Quality Inn & Suites Elko

Breakfast was not appetizing, dry eggs and potatoes. No tissues in box. Room telephone didn't work. No blackout curtains in room 212. Is there a dress code for your employees, bc they were quite sloppily dressed. Place is rundown, I would not stay again, or recommend.

The property was very dated and worn down. Terrible premises. Tried to make it smell good with sticky room spray.

Room was dated, toilet seat very worn, and smelled like Lysol. Breakfast is the usual meh Sisco food.

Clean, comfortable and conveniently located. Moderately priced. The only things that needed improvement were the lack of plates for breakfast so we used bowls but it's not ideal to eat waffles from cereal bowls. The dog area is pretty lacking, bare dirt, very small fenced area, no poop bags but we had our own. Overall happy and will stay again next time we go through Elko.

Pleasant

Disappointing

The location and staff! Breakfast was nice as well and the room was good size. Really don’t have any complaints

This hote is dated but you can at least see that they do try. Microwave , fridge and a decent TV in the room makes the stay better. The 5 star goes to the staff. Everyone from the manager to the maintenance crew were extremely helpful and pleasant. While the beds are rather uncomfortable and walls are paper thin, this is a good choice for an overnight or quick stay.

Desk help guy was lousy. I'd rate him about a 3 out of 10

Great place to stay, nice bed, clean room great breakfast!

The staff is amazing. The front desk lady during check in was awesome and the gentleman during check out the next day was just as amazing.

Friendly, good location, safe entry, staff is willing to please. Linens were clean and comfortable. I suggest duvet cover on the down blankets. Breakfast had good selection. The waffle was good. The bed after a couple days was not as comfortable. I suggest foam topper.There was a sharp part of the bed frame sticking out, didn't see it til you hit it! Dangerous! The lamp base was dirty. The shower had mold around the handle face plate. No instant hot cereal like oatmeal. Butter should be room temperature, to hard to spread when kept in the fridge. No hot cocoa!

Friendly, good location, safe entry, staff is willing to please. Linens were clean and comfortable. I suggest duvet cover on the down blankets. Breakfast had good selection. The waffle was good. The bed after a couple days was not as comfortable. I suggest foam topper.There was a sharp part of the bed frame sticking out, didn't see it til you hit it! Dangerous! The lamp base was dirty. The shower had mold around the handle face plate. No instant hot cereal like oatmeal. Butter should be room temperature, to hard to spread when kept in the fridge. No hot cocoa!

Room was very clean and staff was friendly. Breakfast was decent. Wish their pet area was better maintained.

No stairs. The guy at the desk laughed when I asked if they had an elevator. I'm fact he was a jerk about everything. The room has minimal accommodations. I had to haul all my things up the stairs alone. I'll never stay here again.

Stains on bedding. Wear on bedding. Bedding doesn't fit beds very well. Floor was sticky. Gap around door into room. Expensive for pets. Toliet seat mismatched and showing wear. Weird smell in room. Half the light switches dont work. Stains on walls and ceiling. Trash all around building. Pretzel in AC. Someone living in a camper in the parking lot. Screen cut out of the window.

Clean, well maintained room area was quiet and distance to stores not far

Passable

Quiet

Quiet

This hotel had everything I ask for when I just need a one night pit stop. Reasonable price, decent breakfast, comfy beds and a great shower. I love that I could run the fan on the cooling unit for white noise. The gym was small but adequate to get in a workout before sitting in the car for four hours on the way to my next destination. I highly recommend.

Staff was attentive and helpful.

Room was not clean upon entering. Other tenants said the same. thankfully they moved us to another room and that was much better but still not up to the quality we see at other Quality Inn hotels. Coffee was lukewarm at 6:30am and hot water was cold. Not worth what we paid.

Breakfast was pretty good but the exactly the same every time Black mold in bathroom, someone else’s underwear left on the floor, missing floor microwave didn’t work

Breakfast was pretty good but the exactly the same every time Black mold in bathroom, someone else’s underwear left on the floor, missing floor microwave didn’t work

Accommodations were very small. Mold in bathroom above shower in the wall in room 108. Fridge had ice buildup on freezer area that had not been taken care of. Very unhappy with our stay and will not book there again!

