Best Western Inn
About Best Western Inn
Best Western Inn Florence is offering accommodations in Florence. This 3-star hotel features free WiFi and a seasonal outdoor swimming pool. All guest rooms at the hotel feature air conditioning and a desk. Best Western Inn Florence offers a buffet or continental breakfast. Free private parking and a business center are available, as well as a 24-hour front desk. Florence Regional Airport is 5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The Best Western Inn in Florence has received mixed reviews. Guests generally appreciate the cleanliness of the rooms, the comfortable beds, and the friendly staff. However, there are consistent complaints about the old and outdated facilities, the small bathrooms, and the lack of cleanliness in some areas.
- Clean rooms
- Comfortable beds
- Old and outdated facilities
- Small bathrooms
- 2/5
Bed was clean. Lights in room didn't work...
- 5/5
Room was clean.
- 4/5
Carpet
- 3.5/5
Convinent to 95 Not much
- 4/5
C above
- 3/5
The paint. Outdated
- 2/5
Good Could have been more, like more fruit besides apples.
- 4.5/5
Nice and clean
- 3/5
Staff was friendly. Rooms are pet friendly and relatively clean. Great water pressure In shower. Really great breakfast included.
- 4/5
Stayed overnight while passing through. Convenient to I95. Breakfast area was small so seating was limited, but breakfast was good.
- 3.5/5
I liked how convenient it was to have our dog there Plain cereal not sugared, or whole grain bread instead of white. The bathroom needed upgrading. An extra pillow would have been nice.
- 4/5
Convenient location to I95 and restaurants. Comfortable and reasonably priced
- 2/5
Not very nice here. Disappointed.
- 1/5
Big hole and chipping paint on the wall, blood and looks like mucus on the wall. Someone keep trying to open the door ( adjoining door)
- 4/5
Convenient to the highway for a quick stop, lots of food choices near by, clean room. Our tv was in Spanish- like all the menus for the tv. And certain channels were narrated about the movie/show. This limited the choices greatly for viewing.
- 5/5
safe and comfortable
- 4.5/5
Conveniently located next to I-95. It was quiet, fair price. The carpet looked like it could do with a replace and bathroom needed updated but otherwise was clean and presentable.
- 5/5
For a roadside hotel it felt clean and pleasant.
- 5/5
Best
- 0.5/5
Not one thing Room was filthy, staff was rude. Shower didn’t get hot. Ac wasn’t cold
- 5/5
Rooms were exterior which wasn't obvious from the booking pictures.
- 2/5
Room needed updating
- 2.5/5
The breakfast was ok
- 5/5
Clean, not noisey. Very comfortable
- 4/5
It was a lovely quick overnight stay. The room was comfortable.
- 5/5
Friendly staff and clean
- 4/5
For the price, the room was a good deal. The woman that checked us in was super friendly and helpful. Somehow we managed to accidentally lock the bathroom door from the outside, locking ourselves out of the bathroom. We called the desk and she came with a key and helped us get the bathroom door open. Very helpful and nice person. It is right off of Interstate 95, but far enough away that you didn't hear the freeway sounds. It also was an easy walk to several restaurants both sit down (Ruby Tuesday's and Cracker Barrel) and also fast food places. There were also several gas stations nearby. The only thing we didn't like was a kind of funny smell in the room, maybe from cleaning chemicals. Other than that everything was great and we would recommend this place for sure.
- 2.5/5
Felt it was a bit dark and dated. Carpeting looked well used. Overall needed a facelift.
- 4.5/5
The outside doors.
- 3/5
N/A in both areas
- 4/5
NA
- 4/5
Very friendly staff. The room was very spacious.
- 5/5
Room spotless, clean rooms, awesome staff, and quietness
- 4/5
Nice room for overnight!
- 0.5/5
Nothing Very disappointed, hotel bathroom toilet was leaking Carpet was very filthy
- 5/5
Clean well maintained Friendly Staff
- 5/5
It was a pleasure. Everything was great.
- 5/5
All of the above
- 5/5
Yes
- 5/5
Clean room
- 4/5
Desk clerk, Rock, went above and beyond to ensure our safety and comfort. A true gentleman.
- 5/5
Clean room, friendly staff, easy local. Great for dogs.
- 5/5
The best!
- 4/5
Staff was courteous and helpful. Location was safe, clean, facilities maintained.
- 5/5
Staff ff was great. Room clean and comfortable
- 5/5
Front desk staff was great and very friendly! Made for a smooth check-in!
