Quality Inn Fayetteville near Historic Downtown Square

It was ok for someone on a budget. The rooms were clean, all appliances and plumbing working. The problem was the free breakfas, not healthy at all. Orange juice wasn't freshly squeezed, artificial sugar high fructose and so was the maple syrup for the waffles. No milk for the cereal. Kids had to use the 2% milk from the coffee area. Bread options were bagels, white bread and store bought mini blueberry muffins. No shredded cheese for the eggs, no bacon only sausage patties and no fresh grits or oatmeal, instant packets. Yogurt was some high sugar cream flavor, no healthy options for yogurt. It appears that the staff got the cheapest food supplies for breakfast. No effort in caring about the customers for quality and consideration for healthy food options.

Exceptional

Exceptional

Superb

Passable

Exceptional

Great location. All good.

Exceptional

Exceptional

Pleasant

Staff was super friendly great breakfast room was very comfortable Really nothing negative to say enjoyed my day

Exceptional

Being on the square is nice. There are some restaurants and a bar that you can walk too. It is close to everything if your driving. Trillith is right now the road. The traffic is loud if you are on that side of the building. Lots of cars all night and all the noise that comes with that.

yes

The room was a little less clean than previous. Noted some residue on the desk and a few spiders in the room.

Exceptional

It was clean and I like the secured doors. Feeling safe is definitely important, thank you. I had issues with my faucet in the bathroom. It wasn’t functioning properly when I tried to turn it on, I had to push it all the way back and to the right or left for hot or cold.

The location is great The room had a very very sour smell most likely from the AC. The soap dish and faucet were dirty.

It was clean and I like the secured doors. Feeling safe is definitely important, thank you. I had issues with my faucet in the bathroom. It wasn’t functioning properly when I tried to turn it on, I had to push it all the way back and to the right or left for hot or cold.

The location is great The room had a very very sour smell most likely from the AC. The soap dish and faucet were dirty.

Our stay was comfortable. The area was safe and quiet at night. Lots of shopping and restaurants near by.

Very poor

Mildew smell I. The hallway

Location Mildew smell I. The hallway

My challenges were opening the door with the key fob… lol. There was an art to it. I was shown I had to have my hand on the handle first next, place key fob on the scan to open the door. My second challenge was that the Inn does not offer extended late check out beyond one hour of the standard check out time. I was given an additional hour stay without an additional charge. I was willing to pay an additional charge to check out two hours later past the standard check out time. Overall, I will consider lodging there when I travel to Fayetteville to visit my family.

The overall accommodation was good.

Clean room, great location, friendly staff, good value.

Rooms was very clean, bed was firm & comfortable, Love the pillows, wished I had them for my personal use. Very pleasant visit

Very good

The TV'S need to be smart or let the guest know they can bring a Firestick.

All was fine.

Nice location The TV'S need to be smart or let the guest know they can bring a Firestick.

All was fine.

Location There were a couple of gnats in our room

Location There were a couple of gnats in our room

Great place room was super clean and spacious. Breakfast was great and the town is wobderful.

It was suitable ☺️

It was suitable ☺️

I would stay there again, it’s clean.

Exceptional

The location was fine. The food was ok, but the hot food was cold. The lock on the door wouldn't work and we had to change rooms. The noise from the Sunday church service was so loud that we couldn't even hear our TV. The toilet seat was broken; the hair dryer didn't have any heat; the shower was set for hot water and it was cold and vice versa; the refrigerator was noisy; and there were other issues as well.

Exceptional

very nice comfortable hotel clean will kill. Enjoy my stay highly recommend.

Room was clean Front desk lady was rude and condesending. Pet charge was suppose to be 25 per night and she charged my card $550 for 3 nights, plus my regular room charge. Over 800 for 3 nights. Never again will I stay here.

Room was clean Front desk lady was rude and condesending. Pet charge was suppose to be 25 per night and she charged my card $550 for 3 nights, plus my regular room charge. Over 800 for 3 nights. Never again will I stay here.

All good

Location was convenient. Noisy traffic along Highway 54 ( Lanier Ave.), right outside our room window. Lots of drunk guests in and out once the bars across the street closed after Midnight. Breakfast was very basic with few options.

Nice It wasn’t as clean as it was the first time we stayed there but we will book again when we come for anything in that area

It was so dirty and unstaffed and I checked out right after I saw the room. I reached out to management and was ignored. Dirty and unstaffed.

Nice It wasn’t as clean as it was the first time we stayed there but we will book again when we come for anything in that area

It was so dirty and unstaffed and I checked out right after I saw the room. I reached out to management and was ignored. Dirty and unstaffed.

Good

Location was convenient. Noisy traffic along Highway 54 ( Lanier Ave.), right outside our room window. Lots of drunk guests in and out once the bars across the street closed after Midnight. Breakfast was very basic with few options.

Room was clean and comfortable. The breakfast buffet. Easy parking. Great location!

