Super 8 by Wyndham Chicago O'Hare Airport

Pleasant

Location Almost nothing

My worst experience here in the hotel.

Nice staff very helpful. Thanks

Exceptional

Every staff member I encountered was wonderful, shuttle service was very convenient.

BIg thumbs down for Hotels.com and for Wyndham. They do not care.

Good

Have enough foods for breakfast serve. Plus don’t yell out to the guests that we are close; just post the time you serve.

It is average hotel enough for short stay. Not the best but good.

Clean

Passable

It was okay, but a bit far from the airport and overpriced considering the location and quality.

Relative close to the airport and offers airport shuttle Not very clean, old facilities, front desk was slow chaotic, very few options for breakfasts

I didn’t eat breakfast until 8:00 am and little was left. I don’t eat a lot, so that’s fine. Breakfast

Superb

Very good

Room was clean and comfortable, Breakfast was filling. Staff was accommodating. Airport transfer seamless. Would stay again.

I choose this hotel because it was close to the airport and we only needed it to sleep and then get on the road the next day. The shuttle was very dirty. When we arrived to check in I said hello, how are you? The response was drivers licence and credit card, enough said. The hotel smelled like pickles and cheap cleaning products. It was not maintained it looked straight out of the 70s. The sheets were dirty, there was a dried blood stain on them. I didn't even get under the covers to sleep. The chair in our room had a rip down the arm and the metal accents in the bathroom had rust. I slept with one eye open and then we were out first thing. I don't know who all those people were that left 10 out of 10 reviews??? Absolutely not.

A younger gal there was very nice but there is an older lady that was very rude yelling at my husband because he doesn’t understand English and her English wasn’t veey clear so at first I didn’t know why she was yelling until I told her to not yell at him and the no asked her to repeat what she needed from him because she was looking g at him directly so I know it him she was yelling at.. she was just very rude lady I would not go back there honestly!!

Passable

So so. O.K If you need a quick stay. There's probably better for the same price.

Clean rooms, close proximity to Airport. Staff and friendly and understanding.

Staff was indifferent to basically anything we asked for (shuttle, blanket, towels), and made weird gender role comments to my kid and made him uncomfortable No working drinking water onsite, had to buy bottled water for 5 dollars each! Desolate area with nowhere to eat or get drinks. Beds were ok, clean enough. Overall not good

Staff was great the breakfast area was clean and not bad as far as the breakfast choices the building itself smelled bad like old men and cigarettes the carpet was stained the bed wasn’t bad the fridge and microwave worked the air worked soap was in the tub from who knows how long but overall for something cheap it was an okay stay

Very good

Good

It is a realizar good price, for the services thay have, shuttle is so helpfull and easy to get.

This place seemed nicer on paper than the Motel 6 next door so we went with it for $100 more. I assume the Motel 6 would have been as good or better and wish we would have saved the $100. Serviceable place at best. The room was decent. The property was pretty run down.

Had reservations for two queen beds but they ended up not having that available anymore when we got there. Had to share one bed which was kinda awkward

We called from the airport to request the shuttle service and were told they would be there in 15-20 minutes. After 30 minutes, I called again to make sure we were in the right location. We were told they would be there in 5 minutes but it ended up being another 20 minutes making it almost an hour in total.

Good

The staff are helpful and friendly. But the rooms are a dump… the carpets are so dirty our socks turned black. The sheets are threadbare, dirty, with holes. The bathroom was filthy. Towels were old. The room smelled bad. Do not stay here… should be condemned. For what I paid for the room, it was money wasted (2/3 more than it should have been).

La habitación si estaba limpia pero en general la propiedad súper descuidada el desayuno solompanque y pan café y jugo

Very poor

The breakfast wasn’t very good

Airport shuttle infrequent. The place has a feel of faded glory...

There was a dirty sock on the floor near the desk. When I told the front desk about it, they kinda shrugged it off. Otherwise, nice people. Close to the airport.

Good

Simple and clean, decent breakfast. Helpful staff. Overall very convenient and good price!

Bad

Superb

I think this accommodation is a great bargain. For the price, you get a very comfortable and clean room, breakfast and a free airport shuttle (in the direction to the airport). If we ever need to stay for a night in Chicago for a transfer flight, we are definitely going to choose this option again!

Good

Bad

Very good

The hotel was ok. Seems like Super 8's tend to be a little run down. The airport shuttle service was great though, and so was the shuttle van. If you want something a little less expensive and can forego a nicer, but more expensive hotel, this one probably works.

