Hyatt Place LAX El Segundo

For a new hotel, the AC unit was loud. Overnight parking a little steep at 38 bucks. But the breakfast was outstanding and coffee pretty good too.

Clean room, bathroom, wonderful breakfast and airport shuttle really scored good points with me

Clean space and wonderful staff. Only thing that could have improved was adhering to their regular cleaning, as we had to request for our room to be cleaned and towels to be replaced throughout our stay.

Rachel was very friendly for the check in portion and this made the whole stay much better.

Great property in an excellent location— off the main roadways but still very convenient to LAX. Complementary breakfast was a big plus. Would definitely stay again.

Highly recommended !!!

If you need a hotel close to Airport, than it's really good. Location is far away from city center and banner images are so unrelated to the hotel.

The hotel was clean and the bed was really comfortable. The staff members were very kind as well. I loved the breakfast.

Very friendly staff. Made stay pleasant.

Place was nice and convenient to the airport.

Overall good value. Nice staff. Decent breakfast. Gym was decent but drinking water was empty one morning. We requested a room refresh but they only dropped off towels. Smell of hotel could be fresher.

Pleasant

Clean room

The location

This is the second time we have been back to this hotel. It’s normally spot on with cleanliness but this time the wall by the door to our room on the inside was filthy. I don’t know if something was spilled or thrown but there was a lot of stuff on it. All and all it was a nice stay.

All you need in a hotel

Wonderful property! Front desk staff very friendly and helpful.

It was close to the airport and had an airport shuttle. The staff member on the desk wasn't super hospitable, we checked in and informed her we were only staying for a few hours to freshen up then heading to the airport. We went to check out and she had no recollection of who we were.

The room was spacious, clean and beautiful. The pool was heated and the hot tub was glorious

The front desk was very friendly and helpful. The free breakfast was great and the staff amazing. The room was big and clean. I stayed for 4 nights.

El parking nos pareció muy costoso

Very good

They don’t provide a moisturizing cream which I consider a basic amenity,

Staff were great!

Exceptional

Great for family.

The rooms are HUGE!! I thought they accidentally gave me a suite. Shower could hold a family of 4!! TV big, clear picture. Iron and ironing board in the room. Couch, desk, table, chairs. Firepit outdoor area is beautiful. Pool really nice and clean. Negative: The cooked items in breakfast are a hard pass... Yogurt, cereal and toast were awesome. CAUTION: THERE ARE 2 HOTELS WITH THE NAME OF HYATT PLACE. ONE IS ABOUT A MILE FROM LAX, THE OTHER IS MAYBE 7 MILES FROM LAX. BE SURE TO GET ON THE RIGHT SHUTTLE!!! We didn't, and had to pay a cab to get to the other one (or shuttle back to the airport and wait for the right one)

clean, and a very good breakfast

The best hotel when traveling with family. Such an amazing experience here.! The customer service from each and every staff member we encountered; from the front desk, the ladies at the breakfast arena, the housekeeping staff, the men cleaning the pool area, and the shuttle drivers all GREAT!! The hotel was very clean all around. Our room was very very spacious , we had 2 beds with the sofa and the restroom is big too! The tv is a big screen with cable channels and we could connect our phones to watch on the tv. The hotel is dog friendly, they have a designated green area for dogs that’s well kept and maintained. The complimentary breakfast is sooo good! That was a big plus for us! The pool and jacuzzi were clean and stocked with towels. The gym area is nice too. The free shuttle to and from the airport was great to have as as well. The only thing that I wish was different is the $37 over night parking fee. But overall great experience will definitely book here again!

It’s just like pictures

Great place for family very big rooms clean It’s just like pictures

This place was OK to stay overnight before a cruise. Restaurant was small/cozy. Food was good.

For anyone traveling with pets this is a great place to stay. The staff such as Rachelle are helpful and accommodating to make sure you have a great experience. Staff makes sure cleanliness is in all areas covered from the gym to laundry room to the designated pet area , and of course the dining room area where Isabel and her team makes sure to keep up with the demand.

Exceptional

Nice spacious clean room Limited space for breakfast area and choice of food

Not much Evacuated from the Garden Grove chemical leak. Hotel was not accommodating to us asking to cancel one night left without a cancellation fee. The hotel room also made our allergies flare up. The room was clean but im assuming their ventilation system needs to have their filters changed. As soon as we were outside for the day the allergies went away but when we got back inside the hotel even Benadryl wasn’t helping.

Not much Evacuated from the Garden Grove chemical leak. Hotel was not accommodating to us asking to cancel one night left without a cancellation fee. The hotel room also made our allergies flare up. The room was clean but im assuming their ventilation system needs to have their filters changed. As soon as we were outside for the day the allergies went away but when we got back inside the hotel even Benadryl wasn’t helping.

