fire alarm go off at 4.30 which did make us tired for the next day which was a shame, we had to leave and come back in as the fire was on the beach and the smoke was drifting into the hotel setting the smoke alarms off. Will be back this year if we get chance. The one downside to the hotel is the food at the pool and restaurant that s not that good, we just don’t eat at the hotel and walk to other restaurants to eat.

Staff were great

Staying at the Ritz Carlton there is an expectation of a clean and well kept hotel. The difference is service people are outstanding. From the check in, room service, restaurant and concierge staff, make the stay worth the added cost over competing hotels.

Excellent Hotel and Staff. Every person was helpful and friendly- from the valets, front desk and concierge. Much Appreciated. Thank You.

Friendly staff, good food, nice view from the pool, large room.

Wonderful !

Wonderful staff and the Club rooms are very much worth the upgrade

room wasn't ready until 6:15 and was not told the truth by the staff

amazing stay at Ritz Carlton Fort Lauderdale 10 out of 10

Clean room, great service, nice beach view

Great location , clean, great service

The hotel itself was classic Ritz. Beautiful property, great room, attentive staff. The only negative callout is that the beach area is not private for Ritz guests so you get random people setting up next to you, listening to loud music, having family picnics, etc. There were also vendors that periodically came by offering food, drinks, etc.

Charged for valet when i was told it was free. Alarm in room woke us up 3 times in the middle of the night

Had a great time the pool bar was amazing the restaurant was so so

Frequent guest of the hotel. The staff is excellent.. from the Valets to the Front Desk.. to the Resturant & Bartenders. The hotel is getting slightly worn, but the service makes up for it.

Nothing. It was awful and they would not refund our money as the pictures were not what it looked like. Everything

Nothing. It was awful and they would not refund our money as the pictures were not what it looked like. Everything

Ocean View, spotless clean and fresh!!! Amazing! I will be back

We received an upgrade from the hotel upon check in. We were given a junior suite. My only complaint with this property was the housekeeping. I had to keep asking to get our room cleaned. You also have to request ice. There are no ice machines available. The hotel is in a great location and the staff is awesome. The valet, Blaze at the front desk, Sharon in Memories, Richard and Constantine at the pool bar all were wonderful. We would definitely come back to this hotel.

Everything was basically perfect !

Everything was basically perfect !

This place was a disappointment. 5 star price for 3 star facilities and service.

This place was a disappointment. 5 star price for 3 star facilities and service.

Passable

It is The Ritz baby!! Amazing!!

It is The Ritz baby!! Amazing!!

Not much Brown/yellow water. No heat in room. Was 65 at night

Not much Brown/yellow water. No heat in room. Was 65 at night

Great staff!

Great staff!

Exceptional

The hotel itself was very nice.

The hotel itself was very nice.

Everything was perfect . The staff were all super nice and accommodating.

Everything was perfect . The staff were all super nice and accommodating.

Ferry clean establishment great weight staff

Ferry clean establishment great weight staff

Fabulous hotel

Fabulous hotel

The bar experience was flawless, the property was in perfect condition, perfect location, all staff members were extremely kind, competent, helpful and professional.

The bar experience was flawless, the property was in perfect condition, perfect location, all staff members were extremely kind, competent, helpful and professional.

Food very bad( they reimbursed us for our breakfasts ,)room old and not in a good condition with many things not working ,bed uncomfortable ,our room was facing a huge air conditioning facility with lots of fan noise .The worst Ritz Carlton that I stayed in and believe me , I am a huge Ritz’s fan. Since Marriott and private investors took over…not the same. Too bad. Never again in Ft Lauderdale However the staff was fantastic!

Food very bad( they reimbursed us for our breakfasts ,)room old and not in a good condition with many things not working ,bed uncomfortable ,our room was facing a huge air conditioning facility with lots of fan noise .The worst Ritz Carlton that I stayed in and believe me , I am a huge Ritz’s fan. Since Marriott and private investors took over…not the same. Too bad. Never again in Ft Lauderdale However the staff was fantastic!

First time but won’t be the last. Very happy experience

First time but won’t be the last. Very happy experience

The staff was awesome! I could hear a lot of noise in the room. Unsure if it was construction or other guests being noisy. The bathtub water also was green. But the overall experience was good.

The staff was awesome! I could hear a lot of noise in the room. Unsure if it was construction or other guests being noisy. The bathtub water also was green. But the overall experience was good.

