Maritime Hotel Fort Lauderdale Airport & Cruiseport

There were a couple of things that I complained about upon my 1st day and the staff took care of it. However, I was not informed of the shuttle service until the last day I was there from no one until the shuttle driver told me as I came downstairs to watch an Uber. I was there from Wednesday until Saturday. I wasn’t given information on the WiFi or the breakfast or dinner options. I have been to other hotels and upon Check in they give you thins information. I also asked about my room being cleaned and was told that I have to ask for it. I thought it was strange that I have to request to get my room cleaned. I was disappointed to learn all of these things later. Especially the shuttle service because I could’ve saved so much time and money had I been informed of the transportation services. That hotel is not centrally located to where you can walk anywhere you need transportation. I was very dissatisfied and will not be back there again. I’ve been to Marriotts before and never experienced this from the brand.

A hotel with their own parking lot and still having to pay for parking is insane to me and would’ve preferred an actual mini fridge in the room inste

Room was evacuate, the beds were comfortable. Staff was incredibly attentive and the shuttle helped us out immensely. I would definitley reccomend staying here

THE STAFF WAS SUPER SWEET , THE HOTEL WAS AMAZING , THE DECOR WAS IMPECCABLE, THE SHOWER I WANT IN MY HOUSE, THE POOL WAS ACTUALLY A LARGE SPA TUB , THE RESTAURANT WAS AWESOME , ESPECIALLY BREAKFAST,, I WANNA GO BACK IT WAS ALL GOOD

Ac units need to upgrade.

Where do I even begin? This was by far one of the worst hotel stays I have had in a long time. Check in was smooth but when I got to my room the door was ajar and it would not shut upon entry. About 10 minutes later a maintenance man walks in and both of us were shocked to see each other. He said he was unaware that this particular room was being booked because the door was being fixed so it would close. He took about 10 minutes to fix the door so it wasn’t a big deal. Then there were no towels in the room whatsoever, which again, could be considered an honest mistake so no big deal. I went to the bar to order food. I was told that the food would take no more than 10 minutes due to my order being the only one in. About 25 minutes later I was looking for my food and was told it was not ready and I would be notified upon its completion. Then 50 minutes later I went back downstairs and my food was sitting in the kitchen with no notification whatsoever. This caused my evening plans to be pushed back. Then in the middle of the night at about 3:40AM the A/C in the room stopped working and we woke up in a sweat. I spoke to the manager and he made sure I was fairly compensated for the bad experience. The manager’s diligence made up a little for the experience but I can’t say that I would ever stay here again.

Highly recommend! N

Staff

Exceptional

Clean room, great bar staff, convenient to cruise port

The hotel was amazing with a huge pool turned into a sauna..the restaurant was super ..the rooms were high end with showers that were very high end...thet have a big snack bar..bar..and free transport to the airport...I'm coming back..

Not only met, but exceeded my expectations. The hotel was clean with a beautiful nautical theme. The rooms were spacious and the bed was very comfortable. The restaurant had a great menu although we didn’t eat there, Susan at the bar/hostess was incredible. She went above and beyond in her care and treatment of us.

It was amazing and my kids had a great time

Me and my husband came for 1 night just a quick getaway and we loveddddd everything breakfast was not included but it was amazing do good did not mind paying!! Everything was amazing

“I love booking hotels with balconies because I enjoy the perfect blend of indoor and outdoor living. The building’s design was beautiful, and the room amenities felt truly luxurious. It exceeded my expectations, and I would absolutely book again. Great location with convenient access between Pompano and Miami.” That I could stay longer.. lol

Superb

The curtains in my bedroom were heavily stained but everything else was great

When we got our room keys, we heading home be the first thing we saw was empty bottles and bed sheets on the floor s of someone was still there. Another guest at the same time experienced the same, a dirty room. We had to go back down and get a new room. Ridiculousl mistake to make twice

Nothing Terrible customer service Was given room to check in with and there was already people in there! This happened twice - major security problem! They charge 20bucks to park your own car ! Only 1 lift was working The shower was filthy!

breakfast was great and room clean

Pleasant

Everyone was kind and respectful. The drinks at happy hour were great.

The area, close to the cruise ports No comment

Room was very spacious and clean Only one elevator was working at the time. Other than that 10/10

The area, close to the cruise ports No comment

Very good

Im only disappointed that you have to pay for parking.

The property and staff were great. I did NOT like the bathroom lay-out at all; there was no privacy, and because of that alone, I would not stay there again. I regret that because everything else was great.

Staff was very helpful

Very good

Most beautiful hotel I ever stayed in Nothing

Nothing

The location Screaming children at poolside

Screaming children at poolside

Exceptional

Superb

Exceptional

Best hotel on planet earth this place gets over a five star rating in my opinion

It was in a good location Our first day we had a rental car but couldn't add the parking fee to our bill; instead we had to download an app and set up an account to pay through a third party which was annoying but then it didn't even give us 24 hours and ended at 11:00 so we returned our car at the airport but then we had to wait an hour and a half for the courtesy van to pick us up from the airport and each of the 3 times we talked to them, we were given a different time and location for the pickup. The bed in our room had a platform instead of a box spring but it stuck out about 8 inches beyond the mattress and I kept hitting my heels on it when getting out of bed. The closet had a window behind it which was really weird so I couldn't get dressed where my clothes were like I usually do. When I used the bathroom during the night, the lights didn't go on and we found out through trial and error the next day that there was a random switch in the hallway that had to be turned on for the bathroom lights to work.The room had a coffee maker in it but it wasn't cleaned out so I went to get coffee in the lobby (like most hotels have complimentary) and was charged for it. The staff was overall polite but cool instead of warm and friendly except for a charming young woman working at the restaurant.

