Hilton Fort Collins

As expected. Nice location.

I left a few things behind in my hotel room. Afterward, I couldn’t get the hotel to tell me whether those items had been found—not by phone, not by email, and not through a colleague on site. There was never anyone there who could help me. That’s either incompetence or a lack of concern!!!

We love this hotel and the location. Paying for parking isn’t the best and the train can be annoying at night.

We stayed from Friday to Sunday and were disappointed that of the 2 elevators one was out of order the entire stay. Made for long waits.

My friend said she felt like royalty!

The room was clean, and the staff was exceptionally friendly. We were also upgraded to the executive room that included breakfast.

One elevator was broken for the entire stay. Other elevator stopped and one person had to be rescued by fire department. We had to use the stairs. Also the handle to our sink fell off.

Love this place it’s a great place to stay location of fantastic , near my daughter’s apartment. There is a walking trail close by and lots of restaurants. Staff is always great and the property is well maintained, there are views of the mountains, and the barista always remembers my drink order , she is great !

Staff was excellent at all levels.

Great location and very nice prperty

A nice 3 star hotel. The rooms were large. The hotel need a reno. Stayed for 3 nights and 1 of the 2 elevators was not working.

Be prepared to pay parking.

Lots of amenities for the cost. Extremely helpful staff.

Everything was wonderful - except for one thing. In a nine-story hotel, the elevator makes a big difference. The hotel had one elevator only, the other one was out of service for an extended time. Management indicated that it could be months until it was fixed. For that I gave the hotel two stars. Gross inconvenience.

Amazing and clean!

Great stay! We’ll be back.

I was looking forward to a restful night but the lobby is so loud that this wasn’t possible. Kids were screeching until close to midnight and there were adults talking loudly well into the night. The building echoes and carries sound everywhere. The doors have large gaps under the doors that carry both noise and sound. So disappointed to have chosen a nicer hotel only to be met with the noise level of a trashy one.

Danielle at the front desk was AMAZING! One elevator was out the whole stay which was a bummer but other than that it was a great stay. Not free parking was a bit insane too but with how close to campus I guess I get it.

Hotel is just okay, dated but kept clean. The open lobby is somewhat strange and has old fake plants hanging off the sides of the walkways. One of the elevators was out of service. Went to the Starbucks in the morning, all the lights were on and looked open, but no barista. I stood around for a few minutes and then left and got coffee somewhere else. I've stayed at much nicer Hiltons.

I did not like how there was not communication to guest that the ENTIRE parking lot would be closed off with caution tape. I left at 4pm came back at 12:30am to what looked like a murder scene.

I did not like how there was not communication to guest that the ENTIRE parking lot would be closed off with caution tape. I left at 4pm came back at 12:30am to what looked like a murder scene.

I like how light and airy the building is~ no inside corridors. All halls overlook the lobby. Clean rooms and attentive housekeepers

Staff was extremely helpful especially considering it was a busy graduation weekend. Highly recommend

Great atrium hotel. Parking cost more than expected.

They accommodated our request for adjoining, connecting rooms without hesitation. Service was great, food was good and hotel was quiet. The only issue is that one of the 2 elevators was out of order and several times I waited 5 or 10 minutes for an empty elevator. Normally, I could take the stairs, but traveling with a disabled child, service dog and all of the equipment needed made stairs impossible. I heard that this elevator has been out of order for months. That seems beneath Hilton to leave 1 elevator in service for a hotel with more than 200 rooms over 9 floors. That's the only issue I have. Other than that, it was a great stay.

Easy to check in! Comfortable beds and pillows.

A hotel which is in the indeterminate age range. Not new and not yet aged enough to have developed character. It just is. Parking is much worse than my previous stay. They have now contracted an independent company to manage and the QR code and shortcode website are complex and the discount code provided by the hotel staff was so difficult to use that I abandoned the attempt and paid full price for parking. A big step in the wrong direction. The only particular advantage, if you can call it that, is that the property is across the street from the CSU main campus.