The staff was very courteous

The staff was very courteous

Very good

Every thing was exceptional, the only hiccup was the wait to get into our room. There was a convention and it took some time to get the rooms ready.

Every thing was exceptional, the only hiccup was the wait to get into our room. There was a convention and it took some time to get the rooms ready.

Check in wait was long and failed to communicate. Nice staff and facilities but not 4-5 star. Disappointing for the price

Check in wait was long and failed to communicate. Nice staff and facilities but not 4-5 star. Disappointing for the price

Or they should diferent class of Ritz as this one is nowhere near the ones in Paris, NY or Montreal. Seul a very nice hotel

Or they should diferent class of Ritz as this one is nowhere near the ones in Paris, NY or Montreal. Seul a very nice hotel

Room was amazing and very clean. Service was top notch the entire stay.

Room was amazing and very clean. Service was top notch the entire stay.

Staff, service, hotel facilities, room decor and size we all great. Excellent gym too!

Staff, service, hotel facilities, room decor and size we all great. Excellent gym too!

Amazing service and bathroom!

Amazing service and bathroom!

Hotel just felt poorly run from the second I entered where I opened the door and held it open for my spouse. The front desk was rude and abrupt. They said they would send up a fruit platter but never did. The bathroom in the room could have been cleaner. The balcony's are separated by a see-through fabric and I could see and hear the neighbors. The gym in this place is tiny. They nickel and dime with hidden charges like a $59 charge for the valet. I didn't feel like the ratings and cost of this place are justified and wouldn't recommend.

Hotel just felt poorly run from the second I entered where I opened the door and held it open for my spouse. The front desk was rude and abrupt. They said they would send up a fruit platter but never did. The bathroom in the room could have been cleaner. The balcony's are separated by a see-through fabric and I could see and hear the neighbors. The gym in this place is tiny. They nickel and dime with hidden charges like a $59 charge for the valet. I didn't feel like the ratings and cost of this place are justified and wouldn't recommend.

The staff was so nice and the room was great!

The staff was so nice and the room was great!

Older facility, A/C quit working, my room literally looked out at a wall, Staff was very polite and assured me I could be moved later in the day and no attempt was made to follow through with this, staff seemed to have zero authority to make any accommodations.

Older facility, A/C quit working, my room literally looked out at a wall, Staff was very polite and assured me I could be moved later in the day and no attempt was made to follow through with this, staff seemed to have zero authority to make any accommodations.

We had the best vacation here to celebrate our anniversary and they were so attentive

We had the best vacation here to celebrate our anniversary and they were so attentive

Beautiful

Beautiful

It was very good

It was very good

the bed and pillows were really comfortable. room service was impeccable. the wonderful staff are easily the best aspect of this hote. they are wonderfully polite, helpful and funny to interact with.

the bed and pillows were really comfortable. room service was impeccable. the wonderful staff are easily the best aspect of this hote. they are wonderfully polite, helpful and funny to interact with.

The front desk woman didn’t know how to even be hospitible. I attempted to order food the minute I got into my room, but the phone was broken, so even though I was extremely tired, I had to go downstairs to request it be fixed & find a place to order food. My Caesar salad came with shrimp that was so salty, I had to rinse the dressing they put on it off to eat it. Room service forgot to bring salt & pepper. They said they would be right back, I waited since I love pepper on my salad but they didn’t return until I finally ate my entire meal. They claimed there was an issue with the elevators. Then I wanted to take a nap & the maintenance person came & let themselves in to fix the phone! I was startled & jumped up. I asked them to come back later. They said they would come @ 4pm. Instead they came @ 6pm while we were getting ready for dinner. I went to my pedicure app.@ 4 pm. I noticed it was empty but they told me earlier that it was booked up so I could not get a mani/pedi & I needed to pick one or the other. I asked the woman @ the desk if she could get me in for a mani as well, since it was so quiet in there. She said no because they close at 5! So in I went for the pedicure & I was rushed out at exactly 5 with wet toenails & then charged over $100! The manager said she would comp. my lunch for all the issues the hotel was having, but when I check out, the salad was not comped! Also the hotel is old & there is a lot of damage to the walls, frames and cheaply decorated.

