Best Western Fairfax
About Best Western Fairfax
Located 18 mi from Washington, D.C. via the Vienna Fairfax Metro line which is 3 mi from the property, this hotel in Fairfax, Virginia features a seasonal outdoor swimming pool. Free WiFi is offered and free on-site parking is available. All guest rooms feature a flat-screen TV, a work desk and a refrigerator. Select rooms offer a seating area with a sofa bed. Best Western Fairfax City offers a complimentary American breakfast and free tea and coffee throughout the day in the lobby to all guests. Guests have access to the business center as well as the on-site restaurant and lounge. George Mason University is 2.8 mi from the property. The Fair Oaks Mall, which features over 200 stores, is 3.4 mi from Best Western Fairfax City. Several restaurants and shops are also within walking distance.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests praising the breakfast, cleanliness, and friendly staff. However, there are consistent complaints about the property being outdated and in need of renovation, as well as issues with noise and poor ventilation. Some guests also reported problems with their rooms, such as dirty linens, broken appliances, and pest sightings.
- Good breakfast options
- Cleanliness
- Outdated property and rooms
- Noise and poor ventilation
- 3.5/5
Good
- 5/5
Great place to stay for repeat weekend stays
- 5/5
Very nice pool area with lifeguards on duty, breakfast was also very good!
- 3/5
This hotel is located in a good location. However, it is outdated. Definitely needs renovation and better maintenance.
- 5/5
Excellent location and wonderful staff. We had a lovely time!
- 5/5
The place is clean and there’s variety of food to choose for breakfast. The only thing is the attitude of the front desk when we checked inn. He was a little bit rude when he welcomed us. His face looks grumpy, not smiling. Anyway, probably he’s having a bad day that day. But overall, still going to recommend the place.
- 4/5
The breakfast was pretty good. Lots of seating and the staff was nice. The lighting over the bathroom mirror needs to be brighter. Other than that, everything was good.
- 4/5
Very good
- 5/5
Breakfast was good every day, personal was nice and helpful, well located and clean
- 4.5/5
Superb
- 4/5
Clealiness Upgrade rooms
- 3/5
basic accommodations. Complete jerk at check in who claimed "I can't do anything for you" to get my mom (who can't walk) a room on the ground floor (there's no elevator), even though I booked a handicapped-accessible room at booking. Raised his voice at me in response to my frustration. When I mentioned reporting him up the ADA, he magically found 2 rooms on the ground floor. Just uneccesary jerkiness
- 5/5
Free and convenient parking. Chose this location as convenient to the Metro Vienna Orange line transit. Full breakfast with eggs, grits, waffles, etc. was fresh and good. Onsite coin operated washing machine and dryer was convenient. Coin operated laundry detergent dispenser was out of order.
- 2.5/5
Totally outdated, rugs, worn, and...
- 1/5
The room was dirty and had bugs. The Assistant Manager said the Hotel Manager would look into the matter and call me back, but I never received a call.
- 4/5
Very good
- 5/5
cozy room in busy area, nice breakfast also clean outdoor pool.
- 5/5
Location was accessible to the area...
- 5/5
A lovely place, I love it
- 4/5
Location and comfortable big rooms . Very friendly staff specially Ms.Wajma on front desk extremely helpful.
- 3/5
Pleasant
- 4/5
Have to come up to my job a few times a month for a few. Looked online and wasnt surpised at the prices at other hotels. Found this one and DID NOT read that it was outside rooms. Was very nervous about that. Check in was fine. Got to my room and wiped down everything so not sure how clean it was.
- 5/5
It fit our needs perfectly
- 4/5
Room was clean. Bathroom seemed to have been renovated. Biggest complaint is hotels.com says pool is open til 10 and it closed at 8. Doesn't open until 11:30 which stunk because that was a big reason I chose this hotel. Also, no elevator which is stated in the info but I missed it. Breakfast was good. Lots of hot food and lots of tables for guests.
- 3/5
After checking into a first-floor room, I immediately found two cockroaches near the entrance. I took photos and asked for another room. At first, the front desk said no rooms were available, but after seeing the photos, they moved me to a room on the third floor. Obviously, cockroaches can exist anywhere, but I did not want them sharing my room. Because of that, the stay was not completely satisfying. Still, the room itself was decent overall. The bathroom water pressure and drainage were good. There was no “Do Not Disturb” tag, so housekeeping cleaned the room while I was out. I also lost my parking tag on the second day, but fortunately had no parking issues during the stay. On the final Saturday night, the neighboring room was very loud after midnight, which was frustrating. Checkout was easy, but Sunday breakfast started at 7:00 AM, so I could not eat before leaving. I wish weekend breakfast also started at 6:30 AM. Despite the issues, the location and price were good enough that I would probably stay here again.
- 5/5
Great !! Over all !
- 1/5
This place was absolutely disgusting. The coach was soaking wet. The whole room was damp. The sheets had stains all over them. It was such a complete waste of money. I couldn't sleep at all, woke up early and left. Never EVER again.
- 1/5
Staff was by himself but he was helpful we were able to cancel the room and got refund. The place is not really good place to stay. TV remote was not working properly it’s like a motel place.
- 5/5
Slightly aged, room was warm and had a bit of that hot hotel room smell...once the room cool down (large window facing the sun), the sultry smell went away and the room become comfortable and did not smell (no hotel room is clean). I had a good night's sleep and a very nice breakfast in the morning. Would stay at this BW again for the breakfast alone. Front desk was professional and customer friendly.
- 4/5
Great breakfast.
- 5/5
Exceptional
- 1.5/5
Booked it for the pool but it opens in 11 AM in the morning. So I was not able to use it.
- 3/5
This is Motel level
- 2/5
The buffet breakfast is very good. Older hotel
- 4/5
Very nice
- 3/5
Just 3 stars ....
- 5/5
Good budget hotel for a school group.
- 5/5
Breakfast is way better than expected.
- 0.5/5
leaving Breakfast attendant was a rude old lady whom I remember from my residency Room did not have good AC and stunk Location seemed nice until a drug dealer and the owner of a tobacco store followed my partner and I from the gas station back to the hotel; I wound up calling the police
- 5/5
Perfect
- 5/5
Exceptional
- 0.5/5
leaving Breakfast attendant was a rude old lady whom I remember from my residency Room did not have good AC and stunk Location seemed nice until a drug dealer and the owner of a tobacco store followed my partner and I from the gas station back to the hotel; I wound up calling the police
- 3.5/5
Good
- 5/5
Amazing resort feeling at this hotel but sadly pool wasn’t open which I had known. Very clean and only downfall was the horrible dial up internet speed which made me feel like I’m staying in farm land. FYI Internet speed was at the most 5mbps
- 5/5
Very easy to park. Good bed to sleep. And Hot breakfast too.
- 3/5
LIGHT SHUT DOWN ALOT OF TIMES COFFEE MACHINE WAS NOT CLEAN AND SPECIALLY SOFA ALOT OF DUST
- 4/5
Clean comfortable rooms, excellent breakfast, conveniently located.
- 3/5
Good people and clean property
- 4/5
This is an old-style (60s era?) building, so I was ready to be disappointed. I was pleasantly surprised that once I was in the room it was clean and comfortable. The only downside I found was that there is no elevator between floors. You may find it difficult to carry bags upstairs (or down) if they're heavy.