Breakfast with eggs and sausage I’m a happy guy

Clean rooms. Good breakfast choices. Friendly staff.

No stairs. The guy at the desk laughed when I asked if they had an elevator. I'm fact he was a jerk about everything. The room has minimal accommodations. I had to haul all my things up the stairs alone. I'll never stay here again.

Breakfast caused food poisoning. Avoid if you value your health and well being.

There is no elevator or staff to help seniors with luggage to the cheap Expedia rooms on the 2nd floor.

Clean room

Was a place to stay for the night No elevator, but had to be on second floor. I don’t think there is ADA access? Breakfast was subpar.

No elevator, but had to be on second floor. I don’t think there is ADA access? Breakfast was subpar.

Clean

Iced up freezer and very noisy when it switched on and off

Clean & friendly Iced up freezer and very noisy when it switched on and off

Clean room, comfy beds, staff was amazing Little bit of mold in the bathroom on the ceiling

Little bit of mold in the bathroom on the ceiling

N/A

I was highly disappointed with this hotel

The staff at the front desk was very helpful in getting us to our room and straightening out our reservations!

Room was good, Breakfast was good, overall everything was good.

Front desk person was super friendly and helpful. The room however was not very well kept. Going into the room there was food on the carpet pretty much embedded into the carpet. I found a hair tie next the the bead that definitely wasn’t mine. Around the toilet was also not clean. Spend a little more and get sonethu

Exceptional

yes

The staff was very freindly, it was clean and comfortable. Location was close to stores and food.

The hotel is not at all how the pictures look. Very dated and not very clean. Do not recommend.

The breakfast was good.

Property is heavily scented and to be honest is overwhelming. On our first stay no one was at the desk for 10 minutes when a really sweet gal came in work early and logged in early to help. The previous worker never even showed up. Breakfast is ok. Rooms are being remodeled. Get a room in the back, noisey street. Would not have stayed on our return trip but had already paid for both reservations. Due to heavy incense smell we will not be back. Key card issues, only one towel set for two people.

It was ok. Small rooms. Was quite. Breakfast good. Shower drainage super slow.

Favorite place to stay in Elko

Favorite place to stay in Elko

The room was spacious and very clean. Bed was comfortable. Front desk is really nice to deal with. Housekeeping is very friendly and accommodating. Great rate!!! Will highly recommend!

Couldnt get the television to come on. Good thing I really dont watch much tv. There was a missing piece of flooring. The bed was comfortable. Thats about the best thing i can say. The free breakfast wasnt that good. Eggs were horrible. Potatoes tasted like they were microwaved, not much flavor. Coffee was luke warm less then an hr into the 3 hour breakfast window. Probably wont stay here again.

Couldnt get the television to come on. Good thing I really dont watch much tv. There was a missing piece of flooring. The bed was comfortable. Thats about the best thing i can say. The free breakfast wasnt that good. Eggs were horrible. Potatoes tasted like they were microwaved, not much flavor. Coffee was luke warm less then an hr into the 3 hour breakfast window. Probably wont stay here again.

Was easy to find, very comfortable bed and pillows, room was clean and quite. Will stop here again.

The location was perfect. My destination was the Murray Theater, a short walk across the street. The TV did not work, but I don't watch it much anyway.

My laptop immediately connected to the Wi-Fi, which was a little bonus! They also serve a nice hot breakfast in the morning.

My laptop immediately connected to the Wi-Fi, which was a little bonus! They also serve a nice hot breakfast in the morning.

Very noisy in the room for the heater and toilet keep running. Had to get up to fix it.

Friendly and helpful staff, great food at in-house restaurant, quiet, and able to accommodate our requests for room location.

Friendly and helpful staff, great food at in-house restaurant, quiet, and able to accommodate our requests for room location.

And kept every promise he made to me.

The breakfast had plenty of options, but the apple juice was a bit fermented. The bed was a bit soft for my liking and the mini fridge wasn't very cold at all. The television channels worked just fine and it was an awesome location away from downtown

We had 5 rooms. None were good. Sink didn’t work, heater didn’t work, beds were horrible. I do not reccomend.

