Comfort Suites Elkridge Columbia Gateway
About Comfort Suites Elkridge Columbia Gateway
Comfort Suites Elkridge Columbia Gateway is an all-suites hotel, located off I-95, 9.9 mi from Baltimore/Washington International Thurgood Marshall Airport. Inner Harbor, Baltimore is 15 mi from the property while Baltimore Convention Center is 15 mi away. A complimentary hot breakfast is served each morning, Every unit features 2 flat-screen TVs, a microwave, a refrigerator, a desk and tea/coffee making facilities. Private bathrooms are provided. Guests at the hotel can go for a workout in the on-site exercise room. Free digital Newspapers are available at the front dest. The Comfort Suites Elkridge Columbia Gateway has an on-site business center with free WiFi and guest laundry facilities as well. Fort Meade is 4 mi from the property while Historic Savage Mill is 5 mi from Comfort Suites Elkridge Columbia Gateway. Merriweather Post Pavilion is 8.4 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews, with some guests praising the cleanliness, spaciousness, and comfort of the rooms, as well as the friendly and helpful staff. However, several guests had negative experiences, including issues with the pool, breakfast, and noise levels. Some guests also reported problems with the shower, toilet, and air conditioning in their rooms.
- Clean and spacious rooms
- Friendly and helpful staff
- Issues with the pool
- Problems with breakfast
- 2/5
Manager was uncaring when we were checking out. So glad I know I’ll never stay at this dump again. Two stars only because bed was comfortable and breakfast was decent.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
.
- 4.5/5
The accommodations were spacious, the young lady at the front desk was very pleasant. It was a very comfortable nights stay. Would stay here again.
- 4.5/5
The accommodations were spacious, the young lady at the front desk was very pleasant. It was a very comfortable nights stay. Would stay here again.
- 5/5
This is the second time we stay at this Comfort inn, and I would stay there on our next visit. The staff was extremely helpful.
- 4/5
I stayed here for an overnight trip in May 2026
- 5/5
Exceptional
- 4/5
Very good
- 4/5
Very good
- 3/5
The comfort of the room was good. I like having a sitting area to relax in. Getting to the hotel was a bit difficult. It is stuck back behind an apartment complex and you have to maneuver around that. Upon arrival, the dining area and front desk area were under construction and there was drywall plaster dust all over and it was hard to breath in these areas. When the next morning came around, the contractors were done but there was still plaster dust all over the floors.
- 4.5/5
Superb
- 3/5
Getting to the hotel was a bit difficult. It is stuck back behind an apartment complex and you have to maneuver around that. Upon arrival, the dining area and front desk area were under construction and there was drywall plaster dust all over and it was hard to breath in these areas. When the next morning came around, the contractors were done but there was still plaster dust all over the floors.
- 5/5
Clean and updated facility. Welcoming staff. Nice suite with separate tv / sitting area for family members. (Not lounging on the beds). Next time in area, will stay at this hotel.
- 5/5
Staff are friendly and helpful.
- 5/5
Exceptional
- 5/5
Everything I was great at my stay and the price was really good
- 4/5
Very good
- 4/5
Very good
- 5/5
The beds were super comfortable.
- 4.5/5
Superb
- 5/5
I was very pleased with the size of the room. I liked that there was a microwave in the room.
- 5/5
Exceptional
- 4/5
The hotel was under construction both inside and out. However, our room was clean and very spacious for the two of us. I brought along gym clothes and sneakers in order to use the fitness room, but it was totally empty. I’m assuming due to the construction. I was disappointed about that. Overall the room suited our needs and we would stay again.
- 5/5
Room was good breakfast good area good only set back never had maid service for 3days
- 5/5
Exceptional
- 5/5
Great room, very clean and new. Free coffee, pool and gym were open
- 3/5
We didn’t know the hotel was in the middle of a remodel. Also when having breakfast we went through 10 forks because they would break easily.
