Quality Inn Elizabeth City near University

The room was ok, I've seen worst. I didn't use any amenities, I was in town for something else. I fell yesterday due to a sink hole near my room. When I told the desk clerk this morning during checkout he never once inquired as to whether I was fractured at all. So unconcerned, no empathy. I didn't eat breakfast. Another tenant was inquiring about the pool not working when I arrived and she (wasn't in use) told him that's what made them check in and he was using false advertising.

Very old and dirty

Bathroom had mold in the wall, they were cigarette holes in the blankets and pillow cases and it small really bad and also fire alarm where not in the room.

Family and I Will never stay in that place again. We will tell our other family members and friends not to book that place to stay. Pay extra to stay in a safe and loving environment for your peace of mind.The room had a VERY BAD ODOR . Call the front desk a man came and said he didn’t smell nothing but my husband’s cologne. He sprayed three puffs of air freshener and left the room. The door didn’t close tightly. The crack in door kept it from closing properly. Breakfast was apples wafers, juices, milk & cereal. No MEATS you were left on your own in the breakfast room. No person on duty while me ,my husband and a family from Florida were in the breakfast room. No individual carton of milk for cereal. Just one gallon jug in fridge. No elevator for handicap person and the stairs were rusted.I checked the bed sheets and they looked as if someone just pressed them out with their hands and remade the bed. The pillows were circled with stains. I’m planning to get in touch with health department on Monday to share my experience I had there. Spoke with a family traveling from Florida and they too had a VERY BAD EXPERIENCE.

I have only 2 issues, one was the green pool. I bought a swimsuit on the way so we could enjoy the pool. The other was the little itty bitty trash can under the sink. It simply wasn’t enough, we had to leave trash lying around. Aside from that everything was perfect. Thank you for a great weekend. We’ll definitely be back Good Lord willing!

Didn't stay for breakfast left within a couple hours of check in without a refund due to cleanliness and fear of safety. After she gave me my initial.key she changed my room which was not the room initially given to me and the room was disgusting it smelled of moisture and the adjacent door kept being played with while my husband and I were trying to watch television. I hated everything that's why we left within an hour of sitting in the room by time we got back with dinner to try to eat there was a huge bug and then the situation with the adjacent room doors.

Good low budget motel

This hotel is disgusting. It should be poor quality no choice hotels I don’t even know how they call themselves a hotel that’s not even a motel that’s a crack den. There was roaches in the first room and the second room that they switched us to live roaches running around had to be killed. There was holes in the ceiling. The door have been kicked in deadbolt and chain lock did not work so the door gave light in and also air. It was dry blood on the headboard and dry blood on the floor by the nightstand I took pictures of everything should be condemned. No one should be allowed to stay here definitely not allowed to pay to stay there. It was disgusting and then he talking about he give a free night. No one wants to stay there any night a free night at the next night, not even the night that we stayed there

Rooms smelled of cigarettes and mold. Speaking of, there were cigarette burns on the bedding, questionable stains on the mattress themselves and place definitely looks like a Crack den.

This is a case of you get what you pay for. Although the staff was great,the property itself truly needs updating. No exhaust fans in the bathroom has lead to a mold problem as well as what looked like mold on the ceiling of our room. The closest ice machine was out if order as well. The beds slept well. We probably won't stay again, but you live and you learn.

Hotel needs updated, the door to my room was unlevel so you could see light out of the bottom & top.

There was shattered glass all over the parking lot from cars being broken into. Homeless people living in tents in the back. People doing drugs and watching from the live in place next door. Not a safe place for kids rooms weren't clean. Burn holes in blankets. Smelled like stale cigarettes. Curtains were dirty. Door didn't shut all the way and had clearly been broken into. We went back to the office after seeing the room and checked out we did not stay it was that bad

The staff I met were helpful and accommodating.

The room could have been cleaner windows and fridge were very dirty. Sheets don’t look the best looked like somebody was just sleeping on them. Yes we booked a smoking room but the covers should not have had so many burn holes toes were coming out the holes very uncomfortable. Beds were also a lil hard back was on fire.

The receptionist was somewhat rude, several problems when we arrived the room & ass

Uncomfortable

This is an older property along a major thoroughfare. The room and grounds were clean, and all of the essentials were present. The front desk staff was amazing. I did not take advantage of the breakfast so cannot rate it. There were well-kept, mowed, outdoor spaces around the hotel for walking the dog. Outdoor noise was an issue until around 11:30 PM.