Everything was up to par and as expected at a budget motel. Only real complaint is that they were a little slow with refilling the breakfast items.

Old shabby property. Bare minimum breakfast. Unhappy shuttle bus driver. Paid 30 $ for Uber to come back to the airport as a night earlier the person at the front desk flatly refused to arrange shuttle at 8 AM. My flight was at 10 AM. He said for flight to Canada I have to be at the airport at 7 AM. I told him there is no custom and immigration for flights to Canada. It is all done in Canada. He wanted me to wake up at 6 and catch the shuttle at 7 AM. I told him I am in the hotel to rest not for him to tell me when to get to the airport. He was obviously not a a very happy person. It is the duty of the hotel that when advertised the shuttle be available. He refused to arrange me shuttle at 7:30, at 8, at 830 and 9 AM. I was in transit and already had the boarding card so called uber and was at the airport by 9. Easily went through O’Hare airpprt security and reached boarding gate on time.

A good breakfast selection friendly, staff convenience

Olía mucho a cigarro y se escuchaba el ruido de las otras habitaciones

Clean ,quiet motel. No frills

Needs to be renovated

The staff was wonderful and very knowledgeable on how to travel to the city. The bus stop that takes you to Rosemont train station to catch the train to Chicago is only a couple minutes walk from the hotel. It’s very convenient to the Chicago OHare airport with free shuttle service. I had hoped for more options of places to eat nearby but that would be the only negative. Not the fault of the hotel. :)

The hotel itself is all run down, breakfast is meh. However the rooms are nice and clean. Totally not worth the price, but it is what it is. Would I stay there again, if I had to? Yes because the rooms were actually nice and clean

Morning breakfast is also marginal. Mostly breads, cereals and waffles. Older facility but rooms were nice with comfortable bedding. In an industrial area. I didn't notice any restaurants nearby. Not a good value.

Room was clean but dated. Hotel was dingy. Not worth the price they charged!

Muy Confiable el lugar. Tranquilidad y atención buena del personal. Me llevaron al aeropuerto por la mañana es un plus a todo lo bueno que ofrece este hotel. Muchas Gracias

Property is far from downtown Chicago so if you are looking at going downtown at all, I would suggest a little closer so you can take the train.

They asked me to pay for an early check in evennthough i have paid my stay. I missed my one night due to delayed flights. Staff were very unhelpful. Not a good stay

Everything was good until the large frame of Chicago city fell on the next day out of no where. Apart from that, it was good. Be careful, those frames are not properly hanged.

It was surprisingly quite nice. One of the nicest properties I have stayed at in 2 months. (And I have stayed at 5 of them from Florida to Chicago.

1

Shuttles

Room was clean , free was breakfast was decent , staff was nice

Super 8 was a basic motel. The room was clean and offered the bare necessities. If you are concerned about price, this is a good place to stay.

great , 10/10 stay would stay again

Building needs upgraded. Stains on Carpet in hallway. Big dents and scratches on all the furniture. Soundprooffing the rooms would be a major improvement. We could here the next rooms entire conversation.

The room looks horrible like nobody was taking proper care in the amenities. You can hear everything from all the rooms I spent the whole night awake because the people above me was walking all the time

Not good experience

You have 1-2 hours period (according to the note at the reception desk) for free shuttle bus. When I called them on May 12 for a pickup from O'Hare, I was told to wait 1 hour 15 minutes. Staff gave misleading information. Breakfast has limited selection.

Dirty blanket, carpet and bed spread, clean sheets and towels. Breakfast is very basic and mainly sweet (no savory options). Staff friendly.

Coffee was cold. Maybe the machine needs to be repaired. Staff are very helpful and the hotel was clean

Great staff, thank you

The people in the room next door were shouting obnoxious language all night. They also slammed doors and played loud music until 4am. The staff on duty did nothing about it.

Great hotel overall - check shuttle times - basic and economical, clean and well staffed.

Basic essential things were not available and elevator was not working.

The staff were very helpful and took the time to explain any questions asked

Breakfast was minimal

Good

Clean room, minimal breakfast.

Muy mala atención no te devuelven a tiempo el dinero que dejas el desayuno es pésimo y las instalaciones son sucias no lo recomiendo

I guess.