Nice spacious clean room Limited space for breakfast area and choice of food

Good

Clean. Comfortable friendly. Good variety at breakfast buffet. Airport shuttle operated limited hours.

Airport shuttle operated limited hours.

I would suggest to give complimentary parking throughout our stay as it is a decent charge for booking

The staff was incredible! Hotel was clean and rooms were spacious. We thoroughly enjoyed the amenities, and the breakfast was really good too! Highly recommend!

Hotel was not on brand for a Hyatt. It’s very dated and old. Carpets are nasty. Staff is wonderful. They say free shuttle but it often has limited seating, thought they called a Lyft for us. I wouldn’t stay here again. I’ve seen holiday inns in better condition. Management need to renovate this property to stay on brand.

We enjoyed our stay, location is great, staff was very helpful especially server Isabella who understood my children’s allergies and was able to guide what they can and cannot eat in the breakfast menu. Hotel was clean and rooms were spacious however we found our beds were slightly old and uncomfortable and I really wish they had microwaves in every room or at least every floor. We had to go down to request front desk for them to bring out a microwave for us but rest everything was great! Would definitely recommend this place.

As usual, it was a comfortable stay. Great parking deal in LA and it was easy to stop. Easy to access to the rentacar center of the airport. Nice drive to Santa Monica area.

The AC in the room was noisy but not unbearable. Bed was comfortable. We only stayed 1 night and didn't get a chance to have their breakfast since we had to catch an early flight. Hotel is a five minute drive to the beach and various restaurants available. Overall, I would stay here again.

Pool was a bonus, quiet

On one of the mornings, there was no hot water due to a technical problem, and I had to take a cold shower before attending a graduation ceremony. The hotel later mentioned the issue was corrected, but it affected my plans that day.In addition, the sliding bathroom door in my room did not close completely, so it could not be locked.

, muy buen desayino

We only stay for one night. Hotel was as expected but time to change the mattress out.

The rooms were clean and staff were nice. The breakfast was above average for this caliber of hotel. My complaints are that the A/C unit was very loud and one day the shower water did not get warm, it was tepid.

✈️

Staff was very friendly and accommodating. Great customer service 😊

The hotel was really clean Breakfast was poured not good at all and was only one personnel was doing everything pour her when they food was empty took so long to weight for

The hotel was really clean Breakfast was poured not good at all and was only one personnel was doing everything pour her when they food was empty took so long to weight for

No hot water on last night..

Exceptional

The hallways smelled musty and kinda old, and staff weren’t very helpful or welcoming when we had questions. The breakfast was disappointing too because there were barely any meat options or variety for different people’s tastes. On top of that, the Wi-Fi was really poor and kept acting up. The stay wasn’t horrible, but for the price and the hidden parking fee, I expected way better.

This property is in an excellent location if you’re flying in or out of LAX, which is my least favorite airport. The walls, ceiling and doorway allow other people‘s conversation and general noises to come through quite a bit. Their breakfast is a bit better than average, and I always like the Hyatt place configurations.

Clean room. Wish the breakfast was a little better

We were so sad that we weren't able to make it to this destination. One of us had the stomach flu and then we hit a pot hole which not only ruined our tire, it ruined our wheel! We had to wait for it to be replaced and we weren't able to go to the show we had tickets for.

The room was spacious and we enjoyed a great breakfast!

Room was good and beds were comfortable. Location was terrific for our flight out of LAX the next day. Bonus was free breakfast and shuttle to the airport. The AC unit in the room was loud but that was manageable.

The best buffet breakfast!

Great selection of breakfast items

Great hotel

The workers are very friendly.

Enjoyed the quiet seclusion of this location. Free airport shuttle service and under 10 minute ride to airport terminals is a big plus.

Nice and clean,

Did not know parking was 37 dollars a night we stayed a few nights do it added up quickly! Breakfast was good for hotel breakfast. One of the bed the sheets were not cleaned. I don’t think we would return.

Good breakfast, right next to airport !

The breakfast was not bad.

Breakfast was good

Great Employees

We left before breakfast was served. What annoyed us is the fact you charged $4.00 for a lousy small bottle of no name water. We spent $120.00 in your restaurant and you still charged for the water. Unbelievable.

Welcoming, friendly staff. Delicious breakfast with plenty of choice. Large Carpark and beautiful reception area. Wish we had time to stay longer.

Two hotels near airport shuttle took me to the wrong hotel. The other hotel was eight minutes away they would not give me shuttle service to the other hotel. So I had to get a Uber. the first hotel, kept my drivers license and when I got to the other hotel, no one wanted to help me get my license back they contacted the other hotel. They said they did not have my license. I had to pay an Uber to go back and get my license. They had it the whole time even though they said they did not have it, then I had to get an Uber back to the other hotel so I paid for three Ubers costing me just under 100 extra dollars. The staff was not helpful and no one seemed to care. I would not recommend staying somewhere where the employees do not care about the customer.

