Homewood Suites by Hilton Fayetteville
About Homewood Suites by Hilton Fayetteville
Featuring 3-star accommodations, Homewood Suites By Hilton Fayetteville is located in Fayetteville, 6.5 miles from Fort Bragg Military Base and 4.3 miles from Airborne Museum. The hotel has an indoor pool and a 24-hour front desk and free WiFi. All guest rooms at the hotel come with a TV and a kitchen. The rooms at Homewood Suites By Hilton Fayetteville have air conditioning and a desk. Crown Center is 7.7 miles from the accommodation. Fayetteville Regional Airport is 9.3 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have positive experiences at the hotel, appreciating the cleanliness, comfortable rooms, and friendly staff. However, some guests have encountered issues with pool availability, breakfast quality, and room cleanliness.
- Clean and comfortable rooms
- Friendly and helpful staff
- Inconsistent pool availability
- Breakfast quality varies
- 5/5
Very nice pet friendly hotel. Great location. Will stay again
- 5/5
This was such an enjoyable stay. The staff was delightful, the property and room were emaculant. And a plus that the hotel was very close to all the baseball fields we played at this weekend.
- 3/5
The property itself was great, the hotel is kept up nicely. The staff is very friendly. Unfortunately the room we stayed in (room 406) reeked of dog pee in the carpets, if the air conditioner wasn’t on high the smell was overwhelming. It is a pet friendly hotel, and accidents happen. My home is pet friendly as well, I don’t let my animals urinate on the floors at home, if they did I’d have the floors cleaned professionally with an enzyme cleaner. I expected more from a Hilton Hotel.
- 5/5
From checking in the staff are truly amazing and helpful till check out. Friendly and enjoyable. The property was well cared for can see pride in the staff. Will definitely stay on next visit
- 3/5
The hotel was beautiful and the staff were helpful but our studio suite had floors that had not been cleaned thoroughly and there was dust in the wall crevices. Hair was on the floor and floors were sticky. Inside the closet was dusty on the floor as well. I recommend more cleanliness.
- 5/5
The outdoor basketball court was a nice touch!
- 2.5/5
Staff Carpet, I accidentally book a handicap room so the drain stink
- 2.5/5
Staff Carpet, I accidentally book a handicap room so the drain stink
- 5/5
Everything was really clean and the staff was really nice and helpful.
- 4/5
Clean room. Slight toilet issue. Great breakfast.
- 5/5
The property was clean, modern, and beautiful! I didn’t see or witness anything that I didn’t like.
- 5/5
The property was clean, modern, and beautiful! I didn’t see or witness anything that I didn’t like.
- 5/5
The location was peaceful and lots of parking. No worries. My family loved the space and comfort was a 10 star for us. Everything was good.store and mall vlose by on car 7 min. Can try to make a restaurant within the facility and bar would be nice. But what was there not to like. Everything was awesome.
- 5/5
The location was peaceful and lots of parking. No worries. My family loved the space and comfort was a 10 star for us. Everything was good.store and mall vlose by on car 7 min. Can try to make a restaurant within the facility and bar would be nice. But what was there not to like. Everything was awesome.
- 5/5
Everything was great from the building to the rooms to the location. I traveled from Buffalo NY a planned A stay for the weekend an i dont Regret a thing about it. I’d definitely get a room again
- 5/5
The property is always impeccable. The staff is always friendly and do their best to make your stay pleasant
- 5/5
Staff were professional yet friendly and helpful. Breakfast was good. Could have used a bit more help but the one lady did all she could to keep up. Pool was clean. We really enjoyed our visit and after three trips in the last year and all in a Hilton, I will always choose it again!
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Nice staff
- 5/5
Clean & Quiet as well as great hospitality Nice staff
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Paid for a suite, stove top didn’t work and neither did garbage disposal: one day we couldn’t get clean towels
- 1/5
I am waiting for an $1802.97 payment to Hotels.com on 2/21/2026 to be posted to the Hilton system…. I have already paid over $2400 to Hilton and this payment was not posted on the Hilton system. I would like this payment to be reversed and credited to my account.. I had a similar instance when my mother in law died and did not get any of the $4000 back…
- 5/5
Clean room, night sraff was very delightful. I always stay here and other family when we're in town
- 5/5
Exceptional
- 2/5
They forgot to refill things in our room like, shampoo,conditioner,body wash,coffee and we never had enough towels and there was only three of us. When we came in late from a cheer competition and noticed these things we called the front desk to get them and they said it was to late at night, even though we never received them. We’ve been staying here for competition for 4 years but it’s time to find somewhere else.
