Hilton Garden Inn Florence

2-star hotel Excellent 2671 Hospitality Boulevard, Florence, SC, 29501
Hilton Garden Inn Florence

About Hilton Garden Inn Florence

Located in Florence, Hilton Garden Inn Florence features a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. All rooms are equipped with air conditioning and a flat-screen TV, and some units at the hotel have a safety deposit box. All guest rooms will provide guests with a fridge. Hilton Garden Inn Florence offers 3-star accommodations with an indoor pool. Florence Regional Airport is 6.2 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe
  • EV charging

Reviews

4.3 / 5
Excellent 326 reviews

Guests generally appreciate the cleanliness of the rooms, the comfort of the beds, and the friendliness of the staff. However, there are consistent complaints about outdated facilities, issues with bathroom cleanliness, and dissatisfaction with the breakfast service.

What guests liked
  • Clean and comfortable rooms
  • Friendly and helpful staff
What could be better
  • Outdated facilities and decor
  • Issues with bathroom cleanliness and maintenance
  • Laurie Jun 2026 · via hotels.com
    5/5

    No hot tub like says on website

  • Darrell Jun 2026 · via booking
    5/5

    Clean! No musty odors. Great room! Comfy bed! Polite staff.

  • Yshanda May 2026 · via expedia
    3/5

    The rooms was very clean but they was renovating when we stayed and we had to change rooms because of the noise but front desk staff was very helpful with that

  • Michael May 2026 · via hotels.com
    3/5

    The location is convenient. The parking, shower water pressure, shampoo/lotion and coffee are great. However, the water temperature, cleanliness and hotel in general needs improvement. Looking forward to the upgrades currently underway during our next stay.

  • Ozzie May 2026 · via expedia
    4/5

    🙌😊

  • Kenneth May 2026 · via booking
    5/5

    Exceptional

  • Jamie May 2026 · via hotels.com
    4/5

    Hot tub was filled in.❌ Pool was indoors and warm. ✅ No complimentary breakfast. ❌ This place is more expensive but has less amenities included. ❌ it was a clean and safe location. ✅

  • Corinne May 2026 · via expedia
    5/5

    You!

  • Vladimir May 2026 · via hotels.com
    5/5

    This is a great hotel. We have stayed there 2 times already and will stay again for sure!

  • Vicki May 2026 · via booking
    5/5

    Exceptional

  • Karen May 2026 · via priceline
    1/5

    We did not like the leak in the bathroom. When my husband took a shower, a large amount of water leaked from the wall in the bathroom through the hallway. It took two thousand soak it up. When I told the front desk person she said, oh, we know about that... And I said, well, you shouldn't be renting your room out then.. she was terrible. The rooms were not clean and the bed was not comfortable, but the pillows were okay. I am a Hilton honor member but doubt I will be staying here unless I hear from corporate and get some satisfaction.

  • Karen May 2026 · via booking
    1/5

    Honestly, the lobby was nice. But the cost was far too much. Considering what we found in Harrisburg, Pennsylvania. We did not like the leak in the bathroom. When my husband took a shower, a large amount of water leaked from the wall in the bathroom through the hallway. It took two thousand soak it up. When I told the front desk person she said, oh, we know about that... And I said, well, you shouldn't be renting your room out then.. she was terrible. The rooms were not clean and the bed was not comfortable, but the pillows were okay. I am a Hilton honor member but doubt I will be staying here unless I hear from corporate and get some satisfaction.

  • Adrienne May 2026 · via hotels.com
    4/5

    Breakfast was good. Staff was great

  • Belinda May 2026 · via expedia
    5/5

    The staff were very friendly & helpful. The location was also excellent because it was near shopping & restaurants.

  • Donna May 2026 · via hotels.com
    5/5

    Dinner, room and breakfast were great!

  • Voshie May 2026 · via booking
    5/5

    Exceptional

  • Voshie May 2026 · via booking
    5/5

    Exceptional

  • Covington May 2026 · via booking
    2.5/5

    The area and pool Staff came in my room before my check out time without knocking.

  • Covington May 2026 · via priceline
    2.5/5

    Staff came in my room before my check out time without knocking.

  • Don Apr 2026 · via hotels.com
    5/5

    Great stay..The pool had no water. Probably regular maintenance.

  • Leonardo Apr 2026 · via expedia
    1/5

    The building feels quite outdated-the carpets appear to be from the 1980s and haven't been replaced since. That said, the staff is extremely friendly and truly deserves 5 stars. Unfortunately, the property itself is in need of a major renovation. The hallways have a noticeable moldy smell, which was the most concerning and unpleasant part of my stay.

  • Walker Apr 2026 · via expedia
    5/5

    Excellent stay

  • iris Apr 2026 · via priceline
    2.5/5

    Location of hotel No soap in bathroom, outlet in bathroom did not work, had to go 3 times to front desk to get me key card to work, lobby very nice - rooms were ok. Overpriced

  • Iris Apr 2026 · via booking
    2.5/5

    Location of hotel No soap in bathroom, outlet in bathroom did not work, had to go 3 times to front desk to get me key card to work, lobby very nice - rooms were ok. Overpriced

  • Patricia Apr 2026 · via expedia
    4/5

    Great place for a one night stay

  • Aditya Apr 2026 · via booking
    2/5

    The location was good and convenient. Room was spacious and relatively clean. The night staff accommodated our requests really well. The kitchen staff was rude and we were disappointed. We came to the breakfast buffet (which was included in our booking) about 10 minutes before closing. The waiter told us to take something from the buffet and get seated at the table for order. Buffet was almost empty and we overheard her telling kitchen staff that she is not going to take our order, we were shocked and disappointed. She did not even offer flask of coffee, asked us to get it from the lobby machines. We travelled with 3 kids (2,4,6 yo). We expected to get them fed before our long ride back and we had to stop outside to buy breakfast. One of the other waiters was kind enough to come take our order later when we complained but we were not happy to sit around.