The front desk woman didn’t know how to even be hospitible. I attempted to order food the minute I got into my room, but the phone was broken, so even though I was extremely tired, I had to go downstairs to request it be fixed & find a place to order food. My Caesar salad came with shrimp that was so salty, I had to rinse the dressing they put on it off to eat it. Room service forgot to bring salt & pepper. They said they would be right back, I waited since I love pepper on my salad but they didn’t return until I finally ate my entire meal. They claimed there was an issue with the elevators. Then I wanted to take a nap & the maintenance person came & let themselves in to fix the phone! I was startled & jumped up. I asked them to come back later. They said they would come @ 4pm. Instead they came @ 6pm while we were getting ready for dinner. I went to my pedicure app.@ 4 pm. I noticed it was empty but they told me earlier that it was booked up so I could not get a mani/pedi & I needed to pick one or the other. I asked the woman @ the desk if she could get me in for a mani as well, since it was so quiet in there. She said no because they close at 5! So in I went for the pedicure & I was rushed out at exactly 5 with wet toenails & then charged over $100! The manager said she would comp. my lunch for all the issues the hotel was having, but when I check out, the salad was not comped! Also the hotel is old & there is a lot of damage to the walls, frames and cheaply decorated.

Exceptional

Nice hotel!

Nice hotel!

Exceptional

Clean rooms and friendly staff, great environment next to

Clean rooms and friendly staff, great environment next to

Nope. It was over all a nice weekend

Superb

The property itself is stunning, with elegant décor that perfectly balances luxury and comfort. My room was immaculate, spacious, and thoughtfully designed, offering both breathtaking views and all the amenities I could ask for. Housekeeping maintained everything flawlessly throughout my stay. Dining at the Ritz was a highlight every meal was fresh, beautifully presented, and delicious. The service team made me feel cared for at every seating. The spa and wellness facilities were also first-class, providing a truly relaxing escape. What stood out the most was the genuine hospitality. It didn’t feel transactional; it felt personal. Everyone I interacted with made me feel valued, which is what makes Ritz-Carlton experiences so memorable. I highly recommend this property to anyone seeking true luxury in South Florida. I’m already looking forward to my next visit!

The property itself is stunning, with elegant décor that perfectly balances luxury and comfort. My room was immaculate, spacious, and thoughtfully designed, offering both breathtaking views and all the amenities I could ask for. Housekeeping maintained everything flawlessly throughout my stay. Dining at the Ritz was a highlight every meal was fresh, beautifully presented, and delicious. The service team made me feel cared for at every seating. The spa and wellness facilities were also first-class, providing a truly relaxing escape. What stood out the most was the genuine hospitality. It didn’t feel transactional; it felt personal. Everyone I interacted with made me feel valued, which is what makes Ritz-Carlton experiences so memorable. I highly recommend this property to anyone seeking true luxury in South Florida. I’m already looking forward to my next visit!

My wife and I stayed at this Ritz-Carlton for our first trip to Florida. To say it was outstanding is an understatement. The hotel, staff, room, service, and included/surrounding amenities are excellent. The ONLY small thing we wish would be changed for future guests and stayers would be to extend the outdoor pool hours a little longer (but they are open very early which was a bonus).

My wife and I stayed at this Ritz-Carlton for our first trip to Florida. To say it was outstanding is an understatement. The hotel, staff, room, service, and included/surrounding amenities are excellent. The ONLY small thing we wish would be changed for future guests and stayers would be to extend the outdoor pool hours a little longer (but they are open very early which was a bonus).

Superb

This property was beautiful from start to finish. A great location across the street from the Water. We really enjoyed the two Jacuzzi spas on the pool deck upstairs. And we had excellent service.

This property was beautiful from start to finish. A great location across the street from the Water. We really enjoyed the two Jacuzzi spas on the pool deck upstairs. And we had excellent service.

Excellent staff and very personalized care. We felt well looked after. The location is great and the hotel food itself is top tier. We had a great time!

Excellent staff and very personalized care. We felt well looked after. The location is great and the hotel food itself is top tier. We had a great time!

Great stay had a small issue the team resolved

Great stay had a small issue the team resolved

Exceptional

Wonderful experience! Staff attentive. Accommodations exceeded expectations. On site dining provided accommodation for gluten and dairy allergies. Would recommend.

Wonderful experience! Staff attentive. Accommodations exceeded expectations. On site dining provided accommodation for gluten and dairy allergies. Would recommend.

Pleasant

Stellar facilities, clean, beautiful ambiance, excellent customer service.

Stellar facilities, clean, beautiful ambiance, excellent customer service.