- 1.5/5
The location of the property was great. They were renovating which caused no parking available at night and also they booked a group of teens that stayed on the same floor as us. It got extremely loud and we were staying there for over a week. They could have booked us in a room where we weren’t on that same level. The teens were smoking and bringing in the smell and I had 2 very young children with me. Again, I think it was poorly scheduled when they could have had us somewhere more quiet since we were there for so long. Also the ac kept shutting off when we went to bed.
- 1.5/5
The location of the property was great. They were renovating which caused no parking available at night and also they booked a group of teens that stayed on the same floor as us. It got extremely loud and we were staying there for over a week. They could have booked us in a room where we weren’t on that same level. The teens were smoking and bringing in the smell and I had 2 very young children with me. Again, I think it was poorly scheduled when they could have had us somewhere more quiet since we were there for so long. Also the ac kept shutting off when we went to bed.
- 4/5
Very good
- 5/5
Our stay was great. The hotel is under construction but it didn’t affect our stay. The room was clean and quiet. The only issue was Saturday night when we returned there was nowhere to park due to spots being blocked off. Over all it was a great stay though and we will be back again.
- 5/5
Sorry I didn’t have time to stay longer. The ice maker was convenient and functional. For such a lovely hotel, more convenient parking should be made available.
- 3/5
The front entrance door was disgustingly dirty and the wall near the front desk needs serious repair. Not a very good impression, for sure and since we did not have a choice of a refund, we had no option but to stay. The room and bathroom were clean, but we did find a small crawling bug on our bedspread. Our room, facing the front of the building, was extremely noisy as we were in extreme close proximity to the highway. Construction was going on and the workers were carrying equipment through the front entrance passing people in the breakfast area. Certainly did not allow an atmosphere for a relaxing breakfast!!! Very disappointing - the on-line pictures certainly did not represent what we found in actuality.
- 5/5
El personal muy atento y agradable, la habitación bastante amplia y el desayuno variado y con excelente atención. Buen Parqueo, solamente tomar en cuenta que no tiene piscina en uso.
- 5/5
hotel
- 5/5
Nice place for very reasonable price!
- 5/5
Great
- 5/5
Currently under construction but the employees go out of their way to make you feel comfortable. Always might go to when in the area
- 1/5
This facility was on the middle of renovation. The Breakfast are was only half of the space due to mattress and furniture in the way due to the renovation. The breakfast was blend. and poorly maintain. I do not know how is going to bein the near future but at this time I do not recommend this facility.
- 3/5
The only issue that I had was that my bathtub was dirty with black hair and soap suds on it . I told them about it and they didn’t correct the situation. I had to clean the bathtub myself. They apologized about it but I wanted action taken.
- 4/5
The only issue was that the bathroom meaning the tub was not clean andi had black hair and soap suds in the tub. I mentioned it to the front desk and they apologized about it and that was it . They didn’t come to clean it up.
- 3/5
The property is going thru renovation. So there were new mattresses, Lounge chairs all over the breakfast area. The pillows are a joke. The Room Keys didnt work 3 times during 1 night stay and breakfast was very ordinary.
- 3/5
It was decent
- 5/5
Excellent stay. Room was very clean, beds were very comfortable and breakfast was very good.
- 5/5
I enjoyed my stay. I will surely recommend. Quiet environment .
- 3/5
Couldn’t utilize the sofa bed because the frame appeared to be bent. We pulled it out and the mattress just sunk in. Then it wouldn’t go back in. Water in the bathroom was Luke warm at its hottest setting. The breakfast would be better if they switched up and give the sausage a break.
- 5/5
The staff and front desk receptionist was very helpful and polite
- 5/5
The staff was great, Great staff. Steve Jerrick
- 5/5
Yes
- 5/5
Reasonable price for the room when booking. Recommend booking with.