The room was spacious (I think we had a handicap room). The bed was very comfortable as were the pillows. There was laundry machine available if needed. The continental breakfast was decent, not the best, but overall decent selection.

It was a beautiful, spacious resort style.

Perfect stay

Good breakfast variety. Although breakfast area could be a lil bit updated and more tidy at night

Room was very clean, hotel was very clean as well, breakfast was excellent, the staff were all very polite and responsive to any requests. Overall experience was top notch. Great exercise room as well.

I just love this hotel they have great selection for breakfast and it's delicious. I also was thankful for the free airport shuttle it's was easy.

Great stay once we arrived. But my biggest complaint is that, although the website clearly states that the hotel offers 24-hour airport shuttle service (part of what sold us on this hotel), they actually only run shuttle service during limited hours. So even though we called ahead to confirm our pickup and pointed out what it says on the hotel's site, they didn't provide a shuttle and told us we must be the ones who made a mistake. (Nope. It's still there online.) Instead, we had to pay for an Uber—especially frustrating late at night since we first had to wait for an LAX shuttle to take us to the taxi lot and then again for the Uber to come. Not a great first impression. But once we got there, the hotel itself was great.

The hotel and staff were outstanding! The food in the morning and food ordered from the cafe was great, and the women staffing the front desk area especially on checkout were helpful , courteous and professional. I hope their hard work is acknowledged as it was greatly appreciated. The maintenance staff and housekeeping personnel did an outstanding job as well, will definitely book a stay there in future

Smart reliable choice when just taking a night or two in LA. Convenient location, complementary shuttle and basic American style breakfast. Really enjoyed the bed; although cleaning eegurlarly would improve the experience.

Great airport hotel

Continental Breakfast was very good. All staff i encountered were very helpful

Julia help me a lot in packaging something to my friend she is very warmhearted and smart and helpful

Clean but only convenient to business and the airport. Staff could have been a bit more gracious but they were helpful and efficient.

However, there is a Metro rail line, very close to the hotel building, that makes loud brake-squealing noises approximately once every 15 minutes all night long. Bring earplugs!

Fresh breakfast, not much variety but was good.

The staff was super friendly and helpful.

Room was very clean, comfortable bed and lots of space to spread out. They have a decent breakfast that is included, pool area and they do dinner service as well as have an area to purchase snacks. Free shuttle to the airport.

Very nice, quiet (much better heating/cooling system than many hotels), clean well-organized room, friendly staff.

Location is great new the airport. Rooms are spacious, renovated and clean . Breakfast was filling and nutritious

Very mediocre. Breakfast was ok. Fresh fruit but other items where typical store bought items, lego waffles. Staff nice big room but a little dirty

Breakfast was very nice

Mar at the front desk provided excellent customer service.

Love the pool area

Typical hotel free breakfast, staff were not on top of keeping coffee, silverware, cups, etc stocked.

Clean room nice and roomy nice area felt safe

Clean room, nice breakfast

It was nice and clean

All fine.

Great Breakfast buffet and comfortable beds.

Staff was incredibly friendly and helpful, especially the breakfast crew! Property is clean and comfortable. Definitely will stay again

Room is big, shuttle is not that frequent but acceptable, breakfast is free for our whole family, great in general and will be here next time

Shuttle did not pick us up. There was no hot water, just like warm.

room was clean, staff was great, only issue was we had lukewarm water for 2 days and on the 3rd day we had to take cold showers.

Clean room. Spacious.

we really enjoyed our stay!!

Friendly staff. Amazing stay. Beds were comfortable and pillows were fluffy and firm.

The internet was bad and the connection in the room was not good. Had a hard time connecting to the WiFi. The breakfast was good!

No one clean the room

No in property restaurant other than breakfast buffet

Never got to pool. Too cold. Staff good. Amenities minimal. Not great location for getting around

Breakfast was really good.

Awesome

Too confusing, catching the shuttle from LAX to the hotel lots of people went to the wrong hotel by almost the same name

Staff was nice. The decor was updated.

We called the reception again and the driver was informed to come to the pick-up. Traffic delayed his arrival. The shuttle back to the airport the next day went smooth. It seems that the system for incoming calls needs to be reviewed, as the reception to drive communication.

Overall hotel stay was good. Shuttle pick up at airport 10 min wait. The all inclusive breakfast was good.

Very nice and clean hotel and convenient to LAX , breakfast was included

So refreshing to have breakfast on actual dishes and using real cutlery instead of plastic!!

Room was clean, lobby was clean, staff was friendly

The breakfast menu was very good, complete breakfast. Shuttle service was good.