- 0.5/5
I cancelled on a Monday for a Wednesday stay, but they did not accept my cancelation and still charged me. Read above comment.
- 5/5
Staff was excellent, room was clean
- 4.5/5
Breakfast. Price was good No elevator. I did not know this but should have because it is a motel.
- 4.5/5
Superb
- 4.5/5
No elevator. I did not know this but should have because it is a motel.
- 5/5
Arrvial staff was great showed us exactly where our room was and breakfest would be. Room was clean and bed very comfortable. Breakfest was wonderful and staff accessable check was nice, will stay again thank ypu Paul F Hollop
- 4/5
When we arrived we took all our luggage inside the lobby and parked the vehicle. Once we signed in we realized you cannot get to your room without going outside. Of course our room was in the back of the building so we had to pack everything back in the vehicle and drive around the building. Other than that everything was good.
- 5/5
The location was good, easy to get on the interstate and east to find shops. Staff was helpful and kind. Breakfast was good, kids LOVED the waffles! TV sometimes didn’t work and we had trouble with microwave.
- 5/5
The location was good, easy to get on the interstate and east to find shops. Staff was helpful and kind. Breakfast was good, kids LOVED the waffles! TV sometimes didn’t work and we had trouble with microwave.
- 5/5
The breakfast was very good. I had left some things in my room and the staff was very good about getting it back to me.
- 5/5
Convenient.
- 4/5
Excellent hotel breakfast!
- 3/5
bed sheets looked old, bathroom seat was loose, bath sink did not drain well.
- 3/5
This hotel is actually a motel, and it needs a serious makeover. However, the breakfast, and the mattress were really good.
- 4/5
We reserved three rooms over four days. The rooms are dated, but very clean. The bathrooms have all been renovated. House keeping came daily and was very good. We each requested an additional blanket as what was on the bed was too light (mid May).
- 0.5/5
I cancelled on a Monday for a Wednesday stay, but they did not accept my cancelation and still charged me. Read above comment.
- 5/5
Nice breakfast, clean hotel
- 5/5
A very nice buffet in a spacious room
- 5/5
A very nice buffet in a spacious room
- 3/5
It was ok
- 4/5
Good breakfast, safe and reliable
- 5/5
Friendly staff, quick check-in. Clean, comfortable room. Great full breakfast buffet.
- 4/5
Clean room, friendly staff. I didn’t realize this is a motel or I wouldn’t have booked it. But it worked out ok.
- 4.5/5
Superb
- 5/5
The room was clean. Breakfast was your standard hotel breakfast. Plenty of parking.
- 5/5
A full hot breakfast. It was quiet but on the pool side. I imagine it's not by the end of May. Hotel is dated but was clean
- 3/5
It’s a motel. You get what you paid for, overall was ok.
- 5/5
Place was clean. Only thing is that the breakfast place was small and crowded.
- 4/5
Very good
- 0.5/5
Bad
- 4/5
The pillows suck
- 0.5/5
Bad
- 4/5
The pillows suck
- 5/5
Clean room
- 3/5
Everything was fine but this is a very old structure.
- 0.5/5
Bad
- 4/5
Dated but clean property
- 5/5
Clean, quiet, comfortable bed!!!
- 1.5/5
Poor
- 2/5
Nothing No elevator, which is needed for health issues. After struggling to get to the 3rd floor, only to get there and realize they gave us the wrong room. Had to go back down to the rude staff at the desk to get the correct room I reserved and paid for, to struggle back to the 2nd floor. Also did. Not feel safe in this hotel. Doors had very poor security. The room was not the cleanest. Just old and out of date. I’m glad we only had to stay one night.
- 4/5
We were given a room already occupied by someone when we first checked in. The problem was quickly corrected, but not a good start.
- 5/5
Exceptional
- 2/5
No elevator, which is needed for health issues. After struggling to get to the 3rd floor, only to get there and realize they gave us the wrong room. Had to go back down to the rude staff at the desk to get the correct room I reserved and paid for, to struggle back to the 2nd floor. Also did. Not feel safe in this hotel. Doors had very poor security. The room was not the cleanest. Just old and out of date. I’m glad we only had to stay one night.
- 5/5
great breakfast
- 2/5
Checked into the rooms (requested joining rooms). The 2nd room my wife and 3 of the kids were sleeping in smelt like smoke. We booked 2 non smoking rooms. My wife has Adam and so does my youngest daughter. No other room close to us was available so we made it work by switching since I also had 2 kids sleeping I. The room with me. We are a family of 7. I was very disappointed. When reported it I was told it would be investigated. There is a smoking station/ashtray for smokers literally less than 6 feet from the entrance of the non smoking rooms We will not be staying there again!
- 5/5
Everything was fine
- 3/5
Room was clean. Sofa bed was awful in king room. Pillows were hard and lumpy. Location was good for our needs and breakfast was appreciated. Coffee was piping hot.
- 4.5/5
Close to venue I was attending
- 5/5
Keycard didn’t work for room on our leaving day but we just went to the front and they fixed it.
- 4.5/5
Close to venue I was attending
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Felt safe, clean location and staff was helpful Keycard didn’t work for room on our leaving day but we just went to the front and they fixed it.
- 2/5
The staff were nice. The free breakfast was good. The property was clean, however, the room smelled of stale smoke, the tub looked unclean, the sheets had tears in it and the bed’s quality felt very old. It is an older property but I don’t mind that. It’s the issues I had with the room itself that’ll prevent me from returning. It was close in proximity to EagleBank Arena which I appreciated but not for a return visit of the need arises.
- 3/5
- 1/5
Todo estaba exelente
- 4/5
Clearly
- 5/5
Exceptional
- 5/5
Excellent value for price. Older hotel, but well maintained. Very friendly and helpful staff. We had a maintenance issue that was resolved in minutes. Breakfast was very nice.
- 5/5
Great breakfast and rooms were clean and well equipped. Great value.
- 4/5
Comfty beds . good cleaning standards , rooms well equipped. I asked for a charger for my Samsung cellphone. I needed it urgently and they didn't have any. I think these are essentials on every hotel. The furniture seems to be old.
- 5/5
Breakfast had alot of choses to choose on the buffet. Parking felt safe. The room was very clean and bed was comfortable.
- 4/5
Very good
- 3/5
Lighting was poor and sink faucet had very little water and no pressure.
- 4.5/5
Proximity to where I needed to be the next morning. Entry/exit to main roads.
- 4.5/5
Proximity to where I needed to be the next morning. Entry/exit to main roads.
- 4/5
Great breakfast and foyer, very modern. The rooms are clean but could use a refresh.
- 5/5
Niey kept older motel. Rooms are spacious and clean. The bathroom was remodeled. Plenty of parking and nice breakfast.
- 5/5
However, the price was very reasonable. Staff is very pleasant and helpful. Room was very clean and comfortable. There’s a great Pizza place w/bar, and a Burger place, both family friendly, a very safe 5 min walk away. I would definitely stay here again, but ask for an inside room! lol!
- 5/5
This is very good for the price. The rooms are dated but well maintained. The breakfast is excellent- something for everyone. Waffles, cereal, oatmeal, fruit, potatoes, eggs, bacon and more. Free coffee, tea and hot chocolate in the lobby and rooms. Pool looks really nice ( it was too cold to swim when we were there).breakfast room and Libby are updated - nice family vibe.
