The Westin Tysons Corner

Nice clean hotel. Would stay again.

Clean room and the hallways always had a fresh clean scent. Only downside is the stairway to the parking deck was full of trash and bad odor

Highly recommended place!

The room could have been a bit cleaner. There was one stray hair (that was not mine) on the bathroom floor and apparently, dried chocolate syrup on the table. It was a bit noisy, though I was 2 rooms away from the ice machine. It was a nice stay overall. Though, I've had much better stays at other Westin properties.

I contacted Metropolis regarding the parking fees, and they informed me that the hotel does not offer unlimited in-and-out parking privileges unless a specific parking pass has been purchased. This policy was never explained to me during my stay, nor was it clearly communicated when I parked my vehicle. Additionally, the hotel's website displayed photos of a swimming pool, but upon arrival I discovered that there was no pool on the property. This was disappointing and felt like misleading information. As a Marriott Bonvoy member for several years, I expected greater transparency and accuracy regarding both parking policies and property amenities. These situations were frustrating and unfair, and I hope the hotel addresses these issues to prevent future guests from having the same experience.

Thank you

The person/company behind putting sliding glass barn doors on the bathroom to completely negate any privacy, along with not having exhaust fans in the bathroom are idiots. The electrical sockets do kit hold plugs well either.

They try to update the hotel but you still feel its old. Also no free parking you will have to pay 15$ extra per night. We had to park across the street. Be aware of small details in your reservation.

Location Confortable rooms Great Customer Service Parking fee

The staff are very dry just welcome no conversation and when you walk pass you have to speak first they won’t acknowledge you , then you have to pay to park on the property $15 per day . I’ve stayed at several Westin hotels but this was by far was the worse . Definitely needs better customer service

Clean room

Some staff were rude. Amenities overpriced I.e breakfast and parking fees.

Exceptional

Paying for parking is ridiculous. The sliding bathroom doors violate almost all rules of privacy. The staff at the reception desk are indifferent to pretty much everything.

Staff was nice

They got everything wrong, wrong room

Clean room.

Run down

Exceptional

Friendly and nice Nothing

Friendly and nice Nothing

Good fitness centre. Room good size, seemed clean enough. Parking costs £15.99 for 24 hrs (as of may 2026) with in and out available.

The Lobby was well kept and clean - having a Starbucks vendor with backed goods was nice too! Bed was SUPER comfy and we slept late with the blackout curtains. The room was very well kept and clean. If I had to complain about something, paying for parking ($15 a day I believe) feels kind of silly, but in that area it seemed pretty common, and there is a notification on their page about it. They use an app to pay for it and it makes it easy.

Upon reviewing the value proposition against the room's amenities and services, I find a discrepancy. I was required to contact housekeeping on more than three occasions to request room servicing. Furthermore, the lighting fixtures above the wardrobe were non-functional. Additionally, the daily parking rate applied exceeded the standard charge.

Rooms are terrible. Needs maintenance and renovations. Not a hotel you’ll feel comfortable in. Toilets stopped flushing middle of the night. Had to fix myself. Not a good experience. First time had a bad experience, gave it another try. Second time even worse experience. Done with the Westin, will be looking at other properties for my stay going forward.

If breakfast was included, then why they charged??

If breakfast was included, then why they charged??

Room was decent . I didn’t like when I arrived at the hotel there were no concierge service and no one helped me with my luggage!! and I had a difficult time taking the luggage out of the car to the front desk and to my room, I did all of that alone without no help, even though the staff were there!!

Room was decent . I didn’t like when I arrived at the hotel there were no concierge service and no one helped me with my luggage!! and I had a difficult time taking the luggage out of the car to the front desk and to my room, I did all of that alone without no help, even though the staff were there!!

Room was dated snd had faint musty smell. No hot water- complained at checkout- no compensation they said to talk to Expedia. Front desk staff rude.

Room had a weird smell which wasn't addressed.

Room had a weird smell which wasn't addressed.

Staff was good. Property was clean. I'd book again

the first room was unusually hot - likely due to the hot weather - but would not cool below 76 degrees

Outside look great but inside facilitie are old

Facilities were spacious. clean. No microwave in room. No coffee/tea in the lobby included in your stay - you have to buy! No breakfast included. Parking nor included.