Perfect for the budget friendly than don’t need amenities and modern accommodation.

The room was horrible. I was the front desk manager of a Holiday Inn Express for many years so I know what rooms should look like. If my wife had been with me we would have left the hotel as soon as I saw the room and moved to a different hotel. Hotel is BADLY in need of updating but I'm guessing because of all I heard going on outside there are alot of cash paying customers. And another thing, the lady working behind the counter when I checked-in just continued sitting in her chair through the process. I don't think she cared if I stayed there or not. I certainly did not feel welcomed or wanted!!!!! And one more thing. I sat on the edge of my bed and around the top of the mattress I could feel metal...sharp, uncomfortable metal.

Cucarachas and bath shower didn’t worn

I can't think of anything

The proximity to the harbor was great and the ac worked great.

First off, the inside and the rooms looked nothing like the pictures. The room had mood, riped curtains and box spring was messed up. Pluse there was a stain on the comforter. The place stunk. I walked in and right back out. Asked for a refunded and was refused. Left that hell hole and went to a different.

Not ready on time. (Or for a couple hours after). Smelled like cigarettes.

I took one step into the room and immediately called another hotel for their availability.

When we arrived they were drying the carpet out with a big fan. The carpet was soaking wet! There were chunks of the carpet missing. We pulled the sheets back and there was debris on the sheets. There were also burn holes in the bedding. The guy at the desk responded “they are just burn holes”. We requested the sheets be changed and they were. The smoke detector kept going off and we requested battery change. At 5:00 am the alarm went off again and continued to the point we took it off the ceiling.

Breakfast fairly typical but sufficient. Location was great for my purpose (walking distance to shuttle pickup to event). Staff was friendly and responsive. Maintenance is lacking: TV didn't work; light over desk didn't work; door draft blocker was loose (had to push it back each time); microwave door latch got stuck (had to pull it back out); toilet paper dispenser came loose. None was that big a deal for me to contact the staff.

No issues with my stay.

Someone before us flooded the room. Carpet still soaked. Cigarette burns on bedspread. Hotel was booked. No other rooms. Manager stated he could refund us but we'd have to leave. Wife slept in bathroom due to asthma.

Location

Inexpensive hotel, easy check in, friendly staff, clean room. Only negatives were that Wi-Fi, while showing up, did not connect to the Internet, and apparently some rooms, including the one I was in, have TVs that do not have any manual buttons and that will not let you switch inputs so you can use your Roku or firestick or laptop. Other regulars there said that the TVs in some rooms are fine for that, but others simply will not allow it, so I'm probably not going to be able to stay here again, as I need Wi-Fi and the ability to connect via HDMI to a TV. The TV looks for a cable connection from the hotel, not HDMI, and won't search other inputs if the cable is unplugged, so we can't even swap in anything that way. I would not be able to do remote work reliably from this hotel. That said, as a clean, comfortable room with good staff and no drama, it was fine, so it depends on what you need from a hotel. Price, cleanliness, and comfort were great.

The Staff manager was a good guy, had the wrong room which was under maintenance but they set me up without an additional room without additional charge. I did see roaches in my room and heard other occupants through the walls.

People like living there seemed like and fighting yelling at 5am pot smell hung in the air

Room was clean however I didn’t have any washcloths and when I asked one of the room attendants for one she didn’t speak or understand English so I didn’t get any but I went and bought my own.

Front deck talk on the personal phone while checking in guest. I check out and checked back in room didn’t get cleaned

Yes

It's simple just waffle condiments

Didn't stay for this

The security around the area was not good. There was a fight about 11 PM. I'm a very nausey area cleanseness. On the outside it needs to be updated. Ice machine was out of order.Very nasty also

Both rooms that were reserved had NO HOT water. One room didn't have a phone!

The staff were friendly Sheets and pillow cases were dirty and yellow. Water was cold it was just terrible. Never again

That place s run down the door main door was broken Nothing

My room had 2 roaches crawling around. Very unhappy about that

It's a cheap, low budget, no frills accommodations if you don't plan to spend a long period of time in your room for one or two days stay

comfortable bed clean, and the people were friendly

The wash part of bathroom carpet was saturated, the causing in the tub was a slop job, there were holes in the bedspread, the mattress was poor.