- 3/5
When i made my reservation, there was no indication on their website or on Expedia that they were going through major renovations. I had an extended stay planned, and would not have made a reservation if i'd known there would be construction most days of the week between 8am-sometimes past 7pm. Then one day, i left for work to return and find a note under my door that they needed me to move rooms by the next morning. That's less than 24 hour notice when i was staying for weeks and had many things spread out and also in the fridge and freezer. When i called about this, i was originally told they couldn't even guarantee that the room they could move me to had a kitchen and fridge (which was the whole reason i booked there). I will say the staff was very understanding and allowed me to get a refund on a non-refundable reservation and leave early.
- 5/5
Great place for families, good breakfast spread, and pleasantly surprised by how spacious the unit was.
- 3/5
Parking was limited. Breakfast lacked flavor and most of the juice machine was out. Lobby bathroom was locked and indoor pool was drained. I picked this location because indoor pool was listed. Once I checked in, I was given an amenities sheet were the indoor pool was still listed. I went to the pool to find it drained with no signage or listed information. There was only a sign stating rules and hours of operations. After my 1st night, my key stopped working. The bathroom towels also had someone else's hair in it. The lotion bottle was empty upon arrival as well. I would probably not recommend this location.
- 3/5
Facility clean Staff courteous Very loud interior construction No pool available
- 2/5
Where is my deposit?
- 4/5
It was a regular stay but it was peaceful. Thanks
- 4/5
It was a good stay
- 4/5
Other then the expensive deposit and the guy at check in that acted like he didnt want to be there it was good, nice breakfast, most of the counter people were nice room was decent size, and beds were comfortable. The only big complaint is the wifi and the smell of pot. My kids had to use the my hot spot the whole time because we couldn't connect, something about the ip address not being found. Complained to the front desk but it wasnt fixed. As much as i paid i would have liked wifi but it wasnt meant to be.
- 4/5
Improvement Suggestions: Shower could be improved with a larger shower head & more water pressure. More insulation overall as noisy next floor above my room.
- 3/5
Staff was courteous, however my room had no towels. I called the front desk for the towels but instead of sending someone up to get them, I had to change my clothes to go back downstairs to get them. In situations like that, they should send someone up to the room since it was their mistake to begin with.
- 5/5
Yes
- 5/5
Spacious and well-equipped. Comfortable beds and comforters.
- 5/5
Great receptionnist
- 5/5
This is a very good property at a reasonable price. Although it is located right next to I95, the noise level in our room was very low. We have stayed here before and will likely come again.
- 4/5
Quick check in. Nice, spacious room for the nightly fee.
- 5/5
Staff was very nice and helpful. I was surprised that the bathrooms by the pool and fitness area were locked
- 4/5
Staff nice but the Laundry room wasn’t available and the pool is cold. Also I had to switch rooms because the room wasn’t cleaned properly. Had some issues with the heat and the water doesn’t stay hot long.
- 2/5
Check in start at 3pm arrival at property 4:30pm...Rooms weren't available. Valerie at front desk needs more training customer service was in the trash. Every question asked couldn't be directly answered no Mgmt on duty. The night was disaster kids running all night until about 2am. Breakfast was ok. Not many choices from Juices to items on menu..
- 5/5
Everything was very nice at this hotel.
- 4/5
Everything was good! Affordable clean, good breakfast, comfortable. I enjoyed our stay.
- 4/5
About what you would expect from a Comfort Suites. Clean enough, but very dated rooms. Bed was comfortable. For some reason they don't serve bacon at breakfast ever. Only options are powdered eggs, sausage, some cereal, dry bread and the waffle maker. The area surrounding the hotel seems like a back alley road. Workers were nice though. Gym is two treadmills, one bench, one elliptical, and sporadic dumbbells.
- 3/5
Overall the hotel is nice but they could definitely upgrade breakfast selection and have the pool warm since it’s suppose to be indoors
- 5/5
staff was friendly and room was clean
- 5/5
The stay was great only draw back is the limit breakfast with no variety. Staff wasn’t pleasant especially the housekeeping director very disrespectful!!
- 4/5
road leading to hotel is very rough needs to be re-paved
- 1/5
The room was okay, but very dated. The shower rod was falling down. Check-in was very poor, and the counter was understaffed. The young woman appeared to be efficient, but extremely rude.