We had 5 rooms. None were good. Sink didn’t work, heater didn’t work, beds were horrible. I do not reccomend.

Everything is great for convenience I shouldn’t have to tell housekeeping twice in one hour not to come in and stop them from trying when I was barely there midnight til checkout

Being double charged for room.

We’ve stayed here twice now and will stay here again. Great for the cost and our quick trips! The beds are comfortable and clean. Had all the amenities such as refrigerator, coffee maker, microwave, very hot water showers, tv, etc.

We’ve stayed here twice now and will stay here again. Great for the cost and our quick trips! The beds are comfortable and clean. Had all the amenities such as refrigerator, coffee maker, microwave, very hot water showers, tv, etc.

Clean, comfortable and very friendly staff. We were very pleased with our stay at Quality Inn Elko, Nevada.

appreciated the free breakfast and friendly staff. Parking was great. The room was not the cleanest. There were stains on the pillows and towels. The room smelled very strongly of cleaning products despite opening a window to air out and furniture is out dated.

Room and entry keys never worked.

Room was clean, staff friendly, food better then most.

Room was clean, staff friendly, food better then most.

Mostly everything mainly staff

The dog run. The listing said pet friendly but did not say it would cost $25 a pet. The worst part is when I went to go get my coffee in the morning I took a peak at the complimentary breakfast during which I saw the staff mixing the eggs with his hands. Ungloved hand in the eggs. In addition, all the gym equipment was broken.

Curtains and floor were dirty stained, dog barking in middle of night, limited breakfast options

The receptionist was lovely and welcoming

I stayed here for a quick two day business trip. The room was small, but the bed was very comfortable. The hotel was a little dated but very clean. The check-in went smoothly and was easy. It appears to be run by a family. I felt comfortable and welcomed during this day. The breakfast was good overall. However, due to dietary restrictions I cannot really eat much of anything. They did have some bread for toast, eggs, potatoes, cereal, milk, and coffee.

I stayed here for a quick two day business trip. The room was small, but the bed was very comfortable. The hotel was a little dated but very clean. The check-in went smoothly and was easy. It appears to be run by a family. I felt comfortable and welcomed during this day. The breakfast was good overall. However, due to dietary restrictions I cannot really eat much of anything. They did have some bread for toast, eggs, potatoes, cereal, milk, and coffee.

However the room condition was not so good. The toilet kept sticking so would not fill. In the morning I informed the day manager to get repaired but when i returned in the evening nothing was completed. Had to be moved to another room. Again Payten was great she handles the situation well but not happy by the way the situation was handled by dayshift

However the room condition was not so good. The toilet kept sticking so would not fill. In the morning I informed the day manager to get repaired but when i returned in the evening nothing was completed. Had to be moved to another room. Again Payten was great she handles the situation well but not happy by the way the situation was handled by dayshift

Room was clean, staff was helpful

Room was clean, staff was helpful

Key card had to be reset every time I went back to room. Manager at desk was very pleasant but was inconvenient for me to have to go to the front desk every time I came back.

Key card had to be reset every time I went back to room. Manager at desk was very pleasant but was inconvenient for me to have to go to the front desk every time I came back.

The amenities in the room are pretty old in need of updates!

The amenities in the room are pretty old in need of updates!

Temps were comfortable

Temps were comfortable

They are awesome and helpful great place to stay

They are awesome and helpful great place to stay

The room was clean the front desk was nice

The room was clean the front desk was nice

Room was comfortable and clean. Staff we interacted with was helpful and courteous. Overall the stay was fine. The ice machine was not working and the vending machines were empty and apparently not working either. When I came back from picking up dinner after dark the exterior lights and the main sign were not on, making it hard to see where to turn in.

Room was comfortable and clean. Staff we interacted with was helpful and courteous. Overall the stay was fine. The ice machine was not working and the vending machines were empty and apparently not working either. When I came back from picking up dinner after dark the exterior lights and the main sign were not on, making it hard to see where to turn in.

All good

All good

Great stay!

Great stay!

