Turf Valley Resort

This was a well kept resort. The staff were friendly and very helpful. We loved our room location and layout. Top notch restaurant and quality hotel. We also enjoyed the meals and view of the golf course. We definitely will come back again. Thank you.

Clean, calm and scenic resort Nothing

Robert was excellent when we checked in. He got us in our room early. He is always so helpful & friendly. We stay at Turf Valley 10-13 times a year we love it!!!!! Beautiful facility!!!!

Courteous and capable staff Everything was very clean, especially the room in which I stayed pmParking was a bit of a challenge. Would be good to have an area dedicated to hotel guests.

I always love to stay at Turf Valley! What I love is that there are so many common spaces to hang with friends beyond your room. The restaurant food is yummy and the bar drinks are good as well. The outdoor pool features food delivery to your chair beside the pool. The indoor pool has a hot tub.

I believe you need to update the paint around doors and walls. New carpets or flooring.

Exceptional

Nice place parking kinda sucks feels like going to a packed shopping center. AC was kinda loud. Only had couple instances of loud people making noise but overall nice place.

Great Hotel

Everything fine

The cleaning staff was not the greatest they even missed a day, despite us making sure when we departed the room, they understood we needed a quick clean. We had to request the front desk bring towels, coffee and clean mugs. A 6 day stay and we had to ask everyday for coffee pods ( last day they left none and one day they left only tea) Also, we had to request TP and tissue (didn’t replace empties). This is not the service expected at the resort. The staff was otherwise friendly and helpful. We enjoyed the large executive king room. I am handicapped and the room was good for my walker despite not being specifically designed for handicapped persons. The cleaning staff was friendly, but their attention to detail was less than is expected at the resort or anywhere. Constantly having to request service gets old fast.

Location Na

Location Na

Exceptional

Exceptional

None everything was perfect for us

Beautiful property! First class all around.

Beautiful property. Nice for a quiet getaway, golf retreat, or traveling in the area for business. Ellicott City is nearby. The surrounding area is safe and friendly with a few good restaurants. We wanted to try the spa for a couples massage but they were booked up. The spa had a nice selection of treatments and services. Bar with live music was nice. Nice breakfast.

Very friendly staff & very clean.

Yes. Only issue was bathroom sink failed to drain. Others place was great.

Exceptional

Great spot!!

Exceptional

Exceptional

Great

Expedia listed the check out time as 4:00 PM , but the hotel indicated that it was 11:00 AM , so I paid for extended checkout. Otherwise my experience at the hotel was very nice and comfortable!

Spacious room, on time room service and a large bathroom

Spacious room, on time room service and a large bathroom

Good

Exceptional

Absolutely stellar!

Exceptional

STAFF WAS AMAZING. VERY WELCOMING

Very good

The facility needs an update which they are in progress just looks old

Very clean, and all of the staff were exceptionally friendly and accommodating. The less than stellar review of for the usual things that make a stay unpleasant… Walls to thin and uninsulated from sound, I could literally hear one of my neighbors stirring something in a cup or glass, beyond being able to hear every word spoken, even at a normal conversational level… And the usual cleaning staff knocking on the door and waking me up an hour and a half before check-out time, then again an hour before check-out time. These two items alone ruin any stay.

The room was comfortable, clean, and spacious.

Good

Exceptional

Superb

Dangerous sauna

The room was spotless, and I stayed in one of the upgraded rooms. Wonderful large windows with a lot of natural light.

Great room

Exceptional

Room was clean and spacious. Hotel staff very helpful

The room was clean and well stocked with towels and other necessities. The check in staff were lovely. Cheery and very helpfull. Shontel was wonderful.

the executive suites are fantastic! Very large and spacious!! Bed was comfortable. Shower head pressure not the greatest but every other amenity was perfect. The Spa is the best!!! Food options are very tasty & plentiful at Alexandria's. Customer service was good throughout the hotel but the early morning staff who work the front desk should do better at greeting customers.

Quite

Room was in good condition, except for some minor things like bathroom amenities like shower gel, shower cap, and all

The room was spotless. The staff was extremely helpful. The bed was comfortable. The room temperature really was adjustable.

Room was very clean.

Construction below my room on Thursday afternoon for 3 hrs. No Breakfast or coffee unless you ordered from 1st floor eatery. 2 coffees cost me $ 7.50. Room was clean.

The hotel is beautiful and clean! My Suite had a kitchenette, pull-out sofa, King bed and balcony. The TV had many channels and streaming services to log-into. The bathroom had double sinks, a large shower with a bench and toilet in a separate room. Would definitely stay again!

Staff was warm and friendly

Nice, clean rooms. Great spa. Friendly staff.

Clean room and a covenient geo location.

Ok

Beautiful decor, courteous staff, comfortable rooms.

Yes! To everything. We arrived early. So as not to end up in a room without a roll in shower. Which we requested. They told us to wait. And we did and ended up in a cramped room with a slippery tub. That my husband almost slipped and fell in. Thank goodness it wasn’t me. Or I probably would have fell. Anyway. The staff acted as though they were going to take care of us. But they didn’t care for our requested needs. And gave us what seemed to be the last available room possible. I have pictures. If that helps.