- 4/5
Nice friendly staff. Able to park my car where I can see from my room.
- 4/5
It was a decent room and the breakfast was good
- 5/5
Easy check in. Room already assigned.
- 3/5
This definitely isn’t an updated hotel room but that didn’t matter to us for a safe place to stay for a night.
- 4/5
Clean rooms. Great staff. Very friendly and helpful.
- 5/5
Good clean room and staff
- 5/5
very clean and quiet
- 5/5
Clean room. Easy check in
- 5/5
Breakfast had a good selection, staff was friendly and helpful. Parking was convenient over all nice comfortable stay.
- 5/5
Clean room, good breakfast and front desk staff
- 4/5
It was a little hard to find my room. The toilet regulator needed to be replaced (I just turned off the intake valve to silence the noise). All else was very nice.
- 4/5
Clean room.
- 5/5
Check-in was excellent. I believe Bonnie is who helped me. She was friendly, welcoming and professional.
- 4/5
The room was clean, bed was comfortable, staff were pleasant, parking and breakfast were ok.
- 5/5
We had everything we needed, including friendly staff, clean room, comfy bed, great breakfast, and close parking! We’d stay there again!
- 4/5
The room and bathroom are big enough. Breakfast is similar to other 2-star hotels.
- 4/5
Placed in a secondary building next to an alley and across from what appeared to be a transient hotel. Room was clean but dated
- 3/5
Mediocre
- 1/5
Staff was friendly but rooms smelled horrible, mattress on the pull out couch looked like someone bled to death on it. Lots of very sketchy people wandering around asking for money, did not feel comfortable leaving my vehicle there. Would not recommend at all. Ended up staying down the road at a Comfort Suites, which was very nice.
- 5/5
Allowed early check in. Good advice on restaurant
- 5/5
Spotless room and courteous staff
- 5/5
Breakfast was great and overall stay was great
- 4/5
Courteous and polite Staff
- 4/5
Room was an old smoking room. Strong smell. Not very pleasant.
- 4/5
The room was clean and the bed was comfortable. The room could use a refresh with some new carpet, toilet, etc. We felt safe at this hotel compared to others we’ve stayed at in the Florence area. The morning staff person at check out was pleasant. Check in staff person was all business. Breakfast was adequate with a few hot options as well as cereals, bagels, mini muffins and yogurt. We appreciate the hotel being pet friendly. We would stay here again on our way back from Florida.
- 4/5
Room was clean and comfortable. It was nice we could park right outside our door. Beds were comfortable. Room was quiet. only issue was that whoever used the microwave in our room previously cooked something nasty. It smelled like very bad, rancid cheese. We even cleaned it out but nothing helped. So it was useless to us. The breakfast was very good. Eggs, sausage, waffles etc. Plenty of food and everything was hot that was supposed to be hot. Good choices. Staff was very friendly. We only stayed one night on our way back to FL from NY.
- 5/5
Room was clean. Staff was friendly
- 5/5
For an I95 travel motel this is just right. Rooms are clean and well kept. Breakfast is decent. Area seems safe and is just a minute from I95. Pet friendly. And there is a Ruby Tuesday’s right next door. Stayed here half a dozen times and will stay again.
- 5/5
The room was clead and up to date. The staff was friendly and accommodating.
- 5/5
I thought it was excellent. I thought the price was terrific. The bed was comfortable. The room was extremely clean the bathroom. I thought the front end staff was expedient. I wish I could’ve stayed longer actually and I was only just stopping in for a place to stay I absolutely would recommend Best Western and I’m not a paid spokesperson lol
- 3/5
Everything was nice as far as the property itself. However, when booking there was absolutely no warning or indication of any sorts, letting you know that there is a $300.00 hold put on your debit/credit card. Supposedly, according to the overly exuberant (sarcasm) desk clerk, it's only $300.00 for SC residents. That would have been VERY valuable information beforehand. Shameful that when your home is in repair and you need a simple overnight stay locally you're thanked with $300.00 being held for 72 hours! Thanks for making life easier!
- 5/5
Clean room , Small bathroom
- 5/5
Clean
- 5/5
EZ parking. Clean room. Quiet.
- 4/5
In good location. Clean & safe
- 5/5
Great stay reasonable close to Cracker Barrel
- 5/5
Nice staff, clean rooms, easy access.
- 4/5
Our room was very nice!! A little out dated but the bed was super comfy!!