Food at breakfast was ok. The rest of the stay was great. The staff was friendly and helpful

Walls & ceiling are super thin, heard the cleaning ladies conversation the whole time they were doing rooms, and it sounded like constant running above me all night. It was ok but I wouldn’t stay again, plus I was charged another $50 on top of what I had paid when I booked it they said “Hotel tax” I have never had to pay anything after prepayment

I stay here often and it’s absolutely great. My only complain is the huge potted plants blocking up the doorway outside.

The property is located just far enough from LAX to be quiet but close enough to be convenient.

Very good from check in to check out. Highly recommend and wouldn’t hesitate to book again

Good internet.

Airport shuttles were both excellent. Breakfast staff were very attentive replacing food. Rachel at front desk was very helpful with our early check in due to one guest suffering from cancer of the spine. The 2 gentleman working the front desk on Feb 20th were also very helpful. Unfortunately I did not get their names.

This is a great property. My only conplaint was that our flight didn't get in until 11:30, and the shuttle stops at 11. I picked this hotel because of the shuttle and missed the times when booking. I had incurred an unexpected expense of an Uber ($50). But overall a very nice hotel.

Service was great, solid place for a decent price (breakfast, snacks, pool, hot tub, parking, good size rooms, free wifi, in and out in walking distance)

I had some challenges with the internet. However, Internet problems can happen anywhere.

and the pool was freezing after I called before booking to confirm if they had a heated pool. This is my biggest thing because I couldn’t saved $100s booking a motel with a nice room and no pool

No issues at check in.

Yes, we were only there overnight, but it was a great place. Also, next to the very helpful Airport.

Room was clean, staff was great, shuttle took forever

Good.

Staff with courteous! Kept our luggage and Let us use the pool until check-in at 3 PM!! then we had a nice little dinner at their “lounge”…. Which was basically just their front lobby. Went to our clean, spacious room. All in all, great stay in a pretty hotel!!

The room was very clean the staff was extremely nice great breakfast in the morning Good location

Avarege like motel

Convenient location, reasonable price, friendly staff, good amenities for an overnight close to airport!

Breakfast, Front Desk, room space.

The roon was clean, the bed was comfortable, and the bathroom was very clean. They also had plenty of extra bedding

The breakfast was basic and busy. We had to wait a lot to sit. My husband found a human hair in his food so we did not use the breakfast for the next day.

The staff were courtesy. Rooms were clean and comfortable

Thank you

The staff was very friendly. Excellent breakfast!

All fine

Staff very friendly, the room was great and good location

Clean rooms. Helpful staff

Room was great although the constant roar of the air handler was a little annoying. Bed was very comfortable. Staff was courteous. Breakfast had plenty of options. Appreciated the airport shuttle. Overall we had a good stay.

Room was comfortable, lots of space. Fitness room clean with mondern equipment. Breakfast good variety

Everything was very clean and tidy. The breakfast in the morning was very enjoyable and tasty. Front desk staff very helpful as well.

Large room. Helpful staff

Outstanding

Great

Everything was good, only issue is that you need to call for shuttle bus and make reservation.

Room was fine and front desk was polite and helpful. Didn’t get a breakfast to go! The shuttle experience at LAX was terrible. Could not get in touch with the driver

Very nice staff, we arrived early in the am from a cruise and asked to store luggage and they said they had a room available and let us have it early. The hotel was clean and organized with a nice pool, hot tub and fire pit area

We like spa and pool Breakfast was awsome

Cleaning breakfast is no good

Clean and friendly

Our check in was lovely and quick.

Great room

スタッフの対応がとても良かったです。

Great location for a short layover in Los Angeles - very close to LAX.

Needs updating!

Clean room. Loved that the rooms didn’t have carpet (felt cleaner) and enjoyed the couch area.

Clean, nice rooms.

The room was quite spacious for my husband and I. It was very clean and the bed was comfortable! Location was nice and close to the airport and to the places we needed to get to for this trip.

Yes

The room lack of complementary water. Only one tea bag in the room. No body cream in bathroom or other commonly provided toiletries. The room didn’t get cleaned on my stay nor i was asked if was needed. + Expensive parking. Is this a Hyatt hotel?

Location to far from port where I departed and was not shared when purchased with Expedia

Loved my stay and felt very safe and comfortable. Many food options near by. Breakfast was very good as well. Friendly staff & Very happy with my stay. Kids loved the pool and jacuzzi was great !

Breakfast was great.

Everything was very well done at this property; clean rooms, friendly and helpful staff, and a decent breakfast with lots of offerings.

All in all great value for what we paid.

The hotel and its staff were fine. The reason for giving only a 3 star review was the free shuttle from LAX. It took over an hour and was confusing as there are a few Hyatt shuttles. You have to be sure to get on the correct Hyatt shuttle.

Convenient to LAX. , clean , friendly staff good breakfast

Staff all friendly, but would not stay here again because the br door rattling is a design issue.

Staff was helpful and the breafast was good.. Room was comfortable, however, walls are very thin and noise from other rooms was heard.