It was in a good location Our first day we had a rental car but couldn't add the parking fee to our bill; instead we had to download an app and set up an account to pay through a third party which was annoying but then it didn't even give us 24 hours and ended at 11:00 so we returned our car at the airport but then we had to wait an hour and a half for the courtesy van to pick us up from the airport and each of the 3 times we talked to them, we were given a different time and location for the pickup. The bed in our room had a platform instead of a box spring but it stuck out about 8 inches beyond the mattress and I kept hitting my heels on it when getting out of bed. The closet had a window behind it which was really weird so I couldn't get dressed where my clothes were like I usually do. When I used the bathroom during the night, the lights didn't go on and we found out through trial and error the next day that there was a random switch in the hallway that had to be turned on for the bathroom lights to work.The room had a coffee maker in it but it wasn't cleaned out so I went to get coffee in the lobby (like most hotels have complimentary) and was charged for it. The staff was overall polite but cool instead of warm and friendly except for a charming young woman working at the restaurant.

Nice rooms, good place The parking app doesn’t work with a foreign phone number. I needed more than 1 hour (!) with help from reception to pay the fee. Not what you’re looking for on a vacation. If you don’t pay your car gets towed away!! Next time better a hotel where parking is included (not because of price, because of hassle and risk)

This is the best hotel in Fort Lauderdale point blank. I would recommend it to anyone family friends couples definitely clean environment nice stuff good food good pool Nice Landscaping respected privacy and nice amenities as far as the gym the pool the AC's work the shower is immaculate the bathrooms are clean.

Shower water was barely warm.

Nice hotel...although I believe the pics are somewhat deceptive...the hotel is not as close to the marina as it appears....very large room and great amenities...easy parking...would stay again...

Very good

This property is run down

This property is run down

Good location but drivers were not familiar with finding hotel and did many wrong turns. Restaurant kitchen was not open longer hours.

Great location and accommodating staff. Good location but drivers were not familiar with finding hotel and did many wrong turns. Restaurant kitchen was not open longer hours.

They seemed to have a towel shortage - I was given 1 towel each day

Nice size rooms. Great staff & shuttle service excellent. Breakfast & outside area sweet. Unfortunately the water in shower was not very hot. The person next to us was smoking Marijuana & stunk up our quarters. Mentioned to staff & they gave us free breakfast.

I like the aesthetic of the hotel. I didn't like that the shower was stopped up

I didn't like that the shower was stopped up

Exceptional

easy check in

It was beautiful Kitchen staff a bit slow

It was beautiful Kitchen staff a bit slow

I stayed for one night and it was great. Very close to the airport and the 6am shuttle was on time and hassle free. Room was spacious and clean. Wasnt overly noisy. Pool was nice. Very short walk to a restaurant on the marina with pretty views. Great for the price point!

Having to pay $19 per day for parking.

Beautiful hotel, friendly staff Having to pay $19 per day for parking.

Passable

Good hotel for the price and clean

The location They give a room next to the outdoors of the ac unit, too much noise we could nt sleep and we had to request a next room at midnight and we had an early flight

The location They give a room next to the outdoors of the ac unit, too much noise we could nt sleep and we had to request a next room at midnight and we had an early flight

The staff was wonderful. So helpful and welcoming. Very clean. Loved the breakfast and the music that was played also. We will stay there again.

Slow hot water in shower. Good pressure in shower head

Disappointing

Clean very nice None

Hotel is very attractive with an open reception area and an in- house eatery which was very good. The staff were all very nice and efficient. The room was a good size and nicely appointed. The bed was comfortable, the room temp was easy to adjust. The bathroom had a sliding door that was either closed in the toilet area or the shower. It was also made of opaque glass that left little to the imagination along with a large gap under the toilet area which did little to make you feel isolated from the room. There was also a similar glass panel that looked out into the room so anyone in the room could clearly see the outline/ shadow of the person showering. Definitely would not share a room with anyone but a spouse or other close person. A friend in another room had the same panel in their closet that looked outward. Very odd design choices.

Booked for an Ocean View Balcony upon arrival was told that they were sold out, and was given a room with the highway view overall the staff was nice and helpful, hopefully next time the maritime experience from the balcony view will be experienced

I enjoyed my stay!

Very nice hotel very nice location. Very clean and I will definitely be returning again

Very nice, friendly staff, great location The staff were all amazing. Shoutout to Nana, very friendly and hard worker

The lobby is nice, the bar & restaurant food. It has a balcony. Not as sound proof. WiFi is horrible. Non existent. Bed was too firm. The amount for parking.

The room, wasn't clean. I had to clean it and found it unpleasant

I reserved a King Bed Room - and when we checked in, they assigned my partner and myself a room with 2 full/and or Queens. Not sure why that happened. Originally I thought it was my error, but then confirmed my reservation. Made it a bit uncomfortable and a lot less romantic to squeeze into a small full sized bed with my partner on the last night of our vacation.

The staff was great and very helpful and friendly the rooms and hotel itself was clean location was perfect for what we needed and I love that we had a balcony ! The bathroom was not clean at least the shower part the tiles had brown spots looks like it needed tilex Mildrew same for the sink area , also the iguanas too many ! Maybe try and get a company to remove them also paying for parking was not ideal

Nice stay for overnight. Staff was very helpful

Lovely location! Great food at the restaurant. Comfortable beds.

We arrived at the hotel after our cruise in disembarked, but our room was not ready. I asked the front desk lady if she could just let us know once it was ready and she was able to get us in a few hours before the check-in time. Our room was very spacious and clean and it was great for our family of four. The staff members at the front desk were nice and accommodating and got us an Uber to the airport the following morning as the shuttle was full.

This was a beautiful hotel .. great stop for our early flight

The room was spacious and clean. There was no where to walk. No stores.

The spa pool was very relaxing and the staff was very nice. The bartenders were able to make the drinks I wanted and the wings were very good and fresh.

The room was very clean. It was easy to check in. The pool is quite small, but the outdoor area is very enjoyable to relax with a drink. Unfortunately, for us, there was no hot water in the room, even after letting it run for 20 minutes so we could not take showers in the morning because it was just no hot water.