Average at best

Average at best

My kids enjoyed the hot breakfast and our room was fine, but the people next to us said that their room wasn't very clean. It is about what you expect for the price that you pay. Definitely could use some upgrades to the hallways and rooms, but it was about what I anticipated.

My kids enjoyed the hot breakfast and our room was fine, but the people next to us said that their room wasn't very clean. It is about what you expect for the price that you pay. Definitely could use some upgrades to the hallways and rooms, but it was about what I anticipated.

Would not stay there again,place is run down,and poorly maintained.

Would not stay there again,place is run down,and poorly maintained.

Nice place to stay

Nice place to stay

Could hear the people in the next room talking and a dog barkkng in a room

Could hear the people in the next room talking and a dog barkkng in a room

SMALL! Less than 3ft around 3 sides of the queen size bed.

SMALL! Less than 3ft around 3 sides of the queen size bed.

Toilet handle was broken, water keeped running until was potioned bathroom wasn’t that clean but service was excellent good variety of food for breakfast.

Toilet handle was broken, water keeped running until was potioned bathroom wasn’t that clean but service was excellent good variety of food for breakfast.

We have previously stayed at this hotel several times, but were disappointed with this trip. The pet area was DISGUSTING. During past stays it was better maintained ... this time it was full of weeds and what appeared to be several days of dog mess. In addition, the low battery chirp on the smoke detector in our room started going off during the night. I tried calling the desk to see if someone was available to replace the battery ... it rang and rang with no answer. I walked to the desk and no one was there. I tried calling on the desk phone as instructed, but only got a busy signal. I made the assumption that the night clerk was asleep with his phone off the hook. We got very little sleep all night with the constant alert going off. The next morning we met the young lady who was setting up the breakfast and she apologized and confirmed that she had needed to wake up the night clerk to unlock the door and let her in for her morning shift. We had planned to stay at that hotel again a week later on our return trip, but changed our plans and will probably never use it again!

We have previously stayed at this hotel several times, but were disappointed with this trip. The pet area was DISGUSTING. During past stays it was better maintained ... this time it was full of weeds and what appeared to be several days of dog mess. In addition, the low battery chirp on the smoke detector in our room started going off during the night. I tried calling the desk to see if someone was available to replace the battery ... it rang and rang with no answer. I walked to the desk and no one was there. I tried calling on the desk phone as instructed, but only got a busy signal. I made the assumption that the night clerk was asleep with his phone off the hook. We got very little sleep all night with the constant alert going off. The next morning we met the young lady who was setting up the breakfast and she apologized and confirmed that she had needed to wake up the night clerk to unlock the door and let her in for her morning shift. We had planned to stay at that hotel again a week later on our return trip, but changed our plans and will probably never use it again!

Nice staff and well gesture

Nice staff and well gesture

This place was filthy. When I got my key it took me to a room that had not been clean. Disgusting first impressions. Then they had no ice for the guests. We drove a long way for a gross stay at this location. Carpets were so gross I would never walk barefoot on them. What a waste of 125 dollars

This place was filthy. When I got my key it took me to a room that had not been clean. Disgusting first impressions. Then they had no ice for the guests. We drove a long way for a gross stay at this location. Carpets were so gross I would never walk barefoot on them. What a waste of 125 dollars

I was charged twice. Once by Expedia and once by the hotel. I was told they need a credit card for a $100 hold but it would be refunded when I checked out instead it was charged.

I was charged twice. Once by Expedia and once by the hotel. I was told they need a credit card for a $100 hold but it would be refunded when I checked out instead it was charged.

Pricey

Pricey

I booked a particular room and was told that room was going to cost me $69.00 more a night. They put me in a much smaller room that had a cracked window. Same thing happened on my return visit 4 days later. My position is that they were using the bait and switch scam. Did not get the room I booked for both visits. Very disappointing. I am requesting that you refund me for both visits. I will never book with you or their hotel again!

I booked a particular room and was told that room was going to cost me $69.00 more a night. They put me in a much smaller room that had a cracked window. Same thing happened on my return visit 4 days later. My position is that they were using the bait and switch scam. Did not get the room I booked for both visits. Very disappointing. I am requesting that you refund me for both visits. I will never book with you or their hotel again!