Room very clean, needs a little TLC on the outside. Front counter staff extremely friendly

Good

Decent. Nothing fancy

The cleaning The staff was very helpful and very nice

The cleaning The staff was very helpful and very nice

Nothing

Good

I liked that it was in a little downtown area. The staff ,everybody I had to talk too had a bad attitude,it was not welcoming at all , no hospitality what so ever . Check in was at 3 and they had a whole line in the lobby of f people waiting to be checked in so by the time I checked in it was exhausted

Good

Location I wasn't compensated with an option similar to the original room I booked instead I was offered a handicapped room and in order to get a room like the one I booked I would've had to pay more but it wasn't my problem the room I booked wasn't available once I arrived and the on staff worker at that time was very mean and unsympathetic

I wasn't compensated with an option similar to the original room I booked instead I was offered a handicapped room and in order to get a room like the one I booked I would've had to pay more but it wasn't my problem the room I booked wasn't available once I arrived and the on staff worker at that time was very mean and unsympathetic

Very poor

We love everything about staying here. How close it is to historic downtown, the staff friendliness, how close we are to so much. N/A

We love everything about staying here. How close it is to historic downtown, the staff friendliness, how close we are to so much. N/A

Very good

I liked that it was in a little downtown area. The staff ,everybody I had to talk too had a bad attitude,it was not welcoming at all , no hospitality what so ever . Check in was at 3 and they had a whole line in the lobby of f people waiting to be checked in so by the time I checked in it was exhausted ? coming from a long trip and to have to interact with a staff like this was not ok.

Parking was easy. Staff polite and attentive. Breakfast had hot and cold choices as good as highly rated hotels, clean and inviting.

I was very disappointed when I called and let the staff know my bed was squeaky and was keeping me from sleeping. They showed no concern about it and never changed my room the next day or checked back with me . Staff wasn’t too friendly at all . Parking was available.

yes

yes

Nice place to stay with good location

Nice place to stay with good location

Location The mattresses on the bed was horrible, couldn’t sleep and next day whole body aches

I had a great room location. It was 1st floor just around the corner from the Booking Desk. Breakfast was excellent. The waffle was great....Eggs and Sausage were Outstanding. All staff were exceptional. Nothing. Everything exceeded my expectations.

Location, cost I was charged on booking card and card showed at check in. I asked if I could change and was told yes but then both cards were charged. Told to call back in a few days if one didn't drop.

Location, cost I was charged on booking card and card showed at check in. I asked if I could change and was told yes but then both cards were charged. Told to call back in a few days if one didn't drop.

Very good

Breakfast

Breakfast

I had a great room location. It was 1st floor just around the corner from the Booking Desk. Breakfast was excellent. The waffle was great....Eggs and Sausage were Outstanding. All staff were exceptional. Nothing. Everything exceeded my expectations.

Location The mattresses on the bed was horrible, couldn’t sleep and next day whole body aches

Location Nice staff Clean Comfortable room Pool closed. (Seasonal) More variety at breakfast.

Location Nice staff Clean Comfortable room Pool closed. (Seasonal) More variety at breakfast.

Good

Stayed here many times. No complaints

Stayed here many times. No complaints

My bathroom door nothing major

Quiet Location and clean. Breakfast lasts until 10 unlike most hotels that stop earlier at 9

Near lots of shopping and restaurants

Near lots of shopping and restaurants

We’ve stayed here several times and have never had any issues! The rooms are always clean. Staff is friendly. Enjoy the complimentary breakfast with good hot & cold selection.

We’ve stayed here several times and have never had any issues! The rooms are always clean. Staff is friendly. Enjoy the complimentary breakfast with good hot & cold selection.

The room was updated and clean Not much breakfast to choose from

Easy to find and not in a location that was loud I asked for handicap bathroom but it wasn’t really handicapped in bathroom and I almost fell in the shower as there were no bars to hold on to

We attended a concert that was Saturday night at 8:00 so we lived an hour and a half away so we decided to just get a hotel overnight and we chose this hotel The stay was okay we attempted to relax Sunday morning we asked for a late checkout check out was at 11:00 they told us they could do 11:30 we were okay with that so we're resting and relaxing from the night before because we were out pretty late and then we were awakened by church service in the room that would appear to be right next door to us church service started at around 9:30 10:00 The singing the instruments it was extremely loud we did not get the sleep we expected to get when we called to find out what was going on we were told that a church at least a space and I asked well why couldn't they wait till check out time to begin service and I was told kind of rudely they paid their money too so needless to say we did not get the rest that we intended to get by staying at that particular hotel and now that I know that they have church services there I won't recommend it to anybody else to stay there over the weekend It was not far from the location where we attended a concert it was 15 minutes away so that was really good because we live an hour and a half from that facility

The location was good. It’s in need of upgrading. But not in very bad shape.