- 5/5
Exceptional
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
The hotel was very pretty when I walked in. The staff was friendly. My room was very spacious. The water pressure in my shower was amazing! The shampoo/conditioner/shower gel/lotion smelt and felt great. There were no excessive or loud noises. There was water and fruit at the breakfast bar for as needed. The pool was clean. No strong odors of any kind, such as extreme air fresheners to cover anything, or unpleasant smells. I wasnt expecting a holding fee of 100$ when i checked in, in addition to what i paid for my room. The breakfast bar didnt seem like it was cleaned when I went by around 8pm, crumbs in the serving troughs and paper. My shower wasnt as clean as it should've been, brown and pink grime in corners and tracks. The conditioner in the shower was very low so it was a struggle to get out. Not that I was using the kitchen sink, but the garbage disposal was gross, you could easily see what was left in there. The pool towels were barely bigger than a hand towel and even less absorbent, so your room towel is a better idea.
- 3.5/5
The hotel was very pretty when I walked in. The staff was friendly. My room was very spacious. The water pressure in my shower was amazing! The shampoo/conditioner/shower gel/lotion smelt and felt great. There were no excessive or loud noises. There was water and fruit at the breakfast bar for as needed. The pool was clean. No strong odors of any kind, such as extreme air fresheners to cover anything, or unpleasant smells. I wasnt expecting a holding fee of 100$ when i checked in, in addition to what i paid for my room. The breakfast bar didnt seem like it was cleaned when I went by around 8pm, crumbs in the serving troughs and paper. My shower wasnt as clean as it should've been, brown and pink grime in corners and tracks. The conditioner in the shower was very low so it was a struggle to get out. Not that I was using the kitchen sink, but the garbage disposal was gross, you could easily see what was left in there. The pool towels were barely bigger than a hand towel and even less absorbent, so your room towel is a better idea.
- 5/5
I would have liked for the curtains to block out the light completely. It is greatly appreciated when you work nightshift. The room wasn't dark enough for me to stay sleep.
- 5/5
The check-in representatives, Donna, was warm and friendly. The staff checked in with me to see if I needed anything on arrival and throughout my stay. King suite was comfortable. Room was warm. Space size perfect. Breakfast was good. I love the oatmeal and grits. The room was cleaned. Location to work was great. I will book here again. I would have liked for the curtains to block out the light completely. It is greatly appreciated when you work nightshift. The room wasn't dark enough for me to stay sleep.
- 3/5
Refrigerator freezer did work! Room 503 freezer needs to be repaired. I had to throw away food I just bought for my family
- 3/5
Refrigerator freezer did work! Room 503 freezer needs to be repaired. I had to throw away food I just bought for my family
- 4/5
It’s was smooth
- 4/5
It’s was smooth
- 5/5
Clean rooms, great breakfast, spacious.
- 5/5
Clean rooms, great breakfast, spacious.
- 5/5
The breakfast was excellent. Nothing
- 0.5/5
The facility was lovely. Have stayed here numerous times before. Very clean, great breakfast opportunities. Love the indoor pool and gym. After checking out, we were charged a fee for a broken lamp shade. We were 3 adults and 2 children aged 13 and 15. We were not rambunctious and my children are very honest and mature. We did not break this lamp shade, even by accident. We used the light switches to turn the lights on and off. Had no need to touch the lamps. But of course, we have no way to prove it.
- 4/5
Our stay was in a two bed with separated seating/ kitchen area. Very nice over all. Over all staff was helpful and friendly indoor pool is heated but still on the cooler side.
- 4/5
Our stay was in a two bed with separated seating/ kitchen area. Very nice over all. Over all staff was helpful and friendly indoor pool is heated but still on the cooler side.
- 5/5
From the time we entered until we left, the staff was very professional and helpful. Definitely recommend. N/A
- 2/5
I liked the indoor pool and the breakfast The pool didn’t have any towels and when my husband asked for some he was told there weren’t any. The pool was also overrun by a large group who were screaming and splashing. When the attendant came in she didn’t say a word to them. It made the pool a very uncomfortable place. We had also booked for three people. When we got to the room we had to make up the pull out couch ourselves.
- 5/5
Breakfast was beautiful every morning the only thing to complain no bacon The only thing The beds was not made .