This is just not a place I’d ever choose willingly to stay again. I’ve never in my life heard of having to pay for parking at a hotel you’re staying at, but okay. Not the end of the world. One of the elevators was broken and the stairwell looked like it had been used in a serial killer flick- perhaps several. The worst part was the overall smell of the place- it smelled like mildew and despair. The common era has these two fountains that just…must the whole place up. It’s just… a sad, neglected, smelly building.

Super helpful humans at check in. Would do again

Danielle at the front desk was AMAZING! She took care of everything for us! I would stay here again even though one of the elevators was broken for our wntire stay!

Very good

Only one working elevator for 8 floors and hundreds of rooms.

This is going to sound petty but the toilet paper was so thin you could see through it. Not to mention that it was delaminating so it was in two extra thin sheets. Please spend the extra 5c and get a better product.

Great place will stay again

Room wasn’t as clean as we expected. No breakfast included. Coffee machine was broken, elevator was broken

Our server Victoria and front desk person Danielle were awesome

Everything Nothing

Everything Nothing

Went for CSU graduation. They raised their prices significantly because they are closer to campus. Room service wasn’t operational for two of the night we were there. Our door didn’t have a “Do not disturb “ placard- no cups or glasses in the bathroom- no make up mirror.

I went to the new room to drop my bags and wash my face. The knob for hot water was broken and the hot water knob literally fell off! It was just one thing after another. It’s a very attractive but not maintained hotel. I was just really disappointed bc I’ve stayed at other Hiltons over the years and this one just dropped the ball over the course of the weekend. And because it was graduation weekend the prices were practically double. The breakfast buffet was more of the same. Eggs, potatoes, waffles some fruit and a omelette station. Most of it was cold and bland. Didn’t go back the next day. You would have thought to give me future credits someplace since they aren’t going to Comp me.

Room was small but comfortable, staff was very friendly.

You should not pay for parking, but here you do. Ridiculous.

Very good

Good cocktail at the bar. Like the onsite coffee shop. Room and beds were comfortable. Parking. They charge $15 per day for parking. But you can't pay it at the front desk. You must pay for parking with their bar code. So, I had to enter personal information, and enter my credit card information to pay for this fee on my phone. At the end of the stay, the parking charge came with a "service" fee. What service?!! It is a small fee, but I find it incredibly petty. And it made me dislike this hotel as I checked out. Also, they have a big bar code for tips on my hotel desk. I am also not a fan of hotels with tip bar codes in the rooms.

Good cocktail at the bar. Like the onsite coffee shop. Room and beds were comfortable. Parking. They charge $15 per day for parking. But you can't pay it at the front desk. You must pay for parking with their bar code. So, I had to enter personal information, and enter my credit card information to pay for this fee on my phone. At the end of the stay, the parking charge came with a "service" fee. What service?!! It is a small fee, but I find it incredibly petty. And it made me dislike this hotel as I checked out. Also, they have a big bar code for tips on my hotel desk. I am also not a fan of hotels with tip bar codes in the rooms.

Cleanliness and relaxing atmosphere! You have to pay to park in there parking lot??? Really

Cleanliness and relaxing atmosphere! You have to pay to park in there parking lot??? Really

Beds were very hard paying for parking, wifi, and breakfast is ridiculous. Random charges from the hotel after I paid for parking through a 3rd party

Staff at this hotel are top notch. Go over and above to make your stay memorable

A

It wasn’t as nice as the other Hilton’s in Fort Collins I have stayed with and I have never been charged for parking before

Exceptional

For a hotel that was advertised on the Colorado Marathon webpage as a partner hotel, advertised with early breakfast available from 3:30am, then kitchen was not open till 6:30am. In addition the hotel booked a gala in the lobby on the same night which was very noisy until 11pm when all the marathon runners needed an early nights sleep.

earlier check in time would be nice

Very good

Central, clean, bright Nothing

Central, clean, bright Nothing

Computer system was down so it took a really long time to check in. Also, it’s an open atrium in the middle of the hotel- there was an event going on and it was loud. However, staff was helpful and it was close to where I needed to be. Parking also became an issue because of the event- I was lucky to get a spot when I returned from dinner. Also, parking was not free.