The bed and pillow was the bomb I love them the breakfast was good nice and clean tasty N/a

Location It’s ok

The breakfast was good, and it was conveniently located in the middle of where I needed to be You know, for the most part the room was fine, but the bathroom, which was really not great. The paint was bubbling. The caulking was falling apart look like there were some water damage. The shower handle and faucet were all flaking off and chipping. There were some rust spots on the walls it look like a crappy paint job got done right before I got there. The soap inside of the shower was filthy, and it was only an eighth of the way full implying that they didn’t change it from the last person.

location A little noisy which is expected with older hotels I think

Met my expectations

Met my expectations

It was a good area to stay in It has a bad smell in the hallways, and room. Our floor looked like it hasn’t been swept in days. The Oder was really bad. We also asked for more wash cloths and they said none was washed.

Everything was excellent

Everything was excellent

Very friendly staff, nice property The showerhead definitely needs to be changed out. And the outlets are very hard to plug in. Based off of how they're set up in the room

We’ve stayed at this hotel several times and previous stays would have had a much lower rating…it had a run-down look and uncomfortable beds. I’m happy to say (and I hope remains this way) our stay this time was much, much better. The bed was quite comfortable, the room was clean and well-appointed and the staff was great!

We’ve stayed at this hotel several times and previous stays would have had a much lower rating…it had a run-down look and uncomfortable beds. I’m happy to say (and I hope remains this way) our stay this time was much, much better. The bed was quite comfortable, the room was clean and well-appointed and the staff was great!

Not enough handicap rooms

I don't eat.

The hotel was only for a night, and it was satisfactory. Nothing here is going to wow you, but our room was clean.

The hotel was only for a night, and it was satisfactory. Nothing here is going to wow you, but our room was clean.

We frequently stay there because of location to family. Very clean and great customer service There's nothing I didn't like. Always a great stay

n/a

location was excessively noisy ALL night

N/A

Professional and courteous staff, warm welcoming breakfast server

This place does not deserve its 2 and a half star rating. It was fantastic. Walkable to resturants. Clean. Breakfast. Pool although it was closed for the session. Check in was a breeze

This place does not deserve its 2 and a half star rating. It was fantastic. Walkable to resturants. Clean. Breakfast. Pool although it was closed for the session. Check in was a breeze

Room was clean, spacious and comfortable.

Room was clean, spacious and comfortable.

Close to my job Older

Yes

Yes

Pet friendly if needed

Pet friendly if needed

Everything was clean staff was friendly.

Everything was clean staff was friendly.

Easy parking GREAT Staff

Easy parking GREAT Staff

Clean room. Breakfast attendant was very personable and showed pride in his work.

Clean room. Breakfast attendant was very personable and showed pride in his work.

Room was clean, breakfast was ok. Was worried about facility security. Doors to enter hallway upstairs do not lock and anyone can enter facility.

Room was clean, breakfast was ok. Was worried about facility security. Doors to enter hallway upstairs do not lock and anyone can enter facility.

Old hotel..wasn’t expecting a lot for $100 a night…approached the front desk to ask for a towel and she told me to go find one of the house keepers pushing carts around the property…the house keepers pretended they didn’t speak English…Dirty old hotel…bad breakfast….nasty coffee…THESE PICTURES THEY HAVE ONLINE HAVE TO BE FROM 12+ years ago.

Old hotel..wasn’t expecting a lot for $100 a night…approached the front desk to ask for a towel and she told me to go find one of the house keepers pushing carts around the property…the house keepers pretended they didn’t speak English…Dirty old hotel…bad breakfast….nasty coffee…THESE PICTURES THEY HAVE ONLINE HAVE TO BE FROM 12+ years ago.

Great room on 2nd floor was quiet and very accommodating. Tee at front desk was the best. Breakfast was great and staff was friendly.

Great room on 2nd floor was quiet and very accommodating. Tee at front desk was the best. Breakfast was great and staff was friendly.

The room was in good condition. We were satisfied

The room was in good condition. We were satisfied

Was very clean

Was very clean

Super clean. The staff was exceptionally nice. The area was so conveniently accessible even by foot.

Super clean. The staff was exceptionally nice. The area was so conveniently accessible even by foot.

Room was clean and staff provided good customer service

Room was clean and staff provided good customer service

Rooms were clean and convenient

Rooms were clean and convenient

Yes

Yes

Clean place I just wish there were soap in the restroom and sanitizer stands work properly.

Clean place I just wish there were soap in the restroom and sanitizer stands work properly.

Room was clean, bed comfortable. Only complaint was street noise on the side of the hotel by the pool. Breakfast was good - lots of variety. Price was great.

Room was clean, bed comfortable. Only complaint was street noise on the side of the hotel by the pool. Breakfast was good - lots of variety. Price was great.

Beds and bedding comfortable.

Beds and bedding comfortable.

Staff was great. Food was pretty good for a continental breakfast with options. Room was clean. Wished the doors closed softer. Sounded like people were slamming their doors until we did it too lol

Staff was great. Food was pretty good for a continental breakfast with options. Room was clean. Wished the doors closed softer. Sounded like people were slamming their doors until we did it too lol

It was exactly what it needed to be.

It was exactly what it needed to be.

Great

Great

Clean room and great location to where we needed to go.

Clean room and great location to where we needed to go.

Staff helpful and attentive.