- 4/5
Clean, comfortable, very good breakfast with hot food. Eggs,sausage, potatoes, bacon, waffles, and all the regular continental breakfast things , not outrageous , DC prices. Outdated carpet. All hotels should get ride of carpet!
- 4/5
Clean, comfortable, very good breakfast with hot food. Eggs,sausage, potatoes, bacon, waffles, and all the regular continental breakfast things , not outrageous , DC prices. Outdated carpet. All hotels should get ride of carpet!
- 4/5
My stay was great, was 9nly for 1 night to attend an event. Only think is the remote to tv stopped working. But no major issues.
- 4/5
The breakfast was great and the parking was safe.
- 4.5/5
Room cleaned sooner. Should have a room to just sit to talk and play table games.
- 4.5/5
Room cleaned sooner. Should have a room to just sit to talk and play table games.
- 2.5/5
Passable
- 5/5
The complementary Full Breakfast was excellent. It is something that reminded us of how nice it used to be when starying at a full-service hotel. We look forward to coming back during the warm months to use the large outdoor pool and lounging amenities.
- 2/5
Mattress was line sleeping on a 4 x 8 sheet of plywood with a sheet over it
- 4.5/5
I loved the bathroom and how clean everything was. The gym could use some improvement.
- 4.5/5
I loved the bathroom and how clean everything was. The gym could use some improvement.
- 5/5
Our second stay at this location. The room is dated, but clean. The beds are comfortable and the room is well apponted. The best part of our stay is always the breakfast buffet.
- 5/5
The Best Western in Fairfax is clean, helpful, and run by a delightful family and staff. I recommend it.
- 3.5/5
Good
- 5/5
Breakfast was excellent
- 4/5
Clean, nice breakfast. Would have been nice to have an elevator. Lugging suitcases up flights of stairs was difficult.
- 4/5
Parking lot needs attention as the surface has definitely seen better days. Also, the folliage around the parking areas should be trimmed back a little to keepbit away from cars.
- 4/5
Was nice to have a hot breakfast. Had no issues. Conveniently located and surprisingly quite.
- 4/5
Room was clean but property run down
- 4/5
This property is in the heart of Fairfax City but tucked back from main road. Quiet and clean. Basics met. How ever bedside lamp broken and alarm clock didn't work, but I travel with my own. I was on third floor walk up - rough with luggage. I have rebooked another stay and I requested a drive up location as I am older and stairs with luggage is rough! Breakfast was very well done.
- 4.5/5
Too many stairs
- 4.5/5
It is convenient to everything Too many stairs
- 5/5
Breakfast was great!
- 3/5
Beds need upgraded
- 5/5
We had a short overnight visit. Everything was great and the pool looked amazing! sorry we had no chance to use it.
- 3/5
Very old. Breakfast was good. Lobby good. Rest worn
- 4/5
Room was clean and beds was comfortable. Furniture was old but still functional; bathroom seemed to be updated recently. Breakfast was included with my reservation - it was okay, but all the bananas were old and spotty, potatoes tasted like they were cooked in yesterday's oil.
- 4/5
Nice stay, nothing fancy but it met our needs. Breakfast was good, coffee was hot. Worth the price.
- 4/5
Very affordable place for our teip to Washington. Decent breakfast, great room and size is spacious. Upon arrival we were offered a room which smelled weed, the room was exchanged but this was extra hassle. Also they have drinking water filler available. Overall pretty satisfied with our stay.
- 5/5
The Quality Inn nearby screwed up my room selection so as a last-minute change of plans, this worked out perfectly.
- 4/5
It's a nice facility. Breakfast is good. Nice staff.
- 5/5
Check-in was a breeze, the bed was comfy and clean, the shower was awesome.
- 3/5
staff is ok breakfast is ok
- 5/5
Good variety at breakfast. Friendly staff. Great value.
- 1/5
Truly terrible treatment by staff. Lied to us constantly.
- 4/5
It was great
- 5/5
Good decent place
- 4/5
Great.
- 1/5
Terrifying nightmare experience for sure.
- 0.5/5
Nothing I booked this hotel expecting at least a basic, comfortable stay, but I couldn’t even make it through the night. The moment I walked into the room, something felt off. There was an overwhelming amount of air freshener in the air and it was pretty obvious it was being used to hide something. Unfortunately, it didn’t take long to figure out what. The smell was coming from the sofa, and it was honestly disgusting. It smelled like someone had actually had an accident on it, and instead of cleaning or replacing it, they just tried to cover it up. Once I realized that, there was no way I could stay. I ended up leaving immediately and booking somewhere else. Really disappointing experience, and definitely not what I expected for the price. I hope management takes cleanliness more seriously, because this was unacceptable.
- 4/5
One night stay after a day in DC. Clean room, hot breakfast and safe parking lot, everything we needed.
- 4/5
Spacious, pretty trees, cleaning personnel, shower pressure , the breakfast, and check in and out was easy . The couch in our room (216) had ripped arm material and was worn out. The desk looked liked it was very bowed and about to collapse.
- 2/5
The air didn't work in the room the second night we stayed and there were bees in our room. When I said something to the front desk their response was, sorry about that. There were teenagers kicking doors at 11pm and there were several complaints. I would not recommend.
- 4/5
Clean
- 3.5/5
Good Location The bedroom has a strong smell and dust
- 2/5
Sketchy. Regret booking. Spend $25 more for a decent hotel. It felt like a motel from a movie. The lobby is fine then you drive around to a street entrance. Super run down and outdated. I was hesitant to sit on the little couch. Didn’t bother to see breakfast. Housekeeping loudly knocked twice as I was trying to sleep in the morning before I checked out.
- 4/5
Nice and quiet Location, did not try break fast over all great 👍
- 4/5
The breakfast is the best part, every time!!! The staff is super friendly. Parking is plenty. There are ice machines and a water bottle filling station in the lobby.
- 3.5/5
It was very helpful in getting the needs done for my stay. I had everything I needed in the room. The television worked fine to occupy my pastime. I had some issues with my tub backing up, but once the stopper was removed it cleared slowly.
- 4/5
Breakfast choices were good. Room was clean. Difficult to understand the staff at the front desk.
- 5/5
The breakfast was very great, and the staff was very gentle and helpfull
- 2/5
AC did not work both days during our stay. Pillows are old and not at all comfortable. .. i complained but nothing helped
- 5/5
Everything was very clean and the breakfast was a typical included breakfast. Would stay here again.
- 5/5
Staff friendly
- 4/5
Excellent hotel. The staff were friendly, and the room was clean and comfortable. A very pleasant stay.
- 3/5
The room is old and smelly a bit. The mattress is not comfortable. The noise of air conditioner is loud, and the room isn't soundproof.
- 5/5
Comfortable bed. Clean room and friendly staff. Will stay again if travel over there in the future.
- 5/5
yes
- 3.5/5
The bathroom was dirty, and the bed was uncomfortable.
- 4/5
Property could use a facelift. Property looks outdated.
- 5/5
All good
- 5/5
Everything great!
- 2/5
Breakfast was the only redeeming factor for our stay here.
- 5/5
I was not a fan of the bathroom door and barley clearing the toilet bowl by one centimeter.
- 4.5/5
Great location!!