I love everything. The only recommendation is better quality toilet paper.

I love everything. The only recommendation is better quality toilet paper.

I have been going to Ritz hotels for 30 years. This property was nice, but it was not a Ritz experience. Honestly, I was very disappointed. The service was nice, but not Ritz. It other Ritz are going to this level of service and quality... well not in my book any longer.

I have been going to Ritz hotels for 30 years. This property was nice, but it was not a Ritz experience. Honestly, I was very disappointed. The service was nice, but not Ritz. It other Ritz are going to this level of service and quality... well not in my book any longer.

Everything was A1. The staff deserves a raise because they were immaculate. The spa had the most wonderful staff. 100/100

Everything was A1. The staff deserves a raise because they were immaculate. The spa had the most wonderful staff. 100/100

We loved the overall staff at the hotel-pool, restaurant and the front door staff went out of their way to help you enjoy your stay We had several issues with front desk. One we booked on booking.com and they did not honor the price. We had to ask 3xs for them to get a response both on the price issue as well as to get a fridge for our room. Usually expect a better response at this quality of a hotel. The manager finally handled it very professionally but wonder if the staff even told her about our issues.

We loved the overall staff at the hotel-pool, restaurant and the front door staff went out of their way to help you enjoy your stay We had several issues with front desk. One we booked on booking.com and they did not honor the price. We had to ask 3xs for them to get a response both on the price issue as well as to get a fridge for our room. Usually expect a better response at this quality of a hotel. The manager finally handled it very professionally but wonder if the staff even told her about our issues.

Premium bedding. Staff exceptionally friendly. Room very spay and comfortable. Balcony is awesome! Great view.

Premium bedding. Staff exceptionally friendly. Room very spay and comfortable. Balcony is awesome! Great view.

Very fun . Nice hotel with great staff!

Very fun . Nice hotel with great staff!

Exceptional

Service was outstanding. The room (we received a complementary upgrade to a suite) was very spacious and well appointed. The bed and pillows were excellent. Worth the money without a doubt.

Service was outstanding. The room (we received a complementary upgrade to a suite) was very spacious and well appointed. The bed and pillows were excellent. Worth the money without a doubt.

Very good

Very good

We were only there for 12 hours from a cancelled flight. But the property was very nice and staff were kind.

We were only there for 12 hours from a cancelled flight. But the property was very nice and staff were kind.

Wonderful. Great friendly staff.

Wonderful. Great friendly staff.

Fantastic property

Fantastic property

Overall I am extremely disappointed. I booked the Ritz because I have heard amazing things about the properties. This was my first ever time staying in a Ritz and maybe it’s my bad for having such high expectations. The building is dated, my room wasn’t clean (found multiple hairs and the snacks and drinks were so dusty, the cups were all dusty). The patio furniture looked like it was bought as Walmart. There were big and visible weeds on the pool deck. I had to pay $250 for my dog, the most by far I have ever spent by far for my dog. I pay way less at other hotels and they give me a dog bed or a cute little dog goodie bag. The only highlight was the restaurant, Burlock coast. The staff all knew my name and called me by my name, they brought my dog a water bowl without me having to ask. I know I’m it a high priority client and in the grand scheme of ritz Carlton didn’t spend a lot but for me it was a lot of money. I didn’t even end up staying long the day I checked out, I left earlier than I had planned. I was so excited to treat myself with this staycation - I had won an award at work and this was my own little reward. It’s drinks that it was so underwhelming and wished I had booked somewhere else.

Overall I am extremely disappointed. I booked the Ritz because I have heard amazing things about the properties. This was my first ever time staying in a Ritz and maybe it’s my bad for having such high expectations. The building is dated, my room wasn’t clean (found multiple hairs and the snacks and drinks were so dusty, the cups were all dusty). The patio furniture looked like it was bought as Walmart. There were big and visible weeds on the pool deck. I had to pay $250 for my dog, the most by far I have ever spent by far for my dog. I pay way less at other hotels and they give me a dog bed or a cute little dog goodie bag. The only highlight was the restaurant, Burlock coast. The staff all knew my name and called me by my name, they brought my dog a water bowl without me having to ask. I know I’m it a high priority client and in the grand scheme of ritz Carlton didn’t spend a lot but for me it was a lot of money. I didn’t even end up staying long the day I checked out, I left earlier than I had planned. I was so excited to treat myself with this staycation - I had won an award at work and this was my own little reward. It’s drinks that it was so underwhelming and wished I had booked somewhere else.