Room was musty, sheets and bedspread had cigarette holes in them, locks were not all secure, no washcloth and loud people in adjoining rooms.

Convenient Breakfast sucks

Really quiet and friendly staff

Staff was helpful and friendly.

Room was clean, staff was helpful and it was very quiet.

Check-in was swift and thorough. Room smelled really nice and looked very clean.

Property was just fine.

The heat/AC didn't work, the redrigerator never got cold

Room had a broken toilet, lights were broken, bugs(roaches). Fridge didn’t get cold, smelled terrible. Bed was hard, no cushion. Refund requested.

Nasty carpet,nasty tiny bathroom. Would not recommend this hotel. We checked out 2 days early after 1 night.

The staff was accommodating but a bit drab. The doors on all 4 of the rooms we had did not shut well at all. We were able to open the locked door without our key card, which didn't make us feel very secure.The rooms were cleaned daily. Breakfast consisted of a couple of cereal dispensers in a large club room with a juice machine, not that we expected anything more. Although very convenient, it was very noisy at night from loud traffic. A lot of people were disrespectful around the room doors waking us up several times during the night, both nights of our stay. I'm not complaining, but, I'm not giving praise either.

Lights were out in the room, needed bulbs and was a semi dirty room

I did eat breakfast

Some of the staff wasnt very friendly, and ghere were smokers (weed ones) in the non smoking rooms. Some of the women staff were very kind and expressed lots of sportsmanship!

The rate was good and it was in a good location to other stores. The bed was hard and morning breakfast was poor.

Old and run down

Quality Inn was a fine stay. It's older and a little run down, but it was clean and the staff was very polite and responsive. It's a safe part of town, so I never felt any issues. The breakfast was simple, but it was a good, hot, fresh waffle and fruit. There were no issues with the bed or the linens, though the room smelled of smoke, likely a result of the property's age. I saw NO insects my entire week long stay, which I feel like is a major accomplishment for any hotel. The Wi-Fi was typical slow hotel Wi-Fi, so nothing particularly good or bad there. It worked well enough to browse the web and stream SD movies. Don't try gaming on it. The room was cleaned daily and fresh linens and towels were supplied on request. Overall, it did what it needed to do without any issues.

Good service

Clean comfortable room to stay overnight.

Was a HORRIBLE place....I would call it the NOT Quality Inn!!!!

it was clean & quality

Room and bathroom was tiny. Mold on the ceiling over the bed and some on the walls. Looked like water damage had occurred at some point. The ac cooled but did not remove humidity so everything felt damp. Smelled moldy and musty. In desperate need of rehab. Did not feel safe walking the grounds either.

My shoes stuck to floor on door entrance and area around steps was covered in puke and other substances. Disgusting was a kind word for the exterior . Will not stay here again

Food options, water draining from a/c units

Very convenient to food and shopping

The staff were very pleasant. The housekeeping check on you daily too. The room had mold on the ceiling, the bathroom walls were filthy.

Terrible place to stay!!!!!!! Mold all in the bathroom on the ceiling, stains on the covers and pillows. They had no extra towels or wash cloths!!!! Front desk no help with compensation for the mold either.

The staff were inappropriately dressed, laying on the furniture in lobby and just absolutely rude!

Dangerous location with drug use evident in the parking lot and material was stolen from construction work vehicles overnight. avoid this location

This is a motel not a hotel. Very dirty and very sketchy. Will never stay here again and do not recommend this place to anyone.

Filthy, restaurant closed permanently

For the price it was better than some at the same price. The staff was okay too

The room smelled. The linens were dingy and the bed covering had holes in it. The bathroom shower drain was broken, the wall behind the toilet was cracked. The towels and washcloths were dingy and smelled.

When we got to our room, it was extremely warm. We contacted the office and they put a new air-conditioning unit in our room. The maintenance/ housekeeping were very helpful in all our needs. The pool was nice and clean. Only offensive downfall was many tenants smoked marijuana and the smell was very strong to have children around. The breakfast bar needs more food besides cereal. But other than that, our stay was pleasant.

