Candlewood Suites El Paso North by IHG
About Candlewood Suites El Paso North by IHG
Featuring barbecue facilities, Candlewood Suites El Paso by IHG is located in Sunrise Acres in the Texas region, 11 miles from Chamizal Park and 12 miles from Benito Juarez Olympic Stadium. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has a 24-hour front desk, a business center and luggage storage for guests. All rooms at the hotel come with a flat-screen TV with cable channels, a kitchen and a dining area. A seating area is at guests' disposal in all guest rooms, while selected rooms also feature a DVD player. The rooms will provide guests with a fridge. El Paso Museum of Art is 12 miles from Candlewood Suites El Paso by IHG, while Ciudad Juarez Cathedral is 14 miles from the property. El Paso International Airport is 8.7 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally express satisfaction with their stay, highlighting the cleanliness of the rooms and the friendliness of the staff. The hotel's location is also frequently praised. However, some guests express dissatisfaction with the ongoing renovations, which have caused inconveniences such as noise and limited access to certain amenities.
- Clean rooms
- Friendly and helpful staff
- Ongoing renovations causing inconvenience
- Limited breakfast options
- 5/5
Staff was amazing very helpful. Clean facility and close to many amenities such as Great American steak house, AMC and Walmart
- 5/5
Fast check in. Rooms great Cold breakfast. No big selection.
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The property is clean and well-maintained. The bed was comfortable. We felt well-rested after a night there. Thanks.
- 5/5
The front desk staff was very friendly and helpful!
- 5/5
The front desk staff was very friendly and helpful!
- 3.5/5
Good
- 5/5
It was great, clan room, friendly staff
- 4/5
The hotel is located 15 mins away from the airport. Good location for heading to Alamogordo or Albuquerque. It was clean and fairly modern. Staff were helpful. I was there 2 nights. New policy these days with rooms not being cleaned every day. It was not a problem. The hotel is within walking distance of several restaurants.
- 5/5
Great!!
- 5/5
Extremely clean, courteous staff.
- 5/5
Amazing coffee :) Everyone was friendly. N/A
- 5/5
Amazing coffee :) Everyone was friendly. N/A
- 5/5
Extremely clean, courteous staff.
- 5/5
Very accessible to gas station
- 5/5
Clean and great staff
- 5/5
This was a beautiful property. Very clean and well organized. Staff was fantastic! We had a king size suite which was above and beyond what we expected. Very spacious.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Rooms are well taken care off and relatively new. Staff is wonderful! Relatively new / renovated property .
- 4.5/5
Rooms are well taken care off and relatively new. Staff is wonderful! Relatively new / renovated property .
- 4/5
Very good
- 5/5
Very good facilities. I loved the view from the room to the mountain., the weather made the view very cozy and calm. Good location to the event I attended and also many stores and restaurants around it.
- 5/5
Very good facilities. I loved the view from the room to the mountain., the weather made the view very cozy and calm. Good location to the event I attended and also many stores and restaurants around it.
- 5/5
Spotless and easy check in and check out.
- 5/5
Spotless and easy check in and check out.
- 5/5
Exceptional
- 5/5
Clean, quiet, great staff and friendly
- 4/5
Very good
- 5/5
The facilities were clean, the rooms all had updated appliances. We had a fire alarm in our room start beeping (battery issue) start chirping at 2am. No option but to change rooms. Fortunately a room was available.
- 5/5
The facilities were clean, the rooms all had updated appliances. We had a fire alarm in our room start beeping (battery issue) start chirping at 2am. No option but to change rooms. Fortunately a room was available.
- 5/5
The hotel is perfect for a middle class family. The kitchen had everything you needed to cook simple meals and with Walmart within walking distance we saved on not eating out.
- 5/5
The hotel is perfect for a middle class family. The kitchen had everything you needed to cook simple meals and with Walmart within walking distance we saved on not eating out.