The staff was very accommodating and facilities spotless.

The breakfast was excellent.

room was ok checking in was good paying for parking and the cost of the room was high.

The staff were absolutely amazing. They let us check in early and when the shuttle wasn’t able to take us to the airport the next morning, they arranged an Uber to pick us up at no cost to us. Would highly recommend.

Clean property. Nice restaurant. Friendly staff.

Everything N/A

Location and Staff Nothing

I wasn't impress at all with the breakfast as per reading... it stated breakfast was included in the stay.. that was not true at all...

Had to kill a huge roach and then the batteries on the door died causing me to be locked out for an extended amount of time while the worker tried to open it and then he had a hard time fixing it . I was already settled in the room and exhausted so didn’t want to move. I had to stand out in hall for awhile like a weirdo and then hold the door open and help this guy fix it after paying for the nights stay….

Friendly, clean

Water doesn’t get hot quickly. Literally waited 10 minutes for it to warm up before showering

We only stated overnight. The hotel was very clean. Well kept we had a great meal in the hotel restaurant.

.

The room was big! Clean and the shower was great Your staff. We had called the hotel twice. First time I was hung up on in mid sentence and called back get the name of the person who did it and it was Valerie. Second time was to order the shuttle and again, mid sentence, without warning, transferred to the shuttle guy, no warning. The front desk agent upon checking in, didn't tell us about wifi, didn't tell us the restaurant hours, if there was a pool, nothing. Just gave me our keys and said nothing. I even asked is there anything I should know and she said flatly, no. The WORST costumer service I've ever encountered at a hotel. Won't be back and I cruise regularly out of Florida

There was no complimentary breakfast, which would of been nice considering the cost per night. There is no bathroom privacy. Zero.

Parking staff and room were fantastic the electrical/light switches were a little confusing as the would only work in combinations of switches being on and off but overall this was a wonderful stay

If rooms are available they let cruisers check in early. Excellent service!

Front desk. Shuttle service awful. Had to get myself there. Front desk more interested in their sell phone. Provided no information on anything.

The airport shuttle to the hotel took over an hour and a few calls to finally get it. The hotel was nice but when you have to stand around for ages after a flight, it was exhausting.

Restaurant open times and food quality are lacking, however. Fortunately there is an excellent seafood restaurant within walking distance of the hotel. Shuttle to cruise ship seemed expensive. Complimentary shuttle to airport was great, though.

Our tv was cracked and the sound did not work

Very clean and staff kind

Not a fan

If i had a car or more to do around the.hotel, i would have given it 5 stars. I heard parking is expensive and they will tow your cars if you havent paid. Overall a good.hotel for a.night before a cruise and a good meal at the rendezvous restaraunt nearby.

If i had a car or more to do around the.hotel, i would have given it 5 stars. I heard parking is expensive and they will tow your cars if you havent paid. Overall a good.hotel for a.night before a cruise and a good meal at the rendezvous restaraunt nearby.

The rooms were very nice, but the 'restaurant' and bar were seriously understaffed!

The rooms were very nice, but the 'restaurant' and bar were seriously understaffed!

Insanely to expensive for this hotel. The shuttle service never answered their phone so I was never picked up. The room was to far from the elevator, the hamburger I order was rare and I asked for medium, the Tv and air conditioner didn’t work in the room. The air conditioner was stuck on high and would let me lower the temperature, I finally unplugged it. The shower was a rain shower which was great. There were two employees that were the best on the property Jason and Star. I will never stay here again.

Insanely to expensive for this hotel. The shuttle service never answered their phone so I was never picked up. The room was to far from the elevator, the hamburger I order was rare and I asked for medium, the Tv and air conditioner didn’t work in the room. The air conditioner was stuck on high and would let me lower the temperature, I finally unplugged it. The shower was a rain shower which was great. There were two employees that were the best on the property Jason and Star. I will never stay here again.

N/A

N/A

Nothing was a big deal but the little things can add up. Its a fine choice for one night before a cruise but any more than that i would rent a car

Nothing was a big deal but the little things can add up. Its a fine choice for one night before a cruise but any more than that i would rent a car

We had a comfortable stay while needing to order a Lyft since their drivers don't start before 5:30am (our flight out was at 6am). Bar snacks and drinks were delicious, and we did go into the rather unique pool for a dip.

We had a comfortable stay while needing to order a Lyft since their drivers don't start before 5:30am (our flight out was at 6am). Bar snacks and drinks were delicious, and we did go into the rather unique pool for a dip.

The restaurant service and food was the worst weve ever had.

The restaurant service and food was the worst weve ever had.

Easy check-in. The room is nice.

Easy check-in. The room is nice.

Yes

Yes

good about the hotel, but you are literally in the middle of nowhere under highways. So you can't walk anywhere

good about the hotel, but you are literally in the middle of nowhere under highways. So you can't walk anywhere

Beautifully clean hotel with lovely decor. Very pleasantly surprised

Beautifully clean hotel with lovely decor. Very pleasantly surprised

It took 10 minutes for the water to get water hot, at 6:30am. It took us a while to figure out bathroom lights, we had to turn on hall light to get bathroom lights to come on. The shades didn’t cover all the windows; the outsides lights kept us up. The air condition unit sounded like a rocket ship taking off every time it came on, kept us up.

It took 10 minutes for the water to get water hot, at 6:30am. It took us a while to figure out bathroom lights, we had to turn on hall light to get bathroom lights to come on. The shades didn’t cover all the windows; the outsides lights kept us up. The air condition unit sounded like a rocket ship taking off every time it came on, kept us up.

room was cool, layout was a little funky - very clean and safe

room was cool, layout was a little funky - very clean and safe

The staff did not answer the phone… it was nearly impossible to reach them to arrange for airport pickup! It took 30 minutes to finally get someone to answer the phone …. The room was out of towels and shower gel … in room coffee maker did not work and coffee cost 5.00 for a cup of coffee in the morning… the water from faucet was said to contain harmful chemicals, but they did not provide bottled water..