Our bathroom had pretty significant issue with what appeared to be mold. The only ammenity was a bar of soap and shower cap. The bed was comfortable, and the room was clean. There was some sort of conference/gala downstairs that was super loud until about 10p. Would not stay here again. There was also something charged to our room (not by us) and it is quite a process to get this rectified. Had to pay extra for parking and there were no parking spots after paying.

The Hotel is the best in the area. The staff are always helpful. The rooms are always clean

Very comfortable! I wish kitchen was open for dinner

Very comfortable! I wish kitchen was open for dinner

Exceptional

Superb

The kitchen was closed for several days which was highly inconvenient, as our hotel choice was made due to the food/ bar usually available there. It was a special event and I resent the added complexity of having to get the family out, figure out where to go, spend all the extra time and has driving to restaurants. The staff was very nice.

I booked the Hilton even though it cost a bit more for proximity and past experience. The staff and cleanliness were up to Hilton standards, the physical plant not so much. A drawer handle came off in my hand. The hot water tap did too. And I was shocked every time I used the electronic room key. The property was originally flagged as a sub brand and I think it shows.

Our room was very spacious and clean. The staff was very helpful with my questions. I would come back again.

The staff was very friendly and welcoming. The beds were comfortable. The location is great! My only complaint is that the room was stuffy and the windows don’t open. But overall, I would highly recommend this hotel.

Comfortable hotel with nice amenities offered. Convenient location and friendly and helpful staff.

Very convenient. Good accessibility

Enjoyed some time playing games and relaxing in the main large atrium area, which was a bonus, and having a Starbucks on the properly was pretty sweet!

The restaurant is under renovation so not much food available. The coffe shop in has good drinks.

Very convenient for spending the weekend with my college student. Staff was super friendly!

Nice, clean, great lobby

no reason this property should have pay parking, I had to leave day early and they refused to work with Expedia to adjust the last day. t

This was to offer a 20% discount off the parking fee. Would not recommend nor will ever Stay here again: front desk was rude: cleaning folks were rude.

Safe clean Convient location to food and downtown. Staff was very helpful and communicative. Lots of Parkin space but charged for it which as a Hilton honors member feel they should have free parking available

Very nice stay, visiting to tour CSU

Great location friendly helpful staff. Quite clean and peaceful. Self parking paid little to much

The hotel has a large open atrium style and hosts large special events with hundreds of people and amplified music and speaking. This went on until 10:45 PM. The noise makes it into the rooms making it impossible to sleep or relax. The special evens also fill the parking lot making it hard to park for guests, even when they require you to pay for parking. Check for events happening during your stay. Otherwise the hotel is clean, but average.

The hotel location and accommodations worked well for our short stay in Fort Collins. We also enjoyed the fitness room and pool during our stay.

Great location

Great location and huge rooms!

Well run large hotel in great location, with plenty of ammenties.

My daughter thought it was the fanciest hotel :) Getting the breakfast voucher included was super worth it. Good food lovely place. AC worked perfectly - not too cold , just right

Perfect getaway

Great stay, very clean, and nuce staff!

Room was neat, clean and perfect climate.

The amenities for Hilton Honors was amazing!!! Great room with great view.

Great

It was a very pleasant stay for us. Cooked to order breakfast is perfect on the go, they pack them berry nice for us. The linen feels very clean and smooth.

Hotel was very nice, The beds in the two bed room are smaller than expected and are pretty stiff.

Welcoming Staff

Friendly staff

Classic Hilton. Nice lounge and pool.