The room was spotless, the staff was very helpful.

Great beds

Beautiful clean modern rooms. Close to LAX

The complimentary breakfast was great! They had a nice setup and constantly brought fresh and warm items.

Shuttle drivers were awesome! Front desk at time of checkin needs improvement. The clerk did not listen when I spelled my name, saying she couldn't find my reservation. This caused me a little panic and had to fumble for my phone which I had temporarily misplaced. My Expedia reservation number wan't in their sustem. Had to respell my name and lo! I was there. Lack of specifics about where to stand outside for the shuttle was frustrating the first time. Breakfast was grat and ready on time. Room was spotless and comfortable.

The front desk staff were not friendly. I self-parked and requested a parking receipt, but was told to obtain it from Expedia. Expedia does not provide parking receipts, so I called the property directly. The front desk staff either ignored my calls or placed me on hold for an extended time without resolving the issue. Breakfast options were also extremely limited. Overall, not recommended.

Great location. Amazing staff

Spacious room, good breakfast and free shuttle to LAX. Good value and will stay again.

Room was spacious and comfortable. Breakfast was great, excellent selection. Convenient to airport with free shuttle.

There is no drinking water in the rooms, nor is there any complementary bottles available in the lobby. The breakfast was wonderful, but basic amenities and service is lacking in this hotel, and I will never stay at a Hyatt again as a result of this visit.

The room was fantastic! So spacious and clean...great desgn and layout.

Quick shuttle pick up. Friendly reception and took no more than 2 minutes to check in. Room was super clean and modern. Good value. Would stay again.

The beds were comfortable, but the bathroom had tiles that were cracked and falling off the lower part of the wall.

perfect

Room was clean but what was unmatched was the service of the hotel staff

Everything was clean, the room was spacious, the breakfast eas fine and enough to fill one, and the shuttle was good but with slow service when arrivals are high.

Room are clean and spacious with enough parking for guest but included free breakfast not that great so

Room was spotless

Too lound uncomfortable beds

The room was spacious and comfortable. Professional attention by Mar and Andrew in Reception.

Great hotel. Contemporary and comfortable. Great rooms with comfortable beds. I would stay here again.

Good service. The room was clean. Staff was courteous.

Great room, breakfast and very kind and helpful staff

The room was very nice and clean.

Great location near LAX and safe neighborhood. Staff was very welcoming

N/a

Great service!

Good rooms clean staff ok

The breakfast area was very crowded and for the capacity of the hotel, it's not an ideal place. Very few seating area around the breakfast area and some were forced either to wait for seating to become available or forced to take the breakfast to the room

Overall the stay was nice. The hotel needs to improve on communication. We had to circle back four times in order to receive the full run down on how the shuttle operates. However, the near by hotel, AC Marriott, had great communication.

Biggest issue airport shuttle took 40 min to pick up even with a call on arrival

Great customer service and nice and clean

Excellent and pleasant staff! Great amenities and will definitely come again.

How comfortable were t

Great economical spot close to lax

The room was large, clean, comfortable, and quiet. The front desk staffs are very helpful.

The shuttle service really is efficient.

a good stay！

The staff was excellent -- it was Christmas Eve and they were working hard to make my stay enjoyable. Very clean, big room and comfortable bed for a good rate. Free delicious breakfast and a good exercise room.

Clean and comfortable.

To be honest it was not a four star hotel more like three star breakfast buffet was very limited to scrambled eggs and sausages oatmeal and cereals fruit selection limited. The lobby was basic compared to other Hyatt hotels we stayed in. Nothing special for the cost but it was ok.

Clean room, super helpful and friendly staff.

Airport shuttle service was horrendous! There are multiple hotels on same property which uses a single van as shuttle. We waited 90 minutes for a shuttle that too after calling their number 6 times. Would not recommend their shuttle service, it’s better to get a ride share or taxi.

Shuttle service from LAX was a lifesaver! Appreciate that hotel has conplementary breakfast too.

It was cool

Clean and comfortable

Clean room

Yes

Staff was great. Good eats walking distance. Easy drive to LAX

We have waited shuttle more than 1hour 40 minutes

Room was nice, the staff were very friendly. The breakfast had good up keep and options for your basic breakfast needs.

Clean spacious room close to LAX. Breakfast was very good with many options but juices were not up to par…watery.

Old hotel

Everything was perfect from start to finish. The room was clean and comfortable. The breakfast was very good. My son and I enjoyed the pool and hot tub for a couple hours. When it came time to leave, the hotel shuttle was very busy so the manager made special arrangements to get us to the airport comfortably and on time. Service was outstanding from all staff the entire time. Thank you!

Very nice hotel

The shuttle was late

Staff were friendly and the room was clean and cozy. Breakfast was great too.

Staff was friendly and helpful. Room was clean and comfortable. Dinner was very good and bartender was above and beyond with serving food and drinks. Yes I would stay again.