The staff did not answer the phone… it was nearly impossible to reach them to arrange for airport pickup! It took 30 minutes to finally get someone to answer the phone …. The room was out of towels and shower gel … in room coffee maker did not work and coffee cost 5.00 for a cup of coffee in the morning… the water from faucet was said to contain harmful chemicals, but they did not provide bottled water..

Our Bathroom floor in our room was filthy, mattresses did not fit the bedframe properly, blinds to close the windows were broken, bathroom sink the water pressure was really slow, not heat at all in the hotel, asked for blankets several times,

Our Bathroom floor in our room was filthy, mattresses did not fit the bedframe properly, blinds to close the windows were broken, bathroom sink the water pressure was really slow, not heat at all in the hotel, asked for blankets several times,

We checked in early which was nice,however ours room floor was dirty, the mini refrigerator didn’t work, no shelve in the shower, the bathroom sink had litttle water pressure, staff was nit friendly. No heat at all in the room,asked for blankets 5 time's ,put 2 $75 hold changes on my card. Construction going on above our room untill 11 pmtimes,cahokworefrid

We checked in early which was nice,however ours room floor was dirty, the mini refrigerator didn’t work, no shelve in the shower, the bathroom sink had litttle water pressure, staff was nit friendly. No heat at all in the room,asked for blankets 5 time's ,put 2 $75 hold changes on my card. Construction going on above our room untill 11 pmtimes,cahokworefrid

Great room, view and excellent receptionist

Great room, view and excellent receptionist

A couple caveats to be aware of - I didn’t have the greatest experience with the staff; I was rudely told there was “no chance” I could check in early in a how-dare-you-even-ask kind of tone… right after they handed room keys to the couple in front of me in line. Breakfast is available for a fee, for which service seems to be extremely slow; we were never even acknowledged enough to receive a menu. Other than those two small things, no issues. Highly recommend walking up the street to Rendezvous for a delicious meal during your stay here!

A couple caveats to be aware of - I didn’t have the greatest experience with the staff; I was rudely told there was “no chance” I could check in early in a how-dare-you-even-ask kind of tone… right after they handed room keys to the couple in front of me in line. Breakfast is available for a fee, for which service seems to be extremely slow; we were never even acknowledged enough to receive a menu. Other than those two small things, no issues. Highly recommend walking up the street to Rendezvous for a delicious meal during your stay here!

Shuttle service did not show up at airport had to take an Uber. Waitress for breakfast was the worst I’ve ever had terrible. Was told there was a free shuttle from hotel to port had to pay $20 for it.

Shuttle service did not show up at airport had to take an Uber. Waitress for breakfast was the worst I’ve ever had terrible. Was told there was a free shuttle from hotel to port had to pay $20 for it.

The very best person was the bartender. He was friendly, fast and enjoyable even though you could tell the bar was understaffed and he had to work double speed. Pretty building but pretty underwhelming.

The very best person was the bartender. He was friendly, fast and enjoyable even though you could tell the bar was understaffed and he had to work double speed. Pretty building but pretty underwhelming.

It was okay , I know check late but that was the airline.. I thought the shuttle was complimentary I guess not.. breakfast was not pleasant sorry to say…?

It was okay , I know check late but that was the airline.. I thought the shuttle was complimentary I guess not.. breakfast was not pleasant sorry to say…?

Paint on the floor. No bathroom door in its entrance. Restaurant was out of its primary featured menu items which were waffles and pancakes. Customer service at check-in was not friendly and didn’t acknlege our group for several minutes upon arrival to the front desk. Had her head down looking at her computer screen. No hello how are you or how can I help you today. The 12-hour travel experience due to weather delays and cancelations was already bad enough, then to get to hotel with below expectation standards was just unacceptable.

Paint on the floor. No bathroom door in its entrance. Restaurant was out of its primary featured menu items which were waffles and pancakes. Customer service at check-in was not friendly and didn’t acknlege our group for several minutes upon arrival to the front desk. Had her head down looking at her computer screen. No hello how are you or how can I help you today. The 12-hour travel experience due to weather delays and cancelations was already bad enough, then to get to hotel with below expectation standards was just unacceptable.

The rooms were nice and clean, but the best part was the staff, especially in the little restaurant.

The rooms were nice and clean, but the best part was the staff, especially in the little restaurant.

Clean room, early checkin and the hotel staff corrected a misunderstanding.

Clean room, early checkin and the hotel staff corrected a misunderstanding.

Nice and clean room.

Nice and clean room.

Our room was not ready so the sweet girl at the desk put us in a different room because we had been traveling all day.

Our room was not ready so the sweet girl at the desk put us in a different room because we had been traveling all day.

Very noisy location, improve sound barrier in walls front traffic noise.

Very noisy location, improve sound barrier in walls front traffic noise.

Stayed one night before our cruise. Clean, updated room. Had a nice dinner at the close by restaurant Rendezvous. Good breakfast at the hotel. Would recommend to others. Would have preferred a king to the two queen beds but they said they didn't have any left. Also note thermostat on the wall, no adjustment on the window unit. We missed it! ;)

Stayed one night before our cruise. Clean, updated room. Had a nice dinner at the close by restaurant Rendezvous. Good breakfast at the hotel. Would recommend to others. Would have preferred a king to the two queen beds but they said they didn't have any left. Also note thermostat on the wall, no adjustment on the window unit. We missed it! ;)

Good morning my stay was great. As a traveling professional I was still working away from the office and had some challenges getting an important document sent out in time for a deadline when Ashley the beautiful soul at the front desk offered to help. She not only scanned and sent it but she followed up to make sure I received a copy and wanted to find out if there was anything else she could do. That level of service is an inborn concept and she is sharing it on behalf of the company which only helps to make that place the special gem that it is! Thank you again Ashley!