Very clean and the bed was so comfortable!

The bed sheet is broken and very old.

Good stay

Facilities were spacious. clean. No microwave in room. No coffee/tea in the lobby included in your stay - you have to buy! No breakfast included. Parking nor included.

Exceptional

. The cleaning staff misplaced my belongings while making the bed. Bad customer service

I checked out a day early. What disappointed me most was that despite the inconvenience, the hotel didn’t offer any partial refund or compensation. Problems happen, but customer service and making things right should be a priority.

I liked that I was accommodated for receiving a dirty bedroom upon checking in. I didn’t like the slow wifi, outdated tv, clogged shower drain, loud toilet flushing, loose door panels, no chair provided with our table, the sliding door leading to the restroom is easy to come off of its tracks, the cleanliness of the carpets, the unclean coffee makers.

I liked that I was accommodated for receiving a dirty bedroom upon checking in. I didn’t like the slow wifi, outdated tv, clogged shower drain, loud toilet flushing, loose door panels, no chair provided with our table, the sliding door leading to the restroom is easy to come off of its tracks, the cleanliness of the carpets, the unclean coffee makers.

Superb

I never got to the room because the front desk and manager made a prepaid room so difficult to check in I ended up leavi

Always a wonderful stay. It is our preferred place to stay in the area. They are 10/10 in everything.

The time I came thru the doors the staff were professional and friendly quick n precise,the room was clean n fresh easy to get around with the shuttle

Always my go to spot!!

Great! prefer breakfast always had always fresh steak at this place all the time

Bed was so comfy

Clean room

I do not think you should have to pay to park when your are staying at the proprty and 16 dollars a day at that!

Hotel has become truly outdated with terrible parking system, much too small elevators and well just down right terrible noise from doors to voices in next room to just unsanitary rooms. It’s a shame and will not stay there again… but you live and you learn.

Room was clean

Clean

Everything WAS A 10/10 STAFF VERY POLITE

We enjoyed our stay at the Westin. The room was very clean and comfortable. The bed and pillows were my favorite. The staff was helpful. We had trouble with our refrigerator when we arrived and the staff were able to resolve quickly. We will definitely come back.

A Very nice hotel

The hotel lobby was clean and well maintained, which made a good first impression. However, I was shocked by how long it took for the hot water to come out. Both the sink and shower had freezing cold water for an extended period before warming up, which was very inconvenient. The hotel lobby has snacks to purchase but no drinks like soda or juice. Only 1 vending machine in the whole hotel and most of the drinks were sold out my entire stay

The last time I stayed here in December it was an unpleasant staying, but this time it was was much better. The staff was friendly and the room was great this time around I’ll be back again thanks

Everything was great until the very last night we had to call down twice about the AC not working and still had to wait about two or three hours before it actually started to work. I think that is unacceptable.

Clean hotel, close to DC, close to the mall

Comfortable clean and very good location convenient..

Very convenient location. Courteous staff.

THE ROOM: Hot water was an issue, had to let the water run for 5+ mins before it would get warm to wash hands or take a shower. The handheld filter had visible black mold on it. The power for the headboard only worked on one side and they here-rigged an extension cord out the headboard to make the outlets work. The water had a smell to it. The TV was fine but connectivity to Netflix was extremely laggy. Several buffering moments, and button presses on the remote wouldn’t respond for approx 5-10 seconds.

good location. Could be cleaner

Clean, spacious room. Lovely staff and great amenities. Third time staying. It’s our go to hotel when we are in the area.

It was a fantastic property and a great location.

Firstly the door lock on my room was broken. It could not lock until you held the door from the inside a certain way. No one came to fix it. At times I would have to leave the room door opens which was worrisome that someone could come in and take my things. The restaurant in the hotel was not a great experience. We stood there for 9 minutes waiting for help, while an employee sat at a table talking on the phone. I assumed she was on break, and when I asked her if she was she told the person to hold on and no she wasn’t. Then said the person that works the front isn’t there. Ok we see that. Is the restaurant closed? She said no and proceeded to talk on the phone. I was livid. I went to the front desk to complain and the manager on duty gave me a $10 drink card, as if that helped the experience. I left the property to have dinner off site with my room door unlocked. I will never frequent this place again. I do. It recommend.