Wrong room was supposed to have 2 beds

No remarks

This place was so disgusting! Dirty sheets that had burn holes in them, bugs, mold in the refrigerator, black mold by the AC and a sopping wet carpeted floor by the AC. There was one chair in the room that was broken that had metal where if anyone would have sat on it, would have been cut. We tried to find other accommodations but everything was sold out. We slept on towels on top of the bed. The lights by the vanity didn’t work. The lock to the door was broken. There was a hole in the door where the peephole is and had a napkin stuffed in it. This was the worst overnight stay ever!!! We were so grossed out! There was a sign in the room that said no smoking and it said this policy is strictly enforced yet the room wreaked of smoke. When I walked to the front desk to let them know, the girl named Quan, said she only checks people in and doesn’t deal with any issues with the rooms. She also said there are no non smoking rooms. Because of these issues, I don’t think in good conscience keep my money. I want a full refund. I have pictures of everything I mentioned. Mark Bateman, handybateman@verizon.net

Worst experience ever! Room was suppose to be for a king bed and was not. Walls wore filthy, bed cover was dirty, after removing sheets appeared to have never been changed, dirty and wrinkled, mattress cover dirty and wrinkled with what appeared to bed a hair scrunchy with hair attached. Mattress very stained. Foul odor. Chair in room dirty. I was told no other rooms available and a refund could be given but then was told I would have to speak with manager. Now when I call I am told manager is unavailable. He has also not responded to Expedia booking about complaint and refund. We did not stay at Quality Inn due to conditions.

The room was covered in black mold and pile on the bathroom wall. Carpet was sticky. Drugs being sold on property. People smoking pot and selling it around the pool. I paid over $900 for a week and left after first day and the refused to refund my money for the remaining days. This business is horrible. Choice Hotels must not care that their guests get nothing like their website. I will share this o the world. I was robbed of of $900. I’ve retained a lawyer. Good luck!

Really good I love it here

Staff was nice

There was what I suspected black mold in the cracks and crevices of the bathroom. The safety rail in the tub was detached on one end. The paint was peeling from the walls. The mirror over the sink looked like it was going to come off the wall.. The bedspread had cigarette burn holes in it. There was one operating ice machine that worked part time. This was a awful place to stay. We were in the area to visit family and didn't want to spend our time relocating to a different hotel.

While the room looked clean to the naked eye, it was absolutely unsafe and disgusting. There was black mold above the window and throughout the bathroom. The room smelled horrible, of chemicals. The safety latch to the door was missing screws and our door would move open when the wind blew. Unfortunately, it was very late at night and unless we wanted to sleep in our car, this was where we were stuck. Do not go here!

There was mold in bathroom, false advertisement. Said it was smoking romm ..but wasnt ..door was broke

There were a few restaurants in the area within walking distance.

Bed was hard and our shower head had mold on it and we had mold along the ceiling and on back of our door. Other than that it was ok.

The staff was very rude. The receptionist wouldn't even stand up to look at us. We had to look at her around the computer. Our keys quit working before 11am, which was check out time the day we checked out. The building needs some work inside and outside. The yard needs some maintenance too.

Conveniently located

property is not clean. very limited breakfast. bath/shower is not working properly. but the place is nearby restaurants.

The rooms are always clean and I get a good price

Beds was uncomfortable my daughter saw roaches bed spread look like someone was smoking and holes on them

I was very uncomfortable. Too many sketchy people lurking around. Comforter had cigarette burns and what appeared to be blood stains. Door bolts needed changing and deadbolts missing. You could see outside through the door post which didn’t make me feel safe. There is need for some renovations as the lights also at the face basin/washbasin were not functioning. The second room they sent me was very musty and had mold.

Check in was hassel free and only took a few minutes. It was clean and quiet during the night.

Room clean. However, the top bed covered had holes in it which looked like burn holes. The handicapped handle in the shower was unattached on one end. The website says full breakfast. Maybe it is in season, but it was practically Continental.

It should be illegal to charge a person to stay in such horrid conditions. The door had clearly been kicked in; no maintenance had been done on any part of the aging and decrepit room. The air smelled of wet mold and I believe a person may have died and expelled in the desk chair. I took pictures of everything. None of the reviews showed how bad this place really is.

Melissa was very helpful and sweet

BLANKETS THAT HAD CIGARETTE BURNS ON THEM. PILLOWS WERE FLAT, THEY ONLY GAVE THREE WHEN THERE WAS ONLY TWO OF US. REFRIGERATOR WAS FILTHY AND NOT IN GOOD CONDITION.