- 3/5
Old motel, a lot of noise. Rooms were clean. Breakfast was ok, they need more staff at breakfast
- 3/5
Room was ok, the mattress was worn down on one side so you felt like you were going to fall off. The ice machine was broken and was told has been broken for 3 weeks. Tried calling front desk but no one answered, finally went down and us plus more people were waiting on attendant but no one showed. Finally after saying something someone popped there head out, phone was taken off hook that’s why no one was answering. The mirror in the room was taped together at the bottom in both places and the towls we had, had a weird blue stain on them. Location was great though
- 3/5
Poor quality of beds. Could not sleep well
- 4.5/5
Easy check in, clean, new a/c unit worked perfectly, quiet and all for a great price too! Very pleased! I don’t think there was an elevator but it is only two floors.
- 2/5
Some interesting characters at this hotel. Nowhere was it stated that it was basically a motel. Holes in the shower curtain and someone’s toenail on the carpet. A moth was also in the room right while I checked in. Sketchy
- 1/5
Terrible customer service. The hotel was in poor condition for the cost. Would strongly suggest you look elsewhere to stay.
- 5/5
The breakfast was very good and the staff friendly and helpful.
- 5/5
Breakfast was really nice. Parking was good. Only problem, no elevator and we were up a couple flight of stairs. It would difficult for someone older.
- 5/5
Very nice and convenient to GMU
- 5/5
The room was clean. The staff was professional and efficient and doing their job is a great place to stay.
- 3/5
Room was clean and everything you would need was there. The building is in need of an update and seems a bit run down. The hot food at breakfast was soggy.
- 4/5
Very very out dates hotel. But suited our needs for an overnight stay to get to the hospital the next morning. Staff was friendly !
- 5/5
Breakfast was good, room was clean, checkin was smooth
- 3/5
The room was very clean and comfortable. The breakfast was nice, but they have no elevators. You have to carry a luggage up and down steps and go up and down steps to get to breakfast. Not good if you have any disabilities or are up in age.
- 3.5/5
The facility is pretty old.
- 4/5
Staff were all very helpful and friendly
- 5/5
Good
- 5/5
Lobby washroom closed for cleaning at the peek of Breakfast Time - This task can be delayed till later.
- 5/5
Old machines at the Gym
- 4/5
The breakfast was good and the room was pretty clean. The only issue I had was the bed was very firm and so I didn’t sleep as well.
- 3/5
For 1 night stay this hotel was fine
- 5/5
The hotel was exactly as advertised. Check-in and check-out were very quick, and the breakfast was a great. There is ample parking available, and it’s a convenient 5-minute drive to the metro station. I appreciated that room cleaning was provided daily. Overall, a hassle-free stay that offers excellent value for the price
- 2/5
- 2/5
Need better management. Location is great but the old hotel needs renovation
- 4/5
Mostly good.
- 4/5
Satisfied
- 5/5
The breakfast wasnt stocked at all times. We had to keep asking for things. But overall good.
- 1/5
Do not stay here. I am waiting on corporate to contact me. The manager Vijay is unprofessional and has some vendetta against women. I asked for a receipt or confirmation for a refund I requested due to them NOT changing the sheet, and he told me he is not obligated to give me a receipt. He screamed at me and told me to “get the hell out of his lobby” for absolutely no reason, and told me I was not a customer because I paid through a third-party. I have never been treated so terribly at a stay. Do not recommend for anyone. Unsanitary.
- 5/5
- 5/5
Was very nice!
- 5/5
Great stay
- 4/5
The staff person at breakfast was friendly and very helpful.
- 5/5
I always stay this hotel when I come to Northern Virginia area. The location is very convenient, the facilities is clean.
- 5/5
very convenient location. it's very close to a bus station. the room is clean. the breakfast is very delicious
- 4/5
Great bargain for the price
- 4/5
Frustrated that my room key card was constantly disabled and needed reactivating
- 5/5
The service and room
- 5/5
The room was very clean , the bathroom, the linens and the bed sheets. It had soap shampoos and lotions. It was in close proximity to the Innova hospital and Fairfax is very welcoming.
- 3/5
O
- 5/5
- 5/5
Everything was good.
- 1/5
No room available
- 2/5
When we checked in they had no key so the desk attendant had to let us in. I will say that when we returned they had resolved the issue. The room was clean enough. The facility was close to GMU where we were going. It was good for an overnight stay.
- 4/5
Very nice hotel.
- 5/5
The room was spotless and warm upon entry!!
- 5/5
Clean room, everything worked. Bathroom stocked, coffee stocked. Clean carpet and furniture.
- 4/5
Nice helpful staff
- 5/5
Everything was great, as always
- 5/5
Easy check in/out, room was fine for brief stay in town.
- 5/5
for the price and the room size really good stay and they even gave you breakfast
- 5/5
Room was spotless and had everything I needed. The staff was very courteous
- 1/5
The property is dated, I came during winter and it was very difficult to park and walk around the facility. But the worst part was the hotel clerk on 1/30/26 around 11pm was rude and disrespectful. He changed his attitude when he saw us paying with a Platinum AMEX. I’m never coming back!
- 1/5
The property did not do well with the snow removal at all. That goodness for their maintenance team member who helped me the first time I was stuck. I got stuck 3 times.
- 5/5
Room was warm and clean. Room was very close to parking lot rridge microwave in room. Was all that i wanted in a holel.
- 5/5
The bathroom was spotless 👍
- 5/5
Clean room, easy check inn.
- 5/5
Excellent room..
- 4/5
Nice stay
- 3/5
Had a nice stay. Bed was comfortable. Water could have been warmer. Staff manager could have been a little more understanding with a certain situation.
- 3/5
Had a nice stay...room was comfortable bed was comfortable. Water for my shower could have been warmer.
- 4/5
Very nice clean room. Comfortable mattress and nice linens. Single serve coffee maker with tea bag type pods was awful. A regular drip coffee maker or Keurig would have been much prefered
- 5/5
Great service the staff were very polite and helpful the entire stay. Would recommend coming here then heading off to DC since it’s not that far of a drive. Came here with my family and it was very comfortable.
- 3/5
Convenient to location of job
- 3/5
The room could be cleaner, it was clear it was surface cleaned.
- 5/5
Great location with access to downtown Fairfax and fairly close to George Mason University. Rooms are spacious and clean with refrigerator, microwave and coffee maker. Comfortable bed.
- 3/5
The mini fridge was so noisy in the room that I had to use earplugs. Finally, the walls have no sound protection at all. Breakfast was fairly good.
- 1/5
noise of AC, rude staff.
- 5/5
Ok
- 3/5
It was very basic.
- 5/5
Ok
- 2/5
For the area the hotel was not great. Old school, no usb for charging phones. Only thing good was the breakfast.
- 4/5
The building seemed quite old, but it was a decent stay with good breakfast.
- 5/5
Clean and staff so kind !
- 3/5
The room is OK. However there is laundry room next to our room. The sound of the machine disturbs us at night.Our room number is #128.
- 3/5
The room is ok, in the morning, the room can hear the voice where is from the outside of the walk street
- 5/5
Clean room and pleasant staff.
- 5/5
breakfast
- 5/5
Excellent
- 5/5
Great
- 5/5
- 4/5
Kudos to the breakfast staff who kept things well stocked and were courteous and friendly. The heat was a bit finicky. Difficult to get to the right temp. Too hot or too cold. Room and bathroom were very clean!