Good morning my stay was great. As a traveling professional I was still working away from the office and had some challenges getting an important document sent out in time for a deadline when Ashley the beautiful soul at the front desk offered to help. She not only scanned and sent it but she followed up to make sure I received a copy and wanted to find out if there was anything else she could do. That level of service is an inborn concept and she is sharing it on behalf of the company which only helps to make that place the special gem that it is! Thank you again Ashley!

The breakfast was not free. The front desk staff was excellent

The breakfast was not free. The front desk staff was excellent

Clean room, great service

Clean room, great service

We had a great stay. In room safe is a plus

We had a great stay. In room safe is a plus

Everything was very nice and they were accommodating. Susan in the bar was great, she handled our big party really well. Thanks again!

Everything was very nice and they were accommodating. Susan in the bar was great, she handled our big party really well. Thanks again!

I was worried after reading all the reviews that this place would be a dive reading some of the reviews, but I was very pleasantly surprised. My only issue was with the shuttle and I ended up taking a taxitacitacittaxmlyonlyded

I was worried after reading all the reviews that this place would be a dive reading some of the reviews, but I was very pleasantly surprised. My only issue was with the shuttle and I ended up taking a taxitacitacittaxmlyonlyded

Check in process was quick but the room needs cleaning shower head rusted , could use a regrout. Trash can is a plastic barrel kinda cheap. The property has not been kept up have not been in years and I kinda want to rebook somewhere else

Check in process was quick but the room needs cleaning shower head rusted , could use a regrout. Trash can is a plastic barrel kinda cheap. The property has not been kept up have not been in years and I kinda want to rebook somewhere else

room unclean, food horrible and service sub par

room unclean, food horrible and service sub par

room was not clean - some staff members at front desk rude - food was horrible - pork ordered smelled bad -would not recommend.

room was not clean - some staff members at front desk rude - food was horrible - pork ordered smelled bad -would not recommend.

Great location Very accommodating airport shuttle

Great location Very accommodating airport shuttle

We had to get a ride to the hotel from the airport , waited about an hour for the free shuttle, they were so busey, the room we had faced the highway,lots of traffic and lots.of noise.

We had to get a ride to the hotel from the airport , waited about an hour for the free shuttle, they were so busey, the room we had faced the highway,lots of traffic and lots.of noise.

We got there early and they had a room for us and it was very clean susan was so nice always with a smile and will help you with anything which made our stay even better i will be back and will recommended it to my friends

We got there early and they had a room for us and it was very clean susan was so nice always with a smile and will help you with anything which made our stay even better i will be back and will recommended it to my friends

I love the place!! I hope we can go back this new year 2026, the staff are so nice they make us feel at home.

I love the place!! I hope we can go back this new year 2026, the staff are so nice they make us feel at home.

Waited awhile to be checked in. Front desk staff hung up on my when requesting airport shuttle. Toilet didn’t work in room

Waited awhile to be checked in. Front desk staff hung up on my when requesting airport shuttle. Toilet didn’t work in room

Clean rooms. Easy access

Clean rooms. Easy access

Great location near amtrak. Room was clean and spacious. Great outdoor area with fire pit. The only complaint is the noise from interstate was a little loud. I used my noise machine and no problem.

Great location near amtrak. Room was clean and spacious. Great outdoor area with fire pit. The only complaint is the noise from interstate was a little loud. I used my noise machine and no problem.

Clean room. Staff was exceptional and extremely helpful

Clean room. Staff was exceptional and extremely helpful

Everything was good until water stopped working and then started coming out brown for a couple hours which was a big inconvenience. Management did nothing to accommodate which is disappointing but Nice area and hotel layout plus smooth fast check in.

Everything was good until water stopped working and then started coming out brown for a couple hours which was a big inconvenience. Management did nothing to accommodate which is disappointing but Nice area and hotel layout plus smooth fast check in.

Room was clean, more modern, and the lounge area was all new. There is no breakfast included, and we had to pay for coffee downstairs. There is a great outdoor space with a pool and if you wanted to stand outside, your room may have a small balcony. There is also a bar, but there is a restaurant by the marina within walking distance. We really are glad we stayed here.

Room was clean, more modern, and the lounge area was all new. There is no breakfast included, and we had to pay for coffee downstairs. There is a great outdoor space with a pool and if you wanted to stand outside, your room may have a small balcony. There is also a bar, but there is a restaurant by the marina within walking distance. We really are glad we stayed here.

Airport shuttle was easy to request and quick. Im not sure why Expedia is asking about the free breakfast when it definitely wasnt free. Basic breakfast plate is $15.

Airport shuttle was easy to request and quick. Im not sure why Expedia is asking about the free breakfast when it definitely wasnt free. Basic breakfast plate is $15.

Very clean and comfortable room. Staff was beyond friendly and helpful. Zero complaints.

Very clean and comfortable room. Staff was beyond friendly and helpful. Zero complaints.

Great space. Clean rooms. Friendly staff. Very efficiently run. I liked that there was a bar and restaraunt onsite

Great space. Clean rooms. Friendly staff. Very efficiently run. I liked that there was a bar and restaraunt onsite

Had the best staff especially Summer what a star employee wonderful

Had the best staff especially Summer what a star employee wonderful

Breakfast was not served until after 7 AM and I found it frustrating when they charged my associate for an extra cup of coffee because he ordered it before I got down to order breakfast. It was only four dollars, but it was the principle.

Breakfast was not served until after 7 AM and I found it frustrating when they charged my associate for an extra cup of coffee because he ordered it before I got down to order breakfast. It was only four dollars, but it was the principle.

All of the above

All of the above

The first stay was near perfect suffice to say it wasn't near a marina as advertised online for this hotel, but the bed and room were good. The second stay was atrocious, the room given to us was the complete opposite of that of the first, the ac was pointed the floor, there was also a odor emanating from walls and the hall had noise, I got anxiety because i wanted to leave asap.