- 5/5
Clean Room, staff are very nice
- 5/5
Clean room and friendly staff
- 4/5
The property is in walksble distance of dining options.
- 4/5
Only the air conditioner unit when you sleep in the bed air come to you
- 5/5
Easy on and off interstate, staff excellent
- 2/5
Heavy drug activity in the area. No fault of the hotel. Front desk staff was smoking right outside the entrance and seemed bothered when we asked for towels because the room wasn't fully stocked.
- 5/5
Convenient location for a quick stop.
- 5/5
Was a very nice and comfortable stay. Facilities was nicely updated and clean.. Had full breakfast which was very nice. Staff were nice and helpful with any questions.
- 5/5
The property is very clean. The employees are awesome. Very kind and helpful.
- 5/5
It's was nice. The area looked a little unsafe
- 5/5
Great place! Very clean and spacious!
- 3/5
Noisy, people hanging outside cooking off there truck at 1 in the morning
- 5/5
Easy to get to off highway....train tracks right outside. Latenight passby of train
- 5/5
It was a really nice room, clean and the staff was friendly. The pool could have used a tidy up but we swam in it.
- 5/5
Very nice room. Great overnight stop.
- 5/5
The employees
- 5/5
While it may not look as exciting as other properties, the hotel was easy off/easy on for the highway. There are plenty of food options within walking distance and gas nearby as well. The room was quiet and safe.
- 4/5
The carpet needs to be cleaned or replaced.
- 5/5
It was just a quick overnight trip but it was a nice experience. Rock was super nice and helped me with a future booking.
- 5/5
Convenient location for a road trip down 95. Room was clean, comfortable, and quiet.
- 5/5
Clean, friendly staff, nice pool area
- 4/5
We were driving to Virginia and this hotel was situated conveniently off I-95 and mid-point to our destination. It properly provided a resting point; centralized with several gas stations and restaurants around to select from. The beds were comfortable, plenty of parking space and a decent morning breakfast on-site.
- 4/5
Hotel definitely served its purpose and was convenient to everything and everywhere. However, the Incidental charge ($300.00) for in-state folks checking in was absolutely outrageous, while the out-of-state rate was only $30.00.
- 5/5
Excellent stay. Friendly staff.
- 5/5
Very convenient from 95 and many dining options.
- 5/5
Great hotel and easy to access from the highway.
- 4/5
Hotel was very good given it's location. Value for the dollar. Super convenient to I-95. Ruby Tuesday next door
- 4/5
Hotel was very good given it's location. Value for the dollar. Super convenient to I-95. Ruby Tuesday next door
- 5/5
Good location, right off 95. Food restaurants was close.
- 4/5
Pool was not operational
- 2/5
The hotel was shabby. I ha
- 4/5
Nice clean property close to the interstate.
- 5/5
Options
- 4/5
The room was clean and good for one night after a nascar race. The hotel is definitely old and the room and even water smelled kind of musky. The staff were kind and overall the hotel was clean, I would stay there again.
- 3/5
Beds were somewhat comfortable. Pillows sucked. Expectations were low to begin with and they were confirmed. Stayed one night on our drive back home. Wouldn’t stay longer.
- 5/5
Definitely would come back
- 3/5
Convenient
- 4/5
Location was great, right off Hwy 95. The building and furnishings were very dated but it was clean. The staff was very kind and helpful.
- 4/5
Everything good
- 3/5
Bare bones. Old and dinghy. Property is poorly lite for a corporate name. Glad my husband was with me. One night layover for NJ to FL trip. Room smelled like chemicals. Couldn’t wait to leave.
- 5/5
Clean room and friendly staff.
- 5/5
It was clean and easy to get too-also the price was right.
- 1/5
Person at the desk was very unpleasant. Not helpful and ignored us when we asked for help. 4 senior citizens of whom one was handicapped. One room was up an outdoor flight of stairs. Very difficult for 2 seniors. Will not stay at another Best Western
- 3/5
Hotel smelled like drugs the second night , train nose was horrible Water stains on the ceiling drinks machine out of order 300 deposit on top of stay price !
- 4/5
Good place to stay
- 3/5
Convient
- 5/5
Also needed to park by our room and there was no problem.
- 3/5
Having a hold put on our card when fully paid! Light on a post outside our room facing in to the window!
- 4/5
This place is just ok nothing special.
- 1/5
Room smelled strongly of urine.shower had very little pressure. Curtains falling apart.Did have a very nice tv.