Okay

Staff was very helpful.

Hotel was ok, bed a little uncomfortable ( too firm) kind of noisy on 7th floor as kids were running down the hall/ talking and laughing loud between 8-9 am Saturday morning and doors to the hotel rooms close very loudly.

Excellent hotel, spotless rooms, excellent service

The customer is not good like my expectation

Clean room, nice staff

Yes

Clean room; Friendly staff

Clean room and friendly staff. I recommend

Rooms and facility need upgrading. There was only one robe in the room. Toilet is down low. Tub was chipped. Blanket ragged. Staff was nice.

Always a nice room and nice staff

Room was comfy and clean. I appreciated the complimentary ride to the Metro station.

Great room, old hotel

We couldn’t sleep the whole night as there was a constant loud sound coming from vent/ mechanical unit in the room. We stayed there only for one night.

Best staff, best stay!

Ha!

The room was clean but the toilet was so loud everytime I flushed , tv remote was not working and the AC unit sounds like you are starting a motorcyle everytime. It was just clean but I barely got any sleep.

Found three condoms under the bed cover. Felt gross

Nice staff, clean rooms

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Room was clean and well sized for our 2 night stay. Only complaint is that we had no hot water for the second day's shower.

Very clean, nice environment and very comfortable!!

Clean room and great location

The staff was courteous.

We loved the room, the bed was the best, the shower was lovely. We will definitely be staying again!

Personnel was fine, just the heater in the room didn’t get to raise the temperature. It was a cold night out, yes, but we only saw the room reach from 68 to 71 after several hours of machine causing wind in the room. Our target was 73. The shower also took some time to provide hot water.

The bathroom toilet did not work. We had to call maintenance to come work on it at night.

Staff was fine. The room needs attention. An old pilled blanket on the bed needs to be replaced, the handheld shower wand spewed water from the hose connection, the refrigerator did not work, and there was not a hair dryer in the room. I'm the middle of a Netflix show or stopped working and wouldn't reload. Multiple error messages continued to appear. The Westin needs to do better. I brought these issues to the staff on departure in person and in writing and have heard nothing from the Westin. At the very least, I should get a free stay.

Also super nice that we could access the HDMI port on the TV as we always bring our Fire Stick with us. ALWAYS. That’s becoming less common, having that access, and if not available, we never return to those venues.

Room was clean and very nice staff

Parking was dumb. Dopr openings vs where rooms are. Fire alarms.wemt off at 5am. No real communication from staff on wjat was going. Had housekeeping lnocking on dopr tryimg to get us out the room when there was still a little over an hour left before checkout

This was such a beautiful well cared for hotel. Staff delivered outstanding professionalism, kindness, very friendly. The atmosphere was so relaxing, food and service. I can’t thank the staff enough for a very nice little getaway. I will be recommending this hotel to my family members, and colleagues at Work. Five star rating!!!!!

Need to improve clean

The room was okay. Stains on the couch and the bee cover, and saw on roach coming in from under the door on the last night.. And had parking issues. But other wise the stay was okay.

Friendly Staff and good food and good walking distance to the Public Transportation

the beds were really comfortable

Rooms were nice and clean. Lobby was clean as well. However, the smell of cannabis filled up our room at night and when we called front desk they sent someone who couldn’t not understand or speak English at all. We had a baby with us and that was an inconvenience. The rooms also don’t have microwaves and we had to go downstairs to the lobby anytime we needed to heat up our food or food for the bay. Otherwise, our stay was good overall.

Clean room and friendly staff

Check-in guy was terrible. Property advertises both laundry and pool but there was none. Parking is $15 a day and is inconvenient. Plenty of other options in the area, I would pass on this one.

Toilet seems old, stopped working. Staff took a while to come fix it. Hotel was clean.

Everything

Wasn't too bad of a hotel. Bathrooms are a little dated the rooms too

Great staff and location. Very clean and comfortable.

Nice room, great blackout drapes, nice facilities, friendly staff. My only isdue is the elevators are extremely small lol

Incredible staff. Great location. Very clean.

Marie at the front desk was excellent! She made me feel welcome and at home like if she was my best friend! I enjoyed her so much!