The first stay was near perfect suffice to say it wasn't near a marina as advertised online for this hotel, but the bed and room were good. The second stay was atrocious, the room given to us was the complete opposite of that of the first, the ac was pointed the floor, there was also a odor emanating from walls and the hall had noise, I got anxiety because i wanted to leave asap.

The bed was like sleeping on a cloud wow.

The bed was like sleeping on a cloud wow.

Beautiful hotel!

Beautiful hotel!

The airport shuttle was a 3rd party service in an unmarked white van, who picked us up at the airport 50mins after we were standing at the door, then preceded to circle the airport, picking up 3 more parties. Take an uber.

The airport shuttle was a 3rd party service in an unmarked white van, who picked us up at the airport 50mins after we were standing at the door, then preceded to circle the airport, picking up 3 more parties. Take an uber.

Yes. Great service by Jason!

Yes. Great service by Jason!

Marina at the front desk did a great job.

Marina at the front desk did a great job.

Room was clean and staff was nice.

Room was clean and staff was nice.

Parking was $15/night. Ridiculous. Then I was told by the front desk that it was going to be more as the deal with Marriott was closed. I won’t be staying there anymore.

Parking was $15/night. Ridiculous. Then I was told by the front desk that it was going to be more as the deal with Marriott was closed. I won’t be staying there anymore.

Only odd thing is the lighting in the room only worked if main light switch was on and then other switches controlled other lights but the main switch had to be on to use other switches, very odd.

Only odd thing is the lighting in the room only worked if main light switch was on and then other switches controlled other lights but the main switch had to be on to use other switches, very odd.

Road noise from interstate. Not much around to walk to

Good

The walls in my room can use some paint and mildew is around the shower lines

The hotel is undergoing a renovation from the top floor downward. When we checked in we asked the front desk clerk if she knew how far away the convention center was. Her response was I don’t have any idea. I would figure they would know some basic information. We stayed in room 404, it looked pretty nice. Found the tv wasn’t even hooked up. Shouldn’t have to figure out what wires go into what plugins to make the tv work. The overall room was nicely set up. Nice views from the windows. Did find it a bit odd that there was a huge floor to ceiling window inside the closet. We asked about where to get ice, the front desk said we had to go to the kitchen and ask for ice. Very strange. Hopefully once the renovations are complete things will be better.

Staff clean

This place is perfect and convenient if you want to stay near the airport. Check in was super quick staff was very friendly and accommodating specially on a short notice. Room was clean and comfortable. Overall very happy with my stay

The Hotel is still under renovation, but overall, the lobby, pool, and outdoor area are very relaxing. The food is wonderful and the staff (Chanel, front desk, and Steve, the bartender) were amazing. Will stay there again for sure, and it's only 2.1 miles from the airport.

The receptionist was rude lazy, when I walk up to the front was on his phone - very unpleasant seem like her wasn’t really interested in doing his job - overall just seem lackadaisical- I ask a few questions and he was just not polite after giving me my room keys he also handed me a receipt for parking without asking or knowing if I had a car to park or not , won’t be going back/booking that hotel ever again

The room is clean, but there are limited outlets. As you approach the building from the highway, you can see into the rooms and you can see mattresses stacked up against walls in some of the rooms. Make sure to get the actual shuttle because the Uber experience was negative and it cost us money on our own instead of the free shuttle as advertised. The staff is very kind. But there were mixed messages from one phone call to another around what services were available.

I had an incident the first night with another customer being excessively loud with a ... friend of theirs at 3 am the staff tried but nothing was taken care of I was then promised some type of complimentary service for my inconvenience but the management could not be asked.

nice place , good safe neighborhood , clean and priced right

Thank you

Unfortunately not a great experience. I came back from work to all my makeup bags ruined because of a roof leak in the bathroom. I asked to change rooms and they did give me one. However when I went into the new room, it smelled strongly of chlorine fumes, to the extent that I had to leave the balcony open for a couple hours cause it was making me sick.

It was newer and it loos rundown now I probably will not ever stay there again and that is a shame because I really used to like it but now I don’t .

We liked very convenient to drive around room clean and easy parking only thing the water poor super slow 😳

The place

I liked everything about it

This was a great stay for the night. I just returned from a cruise and needed a hotel close to the airport

Property was close to the airport and had great amenities. Dining was far away. It was quiet. Overall a good location if you have transport.

Enjoyed every minute we had there, Would definitely recommend this hotel and i plan on staying there again in the near future 😀

Nice hotel but misleading

It was okay

Large room Balcony was nice Wine fridge Good bed Easy parking Black out blinds were effective but worn out. Fast internet The less than good: No coffee downstairs at 9:45AM King size bed with small pillows? They need to match pillow size the bed size. Overall tired in appearance. Needs a refresh. No electric plug near bed. In fairness, they send someone up to install and extension cord. Low water pressure and bathroom showerhead appeared to be partly blocked. No wine bottle opener in room. They made us go to the limited time open bar to pull the cork on a wine bottle. Black out blinds are in poor shape and need to be replaced. We ran out of shower gel so had to wash with shampoo.

Still under construction

Weird bathroom. I usually don't complain, but the water pressure was very, very poor. There was 1 door for the shower and toilet. A sliding door to just close 1 area. And the door was hard to pull. Just kinda weird. And the balcony was small enough for 1 chair. One dirty chair. The hotel was ok for what we needed it for, but I wouldn't stay there for an extended period of time.

Bathroom wasnt cleaned that well and it was quite noisy. The bar wasnt open on a Saturday night and they are still doing renovations.

They need to close, continue their remodel and then reopen. Dirty, no food or drinks despite multiple advertisements for happy hour etc.