  • Diamones Apr 2026 · via booking
    4.5/5

    Superb

  • Aditya Apr 2026 · via priceline
    2/5

    The kitchen staff was rude and we were disappointed. We came to the breakfast buffet (which was included in our booking) about 10 minutes before closing. The waiter told us to take something from the buffet and get seated at the table for order. Buffet was almost empty and we overheard her telling kitchen staff that she is not going to take our order, we were shocked and disappointed. She did not even offer flask of coffee, asked us to get it from the lobby machines. We travelled with 3 kids (2,4,6 yo). We expected to get them fed before our long ride back and we had to stop outside to buy breakfast. One of the other waiters was kind enough to come take our order later when we complained but we were not happy to sit around.

  • Alison Apr 2026 · via hotels.com
    5/5

    Lovely, non-problematic, nice and quiet last minute overnight stop

  • Susan Apr 2026 · via hotels.com
    5/5

    The staff is amazing at this hotel. They are friendly and helpful. We had take out omelets with fresh spinach , mushrooms and red peppers with potatoes as part of our stay. Fresh and delicious. The breakfast staff made sure I had everything I needed. The room was clean and large. The lobby is bright with plenty of comfortable seating. We were on the 7th floor which was a quiet spot. We have two well behaved dogs who were welcomed here. We will definitely stay here again.

  • Amie Mar 2026 · via hotels.com
    5/5

    This hotel was fantastic! Loved the bed, super comfy & clean. Slept so well. Staff was great!

  • Smith Mar 2026 · via booking
    4.5/5

    We could hear people talking very loud in the outside garden area pass 11:00 pm Great location

  • Smith Mar 2026 · via priceline
    4.5/5

    We could hear people talking very loud in the outside garden area pass 11:00 pm Great location

  • Blaine Mar 2026 · via booking
    2.5/5

    Check in was easy Lightning in the room was minimal needs more lights Morning shower was without hot water

  • Blaine Mar 2026 · via priceline
    2.5/5

    Check in was easy Lightning in the room was minimal needs more lights Morning shower was without hot water

  • Kristen Mar 2026 · via booking
    5/5

    Perfect place for our one-night stop - allowed our dog, had a charger for our car, room was quiet, clean and comfortable. Staff is friendly and attentive, our yogurt bowls for breakfast and free coffee/tea station in the lobby were perfect before we hit the road again.

  • Kristen Mar 2026 · via priceline
    5/5

    Perfect place for our one-night stop - allowed our dog, had a charger for our car, room was quiet, clean and comfortable. Staff is friendly and attentive, our yogurt bowls for breakfast and free coffee/tea station in the lobby were perfect before we hit the road again.

  • Patricia Mar 2026 · via priceline
    2.5/5

    Convenient to I95 Bed linens, bathroom

  • MELISSA Mar 2026 · via priceline
    3.5/5

    Not worth buying. Nothing really.

  • Patricia Mar 2026 · via booking
    2.5/5

    Convenient to I95 Bed linens, bathroom

  • Melissa Mar 2026 · via booking
    3.5/5

    Not worth buying. Nothing really.

  • MICHAEL Mar 2026 · via priceline
    5/5

    I WANT TO MENTION THAT THE KITCHEN STAFF AND ESPECIALY THE LADY COOK, WENT OUT OF HER WAY TO ACOMMADATE ME. SUPER NICE. TILE FLOORS IN THE ROOMS. NO RUGS.

  • Phillip Mar 2026 · via priceline
    5/5

    Breakfast was not included in the price of the hotel stay.

  • edward Mar 2026 · via expedia
    4/5

    Didn't expect to pay $65 for breakfast buffet !

  • Peter Mar 2026 · via priceline
    4/5

    No free breakfast

  • Grazina Mar 2026 · via priceline
    3.5/5

    The elevator would not come when called: the staff was very helpful, they sent up the elevator when called. Then they assigned someone to the 6 th floor who was there when I needed an elevator. I hadn’t thought to ask for a toilet with an adult commode, mine was very low and I am handicapped, so it was difficult because it was a child sized commode! The restaurant was open late, until 10pm, terrific because I arrived late due to very bad road construction traffic. Overall the staff performed their duties, but I wonder why they acted like they didn’t particularly like their job. I would advise welcoming training, interpersonal skills. I should’ve asked for a handicapped room. The sixth floor elevator wasn’t responding to calls. A noisy hotel, kids running up and down the floor. Based on the food I had at the restaurant I chose not to pay for their breakfast. A better deal was found at the next exit on 95, Waffle House. Really good, great friendly service and a bargain!

  • Katherine Mar 2026 · via priceline
    2/5

    First room smelled like cigarettes

  • Waters Mar 2026 · via priceline
    4.5/5

    Great location off of 95. Nothing.

  • mark Mar 2026 · via expedia
    5/5

    Very nice stay. Very clean hotel

  • Tybresha Mar 2026 · via expedia
    4/5

    Everything was fine

  • Roger Mar 2026 · via priceline
    3.5/5

    Breakfast was not free as advertised. No hot tub. Was advertised but no longer visible. Elevator was troublesome. In room refrigerator was not cold. No free breakfast

  • Glynnis Mar 2026 · via hotels.com
    5/5

    Perfect overnight stop for the snowbirders.