Outstanding service and atmosphere

Outstanding service and atmosphere

We spent our entire vacation at the hotel. Didn’t even walk across the street to the beach, even though that would’ve been easy. The ocean view cabanas are not cheap but they’re also a great deal because the relaxation factor is off the charts. Plus the staff that works that part of the resort are incredibly friendly and accommodating. The staff overall is amazing.

We spent our entire vacation at the hotel. Didn’t even walk across the street to the beach, even though that would’ve been easy. The ocean view cabanas are not cheap but they’re also a great deal because the relaxation factor is off the charts. Plus the staff that works that part of the resort are incredibly friendly and accommodating. The staff overall is amazing.

Clean and nice

Clean and nice

It exceeded my expectation on how kid friendly it was

It exceeded my expectation on how kid friendly it was

Great hotel room, beautiful view and balcony, loved the restaurant - Bar. Enjoyed the pool, jacuzzi and food there. Great gym. Loved how close it was to the beach, and everything offered there as well

Great hotel room, beautiful view and balcony, loved the restaurant - Bar. Enjoyed the pool, jacuzzi and food there. Great gym. Loved how close it was to the beach, and everything offered there as well

Very professional staff! The bed could have been more comfortable!

Very professional staff! The bed could have been more comfortable!

That said, the experience overall felt a bit underwhelming compared to other Ritz-Carlton properties I’ve stayed at. The building itself feels somewhat dated, and while it’s been kept up nicely, it didn’t offer the elevated or memorable experience I was expecting from Ritz brand. The room was clean and comfortable, but fairly basic. The bed was soft and tidy, but nothing particular. The TV did not function properly during my stay, which was disappointing. On a brighter note, the bathroom was quite spacious with a nice bathtub and amenities from Philosykos. The pool was clean but very standard — functional, but not particularly distinctive. There are only two dining venues on-site, including Burlock Coast, where I had breakfast outside with a beach view. While the setting was lovely, unfortunately I found a strand of hair in my food, which understandably detracted from the overall meal experience. Overall, while the service and cleanliness were solid, the experience lacked the factors I associate with the Ritz-Carlton name. It was a pleasant stay, but not especially memorable.

That said, the experience overall felt a bit underwhelming compared to other Ritz-Carlton properties I’ve stayed at. The building itself feels somewhat dated, and while it’s been kept up nicely, it didn’t offer the elevated or memorable experience I was expecting from Ritz brand. The room was clean and comfortable, but fairly basic. The bed was soft and tidy, but nothing particular. The TV did not function properly during my stay, which was disappointing. On a brighter note, the bathroom was quite spacious with a nice bathtub and amenities from Philosykos. The pool was clean but very standard — functional, but not particularly distinctive. There are only two dining venues on-site, including Burlock Coast, where I had breakfast outside with a beach view. While the setting was lovely, unfortunately I found a strand of hair in my food, which understandably detracted from the overall meal experience. Overall, while the service and cleanliness were solid, the experience lacked the factors I associate with the Ritz-Carlton name. It was a pleasant stay, but not especially memorable.

great valet people

great valet people

Great

Great

Resort Fee and Parking Fee (50 + 50 =100) Resort fees are a joke…

Resort Fee and Parking Fee (50 + 50 =100) Resort fees are a joke…

Had a beautiful 1 night stay at this resort, amazing amenities and close to everything

Had a beautiful 1 night stay at this resort, amazing amenities and close to everything

Great property

Great property

Location Lack of cleanliness

Wasn’t thrilled with this ritz. Felt more like a Westin.

Wasn’t thrilled with this ritz. Felt more like a Westin.

We just returned from our stay at the Ritz Carlton Fort Lauderdale. Almost all of the staff went above and beyond to make our stay the best it could possibly be. The weather was perfect and the ocean was so warm So much to do and see within easy walking distances. We will most definitely return.

We just returned from our stay at the Ritz Carlton Fort Lauderdale. Almost all of the staff went above and beyond to make our stay the best it could possibly be. The weather was perfect and the ocean was so warm So much to do and see within easy walking distances. We will most definitely return.

The hotel, the lobby, the hallway it all feels and looks like a 3.5 star Hilton hotel. There is no feeling of a Ritz whatsoever. The pool is like a Holiday Inn pool. The strip the hotel is on is not a nice strip but more like Cancun Spring Break. Its ideal for teenagers who want to sleep on the beach and get drunk in the bars all around. Everything.