We booked the room because they had a pool. Arrived to find out the pool/Jacuzzi was out of service. Then, when we was about to leave the water line broke in the sink by the door. The staff was nice about the situation. We was literally checking out when that happened. Other than the pool being down it was an acceptable stay at a clean, safe hotel.

Everything was exquisite

Great staff and shuttle service is amazing!

It was amazing to stay ..

Worst experience ever.

safe

La señora que arregla las habitaciones es lo único rescatable, los del front desk tratan mal.

This is a good location and good price. I did not have time to get my breaskfast.

All OK and a good value at O'Hare. The shuttle driver was great, as was the front desk person. My one complaint: terrible internet connection at this Super 8.

Fine for the price. Staff was lovely.

Clean room.. Great stuff.. Great parking

Accessible to Ohare airport but shuttle was not 24 hours

Appreciate the courtesy wake-up call.

Room was adequate but dated. Breakfast was very basic. Nothing great.

Disclaimer, the shuttle is every hour and can’t accommodate a large group.

Not bad for the price. Could use some updating in the hall carpet. Rooms were clean. Bathroom doors squeak. I would not of stayed here had I known the pool would be closed. I had my granddaughter an she was excited to use the pool only to find out as we were headed there in our swim suits it was closed cause they just cleaned it. Glad it was clean but disappointed we could not use it. That is why we picked this hotel.

Complementary breakfast was below expectations, juice machine was broken, coffee was weak, small space with plenty of coughing patrons

Thhey ran out of yogurt at breakfast. The front desk immediately replenished when I mentioned it.

Clean room and very kind staff.

The front desk lady was so rude . The building was really decaying,rooms were destroyed. Over all not a start.

No shuttle bus at night I had to take a taxi paid $70 to get there I could’ve stayed at other nearby hotels at airport

The room was very appreciated after a flight cancelled at O’’Hare. Picked us up at the airport and took us back the next morning. I appreciated the toothbrush as we had no toiletries. Room was clean and shower was hot. Room was very dated but I didn’t select this hotel for amenities. Stains on the hallway floors. Continental breakfast was provided.

Didn’t clean the room

They were low on breakfast items that morning, probably do to a school bus on the lot

Quick check in. Nice pool.

Very good

Good place and rate. Convenient to O’hare Airport.

To make matters worse, the room felt completely rundown. The furnishings were worn out, and it clearly hasn't been properly maintained in some time. For the price paid, I expected a certain level of quality and the space I actually reserved. I wouldn’t recommend staying here until they address the upkeep and ensure guests get the rooms they book.

Overall, it was DIRTY!!

There is no gym. Nobody cleaned and made our bed. The breakfast food are all sugars.

Worst hotel I ever lived

It's a decent place. Quite old. Good for a 1-2 day stay. For the price, it's good. It's not a Marriott or Hilton, so that standard is different. Breakfast was basically just some waffles and bread.

Close to airport

Clean room. Comfortable beds. Easy access to the airport without getting on major interstate. Would definitely stay again.

Remember the old adage "You get what you pay for".

There are not any shops within walking distance all food must be delivered; all water at a fair price was sold out and I had to buy a $5 water bottle. Breakfast was cereal and waffles and yogurt very small selection and not great quality at all. The airport shuttle was nice but that’s about it.

Had a great stay. Will be staying there again.

Airport shuttle runs late sometimes as they try to pick up passengers from all terminals.

This property needs some updating!

Place was terrible

Clean room and friendly staff

All it’s ok

We weren't expecting much booking an airport hotel but this was an excellent room! Quiet, clean and a comfy bed! Airport shuttle in the morning was ready and waiting for us to depart. Highly recommend!!!

Shuttle needs to be called

Pretty good place

Location is good, rooms are old and small. Not much options in breakfast too, swimming pool are not in a good condition. Ok if you want to spent a quick night but not worth it to go with a family.

Breakfast is awful.

Customer service was great, the room was spacious.

Very nice ,,

Clean room, staff was nice. The fan in the bathrooms was extremely loud so I showered in the dark to avoid the loud noise. Also they sell snacks and drinks in the front, but it's extremely overpriced a small bottle of Arizona was $5! I just used the vending machine which was cheaper. Also i booked this palce because ot said shuttle service was offered, but its only offered on certain days for limited hours. Wish I had known that beforehand. Other than that it was an affordable, clean place to spend the night.

There was no hot water for shower. Water is mild Luke warm which is no good for extremely cold weather outside. Mentioned to hotel staff earlier but they didn't fixed it.