  • Violeta Mar 2026 · via hotels.com
    4/5

    clean room

  • Violeta Mar 2026 · via hotels.com
    4/5

    clean room

  • Ann Mar 2026 · via priceline
    4/5

    Very noisy, mold in the bathroom

  • Diane Feb 2026 · via priceline
    5/5

    everyone that worked there was customer service friendly efficient I like the fact that they had a restaurant on premises and the staff was great

  • Mary Feb 2026 · via priceline
    3.5/5

    The mattresses were very hard and the shower water was lukewarm.

  • Gretchen Feb 2026 · via hotels.com
    5/5

    Room was clean

  • Gretchen Feb 2026 · via hotels.com
    5/5

    Room was clean

  • Barbato Feb 2026 · via priceline
    0.5/5

    What is the worst experience I ever had the pool was down green my kids could not use any amenities doors. Rusted staff was unhelpful paid top dollar for no amenities. Want a refund looking to get my lawyer involved for my refund after I paid top dollar with no amenities and they would not cancel or refund me at the location. Please help and refund me my money. I checked out only two hours after I checked in. Pool was green no hot tub no amenities top dollar staff in willing to help bad experience

  • Catherine Feb 2026 · via priceline
    5/5

    Very friendly staff

  • Iris Feb 2026 · via expedia
    5/5

    Clean, and great staff

  • Iris Feb 2026 · via expedia
    5/5

    Clean, and great staff

  • Alice Feb 2026 · via expedia
    5/5

    Three times staying so far.

  • Alice Feb 2026 · via expedia
    5/5

    Three times staying so far.

  • Pamela Feb 2026 · via expedia
    5/5

  • Pamela Feb 2026 · via expedia
    5/5

  • Wayne Feb 2026 · via hotels.com
    5/5

    The room was good. The food and service at the bar/grill was awesome.

  • Wayne Feb 2026 · via hotels.com
    5/5

    The room was good. The food and service at the bar/grill was awesome.

  • amanda Feb 2026 · via hotels.com
    4/5

    Believe for the price, a continental breakfast should be included.

  • amanda Feb 2026 · via hotels.com
    4/5

    Believe for the price, a continental breakfast should be included.

  • Holly Jan 2026 · via expedia
    2/5

    We were first given our room. The toilet bowl did not work. We called down to the front desk and maintenance came. They could not fix it. They put us in another room, but our keys didn’t work changed keys several times and none of them worked they gave me a fail Safe key that did not work so we had no keys. It took us forever to get to room and I had 3 children with me although the maintenance person was very kind nothing worked. They didn’t offer a free breakfast or anything to compensate for the fact that I had to stay up with children past 11 o’clock to get into a room

  • Holly Jan 2026 · via expedia
    2/5

    We were first given our room. The toilet bowl did not work. We called down to the front desk and maintenance came. They could not fix it. They put us in another room, but our keys didn’t work changed keys several times and none of them worked they gave me a fail Safe key that did not work so we had no keys. It took us forever to get to room and I had 3 children with me although the maintenance person was very kind nothing worked. They didn’t offer a free breakfast or anything to compensate for the fact that I had to stay up with children past 11 o’clock to get into a room

  • Ted Jan 2026 · via expedia
    5/5

    Very clean and up to date.

  • Ted Jan 2026 · via expedia
    5/5

    Very clean and up to date.

  • Michelle Jan 2026 · via expedia
    5/5

    The hotel is very pet friendly. Close to stores and restaurants. Clean, friendly, for is great in the restaurant in the hotel as well.

  • Michelle Jan 2026 · via expedia
    5/5

    The hotel is very pet friendly. Close to stores and restaurants. Clean, friendly, for is great in the restaurant in the hotel as well.

  • Alice Jan 2026 · via expedia
    5/5

    Dining room. Waitress Pat was terrific. We always stay here when we travel. Great location.

  • Alice Jan 2026 · via expedia
    5/5

    Dining room. Waitress Pat was terrific. We always stay here when we travel. Great location.

  • Kacynthia Jan 2026 · via expedia
    3/5

    The room needed updating and the staff was very attentive

  • Kacynthia Jan 2026 · via expedia
    3/5

    The room needed updating and the staff was very attentive

  • George Jan 2026 · via expedia
    5/5

    The front desk person was helpful. Excellent customer service! Thank you!

  • George Jan 2026 · via expedia
    5/5

    The front desk person was helpful. Excellent customer service! Thank you!

  • Ireini Jan 2026 · via expedia
    4/5

    Great

  • Ireini Jan 2026 · via expedia
    4/5

    Great

  • Christine Jan 2026 · via hotels.com
    5/5

    Great spot for a quick visit with friends. Clean easy access to food and activities

  • Christine Jan 2026 · via hotels.com
    5/5

    Great spot for a quick visit with friends. Clean easy access to food and activities

  • Kevin Dec 2025 · via expedia
    4/5

    It was available

  • Kevin Dec 2025 · via expedia
    4/5

    It was available

  • Arlene Dec 2025 · via expedia
    5/5

    It was great.

  • Arlene Dec 2025 · via expedia
    5/5

    It was great.

  • John Dec 2025 · via hotels.com
    5/5

    Very pet friendly

  • John Dec 2025 · via hotels.com
    5/5

    Very pet friendly

  • John Dec 2025 · via hotels.com
    5/5

    Very pet friendly

  • John Dec 2025 · via hotels.com
    5/5

    Very pet friendly

  • SERGIO Dec 2025 · via expedia
    4/5

    Comfortable bed.

  • SERGIO Dec 2025 · via expedia
    4/5

    Comfortable bed.