It would have been ok but the hotel next door has a lot of sketch people the economy lounge they plot in try in rob people from Quailty inn they should never put long-term people on that side of the hotel

Property is in disrepair. Outlets sticking out of wall and not secured.

Great value for the rates

Needs updates

Everything was nice

Not clean

The refrigerator was turned off & full of mold. The carpet in the bathroom area was damp. The toilet didn't flush properly. There was an ashtray upside down on the nightstand, even though I booked a non-smoking room, and the ashtray wasn't even wiped out. I was stuck on the second floor as far away from each stairwell as possible. When l checked in, l was shown my room number on a computer screen turned toward me so that anyone standing behind me could clearly read it. Literally the second worst hotel experience l have ever had.

I stayed at this hotel and was extremely disappointed. The bathroom had mold and was broken in several places. The cleanliness overall was horrible – it looked like it hadn’t been properly cleaned in a long time. This place definitely does not meet basic hygiene standards. I would not stay here again.

You get what you are paying for so if you wang a cheap stay youll survive. Staff was nice and it was clean. Just smelled so bad of smoke, was so loud outside in parkinglot all night, and kinda felt unsafe as a female alone.

It was an average stay. The room was not as clean as it should have been . Room was dusty. Floor dirty. Hair in sink. App won't allow me to post pictures

.

Checking in was a breeze but the floor under the vanity was soaking wet. It was too late to complain and I was tired!

Dirtiest motel I have ever been worldwide, almost frightening…

The hotel was not clean, we had bugs. Couldn’t get any tissue. The cleaning lady had to “find” extra towels and wash clothes.

Not up to par

Very aged! Mold throughout, on the mattress and in the bathroom. Broken and wore everywhere. People smoking all around and vagrants hanging out around the room as well. Dealt with 2 people checking in, 1st tried to check in at 12pm. Waited at the front desk listening to her talk on her phone for 10 mins before I interrupted her to ask if I could check in early, with real attitude and nastiness, she snapped that check-in was at 2pm. When I came back at 230 I dealt with a different employee who was nicer. The room is nasty though, holes in the blankets, stains on the sheets, smoke detector was missing just hanging wires. Tub was gross and falling apart. Loud music all night. Would never stay and Hotels.com should be embarrassed to even offer this place!

My stay was good, no complaints, amenities was good.... room was comfortable.

No restaurant/bar no coffee or coffe pot for coffee machine in room as advertised. On a scale of 1 to 10, a great big 0

I think it was a little weird when u went to go check in that u wasn’t aloud to go into the building u had to speak with them through a speaker.

It was ok I had no complaints. Only the door had no weather strip and the cold air kept coming through the door and the ice machine was broken but other than that it was ok

Theres only so many hotels in Elizabeth City but they need to do some major updating of the facility and staff. I checked in at 8ish, went to grab food. My mom goes to use the microwave and theres colored liquids on the glass bottom. I go to grab some tissue and although the toilet seat is up like someone cleaned, theres not one roll of toilet paper. I try to call the front desk and the phone doesn't work. Find the number online and she says you can come downstairs and pick some up because housekeeping left at 3. My mom went downstairs to report the issues and we weren’t offered an apology or an offer to even switch rooms. Im guessing she knew things werent any better in another room. There was a roach crawling on the mini fridge that still had the prior guests drink inside. My mom killed a roach on the night stand and I founds ants in my bed. I of course took photos/video and reported to Expedia who said it was upto the hotel to address. This was a last minute trip for a funeral so we had a non-refundable rate but still this room was unacceptable. I slept with a blanket I keep in my car on my moms bed. We checked out the next morning.

Pillows smelled bad. Bedding was dirty. Chair was disgusting. Had to switch rooms. Both rooms smelled bad.

Globally it is very good hotel in this region.

It was clean and the bed was satisfactory. The surrounding area was busy. The best thing about it was the new WaWa that had its opening across the street.

Nothing to didn't work phone didn't work toilet was blocking the bathroom door. They would not change my room.

The property itself was fine. The area around the hotel wasn't too nice. Lots the of noise, music etc

Not a nice place. 😳

Roaches...Moldy/Dirty Bathrooms...rooms in disarray, trim broken off, outlets broken off. DO NOT STAY HERE.