Staff helpful and attentive.

The only positive was the staff was very friendly.

The only positive was the staff was very friendly.

Nice staff, quiet and super clean

Nice staff, quiet and super clean

The room was clean, beds were comfy. The location was perfect for my family. The breakfast was the best part of the stay. I loved the service of the staff as well, everyone was very friendly.

The room was clean, beds were comfy. The location was perfect for my family. The breakfast was the best part of the stay. I loved the service of the staff as well, everyone was very friendly.

Yes

Yes

Staff, room, and service were awesome!

Staff, room, and service were awesome!

Yes

Yes

Check in person was nice. Fast service. Clean room.

Check in person was nice. Fast service. Clean room.

Spotless room anc friendly staff.

Spotless room anc friendly staff.

The room was very comfortable and the hotel is in a great location. The front desk staff were very friendly as well. The room is a little dated in the bathroom but overall it is a great place for a few nights.

The room was very comfortable and the hotel is in a great location. The front desk staff were very friendly as well. The room is a little dated in the bathroom but overall it is a great place for a few nights.

The room was nice and clean, the staff was very welcoming and accommodating. I would stay here again. The location was very quiet and cozy.

The room was nice and clean, the staff was very welcoming and accommodating. I would stay here again. The location was very quiet and cozy.

Clean room

Clean room

It was quiet and staff was courteous.

It was quiet and staff was courteous.

The rooms were great. Just lacked amenities that I saw on the website was available like when I asked for the roll out bed they said they have none on location when I was told before they did. No extra pillows and blankets at all which was a major let down.

The rooms were great. Just lacked amenities that I saw on the website was available like when I asked for the roll out bed they said they have none on location when I was told before they did. No extra pillows and blankets at all which was a major let down.

Place is clean

Place is clean

Place was ok. Can tell its an older building but it was clean. Staff was polite but not overly friendly. Wheelchair accibitity was odd. Had to go indoors then back out. We were not allowed to have sevice dog in all locations. Not the worse but mmmmmm.

Place was ok. Can tell its an older building but it was clean. Staff was polite but not overly friendly. Wheelchair accibitity was odd. Had to go indoors then back out. We were not allowed to have sevice dog in all locations. Not the worse but mmmmmm.

Wonderful

Wonderful

This place was amazing and felt like home. The staff was great. The breakfast was delicious and very well put together.

This place was amazing and felt like home. The staff was great. The breakfast was delicious and very well put together.

All the above

All the above

All the above

All the above

Everything was great. Nice hotel.

Everything was great. Nice hotel.

Great location. Friendly staff

Great location. Friendly staff

Good

Good

Room was nice and clean. Shower was hot, good soap and shampoo. Bed was lumpier than I'd expect for a hotel so a lower rating as I sleep there! Lovely helpful staff.

Room was nice and clean. Shower was hot, good soap and shampoo. Bed was lumpier than I'd expect for a hotel so a lower rating as I sleep there! Lovely helpful staff.

Clean and tidy. Friendly

Clean and tidy. Friendly

It was decent

It was decent

Cute city, cute facilities. Room, not so much. Door was not very secure, leaked light and sound like crazy. Security latch reported to staff but never repaired during our stay. Towels like sandpaper. There was overnight construction happening next door at the Dunkin that kept us awake, but management refused to move us to a room on the other side of the hotel. If we ever get back to Fayetteville, we will certainly seek other accommodation.

Cute city, cute facilities. Room, not so much. Door was not very secure, leaked light and sound like crazy. Security latch reported to staff but never repaired during our stay. Towels like sandpaper. There was overnight construction happening next door at the Dunkin that kept us awake, but management refused to move us to a room on the other side of the hotel. If we ever get back to Fayetteville, we will certainly seek other accommodation.

Cute

Cute

Overall, my stay was good. The room was clean and quite comfortable. There was ample parking available. However, I arrived much earlier than first thought. I was informed that check out was a 11:00 am and there were no clean rooms available at the time. I was very tired from the 6 plus hour drive so I tried to get some sleep in my car until my room was ready. I noticed lots of people had checked out and the parking lot was basically empty. I went back to the front desk and asked were there any clean rooms available. The clerk proceeded to check before telling me check-in wasn’t until 3:00pm and I would have to pay a $30.00 early check-in fee. Considering there was barely 2-3 cars, including mine left in the parking lot, led me to believe that the hotel was basically empty at the time. I was in disbelief that they would make me wait until 3:00 pm to check-in. I paid the $30.00 early check-in fee because I simply wanted to shower and get some rest. Should I return to Fayetteville in the future, I don’t think this property would be on my list of places to stay.