  • William Dec 2025 · via hotels.com
    5/5

    Yes

  • William Dec 2025 · via hotels.com
    5/5

    Yes

  • Danny Nov 2025 · via expedia
    4/5

    clean room, staff

  • Danny Nov 2025 · via expedia
    4/5

    clean room, staff

  • Felecia Nov 2025 · via hotels.com
    4/5

    All of the above

  • Felecia Nov 2025 · via hotels.com
    4/5

    All of the above

  • SHIRLEY Nov 2025 · via expedia
    5/5

    Frst-class operation run. by real ;professionals!

  • SHIRLEY Nov 2025 · via expedia
    5/5

    Frst-class operation run. by real ;professionals!

  • Janie Nov 2025 · via expedia
    4/5

    Restaurants, shopping (the Mall) was right across the street. Stay was very friendly and helpful.

  • Janie Nov 2025 · via expedia
    4/5

    Restaurants, shopping (the Mall) was right across the street. Stay was very friendly and helpful.

  • Vladimir Nov 2025 · via hotels.com
    5/5

    Amazing experience overall. Great place, very clean, friendly staff. The night light in bathroom and a free EV chargers. Very good breakfast.

  • Vladimir Nov 2025 · via hotels.com
    5/5

    Amazing experience overall. Great place, very clean, friendly staff. The night light in bathroom and a free EV chargers. Very good breakfast.

  • John Nov 2025 · via expedia
    5/5

    Ease and quickness of checking in. Reasonable price through Travelocity. Clean room. Honored my request of “no” handicap room and higher floor.

  • John Nov 2025 · via expedia
    5/5

    Ease and quickness of checking in. Reasonable price through Travelocity. Clean room. Honored my request of “no” handicap room and higher floor.

  • Carolyn Nov 2025 · via hotels.com
    5/5

    Property was clean, just needed some updating in a handicapped room. Mattress (2 Queen Room) was worn out needs replacing. Everything else was suitable and comfortable

  • Carolyn Nov 2025 · via hotels.com
    5/5

    Property was clean, just needed some updating in a handicapped room. Mattress (2 Queen Room) was worn out needs replacing. Everything else was suitable and comfortable

  • Brian Nov 2025 · via expedia
    4/5

    the room was okay

  • Brian Nov 2025 · via expedia
    4/5

    the room was okay

  • Jalisha Oct 2025 · via expedia
    5/5

    I love it

  • Jalisha Oct 2025 · via expedia
    5/5

    I love it

  • Bob Oct 2025 · via expedia
    4/5

    Convenient access from I-95, several dining options in close proximity.

  • Bob Oct 2025 · via expedia
    4/5

    Convenient access from I-95, several dining options in close proximity.

  • Samuel Oct 2025 · via expedia
    3/5

    Room is a little bit outdated wallpaper is stained beds are old this room is not up to par

  • Samuel Oct 2025 · via expedia
    3/5

    Room is a little bit outdated wallpaper is stained beds are old this room is not up to par

  • Nanci Sep 2025 · via expedia
    5/5

    Clean rooms, easy access off of 95.

  • Nanci Sep 2025 · via expedia
    5/5

    Clean rooms, easy access off of 95.

  • irina Sep 2025 · via expedia
    4/5

    Everything was alright except the bathroom door which has a habit to close from outside and to open it you have to have a nickel or a dime to unscrew the lock as was suggested by the front desk clerk. :))

  • irina Sep 2025 · via expedia
    4/5

    Everything was alright except the bathroom door which has a habit to close from outside and to open it you have to have a nickel or a dime to unscrew the lock as was suggested by the front desk clerk. :))

  • Christopher Sep 2025 · via expedia
    5/5

    Room little dated.

  • Christopher Sep 2025 · via expedia
    5/5

    Room little dated.

  • David Sep 2025 · via expedia
    3/5

    Nice clean quiet and friendly staff

  • David Sep 2025 · via expedia
    3/5

    Nice clean quiet and friendly staff

  • Brittany Aug 2025 · via expedia
    5/5

    It was fine

  • Brittany Aug 2025 · via expedia
    5/5

    It was fine

  • Megan Aug 2025 · via hotels.com
    5/5

    Quick check in amd friendly staff. Loved that there was a bar and restaurant in the hotel. Very convenient for our one night stay as we were driving home from Florida.

  • Megan Aug 2025 · via hotels.com
    5/5

    Quick check in amd friendly staff. Loved that there was a bar and restaurant in the hotel. Very convenient for our one night stay as we were driving home from Florida.

  • Amy Aug 2025 · via hotels.com
    5/5

    Was not able to get WiFi during my 2 day stay.

  • Amy Aug 2025 · via hotels.com
    5/5

    Was not able to get WiFi during my 2 day stay.

  • Shinako Aug 2025 · via expedia
    5/5

    Good bed

  • Shinako Aug 2025 · via expedia
    5/5

    Good bed

  • Robert Jul 2025 · via expedia
    4/5

    Pool was dirty and ice machine didn’t work

  • Robert Jul 2025 · via expedia
    4/5

    Pool was dirty and ice machine didn’t work

  • Lyle Jul 2025 · via hotels.com
    5/5

    we love this hotel the staff is courteous and friendly, accomodations clean and comfortable

  • Lyle Jul 2025 · via hotels.com
    5/5

    we love this hotel the staff is courteous and friendly, accomodations clean and comfortable

  • Janice Jul 2025 · via hotels.com
    4/5

    Everything was good

  • Janice Jul 2025 · via hotels.com
    4/5

    Everything was good

  • Norma Jul 2025 · via expedia
    4/5

    Short stay

  • Norma Jul 2025 · via expedia
    4/5

    Short stay

  • Kathleen Jul 2025 · via expedia
    5/5

    Was clean and comfortable

  • Kathleen Jul 2025 · via expedia
    5/5

    Was clean and comfortable

  • Anna-Marie Jun 2025 · via expedia
    5/5

    got locked out and took forever to get a back up key, systems were down. coffee pot didn't work in room staff friendly and super accommodating!