Location No

Form the moment we walked in the door everyone was friendly and welcoming. The hotel is immaculate and extremely accommodating. We can’t wait to come back.

Form the moment we walked in the door everyone was friendly and welcoming. The hotel is immaculate and extremely accommodating. We can’t wait to come back.

Great

Great

Pics online are not accurate

I loved everything, the location, the room, the staff, the cleanliness, the amenities, everything was just perfect. I would definitely stay again!

I loved everything, the location, the room, the staff, the cleanliness, the amenities, everything was just perfect. I would definitely stay again!

Good

The nicest pool and beach servers. Clean smells amazing

The nicest pool and beach servers. Clean smells amazing

Staff is great and the facility is good for couple but it is in a noisy and dirty neighborhood. Some options for kids.

Staff is great and the facility is good for couple but it is in a noisy and dirty neighborhood. Some options for kids.

Great staff We had a problem in the bathroom We changed room, than we got down grade of the room. I had to ho back to the eeception. Who where very helpful and changed my room again. Good peolpe, Bad rooms...

We can’t say enough nice things about the Ritz Carlton Fort Lauderdale. Every person we dealt with onsite was professional, courteous and exceptionally friendly. We will return soon.

We can’t say enough nice things about the Ritz Carlton Fort Lauderdale. Every person we dealt with onsite was professional, courteous and exceptionally friendly. We will return soon.

Excellent service, exceptional staff and amenities. Perfect weekend get away.

Clean quiet classy

Clean quiet classy

Clean and spacious rooms

Clean and spacious rooms

Kind of old and rundown, the lobby is nice, but the rooms are a little dated. There was stains all over the couch of the room. I was staying in on the TV in the master bedroom does not work. Location is excellent and the spa is decent.

Kind of old and rundown, the lobby is nice, but the rooms are a little dated. There was stains all over the couch of the room. I was staying in on the TV in the master bedroom does not work. Location is excellent and the spa is decent.

Great place. We are coming back

Great place. We are coming back

Excellent

Excellent

Showing signs of age..

Showing signs of age..

Having a drunk guest enter our room with a key !!!very Disturbing and scary for a ritz and a 4000 dollar bill

Very good

We arrived unexpectedly, following a mandatory evacuation because of Hurricane Milton. The hotel staff could not have been more accommodating and turned a crisis into an opportunity for helpful R & R.

We arrived unexpectedly, following a mandatory evacuation because of Hurricane Milton. The hotel staff could not have been more accommodating and turned a crisis into an opportunity for helpful R & R.

We always stay in the ritz Carlton because this hotel is lovely and amazing

We always stay in the ritz Carlton because this hotel is lovely and amazing

Staff were just amazing. Couldn't be more pleasant. Absolutely nothing!

Great Staff

Great Staff

Lobby marble stairs are hard to see.

Exceptional

I enjoyed the breakfast in room. The food was good and tasty. The bathroom was clean, and plenty of towels. I liked they provide the bathrobe and hairdryer. The carpet has stains. It should be more cleaner. It is not too much to say about what I did not like. The only thing is the carpet should be washed and vacuumed more.

No

They really took care of us during hurricanes Milton

They really took care of us during hurricanes Milton

Beautiful and the people were nice Not there too long

Staff and amenities were superb

Staff and amenities were superb

The staff was amazing, every single person we interacted with was going above and beyond.

The staff was amazing, every single person we interacted with was going above and beyond.

I was expecting more from this hotel

I was expecting more from this hotel

The room was not what I expected for a 5star hotel. There was only 1 dining option other than sandwiches and fruit for $25. This was not what was expected.

The room was not what I expected for a 5star hotel. There was only 1 dining option other than sandwiches and fruit for $25. This was not what was expected.

I would not call this hotel a Ritz Carlton. The rooms feel sterile and too big since there is minimal furniture. It’s like they didn’t have the budgets to fill the room with furniture. Not a cozy or boutique feel that I typically prefer. Bathrooms are spacious and nice. The restaurant downstairs has a pretty good menu and the coffee bar in the morning is convenient. In terms of the area, Fort Lauderdale has really gone downhill in the beach area. The property is safe but I wouldn’t walk around at night alone. Would come again for business and stay here but not for pleasure.