- 5/5
Everything is good clean room, parking and breakfast
- 3/5
The lobby smelled like dirty mop. The parking lot is very small and can’t accommodate guest parking at night (after 11pm). The rooms lighting was extremely dim.
- 5/5
Clean room. Nice pool and gym.
- 5/5
Clean room . Great accommodation with nice staff. Everything was excellent!
- 5/5
The room layout was nice with TV space away from the bed. It felt roomy and the bed was comfortable.
- 2/5
The room had an order and the bathroom was dirty.
- 4/5
Staff was friendly but somewhat scarce. Cleaning service was excellent. Free breakfast also excellent.
- 5/5
Front desk staff was very pleasant! Hotel was clean our room clean. We only stayed one night to catch a flight out and would recommend it.
- 5/5
Check above
- 1/5
The pool was extremely cold and small. Parking was minimal. Fist rooms smelled like trash. Receptionist was so rude and had an attitude because I kindly asked for another room then began to speak to her co-worker in another language. I had to swipe my card multiple times because she forgot to take the deposit. You had to ask for room service, which I did. We got a few new towels but bedding wasn’t changed, trash wasn’t changed, toilet paper was refilled. Shower handle was broke. We had to wait until the next day to get fixed, room phone didn’t work and was never address as I called and advised, shower had multiple broken wall panels. Had to go get my own toilet paper as I was advised housekeeping wasn’t in. I was advised of the same for additional towels & wash clothes. The sofa bed was sunken in. The microwave smelled disgusting. Staff was not friendly. People rarely spoke except for one young lady at the desk. Drawers were dirty, bathroom wasn’t too clean. I went to the store and got Lysol wipes to clean everything. Curtains had holes in them. Light with turned on but don’t know what it worked. We had to manually turn in most lights. We sprayed the bedding with tea tree oil. I’ve stayed in many of hotels and I could not believe this nasty place.
- 3/5
Staff was pleasant, but rooms are very dated with the bathtub peeling. I also had to request that the bed linens be changed as they smelled like urine. I’ve also been itching since my stay.
- 5/5
Staff at this place were very nice
- 4/5
Check above
- 5/5
Good
- 5/5
The front desk staff was very friendly. The breakfast was delicious. I wish they had bacon though. Other than that we enjoyed our stay. I will definitely stay here again
- 5/5
Nice and good enough for the price
- 5/5
Very good
- 5/5
Check above
- 5/5
Great customer service!! The area surrounding the hotel was a bit strange due to it looking abandoned
- 5/5
It was clean, quiet, comfortable bed, and the water pressure was GREAT.
- 5/5
Relaxing
- 5/5
We stayed with our family in a two queen bed suite. Very clean hotel and pool. Beds are very comfortable. Highly recommend it.
- 3/5
Hotel stay was just okay - it will do for a couple of days but don't expect much. Bed mattress made lots of noises on movement. Shower curtain kept falling to center of rod so water was spraying outside of shower. If we stuck part of the curtain in the handicapped bar, it would stay put. Breakfast was nothing spectacular and toaster was broken. On the plus side, the staff were very nice, the rooms were clean and the cost was a bit less than surrounding hotels.
- 4/5
Quiet and peaceful
- 5/5
It was a very nice property friendly staff
- 5/5
Good location
- 5/5
The breakfast options was very good and acceptable
- 5/5
👍
- 5/5
Great experience
- 4/5
Rooms were decent, a bit outdated, but overall nice. Free breakfast. The pool was closed for maintenance which was a bummer for my children.
- 4/5
Every time I have stayed here. It has been an excellent stay. Except this time the pool was out of order!!
- 3/5
It was good
- 3/5
Although we chose this hotel as a recommendation from the sporting complex/event we participated in, the pictures online made it seem like a well-kept, modern hotel. This was not the case. Upon arrival the room door was left ajar, front of the A/C unit was laying on the floor, and the door didn't seal properly (you can see into the hallway in the space around the doorframe--we moved a table to cover this space so no one could peek in). Overall, the room just seems rundown and needs a lot of TLC in small areas.