- 3/5
- 3/5
- 5/5
The room is spacious and clean. Staffs are friendly and helpful. Good breakfast selection but coffees quality can be improved. We had to travel with our older dog and the hotel is very accommodating.
- 5/5
The room is spacious and clean. Staffs are friendly and helpful. Good breakfast selection but coffees quality can be improved. We had to travel with our older dog and the hotel is very accommodating.
- 4.5/5
The bath tub could have been cleaner,
- 4.5/5
The rooms were spacious and super clean. Pools was nice.. Breakfast staff had hard time keeping items available and tables clean.
- 5/5
Everything was perfect, clean, great breakfast and very professional staff. The pool & workout room ...CLEAN!!! N/A
- 5/5
Outstanding hotel and staff
- 5/5
Outstanding hotel and staff
- 2.5/5
The room size with kitchen, hotel dependencies and breakfast. Rooms outdated and without maintenance. The room walls and furniture were dirty and scratched. The room was not clean, mold in the bathroom, the shampoo holder broken. For the same price there are other hotels.
- 4/5
The shower and tub area, while clean, could use a bit of updating, but it wouldn’t stop me from staying here again.
- 5/5
Nice selection for breakfast. Everyone was super kind.
- 5/5
Nice selection for breakfast. Everyone was super kind.
- 3.5/5
Very clean, well equipped, nice decor, decent breakfast, good value. Absolutely the most overall friendly staff of anywhere I have ever stayed. Our shower had very little water pressure. Mix up on what day the room was supposed to be made up caused us to have no towels one night.
- 5/5
No complaints. Everything was beyond my expectations.
- 5/5
It was clean and the lady at breakfast was so sweet and helpful and the continental breakfast had better variety than a lot.
- 5/5
It was clean and the lady at breakfast was so sweet and helpful and the continental breakfast had better variety than a lot.
- 5/5
I have no complaints.
- 5/5
This place was great for the amenities it offers! All the staff were great and courteous! The room was very nice and fit our needs perfectly. We hope to stay here next time.
- 5/5
This place was great for the amenities it offers! All the staff were great and courteous! The room was very nice and fit our needs perfectly. We hope to stay here next time.
- 3/5
Staff were absolutely horrible. You couldn't even get clean towels. Management is the worst.
- 5/5
Cleanliness
- 4/5
Decent place. Tiniest stove but we made it work. The bed skirts in our room had holes and tears, but for the price, it was a great stop on our road trip.
- 4/5
Decent place. Tiniest stove but we made it work. The bed skirts in our room had holes and tears, but for the price, it was a great stop on our road trip.
- 1/5
Filthy! So bad we had to sleep 3 in one bed instead of using pull out sofa bed, didnt get under sheets and were gone in less then 10 hours. Disgusting!
- 1/5
Filthy! So bad we had to sleep 3 in one bed instead of using pull out sofa bed, didnt get under sheets and were gone in less then 10 hours. Disgusting!
- 2/5
1. The body soap dispenser was empty 2. The toilet paper roll was near empty 3. There were stains in the tub 4. Washing machines out of order 5. Tub kept filling with water 6. They did not vacuum around the beds and there was pet hair everywhere. The only positive is that the pool was clean and staff were friendly. For the price I paid, I feel like I should get half of my money back.
- 2/5
1. The body soap dispenser was empty 2. The toilet paper roll was near empty 3. There were stains in the tub 4. Washing machines out of order 5. Tub kept filling with water 6. They did not vacuum around the beds and there was pet hair everywhere. The only positive is that the pool was clean and staff were friendly. For the price I paid, I feel like I should get half of my money back.
- 5/5
The stay at the hotel was very nice quiet, comfortable, and the breakfast was great. I would suggest updating the sleep sofa mattress and providing a printed TV guide for convenience.
- 5/5
The stay at the hotel was very nice quiet, comfortable, and the breakfast was great. I would suggest updating the sleep sofa mattress and providing a printed TV guide for convenience.
- 5/5
the rooms with the kitchen and livingroom
- 5/5
the rooms with the kitchen and livingroom
- 5/5
Polite professional staff.
- 5/5
Polite professional staff.