Staff are very helpful and friendly. Room is clean and spacious. Breakfast is decent. Shuttle is convenient.

Clean,quiet & comfortable. Nice staff, easy check in, wonderful bartender/server

Room was clean and spacious, bed was comfy, shower pressure was good and strong and breakfast was surprisingly good. The only issue we had was despite reserving a spot on the airport shuttle, we ended up having to get an Uber because the shuttle was way overbooked!

Shuttle easy to get to.

Room clean and well appointed. Comfortable for 4.

It was very good hotel

Great place

Room was very clean and nice, all the staff were lovely, the breakfast was really good will definitely be back

Clean. Very close to LAX. Quiet. Has bar and restaurant. Staff is very friendly, professional and helpful. Nice breakfast

Low quality offering & product and overcrowded

no complementary drink, you need to request for room clean every now and then. no service to bring your food or items in the room.

good

* staff was friendly and helpful, Good breakfast, Guest should NOT have to pay for parking,

Great experience

No coordination Asked me to wait for an hr after confirming that shuttle will be there in 20mins Spent 1 hr waiting with 2 small kids at 10pm. They reimbursed the cab fare but the inconvenience caused that late in the night was not worth it.

Staff was very polite and accommodating!!

Everything was wonderful as always!!!

Clean!!! Pest free. Breakfast was good, hot and fresh but crowded downstairs when I was there so arrive a little early for seating. Parking prices suck but I understand the monopoly when it comes to airport parking. I had no true complaints about my stay.

Room was clean, staff was friendly and helpful. My only complaint was the loud fridge that kept us awake.

Clean and spacious

Very nice breakfast Staff was great

Very clean

Breakfast buffet is great!

Great!

The airport shuttle situation is awkward and leaves one feeling like they are receiving the discount hotel option rather than a high end hotel. Perhaps I misunderstood and that is the reality, but no one wants to be informed that they didn’t pay enough for quality customer service.

Our stay was great! But it was mostly thanks to the hotel staff, from the front desk, kitchen crew to the cleaning staff.

Great stay with my young kids and our French bulldog. No pet fee free breakfast is king. Close to LAX and SOFI stadium also, will stay again.

Restaurant and bar where closed

Overall, I would say it’s not bad, but it isn’t that good either.

The room was very nice and the free breakfast was good!! For the most part the staff was good; although some more helpful and pleasant than others.

And amenities were great Pool and fitness room.

This hotel was perfect for my overnight stay. It was clean and the staff was accommodating in providing me a meal after the restaurant was closed, the overnight parking was also efficient and cost effective.

Fresh

Staff was pleasant and helpful. Shuttle was a bonus. No restaurants or convenience stores around. Hotel restaurant was closed. Had to Door Dash. No green space, as in a business or factory district. IKEA furnishings.

Nice

Fresh

El personal amable y eficiente. El desayuno cumplidor. El shuttle facilito todo. Sin duda volveria

Clean and spacious room, good breakfast, nearly to LAX. The property have parking if you rent a car.

Very nice staff

With helpful staff and very convenient airport shuttle driven by Jeff a polite, friendly gentleman.

Si tienes carro estarás bien , si no mejor busca otro lugar porque está bastante lejos de todo y moverte por bus y tren es bastante complicado .

Staff was courtesy and friendly.

Everything was good with the hotel ideal for a stay before a flight from LAX The cab driver from the hotel was lovely. The breakfast ( the hot part ) was only ok.

She was very kind and professional at check in.

We really enjoyed our stay! The staff was really nice. The hotel is really clean!

Clean rooms

Staff was great. Had a taxi ready and waiting for my early morning flight.

Everything was very nice

Clean spacious room. Great breakfast.

My stay was good and I would consider staying here again, but travelers who have never been here before should be forewarned about the shuttle: once you arrive at LAX, you have to call the hotel to request the shuttle. I did not know this and had been unable to find the direct number for the hotel prior to my trip. A Google search directed me to information about the shuttle so I just waited for it at the designated spot at the airport. The driver politely chided me the whole way to the hotel about how I would’ve had to wait so much longer if it weren’t for the fact that it was just myself and another guest on the shuttle and I have to call next time and so on and so on. Hyatt might want to consider publishing a direct-line phone number so guests can find one to ask these questions before they arrive.

Clean room, friendly staff

Front desk staff were so nice and helpful, at check-in, when I needed assistance, at checkout.. top marks

has a super smooth check-in. The room was, facilities were great and the location was perfect. Everything was clean and well-kept. Definitely the best value for money. Totally recommended!

No hot water Did not try to accommodate

Restaurant doesn’t open before 5pm and even after 5pm they are not ready, wiling or happy to serve you.

The airport transfer . Waited 3 hrs at the airport and the driver didn’t turn up. Had to take an uber with the help of another driver of Hyatt boulevard

Everything about this hotel is amazing!