Our stay was nice. Staff was courteous and professional. Room was clean. Mattress was a little old and did sag in the middle. We were able to get some sleep.

Our stay was nice. Staff was courteous and professional. Room was clean. Mattress was a little old and did sag in the middle. We were able to get some sleep.

Nice comfortable room. Breakfast was good. Only issue was dog area in back not great

Nice comfortable room. Breakfast was good. Only issue was dog area in back not great

Good

Good

The was ok.

The was ok.

Cost

Cost

Furniture very old , no counter in bathroom, cabinet for the closet, all cabinets very old.

Furniture very old , no counter in bathroom, cabinet for the closet, all cabinets very old.

We got to the hotel and it was so disgusting! Run down and dirty. We got into our room and there were squished cockroaches on the wall and bathroom floor. The front desk lady was nice at first but very unhelpful when I asked for a refund so we could leave. The guy who runs it was not very nice about the whole situation. And the worst part was they were not even surprised at anything I told them about the room. We are avid quality Inn customers but this was the worst hotel I have ever walked Into. We ended up having to dispute the charges because they would not answer the phone for Expedia to tell them we could have our refund. Just the worst!!!!

We got to the hotel and it was so disgusting! Run down and dirty. We got into our room and there were squished cockroaches on the wall and bathroom floor. The front desk lady was nice at first but very unhelpful when I asked for a refund so we could leave. The guy who runs it was not very nice about the whole situation. And the worst part was they were not even surprised at anything I told them about the room. We are avid quality Inn customers but this was the worst hotel I have ever walked Into. We ended up having to dispute the charges because they would not answer the phone for Expedia to tell them we could have our refund. Just the worst!!!!

It was dirty all over not just the rooms. I dont think they ever vacuum the halls or wipe down anything. Bathroom had hairs all over the walls, duvet was dirty and pretty sure they never mop the floor. Bed was like a taco.

It was dirty all over not just the rooms. I dont think they ever vacuum the halls or wipe down anything. Bathroom had hairs all over the walls, duvet was dirty and pretty sure they never mop the floor. Bed was like a taco.

Not the cleanest or up to date property

Not the cleanest or up to date property

AC rattles during operation, hair on sheet & floor.

AC rattles during operation, hair on sheet & floor.

Great owner

Great owner

Our keys kept getting deactivated each day. The side doors did not work to get in. Toilet lid broken in 2 spots. One of the beds was horrible. Needs a good paint job. The exercise room equipment was out of service. The property needs some TLC inside and outside for sure- a lot of overgrown brush, the doggy area was scary. Broken screens on the windows.just trashy looking. Drawers were dirty. Not the property’s fault but there was an 8-hour power outage yet .2 miles down the power was on. Staff were nice. Breakfast was alright.

Our keys kept getting deactivated each day. The side doors did not work to get in. Toilet lid broken in 2 spots. One of the beds was horrible. Needs a good paint job. The exercise room equipment was out of service. The property needs some TLC inside and outside for sure- a lot of overgrown brush, the doggy area was scary. Broken screens on the windows.just trashy looking. Drawers were dirty. Not the property’s fault but there was an 8-hour power outage yet .2 miles down the power was on. Staff were nice. Breakfast was alright.

The toilet top was broken, the bed frames stuck out so we had to put handtowels on the ends so we wouldn’t hit our shins. The whole place is in need of some TOC for sure. Beds are comfortable though.

The toilet top was broken, the bed frames stuck out so we had to put handtowels on the ends so we wouldn’t hit our shins. The whole place is in need of some TOC for sure. Beds are comfortable though.

Manager was rude at the end after checkout. I had issues with the communication between Expedia and the property. Miscommunication from the manager. I will not go back!!

Manager was rude at the end after checkout. I had issues with the communication between Expedia and the property. Miscommunication from the manager. I will not go back!!

Staff was easy to work with but nothing to write home about.

Staff was easy to work with but nothing to write home about.

Reservations were lost. Finally corrected. After 3 phone calls to customer service. Room was dirty. Phone and tv didn’t work. Breakfast was provided but over 50% of items were out at 0700.