Water temperature takes forever to just be warm, not even hot. Water temperature is not consistent during shower

Staff was awful

What a wonderful welcome!!!! Always enjoy staying here but this was an extra awesome and extra nice stay

Wonderful room and pleasant staff

It was peaceful, not a lot of noise, the shower was nice. Esthetically it gave off a business hotel kind of vibe, like it’s more for conferences and business events. The walkability wasn’t great. Overall it was nice.

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It says on the website that the hotel has an indoor pool - it's a lie plus the bed sheets it looks like it been used.

Everyone was friendly and helpful

All was good

The glass opaque sliding door to the bathroom was a bit strange and we had a little problem with the parking system but otherwise everything was great. The staff were very helpful, polite and overall very professional. The breakfast was good but a littler pricey. Everything was clean and neat.

Nice people

Excellent staff and service

Nice room and staff - loved the bathrobe, mini fridge. Good location.

Had many problems at this hotel for some odd reason. After reserving and paying through Expedia, my card was authorized for a very large amount and nobody wanted to adjust it to a reasonable number - even after one manager agreed to. I was told that my parking would be taken care of for my week stay, but I paid twice in one night just to set myself free. The surrounding area is not pleasing at all... Ive never in my life had an experience like this one at ANY hotel and I will not be back

Nice room and staff

This is nice

Everything was great!

It’s always pleasant every time .

The room was good, the only thing was the bathroom cleanliness. The floors was full of hairs and the shower the tiles were dirty. The staff was great!

clean room, nice staffs, We had a great time with our family.

Smooth checkin

Stayed one night. Happy with property especially the beds

They have bad idea of sliding door bathroom it has hard to closed or opened. The second one is parking issue the parking been free but to enter or exit have to call

Check in attendance, Ishmael was highly professional, courteous and informative. He offered a welcome smile after a long day in stressful times.

great

Enjoyed my short stay to rest up for my return to NY. Valet too great care of my vehicle and staff was attentive to my needs. Clean room without any issues and breakfast was very good.

The front desk staff was some of the best I’ve ever experienced.

What didn’t go well was I booked a 2 night stay the parking was $10.99 a day but they charged every time I left out just to get something to eat. The next thing I was changing my clothes after 6:30pm and the maid just walked in the room not knocking or anything I would never recommend or stay at this location every in life!

staff was great

Quality of the hotel consistent with the Westin brand. The bed and all the pillows were so comfortable. However hot water took forever though in the shower.

Clean and friendly staff

Everything good

very clean room, convenient location, and complimentary water and snacks

We arrive the hotel at 1:20 AM he checked us in at 3:30AM, at where in this world could such a thing happened. It’s the worst experience we ever had. Rooms where v dirty, stains everywhere in carpet, pills next to furniture, burned sheets & mattress, dust and dirt all the floor and lamps , spider webs in the top and next to the bed, weed smell on non smoking room , it was mess everywhere.

There was no hot water due to an issue with the boiler. All the person at the desk could say was sorry and there was nothing he could do to make the situation better.

N/A

Room service order was incorrect. Limited menu with subpar food. Strange exposed lighting over headboard that appeared to have no been dusted or cleaned for years. Friendly staff and nice location. Overpriced for what it offers.

Great

Very nice hotel

The bathroom in the hotel room wasn’t completely or properly cleaned. There was a dirt ring around the tub, hair and overgrown mold coming through the caulking. Lastly, the light in the shower was blown. All of which was disappointing because I’ve stayed here 3x in the last two months

Great service and friendly staff

Parking lot poorly lit and had to pay via app for parking-could not pay hotel directly.

Great staff and very clean room

Clean room

Otherwise, everything was perfect.

Pet friendly. Bar food and drinks were okay. Buffet was not worth it. Food was subpar and not worth the price.

Accessible room was ok but narrow. Shower floor was extremely slick. Had to use a towel to stop from slipping. Glad accommodations were there but a bit more thought about them would make the world of difference. Staff was lovely

The servers dealt with were friendly. Be cautious when requesting an assistive room. We needed a roll in and even though we confirmed it we were given a tub room. Management adjusted the problem but suggested next time we call property directly.