  • Anna-Marie Jun 2025 · via expedia
    5/5

    got locked out and took forever to get a back up key, systems were down. coffee pot didn't work in room staff friendly and super accommodating!

  • Lorraine Jun 2025 · via expedia
    3/5

    bathroom walls weren't particularly clean. shampoo was empty. fridge wasnt plugged in. i particularly needed fridge as i have insulin i wanted to store in there. it was too late to plug it in by thse time i realised.

  • Lorraine Jun 2025 · via expedia
    3/5

    bathroom walls weren't particularly clean. shampoo was empty. fridge wasnt plugged in. i particularly needed fridge as i have insulin i wanted to store in there. it was too late to plug it in by thse time i realised.

  • Sharon Jun 2025 · via expedia
    5/5

    Great location

  • Sharon Jun 2025 · via expedia
    5/5

    Great location

  • Frederic Jun 2025 · via expedia
    5/5

    Food was great. Amazing.

  • Frederic Jun 2025 · via expedia
    5/5

    Food was great. Amazing.

  • William Jun 2025 · via expedia
    2/5

    The property looks good the bed mattress is very bad fat it doesn't sleeps well.

  • William Jun 2025 · via expedia
    2/5

    The property looks good the bed mattress is very bad fat it doesn't sleeps well.

  • Ronnie Jun 2025 · via hotels.com
    4/5

    Great Hotel. Just older than the ones in the area.

  • Ronnie Jun 2025 · via hotels.com
    4/5

    Great Hotel. Just older than the ones in the area.

  • Yvette May 2025 · via expedia
    5/5

    the beds are awesome

  • Yvette May 2025 · via expedia
    5/5

    the beds are awesome

  • Fabio May 2025 · via expedia
    4/5

    Good solid quality Hotel.

  • Fabio May 2025 · via expedia
    4/5

    Good solid quality Hotel.

  • whitley May 2025 · via hotels.com
    3/5

    Fridge didn't get cold, TV took forever to turn on and AC unit was very loud.

  • whitley May 2025 · via hotels.com
    3/5

    Fridge didn't get cold, TV took forever to turn on and AC unit was very loud.

  • Susan May 2025 · via hotels.com
    3/5

    The walk-in shower floor was so slippery when wet i didnt use it. It is definetly not handicapped useable. It could make you handicapped really fast. Shower head did not adjust to stay upright. Ceiling light in bath did not work. Elevator was way out of inspection. The restaurant crew/employees were absolutely fantastic! They should be applauded for sure.

  • Susan May 2025 · via hotels.com
    3/5

    The walk-in shower floor was so slippery when wet i didnt use it. It is definetly not handicapped useable. It could make you handicapped really fast. Shower head did not adjust to stay upright. Ceiling light in bath did not work. Elevator was way out of inspection. The restaurant crew/employees were absolutely fantastic! They should be applauded for sure.

  • Denise Apr 2025 · via hotels.com
    4/5

    Hilton Garden Inn was a confortable stay. We stayed over night on a trip home from visiting family in Florida. The room was spacious and comfortable. In addition, the fitness center was adequate for a morning work out. It had come to our attention the hotel is being renovated, so I would like to suggest add a door to the one bedroom suite so it can be utilized better.

  • Denise Apr 2025 · via hotels.com
    4/5

    Hilton Garden Inn was a confortable stay. We stayed over night on a trip home from visiting family in Florida. The room was spacious and comfortable. In addition, the fitness center was adequate for a morning work out. It had come to our attention the hotel is being renovated, so I would like to suggest add a door to the one bedroom suite so it can be utilized better.

  • Mary Apr 2025 · via expedia
    5/5

    Breakfast was super and staff extremely friendly and helpful

  • Mary Apr 2025 · via expedia
    5/5

    Breakfast was super and staff extremely friendly and helpful

  • valentino Apr 2025 · via expedia
    4/5

    The electric car loading docks do not work for people that have a Canadian phone. Not able to download the US app.

  • valentino Apr 2025 · via expedia
    4/5

    The electric car loading docks do not work for people that have a Canadian phone. Not able to download the US app.

  • Anna Apr 2025 · via expedia
    4/5

    Comfortable accommodations and convenient location.

  • Anna Apr 2025 · via expedia
    4/5

    Comfortable accommodations and convenient location.

  • Elizabeth Apr 2025 · via hotels.com
    5/5

    We frequently travel back and forth from New England to Florida and Florence is where we often end up stopping. We have stayed many different places there but this was the best for us. The service was incredible. The room had everything you could want and the bathroom had a night light. The hotel has charging stations and we have a plugin. So this gave us 40 miles without using gas.

  • Elizabeth Apr 2025 · via hotels.com
    5/5

    We frequently travel back and forth from New England to Florida and Florence is where we often end up stopping. We have stayed many different places there but this was the best for us. The service was incredible. The room had everything you could want and the bathroom had a night light. The hotel has charging stations and we have a plugin. So this gave us 40 miles without using gas.

  • mike Apr 2025 · via expedia
    2/5

    Was told they would have a room but I went through 3rd party so I had to wait for just that room and said they wouldn’t recommend using 3rd party so you could be treated just like everyone that checked in while we sat like street people till ours was ready 😡 Then didn’t even get the room choice I chose DISCUSTING!!!