Overall, my stay was good. The room was clean and quite comfortable. There was ample parking available. However, I arrived much earlier than first thought. I was informed that check out was a 11:00 am and there were no clean rooms available at the time. I was very tired from the 6 plus hour drive so I tried to get some sleep in my car until my room was ready. I noticed lots of people had checked out and the parking lot was basically empty. I went back to the front desk and asked were there any clean rooms available. The clerk proceeded to check before telling me check-in wasn’t until 3:00pm and I would have to pay a $30.00 early check-in fee. Considering there was barely 2-3 cars, including mine left in the parking lot, led me to believe that the hotel was basically empty at the time. I was in disbelief that they would make me wait until 3:00 pm to check-in. I paid the $30.00 early check-in fee because I simply wanted to shower and get some rest. Should I return to Fayetteville in the future, I don’t think this property would be on my list of places to stay.

I stayed two nights due to having surgery. The staff was very nice. The hotel is very old and dated but was clean.

I stayed two nights due to having surgery. The staff was very nice. The hotel is very old and dated but was clean.

I love this place...Out the way

I love this place...Out the way

The hotel is noisy, be it from street noise or customer noise, the walls are paper thin. The breakfast is what I stay there for. They have the best included breakfast of any less expensive hotel in the area. Also, parking is terrible and getting into and out of the driveway is nearly impossible with the traffic on the main road.

The hotel is noisy, be it from street noise or customer noise, the walls are paper thin. The breakfast is what I stay there for. They have the best included breakfast of any less expensive hotel in the area. Also, parking is terrible and getting into and out of the driveway is nearly impossible with the traffic on the main road.

It was OK. The floor would "sweat" and I kept seeing gnats. There was mildew in the bathroom.

It was OK. The floor would "sweat" and I kept seeing gnats. There was mildew in the bathroom.

Breakfast should provide more of a variety

Breakfast should provide more of a variety

I don’t know what happened this time. It wasn’t that clean. There was roaches in my room and mold in the bathroom. Normally this is a wonderful place so clean and very well kept this time not so much.

I don’t know what happened this time. It wasn’t that clean. There was roaches in my room and mold in the bathroom. Normally this is a wonderful place so clean and very well kept this time not so much.

Convenient and clean.

Convenient and clean.

I didn't like that there were few amenities.

I didn't like that there were few amenities.

I didn't like that it is difficult to directly contact the hotel. This hotel has rooms with both interior doors as well as exterior. The hallways had cobwebs in the ceilings which made me uneasy, but the room was clean it just smelled very musty and felt damp.

I didn't like that it is difficult to directly contact the hotel. This hotel has rooms with both interior doors as well as exterior. The hallways had cobwebs in the ceilings which made me uneasy, but the room was clean it just smelled very musty and felt damp.

Looks like old Ga

Looks like old Ga

Room was clean with basic amenities

Room was clean with basic amenities

Nothing to add

Nothing to add

This was a good stay. I always enjoy staying at this hotel.

This was a good stay. I always enjoy staying at this hotel.

Rooms need updating. My room was moldly and had a moldy smell. Visible mold on the chair and sofa and the ceiling in the bathroom. Mattress needs updating a bit uncomfortable. Please change the carpet in the hallways! Musty modly smell as soon as you open the door.

Rooms need updating. My room was moldly and had a moldy smell. Visible mold on the chair and sofa and the ceiling in the bathroom. Mattress needs updating a bit uncomfortable. Please change the carpet in the hallways! Musty modly smell as soon as you open the door.

No workout/exercise room though it appears on some listings. Maybe just a bad day since other reviews compliment breakfast, but ours was terrible. Undercooked biscuits, greasy sausage, rubbery eggs. Hope it was just a bad day. We didn’t bother to even look at breakfast the second day

No workout/exercise room though it appears on some listings. Maybe just a bad day since other reviews compliment breakfast, but ours was terrible. Undercooked biscuits, greasy sausage, rubbery eggs. Hope it was just a bad day. We didn’t bother to even look at breakfast the second day

Quaint

Quaint

At times difficult to understand what front desk gentleman was saying - very fast talker. My room was right across from elevator so I heard all the men & workers in trucks who were loud out there. But that was just a matter of placement. Sheets were nice and clean and good A/C, both important to me.

At times difficult to understand what front desk gentleman was saying - very fast talker. My room was right across from elevator so I heard all the men & workers in trucks who were loud out there. But that was just a matter of placement. Sheets were nice and clean and good A/C, both important to me.

The breakfast could be better with a variety of food to choose and hot

The breakfast could be better with a variety of food to choose and hot

I was charged for night i wasnt there even though i confirmed i was still coming later that night...was charged a no call/no show fee..poor communication among front desk staff...Plus we couldnt get fresh towels from staff, had to go buy own towels and face cloths

I was charged for night i wasnt there even though i confirmed i was still coming later that night...was charged a no call/no show fee..poor communication among front desk staff...Plus we couldnt get fresh towels from staff, had to go buy own towels and face cloths

Ok

Ok

Easily accessible and very well maintained

Easily accessible and very well maintained

Always a nice and clean place to stay, and the breakfast is always good 👍

Always a nice and clean place to stay, and the breakfast is always good 👍

It was better than sleeping in my car. The bed was clean, but there was a lot of partiers in the parking lot and police presence when I first arrived.

It was better than sleeping in my car. The bed was clean, but there was a lot of partiers in the parking lot and police presence when I first arrived.