Ask the housekeeper to clean my room, but she thought I was not in the room I said I was in

Great place and great staff

The room could have been cleaner, I kept finding previous people's trash left behind. My wife and I both developed a rash from sleeping on the bed. The pool water was dirty and hazy, couldn't even see the bottom floor of the 4 ft pool.

Only one problem but a big one for me. Promised shuttle from the airport was not available. I only found out 2 days before I needed it and I was overseas The Uber drive was $50 my only option and at that price I could have gotten a hotel room much closer to the airport

The room was not really cleaned. There was stains on the bedding, the room had a smell . And parts of the wall the crown moulding was off at the bottom

Goof

The room was run down and the jacuzzi was dirty. I refilled it 2 times and there was stuff floating in it. The tv also didnt work

They have free parking facilities and airport drop off facility

Got bugs (roaches)

The night check in lady seemed miserable and not happy to greet us with 3 kids. The man working was much kinder and friendly

run down hotel. ranked at 3.5. not even close

A little outdated but it was clean and well maintained.

Too dirty

It worked for what we needed (one night near airport prior to overseas flight). Airport transport was appreciated. The room was clean but the hotel generally run down.

Simply convenient for the location and price

Check in was fast clean room friendly staff

Yes

Staff is good

Shuttle service not available at checkout.

Room was clean

Issues with payment acceptance types. Hot tub broke.

Average accommodations close to the airport, very friendly staff. We had an early flight so we couldn’t use the breakfast but they did let us get a small coffee. Thank you for the stay

Good service

Staff was courteous and room was clean. The shuttle from the airport was a nice bonus.

Nice stay

Excellent rooms and good customer service

Just looking for somewhere to slerp and shower, this place works. Hot tub hasnt worked for years, no coffeemaket in room, breakfast is minimal.

Kind driver

Room was clean. Check in easy and helpful

met my needs. nice having continental breakfast there, a big reason why i chose the hotel. along with proximity to my preferred destinations such as the Chicago Wolves hockey games- and the CTA park and ride- in Rosemont. in addition to hockey, i was in town for a historian convention.

All Good

the staff were nice. room was clean, good wifi. shuttle to airport worked well- takes about 20 minutes- but it took an hour to get picked up at Ohare.

Hotel was old. This hotel needs a facelift and some botox injections.

The room is clean. Breakfast is cool.

My room is big ,clean and affordable

Having a shuttle after the storm cancelled my flight was a huge relief. I was able to get to the hotel, sleep and head back with ease in the morning.

Excellent customer service. Hotel is economical clean and safe

Quiet uninviting attendants no personality

Receptionist was great

Shuttle service sucks

La chambre était sale et en mauvais état (moisissures dans la salle de bain, taches sur le tapis, toilette non lavée). Nous avons donc demandé à changer de chambre et la nouvelle chambre était aussi sale, il y avait ne la nourriture sur le tapis, la salle de bain sentait mauvais et était sale.

Hotel very old, breakfast options are sad and all carbohydrates, no proteins, stay away

Everything was good

Yes

All good

Very courteous people, room spotless. Breakfast good. Nice furniture in room

Simple request of staying a bit late after check out, and was denied and told i would be charged 25$ for every hour stayed past. Really needed a couple hours, whatever, this hotel will not work with you like others

There was no trash in the lot or along the street. The lobby smelled so good. And people were sitting in the area where light breakfast is served. Very inviting. More importantly Chris was amazing familiar with my job as an aviation officer. Offer to let me sleep in extra hour before I did another 16 hour shift.. And the rugs and bedding were clean clean...

Clean!

The room was spacious.

Very good

They just had waffles, cereal and other instant stuff. It’s not bad tasting but there were no protein options unfortunately

Dirty room

Staff hiked the price up, by $30.

Yes

Very nice hotel with a free airport shuttle. Highly recommend

First room i was put it there was a hole in the ceiling, terrible smell, and stains even the Bible couldn't explain on the walls and curtains. There were burn marking on the bedding and the fans didn't work. Talked with management and got put into a " renovated." room. Which smelled horrible. My wife woke up with a small rash on her face and continued to grow throughout the day. Went back home and her doctor diagnosed her with impentigo. Which is a terribly contagious skin disease. 0/10 WOULD NOT RECOMMEND FOR ANY REASON.

My flight was cancelled and so I needed a last minute room! They have excellent shuttle service. Staff is always pleasant! I am a repeat customer!