- 5/5
Everything was perfect , the staff was very well mannered and helpful
- 5/5
Everything was perfect , the staff was very well mannered and helpful
- 4/5
The staff were friendly and professional and attempted to accommodate us by giving us another room when the initial room’s bed was lumpy and the carpet contained pet hair! The second room was about the same. However my main complaint was the misguided pictures on their website that showed a walk-in shower in the king- one bedroom suite, that isn’t true! They only have tub and shower combination in one-bedroom suites! Breakfast was average. The property is very clean and well kept However the living room furniture could use a serious upgrade!
- 4/5
The staff were friendly and professional and attempted to accommodate us by giving us another room when the initial room’s bed was lumpy and the carpet contained pet hair! The second room was about the same. However my main complaint was the misguided pictures on their website that showed a walk-in shower in the king- one bedroom suite, that isn’t true! They only have tub and shower combination in one-bedroom suites! Breakfast was average. The property is very clean and well kept However the living room furniture could use a serious upgrade!
- 4.5/5
This is a beautiful hotel. The staff was friendly and accommodating. We had one small issue with the TV, but overall the stay was exceptional! Breakfast was good and again the staff was welcoming as they greeted everyone with a smile. LOVE IT! There was nothing not to like. Great place to stay.
- 5/5
Was a good visit
- 5/5
Was a good visit
- 3/5
There was a few issues with my room but they did accommodate me for my inconvenience. The staff was amazing with the response when I reportedy issues and resolving them in a timely manner.
- 3/5
There was a few issues with my room but they did accommodate me for my inconvenience. The staff was amazing with the response when I reportedy issues and resolving them in a timely manner.
- 5/5
Nice hotel with great staff. Not the greatest area. The hotel was probably the nicest thing around there
- 5/5
Nice hotel with great staff. Not the greatest area. The hotel was probably the nicest thing around there
- 4/5
Went to visit my son at the Army base. The hotel was fine , the room was large, and the staff was really pleasant. Only downside is the dishwasher leaked, but nothing extreme (a towel on the floor did the job). They offered to move me to another room as maintenance could not get there until the next day. Pretty amazing. The bed was too soft was the only negative. Fayetteville is VERY hot and humid in the summers!
- 4/5
Went to visit my son at the Army base. The hotel was fine , the room was large, and the staff was really pleasant. Only downside is the dishwasher leaked, but nothing extreme (a towel on the floor did the job). They offered to move me to another room as maintenance could not get there until the next day. Pretty amazing. The bed was too soft was the only negative. Fayetteville is VERY hot and humid in the summers!
- 5/5
The entire staff was amazing, particularly the breakfast staff.
- 5/5
The entire staff was amazing, particularly the breakfast staff.
- 5/5
Great place to stay!
- 5/5
Great place to stay!
- 5/5
Wonderful staff, friendly and welcoming
- 5/5
Wonderful staff, friendly and welcoming
- 5/5
excellent
- 5/5
excellent
- 5/5
Kids love it
- 5/5
Kids love it
- 5/5
The staff is always friendly and professional. The property and rooms are very well maintained. The rooms are also spacious, clean and comfortable.
- 5/5
My stay was delightful, thank you.
- 5/5
My stay was delightful, thank you.
- 5/5
So much space; perfect hotel for our family of 6.
- 5/5
So much space; perfect hotel for our family of 6.
- 5/5
Everyone is very kind here
- 5/5
Everyone is very kind here
- 5/5
The staff were always kind and friendly. The hotel was always clean and smelled clean. Will stay here again.
- 5/5
The staff were always kind and friendly. The hotel was always clean and smelled clean. Will stay here again.
- 5/5
It was a beautiful property. Issues: slight odor in room, shower head loose, bathroom sink extremely slow (almost stopped up). First time in Homewood Suites but not the last!
- 5/5
It was a beautiful property. Issues: slight odor in room, shower head loose, bathroom sink extremely slow (almost stopped up). First time in Homewood Suites but not the last!
- 5/5
Our family’s stay there was wonderful! Room was extremely clean, pet friendly (we travel with 2 pets) we had a billing issue through the third party booking (hotels.com) but the front desk staff was quick to resolve the issue for us. The complimentary breakfast was great, area was very clean. There was a woman who suggested I made a strawberry cheesecake waffle the proceeded to show me where to get every ingredient. It was delicious. She just looked like she was having a great time working there. I wish I got her name.
- 5/5
Our family’s stay there was wonderful! Room was extremely clean, pet friendly (we travel with 2 pets) we had a billing issue through the third party booking (hotels.com) but the front desk staff was quick to resolve the issue for us. The complimentary breakfast was great, area was very clean. There was a woman who suggested I made a strawberry cheesecake waffle the proceeded to show me where to get every ingredient. It was delicious. She just looked like she was having a great time working there. I wish I got her name.