  • mike Apr 2025 · via expedia
    2/5

    Was told they would have a room but I went through 3rd party so I had to wait for just that room and said they wouldn’t recommend using 3rd party so you could be treated just like everyone that checked in while we sat like street people till ours was ready 😡 Then didn’t even get the room choice I chose DISCUSTING!!!

  • Deborah Apr 2025 · via hotels.com
    5/5

    It was perfect for a quick overnight where we could get dinner and drinks on the premises. For a hotel restaurant it offered a good variety of food. Full Service was at your table and prompt. The staff friendly and helpful. Just an overall good experience.

  • Deborah Apr 2025 · via hotels.com
    5/5

    It was perfect for a quick overnight where we could get dinner and drinks on the premises. For a hotel restaurant it offered a good variety of food. Full Service was at your table and prompt. The staff friendly and helpful. Just an overall good experience.

  • Heather Mar 2025 · via hotels.com
    4/5

    Stopped for the night after a long day on the road. Check in was efficient but not overly friendly - obviously very busy. Room was typical hotel king room and bed was super comfortable. Shower had phenomenal pressure with plenty of hot water but the shower shampoo did not have a working pump. The neighbors alarm went off at 6:00 am (we were already awake) and continued for a time so we turned on our TV to drown out the sound. We were back on the road very early the next morning. Overall, a good place to stop close to the interstate with lots of gas and food options nearby.

  • Heather Mar 2025 · via hotels.com
    4/5

    Stopped for the night after a long day on the road. Check in was efficient but not overly friendly - obviously very busy. Room was typical hotel king room and bed was super comfortable. Shower had phenomenal pressure with plenty of hot water but the shower shampoo did not have a working pump. The neighbors alarm went off at 6:00 am (we were already awake) and continued for a time so we turned on our TV to drown out the sound. We were back on the road very early the next morning. Overall, a good place to stop close to the interstate with lots of gas and food options nearby.

  • Muriel Mar 2025 · via expedia
    3/5

    For the price no breakfast included. Asked for receipt and received no figures on statement. Not updated

  • Muriel Mar 2025 · via expedia
    3/5

    For the price no breakfast included. Asked for receipt and received no figures on statement. Not updated

  • Joann Mar 2025 · via hotels.com
    3/5

    The room had a strong urine smell as soon as i opened the door. Once i turned on the light there was a Ozone machine in the middle of the floor. The person at the front desk ask me who put it there? Lmao!

  • Joann Mar 2025 · via hotels.com
    3/5

    The room had a strong urine smell as soon as i opened the door. Once i turned on the light there was a Ozone machine in the middle of the floor. The person at the front desk ask me who put it there? Lmao!

  • Donald Mar 2025 · via expedia
    5/5

    Front desk person was friendly and helpful.

  • Donald Mar 2025 · via expedia
    5/5

    Front desk person was friendly and helpful.

  • JoAnne Mar 2025 · via expedia
    3/5

    Outside of the property was neat and well cared for. There was plenty of parking on the premises. The inside of the property was dated and some of the areas needed repair like the ceiling in the dining area. Staff was helpful and pleasant. The room was clean but again, it needed updating. For the price $169.00/night, this was a good night’s stay. The area had plenty of restaurants and shopping.

  • JoAnne Mar 2025 · via expedia
    3/5

    Outside of the property was neat and well cared for. There was plenty of parking on the premises. The inside of the property was dated and some of the areas needed repair like the ceiling in the dining area. Staff was helpful and pleasant. The room was clean but again, it needed updating. For the price $169.00/night, this was a good night’s stay. The area had plenty of restaurants and shopping.

  • Dan Mar 2025 · via expedia
    1/5

    Rude staff, some items did not work in the room & they gave us a fifth floor room we were traveling with our dog

  • Dan Mar 2025 · via expedia
    1/5

    Rude staff, some items did not work in the room & they gave us a fifth floor room we were traveling with our dog

  • Joseph Mar 2025 · via expedia
    3/5

    HVAC is an old and not silent, but working as fine as it could.

  • Joseph Mar 2025 · via expedia
    3/5

    HVAC is an old and not silent, but working as fine as it could.

  • Verified Mar 2025 · via hotels.com
    5/5

    Staff make the difference here. Everyone works to ensure the comfort of guests.

  • Verified Mar 2025 · via hotels.com
    5/5

    Staff make the difference here. Everyone works to ensure the comfort of guests.

  • Kathy Feb 2025 · via expedia
    3/5

    I signed up and paid for breakfast but there was nothing in the buffet. Eggs were dried to the pan and no meat. The potatoes were all I got out of the buffet. My waitress was wonderful though and tried hard to take care of me. When I asked the manager if there was more food she shrugged her shoulders and walked away. Not at all what one would expect for a Hilton property.

  • Kathy Feb 2025 · via expedia
    3/5

    I signed up and paid for breakfast but there was nothing in the buffet. Eggs were dried to the pan and no meat. The potatoes were all I got out of the buffet. My waitress was wonderful though and tried hard to take care of me. When I asked the manager if there was more food she shrugged her shoulders and walked away. Not at all what one would expect for a Hilton property.