Breakfast was adequate considering the charge.

Building in bad condition, noyse, and see flies and cockroaches

The bathroom was not clean. Stains on the walls. The place could use a big renovation.

The floors were dirty and the beds looked disgusting. They tried moving us to another room but it was just as bad. There were people wandering around the buildings. My son saw a prostitute in the parking lot. We moved to another hotel.

Customer service is very bad. When we go for breakfast there is nothing except make your own waffle and cereal. Coffee maker doesn't make coffee it's coming light brown water. I asked receptionist about breakfast and she told me that's all they have. I was waiting to asked her but she was watching movie or something with high volume. She doesn't notice someone is waiting. Breakfast room is not even clean. We got orange juice and throw away because it bad smell too.

Total dump in a sketchy area

It was a one night stay, not a bad place to stay. The entry door needed a little work to feel a little more secure.

Stayed for work,was clean, quiet,had bar and grill for food late nite.front desk and housekeeping both friendly and helpful.will definitely stay again.

Clean room

There is also a night club on the property that had loud music going until early in the morning.

Some junkies making too much noise around the hotel. They are unsafe

The room had been smoked in, the beds were 53" wide, not queens as advertised. Bath was dirty. Four people, only had two towels. Worked, but not very good. Pool was fine.

You get what you pay for. The pool was nice

Late check-in is allowed. You can notify the motel via the chat on booking site if you will arrive later than the check-in time of 3pm. Location close to stores, restaurants, and ECSU (university). About 5-10 minute drive from most places. Site will not allow me to add pictures.

We found the property very outdated and dirty. The carpets were filthy. We did not stay there because of these conditions and Expedia would not refund our money.

Would never stay here again, and would never recommend anyone to stay here. Regret my booking here. DON'T STAY HERE. The pics are a lie.

This was the worse hotel stay I've ever experienced. There were cigarette hikes in the duvet, our second night there .. The people next door were having a house party including kids vulgar music and marijuana smoking. The clerk did get them to turn off the music around 2am but they still were up loud and running. We were supposed to leave at 5am .. But since no one got any sleep, we didn't leave until 645. I will never stay at this location again.

Walkways we're damaged Air conditioner made noise all night.

I was a little worried about staying at this property after reading all the bad comments, but I was pleasantly surprised - the room was clean and tidy, there were no bugs anywhere. The walls could've used a new coating of paint, but the beds and pillows were comfy and clean.

I had a reservation for two rooms. They were both subpar. The box spring had red stains all over it, smoke burns on the comforters (noon smoking room? Saturday night or was like the room next door was having a house party, deragatory loud rap music, young kids cursing, running all around the hotel, it was the worse stay of my life. I did call down to the front desk and they got them to turn the music off around midnight but the noise and committing lasted until 2am. The second room was not much better, the lock malfunctioned and locked my daughter in the room for 30 minutes until someone got them out.

The motel was dingy and worn, especially in the outer balcony and stairs. Our room had holes in the top bedcover. The good news is they were able to change to a two bed room and kept the single bed price.

Great place to stay

Rundown and scary. Disgusting rooms.

No weather stripping at bottom of door. Had to put a towel there. Carpet ripped room poorly painted. Charged extra for pets. A lot of shady looking people staying there. Looked like drug dealing or prostitution. Pool was green. Priced high considering the surroundings.

When booked---pool. NOT available to use when I was there. Room was ok but dried paint on curtains; 2 holes punched on both sides of bathroom door and back side was loose/broken; many plugs were not plugged in including room phone; tub plug not working correctly; we had to wait in lobby until exactly 3pm to check in EVEN though rooms were ready and they were not busy. I won't go there again.

The outlet to the air conditioner had wiring showing, the outlet was loose, the shower basin was visibly dirty, the ceiling was water stained and possibly mold; the weather stripping at the bottom of the door jam was loose and visibility protruding out.

There was blood on the blanket, pee stains on the sheets and the bathroom mat was already wet before we used it. I wouldn’t recommend this place unless you couldn’t stay anywhere else.

Everything was wonderful

I checked in with an unfriendly desk lady. I was given 3 different w and all 3 were in terrible shape, foul smelling and filthy. I ultimately left without staying. I didn’t not feel comfortable nor safe sleeping there.