- 5/5
Breakfast was very good
- 4/5
The room was great, housekeeping was friendly; my only comment would be to change the laundry detergent that is used for the bedsheets. I’m not a fan of the bedsheet scent. Overall everyone at the location is very friendly and in a convenient location to shopping centers.
- 4/5
Very basic, but clean with a great included breakfast. Good for an overnight. You do have to go outside to go from the lobby to your room. Some people may object to this in winter. Good value for the price.
- 5/5
Very nice staff very clean variety in their breakfast
- 5/5
Yes!
- 4/5
Clean room. Staff and service gracious. Excellent breakfast!
- 5/5
The front desk staff was wonderful
- 5/5
the room was clean and overlooked the pool. Quiet environment at night.
- 4/5
Well kept
- 4/5
I like this hotel and i will recommend to friends
- 3/5
The staff were attentive, everything looked clean, breakfast was very nice, area seemed safe, it was quiet. We had two adjoining rooms. Both fridges didn’t work and one of them smelled bad. Also, and this is our one big complaint- one of rooms smelled smoky and they were both non-smoking rooms. We’d like to give this place another try because it was reasonably priced and otherwise a really nice place. But l hate a smoky room!
- 4/5
Solid stay for the price. Clean, professional, the little market where they have food, is small but at least has small food items you can pick up. Didn’t wake up in time for the breakfast.
- 5/5
Clean rooms and staff courteous/good place to stay/quiet area.
- 4/5
The room is clean
- 5/5
Really great property, everybody was super kind
- 3/5
This hotel is fine . The air conditioner is noisy and you can hear people talking in the rooms . We heard people talking until 3am. This hotel is old but it was ok for us.
- 5/5
Room was very clean. Everything worked. Very quiet each night. Breakfast was good. Great location.
- 5/5
The breakfast was hands down the best breakfast we had. It was really nice, fresh and hot. The rooms were also very well kept and clean.
- 5/5
Room was clean, and they have excellent breakfast.
- 5/5
Staff was courteous and helpful, room was clean and comfortable.
- 5/5
The breakfast is good and I really enjoyed it. All other things are great.
- 4/5
Staff was great, room was great, neighbors down the way were hanging outside smoking. I asked them to quiet down and they did.
- 2/5
Room had roaches. TV did not work and management could not resolve the night we checked in. It was fixed the next day. Room was not clean until the next day; however, roaches remained. Ice machine not working. Stepped on a screw the first night-carpet was not clean. Light in the bathroom took a long time to come on. We cut our visit short because of these problems.
- 5/5
Remodeled
- 5/5
.
- 5/5
The staff greeted the guest with smiles, good morning, etc. They were very professional. It was very clean with great amenities. The breakfast was great. Definitely will stay again.
- 5/5
.
- 5/5
Love this hotel! I stay here every time I visit my daughter at GMU :)
- 5/5
Room nice and clean, staff helpful and pretty nice breakfast.
- 5/5
We had a family gathering at 2pm and we were able to get our room early, so we could get ready!! Clean and comfortable!
- 5/5
Cool
- 5/5
Good
- 4/5
is ok
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Ok
- 5/5
Clean room and lobby area, great breakfast
- 5/5
Yes
- 3/5
I book a king room with sofa bed when I arrive they told me we have only two beds room. And I arrive late in the night so I don’t have time to cancel and search for other hotel. That’s not acceptable
- 4/5
It's a good..a decent place to stay. Clean room, no smoking area, clean towel, decent toiletries (they provide soap bar, and mini shampoo/conditioner/lotion). The best thing of course, they offer free breakfast daily. The staffs are also friendly. The weaknesses ..some equipment in the room did not really work, like the hairdryer or the stand lamp and the cord. Also, I had to go to the front desk when I went back to my room every evening because the room key didn't work.
- 5/5
.
- 5/5
It is a nice and quiet place to stay. The room was clean and smelling nice. The breakfast was delicious as well
- 3/5
Everything was great except i was charged for the room twice
- 3/5
Rooms are old-overall clean. Found some long strands of hair in the shower. Breakfast-just for somewhere else. Not appealing at all! Coffee was terrible. Location is awful to get in and out. Checking in the gentleman was not very friendly. Checking out woman was nice. Overall, it was okay. Would I stay again? Probably not.
- 5/5
Room was clean, good breakfast, will come back
- 5/5
The room temperature was perfect, staff was was friendly and courteous, the room was clean
- 5/5
same) is superlative !!!!
- 2/5
We checked in and the man at check in gave us a key for room 140. We unloaded our car after a 6.5 hr drive just wanted to relax. Get to the room, open it up and it wasn’t even cleaned. The beds were a mess, food and plates on the desk area. Dirty and nasty. So I walked back to the desk and he said, he’d “ try to get it cleaned “ to wait 20-30 minutes to see if the cleaner could clean. We waited 10-15 minutes in front of door. No one came so we loaded the car again and went to the mall. I was quite upset!! I told the lady when we checked out the next morning, she could care less. Do better!!
- 4/5
Clean room
- 5/5
Very quite place and plenty parking space.
- 2/5
We put out a sign on the door for maid service, but the staff put a privacy sign on top so no clean room no towels trash cans full
- 3/5
Requested twice to fix bathroom light and it was still not done when I checked out. Property is outdated like a 1980's motel. Staff was friendly. Location was a little heard to find but close to interstate exit.
- 4/5
Our room was comfortable. The walls are thin enough that we could hear a lot of noise through the adjoining room which kept us awake until our neighbor finally went to sleep.
- 3/5
Is a good hotel, nice rooms, good location, what i didn’t like was the matresses, to hard for my liking, i recommend it, but be aware of the matresses, if you like soft ones, this chain dont have them, i have stayed in the same chain hotels in other cities, and all have the same hard mattresses
- 3/5
I guess it was ok. It’s a motel not a hotel.
- 5/5
wuiet ac
- 4/5
Clean and comfortable. The breakfast was very good. The hotel is a bit outdated, but the price was fantastic.
- 3/5
It was clean and comfortable. It served a purpose. The towels were low quality, but other than that, it was a good hotel. 3 star.
- 5/5
Clean Room, Staffs are very professional and helpful
- 5/5
The gym was great
- 3/5
Property could use an upgrade for sure. Rooms did not look like the pictures. Air coming from air conditioners smelled moldy.
- 5/5
I did not go to the gym
- 4/5
No issues other than the road noise was too loud...
- 5/5
The hotel was very clean and the bed was comfortable. The breakfast was very good with many choices. The hotel was quiet.
- 3/5
Did not like to get a message about late charge fees, could have been on advertising page!!! Thought it was kind sneaky.
- 4/5
Rooms were tidy but some of the towels and top linens on bed had light black smudges on them. The beds were very uncomfortable
- 5/5
Room, upon entry, was well kept. Nothing out of the ordinary. Didn’t have any complaints with the room. Came as shown in photos
- 5/5
Wonderful service
- 5/5
Very clean and nice hotel
- 4/5
Couldn’t use pool
- 5/5
great customer service
- 3/5
Staff was friendly but could've been more transparent: Couple in front of me were of mature age, and there is no elevator to get to the rooms; front desk booked their rooms same day it seems, but did not mention the no elevator available until they were ready to go to their room, and thy had quite a few bags; no help offered.... back to me: (Rm320) No Bath Towels; Toilet was flushing on its own all night; Heat Lamp would not shut off in bathroom; 2am room next to me were noisy. I did not get a good nights rest...