- 5/5
Exceptional
- 5/5
Clean comfortable and quiet room 😌
- 5/5
Clean comfortable and quiet room 😌
- 5/5
Clean rooms, very nice staff.
- 5/5
Clean rooms, very nice staff.
- 5/5
Thank you for your service
- 5/5
Thank you for your service
- 5/5
Love this place
- 5/5
Love this place
- 5/5
Michael at the front desk was great- very helpful with an issue i had with my cell phone!
- 5/5
Michael at the front desk was great- very helpful with an issue i had with my cell phone!
- 5/5
Very clean and staff was amazing
- 5/5
Very clean and staff was amazing
- 5/5
Friendly staff. The hallway and a very bad smell but other than that i enjoyed my stay.
- 5/5
Friendly staff. The hallway and a very bad smell but other than that i enjoyed my stay.
- 5/5
Staff were great. Rooms are very nice and clean.
- 5/5
Staff were great. Rooms are very nice and clean.
- 5/5
Everything was great easy check in and room was perfect
- 5/5
Everything was great easy check in and room was perfect
- 5/5
Privacy workout are location Nothing
- 5/5
Very conveniently located, staff was very friendly.
- 5/5
Very conveniently located, staff was very friendly.
- 4/5
Everything except checking out, i used pay at property and that wasn't the case. Person on shift at checkout, 1:30am said couldn't change to cash, so my card got charged. Wasn't the plan i wanted!
- 4/5
Everything except checking out, i used pay at property and that wasn't the case. Person on shift at checkout, 1:30am said couldn't change to cash, so my card got charged. Wasn't the plan i wanted!
- 5/5
Spacious room. Only thing was bad was the frig wouldn't make ice, but there was the main ice machine. So no big problem.
- 5/5
Spacious room. Only thing was bad was the frig wouldn't make ice, but there was the main ice machine. So no big problem.
- 4.5/5
No pool
- 5/5
Great cookies.
- 5/5
Great cookies.
- 5/5
Very spacious & pet friendly room
- 5/5
Very spacious & pet friendly room
- 4.5/5
Nice clean and quiet. Nothing to complain about
- 5/5
Top shelf property
- 5/5
Top shelf property
- 5/5
Good trip
- 5/5
Good trip
- 5/5
toilet heigth for handicapp room too low.
- 5/5
Great people, great service!
- 5/5
Great people, great service!
- 3.5/5
They charged me $40 on the way out the door is that a booking fee I wasn’t told I would have to pay 40 bucks
- 4/5
my only complaint was the wifi kept cutting on and out.
- 4/5
my only complaint was the wifi kept cutting on and out.
- 5/5
- 5/5
- 5/5
Location was perfect and easy to get to. Staff was friendly and helpful. Rooms were amazing and comfortable and very clean. Housekeeping was super sweet and greeted us with a friendly smile. Breakfast and coffee was great! I wish we stayed another night to enjoy the gym and pool. If we ever return we will definitely stay here again! All was good
- 5/5
Overall great
- 5/5
Overall great
- 5/5
in was easy.
- 5/5
in was easy.
- 4/5
The hotel was too expensive. Also, I received this survey from booking.com a full month after staying at the hotel. Why? Am I supposed to keep notes on the condition of the bathroom and the breakfast bar just so some company can send a survey weeks after the stay?
- 5/5
The room is big with a kitchenette, including a stovetop, microwave and full size fridge. Plenty of room to spread out. If it had an oven I could live here. Nice laundry facilities and a nice gym. I was able to use the grill outside which is a nice touch.
- 5/5
The room is big with a kitchenette, including a stovetop, microwave and full size fridge. Plenty of room to spread out. If it had an oven I could live here. Nice laundry facilities and a nice gym. I was able to use the grill outside which is a nice touch.
- 5/5
So clean- updated - staff is so friendly and helpful- a wonderful experience for my first time in Texas
- 5/5
Very clean, quiet and comfortable..The breakfast was just some grab and go stuff but wiuld definitely stay here again.