- 4/5
Employee at check in was not professional or pleasant
- 2/5
This is a Motor Lodge/Motel with room doors outside in parking lot. The photos or description did not clarify this. The outside area at entrances was very dirty. The rooms ( we asked to be moved from first room) smelled like deodorant spray to cover smoke smell.
- 4/5
Ok, but felt unsafe
- 5/5
We were traveling from Florida and were very tired. The hotel room was clean and it was very quiet. We got a good night’s sleep and drove the rest of the way home the next day. Breakfast was good too!
- 5/5
Easy check in
- 3/5
It’s an old hotel with some attempts at updating.
- 4/5
The stay was fine. The checkin was disappointing, but no fault to Best Western apparently. I booked through Hotel.com and requested a first floor room because my mom uses a walker. When I arrived the checkin person said there were no first floor rooms available. I was quite surprised. I had to try and get her to walk up the steps. There of course are no refunds as I would have never stayed here due to no first floor or elevators. There is some disconnect somewhere when the motel/third party apps don’t accommodate handicap people.
- 3/5
El baño es muy pequeño. TV viejos y almohadas viejas
- 3/5
It was very loud. The room smelled like stale cigarettes. The bed was comfortable.
- 4/5
Breakfast was free and good.
- 2/5
Room dirty
- 5/5
Comfy bed and pillows Clean and newer bathrooms
- 4/5
Just about everything was very good. Convenient location, pet-friendly, reasonable rates. One staff member was not promptly available/helpful on late night check-in.
- 3/5
Place was nice and clean and quiet. Only disappointment was jumping in the shower at 5 am only to find the body wash and shampoo dispenser were completely empty. On the bright side, the conditioner dispenser was full:)
- 5/5
Quiet
- 5/5
Very quiet and welcoming place
- 3/5
Surprisingly, it still gets highway noise.
- 3/5
Toilet bowl was quite dirty
- 4/5
Staff is friendly, breakfast was nice to have, room was clean & bed was cumfy. I stayed wed-sat and tho is not at fault of the motel, I was woke up one night by a woman sitting on the stairs having a very loud phone conversation.
- 4/5
Not very appealing
- 5/5
Great place to stay!
- 2/5
Friendly staff
- 3/5
Needs to upgrade the room s
- 5/5
Nice folks, clean, convenient, economical
- 4/5
Clean and comfortable
- 4/5
My husband and I usually always read reviews before we book any rooms and this hotel had a 7.2 rating. We took a chance and we're so happy we did! We definitely give it a 10 out of 10 from cleanliness to professionalism staff was amazing.
- 5/5
Our favorite inexpensive pet nice stop between Florida and our home in Virginia.
- 5/5
Great stay. The free breakfast included hot food. My grandson enjoyed the pool
- 4/5
I really didn't like the fact that there was a $200 deposit which is NOT stated anywhere suring the booking. I have had to pay a deposit at other establishments no where near $200 and it was noted during booking.
- 1/5
Horrible
- 5/5
My day was excellent here. The staff was very helpful. The room was very clean. I had everything I need. I didn’t need to ask for anything and they give you an option whether you want someone to come in to clean the room or not they do offer the service if you’d like it, but if you’re somebody like me who would rather just Take care of myself and not have anyone come in my room you also have that option which I really liked. I would definitely stay at this hotel again and would definitely recommend.
- 5/5
I really never stayed last night, I made a mistake with dates, I rate it in February when I actually get to stay there!
- 4/5
Thin towels & itchy sheets. Staff very helpful.
- 4/5
It was sufficent for what we needed
- 3/5
Area around property
- 5/5
The hotel was clean and surprisingly well appointed. Quality fixtures, very clean, and good breakfast. The evening staff person was exceptionally efficient. In and out in 3 minutes! So grateful after 10 hrs on the road.
- 3/5
It's like a motel at the price of a hotel
- 5/5
The accommodations were to my liking. It wasn't the property's fault that some guests were noisy. I was lucky enough to get the same parking space every time I needed to move my car.
- 5/5
Great location close to the interstate and lots of food options nearby.
- 3/5
It's was alright but had funky smell in room
- 4/5
The location is convenient to the highway. The dining options within a walkable distance were more than adequate for all members of my family.
- 5/5
Great experience
- 4/5
The breakfast was good with a good variety of food choices.
- 1/5
I was not aware of a senior discount, they did not honor. The employee was rude as well.