- 1/5
The hotel smelled musty, the toaster didn’t work for breakfast. Breakfast was cold, could hear stomping kids the whole night.
- 1/5
Dont recommend
- 5/5
Amazing large suite, two tvs, cooktop, fridge, comfortable, quiet, affordable. Only thing that I'd like to mention is that the pool was down for maintenance which seems like Fourth of July weekend would be a bad time for that. We weren't planning to use it but the family that checked in ahead of us was very upset.
- 5/5
I Highly recommend this Property Very Clean and Quiet.
- 4/5
The rooms were not bad at all. A bit outdated, but for a quick two night stay, it wasn’t terrible. Breakfast was lacking, so we only ate it day 1, got IHOP the second day we were there. Other than that, it’s an ok stay
- 4/5
Decent hotel, decent experience. Breakfast was really not great, not a lot of choices & had to wait for more hot food both days. Coffee was not great, & juice machine gave me a combo of apple & orange in one cup. Was not fixed. I liked the waffle machine - that was about it. Property is a bit shabby and there wasn't a lot of parking. We came for a show at Merriweather Post and it was not too far away. Was pricey for the quality - we had a hotel in the Inner Harbor for 2 days before we came here that was much nicer for less than what we paid to stay here.
- 1/5
Rude , UnAccomodating , Unhelpful, and Very Matter of fact ! No Compromising or Understanding with the customer
- 3/5
Only 1 person working the breakfast
- 3/5
N/A
- 5/5
Was a great place to stay
- 5/5
Great , clean and relaxing
- 3/5
Location is inconvenient. Property is outdated. Bedding was less than comfortable. Staff was nice.
- 2/5
Outdated. Not very clean.
- 5/5
Clean comfortable no problems
- 4/5
There is no direct access to the property without going through a townhouse development. There is also only one way in and out.
- 3/5
Property is older just need some update to all the areas
- 2/5
While the room was standardly clean, there was a stench in the room that would not leave. I asked to be moved to a different wood and they could not accommodate. Instead they gave me an industrial air freshener that I used the entire stay. Also I had to request room cleaning which would not be honored until the day I left. Very disappointed l!
- 4/5
Everything was fine. Location is a tucked away in the pack of a residential community, but the highway also butts up against the property. Ask for a room on the backside of the building since the entrance faces the highway.
- 1/5
Terrible all the way around. Big trucks lined the streets and parking lots. In a dark isolated area.
- 1/5
outdated but staff very friendly
- 4/5
The hotel staff was very good, quite knowledgeable. They were friendly and ensured that everything was kept at a high standard. The area was very clean and maintained. The in room furniture was very dated. The bathrooms were clean, and the TV's and station selection were very good. Upon arrival I was let down by the dated couch in the sitting area of the suite. My last comment is that the hotel is difficult to find, as it is situated behind a new development complex. The location is within mins of I-95 which makes it very convenient.
- 5/5
Nice
- 4/5
Nothing specific
- 5/5
Wonderful place to stay! Comfortable and safe area. Fifth time staying here!
- 5/5
Although the hotel is through a residential area and a little confusion to get to it is pretty quiet and clean.
- 4/5
Oversized room. Convenient location. Quiet.
- 4/5
Everything eas fine. Would probably stay there again
- 2/5
Property HVAC poor - too hot in the entire building, area around the hotel very dirty and seemed unsafe, land locked hotel, difficult to get to, staff unfriendly, trash cans overflowing
- 3/5
The bathro
- 5/5
The young man that checked us in provided excellent customer service. He recommended a great Mexican restaurant nearby also.
- 4/5
My biggest complaint is the route to get there. Several turns through a residential area.We thought we got lost even with the gps. Breakfast wasn't bad.We had a very large group oand they took great care of us.