- 5/5
Convenient, friendly staff amazing hot breakfast, convenient safe and cozy indoor pool and separate bedroom with door to living room full fridge dishwasher dishes stove, top microwave, and more
- 5/5
Convenient, friendly staff amazing hot breakfast, convenient safe and cozy indoor pool and separate bedroom with door to living room full fridge dishwasher dishes stove, top microwave, and more
- 4/5
I gave this 5 stars before. I swear my rate got jacked up. I have a reservation (insured) for May and I'm probably going to find another place. Too bad, my last experience was better.
- 4/5
I gave this 5 stars before. I swear my rate got jacked up. I have a reservation (insured) for May and I'm probably going to find another place. Too bad, my last experience was better.
- 5/5
I loved the staff. Some of the guest was rude, but thst is not your fault
- 5/5
I loved the staff. Some of the guest was rude, but thst is not your fault
- 4/5
TV was not so good provider/stations not good Remote control for TV did nit work well, and no I didn’t report it!
- 4/5
TV was not so good provider/stations not good Remote control for TV did nit work well, and no I didn’t report it!
- 5/5
Very nice staff. Please stay that way! Hard to find anymore.
- 5/5
Very nice staff. Please stay that way! Hard to find anymore.
- 5/5
Very warm reception. No hassle or snag with ANYTHING. I'm not difficult to please, and I do not expect much. My room was clean, quiet, and functional. The breakfast was delicious. Even the other guests were pleasant. See, that's the thing, good service is infectious. People having a comfortable experience treat others as such. I have 2 more trips to Fayetteville before the summer. I know where I'll be staying.
- 5/5
Very warm reception. No hassle or snag with ANYTHING. I'm not difficult to please, and I do not expect much. My room was clean, quiet, and functional. The breakfast was delicious. Even the other guests were pleasant. See, that's the thing, good service is infectious. People having a comfortable experience treat others as such. I have 2 more trips to Fayetteville before the summer. I know where I'll be staying.
- 4/5
We loved the hotel and location couldn’t complain. The breakfast was amazing. Staff nice and hotel very clean. We did only have a problem with out thermostat and heat the whole time and blew cold air and was pretty chilly outside. Other than that great stay. Would stay again :)
- 4/5
We loved the hotel and location couldn’t complain. The breakfast was amazing. Staff nice and hotel very clean. We did only have a problem with out thermostat and heat the whole time and blew cold air and was pretty chilly outside. Other than that great stay. Would stay again :)
- 5/5
It would be nice to have one king sized bed and one queen as an option with the double rooms. And to have room service as an option as well.
- 5/5
It would be nice to have one king sized bed and one queen as an option with the double rooms. And to have room service as an option as well.
- 5/5
Great I'll stay again
- 5/5
Great I'll stay again
- 5/5
The room was great - very clean, a suite. Everything was very nice and the woman at the front desk was super friendly and helpful.
- 5/5
The room was great - very clean, a suite. Everything was very nice and the woman at the front desk was super friendly and helpful.
- 4/5
Would have been nice to have hot tub with pool area.
- 4/5
Would have been nice to have hot tub with pool area.
- 5/5
The staff was excellent, breakfast was great and the size of the room was great for three adults!
- 5/5
The staff was excellent, breakfast was great and the size of the room was great for three adults!
- 5/5
The staff was lovely. The room was clean and very nice. The breakfast was excellent. Will totally stay here again.
- 5/5
The staff was lovely. The room was clean and very nice. The breakfast was excellent. Will totally stay here again.
- 1/5
The front desk people are terrible. My stay wasn’t even completed because they blamed Orbitz for not sending a confirmation number.
- 1/5
The front desk people are terrible. My stay wasn’t even completed because they blamed Orbitz for not sending a confirmation number.
- 5/5
We had a suite that was very nice. The room was clean and the bed was very comfortable. The only downside was the breakfast. Each day except Sunday, the eggs and meat were cold. Sunday was much better than Friday and Saturday. I still rated the hotel a "5" as everything else was great.
- 5/5
We had a suite that was very nice. The room was clean and the bed was very comfortable. The only downside was the breakfast. Each day except Sunday, the eggs and meat were cold. Sunday was much better than Friday and Saturday. I still rated the hotel a "5" as everything else was great.