Easy to get to and very convienant as far as being close to the airport and I95

Spent the night after a cruise, nice location and friendly staff

Everything was clean and neat

My room had a balcony and the 8th floor has a terrace that looks out over the airport and skyline. The biggest negative is that you'll have to pay $3-$4 for a bad cup of coffee down in the lobby as there aren't available carafes for guests OR a worse cup of coffee in the Keurig in your room. That's a let down.

Excellent

I am very disappointed in the quality of this hotel. I had to have my room moved three times due to each room smelling of marijuanna - even though the hotel claimed to be smoke free. The second room I was moved to only had a made bed - other than that, it looked unclean. Appeared to be very run down in comparison to the pictures on website. Staff members were friendly, but it appeared that the one member was high. I would not recommend staying at this hotel and am disappointed that I have not received a refund especially since I had to book another hotel.

The staff was amazing. They were all very helpful and pleasant. We will definitely return

The property was very nice and clean. Staff was helpful and it was quick to check in. However, the corners of the bathroom shower were moldy. This is unsafe and not a good look for the company has there been previously medical issues or sensitivities to mold.

Our stay was good. It is advertised as a hotel on a marina but that is very far fetched. We did have a view of the air port and could watch the planes land. The shuttle service was terrible. We waited an hour on a shuttle to show up and the driver was very unfriendly. The hotel itself is nice. Our room was clean and great for couple's. The bathroom setup is very intimate. I believe it is geared more towards couples than a family stay.

The property was dated. The fridge in our room did not work. The shades to cover the windows were simple, roll down shades that were frayed on the edges and cumbersome to open and close. They’re remodeling the restaurant and bar area so it makes shift bar was put up with places for people to sit Not exactly inviting.

.

Accommodated early check in. Shuttle to airport was easy. Room with two queens was large. No free breakfast.

Cruise port but shuttle to airport was free and pretty quick. No included breakfast

The place was really clean and it is in a very central area. Definitely, would revisit

It was so filthy that it was hard to to deal with. Jason at front desk took me to see another room but warned before we went that it would not be much better. I will be posting photos as every single bit of the room fro the walls to the floor to the ceiling sink and shower were filthy. Also shade was broken and stuck at top of window so there was no relief from the sun either.

Can’t really swim or have kids play in the pool because of the jigsaw puzzle shape.

The customer service especially night customer service, very helpful and supporting + thank you for this hotel and customer service front desk

Property was clean and staff was super nice! Looks like they might be under some slight construction however, they were very accommodating! Will definitely be back!

The room was tiny. In addition there was no door on our bathroom. Our sons had to leave when their mom took a shower! Otherwise good!

We pulled blinds and the window frame broke .

I am completely dissatisfied with the condition of this hotel. Not only was it not as described, it was under construction, which I did not know. The entrance offered a shabby wooden threshold and the furniture in the lobby was dingy and faded! The description described a marina view overlooking the water, it was a boat yard, or in my situation, room 420 staring at the 95 freeway! And the BATHROOM DESIGN IS ABSOLUTELY RIDICULOUS!!!!! A sliding stain glass door shared with the commode! If you’re traveling with children, you can hang it up! If you’re using the toilet, the person taking a shower is directly beside you and fully exposed to anyone else in the room who may walk in or by! No ICE machine was available on the floor, but you had an ice bucket! The lime buildup on the shower head was so thick that half of them did not work! The night audit man was so lazy and unconcerned that it wasn’t worth having a conversation. The raggedy shade on the window that was described as a blackout shade looked like it had been cut out and had strings literally hanging off the sides with a cheap beaded plastic chain to raise and lower it. Had I had time, I would have immediately located another hotel, but I was late arriving for an event and had driven from Virginia. I am thoroughly disappointed in the false advertising of this property! Absolutely disgusting hotel!

Staff was very friendly. Despite the construction, we had a great stay.

Free shuttle to airport very handy.

A very nice hotel. Clean and practical. Good value.

The food and the drinks on friday night was good

It was clean but we were misled, we were aware of renovations but were told there would be a full menu, bar would remain open till at least 10 PM , neither one was true. Extremely limited menu with just a handful of tables and chairs in middle of lobby since drapes were around the main area supposedly under construction , even though we were there 3 days and never saw anything happening. Bar closed down at 8 PM. So needles to say all 4 of us was very disappointed.

I like that they have a free shuttle going to the airport, to a seafood restaurant on the water, and going to a cruise port too. The stay is reasonable too.

It’s an ok hotel. Front desk woman was rather nasty, other than that it was fine. Comfortable bed!

The hotel is currently undergoing a renovation, it’s still in good condition without noise though so don’t let that deter you! It was a good spot to stay if you are just overnighting after a flight/ before a cruise at the port as it’s directly between both. Otherwise, it’s very far out from things if you don’t have a car. The shuttle service goes anywhere within 2 miles which was very helpful and the reception staff/ shuttle drivers were lovely and assisted whenever possible! If you stay here, you need to take the shuttle to Lester’s for breakfast/ lunch! Or hop in an Uber and head to YOT on the marina!

Not sure what all the other reviews were so upset about. When we arrived the staff was very welcoming! Cari at the front desk was pleasant and super helpful! Angie at the bar/dining area was great! Yes there is some renovations going on but are you spending time in the room or lobby? Our room was clean and modern and we loved the sliding shower door and partition curtain in the shower! Only downside is there isn’t really anything near it but it’s close to the airport! Would stay again

It wasn't very clean or visually appealing like the pictures.

What food they provided in the Restaurant was very good Monday to Saturday, but the same food was terrible on Sunday. The Sunday cook was not good. There was no where else to get food except to have grubhub every time. They had snacks at the desk for lunch because there was no lunch menu. We flew in to join a cruise so we had no way to go further afield.

Pool was nice. Staff were nice & helpful.