Reservations were lost. Finally corrected. After 3 phone calls to customer service. Room was dirty. Phone and tv didn’t work. Breakfast was provided but over 50% of items were out at 0700.

First room we had was dirty and was not inviting

First room we had was dirty and was not inviting

The bathroom sink was leaking. I saw a bucket under the sink so it was leaking for a while and they knew about it but still gave me that room.

The bathroom sink was leaking. I saw a bucket under the sink so it was leaking for a while and they knew about it but still gave me that room.

.

.

The bathtub would not drain - how do you clean a bathtub without realizing the drain is plugged - ick. Also lightbulb directly over bathroom sink was missing. Breakfast was okay. Some fresh fruit beyond OJ would have been nice.

The bathtub would not drain - how do you clean a bathtub without realizing the drain is plugged - ick. Also lightbulb directly over bathroom sink was missing. Breakfast was okay. Some fresh fruit beyond OJ would have been nice.

I was given a room key to another persons room when I checked in. I walked in on another person in the room watching tv. I immediately ran out and demanded a different room. The room that I stayed in had the clothes of the previous customer still in it. The rooms are obvious not cleaned in depth.

I was given a room key to another persons room when I checked in. I walked in on another person in the room watching tv. I immediately ran out and demanded a different room. The room that I stayed in had the clothes of the previous customer still in it. The rooms are obvious not cleaned in depth.

Many electric outlets did not work. our friends, who booked weeks after us, had a much larger room. Breakfast ran out of items or just did not have them and did not seem concerned.

Many electric outlets did not work. our friends, who booked weeks after us, had a much larger room. Breakfast ran out of items or just did not have them and did not seem concerned.

Wasnt bad vut wasnt that great

Wasnt bad vut wasnt that great

Very Poot conditions

Very Poot conditions

Desk manager was an incredibly friendly individual and made my stay enjoyable.

Desk manager was an incredibly friendly individual and made my stay enjoyable.

Desk manager was an incredibly friendly individual and made my stay enjoyable.

Door locks didn't work properly had to re do cars several times

Door locks didn't work properly had to re do cars several times

Bathroom was dirty and lacked toiletries. Air conditioner and refrigerator/freezer were very loud.

Bathroom was dirty and lacked toiletries. Air conditioner and refrigerator/freezer were very loud.

Freshest fried potatoes that we have had in a motel breakfast. Our room was the smallest that we have ever had in a motel. Would recommend that room to be used for a single traveler or cheaper rates. However the bed was comfortable and we slept good. I would recommend physically looking at the room before checking in (not just online pictures).

Freshest fried potatoes that we have had in a motel breakfast. Our room was the smallest that we have ever had in a motel. Would recommend that room to be used for a single traveler or cheaper rates. However the bed was comfortable and we slept good. I would recommend physically looking at the room before checking in (not just online pictures).

we brought our 5 month puppy and service was great and they loved having him there. they have a little gated park behind the hotel that was easy access. The only thing i would say that wasn’t a great thing. our neighbors were obviously smoking in their room and the end of the hall smelled of weed and cigarettes. it wasn’t a big deal but just didn’t smell clean in the hallway.

we brought our 5 month puppy and service was great and they loved having him there. they have a little gated park behind the hotel that was easy access. The only thing i would say that wasn’t a great thing. our neighbors were obviously smoking in their room and the end of the hall smelled of weed and cigarettes. it wasn’t a big deal but just didn’t smell clean in the hallway.

Having service dogs means we are relegated to "approved dog rooms." Room 122 smelled so bad of urine or mold I was tempted to go back to the desk and say we could not stay in that room. Hubby failed to watch dogs while I unloaded the car and dogs drank from toilet. Toilet not equipped with toilet seat cover. I used a washclothe to wipe up dribbled water and it was black due to dirty floor. The carpet at the entry into the room was covered with white dog hair. Apparently they don't vacuum hallways. The was a pet firm to read, agree to and sign. One otem was to use assigned area to walk dogs and to pickup after the dog. Nice sized fenced dog park. Filled with dog poop. No bags in the holder. Passed on breakfast due to the smell of old rancid cooking oil permeating the hallways. The bathroom sink was not attached to the wall and with no safety rails for getting in and out of the shower I used the sink for balance. Not safe. The bed was comfortable. The linens looked clean but after dirty floor I wondered what conditions the sheets were really in. Also watching my dogs in case they get sick from dirry toilet water. Won't be8ng stay8ng at Quality Inns again.