- 5/5
it is a nice and clean place to stay for a few days
- 5/5
it is a nice and clean place to stay for a few days
- 5/5
Just a bit dusty ! But overall great mini vacation. Front desk gentleman was amazing !
- 5/5
Just a bit dusty ! But overall great mini vacation. Front desk gentleman was amazing !
- 5/5
Left with a new Harley!
- 5/5
Left with a new Harley!
- 5/5
Great service. Huge room. Even better breakfast.
- 5/5
Great service. Huge room. Even better breakfast.
- 5/5
Clean, modern spaces, great customer service. Ryan was the best!
- 5/5
Clean, modern spaces, great customer service. Ryan was the best!
- 5/5
Breakfast needed better waffle mix with a better quality pan spray that I had to ask for. The eggs were crumbly. Sorry all else was great! :)
- 5/5
Breakfast needed better waffle mix with a better quality pan spray that I had to ask for. The eggs were crumbly. Sorry all else was great! :)
- 5/5
10/10 recommend and I am PICKY
- 5/5
10/10 recommend and I am PICKY
- 1/5
Couldn’t check in.
- 1/5
Couldn’t check in.
- 4/5
The only thing I did not liked is that I have to ask for clean blankets, since the ones in the bed did not seemed cleaned. Other than that the room was cleaned, and customer service was a plus. The breakfast was good and they kept areas clean and replenished food.
- 4/5
The only thing I did not liked is that I have to ask for clean blankets, since the ones in the bed did not seemed cleaned. Other than that the room was cleaned, and customer service was a plus. The breakfast was good and they kept areas clean and replenished food.
- 5/5
The hotel looks brand new. The rooms are very clean. The bed was comfortable. I will stay at this hotel in the future if the chance arrives.
- 5/5
The hotel looks brand new. The rooms are very clean. The bed was comfortable. I will stay at this hotel in the future if the chance arrives.
- 5/5
Staff was awesome and very helpful
- 5/5
Staff was awesome and very helpful
- 5/5
Modern style
- 5/5
Modern style
- 1/5
The young lady who checked me in did not check me in correctly, then later on within the day, I was told that I may have to leave due to the incidental fee not being included in payment, which was the clerks fault for not doing her job! Then the following day a tall black guy belonging to the LGBTQ community was very un professional when I asked for pool passes for me and my son's. I was told the pool was shut down due to someone getting into the pool and they were not clean, then I go to the pool area and 2 guest are still in the pool! But for me and my son's we were denied access. I will never stay at that location ever again! The customer service was the worst by far.
- 1/5
The young lady who checked me in did not check me in correctly, then later on within the day, I was told that I may have to leave due to the incidental fee not being included in payment, which was the clerks fault for not doing her job! Then the following day a tall black guy belonging to the LGBTQ community was very un professional when I asked for pool passes for me and my son's. I was told the pool was shut down due to someone getting into the pool and they were not clean, then I go to the pool area and 2 guest are still in the pool! But for me and my son's we were denied access. I will never stay at that location ever again! The customer service was the worst by far.
- 2/5
We were very displeased as we tried to go swimming more than once and there were so many kids horse playing that were NOT guests we brought it to the attention of the girl at the desk and she was not concerned, Also very important we asked for a KING beg suite we were super disappointed to get 2 full size beds suite and they said they did not have a king suite as we reserved...overall I would not stay there again as the pool situation was beyond poor and the staff didn't seem to care at all
- 2/5
We were very displeased as we tried to go swimming more than once and there were so many kids horse playing that were NOT guests we brought it to the attention of the girl at the desk and she was not concerned, Also very important we asked for a KING beg suite we were super disappointed to get 2 full size beds suite and they said they did not have a king suite as we reserved...overall I would not stay there again as the pool situation was beyond poor and the staff didn't seem to care at all
- 5/5
From the first phone call to check-in before I got there and everything in between was wonderful!! Kimberly at the front desk is a treasure! I needed more towels, no problem! I had a question about where to eat - a full list was made available, we drove down from Boston and wanted to see if we could get in our room earlier - no problem! Room was clean, cool and smelled fresh! Continental breakfast was available with fresh fruit, cereals, pastries and their staff was all smiles! Overall great experience for a short 2-day stay.