I showed up for the race weekend in Atlanta Georgia. We chose to stay in Fayetteville. When we arrived l noticed the sign on the desk. If you have a pet in the room there would be a few of like $200. Me trying to do the right thing. So I explain to them that my 73 year old mother has a small dog. Then I was told that I was told that I would have to pay $50 extra. And that I was supposed to notify them beforehand that I had a pet. Thinking it wasn't a big deal because of a pet friendly hotel. I was told that we wasn't allowed to stay there because they didnt have a room available because of the dog. I was shocked. All I'm saying is. I travel a lot with my family. And I don't recommend this hotel to anyone.

I showed up for the race weekend in Atlanta Georgia. We chose to stay in Fayetteville. When we arrived l noticed the sign on the desk. If you have a pet in the room there would be a few of like $200. Me trying to do the right thing. So I explain to them that my 73 year old mother has a small dog. Then I was told that I was told that I would have to pay $50 extra. And that I was supposed to notify them beforehand that I had a pet. Thinking it wasn't a big deal because of a pet friendly hotel. I was told that we wasn't allowed to stay there because they didnt have a room available because of the dog. I was shocked. All I'm saying is. I travel a lot with my family. And I don't recommend this hotel to anyone.

Great property. Nice area!

Great property. Nice area!

Just one complaint, there should be a guest safe at least at the front desk if not in the rooms.

Just one complaint, there should be a guest safe at least at the front desk if not in the rooms.

Great customer service! great staff! clean rooms!

Great customer service! great staff! clean rooms!

The bathroom in the room where I stayed need to be updated on the first floor, breakfast was good and staff.

The bathroom in the room where I stayed need to be updated on the first floor, breakfast was good and staff.

The air conditioner was so loud I couldn't sleep in the room. And there was black mold in the bathroom along the shower. Bed was comfortable and staff was great.

The air conditioner was so loud I couldn't sleep in the room. And there was black mold in the bathroom along the shower. Bed was comfortable and staff was great.

Sub acceptable TV system Many areas in need of renew or repair. Staff was VERY nice and helpful.

Sub acceptable TV system Many areas in need of renew or repair. Staff was VERY nice and helpful.

Good price

Good price

Nice place, clean

Nice place, clean

Easy check in, quiet and awesome breakfast

Easy check in, quiet and awesome breakfast

Room was okay. It was on the outside of the bldg facing the main busy street. Noisy with fire truck and traffic. More like a motel than hotel because we had to walk on outside balcony to enter the hallway to get to the room. Mattress on bed was uncomfortable.

Room was okay. It was on the outside of the bldg facing the main busy street. Noisy with fire truck and traffic. More like a motel than hotel because we had to walk on outside balcony to enter the hallway to get to the room. Mattress on bed was uncomfortable.

A very clean and quiet area. I always feel safe staying here. And the staff is very helpful people.

The lady at the front desk was very sweet and helpful

It was a pleasant hotel experience. Staff very friendly and helpful. Room was very clean.

No hot water for it was broken and still did not work the next day they would only give me 30 dollars when I had to check out a day early cause there was still no hot water when I paid 139.00 so I had to pay to stay somewhere else terrible

Very nice room and Hotel. Clean rooms great breakfast buffet. Would highly recommend this location and hotel!

Very friendly staff very freshly cleaned room . Staff came in and cleaned the room for us as well while out for the day. Absolutely wonderful place!

Nice clean room. It’s very quiet here, which I love!

She then puts me in the room straight across, room 101. I was appreciative of the move but as I settled into this room and watching television, a roach crawled up the TV screen, and all I could smell while laying in bed was perfume. I slept in my clothes because I wasn't sure if the bed had been changed. I was done!! I checked out early the next morning not staying the full three days as I had paid for. This hotel needs some work to the rooms, the other entrances weren't working, and the ice machine wasn't working. Housekeeping needs to do better in cleaning the rooms. It definitely wasn't worth the money I paid. I give this hotel a 1 star.

pla check ac unit in 212 took way too long to cool room

Easy check in, nice room, needs to be cleaned better. Bottle cap from beer in room, shower made noise with water sort of high pitch squeal, someone's hair (specific and very curly) on bathroom wall. Window on first floor with easy view from people walking past... but safe, comfy, decent breakfast

Easy check in, nice room, needs to be cleaned better. Bottle cap from beer in room, shower made noise with water sort of high pitch squeal, someone's hair (specific and very curly) on bathroom wall. Window on first floor with easy view from people walking past... but safe, comfy, decent breakfast

I enjoyed my stay very clean and a nice quiet facility and had a great breakfast

Front desk lady tried to charge my card triple.

I love that the area is quiet and it makes you feel like you are on a vacation on the beach

Muy bueno el hotel, centrico, excelente estadia. No tienen cuna para bebes.

Fairly priced, clean, roomy and private

Location is great. Sadly it must have been a grand old hotel at one time, but it has seen better days. The room had been "updated" last Sept. 2024 and the hallway as well. The bathroom sink tap needs replacement....Room was quite clean. Ok place for one night. Pool is not working. No notification of this on their website.