Having service dogs means we are relegated to "approved dog rooms." Room 122 smelled so bad of urine or mold I was tempted to go back to the desk and say we could not stay in that room. Hubby failed to watch dogs while I unloaded the car and dogs drank from toilet. Toilet not equipped with toilet seat cover. I used a washclothe to wipe up dribbled water and it was black due to dirty floor. The carpet at the entry into the room was covered with white dog hair. Apparently they don't vacuum hallways. The was a pet firm to read, agree to and sign. One otem was to use assigned area to walk dogs and to pickup after the dog. Nice sized fenced dog park. Filled with dog poop. No bags in the holder. Passed on breakfast due to the smell of old rancid cooking oil permeating the hallways. The bathroom sink was not attached to the wall and with no safety rails for getting in and out of the shower I used the sink for balance. Not safe. The bed was comfortable. The linens looked clean but after dirty floor I wondered what conditions the sheets were really in. Also watching my dogs in case they get sick from dirry toilet water. Won't be8ng stay8ng at Quality Inns again.

Clean and comfortable. Staff was awesome.

Clean and comfortable. Staff was awesome.

Nice

Nice

Clean and comfortable

Clean and comfortable

Evrething is excellent!

Evrething is excellent!

Stayed here several times probability closer to 20 to 25 time'sin the last year and them changing the deposit situatiin with check is has made it to where this hotel will not receive any type of my business again

Stayed here several times probability closer to 20 to 25 time'sin the last year and them changing the deposit situatiin with check is has made it to where this hotel will not receive any type of my business again

How easy it was for us to park and acess our room.

How easy it was for us to park and acess our room.

The rooms were dated

The rooms were dated

Everything

Everything

No complaints

No complaints

I was alright they ran out of eggs and sausage at 8:15 am and where not going to make more until they had multiple complaints and then they changed their mind

I was alright they ran out of eggs and sausage at 8:15 am and where not going to make more until they had multiple complaints and then they changed their mind

I felt very profiled when I walked in and they put me in a really poorly maintained room because of my appearance. If you get stuck in room 201, I wish you the best. The first thing I noticed was a heating wall unit that had broken plastic and a lot of dust showing in the inside. I paid $60 for the night so I was not expecting much so I just lived with the looks of a damaged hitting unit. What put me over the top was going to the bathroom and seeing that there was no shower curtain. That is the first for me. I decided to call down to the lobby and ask for another room with the shower curtain. The phone system throughout the building does not work. Oh, I almost forgot I asked for a room on the first floor, but they said they did not have one with a king. I had some serious heavy luggage I was carrying with me and I asked for an elevator and they said they did not have one. Since the phone system does not work in the hotel, I decided to call them from my mobile phone. Of course every time I tried to call down their phone was not working properly to hear me. So I decided to walk down and ask for another room. They did provide me another room. Room 215 was much better until I saw a chewed gum.

I felt very profiled when I walked in and they put me in a really poorly maintained room because of my appearance. If you get stuck in room 201, I wish you the best. The first thing I noticed was a heating wall unit that had broken plastic and a lot of dust showing in the inside. I paid $60 for the night so I was not expecting much so I just lived with the looks of a damaged hitting unit. What put me over the top was going to the bathroom and seeing that there was no shower curtain. That is the first for me. I decided to call down to the lobby and ask for another room with the shower curtain. The phone system throughout the building does not work. Oh, I almost forgot I asked for a room on the first floor, but they said they did not have one with a king. I had some serious heavy luggage I was carrying with me and I asked for an elevator and they said they did not have one. Since the phone system does not work in the hotel, I decided to call them from my mobile phone. Of course every time I tried to call down their phone was not working properly to hear me. So I decided to walk down and ask for another room. They did provide me another room. Room 215 was much better until I saw a chewed gum.