Beautiful hotel. Clean. Very friendly staff.

No STAFF to help with luggage’s and bags no valet parking if you leave your bags unattended to find parking which is a mile away from the hotel lobby there isn’t anyone to assist but nice location nice amenities

Staff was amazing, went a

Staff were very friendly. The room we stayed in was a bit worn. I didn’t sleep very well because of the uneven mattress.

Amazing stay.

The only meat option was bacon (not sure if it was requested that way or if it was the hotel's choice). Many of my colleagues did not consume pork. The room was clean but had the smell of cigarettes when walking in. The shower handle seemed stripped. (A courteous, tall gentleman came and fixed it expeditiously). As i went to turn the bed down there was a stink bug on my pillow... :( Other than that my stay was pleasant.

Amazing

Staff & service was excellent! Beautiful room, facilities, & grounds! The spa was amazing!

Ease of check-in, the staff was very kind

The rooms and pool were fantastic but the food at all of the restaurants were not good and very unorganized.

The room , the food and the staff. The staff are very nice and respectful

First time at this property. Staff was friendly and welcoming, told me where everything was upon check in. Room was clean and THEY HAD AN EXTRA BLANKET!!! I was very happy about that. I will definitely visit again!

We enjoyed this hotel, The staff was friendly and accommodating, the restaurant food was great, the pool was totally awesome and so very clean. They had an onsite spa that was also the best! I would stay here again. The only thing I didn’t like is the photos shown on the Expedia site that the room we had had a balcony but it was not that room. Call and verify next time. This is a great time if you want peace and quiet or family time

The room air conditioning was very loud and when the fan would shut off, it would make a very loud noise. Very difficult to sleep with the noise.

Anniversary weekend trip. Our room was spacious, we enjoyed golf and relaxing by the pool. Food from the restaurant was great.

Great room and restaurant. Pool bar staff was super friendly. Restaurant messed up our order for the room. The nature trail was amazing and right off the parking lot. Great stay overall.

Everything was great!

I like coming to turf valley feels like a mini vacation every time I have came it's always clean staff are always professional

I love that this property offered relaxation and ease of dining options.

Well kept. Beautifully landscaped. Great amenities for family friendly activities. Customer service was on full display. The staff at all levels were great!

This property is very quiet and has its own golf course. Nice environment.

Just love it. Our family enjoy this place every time we visit our family in MD.

We have stayed before and found that it is an excellent resort.

We weren't here long enough to take advantage of everything they have to offer but we'll definitely be back.

Great environment. Nice and clean property

This a great hotel with a spa, pool, hot tub, bars and a restaurant. You can have a great weekend with never going off of the property.

Beautiful grounds and rooms.

See above

Great property and I really enjoyed the room.

Very quiet environment, very good as a get away from the daily hustling and bustling of life. The food too is amazing and the staff are very courteous.

Room was spacious. Sheets were soft. Bed was comfortable. Kitchenette was nice but nowhere for two people it sit and enjoy coffee or room service together. Patio is nice in idea but same thing, room had two “patios” but unable to sit and enjoy because no chairs. Pool side is very noisy, would request room on other side next time! Shower was very large but lighting inside was too dim to shave. Towels and washcloths were very nice though. Ordered room service which took 2 hours to receive correct order. Upon check in was greeted by nice but very difficult to understand woman. I sincerely have no idea what she said to me. Plenty of well lit parking.

Clean, decorative, with plenty of areas to relax in the lobby area. The staff were courteous and helpful.

Great stay!

Nice room, clean, view of the pool!

Stayed there because of an event. Was just fine for the purpose.

Excellent, quiet and peaceful stay with great hospitality

Beautiful resort. Front desk staff and room cleaning crew are outstanding. Our room was huge and allowed us to enjoy our family

Spa

I always enjoy staying here. The staff is friendly and the atmosphere is relaxing and luxurious, but not snooty. The restaurant has delicious food and there is room service. Always a great place to reunite with friends and enjoy

Rel checked us in late Saturday. When I say the customer service was impeccable. This was a an amazing experience from check in to the spa and dinning experience. The staff was so accommodating. I really enjoyed my stay here and I plan to return in the near future.

A little dated but nice. Staff very nice. We wish we could use the pool :-)

I highly recommend Turf Valley Resort. It is a beautiful resort in a beautiful location. The restaurant, accommodations and staff were amazing.

Stay was amazing!

The property was nicely landscaped, plenty of parking. Inside the hotel was well appointed with easy directions for finding amenities.

Nice weekend getaway

Amazing stay from the beginning! It’s a beautiful place, the staff are above and beyond, and the on-site restaurant, activities and amenities are top-tier. We WILL be back!

Food was awesome at Alexandrias. My husband and I will be back!

Room was dark and drab. Felt like I was transported to 1998. Broken drapes in room. Room was small. Just meh.

Other than rooms being a little dates, our stay was amazing. The staff, food, drinks and spa were all awesome

Quietness and it’s not to far from anything

There are nicer places not far

Green

Excellent area, and very cozy hotel

I like the placement and the customer service

I did not like that there was no breakfast included in the price and that it's was not stated that it was not included

The views are gorgeous!