I would not call this hotel a Ritz Carlton. The rooms feel sterile and too big since there is minimal furniture. It’s like they didn’t have the budgets to fill the room with furniture. Not a cozy or boutique feel that I typically prefer. Bathrooms are spacious and nice. The restaurant downstairs has a pretty good menu and the coffee bar in the morning is convenient. In terms of the area, Fort Lauderdale has really gone downhill in the beach area. The property is safe but I wouldn’t walk around at night alone. Would come again for business and stay here but not for pleasure.

The staff was first class and top rate

The staff was first class and top rate

The staff was fabulous. Rooms were very spacious. Nice location to walk to restaurants and beach

The staff was fabulous. Rooms were very spacious. Nice location to walk to restaurants and beach

The staff did whatever possible to make our stay the best possible.

The staff did whatever possible to make our stay the best possible.

Recommended.

Recommended.

Nice, clean, great location. The staff was one of the friendliest most accommodating group of people in any hotel I've been in, and I stay in hotels at least a third of each year.

Nice, clean, great location. The staff was one of the friendliest most accommodating group of people in any hotel I've been in, and I stay in hotels at least a third of each year.

Beautiful hotel

Beautiful hotel

Great Stay.

Great Stay.

Attentive staff, surprised us with a bottle of champagne delivered to our room to celebrate our anniversary, good dining options.

Attentive staff, surprised us with a bottle of champagne delivered to our room to celebrate our anniversary, good dining options.

We stayed in the spacy Ocean View room with a balcony, Great views, however, the phone didn't work, the safety was locked, and the remote controller was not co-operative. This great hotel has seen its best days .... some time ago.

We stayed in the spacy Ocean View room with a balcony, Great views, however, the phone didn't work, the safety was locked, and the remote controller was not co-operative. This great hotel has seen its best days .... some time ago.

Beautiful

Beautiful

You can hear everything from your room. The guest next door kept we awake at 3am.

We came to the RITZ for a planned engagement on the beach. Your staff knew it was so accommodating and made it very special for us. We will definitely be there. The customer service is outstanding. Business myself as a sales manager for 30 some years and I know good service and it was spot on.

n/a

Would come again

Loved this hotel! Will definitely be back

Your Staff are OUTSTANDING!!!!!

Suite with ocean view beautiful! Restaurant downstairs was awesome! The beach wasn’t overly crowded. Plenty of other places nearby to eat and shop. Staff friendly and very helpful

The staff was genuinely friendly, professional, and considerate. The food was very good at the concierge level. The valet service was excellent. We would go back for another stay

The hotel itself is beautiful and the service is great. The room itself is aesthetically pleasing, but it was a little worn. The shower floor was a little moldy.

My wife and I loved everything! Food, service, view, and room! The best stay!!

Nice place!

I liked the service. I didn’t like the fact that there is no live entertainment available. The vallet team did an awesome job

Business trip very nice hotel service was excellent

Great service

This is my gold standard, anything less is unacceptable. Everything, EVERYTHING was amazing. I have to add, a small low voltage microwave is really needed. We wasted some food that could’ve been reheated. With that being said, AAAAA all the way around.

Excellent

Area restaurants great

Great views and great staff

They don’t make them like this anymore! Excellence all the way around!

Our stay was beautiful. Staff was overly friendly, view was superb, and easy access to the beach! 10/10.

Everyone was great

Great time

Very nice rooms and views!

We had the worst Uber driver in the entire world on the way there to status Whitton let's get in the car. We will see and look at pretty ragged and the staff was just exceptional from the check in to the Robert who got our bags to the man at the pool to the weight staff in the bartenders could not have been better all of it. We already booked a return trip, best hotel ever.

Bathrooms need to be updated otherwise excellent

Gorgeous Hotel, Exelent costumer Service!

Excellent staff, very helpful and accommodating

I’ve stayed at the Ritz in Key Biscayne through Airbnb and the experience was much better. No resort fees and expensive valet parking and the food there was much better. It’s a nice place but way overpriced.

Beautiful place

Everything about the Ritz/Fort Lauderdale hotel was fantastic...good food, top notch service, clean, and the Spa was also amazing. Everyone treated my daughter and I like we were royalty. Definitely worth it!

Excellent customer service!

Overall 10/10 experience will stay here again

Absolutely amazing stay

We had an amazing experience at the hotel- the staff were very helpful and super friendly. We willl be back!

Will be going back

First class 10 out of 10 the best