Pretty good hotel, would recommend if you’re in the area

room was ok,the web site that they had a 24 hour shuttle but not it shut down at 12 AM . didn't say that till you booked your room and no cancellation.

I am not sure I would stay here again due to the overall cleanliness of the building. The linens and surfaces in the room were generally clean, but the building is clearly old, has a musty smell, and there was some mold in the bathroom.

Spotless room, very courteous staff, and super convenient location.

Very clean & friendly people!

Mattress was horrible, major indentation made it difficult to sleep as it felt like one would fall out of bed. Also noisy springs.

Clean room and efficient staf.

good communication

Staff

Yes

This reservation was canceled

Okay

There were no blinds on the windows. It was dirty. Bathroom smelled very strange.

Very bad experience

Staff, amenities, floor carpet need maintenance

The room was in great condition. It was just noisy outside as there was construction or something next door, which was out of the hotel's control. Thier continental breakfast was lacking. No eggs, bacon, and sausage. Just waffles, yogurt, and cereal the one day. The next day, all that plus fruit. Kinda disappointing.

Convenient but far from downtown

Room was nice and clean.Beds were comfy.Glad it was super close to the airport.Staff was friendly.

For a quick

It was fine

The woman at the front desk. I cannot remember her name. She was professional, polite, knowledgeable and welcoming. I definitely will stay there again. When I go back to Chicago.

It was dirty. The staff spoke worse English than the concierge I had in Italy. The carpets were old and dirty. Shower had no pressure

Staff was friendly. Pool was heated at nice for my kids. Breakfast was well stocked and airport shuttle was professional.

Never again. Just gross. Had to get a lyft since the shuddle was at the shop. I should of been compensated for that.

Awesome experience with room and airport shuttle

Its was good..other thank not abkexto get linens for shower each day.

Bathroom was dirty, hair on toilet and sink splattered with toothpaste from previous guests

My shuttle driver was amazing, he's where I hit all my hotel info . The front desk was too busy in back to show and friendliness to me and completely absent in the morning, lucky for me I could check out on internet

Room was okay in cleanliness, but staff was great.

Smelly room

Staff wad rude

The staff was very kind and friendly! The shuttle worked out great.

Left very early, so didnt eat breakfast

Friendly staff, very clean, nice pool, good breakfast.

Yes very comfortable bad location not enough places close to walk to great staff

Air is loud and the curtains to the shower stick to your body etc Just a basic motel with okay breakfast You can smell people smoking and hear next door people

Room was in good condition and very clean. Had to wait for more than 1 hr for the shuttle at the airport. They said to call, but you should consider to communicate via WhatsApp...we are from abroad and were not able to call. There are no pay phones at the airport. We had to ask a stranger to give a call. The front desk lady was not very amicable, nor were the drivers of both shuttles we used. We did not have a chance to use the amenities, so cannot give feedback. Guests should be advised that the shuttle from hotel to the airport has a determined schedule.

Good service for the price

Bed was comfortable.

The room was spotless and everything in place , the front desk was nice and polite, even the shuttle driver was nice and polite

Location isn’t bad you will be close to airport

Shuttle was terrible

The room was clean and comfortable, Everything was fine.

The service was not bad but rooms were smelly. Despite that one week left I still did not get my deposit refund

Someone screaming through the halls around 2am- moldy shower head- dirty room - the place needs an update

Clean rooms/good location/great price through Expedia! Breakfast is minimal - but, was sufficient to start the day! Looks like they’re updating the hotel with new windows

Besides that, we couldn't use the Shuttle either to the hotel or from the hotel. The first was the at that time (11:30) the Shuttle was not running altough they say it is available until 12:00 from Mon-Thu... the second was that the Shuttle was full because we had to reserve it, although it went out with an empty row... the girl just answered "What can I do for you?... you can take an Uber"

Industrial area

Clean room! Super friendly staff!

F

The hotel is Clem. The room is nice. Free shuttle to the airport. You can leave your car in the parking lot while you’re gone, for $18 per day.

I was pleasantly surprised. This hotel had a very warm welcome and courteous desk coverage both evening and morning. They offer reliable airport shuttle, warm or cold breakfast, a pool (usually spa too), exercise room, clean spacious rooms with mini fridge and microwave.

I liked that people where super helpful, had its own shuttle and indoor pool

Room not cleaned well. Breakfast very limited. Neighborhood not good. Carpet in halls stained.