- 5/5
Very clean, quiet and comfortable..The breakfast was just some grab and go stuff but wiuld definitely stay here again.
- 5/5
Bedrooms were clean and I really enjoyed the Dove amenities. Staff were pleasant and offered extra items upon request. Our sink hose became unattached and they had someone come up to fix it within 30 minutes on our last night. Great location to highway and shopping centers as well.
- 5/5
Bedrooms were clean and I really enjoyed the Dove amenities. Staff were pleasant and offered extra items upon request. Our sink hose became unattached and they had someone come up to fix it within 30 minutes on our last night. Great location to highway and shopping centers as well.
- 4/5
Easy parking,nice friendly staff,clean and quiet
- 4/5
Easy parking,nice friendly staff,clean and quiet
- 5/5
This location is always great. Staff are very professional and polite. Never have had a negative experience here.
- 5/5
This location is always great. Staff are very professional and polite. Never have had a negative experience here.
- 5/5
Professional staff. Nice amenities. Clean.
- 5/5
Professional staff. Nice amenities. Clean.
- 5/5
Absolutely recommend staying here the room was clean and spacious.
- 5/5
Absolutely recommend staying here the room was clean and spacious.
- 5/5
The room was excellen, very clean, very kind friendly staff!
- 5/5
The room was excellen, very clean, very kind friendly staff!
- 5/5
It was a nice visit with dad. Hotel is close to the home.
- 5/5
It was a nice visit with dad. Hotel is close to the home.
- 5/5
Property was super clean. Staff was so nice and very helpful.
- 5/5
Property was super clean. Staff was so nice and very helpful.
- 5/5
Breakfast items are very lkmited.
- 5/5
It was a comfortable place.
- 5/5
It was a comfortable place.
- 5/5
Great hotel. Always clean and staff is professional and friendly.
- 5/5
Great hotel. Always clean and staff is professional and friendly.
- 4.5/5
The elevator should have been in working order.
- 5/5
Clean, quiet and close to shopping and eating facilities
- 5/5
Very clean and many amenities
- 5/5
Very clean and many amenities
- 5/5
The room was spacious.
- 5/5
The room was spacious.
- 5/5
Close to visiting family
- 5/5
Close to visiting family
- 5/5
Everyone was very welcoming! We loved our room. It was clean and cozy. If we go through El Paso again we will most definitely stay here again!
- 5/5
Everyone was very welcoming! We loved our room. It was clean and cozy. If we go through El Paso again we will most definitely stay here again!
- 5/5
Clean room with a nice kitchenette setup
- 5/5
Clean room with a nice kitchenette setup
- 4.5/5
Haven while visiting family Nothing
- 5/5
The staff was friendly and helpful. The property and rooms were very clean.
- 5/5
The staff was friendly and helpful. The property and rooms were very clean.
- 4/5
Rooms need some TLC
- 5/5
Very clean and decent size room
- 5/5
Very clean and decent size room
- 4.5/5
Some noise guests other than that everything was great
- 5/5
I love this property. I came on business and stayed here once and I made sure to choose this location when I came back. If I get to comw back I will be staying here anytime I'm in the area.
- 5/5
I love this property. I came on business and stayed here once and I made sure to choose this location when I came back. If I get to comw back I will be staying here anytime I'm in the area.
- 5/5
The place was very clean and staff was very friendly.
- 5/5
The place was very clean and staff was very friendly.
- 4/5
Very good
- 1/5
Nothing Everything
- 5/5
Really liked this hotel, staff was friendly, liked the kitchenette, clean, had everything I needed. Randomly, I took my air quality monitor with me on this trip and my room in this hotel had the best air quality of the 6 I stayed at. Also liked the 24h coffee on demand machine in the lobby.
- 5/5
Really liked this hotel, staff was friendly, liked the kitchenette, clean, had everything I needed. Randomly, I took my air quality monitor with me on this trip and my room in this hotel had the best air quality of the 6 I stayed at. Also liked the 24h coffee on demand machine in the lobby.