Good value. Room excellent.

Lovely place. Check in person had attitude with a nun who was checking in ahead of me. Who would dis a nun?

Wonderful except the piece under the counter in the wheelchair accessible bathroom prevents a wheelchair from getting close enough to the sink for the wheelchair bound person to use the sink for toothbrushing for example. I had to take turns handing him a cup with water and another to spit in,

The stay was great, front desk staff always wonderful.

The property is a nice local place to stay, but the noise made at 6am of cleaning adjacent rooms of people who checked out was off putting.

The employees are very kind.

Me and my wife only stayed a couple nights so we didnt get to see/do everything but we loved the room and our breakfast! Would definetly go back sometime!

Enjoyed our stay.

The hotel stay and service was average. The bed was uncomfortable with a cheap mattress and small couch pillows. Turf Valley should provide at least an average mattress and regular size pillows.

Bad customer service after first night didn’t clean the room no fresh towels garbage basket still full I called front desk left the room house keeping came only change towels and empty garbage still didn’t clean any thing and left my room door open when I came back to the hotel at night my room door was open I called front desk security came not very helpful they told me I booked with Expedia so they can’t give me any refund manager was not there even on Sunday morning supervisor have no authority don’t recommend any one to stay at this resort

Older style rooms but super clean. The cleanliness is stated everywhere and it definitely was. Great place

Our room was spacious, clean and tidy!!

Amazing experience

Jovian And the staff at Alexandria's took five star care of us. We can't thank them enough for accommodating us and giving us an experience that we will never forget.

Beautiful rooms.

terrible coffee.

Everything

The staff were particularly nice.

Everyone friendly and helpful. Beautiful room

It was very relaxing.

The restaurant prices for the food should’ve been a little less expensive but we had a quiet and pleasant time there. The pool and hot tub was perfect!

Beautiful resort!

Thanks for a great stay. Enjoyed the room

I have heard a lot about this property over the years but it appears it really needs to be updated. The faucet handles in the bathroom were really hard to move and the phone and furniture look dated. My biggest disappointment was the fact that I had a phone cord with a USB and there was nowhere in the room that I could charge my phone overnight. So! I woke up to a dead phone since I didn't have a regular power cord.

Can't belive breakfast is not inclusive. First time to experience this in a hotel.

I’ve always considered Turf Valley a premier resort. When I arrived I was hungry and the kitchen was closing. The staff in the restaurant were very eager to meet any of my needs. Exceptional service from the restaurant staff. However not so much at the front desk. I needed to iron a new pair of my Tommy Bahama shorts and the iron in the room had a sticky substance on it and ruined my shorts. The front desk was not willing to do ANYTHING AT ALL FOR ME. I would have been happy with a $1 coupon for the restaurant but she refused even the simplest sympathy. I will never stay at Turf Valley again.

Our last visit August 21st they upgraded our room. Thank you

Very clean and updated property. The kids enjoyed the outdoor pool area .

Staff was lovely

Spacious rooms… amenities have not kept up with time

Great place for family get together between DC and Baltimore close to 70! Closed pool was a big disappointment but we did have a lovely time! Staff is helpful and professional

Puke was left in the elevator for over an hour

Great stay,only issue was elevators which happens. Very comfortable!

They should provide bottles of water on the very hot days as a courtsey,

.

A real resort. Fun!

I love Turf Valley! The staff are very kind and attentive and the atmosphere is relaxing and fun. I have stayed here many times in the past and I hope to stay here again in the future.

Beautiful hotel, room could use some updates, mattress was not comfortable, window shear was torn, only 1 washcloth for 2 of us

The staff is amazing. My room was awesome. The property as a whole is beautiful.

Enjoyed not having to worry about my vehicle being broken into.

Overall our stay was fine. However, the room is dated & needs new linens. The room had ants in it.

Breakfast is only available by itemized order.

Loved it all

Turf Valley is a serene getaway and convenient to activities in Ellicott City and Baltimore. We enjoyed waking up to the birds and the resort is back off any major road which is nice. The rooms are very spacious and clean. Every staff member was very helpful and went above and beyond during our stay. Parking is in an open lot and plenty. We enjoyed the spa and appreciate the indoor and outdoor pool. Alexandra’s is also a great restaurant as well as dining by Turf Valley shopping center with Grill 620 and Facci’s. We will definitely be back for a longer stay in the future.

The gentleman who checked us in Chris was excellent. It was my birthday. He gave us Complementary drinks and Breakfast coupons. We stay at Turf Valley a few times a year. We live in Delaware and have family in Elliott City. My granddaughter had a dance recital. We love Turf Valley.

Both times we stayed here, those have been the only issues.

It's a quite and convenient place to stay in. It's clean and comfortable too. Beautiful view on surround areas.

It's a convenient place to stay during the week of seminars before the Maryland Sheep&Wool Festival, but book early.

Great place. Better rate at Hotels.com than at the location. I would do both again.

Rooms small and outdated , food was good.

It was a very clean and a nice relaxing place. Golfing was great and close to shops/dining.