I came to get a good nite sleep at a cost effective price after 2 weeks of crazy before going home. That’ll teach me. Guests across hall were extremely loud for some time before facility did anything about it. Then trouble must have had a key because they kept returning. By 4 am when it was quiet I got 1.5 hrs of sleep. Not facility’s fault but they could have addressed issue much earlier.

Staff is friendly, they do have a free shuttle

Okay okay

The carpet is badly soiled. The whole place is just warn out. I had to turn off the toilet at the valve as it wouldn't stop running.

I like the area but the rooms are a little out dated from what I’m use to

Yes

The only issues was the shuttle is not 24 hours, also exercise equipment was not fictional.

Rooms were Clean but out Tv did not work. We called down to the desk and received suggestions. But It never got resolved. We went to sleep to catch an early flight..The pool was Full when we went down around 6pm and when we came back around 8pm it was closed.. The shuttle was Prompt, The staff Friendly..

Everything was good from check in to check out.

So far so good for an overnight stay in ORD, several times already.

After coming from a really crumby, dirty motel, it was such a pleasure to be in clean, vibrant looking place

Could be cleaned much better

Clean room, recently renovated, hot water, free breakfast and a really nice shuttle.

Budget rate rooms - decent price and decent place to sleep

Check-in was good. The vending machine did not work. There was limited dining nearby. The air conditioning/heater worked fine. I didn't use the gym or pool. Plenty of free convenient parking. The room was very spacious with good quality furniture. Nice standard fridge with small freezer compartment.

Decent room for the price

.. they do not clean rooms during your stay except to empty garbage. When you ask for clean towels they are very stingy giving you towels. They do have a washer and dryer. They do have a nice breakfast with waffle machine, bagels, toast, juice cereal but no eggs.

Staff was nice. Room was clean and the bed was nice.

Bathroom was dirty

Good

Great place to stay, breakfast options a little limited but other than that cleanliness, staff, was very helpful and efficient

Everything was fine!

Run down hotel. But sheets and bath facilities were clean. Friendly staff.

Thing were nice

Unfortunately the room (131 I believe?) was not in great condition; mold/mildew on the bathroom wall behind the toilet water line that gave off a distinct odour, peeling ceiling paint in the bathroom, and the bedspread on one of the beds clearly had some type of whitish-fluid on it. We were too tired to complain or request a room change. Suffice it to say, we did not place our bags on the floors, or sleep with the covers on our beds. I would recommend requesting a renovated room, as other reviewers had mentioned newly renovated rooms. On the positive, the staff were friendly and responsive, and the airport shuttle was prompt and on schedule. A very nice perk to have. The continental breakfast is limited in options, but the bakery items and fruit were fresh and the coffee good!

Told to Tell them The day before And when I did they sold Out as I spent $27 on a uber back To the airport

They just need to do something about them.Beds they are very hard

The staff was very rude

Nice staff but the hotel should not have a Wyndham badge on it. Nice, newer bedding but room, furniture, bathroom, halls, etc were very, very old and beat up. I’ve stayed in many basic hotels but this one did not meet even those standards. Also, breakfast was limited and all processed food so no chance of finding fruit or anything reasonably healthy.

A dated property with great friendly staff. They offer a continental breakfast and free shuttle to and from the airport. It’s a bit isolated but, if you drive a car it’s fine.

Staff was very friendly and helpful. Overall very pleasant.

Very clean hotel. Staff was very helpful and friendly. I would stay again when I’m Chicago. Highly recommend.

Bed hurt my shoulders and my low back. Incredibly uncomfortable.

Was amazing as always. This is my go to spot when staying in/near Rosemont. I see concerts at Allstate arena often and this place never fails. Staff is friendly and quick. Room is clean however it does have a slight odor.

The hotel offers an airport shuttle - however that arrives around every 45 minutes at best and has limited space on offer - I eventually had to wait 1 hour at the airport, as the first shuttle was already filled through a tour group.

Location is an industrial area, not pleasing. Forgot my cell phone charger. Maybe send it to me?

Good place for the price and close to airport with shuttle service there.

Upon arrival and check-in the front desk assistant informed us that the room we reserved and paid for was given to someone else. We paid for a room with a king bed and ended up having to get a room with 2 queens. Our room smelled of Marijuana and the wind ownwas left ioen leaving the room hot. Also, charges $5 a drink. Would not recommend this hotel to anyone.

Shuttle driver very nicr

Decent. Free shuttle to airport. Free breakfast. Nearby strip mall

Elevator was far

Not a bad place for the price!