This hotel did not hold the Marriott standard. The rooms were in poor repair and not very clean. My door had the be forced close to latch the balcony door was not locked when I came in and I am not sure it ever really locked. The smell of cigarette smoke was ever present and coming in through the closed patio door. The rooms were loud not only from the outside but from the two rooms next to mine. The lobby had privacy curtains up iv locking off multiple areas. At check out the manager and a new employee struggled for several minutes to get me checked out and then followed up with a text message asking me to confirm my room number so they could get me properly checked out. This was just the tangibles.. I travel all over the country for business, I have experience and know how to conduct myself. That being said. I did not feel safe in this hotel. I for the first time in several years wondered seriously for my safety in my locked hotel room.

Note you will pay for parking nightly.

It was hard to get to anything by foot, but they do offer food and doordash/uber eats and they let us in a room as soon as one was available.

The food was good except on Sunday. You need a car to go places. We flew in and we're stuck for 4 days without a car.

Payment for parking was a bit of a surprise but overall it was a good experience.

It was fine for our one night, but our room was not clean hair in the shower, dirty floors luckily the beds were pretty comfortable

Great

They should share the pictures that are what the hotel looks like not the future pictures

The hotel's lobby is unfinished but it appears that it would be a nicer place once it is done. The room was spacious and the decor fits the maritime theme. What makes the room uncomfortable is the lack of privacy. You can see into the bathroom from the living space. I was there with my boys and it was uncomfortable to use the bathroom. One of the walls of the bathroom has 2 slits on the vertical sides and you can easily see inside.

I loved everything will be booking again

My stay at the hotel wasn’t the greatest. The dining area was very limited and felt more like a school cafeteria. The pool was small, and my room had issues—one curtain was ripped and the other was completely missing. The place was also under construction, which I wasn’t made aware of beforehand. If I had known, I probably would’ve booked somewhere else, though I’m not sure it would’ve made much of a difference. On the positive side, the front desk staff were very professional.

Several items were broken. The coffee maker, faucet and shower/toilet door.

Construction, dealt with well

Floor in bedroom was filthy, our socks were black within minutes. Bedroom and bathroom are in same space with open door on toilet so zero privacy when going to the bathroom.

I didn’t like how the bathroom doesn’t have any privacy.

Construction going on at the hotel. The bathroom was dirty. The rate should have been lower for these conditions.

The room size was good. The windows blind/curtain need to cover the sun better. It was too bright for me. The swimming pool more look like a hot tub water temperature was warm. Not for a hot day to use. The front desk and restaurant area was under construction. If you want to stay one night before your cruises or near airport it will be fine. If you want to stay more nights. This hotel nothing close by, it next to a highway. We can't walk to anything. We needed to call a car everytime we want to go out.

We had an option to book a couple of places and we chose this one because of the pictures that were on the website. It was mentioned that there would be some slight construction, but what we saw was a joke. By the time we got there, all the other hotels were full or we would have canceled our stay. It looked like a makeshift bingo hall downstairs in the lobby, and the area set up for food and dining was laughable. There was no weight room, and the outside bar was completely shut down. Not to mention, zero privacy in the rooms. Shawty design and craftsmanship. Made it very uncomfortable because we had other guests with us and there was no privacy in the way the bathroom was designed. We had to ask us to leave the room or turn around while we try to shower or dress. The room smelled horrible. The pictures online were glossed up and Photoshop to make this place seem like it was nice. Highly disappointed. Definitely not worth the price. Felt like an upgraded Motel 6. Trying to get small compensation and management would not meet us halfway.

Out dated

Extremely great customer service.

Very noisy! But the staff was very nice. Our only real complaint is the lack of a free coffee service in the lobby. Many hotels offer this and it is a nice gesture.

It is a great location and facility

Staff was amazing. Hotel was under construction

Under construction or remodel, no notification of this in the booking

Shower had no water pressure and the coffee machine in the room was broken

Free airport shuttle. Nice jacuzzi « pool »

The property is under renovation. There is not much around the property within walking distance other than one restaurant. The pool is very small

2stars

Outstanding staff

The staff is outstanding! VERY helpful and accomodating.

Wish we would have been advised of the major construction before booking.

Noisy. Between highways. No restaurant around. Inconvenient location

Good stay

Very Nice and updated place is Under construction but very quiet. Room was perfect.

Property was clean and under construction/renovation. Service at check-in and check-out was efficient. Small restaurant area service and food was great. Wish we had time to use the pool but we arrived late. We were able to book a shuttle to the cruise port.

It was weird.

It was under construction and nothing said about it

it was good. construction made it messy

Shuttle to cruise port available for $20/pp which seems a lot to go 3 miles but it’s vacation.

2) The rooms are not well insulated from noise and therefore you can hear loud cars drag racing on the highway that runs near the hotel. The constant roar of commercial airplanes taking off lulled me right awake at 6:00am. 3) The room was dirty with hairs in the shower, cigarette burns on the furniture, and other stains here and there. The roller shade had tattered and frayed edges and was very difficult to open and close. The sliding shower glass door was also very difficult to open/close. The room #806 needed to be rehabbed. For $335/night I expected a lot nicer room.

Under renovation

- gym closed - restaurant and bar offering bare minimum behind tarps - dusty from construction (front lobby) - shuttle cost - all should have been noted pre-reservation

Just an okay hotel. Parts are under construction. The biggest reason for the rating is the bathroom. There is no privacy and the shower head didn't work. No bath tub. The only solid door, is to entervthe room. The area the the toilet is separate from the shower, but it has a frosted glass, barn-style door. The shiwer wall between the shower and room is also frosted glass. And the section around the sink isntca solid wall. So when you turn on a light to use the bathroom and everyone else is asleep, its like turningvon the sun because the light shines through all of the fristed glass room dividers.

Lots of renovations going on. It will be nice I’m sure once done but wouldn’t have stayed there for the price the way it was. Staff was friendly… actually felt bad for them working around the renovation and curtained off areas.

The lobby is under construction. Rooms were good and clean.