- 5/5
Very clean, comfortable rooms. Friendly, helpful staff. Will probably stay here any time I travel to El Paso!
- 5/5
Very clean, comfortable rooms. Friendly, helpful staff. Will probably stay here any time I travel to El Paso!
- 4/5
Everything was great.
- 4/5
Everything was great.
- 5/5
The property was flawless.
- 5/5
The property was flawless.
- 5/5
Clean, near dining.
- 5/5
Clean, near dining.
- 5/5
Very clean. What more can you ask?
- 5/5
Very clean. What more can you ask?
- 5/5
👌
- 5/5
👌
- 5/5
We loved everything with the exception of the flaper in the toilet hung up.
- 5/5
We loved everything with the exception of the flaper in the toilet hung up.
- 5/5
Good place to stay.
- 5/5
Good place to stay.
- 5/5
Very comfortable, very clean, staff were professional and friendly.
- 5/5
We stay here at least once or twice a year and this time we were upgraded to a suite. The remodel was completed and greatly improved the quality. The staff is always pleasant and very helpful. We'll be back again next year!
- 5/5
We stay here at least once or twice a year and this time we were upgraded to a suite. The remodel was completed and greatly improved the quality. The staff is always pleasant and very helpful. We'll be back again next year!
- 5/5
Very clean hotel and wonderful stay. We will definitely stay here again.
- 5/5
Very clean hotel and wonderful stay. We will definitely stay here again.
- 5/5
Loved it can’t wait to do it again
- 5/5
Loved it can’t wait to do it again
- 5/5
spacious with all the expected amenities. Room was well designed. Hotel staff was friendly and helpful.
- 5/5
spacious with all the expected amenities. Room was well designed. Hotel staff was friendly and helpful.
- 3/5
A little remote
- 3/5
A little remote
- 5/5
Friendly staff. The room was small, but the bed was very comfortable.
- 5/5
Friendly staff. The room was small, but the bed was very comfortable.
- 4/5
Good location and good service. Only negative is that the property is still being renovated
- 4/5
Good location and good service. Only negative is that the property is still being renovated
- 5/5
Would definitely stay here again!
- 5/5
Would definitely stay here again!
- 4/5
The property is convenient and very comfortable. However, it was very inconvenient during our stay. There is construction going on inside and it is a mess; we would not have stayed there at this time if we had known.
- 4/5
The property is convenient and very comfortable. However, it was very inconvenient during our stay. There is construction going on inside and it is a mess; we would not have stayed there at this time if we had known.
- 3/5
Place was being remodeled so it was an adjustment, but the coffee pot and stove in my room not working sort of made my stay that much more lackluster. Need directions for using the stove and seeking info. Drawers would not stay shut…
- 3/5
Place was being remodeled so it was an adjustment, but the coffee pot and stove in my room not working sort of made my stay that much more lackluster. Need directions for using the stove and seeking info. Drawers would not stay shut…
- 5/5
Our electricity went out and the house was 90 degrees. Stayed here because it was close to home. Room was amazing!! We are a retired Army family and this is exactly the room needed when making a PCS move!!! Some remodeling going on, so it will be even better. Front desk employee was very nice and helpful. The room was as cold as I wanted it to be which was heaven!!! Great sleep
- 5/5
Our electricity went out and the house was 90 degrees. Stayed here because it was close to home. Room was amazing!! We are a retired Army family and this is exactly the room needed when making a PCS move!!! Some remodeling going on, so it will be even better. Front desk employee was very nice and helpful. The room was as cold as I wanted it to be which was heaven!!! Great sleep
- 5/5
Room was excellent I will book again but wait until they finish the remodeling
- 5/5
Room was excellent I will book again but wait until they finish the remodeling
- 5/5
staff was very courteous..........room was very clean and comfortable
- 5/5
staff was very courteous..........room was very clean and comfortable
- 3/5
I like the property and will use it again. But the construction and not having water between 9- 2:30 is a pain. Everything else was great.