- 4/5
Overall, we would stay here again, hoping for a better breakfast experience and the pool to be open.
- 5/5
No issues, other than the pool is being worked on , which I probably would not have used anyway.
- 4/5
Good stay except the pool was closed for work, but it looked fine and we never saw anyone working on it. It was, however, over a weekend so itay have just been that. Buffet breakfast was good. Beds were a little bouncy and firm, but good over all. I liked the way our king room was set up. Very unique. Regular king bed room, then a bathroom with shower and toilet inside a door on one side, and sink outside the door on the other. You would walk through that to the living room area. Gave our teenager his own space without a separate room. Staff was great.
- 1/5
My room was dirty. Mysterious stains and crud on the couch and carpet. The blow dryer was melted and didn’t work anymore. The shower whistles loudly the whole time is was running while the tub filled with water. The rags provided had hair on them. Not to mention the pool was down for “renovations” and that’s one of the main reasons I booked there. The location was the least convenient having to ride through the community to the back of a dangerous parking area for truckers. Took pictures and showed staff who said I would get my money back but I’m still waiting on my refund. Will never return to this hotel ever again.
- 3/5
It’s a value hotel. $99 with tax do you get what you pay for. Location was iffy. Good space in room, two good tvs. Digs was awful, cheap uncomfortable. Bed was just ok. Check in was nice. $150 incidental charge was a bit steep , refunded on 3rd day after charges. Breakfast uninspired (went to Another Broken Egg down the next exit.
- 5/5
The room was amazing! So much space and extremely clean. We stayed here for just one night and definitely wished we'd stayed longer. It was quiet and extra spacious.
- 5/5
How overall the property is good. I found it a little weird that you go through a neighborhood before you get to the hotel, but other than that everything was fine
- 1/5
Neighbors were terrible, petty, and loud. I asked them to stop being loud and they proceeded to be even louder throughout the night. They also smoked a lot and it made the hallway reek
- 5/5
Confortable. Clean. Great service
- 4/5
My husband and I truly enjoyed this hotel and it's amenities.
- 4/5
Good value for the money.
- 5/5
See previous review.
- 4/5
The accommodations were very comfortable.
- 4/5
Comfort Suites Columbia is a lovely hotel with great amenities. The staff was professional and pleasant and the rooms were very spacious .
- 5/5
loacation
- 5/5
The room was spacious and clean with all the expected amenities. Hotel staff was friendly.
- 4/5
Great stay and excellent staff
- 5/5
Room was very nice and clean. Unfortunately I couldn’t sleep due to major highway very close and heavy traffic until midnight. Bring earplugs.
- 4/5
Overall not bad but heating is not working and hairdryer not working…ㅠㅠ
- 5/5
The hotel was a little dated but it was clean and the room was huge. I had a living room separate from the bedroom. The breakfast was pretty standard, eggs, sausage, waffle maker. All good and clean. It was a great bargain for the area.
- 4/5
The workers at the cafeteria walked the extra mile to provide a clean, well managed place, despite a crowded with gests place. They prepared excelent breakfast every day.
- 5/5
I was solo, one night. Worth every cent
- 4/5
Jdj
- 4/5
Property was very clean and comfortable. Breakfast was excellent. My only complaint was the elevator area and surrounding hallways on the second floor smelled like weed.
- 5/5
Friendly staff. Clean room/bathroom. Poor location.
- 5/5
2 TV's!!! Since close to major highway it was a bit noisy at times. But very nice place to stay and reasonable price.
- 3/5
The computer system was down when we arrived. We were told to wait for 30 minutes so we waited in the lobby. The furniture in the lobby was dirty with stains. Wraps, papers, and empty water bottles were left there. Finally we checked in. The scent in the room smelled like cheap chemicals that were used for cleaning. It was annoying. And the breakfast was terrible..so sugary and fake. So unhealthy. The checkout was not smooth, but it resolved in the end.
- 5/5
The stay was great
- 4/5
Knowledgeable and thoughtful staff
- 5/5
Nice pool and large rooms.