Clean room and friendly staff at the front desk

Had to check in at Front Desk to get a digital key. Toilet ran constantly and took 20 minutes to refill. Loud group of children playing hockey and football in atrium with noise travelling all the way up to our room on the 5th floor. Computers in business center not connected to printer.

Excellent staff and customer service

Excellent stay. Great hotel, comfortable rooms, great bar, we loved it

The room was clean. Staff was helpful.

Clean

Everything were good

The room was nice, the hotel was quiet at night. I wish parking was included in the room rate though.

Room was clean and comfortable. The bathroom however is very dated and shows it's age. The bar area was comfortable and had big tv's to watch football.

Was great

It took two and a half days to get the heat to accepable temp. It is obviously a college local facility. Failed to meet our expectations for our family visit

great overall

Most everything was great. The staff were friendly and the rooms were clean and spacious. The only negative is a loud crowd of kids playing ball in the lobby. It echoed all the way up to the rooms.

Stayed here 8/22 when parking was free and breakfast was comped. Not anymore! Hilton "ain't what it used to be".

Great location

They charge parking fees.

Property and rooms were well kept and clean

Only in town for one night. It was a nice place. Could use some updating/upgrading/remodeling. Staff was friendly. Room could have been a little cleaner. Bed was comfortable. Shear curtains need replacing.

Hotel was beautiful, clean spacious and decorated nicely for the Christmas season. Rooms were clean and nice to have the beds made and clean towels, etc. each day.

The room was very quiet and was quite spacious.

Clean, quiet and comfortable. Hotel is conveniently adjacent to CSU campus when visiting students.

The hotel was good

Old

The room was spotless and the staff was friendly. I did not now there was a free breakfast. It would have been helpful if this was mentioned at check-in.

I so appreciate this hotel. We had an emergency and had to leave and they helped me with my emergency and discounted our stay. I will always return to Hilton. Best service ever.

It was great!

staff were supporting which was best part

Nice location by stadium. Nice area for party after the game.

Awesome hotel

Was not able to make the trip, and Hilton would not allow me to cancel my stay.Very disappointing for a large hotel chain like them. Definitely will make me book elsewhere on future travel.

The staff was very friendly and the room was fine. We had to pay $16 for parking. I have stayed at several Hilton locations where they asked for license and license plate information, so the parking lot could be managed. I've never been asked to pay for parking. Also, the only complimentary coffee that was available was located in the room and the quality of that was less than desirable. When I asked the front desk if there was complimentary coffee somewhere in the lobby, they told me that they don't offer complimentary coffee, but that I could purchase Starbucks coffee to the right side of the entrance. I choose not to never give my money to Starbucks, so I purchased coffee off site.

Clean, plenty of room, quiet, close to campus and town

Everything was very nice. The only slight disappointment was the breakfast buffet was not very tasty. I’ve had better breakfast buffets at a La Quinta.

Our stay here was very disappointing. The hotel is quite old and currently under renovation, which was not mentioned on their website. It would have been helpful for guests to know this information before booking. I booked a double-bed room on the Executive Floor, expecting it to include a sofa and coffee table as shown in the website photos. I specifically chose this room type so we could have some space to relax and not just the bed. However, upon arrival, we were disappointed to find there was no sofa in the room. A few minutes later, a large piece of the ceiling even fell onto the bed. I immediately called to report the issue. Rami, the gentleman at the Front Desk, was very kind during check-in and assisted us by arranging a room move to the 8th floor. However, when we went downstairs to collect the new room keys, the lady at the Front Desk was extremely rude. I politely asked if we could have a room with the same university and mountain view as our previous one, but she bluntly said we didn’t pay for it. Considering we paid for an Executive Floor room, it was a Sunday with about 20% occupancy, and given the inconvenience we already experienced, the least they could have done was offer a better view as a courtesy. Overall, this was one of the worst customer service experiences we’ve had.

Room was clean and staff was courteous.

The room was clean and the pool is nice and also clean with a great supply of towels.