Nice place to rest after hard day of work.

I stay here all the time visiting family. Very convenient for me.

Great little hotel on the old town square. Spring time flowering trees and azaleas everywhere.

Nice property

I gave a poor rating for the pool due to it wasn’t operational.

Great time

The heater/air conditioner was SOOO loud, I absolutely could not sleep! Furthermore, there was no way to turn it OFF, and despite the unit saying “to adjust the temperature use the thermostat on the wall,” there was no thermostat on the wall to be found — anywhere in the room.

Great place

NASCAR weekend

Nice and clean place!! Very clean!!

Very beautiful hotel. 10/10

Little noisy

The room was clean, overall. The walls are rather thin, so hearing the residents next door was rather easy. The flip bolt to keep the door secured was wobbly and would have freed itself from the door jamb with enough pressure from the outside. I showed this to the front desk person in the morning and they took note of it.

Very cozy and quiet. The gentleman that serves the breakfast was very respectful and clean. Rooms were very spacious and very clean.

If you like sleeping in a dark room or watching TV before bed, try someplace else. The lights outside our room and LED lights IN our room we're bright enough to read a book. Also, the remote control for the TV didn't work and we couldn't even figure out how to work it manually. Not the greatest.

Stayed here multiple times and never has failed to make it enjoyable.

Hotel staff was super nice.

Best located hotel in downtown Fayetteville

This is a great location! Close to all restaurants and shopping. I was very happy with the cleanliness and the room and property.

I liked the cozy bed and room.

Good central location.

Good accommodations , clean and safe.

Family

Convenient to downtown Fayetteville.

I had a wonderful time, but I recommend that Hotels.com inform guests of the 100.00 refundable deposit requirement. Cash payments are accepted, and the room will undergo inspection. If everything is in order, the cash deposit will be reimbursed. I was impressed by the staff's friendly, helpful, and respectful attitude.

The door in room 321 needs fixing cold air comes in

Great location, historic building, lots of great restaurants in walking distance!

Convenient and easy

My room had bugs crawling around. It was hair in the bed. I wasn’t satisfied.

Room

The stay was great and the bed was very comfortable to sleep in and the breakfast was great.

Workers was very polite

Clean & friendly

The staff our wonderful

Very accommodating and courteous

Love staying here. Customer service is top notch!!!

The property itself is very quiet, renovations were going on during my stay. Hoping when I visit again they will be finished, and can see the difference. Overall for the rate it was good.

Stayed many times over the years, but I think I'll stay at other places in the future. Breakfast was passable.

Good breakfast and polite staff.

It was located close to downtown and only 20 mintues away from atlanta motor speedway, very convenient.

I booked a king bed at 2 different times and was told they only had double queen. The room shouldn’t be offered if it not available. I was highly pissed.

The room was very nice comfortable and beautiful. They were very friendly

It was private and quiet. Very beautiful inside and outside.

Nice people

The staff was very friendly. It’s very peaceful and quiet. I’ve stayed here before, that’s why I stayed here again. This year the hotel was being renovated. Other than that, everything was pretty clean.

OK place and did fine for what we needed it for. The cleanliness could’ve been better and the room smelled a bit like animals. The welcome booklet was stained with what appeared to be pet urine, so we threw that out. Was also under renovations which somehow led to the doors leading to outside being completely unlocked and unsecure. Lastly we had ongoing issues with our key cards not working, and though staff fixed it for us, we had to go back and get them recalibrated three different times.

This was my second stay at this property. For the value, it is worth considering because it is clean, you can walk to some restaurants and shops, and it is convenient to Piedmont Fayette if you are visiting the hospital. I have stayed at other area hotels that cost twice as much and didn't offer anything more than this one does. Star ratings don't always tell the true story.

Then the construction people started working at 4:30 am - right near our room. NOT a restful night, total waste of money. I should’ve left when we arrived and saw condition of the property. A rating of 81 from health department - I wouldn’t even drink coffee from here! Suggestion: close the property , renovate and reopen. This used to be such a nice facility!

The TV did not work , the floor was unswept, toilet was not clean and the sheets appeared to have already been slept in.

Rough nights of sleep. Loud and obnoxious neighbors in the hotel. Late night screaming and loud talkers. Walls are paper thin.

The chair in my room was dirty. It was the first thing I noticed as I entered the room. It needed a serious steam/upholstery cleaning. I was impressed with the presentation of the continental breakfast. Everything was so clean and neat. I was not able to partake any of the food, but everything appeared to be fresh.

Easy check-in, room was fine, comfortable bed. Was right across from elevator & was surprised how quiet it was.

This was a great location to move around the city. Very large room.

It was fine

I always enjoy staying at this property. The staff is always a pleasure, the beds are comfortable, and for the price you cant beat it. The free breakfast is nice. The coffee is terrible. I'll stay here everytime I come to town for work.