- 5/5
Really nice
- 5/5
Great place for price and excellent accommodations. Exceptional!
- 5/5
The free breakfast was good however they need more of a selection. Having the same muffins and egg and meat choices on multiple days just make it not enjoyable.
- 2/5
Our non-smoking room smelled heavily of cigarette smoke. When I told the staff at the desk about it, I was informed that they were full and they couldn’t change our room. Then they gave me a spray bottle with what was supposed to be something to get rid of the odor, it did nothing. The breakfast was a disaster, the coffee machine and juice machine were broken, there was not enough food for the number of people there, the staff was not helpful or pleasant. When we checked out, I talked with the desk staff who informed me that there was not a manager there, but he would have them call me. They never called. We would never stay there again and would definitely not recommend.
- 3/5
Numerous times people with dogs that shouldn't have dogs let them bark all night long making it near impossible to sleep
- 3/5
There was a dog barking all night
- 3/5
The property is very average. Location is back in a residential community, but aligns highway 95. The pool is small and could use maintenance. The breakfast was limited without any healthy options. The beds are comfy but the shower 🚿 is weak. It was nice to have extra room of a suite but the couch is lumpy. Just Average
- 5/5
Comfortable bed, nice pool and great breakfast!
- 5/5
It also had free breakfast, and an indoor pool, which the kids loved. Everything here was perfect for us, thank you.
- 5/5
Staff was friendly and helpful!
- 4/5
The room # 203 we had the first night had strong smell of cigarette smoke and it was very unpleasant for a non-smoking room. It needs to be cleaned up to remove the smoke smell. Room # 403 that we moved to for subsequent nights was very nice.
- 4/5
Need larger bottles
- 5/5
Comfortable and clean, thank you.
- 4/5
It was a family vacation and this hotel was clean, had two queen size beds and it was so quiet. We loved the suite with its separate living room as well. It was closed to a mall and restaurants. The pool inside was an added plus!
- 5/5
Clean room, great service
- 3/5
When we arrived, it was raining heavily. Our room was on the top floor (4th). There wss a small leak in the ceiling. Thankfully it was not over the bed, we were able to put a trash can underneath to catch the water. The incessant dripping and hitting the pastic bag was annoying.
- 5/5
It was really good. Stadf was very friendly and my rooms was so spacious. Will come back again.
- 5/5
Spacious, comfortable room and friendly, helpful staff. Would stay again
- 4/5
However, not a particularly noisy hotel on a dead road, which helped in terms of traffic on that side of the hotel
- 4/5
Very spacious and friendly staff
- 4/5
No gluten free bread or milk alternatives available at breakfast.
- 4/5
Great hotel does only have regular cable so you will need to bring something if you use apps like Netflix or Hulu. WiFi works well room was available for early checkin. Was fairly clean and staff helped swiftly. Breakfast was good and offers room service. Great hotel for the prices given.
- 5/5
The room was Clean, the mattress was comfortable and plenty of hot water
- 5/5
Great place
- 4/5
This place needs some cleaning and updating. Carpets are dirty, walls are dirty, someone was smoking pot right down the hall from us and we could smell it, not only in the elevator and the hall, but in our room. The a/c was not working great, either. Our room felt damp. The size of the room was great and the workout center was nice - they even had free weights. Breakfast was somewhat better than other places - waffles, cheese omelets, ham, etc, rather than just carbs. The location is very noisy. You can hear the highway all night long and there were people shouting in the parking lot at 3 am. We were passing through and checked in at 9:30 on pm and out at 10 am. It was okay, but we wouldn't return.
- 4/5
Everything was nice
- 5/5
Really sizeable room. Very clean and modernized look. Close to restaurants and highways. Friendly staff, small but feasible fitness center. Pool was very small. I like the location as it's isolated from through traffic.
- 3/5
I did think the breakfast was better than average for this type of place.
- 5/5
My stay was great
- 5/5
It was clean and big room. No complaints, I would stay again!