Rooms were large, clean & bed was very comfortable! Few stains on the carpet but overall a very good experience. Great location, easy to get on & off the highways. Parking was easy & safe. Friendly staff

Staff are always excellent at any Marriott/westin hotel. The beds are a little firm for our liking and no ventilation in the restrooms. It’s good they have a Starbucks and restaurant in the hotel, there’s no real walking distance places around. Mall is close by and their transportation services are great to get to the mall nearby. Overall would stay again.

The room is really bad.

Marie who work on front desk on Oct 10 Friday night was very nice and professional. Excellent Costomer service and take extra steps to help out. I really appreciate her attitude and sincerity

Clean rooms

Loved everything including room service from the restaurant downstairs.

The staff was so friendly and professional. I was checked in by Maria and she was so good!!

Clean room and staff was great

The property was convenient, quiet and comfortable but needs updating. The faux stone on the walls is peeling off.

Great

I arrived exhausted after a long trip, only to be told my Hotels.com booking hadn't come through. The front desk gave me two options: pay $150 plus deposit to check in, or wait an hour for confirmation. When I asked for a supervisor, she repeated the same thing with zero empathy or accountability. I've traveled to many countries and never experienced such careless service. Avoid this hotel-staff are rude and unprofessional specially the front desk

This was my third time staying here and I love it. I come here for my quiet getaway weekends alone. This hotel is always really quiet and clean. The beds are amazing. There isn’t really much going on in the hotel, there is a bar and Starbucks in the lobby area. There is a gym, I haven’t used it yet. As a female traveling alone, it’s pretty safe. Parking is convenient and just $10 a day compared to other hotels in Virginia charging $30 and up to park. I just wish there was a pool.

Convenient parking, in a great location.

Ants in the room

Accomodating, friendly staff. Hotel smells good. Nice and clean room.

c

It’s a very nice hotel. Our room was clean and the location is close to everything.

Staff was prompt, but the room was not cleaned properly at check-in and the in-room creamers were expired.

Clean and affordable

Pillows were big and inconvenient to put under the head

Great

Only issue was flickering light bulb in the bathroom. That should have been fixed before I checked in.

The staff was very professional.

that’s all good

Nice location

Hotel and staff were wonderful. The beds were comfortable and the room was clean. We felt that we were in a safe area.

Loved that it was pet friendly and the water and snacks at check-in were a nice touch.

The staff was excellent. Fast efficient, and very pleasant. They have on site food and drink, and our conveniently located near dozens of restaurants and shops. The parking is paid per night and you must get the procedures from the desk before you go to the lot.

My stay was great the room was super great I loved it

Only complaint is that the shower water wouldn’t get hot.

Great welcome staff! Lily from Ethiopia was wonderful as a check in person! What a treasure for Weston!

The vents were dirty causing me to sneeze a lot. This could also be because they allow pets. Also, the surfaces in the room, such as the table and night stands were not very clean. There were old spots on the surfaces from oil and drinks. The bathtub still had shower gel/shampoo left in a huge glob. The bathroom mirror was not very clean. I was a bit disappointed red as I’ve stayed here before and this is my first time having any complaints. We stayed 1 night so I decided kit to make a big deal out of it and disinfected the surfaces myself with my travel Clorox wipes. The team at the front desk were very professional and nice. However, I was really disappointed with the cleanliness of the room. It was definitely questionable.

Really nice hotel. In a great area and excellent price.

We always stayed in this hotel while we are in NOVA. Excellent location, close to everything and very convenient.

Hotel is good and suitable for the family and place for local attraction to reach

The front desk staff was phenomenal

Amazing staff, clean rooms and comfortable beds.

Excellent location and rooms very confortable

Always a winner!!

Room, revolving door, lobby and hallways smelled amazing. Ms Marie was very accommodating and very pleasant to speak with.

The room was very clean, well organized, and, oddly enough, I really like the placement of the furnitures. The parking lot method was the only downside. Having to go only and use a third party to gain access to parking made things a bit less convenient.

The room was clean. The staff was kind and attentive

Staff so kind

We were told that self parking fee is $10/day with in/out privileges. My wife ended up paying $10.99 each time in and out of the parking garage

The parking was confusing and I was charged twice

I always recommend this place to stay.. nice area.. quite.. commute.. goood customer service

VERY attentive staff!

I like Westin everywhere 🙂

Smells great, beds very comfy.