- 5/5
Clean room great staff and service
- 5/5
My room was very clean and fully equipped with towels, toilet paper, and bedding. The management provided me with 2 beds and I only had to pay for a single bed.
- 4/5
It was nice stay for me. Nice clean and convenient to get your food from restaurants.
- 5/5
Very, very nice staff very accommodating traveled with some older grandchildren for a show . room was beautiful and clean.
- 4/5
Price good
- 5/5
Great location and amenities
- 5/5
Would choose this facilty again. A little dated with the outside access doors but the room was nice and clean. Breakfast was excellent.
- 4/5
Best Western was clean and nice. Breakfast was very good!
- 5/5
Comfy and clean
- 2/5
Felt so dirty. Looked clean but felt gross. Maybe just needs real updating. Saw multiple insects in the bathroom every time i went in, none of which I'd ever seen before. Wife and child both had vicious bites all over legs in bed (i refused to sleep under covers and kept my day clothes on). Stunk like bleach and cigarettes from the 70s. Service was ok, some people better than others. Just wished I checked reviews first
- 5/5
Friendly and helpful staff.
- 4/5
Very clean room. Friendly staff. Refrigerator knob broken, so we weren't able to adjust temperature. Also, TV stations kept dropping in and out.
- 5/5
Excellent staff and service.
- 5/5
Great location and price. Very friendly staff!!
- 1/5
The room was stinking also no proper ventilation system in the room.
- 1/5
when we told the front desk they did offer to switch us to a new room which we took bc it was 1am. we didn’t see anything for the last few hours we spent there but didn’t bother staying for breakfast so i don’t have much to say for that.
- 4/5
The hotel was clean, the check-in was simple. The breakfast was good. We went to visit Washington DC. We were looking for a place within close proximity to a Metro stain. This was great. I'd stay here again.
- 4/5
Didn’t get to stay longer had to go home in the middle of the night. Staff was very friendly
- 5/5
Good
- 2/5
The first room had water on the floor n
- 5/5
Very nice
- 3/5
What I liked: The location is convenient and well-connected, and the pricing is quite reasonable for the area. What I didn’t like: Housekeeping was inconsistent, staff didn’t come regularly for cleaning. The breakfast lacked variety and was the same every day. Also, I found some of the front desk staff to be unapproachable and not very helpful in addressing customer concerns. Overall, there’s potential, but service improvements are definitely needed.
- 5/5
We enjoyed our 2 night stay. Each member of the staff, whether checkin, house keeping, or dining were kind and hard working. It’s convenient, affordable, and clean.
- 5/5
It was a nice experience this time... much better than my last visit to this property. Will look to stay there on my next visit to Fairfax.
- 5/5
Clean, quiet, cheap. Perfect for our one-night stay.
- 5/5
- 4/5
Comfortable rooms and front desk staff were kind and courteous.
- 5/5
Staff members were very helpful
- 5/5
Nice and clean hotel
- 4/5
Overall good one night stay! The breakfast was delicious
- 4/5
- 5/5
Overall good, pillows are a little to firm.. breakfast is really good buffet style
- 2/5
According to the pictures, I thought I was getting a nice hotel. This is more a motel kind where you go when you desperately need a place to stay, nice front desk staff though.
- 3/5
The breakfast is decent, but the facility overall is not very clean.
- 5/5
Great location and friendly staff. Highly recommended.
- 3/5
The Lobby is very pretty, the staff is very friendly and it is very clean. The rooms are very outdated. The desk in the room was broken. Also this is more of a motel than a hotel. Breakfast was pretty basic. Hotel scrambled eggs, sausage, waffles. Not many healthy options. It was quiet and the bed was comfortable. It was ok for one night.
- 5/5
Good location for restaurants and shops. Parking at the door for some rooms. Breakfast is decent but coffee could be better. The room was spacious and had a couch.
- 1/5
Horrible experience from check in all the way to checkout! First room was not stocked with towels, toiletry, tv did not work, and AC made a loud humming noise. Second room went to take a shower and bathtub was clogged up which made us had to cancel our plans to wait for a plumber to come. At checkout the front desk representative said the manager was on the phone but would reach out to Expedia to provide refund for our experience over our two day stay. Sure enough a week went by and no email from Expedia or hotel about refund. Then I called Expedia and they called to speak with Chrissy and claims she never said to the front desk representative. Needless to say I called corporate and filed a complaint against property and her. Avoid this hotel at all possible!!
- 5/5
Convenient and accommodating.
- 4/5
ok
- 5/5
Excellent property. My family stay here when we visit our son at George Mason University. Very close to the university. Breakfast buffet have a great variety of foods to chose from. Rooms are clean. And very quiet.
- 2/5
This is more like a motel
- 1/5
A bedbug was found, and bites were observed
- 3/5
Cost for the night was okay, and convenient to where we needed to go. Breakfast was okay, there were several options and it was hot
- 4/5
Room was clean and comfortable. Good options for breakfast too. Everything was good!
- 5/5
No complaints
- 5/5
Breakfast was a good variety. Property is dated but very clean. Staff pleasant. My only con is the funky carpet on the stairs leading from my room to breakfast area. Someone who might have vision problem can't differentiate the stairs. Carpet is very busy pattern. But I would definitely stay here again.
- 4/5
It's fine
- 4/5
The breakfast was good but the bed wasn't too comfortable and the pillows need to be firmer. next time I need to have a handicap accessible bathroom
- 5/5
Great friendly staff and delicious breakfast with lots of options in the morning !
- 2/5
My tv did not work i have two kids and this was a huge inconvenience as was the pool closing super early also the pillow cases were dirty in our room, i reported all to the front desk and was told there was nobody who could help tonight
- 5/5
Very clean and quiet. Pool was very clear. Breakfast was amazing. Great overall experience
- 1/5
Need to change room because no electricity and waited on front desk for service
- 5/5
Great location with very nice amenities. Strong recommendation.
- 5/5
Was surprised that it is really a motel, did not expect rooms to have outside entry. I guess I did not read it completely. But the room did have nice updates to them including the lobby. Only problem was breakfast, we told the person there was no more yogurt she simply said maybe later. Never filled it, almost did not care.
- 5/5
Nice place to stay for the night
- 5/5
Amazing stay
- 5/5
Many restaurants.
- 5/5
Great location near the Hospital
- 4/5
It was good. Only missing piece is elevator
- 5/5
Great customer service by the evening staff and I appreciated the breakfast. Most places just offer oatmeal/coffee/granola bar and muffin. I stayed in a convenient location and easy access to the highway. .
- 2/5
Room was spacious. Main issue was that there were ants and cockroaches in the unit. Also WiFi and TV didn't work.
- 2/5
Bad
- 5/5
Very convenient and close to major attractions.
- 3/5
ok
- 3/5
Breakfast options are limited and same everyday. Beds are ok, rooms are connected which i didnot like. Big glass windows so privacy is a issue.
- 5/5
Comfortable bed..Internet speed was fast as well.
- 3/5
The pool was amazing. However we booked a poolside room and ended up the furtherest away you could possibly get and it was upstairs. We both have mobility issues so having no lift was challenging. At check in we were told the hotel was full and could not change our room to a poolside room. Very disappointed as there were plenty of empty rooms. I have never complained before.