The property is under minor construction for updates. I stayed 3 nights and was not disturbed by noise at all.

Everyone was so friendly and I felt so comfortable. The driver that picked me up at the airport was so helpful and told me just what to expect

Room was clean Shuttle drive was pleasant

They picked me up from the airport in the hotel shuttle saving me $50. They kept in contact with me while I was at the airport by txt. My issue is the hotel was not as new and as clean as I expected it to be. Maybe I am just too picky as I do like to stay in newly built hotels. I can tell they were trying to upgrade some things but the hotel itself was just old in general. My biggest issue was it seemed that my sheets were not changed prior to my visit as there was makeup and eyeliner on my pillows. (I actually had brought my own sheets and pillow cases just in case this happened) They offered free breakfast and a shuttle back to the airport the next day. There customer service and friendly staff is what kept me at the hotel the one night I was there!

I paid the deposit in cash and they still attempted to charge my card which was left in the initial.

I kept getting calls and text from the hotel asking me what time I was I'm going to check in and Threatening to cancel my reservations. I called the hotel to let them know exactly what time I was going to check in and they kept calling. The hotel was a little outdated.

Great staff, clean room, shuttle to and from the airport.

It was good stay expierience

It was a wonderful experience to be there.

My room at cockroaches in it

Everything is good

This was our third stay at this hotel. We've never been disappointed!

Great service..

😎👍

.

Do not stay here unless it is last option available.

H

It's really far from downtown, there is not restaurant around.

Thank you, great program.

Old and dirty

Won't stay again.

The bad bits: the room was damp. Very very damp. The carpet felt damp underfoot and the bedsheets felt uncomfortably damp too. The room smelled of damp mixed with old cigarette smoke. We were glad to leave it come the morning. Wasn't even that cheap.

Ok ok .

A cozy spot for the right price!

Pretty noisy and my bed shook weirdly intermittently throughout the night.

Elevators are not working, HOT tub is also not operational. Tough to walk 3 floor stairs and find rooms.

They can work on their cleanliness. The tub was pretty dirty and the carpet had stains all over it.

It’s ok but not what I aspected

Good

This location was a fair location for my family and I for a last minute booking. Staff was nice but building needs to be remodeled. Over all recommended if you're in a bind

I’ve stayed here many times, but I won’t return. The general manager refused to refund a reservation when I made a booking mistake, even though other staff were understanding. On my most recent stay, I was confirmed for the 5:30 AM shuttle and showed up right on time, but the manager let the shuttle leave early and refused to call it back. Another couple also missed it despite being there and we shared an uber. In the past, staff made sure no one was left behind, but this manager has made the shuttle unreliable. Staff like Lena are great, but management has ruined the trust. If you need dependable airport transportation, look elsewhere.

The pool and the breakfast

The staff are not friendly the entire stay from shuttle pickup, checking, check out was okay, and shuttle back was not great. They charge you as much as the price of your room for a deposit. Like it’s a nice Marriot. The shuttle service does not take the 15-20 minutes as they said over the phone and more like 40. The carpet in our room was wet from the humidity, there is mold and mildew everywhere (shower where it meets with the wall, the rim of the mini fridge door, etc) and you can smell whoever smoked in there last. The sheets I don’t think were cleaned little black specks everywhere and stained. Towels even had stains on them. There was stuff all over the floor (items, stains, and random holes). The walls had holes and glue, and other gunk. The entire thing was awful. I highly recommend spending the extra $30-50 on something closer to O’Hare and nicer. Especially if you have to fork up $100 for a deposit. The breakfast selection was not great you will end up getting food at the airport so just head straight there.

Clean and friendly

We waited 45 minutes for the shuttle although we called 4 times. They just wouldn't pick up the phone. We slept ok. Surprisingly it's not that noisy considering it's next door to O'Hare.

Multiple services advertised not available…

Property is dirty, floors and room condition was dirty.

Hotel is fine for a quick overnight when flights are cancelled. Friendly airport shuttle driver. Hotel is located in a business area, so limited food options. Check in clerk was extremely curt and rude. First room had no AC, but was moved to another. EXTREMELY LIMITED airport shuttle return times. Should run a continuous loop so more options are available.