The front desk staff was very friendly. The breakfast was delicious. The lady that worked in the breakfast area was awesome. The only negative is that the bathrooms are tiny and the property is outdated and really needs to be upgraded.

Well rested

They ran out of breakfast food, sausage and eggs, two of the three days I was there. Got some, but smaller portion than usual. Didn't get more shampoo. My neighbors were super loud and obnoxious two of the three mornings and I get up at 5:15. I've already commented on the construction workers, but this time also witnessed them sitting around in the parking lot drinking beer. Not the best picture you want painted about your hotel.

Smelled like mold

Wonderful stay! I thought the bed was great. I really liked the high ceilings in the room. Strong water pressure in the shower with plenty of hot water. The breakfast was nice too. The sausage links were better than the pattys. Avoid the coffee at breakfast it was really awful. Besides the coffee this is a great hotel especially for the price. I stayed for four nights, and will definitely come back next time i work in the area.

It was definitely clean, you can smell the cleaning products and see it! I loved that! Breakfast was lil less than what I had hoped for but hot nonetheless.

The room and lobby were quite clean but the room smelled stale and old. Breakfast was simple but clean

This is my go to when in Fayetteville

Ummm nope. The housekeeping staff did their job well which is the only good thing I can say.

The staff was great from the front desk to the cleaning staff, but the property while in an awesome location is old and needs some upgrades. I watched some painting and mopping in the lobby, the attention to front lobby detail was great - let’s tend to those fixtures and places where joint dirt is obvious.

It was average. The same thing for breakfast everyday

The beds are terrible.

safe and quiet

Always love staying here

Hey, its an inexpensive place to stay in Fayetteville and I need to stay somewhere close to work. Definitely a no frills hotel with some bugs and bad plumbing in some of the rooms, but decent enough for a business trip. Wouldn't bring the wife and don't exactly feel the safest, but just keep up with your situational awareness.

Bed sheets wasn’t clean. Called to get new one but never did. There was blonde hair in the bathroom and on towels. Asked for new towels and never got them.

Great place to stay! Friendly staff and cool bars and restaurants within walking distance

Dirty

The hitel itself was beautifull, the staff was great. Bed was lumpy and cheap. Woke up really sore.

Bed was really uncomfortable & bathroom so small (shower/toilet) that it was hard to maneuver (couldn't shut door if using the toilet). Also, the "view" we had was a wall, although we weren't staying for fun (family emergency). We did appreciate the breakfast and the staff was friendly.

Chileee the posted pics are not real This is a actual motel with outside entrances, old decor, old food in the microwave lets me know the room wasnt cleaned!!! Definitely 2 star. Im mad i didn't check google first. Front desk agent was very friendly though. But take them fake photos down its deceiving. Noooo just nooo i was shocked Fayetteville had something as such 😩😩😩

Everyone was nice to me. I enjoyed my stay. The eggs and sausage was great. But you have the worse coffee I have ever had. You need to switch brands.

Great place. Great Value.

Breakfast staff rude. Needs new detail cleaning in hallways, the glass door was filthy.

Great lace to stay

Staff was great and friendly.From the cleaning staff to concierge.

We chose this establishment because our home required a repair. The check in process was quick but we were surprised by the $50 additional per night fee for our pet. These fees were not shown on the website. Also, there were some areas of deferred maintenance noticed.

The property was well maintained and the staff was great! The room on the pool side was a little noisy because of the main road. The room fridge was rickety but I was happy to have one. All in all a decent stay if you have reason to be in Fayetteville. Clean and friendly!

Breakfast was good and staff was nice.

No hot water. Room not cleaned as there was still items like a half of the water bottle somebody’s mail or left in the room. The shower still had dirt rings around it. Even when we complained to the front desk, they seemed to not care at all.

It is a very nice hotel.

Would like healthier breakfast food, but the bfast attendant was terrific

The staff is patient and accommodating. Good places to eat at in walking distance.

Recomendado 100%, excelente para una estadía corta en la ciudad de Fayetteville.

I love the customer service from the breakfast lady. She was so polite and friendly. It is an old hotel but our room was very clean and quiet.

My stay at the Quality Inn wasn't as good as I thought it was going to be. The person that checked me in, asked for my DL, phone number, email and the last four digits of the card that I used on line to pay for the room. My issue was, the person verified me with my DL, phone number and email. That should have been enough especially since the room was already paid. If I wasn't able to give that person the last four of the card that was used to pay for the room, that person would not have given me a paid room. I find this unacceptable since the person had already verified who I was. It wasn't necessary for me to then, tell this person the last four digits of my card. This person also didn't inform me of the breakfast in the morning. Since this was not my first time staying there, I knew it was available but I still wasn't informed about breakfast. Also right outside my room people were smoking cigarettes in a non smoking area of the hotel. Overall, this just wasn't a good stay.

Also, to top it off breakfast was not really ready ...no coffee, no biscuits, just eggs. Stay in the hotel across the way for your own safety and well being.

Good place to stay

Decent place to stay. They did run out of breakfast food several of the days I was there this week and this has not happened previously.