As always, the Westin beds are super comfortable!

very clean everywhere

Loved the firm mattress and pillows

Excellent service

Cleaning staff needs to pay more attention when cleaning the rooms. Maintenance needs to respond in a reasonable timeframe.

Efficient check in

Nice hotel!

Marie was great! So very helpful and friendly

Great

Location

Marie provided excellent service at the Front desk

It was good stay

Love it

You can play in the 25 th floor Asian sushi bar. They just opened it up . It has a nice menu but the desk clerks have to make you a key. We went with 4 people. Service was slow but they give free refills if you sign up for the membership it’s free. Just like being at UMI

Front desk people were very friendly and cooperative

They immediately handed our children little welcome bags, which they were incredibly happy about. It really made our kids night with cute little snacks and their own little bag. My wife is also currently pregnant, and they catered to her by asking her if she would like a drink of water and gave her a complimentary muffin. It was SO refreshing to feel like a hotel really cares about their guests. This place is definitely does. The human experience and hospitality was worth it all on its own. From beginning to end, it was an excellent experience. The room was very clean, and very quiet. The hotel is very nice inside and welcoming to guests. I would not ever hesitate to stay here again if I’m nearby. This will be our go-to hotel in the area! I don’t often write reviews unless a hotel blows me away (or quite the opposite) but this location was incredible. The room and the staff could not have been any better. 10/10. Thank you for the excellent stay. We will be back!

Nice hotel

Great value for the money

I was there for 5 days. During that time, I didn’t have any hot water and the AC would fluctuate up to 78 degrees. This was my first time staying at the Westin and will be my last. Their staff is nice and friendly and the bed was amazing but if you can’t shower and stay cool, it makes for a miserable stay.

Very convenient with available food options

Excellent! Provided water and snack bag upon check-in. Beds comfortable, room clean and as advertised. Maybe not Queen size beds as advertised but still good. Plenty of towels, soap, shampoo, and conditioner for use. Convenient location. Annoying to have to pay for parking.

Excellent

Always curteous and right on. The perfect hotel. I recommend wholeheartedly.

Safe clean and comfortable stay

The property was very nice. Soon as you entered the Hotel it smelled clean. Staff was absolutely wonderful. Just didnt like the fact that you have to pay to park at a hotel where you are paying to stay.

Great stay. Great service and accommodations

Great choice for our last minute getaway!

Good stay

Perfect loved everything parking was perfect

Great place to stay, friendly bar staff.

Spent an overnight with my wife and two young children. Extremely clean and comfortable. Highly recommend.

Good hotel in a good location, but a bit dated.

No hot wanted. Room was not clean. Refused to deliver food to room. All & all not what I expect from WESTIN brand.

Great stay. Clean. Comfortable.

Nice staycation destination, friendly staff

Fine for the price but location difficult. No where to walk. Restaurant limited and couldn't get coffee until 7am on weekend.

Very clean an close to the mall

The stay was amazing. The front desk supervisor was very helpful and accommodating

The property was beautiful and the rooms were very nice! The office manager, Marie, went and above to make sure that our stay was the exceptional!

The restaurants offered great meals The room was clean and comfortable The elevators were fast The gym is awesome I will be returning

If one pays close to $300.00 for two nights the parking (in my estimation) should be free.

Very convenient. Friendly staff. Clean and comfortable. Would definitely return!

Liked the renovations and updated decor

Clean and comfortable. Courteous staff.

My room was dirty. There were opened condoms on the side of my bed. The fridge barely closed and the room was a bit stuffy and moldy. I’m highly disappointed in the way the hotel keeps the rooms

Amazing place

Friendly staff

This hotel was very welcoming with a goody bag at check in. The hotel was clean and comfortable. They even supplied lavender scent to roll on at bedtime! I was very impressed!

The property had all the amenities you need and more. Great location.

Staff went above and beyond for my paraplegic hubby and myself, to make our stay comfortable!

Bathroom is very good.

Clean and comfortable

Great location at Tyson corner

Good

Great location, wonderful staff and a great value! We've stayed here several times and will again!

Overall good

Good value, clean, had everything we needed.

I left my room at noon, I came back midnight and I was surprised that nobody cleaned my room. I told the front desk and they did nothing!

Great location