- 5/5
From the first phone call to check-in before I got there and everything in between was wonderful!! Kimberly at the front desk is a treasure! I needed more towels, no problem! I had a question about where to eat - a full list was made available, we drove down from Boston and wanted to see if we could get in our room earlier - no problem! Room was clean, cool and smelled fresh! Continental breakfast was available with fresh fruit, cereals, pastries and their staff was all smiles! Overall great experience for a short 2-day stay.
- 5/5
Perfect
- 5/5
Perfect
- 4/5
Overall, the property was good - clean, easy access, immaculate grounds. The suite was comfortable and roomy. The refresh could have been better. Simply emptied trash, fixed beds and replenished towels and washcloths only partially. The pull out bed my son was using was never tidied up. It was exactly the same as we left it when we returned at the end of night. Floors in the bathroom accumulate hair and debris were never swept. One of the beds had a pillow taken away - not sure why. All little things that are more annoying than anything else. But, as I said overall a good property. This was our second time staying there when visiting.
- 4/5
Overall, the property was good - clean, easy access, immaculate grounds. The suite was comfortable and roomy. The refresh could have been better. Simply emptied trash, fixed beds and replenished towels and washcloths only partially. The pull out bed my son was using was never tidied up. It was exactly the same as we left it when we returned at the end of night. Floors in the bathroom accumulate hair and debris were never swept. One of the beds had a pillow taken away - not sure why. All little things that are more annoying than anything else. But, as I said overall a good property. This was our second time staying there when visiting.
- 5/5
The property was amazing my only problem was someone kept knocking on the door while we slept. But the pool was the kids favorite.
- 5/5
The property was amazing my only problem was someone kept knocking on the door while we slept. But the pool was the kids favorite.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Great place to stay. Very nice and clean. All the staff were so nice and friendly!
- 5/5
Great place to stay. Very nice and clean. All the staff were so nice and friendly!
- 4/5
The hotel was clean and very nice but there wasn’t enough towels for my family to shower. I requested more and they didn’t have any. We had a long day of traveling and once we Checked in I wanted to shower before going to bed and two out of five of my family members did not have a towel to use. I was told I would get some in the morning but we had to leave before they were available. Very disappointed that a hotel would run out of towels?
- 4/5
The hotel was clean and very nice but there wasn’t enough towels for my family to shower. I requested more and they didn’t have any. We had a long day of traveling and once we Checked in I wanted to shower before going to bed and two out of five of my family members did not have a towel to use. I was told I would get some in the morning but we had to leave before they were available. Very disappointed that a hotel would run out of towels?
- 4/5
All very good. Great hot breakfast. Staff very helpful.
- 4/5
All very good. Great hot breakfast. Staff very helpful.
- 5/5
Friendly and clean.
- 5/5
Friendly and clean.
- 4/5
Great property. Basketball court was my teens’ favorite amenity! Very comfortable and clean. Complimentary breakfast was nice even on Christmas Day. Appreciate the staff sharing their morning to have breakfast available. Made the stay over the holiday perfect.
- 4/5
Great property. Basketball court was my teens’ favorite amenity! Very comfortable and clean. Complimentary breakfast was nice even on Christmas Day. Appreciate the staff sharing their morning to have breakfast available. Made the stay over the holiday perfect.
- 4/5
Overall a nice play. I wish they would add some memory foam to the bed, aside from that, nice room.
- 4/5
Overall a nice play. I wish they would add some memory foam to the bed, aside from that, nice room.
- 5/5
Great place
- 5/5
Great place
- 2/5
Nice & Friendly staff. Location is easy to get to.. Need improve on cleanliness, found a bud in the spare blankets in the closet TV remote was not working. Toilet was hard to flush. This hotel needs a remodel and updated repairs. Carpet in the hallways on main floor near elevator and other floors had rolls and it was worn and dirty. I won't be staying at this location anymore.
- 2/5
Nice & Friendly staff. Location is easy to get to.. Need improve on cleanliness, found a bud in the spare blankets in the closet TV remote was not working. Toilet was hard to flush. This hotel needs a remodel and updated repairs. Carpet in the hallways on main floor near elevator and other floors had rolls and it was worn and dirty. I won't be staying at this location anymore.
- 5/5
Great Stay
- 5/5
Great Stay
- 5/5
I was pleased
- 5/5
I was pleased
- 4/5
Liked the room. Comfy bed.
- 4/5
Liked the room. Comfy bed.