Customer service was AMAZING

Shuttle was perfect. Checkin and checkout was perfect. Room was perfect.

Great stay and great location.

Great stay

Staff was outstanding and the room was clean and modern. I will stay at this hotel again.

yes

Stayed here before. Great place close to airport. Mattress were old and need to be replaced. Both beds had bad dips on both sides.

Clean room, comfortable bed, yummy complimentary breakfast, free airport shuttle service, free WI-FI, friendly staff

We stayed for 24 hours and it was really nice, comfortable hotel and felt safe. Near many options of food. I liked that parking was secure and close by. Room was clean. Only complaint was we heard all the walking outside the room and above our room.

Good place to stay close to the airport. The breakfast could improve.

The whole experience was great!

I recommend this hotel for airport convenience.

Hot tub by the pool - extremely dirty. Needs to be cleaned. King size bed is NOT King size. Paid for a King size bed and got Queen size mattress. Breakfast ok if you like processed food and snacky items. I was hoping for cooked to order eggs.

Hotel was close to the airport (our main requirement) and shuttle service was super handy. Rooms were spacious and bed was comfy. Staff were kind - free breakfast was a welcome extra. Definitely recommend if you’re wanting to be close to the airport.

The bathroom door was broke and do not close. The window sheds didn't work. It was no way to have the room dark it was light all night on the train side.

yes, everything was great.

We had a high floor room which was spotlessly clean, comfortable and quiet. The hotel was perfect for an overnight airport stay. However we found the staff very lackluster in customer service, it felt like they really couldn't be bothered.

It was good clean good breaksfast

Excellent!

Amazing Thank you

The breakfast was absolutely delicious - 10 out of 10! I was looking for a hotel near LAX that was QUIET, and this one was perfect. It was close to main roads and had freeway access and close to grocery stores etc., and yet it was SO quiet! No cars or any road noise. The room was clean and updated and spacious. The pillows and bedding were great, too.

Great stay. Friendly staff to welcome guests 👍

Clean room friendly staff

Came down from Diego for the 9r’s game and this location was far enough from the stadium to allow for peace a quiet after a great game!

Clean. Safe and quiet area. Staff are nice especially in the dining area. Breakfast choices were fantastic, turkey substitutes are always great to have. Keep it up.

Great stay

Airport convenient.

Great

Great staff!!

Awesome

Clean room, LAX shuttle, close to restaurants in El Segundo.

The entire stay was comfortable. The service was impeccable and the breakfast was wonderful.

Everything was great except for the mattress!

The room was nice and clean. The front staff was friendly and helpful. The complimentary breakfast was decent and better than many other hotel with free breakfast. There was plenty of seating to eat at downstairs. The fireplace area was a little dirty with bird poop and things on the seat and spider webs around.

This hotel met all our expectations and was nice and clean, good staff, looked very modern, and food is good. All added up to a pleasant stay.

This is the best place my family has stayed near LAX so far!! The service was amazing and the room was so clean and felt very relaxing. We loved the open space. We did not feel cramped as a family of 4.

Don’t stay in room #203. I was told it’s on top of the kitchen. Every 10 minutes or so I would hear a loud bang, so loud it would shake the floors and ceiling and I would jump. I noticed the front desk and they sent the supervisor and engineer up to the second floor to check it out along with the third floor to check it out. They could not identify where the noise was coming from. They were helpful in trying to figure it out and offering me a different room two doors down but I declined to move as I was staging just for the night. Would have been nice to not have to deal with the constant noise but oh well. Breakfast food was all cold.

Nice room comfortable bed. Great shuttle service to airport

Parking was the most confusing part of the stay. You have a gate where it appears that you need to take a ticket yet the gate to exit is up. This has caused confusion with Uber drivers as they do not want to enter the lot. You really should get rid of them already as they are a major inconvenience. Other than that. The room was spacious and nice. Great touch on the LVP instead of carpeting. Free breakfast was a plus! Nice pool

newish hotel south of LAX and close to Manhattan Village

The main win was the Metro Rail station a short five minute walk down the street that allowed me to travel to Santa Monica. Using the Metro Rail, you can pretty go anywhere in Los Angeles for $2. Top tip buy a TAP Card at the station that can also be used on the buses.

Very nice and clean hotel

Beautiful and elegant. Loved the entire experience.

Great

Staff were fantastic and got to check in early on arrival at accomodation would recommend ☺️

Check in was fast and easy, staff was very nice. Room was very comfortable and clean. I will say, the towel I had was the softest towel I've ever used in a hotel. I wish I had kept it. Overall, would definitely stay here again.

The location is extremely close to LAX

Good

Everything was great! They just don’t do house keeping everyday

Like the service and staff, unlike the AC sounds

Easy access

Free parking could be included

Lovely overnight stay while waiting to board an international flight. Mar at the front desk was quite accommodating

Excellent staff!!!