Our room was supposed to be ready at 4, but wasn’t ready until 6. They did give us free breakfast though! Otherwise nice place. Great rooms-all with views. Nice lounge/bar area and delicious breakfast!

Clean room

Breakfast should be included

Overall the stay was ok. We had questions about parking and the staff was very rude

The staff are extremely courteous and helpful.

Good services, the room was clean. The hotel is beautifull.

Great room and great location.

Elevator lights not working. Loved interior and bed comfort. Good shower.

Good to visit CSU

We needed an early check in due to our wedding. It took calling everyday for 3 days to get it approved. The beds are comfortable and room was clean. Upon our departure, there were football team busses blocking at least 20 cars from backing out of parking spot. Had to run around finding someone to move buses. Then police cars were blocking our way out. Being charged for 1 car overnight with a confirmed reservation was also very frustrating.

Carpet was gross felt very uncomfortable!

Stay was mostly fine. Overpriced. Not any amenities. Everything looked dinged. Management not helpful when my plans changed. Probably won't stay there again.

Close to campus

Good and clean

It was close to Colorado State University – it worked perfect for us.

Good location, comfortable, CSU spirit.

Nice staff clean rooms

All is fine

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Centrally located on campus. Excellent staff.

Visiting family in the area

The room itself was fine, but there was no hot water for the entire building and we had to take cold showers after driving for 16 hours. When I talked to the front desk, all they could say was that the engineers had already left for the day and all they could do was offer breakfast vouchers, which we passed on.

The bed was comfortable and cozy, room and facilities were clean and appreciated

thumbs up

This hotel is located in a great area if you are visiting Colorado State University. It is a nice hotel and dog friendly. Great walking paths near the hotel and restaurants within a couple of blocks. The main part of the hotel looks nice. The rooms are a little bit on the older side and could use a bit of an upgrade at this point. Otherwise it was clean and a nice place to stay.

Great STay

Nice and quiet room. Attractive lobby and design.

Generally very quiet in rooms. Peaceful

VERY NICE PROPERTY CLOSE TO CAMPUS AND SHOPS AND RESTURANTS, COMFY BEDS. AND A GREAT WALKING AND BIKING TRAIL ACROSS CENTER STREET.

ENOUGH!!

I’m glad that you can login to Netflix.

Awesome place. Right next to CSU

Nice modern hotel

Be aware after an expensive stay in an ageing hotel you will also have to pay for parking.

The refrigerator in the room wasn't cooling any drinks we had in there. The showers cleanliness was ok at best. I called the main line for more towels and I spoke with a robot, never received any towels. The hotel is nice, a little out dated but still pretty cool building. Service was some of the worst I have had in a hotel in some years, definitely the worst for a Hilton property.

Good place to stay for a visit to CSU

Hotel was great. Staff was extremely helpful and called us to let us know we forgot our keys in the room. Huge life saver in that regard. We'd come back for sure.

good location decent cleanliness not pristine gets the job done to survive 1/2 nights

Great

Good

Great day as always. Thank you.

People are great, friendly, greeted with a smile. Rooms are fine. It is an old hotel so it is a place to sleep. Weight room is super tiny. Pillows and bed are okay. Hilton has some fabulous hotels this one is okay.

great spot...

Fantastic!

Wonderful

Paying for parking lot parking (not valet parking, not a covered parking garage, no prices listed) felt sneaky. Oh, and the breakfast buffet, with no signage and no prices listed until a staff member presents with a bill “for your convenience and our records”? Just rude.

We received excellent service from Kayleen and Jay at the front desk. Our room was clean. Food was good in the resysurant

Great

Comfortable bed. Close to Old Town.

The property was very nice as was the staff. However, the fact that they charge for parking is ridiculous. The fact that they charge for parking when CSU isn't even in session, and there were over 100 empty spots is eye gauging.

great stay

I loved everything except the brunch on Saturday. The fruit and other bread items were not replenished. For the price, it was very unsatisfactory.