  • Tyler Feb 2025 · via expedia
    5/5

    The lobby was clean and the room were clean and smell amazing.there is so many restaurants near by and the hotel has a bar and a market. It has breakfast

  • Tyler Feb 2025 · via expedia
    5/5

    The lobby was clean and the room were clean and smell amazing.there is so many restaurants near by and the hotel has a bar and a market. It has breakfast

  • Lashena Feb 2025 · via expedia
    1/5

    Roaches really bad

  • Lashena Feb 2025 · via expedia
    1/5

    Roaches really bad

  • Melanie Feb 2025 · via hotels.com
    5/5

    Very comfortable and clean room. Great location,

  • Melanie Feb 2025 · via hotels.com
    5/5

    Very comfortable and clean room. Great location,

  • Paige Feb 2025 · via expedia
    5/5

    Wonderful hotel even down to the wonderful fresh fragrance upon entering the lobby.

  • Paige Feb 2025 · via expedia
    5/5

    Wonderful hotel even down to the wonderful fresh fragrance upon entering the lobby.

  • Gregory Feb 2025 · via expedia
    1/5

    I arrived at the front desk and the night agent was on the phone with his girlfriend. He kept talking to her while checking me in. As an Honors Member I am entitled to cold bottled water (2 bottles) and none were offered. Elevator was dirty like a NYC street. On Sunday morning at 6 AM, a bedside alarm clock went on, obviously set by a prior guest. Carpets were not clean and on Sunday morning I found out that breakfast is not free and they wanted to charge me $18.00. I will never stay at a Hilton Garden Inn again. Prior experiences in others were similar. And I travel.extensively. stay away.

  • Gregory Feb 2025 · via expedia
    1/5

    I arrived at the front desk and the night agent was on the phone with his girlfriend. He kept talking to her while checking me in. As an Honors Member I am entitled to cold bottled water (2 bottles) and none were offered. Elevator was dirty like a NYC street. On Sunday morning at 6 AM, a bedside alarm clock went on, obviously set by a prior guest. Carpets were not clean and on Sunday morning I found out that breakfast is not free and they wanted to charge me $18.00. I will never stay at a Hilton Garden Inn again. Prior experiences in others were similar. And I travel.extensively. stay away.

  • Heida Feb 2025 · via expedia
    3/5

    on checking out 5/30 am no luggage cart available or help from the front counter " only one working " he told us

  • Heida Feb 2025 · via expedia
    3/5

    on checking out 5/30 am no luggage cart available or help from the front counter " only one working " he told us

  • Pedro Feb 2025 · via expedia
    5/5

    Conveniently located near restaurants and the highway.

  • Pedro Feb 2025 · via expedia
    5/5

    Conveniently located near restaurants and the highway.

  • Margie Jan 2025 · via hotels.com
    5/5

    Everything was perfect.

  • Margie Jan 2025 · via hotels.com
    5/5

    Everything was perfect.

  • Richard Jan 2025 · via expedia
    5/5

    Good location to stop on your trip to wherever. Swimming pool is very small.

  • Richard Jan 2025 · via expedia
    5/5

    Good location to stop on your trip to wherever. Swimming pool is very small.

  • Janese Dec 2024 · via hotels.com
    2/5

    The floors to the lobby and to the elevator were so dirty. Inside the elevator it was either water from the pool or dog pee. Either way it was not pleasant to have to continuously step around. The staff at this hotel should really try to do better house keeping of the common area during the day with this much traffic. As for the rooms, shower had only luke warm water, towels and bed pillows were well worn, bedroom and hallway carpets need deep cleaning. For this price point and a Hilton brand, we were expecting better quality. In the dinner room, tables are not cleaned very well. The 3 different tables we sat at (various times ) all felt sticky and gummy. Not a pleasant eating experience.

  • Janese Dec 2024 · via hotels.com
    2/5

    The floors to the lobby and to the elevator were so dirty. Inside the elevator it was either water from the pool or dog pee. Either way it was not pleasant to have to continuously step around. The staff at this hotel should really try to do better house keeping of the common area during the day with this much traffic. As for the rooms, shower had only luke warm water, towels and bed pillows were well worn, bedroom and hallway carpets need deep cleaning. For this price point and a Hilton brand, we were expecting better quality. In the dinner room, tables are not cleaned very well. The 3 different tables we sat at (various times ) all felt sticky and gummy. Not a pleasant eating experience.

  • John Dec 2024 · via expedia
    4/5

    Property good. Had to pay more than expected/advertised byExpedia for dog

  • John Dec 2024 · via expedia
    4/5

    Property good. Had to pay more than expected/advertised byExpedia for dog

  • Dan Dec 2024 · via expedia
    3/5

    smelly sheets.

  • Dan Dec 2024 · via expedia
    3/5

    smelly sheets.

  • Rachel Dec 2024 · via expedia
    5/5

    Anne was a sweetheart during our morning breakfast!

  • Rachel Dec 2024 · via expedia
    5/5

    Anne was a sweetheart during our morning breakfast!

  • Daphne Dec 2024 · via expedia
    5/5

    Fantastic customer service.

  • Daphne Dec 2024 · via expedia
    5/5

    Fantastic customer service.

  • Cynthia Dec 2024 · via expedia
    5/5

    EV chargers are only level one. Had to go find better ones.

  • Cynthia Dec 2024 · via expedia
    5/5

    EV chargers are only level one. Had to go find better ones.

  • Nicholas Nov 2024 · via expedia
    5/5

    Cean and quick

  • Russ Nov 2024 · via expedia
    3/5

    Luckily staying alone and had plenty of towels etc/.

  • Barbara Nov 2024 · via expedia
    3/5

    My room was Very dusty and dirty. I run it the hot tub room and the hot tub didn’t work. I was not pleased that it said room room service breakfast but they didn’t do it.

  • TERRY Nov 2024 · via expedia
    5/5

    Awesome place to stay when in the Area.