- 3/5
We booked a king size bed and ended up with a queen bed otherwise we were happy with the staff, area and cleanliness.
- 3/5
Internet access slow and staff not helpful and
- 5/5
👍
- 5/5
Check in gentleman was very nice, and friendly.. breakfast was very good too
- 2/5
We checked in late after a long flight. After arriving at our room we saw we were given a king bedroom instead of 2 queens, which i had booked and paid for. Called to the front desk and was told that they were fully booked and had no queen rooms to give us...confusing to me as I had booked 2 queens and was never told at the front desk before check in that they didn't have the room we'd booked available. The man I spoke with at the desk told me the best he could do is a partial refund. In the morning when we went to the desk about the refund I was told only the manager could process a refund and she wasn't in that day. I was given her card and told to call the following day. I called the following day, and the day after that, and two days after that, and was always told the manager was unavailable, was on lunch, was out checking on rooms etc. Staff refused to take a message and told me I'd have to keep calling back. I've now given up on the refund, which I think was their goal. I won't be staying there again, nor would I encourage my friends or family to.
- 5/5
- 4/5
No elevator
- 1/5
The service level of this property is zeor to none. The only answer youbget oost 4pm is there is no one to asssist you and you can contact tomorrow Am. The housekeeping is kind of lottery system where unless you specifically ask for the room might not get fresh linen or towels or cleaned. All in all we had terrifble experience with the stay at this facility.
- 5/5
If I could, I would only stay at Best Westerns. Unfortunately my pockets can't really do the price unless I get it discounted. That being said, price is totally worth it and if I wasn't trying to save a lot of money right now, I would totally do it again.
- 4/5
close to Washington tourist area
- 2/5
We were asked to park in certain spaces, which was fine. However, there was a car parked in the lot on either side of where we were to park that basically looked like a homeless person lived in their car. They didn't have a tag the first night, but then after that, they did. Not sure if they were legit or not, but is was definitely uncomfortable parking there. The bathroom door would lock and you couldn't get out without the person on the outside pulling it open. Not sure what would have happened if you weren't there with another person. The breakfast buffet, however, was awesome. It was the saving grace of our stay.
- 5/5
I had a great time. I can't wait to come back and have more fun on this. I had really missed this.
- 5/5
Great stay. The room was clean and the staff was great! We had the free breakfast which was great. Many options and was never empty.
- 4/5
Good experience
- 5/5
good service. nice clean rooms. easy access to area.
- 2/5
Once we checked in, the front desk staff were at least helpful, offering a map and directions. The weekend was rainy, so we didn’t get to enjoy the pool, though it likely looks better in summer. Unfortunately, the facilities are outdated—no USB ports, and our room had a very damp carpet near the door, likely from rain seeping in. Worse, the bed sheets were also damp, making it extremely uncomfortable to sleep. Adjusting the AC didn’t help with the humidity. Breakfast was decent, but surprisingly lacked dairy-free options, even though our room had dairy-free creamer. A small plus: they provided a makeup wipe in the room. Overall, this place needs serious updates and better organization. I wouldn’t stay here again or recommend it.
- 5/5
Property was well kept
- 5/5
visited fairfax for the first time for a concert and needed somewhere to stay before a long drive home. the hotel was lovely, and staff was very efficient with check in and check out! room was neat and clean as well and the town of fairfax was lovely.
- 4/5
Beds comfortable and food choices good for breakfast.
- 5/5
We had an excellent stay at this property. Very clean, easy check in and a great breakfast. Highly recommend staying here.
- 5/5
The staff were friendly and the rooms were really clean. Nice rates too!
- 2/5
Check in was later than showed when booked. Room was much smaller than the pictures showed
- 4/5
Good breakfast area and nice pool
- 2/5
Reserved a poolside room and was placed near poolside, but back into a hallway where it seemed the service staff would congregate. All I heard throughout the night was the service staff talking loudly and with no concern for the guests staying there. I also could periodically smell cigarette smoke and also what I think Was sewage. Then when I turned on the bathroom lights, I saw a few roaches. The room and the beds were fine, but the other details left me never want to come back to this place. I wouldn’t recommend this place to anybody. The biggest thing was the service staff talking loudly at 1am and banging outside of your door every other minute. Poor quality sleep and worrying about bugs the whole night. I don’t recommend this hotel.
- 4/5
Great stay only issue i wanted a room in front of swimming pool.
- 5/5
I really like
- 5/5
Room was very comfortable and clean
- 5/5
Felt safe and comfortable
- 5/5
I will return soon
- 1/5
Asked to contact expedia for refund. Yet to receive any meaningful resolution to this matter. Will not be going back
- 5/5
Great stay for the price. Very clean room and had great breakfast options. The exterior looks a little outdated, but it is the inside that counts.
- 5/5
Excellent.
- 4/5
The room was clean. The pool area looked nice, but the hours were limited, so we never got to use it. Parking outside our room was close and convenient.
- 5/5
Property was very clean and quiet. Rooms were clean and nice. No real traffic noise. Every front desk encounter was pleasant. Pool was great. I would definitely stay again.
- 2/5
I was really disappointed with this property because the pool opened at noon. People don’t stay at this hotel like it’s a resort (or maybe they do) but by noon we are off to our obligations- it would have been nice to take a dip prior to that. A reasonable time to open the pool is At a minimum 10:30! Rooms were relatively clean (no sticky floor) but the bathroom had a few knats and the beds were NOT comfortable at all. The stay was comparable to the price we paid but I won’t be taking the budget path again. They had a descent spread for breakfast. They don’t really have an outdoor space to hang out other than the pool, so it would be nice to have some place to sit outside. Was a big reminder for me- you get what you pay for! Best amenity is Andy’s pizzeria which is about 2 blocks away - we went twice in one weekend!
- 4/5
i saw the long women hir in bathtub
- 4/5
only negative that the pool was closed at 8pm in the middle of summer. its not even dark yet
- 2/5
If you are handicapped DO NOT STAY AT THIS HOTEL! My husband & I have trouble with stairs & the only way to get to the breakfast area from our room was to drive around the hotel and go in the front lobby. Room felt sort of damp, no safe, old, small towels in bathroom & pillows were awful. Won’t be back.
- 5/5
Very nice stay. Room was nice and quiet and breakfast was great.
- 4/5
Only complaint and it's just me; no elevators. I tend to have a lot of luggage and if i can't get ground floor is just a lil annoying lol
- 4/5
It was very conveniently located by the highway that made it easier to commute to places nearby.
- 5/5
The location in great, pretty close to areas of interest that I was visiting. Rooms were clean and staff was friendly
- 1/5
We had roaches in are room. Room 240 to be exact and when we complained they checked the room and said they don’t see anything. They kept telling me a manager would call me and I have yet heard from a manager! They didn’t do anything about the roaches not even an apology!!!
- 5/5
This hotel is great for economy stay. I love the pool and the breakfast. Great price and services. I will be back to stay at this hotel again when I go to Washington DC. For the price, I definitely recommended.
- 5/5
very good
- 5/5
Comfortable beds, quiet rooms.
- 4/5
Ok
- 4/5
Convenient location. But looks little outdated. TV wasnt working, so front desk gave instructions sheet. But realized myself it was plugged off.