Nice place, clean, staff were friendly, but too expensive for Ft. Collins, though that may have been because of Cheyenne Frontier Days. I was not happy to be charged for parking; this isn't NYC or even Denver.

I really like this hotel & have stayed there before. (I didn't like being treated a bit like a second class citizen by going through a ''3rd party' registration (Orbitz)

Lots of cracked tiles and water damage on 4th floor.

I think it is ridiculous to have to pay for on property parking.

Great Hotel!! Friendly staff

The team was very friendly and helpful. The executive lounge was great. The hotel just needs to be updated some.

This is a beautiful hotel and a pleasure to stay in. The staff are friendly and accommodating. The restaurant has great food options and a Starbucks on site. There is also a quiet library area with shareable books. I will definitely stay here again!

We stayed at the Hilton in Fort Collins and had a wonderful experience—again! This was our second time staying here, and once again, it didn’t disappoint. The beds were super comfortable, the lounge was a great place to relax, and the overall atmosphere was welcoming and clean. Pro tip: if you’re planning to have breakfast, it’s cheaper to purchase it through the app than in person. Out of the five different hotels we stayed at on our trip, this one was by far the best. Highly recommend!

Very impressive

Great location

Great Service. Very clean, large room and close to campus and Old Town.

Excellent stay @ the Hilton Ft Collins. The room and entire facility was clean. This is a great location close to CSU campus. My daughter forgot her jacket in our room and didn't realize it until several hours after checkout: The staff found it for us and had it ready @ the front desk for pickup. Overall interaction with the staff was positive, they were very courteous.

Our only complaint is that the trash cans in the room are RIDICULOUSLY small. And the lobby is kind of a dreary color. But otherwise it's nice, clean, and comfortable. Also I kind of thought it was ridiculous that they charge $15 a day to park in their huge parking lot with lots of space. Otherwise it's nice and it's an easy walk to CSU campus.

I love the executive lounge- the views and snacks, drinks are perfect. The rooms are clean and beds are comfortable. Guest services go out of their way to help. Convenient to campus, safe. Self parking is 15.00 a day.

Very convenient for CSU

Parking is extra and wasn’t aware of this charge before arriving.

Great hotel !

Great hotel.

This hotel is in need of repairs and remodeling. There must have been recent water damage in the rooms next door as fans were going constantly and the walls were pulled out. It smelled bad. The bathroom floor was sticky. I paid for breakfast up front but had to pay again at breakfast.

The stay was fair. The hotel is outdated, rooms have minor upgrades, and the common areas are average. We stayed in the presidential suite, which was large, but not worth what we paid. The executive lounge has minimal drink and food selections as well. Northern Colorado is a tough market for good hotels, but we’d still try a different Hilton brand next time we’re up there.

Allowed for children to run around outside hotel rooms screaming at 11 pm at night as well as had a loud reception that could be heard all throughout the lobby and into the rooms until midnight. When front desk notified they couldn’t have cared less.

Perfect location for visiting CSU.

…………….

It was nice but being it was a more expensive hotel than I normally get, I didn’t expect to be nickel and dimed on things that are free elsewhere… parking $15, WiFi not included, breakfast… extra… and sadly the bed was rock hard. The place was clean, the people were nice and food was good… but being charged for every little thing they could after I spent $100 more than I usually do was more than frustrating and didn’t get a good night sleep on the rock hard bed

So beautiful and clean, I LOVED STAYING HERE

Room was too hot even when we turned down the thermostat. Maybe it was broken.

Clean. Nice bar and restaurant.

Hotel was convenient & very clean. Room was very comfortable and quiet during the night. I would highly recommend this hotel and we would definitely stay here again.

Love the hotel lobby and bar. The rooms are great and I love that the ac doesn’t turn on and off. Beds are very comfortable. My only complaint is paying fur parking through 3rd party.