  • Krusaundra Nov 2024 · via expedia
    4/5

    Noisy on the first night

  • Brandy Oct 2024 · via expedia
    4/5

    Property met our needs. Good area with lots of surrounding restaurants and shopping. I wish it was updated more for a Hilton. Room service and restaurant was very good and reasonably priced.

  • Mark Oct 2024 · via expedia
    5/5

    Staff was on it

  • Lisa and Oct 2024 · via expedia
    4/5

    Good location clean room and spacious

  • Gabriel Oct 2024 · via expedia
    4/5

    TV didn't work properly. Breakfast is not free.

  • Susan Oct 2024 · via expedia
    4/5

    Slow check in with computer issue

  • Verified Oct 2024 · via hotels.com
    5/5

    The hotel was very clean and everyone working there was friendly and helpful. The lobby was cheerful and they have options for casual dinner and drinks in the evening and breakfast.

  • Danu Oct 2024 · via expedia
    1/5

    I arrived with my reservation already paid and they had no room available

  • Krista Sep 2024 · via expedia
    3/5

    Sheets had not been changed.

  • Verified Sep 2024 · via hotels.com
    4/5

    The stay was fine. Check in was easy and the bed was comfortable. Room didnt smell that great but overall ok stay for one night

  • Octavio Sep 2024 · via expedia
    5/5

    Thank you for the team work and clean rooms. Friendly staff add a plus

  • Susan Sep 2024 · via expedia
    5/5

    Overall, the staff was great. Dinner Monday night, though was way too slow. Cook's really didn't seem to care.

  • John Sep 2024 · via expedia
    5/5

    Nice

  • Chermaine Sep 2024 · via expedia
    5/5

    Very cool

  • Sharon Sep 2024 · via expedia
    4/5

    Very nice hotel, what you expect from a Hilton Garden Inn, just very expensive because of race weekend. Over $340.00 for one night is a lot.

  • Gregory Aug 2024 · via expedia
    5/5

    THEY INCLUDED GRITS ON THE BUFFET. I LOVE SOUTHERN CUISINE.

  • Leo Aug 2024 · via expedia
    2/5

    A little bit dirtier than I like to tolerate. I would not recommend staying their with small children.

  • Desmond Aug 2024 · via expedia
    5/5

    Staff friendly. Nice size room. Breakfast options in lobby

  • John Aug 2024 · via expedia
    1/5

    Bad.

  • Melissa Aug 2024 · via expedia
    3/5

    TV didn’t work properly

  • Marynell Aug 2024 · via expedia
    4/5

    The bed was hard and very uncomfortable. Did not get any sleep while I was there. Very unsatisfied. Other then the bed the place was clean and staff very friendly and helpful.

  • yvette Jul 2024 · via expedia
    5/5

    Always a pleasure at a Hilton.

  • Jametta Jul 2024 · via hotels.com
    3/5

    My door key went dead and maintenance had to come n open the door. We could not switch rooms due to none available. I’m just glad it was the last night. The staff was nice.

  • moneta Jul 2024 · via expedia
    5/5

    Nice stay overall

  • Melton Jul 2024 · via expedia
    4/5

    The bed was noisy and to from for me.

  • John Jul 2024 · via expedia
    3/5

  • Hector Jul 2024 · via expedia
    5/5

    The staff is friendly

  • Arthur Jul 2024 · via expedia
    4/5

    A nice stay, other guests outside of the property with open containers.

  • Ivonne Jun 2024 · via expedia
    3/5

    Staff were very nice and helpful. 😀 Breakfast isn’t included you have to pay separately. Around the hotel has restaurants and stores.

  • Ercelle Jun 2024 · via expedia
    5/5

    Lovely hotel, lobby and outdoor seating area.

  • Linda Jun 2024 · via expedia
    5/5

    Hotel is extremely nice just a little outdated because it is an older property. Indoor pool isn't deep either. Breakfast buffet but it is not free.

  • laura Jun 2024 · via hotels.com
    4/5

    The only thing I was upset about was I thought there was a free breakfast buffet but I was told it was $14.95 !! I would recommend this hotel, everything else outweigh the breakfast

  • Gilles Jun 2024 · via hotels.com
    4/5

    Pool And spa need to be cleaned

  • David Jun 2024 · via expedia
    4/5

    Very clean comfortable king size bed elevator was very slow

  • Angel Jun 2024 · via expedia
    1/5

    Booked through expedia with breakfast included. Arrive at breakfast buffet in the morning, had two plates served with food only to be told my stay didn’t include breakfast. Showed girl at front desk my itinerary, an email from Hilton listing “breakfast buffet” under my included amenities but was told to call Expedia. Called Expedia and confirmed with them I had breakfast included. Front desk still wouldn’t honor it. Two full plates of food thrown out and gone to waste because the girl at the front wanted to be rude and difficult. Her name was Nikki. Terrible experience and false advertising.

  • Mark Jun 2024 · via expedia
    5/5

    Feels like home

Frequently asked questions about Hilton Garden Inn Florence

Does Hilton Garden Inn Florence have free Wi-Fi?
Yes, Hilton Garden Inn Florence offers free Wi-Fi for all guests.
Does Hilton Garden Inn Florence offer parking?
Yes, Hilton Garden Inn Florence offers free parking on-site.
Does Hilton Garden Inn Florence have meeting spaces, conference centers, or conference rooms?
Yes. Hilton Garden Inn Florence features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings.
Does Hilton Garden Inn Florence have a fitness center?
Yes, Hilton Garden Inn Florence features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Hilton Garden Inn Florence located, and how walkable is the area?
Hilton Garden Inn Florence is located at 2671 Hospitality Boulevard, Florence, SC 29501. With a Walk Score of 36, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available