Location is quiet and in industrial area close to LAX. Second time staying, and I enjoyed this time much better. Breakfast is smaller but enough. Pool and hot tub are nice, slightly dirty on the bottom floors. Room was clean but just felt empty, not too much to it, but better than being cluttered and dirty. Only thing is they limited the amount of pillows and blankets when asked for more. Parking is $30 as well .. on site which is nice, no dealing with parking garages.

Paid parking stinks. Esp for $30

Good Property.

Great 10/10 will be back

I always enjoy staying here. It is close to the airport. Close to a grocery store and there is airport transport. WiFi was a little shaky, but the front desk was prompt about giving me an alternative.

Thank you

Lovely, comfortable rooms with friendly staff. Obviously the area around isn’t much to look at but it’s essentially a hotel airport so that’s to be expected. Great amenities

The rooms were spacious and the beds were comfy. I also appreciated the cleanliness and how nice all the staff were.

TV wasn’t fully working many channels not coming in, called front desk they said DTV issue but never was resolved.

The WiFi was out most of one day when I needed to work. They charge $30 to park but don’t keep enough spaces for guests

It was clean and pleasant. Breakfast was good. Staff was helpful.

Rooms were nice. Free breakfast was good and the drinks at the bar were very good.

Good

Love how the airport is only 5 min away!

Amazing hotel!

Nice location…nice property…reasonable walking distance to dining.

Would stay here again. Very close to LAX

Very clean

Very happy with large, clean, quiet room with comfortable bed

Good

How clean it was

Room had fleas

The only issue was that the pool wasn’t heated .

Only thing is that water bottles were not complementary. We had coffee machine and pouches but needed to buy the water to make coffee.

Great

property was exactly as described.

I had a great experience at Hyatt Place LAX El Segundo. The room was clean, spacious, and very comfortable. Staff were friendly and helpful, and the free airport shuttle was super convenient. Breakfast was fresh and had a good variety. Great location—quiet but close to restaurants and LAX. Would definitely stay again!

Nice property but, need microwaves in the rooms.

We had to add another day to our stay and the process was painless. Staff was friendly and check-in/out was simple. Would book again if we ever fly into LAX

Overall Great

Stay was great. But we were charge $20 parking per night and 2 nights we had to park in the employee parking side since the main lot was full. Overall clean hotel.

Just stayed for one night before flying out. Chose this hotel for the free shuttle and free breakfast. Room was spacious for my family of 5.

Nice, clean and friendly

Everything good. Very good place.

The staff did their best to accommodate us and helped us check in very early.

Shuttle from airport was pretty easy to get. Restaurant in the hotel was great--much better for vegetarians than I'd been anticipating. Location was interesting and felt safe. Would definitely choose this hotel again if I were in the LAX area.

Always a pleasure staying there

The room was spacious and clean. The tv didn’t work but maintenance came and fixed it rather quickly. They even comped a nights parking fee for the trouble.

Good

Perfect spot to stay the night before a flight out of LAX

Quick check-in, very easy transport from KAX. Spacious clean and comfortable room. Loved the pool and hot tub. The only area that was disappointing was the limited menu restaurant. Would definitely stay again however, just take an uber to one of the restaurants the staff recommended.

close to airport for the day after, need to rest from long flight

There was what looked like blood stains on the couch & blinds

Called for shuttle service. Was hung up on when transfered. Called again and a man didnt know how to transfer the call. He tried twice and then hung up. I called again and got the forst person I called. They took down my information when I ask them to confirm my phone number I just told them they got it wrong. Now I have been informed pickuo is 40 to 60 minutes

It's a great place to stay and staff was awesome I would definitely recommend it.

Clean, pet friendly, well run and very accessible to the airport. Not a lot of service or F&B, though.

Staff were very welcoming and nice. We had to check out early and everything went smoothly with no problem. Will definitely be back!

Las sabanas tenian un agujero muy grande, las cortinas blackout estaban rotas de abajo, pequenos detalles que pueden mejorar.

Service from staff

Breakfast was good, staff was very accommodating. On a Wednesday morning the hot tub was green, by Friday it looked better.

Great location

Very comfortable stay

Great

I love this hotel. I will be returning for a stay soon.

Great family oriented hotel

Comfortable bed, excellent fresh breakfast, free airport shuttle.

Spacious room, clean & up-to-date. Excellent breakfast with real eggs not powdered.

Nice facility with good amenities. Good location.

Somehow the bathroom door lock didn’t work.

It eas like all the other times I've stayed there

Clean and the breakfast is good.

Beautiful hotel ,new and clean, fantastic location,Great breakfast! Super friendly staff.we will certainly go back.

Overnight before flight from lax. The shuttle to the airport was the clenched, the driver was very helpful.