- 4/5
It was good but I wish the room looked more clean
- 5/5
The staff was friendly and helpful. The room was clean and comfortable. Overall the hotel is old and could use an upgrade.
- 5/5
traveling.. late check-in was easy .. early departure.. breakfast was ready and hot
- 4/5
Good stay nice price
- 5/5
Very nice and friendly people.place was clean and quiet.
- 1/5
I paid almost $500 for this place. It’s located behind a seemingly new development of townhomes. Nice area until you get on the street where the hotel is located. Simply put, it needs to be torn down.
- 3/5
Room smelled nasty upon entry. Wet dog/smoking mix. Shower curtain improperly installed causing water on floor and slippery situation
- 5/5
Very clean and well maintained.
- 1/5
The experience I got was Awful. After driving hours away from Virginia I get to the hotel and the doors are locked. I rang the doorbell, called the phone and no answer. After about an hour the guy finally walked up from being sleep.
- 5/5
Front Desk Manager on duty the night (actually it was around 1am) was a pleasure to deal with. Very professional and personable. The small talk during the check-in process made all the difference. You're lucky to have him as an employee.
- 5/5
Parking a truck and trailer was a challenge
- 4/5
Being that the building was away from highway traffic made for a quiet and safe place to stay. The road to the entrance is in a rough condition. There are a couple of pot holes at the very front of the entrance and isn’t good for vehicles.
- 4/5
The hotel was conveniently located to where we needed to be however the area around was a little crowded, a little tricky to get into the parking lot. Hotel was clean and staff was friendly. No coffee at breakfast 😔. Not much variety of food. However, was overall a good stay.
- 2/5
Well, beside its hidden, hard to find location, the property itself is fine. But when the staff can’t replace a broken coffee maker, that sours one on the experience. And with a 3 am wake up to call ch a flight out of BWI, I need coffee.
- 4/5
Pool was out of order but overall a good hotel
- 5/5
This property was nice & clean. There are only a few things that stood out to me. The pool was closed like most other reviews mentioned but that was fine with me because I wasn't interested in using it. The other thing is there was a $150 deposit that i had to pay even though my reservation was paid for in full ahead of time. That was odd to me because I paid in full, left a card on file for incendentals AND paid the $150. Ive never heard of that before. Another thing is we went to breakfast during the hours posted & almost everything was put up. We were able to start to make a waffle but the kitchen staff tried to turn it off while my food was cooking.They also put up the milk so many of us (guests) were left with dry cereal, a half cooked waffle with no syrup or nothing at all. Mind you this was well within breakfast hours.The main thing is that the small fridge/freezer in the room didn't work & we lost alot of food. We reported it & they sent maintenance while we were out to replace it but that doesn’t bring back the money we spent in food that had to be thrown out because it was hot. We were there for 3 ddays & after the breakfast issue the food we lost was what we planned to eat outside of going out.
- 5/5
Great
- 4/5
Stay was nice but the pool was broken so I couldn’t swim
- 5/5
Great place to stop for a night or two
- 5/5
Very nice place
- 4/5
Everything about the stay was good except for the shower. The shower hose made noise, tub very slippery
- 1/5
Our shower head was broken and screeching, three of the lights didn't work, the room smelled horrible when we entered and we had to use our candles to get rid of the smell. There were also random long hairs (we both have short hair) all around our room. The pool was disgustingly cloudy and littered with hair. Our stay here was not worth $114.
- 4/5
It was great except people above us had a child that sounded like they were jumping until 11:30 pm.
- 5/5
Location left something to be desired but good deal clean hotel
- 5/5
it was perfect 10/10 cannot complain about everyhting room was perfect check in and out was quick and easy
- 4/5
I have stayed at this hotel several times. It's an older building, but well kept.
- 5/5
It was a wonderful experience every one was very helpful and nice I would stay there again..
- 2/5
Terribly noisy. We could not sleep due to truck noise all through the night. It was such a restless night.
- 5/5
Comfortable, practically priced, close to the mall, and quiet.