- 4/5
I stayed the evening before GMU freshman orientation for my son and was super pleasantly surprised with this best western. I was traveling by myself (meeting my son at the college that morning) and felt super safe and looked after. The location was great in relation to GMU and the staff super wonderful. I can't say enough about the staff. Anyway, the room itself was a bit dated but it was clean and had everything i needed. The bed was a bit uncomfortable but again, not the worst. Oh but the pool, really really nice. Anyway, I'm kinda bougie and although this is not bougie at all, i won't hesitate to say here again. IDK if that makes sense but for the price i paid vs the Hilton down the street, totally the best bang for the buck.
- 4/5
I like cleaning and staff. Just the noisy outside it looks like such a big air conditioner soind.
- 3/5
Nothing great Nothing bad.
- 4/5
Pool is nice. But did not get to use it. It closes at 8 pm. Too early.!!!!
- 5/5
price
- 5/5
The mattress is old
- 4/5
The building has been around for decades, but it is well maintained with refurbished bathrooms, up-to-date exterior lights, and well-functioning, and pretty quiet AC units. The hot breakfast is very good. I saw lots of families vacationing or attending sports events for their kids. I recommend ot.
- 3/5
It was okay value for the price. Breakfast had several options. Rooms were relatively clean
- 5/5
This property was great. Thebstaff was very friendly and accomodating. We stayed at the property for a week and our room was cleaned daily. The complimentary breakfast was delicious and well stocked. I was able to safely jog around the neighborhood daily. This locatiom was fairlu close to DC as well.
- 5/5
PROPERTY VERY CLEAN AS WELL AS ROOMS AND RESTROOM. BREAKFAST HAD A VARIETY OF ITEMS TONCHOOSE FROM.
- 2/5
Bathroom are too congested and small. They even don't have lifts. The price they charging, doesn't met with quality of rooms. Motels are better than this.
- 4/5
Convenient and good value
- 4/5
It would be nice if they gave you the option to login to Netflix, Hulu /whatever to watch a late night movie, but you have no options for this.
- 4/5
All good
- 5/5
Stayed here for short business trip purposes, spent only nights in the hotel, nice and quiet
- 1/5
Room, fridge and bathroom were dirty when we checked in.
- 5/5
Outstanding staff, great breakfast, nice, comfortable accommodations, quiet.
- 4/5
It is a nice hotel
- 5/5
excellent
- 1/5
Many things that made this a horrible visit. Service desk employee checking me in wasn’t rude necessarily but he sounded fed up in his tone and looked annoyed that I was there. Rooms had a stench and were outdated and need a remodel. Beds were clean, however, it was very creaky along with the couch. Walls and doors are paper thin, literally was able to hear everything going on in the motel such as people’s conversations, footsteps, and even the neighbors using the restrooms. The shower drain was also clogged which was very inconvenient. Room service didn’t even knock and tried coming into the room. This is probably the worst hotel/motel experience ever and I don’t see anything being worse than this. Please save your money and go to a different place.
- 5/5
The property is close to the free citi transit bus stops, which made it really convenient for me to move around, as I did bring my car.
- 4/5
Great location. The breakfast was very good for a chain hotel breakfast and the dining area was large and bright. The room was your basic chain hotel room with that musty smell, but clean. The pool and courtyard area were impressive. A good value.
- 4/5
Clean nice hotel close to everything and 66.
- 4/5
The room was clean and the bed was comfortable. One standing lamp was not working and the weather strip on the door was missing but overall is was a good experience. The laundry machines were clean and worked properly.
- 5/5
re else.
- 3/5
The carpet smelled and I was reluctant to sit on the sofa. The furniture was so old that the table was about to break. The condition of the microwave cleaning was also very bad. It's not good for the price
- 3/5
Only thing bad was that the heat in my room wasn't working properly.
- 1/5
Not worth the money! This place is deceiving. The building is old but looks well kept from the outside, the lobby is updated and looks really nice, the gentleman at the front desk was very nice and professional, but then, then, there are the rooms. First off, the smell of mildew hits you when you first walked in the room, then u turn the light on and you see the rooms have not been updated, to me since the 90’s. Did not look like it had been cleaned/freshened up in a few mths. The connection door for the room looked like it had been kicked in on the top and the bottom. The only thing keepen the door in place was the lock in the middle of the door on our side. The shower looked as if it was just rinsed down after the last person or persons who had stayed. The springs in the bed where a little pokey. I guess they wanted to say Hi. The refrigerator was clean so there is a positive in this review.
- 3/5
Clean but honestly the rooms need updating. We could hear everything our neighbors were saying as not sound buffering at all. Overall main entrance looked great but rooms were essentially very disappointing.
- 5/5
Great stay!
- 3/5
It was okay.
- 4/5
Basic good stay
- 5/5
Great Hotel and friendly staff. Very good breakfast!
- 4/5
Room was comfortable and clean. Very good for a 2 star. Not a premium stay but very reaasonble and clean.
- 2/5
Was okay but don’t think the bedding was clean..
- 5/5
I was pleasantly surprised. The breakfast was your standard egg, sausage and potatoes but i have to say it was pretty good.
- 5/5
They need bigger pillows
- 1/5
Reserved two beds, called to confirm, “no room assigned yet” given a room with used soap, and used hand towel by sink but all else unused ?! What? Is it clean? Is it dirty? ONE bed?! ONE BED??? “The sofa opens to a bed” me:” does the sofa bed have linens on it?” Them:”I think it does you can open it to find out.” Me:”But I ordered a room with TWO Queen sized beds” Them:”The manager will be here in the morning.”😒 Asked for new soap and clean towels prayed bed was clean, stayed in room breakfast was good. Will not return. Lesson: A happy client will tell one person, an unhappy client will tell ten people. Good Luck.
- 2/5
The room was old, and smelled like mildew. The staff was very friendly and the breakfast was good for being included in the price.
- 2/5
Check in was smooth and the staff was very friendly. We had room 305 which was at the back of the building and labeled no smoking. It had 2 queen beds that were very "bouncy" and the blankets were awful. There were alot of pillows that were oddly half-sized. Immediate smell upon entering room was stale cigarette smoke. It bothered my family the entire time. The air conditioner was very loud and sounded like it needed serviced. There was a continuous rhythmic noise coming from the hotel centrally, which was not in our room but if it was quiet it was loud. Between that noise, the a/c unit kicking on and off, the highway traffic, emergency sirens and vehicles backing up, we slept maybe 30 minutes the entire night. The bathroom had an old toilet paper roll pushed into the bar for the shower. There were hairs and smashed bugs on the wall. You cannot open or close the door if you're on the toilet - like to help your child - because the toilet blocks the door swinging open. So cramped! It just was not a comfortable stay for our family.
- 5/5
Stay was great. Clean room and breakfast was good.
- 1/5
The place wasn't clean. Bugs were around, and it smelled bad.
- 3/5
Need to update facility
- 1/5
Hotel was not what was expected! From the looks of it looks indoors hotel. Is an outdoor hotel/motel feel. Not worth the amount of money they are charging!
- 5/5
Room ready and perfectly clean.
- 4/5
we stayed for two days everything is good except the coffee the coffee is so watery and looks like The mission made the coffee or premade
- 4/5
The maid staff and front receptionists were great and amazing breakfast was good as well