- 5/5
This was a quick late night stopover on a 24 hour drive- check-in was late- three young kids and adults were so exhausted but staff were so friendly and check-in was quick and easy. Lots of parking. Room was clean and comfy. Beds were so comfy. Breakfast was plentiful and hot and staff were on hand constantly replenishing and looking after guesss needs. Only negative was an uncomfortable pull out sofa bed but I think most are.
- 5/5
This was a quick late night stopover on a 24 hour drive- check-in was late- three young kids and adults were so exhausted but staff were so friendly and check-in was quick and easy. Lots of parking. Room was clean and comfy. Beds were so comfy. Breakfast was plentiful and hot and staff were on hand constantly replenishing and looking after guesss needs. Only negative was an uncomfortable pull out sofa bed but I think most are.
- 5/5
Very clean and convenient
- 5/5
Very clean and convenient
- 3/5
Frypan in the kitchen was not clean and it nonstick had lot of scratches - not safe to use.
- 3/5
Frypan in the kitchen was not clean and it nonstick had lot of scratches - not safe to use.
- 5/5
easy to find, well maintained site. The staff was friendly and helpful!
- 5/5
easy to find, well maintained site. The staff was friendly and helpful!
- 4/5
Our rooms were very nice. It was quiet for the most part. Breakfast was delicious. Staff were friendly.
- 4/5
Our rooms were very nice. It was quiet for the most part. Breakfast was delicious. Staff were friendly.
- 5/5
it was good
- 5/5
it was good
- 4/5
Price too high for this hotel
- 4/5
Price too high for this hotel
- 5/5
I enjoyed the property itself. The suite that I had was amazing. The customer service was excellent. I look forward to another visit at the facility.
- 5/5
I enjoyed the property itself. The suite that I had was amazing. The customer service was excellent. I look forward to another visit at the facility.
- 5/5
E stayed one night with our dog and we’re extremely satisfied
- 5/5
E stayed one night with our dog and we’re extremely satisfied
- 4/5
Nice hotel, kids loved the indoor pool and i liked the fully equipped fitness center. The nicely stocked convience center by the front desk had all of the favorites for a late night snack
- 4/5
Nice hotel, kids loved the indoor pool and i liked the fully equipped fitness center. The nicely stocked convience center by the front desk had all of the favorites for a late night snack
- 5/5
Friendly staff. I was delighted with the accommodations, room, and space.
- 5/5
Friendly staff. I was delighted with the accommodations, room, and space.
- 4/5
N/a
- 4/5
N/a
- 5/5
The hotel and staff were great. Nice spacious clean room. Breakfast was great. Everything was wonderful. Seemed like it was safe and secure there also. Close to many shopping and dining locations.
- 5/5
The hotel and staff were great. Nice spacious clean room. Breakfast was great. Everything was wonderful. Seemed like it was safe and secure there also. Close to many shopping and dining locations.
- 5/5
Easy check in. Friendly staff
- 5/5
Amazing
- 1/5
Was staying here and according to the reviews it should have been one of the better options in the area. The staff was friendly but the room was filthy hand prints on windows, stains on the couch, pillows and hand prints on the fridge. At least the bathroom was cleaner than the rest of the room. There was a “breakfast” old fruit and not much else. Will definitely not be staying here again.
- 1/5
Uncomfortable
- 3/5
The service was really good at the front desk. I didn't like how dirty the pool was. I also didn't like how the teens in there were doing so much on the pool area and in the hallways.
- 5/5
Excellent stay. Nice, spacious rooms. A ceiling fan was the most excellent bonus, i wish all hotels had ceiling fans. Would definitely stay here again.
- 5/5
Great stay
- 5/5
The BEST STAFF EVER !!!!!!!
- 5/5
Had a late evening arrival and staff was very nice and helpful getting checked in.
- 5/5
Easy to find, clean and spacious. Great place to spend a night. Had a kitchenette, couch, and good working space.
- 5/5
Perfect
- 5/5
I really enjoyed the Homewood!! Room was clean and comfortable. Great service!!
- 5/5
Everything was great. The staff were friendly and helpful when needed. It was a beautiful and celan environment.
- 2/5
But the suite we had wasn't cleaned throughly. It had a muggy smell, The chairs were stained by the table, as well as sofa pillows. The bathroom had a used towel hanging and clothes left in the draw from a previous person who stayed.
- 5/5
It’s the quietness for me.
- 5/5
Nice clean and quiet place.
- 5/5
Staff was so polite and helpful especially the manager and breakfast staff
- 5/5
Friendly staff