The young woman at the front desk was very polite, kind and well mannered. It was such a pleasure walking into a hotel and being greeted with a kind smile as well as going out of her way to help us.

The young woman at the front desk was very polite, kind and well mannered. It was such a pleasure walking into a hotel and being greeted with a kind smile as well as going out of her way to help us.

For the price I paid it was very good

For the price I paid it was very good

Quiet Easy parking and entrance

Quiet Easy parking and entrance

No elevator. It won't work for us.

No elevator. It won't work for us.

Had a very nice handicap room with king-size bed. Very clean and tidy.

Had a very nice handicap room with king-size bed. Very clean and tidy.

Check in with Ash was.perfect. Very friendly and knowledgible. Tinatia was a great support when the tv would not work. She solved the problem even with a full hotel to deal with. A BIG THANKS to both.

Check in with Ash was.perfect. Very friendly and knowledgible. Tinatia was a great support when the tv would not work. She solved the problem even with a full hotel to deal with. A BIG THANKS to both.

It was a great stay. The front desk staff, Ash, is very friendly and patient. The bed was comfortable. The only downside was the door connecting to the next room was not good at preventing the noise from that room.

Bad curtains in bed room, letting bright street lights into the room at night.

It is 30 degrees outside and when I entered my room I saw that the window was wide open and the air conditioner was on. No need to freeze out the room. It is now taken over half an hour to slightly warm the room and I still need a jacket. Bed and upholstery is still frozen! Total B.S.!!!!

Everything is clean and quiet and the internet signal is strong.

Very basic. The lobby was very plain the staff that checked us in was on the phone a lot talking in a foreign language. More interested in his conversation than guest. Breakfast was okay food was running out, no one was refilling items. Room was okay bathroom shower/ bath really needed to be cleaned better. We was not really impressed. Not likely to stay again

Ok

I just did not care for the environment

Went for breakfast at 0800 both days. Day 1, only a couple of sausages left. Day 2, a few sausages and a scoop of fried potatoes. I ended up eating down the street. I come to Elko often but will not stay here again.

The bed was comfy

Ok

We could easily hear noise from the adjoining room

It is at the convenient location to our business meeting and highway I-80. The general condition of the hotel and room is well kept. The staff for our check-in and free breakfast services are very friendly and professional. The only thing can be improved is the heater in the room, too hot when turning on even on low, too cold when turning off.

We have stayed multiple weeks in this location and the staff is always helpful and great to work with.

The front desk employee Breanna went out of her way to help charge my phone

Everything was fine except the refrigerator. It was buzzing so I had to unplug it.

Street traffic loud

Nice sized room. Good location.

Clean and quiet except for the fridge which was a bit noisy. Good breakfast. Excellent value for $$$. Would stay here again

It’s what you would expect

I would never book there again , I canceled my room 24 hrs ahead and still got charged full price

I've stayed in larger rooms at better hotels in pricier cities for less money. The breakfast in the morning was also just plain gross. Lastly, the street address listed on expedia for the property wasn't accurate.

TERRIBLE customer service and not helpful at all. Overcharged 3 times for the pet fee

Room dirty and parking was awful.

Older hotel with good rooms and a good breakfast. Very convenient to I80. Some highway noise from road very close to the hotel.

Decent location for a one night stop along a main route. Comfortable bed and good shower pressure.

This place was very clean, but the room was quite small. The toilet was very low to the ground, and felt like a toddlers potty seat. The complementary breakfast was very nice. The one girl working was extremely sweet, but appeared over worked as she attended the front desk, as well as the breakfast area.

The property is showing it's age a little. Breakfast area was a little tight but had the usual items.

Worked well for our needs. Staff was very friendly and accommodating.

Staff is great and super helpful.

Great location for our company to stay while working on a construction site.

I had an issue at check-in and the staff was SUPER helpful in hearing me out and helping with my needs. 10/10 recommend.

The building is kept clean and staff friendly and accommodating. They have a full on breakfast and kitchen area was clean and tidy. The price was right, only issue were the curtains. It needs a few touch ups but overall a good place to stay for the price.