The Hilton property was fine but be warned that they outsource their parking to a 3rd party operator. Their rudimentary phone app to reserve/pay did not provide a phone number for help. It’s too bad this Hilton just doesn’t add parking to the room charge instead of using a predatory service. It really cheapens the experience.

Decent older Hilton. Shower water pressure was mediocre. Bed decent. Wasn’t a fan of paying to park in lot- 3rd party through Q code. Location was good.

Hotel is in a great location. Rooms are a little outdated but very large. Staff was polite.

The property is quite old. Ceiling is so low in the bathroom that I can reach it. Will not be staying there again. The staff was great though!

The area was great but the facility is quite old. The ceiling in the bathroom is so low that I could reach it - and only 5 1/2 feet tall. Will not stay there again. The staff was great though - very friendly and helpful.

Easy, friendly check-in, great location and lovely room

Rami was extremely helpful in setting up the wifi

The pay to park is absurd. Just include this in the price.

The staff really is exceptional. They were friendly but more than that they were approachable and went out of their way to say hi, offer assistance, and be accomodating.

Had a great stay. Staff was very friendly.

Very clean and nice people

na

We have consistently stayed here every time we’ve gone to Fort Collins, except for a couple of times that it was unavailable because of graduation, or another event. It is convenient, clean, and the service is excellent.

Awesome

Appreciate the decoration and nod to CSU Grads. Had grad party for our son there and everything was great and the process easy!! Thank you Deverin!!!

Very accommodating, and friendly staff. The only complaint is that one of the nights charge would have been extremely less expensive to book direct with hotel.

The Hilton was close to CSU where we needed to be for a graduation. Old Town is about 10 minutes away by car. Many stores to visit and it’s charming. The staff at the hotel were great! They were friendly and helpful. There is a cafe, a restaurant and a bar which made it easy if you didn’t want to go outside of the hotel to eat or have a drink. It is very clean and our room was very comfortable.

They were a great hotel for graduation weekend. They had fun decorations and were very helpful.

Quick over night for a wedding. The atmosphere of the hotel was great and the room was super clean and comfortable. We would stay here again, for sure.

Always a great stay in Fort Collins!

The property was very close to campus and all of the restaurants & shops!

Your parking lot is confusing…it has signs that say you should scan and pay for parking. At the front desk there is a sign to scan but when I questioned why I was paying the rate I was paying, and still asked to pay $15/night.

It was a great hotel! Enjoyed it very much!

Upon check in i was informed that i had to pay extra to park. I feel that this is just a way to make a buck and am pretty disappointed. The young lady stated “its our policy” and that was it.

Great

Everyone was so nice and the rooms were really clean. The bed was very comfortable and the bathtubs are enormous. I loved it so much

Good location

Had a nice stay-close to CSU, pretty easy and clean...didn't care much for the parking payment app that is required, and quite pricey but otherwise a good stay.

This hotel is way overpriced for what you are getting. There are more expensive hotels located in the main downtown area of Fort Collins that are better choices. The hotels may be presented as more expensive by Expedia, but in the end, it’s not true. This hotel, nickel and dimes you for everything. You have to pay for the coffee, you pay to park in the parking lot that they own I might add. They charge you $50 per day for a “dog friendly” room. In the end, my trip was significantly more expensive staying here than it would’ve been if I would have stayed in the better hotels in the main area of the downtown. I could’ve looked past that if the college kid working the front desk hadn’t acted like a pretentious ass with the long, drawn out sigh, when asked explain the extra charge. I won’t ever stay there again.

Close to CSU

Great breakfast, super quiet and comfortable bed!!

They made me pay for parking each day and then they put me in a room that was not what the pictures looked like on their website or on hotels.com website when I booked it. Trash cans looked more like decorations than actual trash cans too. I could not even put trash into them. The manager Rami was supposed to contact us and never did.

Great people

convenient for CSU, can be noisy depending which room and what activities are taking place, OK pool but on the cool side