I never seen the animated out you find my money back so I’m giving them a bad rate

Tbe catpets in the halls and elevator were stained everywhere. The vending machine on the second floor didn't work. I woke up in the moddle of the night with very low blood sugar, decided to go grab a soda. Had to go all the way to the elevator to the first floor, go through the e tore hotel to get to the vending machine near check in. There is no where enough room in the breakfast area. There were 3 of us. I made 3 waffles and brought them to the room for the others. There wasnt even room to stand in that area. All the bread and muffins etc was gone just after 9 am. We ate breakfast out the second morning. There was mold on the ceiling in our bathroom and the bathroom door's top hinge didn't even have screws in it. The cleaning crew were amazingly friendly and helpful.

My flight was canceled and Super 8 would not change the date for me.

Bery

Sink not in bathroom. Very noisy! A/C kept up up all night. Also a lot of road noise. Breakfast not very good and extremely limited. Staff also not very friendly. Do not recommend.

Property was fine, although vastly overpriced for the location and star level. Wish there had been a coffee maker in the room. It was fairly remote from dining options.

There was NOTHING to like! MOLD in the bathroom, carpet had a huge hole you could see the plywood, A/C did not work. I have pictures to show of the mold and floor. I WANT A REFUND.

The bed is soft and comfortable. Shuttle bus service is good. Lack of porter to assist guest with their luggage is a minus to the hotel and it's management. Staff seem to be overwhelmed.

The place is filthy and smelly, the rooms were OK. The breakfast? If you can call that a breakfast. And then they sell something that looks like a McDonald’s egg muffin for like $10.

Facility is older and you can tell, it needs new carpets. Staff were amazing and very friendly though. Rooms were clean, hallways weren't. Pool needed a good scrub especially to the tiles. Breakfast was meh, someone needs to keep an eye to replenish food and

All good no issues

The bathroom shower still had hair it in & stuck to the wall

A very adequate low-cost hotel. I slept comfortably and peacefully. It’s a low-cost hotel and so a little dated and amenity-poor, sure, but nothing that telegraphed neglect or danger. Would stay again in similar context.

It's a Super 8 motel. I don't expect spectacular, but how did this place get good reviews? I have no idea. My partner and I were traveling with a 6yo. We were placed on the 1st floor and closest to one of the exit doors (God knows why). People were coming in and out, and the door would slam shut so loudly. My partner had terrible sleep. Breakfast was sad. The room was slightly musty and muggy. I brought a Palo Santos to burn to cleanse the air of the space, just in case, and that came in handy. Overall, the rooms weren't dirty, but the hallway walls and carpet could use a thorough cleaning. The pillows were small, but they were decent and comfortable. Only good thing is that the bed was comfy. The hot tub was also closed off and the fitness room was hard to find. I think $104 for a king bed is overpriced. Spend a little more and stay somewhere else. 1.5-star top.

Great location, great staff, good rooms.

The staff is wonderful and extremely accommodating. I had a mixup on my dates and they communicated with Expedia to clear things up. The rooms are nice and they have an airport shuttle.

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It did need a little cleaning outside of rooms

La atencion desde que llegas

The room was ok but the location is far away with nothing around. If you "miss" the airport shuttle, uber is more than thirty dollars. The supposed breakfast is minimal and ends at 9a.

Convenient to airport. Breakfast, pool and airport shuttle

The room was not bad the beds were clean but the floor was not clean , was sticky the bathroom was ok . No cleaning service in the room , I’ve stayed in other motel and they do clean specially if I stay more then two days … the carpet in the holdsays was not clean ..

Location

The carpet in the room was dirty. It has not been changed for years. The staff unprofessional and rude. The hotel is also in the middle of nowhere - but close to an industrial area. Not an ideal place for a hotel at all. . . . To grab a bite, one has to rely on a dubious Subway nearby. . . . The online pictures of the hotel do not really reflect the true state of this shabby hotel. . . . Charging $186.47 for a sordid room is simply grotesque, unfair, unjustifiable, and a bit thick.

I like the place that quiet just the staff is not good and in the web site hé authorise us onr king bed when we can she tell no.

The room had old and dated furniture. It is an old hotel don’t expect much.

It was fine

Parts of the property are updated, other parts are well worn. Stains on the carpets, besides stains, it was pretty clean - so we were happy about that. We were happy we had a place to spend the night at. Food options were limited for us personally but it had variety of breakfast items (high in carbs and low in protein).

Convenient clean airport stay. Shuttle was very helpful, nice drivers. Property a bit dated but it was clean and met all basics. Hot tub closed, which was disappointing, but used the pool.

It’s a good place to stay