- 3/5
I like the property and will use it again. But the construction and not having water between 9- 2:30 is a pain. Everything else was great.
- 4/5
But if course nobody reads this or cares.
- 4/5
But if course nobody reads this or cares.
- 4/5
Easy to get in and out of. We had issues with our room “key” not working properly and they fixed it promptly. Even with the renovations it was a great experience
- 4/5
Easy to get in and out of. We had issues with our room “key” not working properly and they fixed it promptly. Even with the renovations it was a great experience
- 3/5
I have stayed here a couple of times and this was the least that I liked staying here. The hotel is being remodeled and noise was a factor, also you have to walk further to get access to your room. However since they do not have any security, this was the first time encountering pan handlers in the parking lot asking for money. The weirdest part was this was in the morning after checking out of the hotel you get approached as you go to your car. This has never happened before. This was also the first time I felt that unsafe as you leave the hotel.
- 3/5
I have stayed here a couple of times and this was the least that I liked staying here. The hotel is being remodeled and noise was a factor, also you have to walk further to get access to your room. However since they do not have any security, this was the first time encountering pan handlers in the parking lot asking for money. The weirdest part was this was in the morning after checking out of the hotel you get approached as you go to your car. This has never happened before. This was also the first time I felt that unsafe as you leave the hotel.
- 4/5
Ubication
- 4/5
Ubication
- 5/5
the stay went really well. The hotel worked hard to make sure all guests were comfortable and everything was simple and organized while construction is going on.
- 5/5
the stay went really well. The hotel worked hard to make sure all guests were comfortable and everything was simple and organized while construction is going on.
- 4/5
Very comfortable, close to restaurants, movie theater, had a to go breakfast, good wifi
- 4/5
Very comfortable, close to restaurants, movie theater, had a to go breakfast, good wifi
- 5/5
Clean, safe area with parking
- 5/5
Clean, safe area with parking
- 4/5
The hotel was great and clean. The room was very cozy. I wish that the room included a small sofa-bed too.
- 4/5
The hotel was great and clean. The room was very cozy. I wish that the room included a small sofa-bed too.
- 5/5
Relaxing
- 5/5
Relaxing
- 5/5
The side of town and the highway
- 5/5
The side of town and the highway
- 5/5
Safe, quite abd comfortable.
- 5/5
Safe, quite abd comfortable.
- 5/5
- 5/5
- 5/5
Nice
- 5/5
Nice
- 4/5
No pool, in such hot weather. TV remote didn't work, but desk clerk gave me one that did.
- 4/5
No pool, in such hot weather. TV remote didn't work, but desk clerk gave me one that did.
- 5/5
Kitchen and clean
- 5/5
Kitchen and clean
- 5/5
Easy access to freeway, clean attractive facility & friendly staff.
- 5/5
Easy access to freeway, clean attractive facility & friendly staff.
- 5/5
Liked this hotel
- 5/5
Liked this hotel
- 5/5
Friendly staff and comfortable conditions while staying here.
- 5/5
Friendly staff and comfortable conditions while staying here.
- 5/5
Now this is what you call an awesome stay. Went to visit my daughter for a week. This hotel gave me everything I needed plus more. Love the kitchen area that was in the room. The room was cleaned beyond my expectations. Those housekeepers do a heck of a job. Definitely will stay here whenever I go back to El Paso! Staff were very friendly also.
- 5/5
Now this is what you call an awesome stay. Went to visit my daughter for a week. This hotel gave me everything I needed plus more. Love the kitchen area that was in the room. The room was cleaned beyond my expectations. Those housekeepers do a heck of a job. Definitely will stay here whenever I go back to El Paso! Staff were very friendly also.
- 5/5
Staff members are top rated, very friendly and accommodating.
- 5/5
Staff members are top rated, very friendly and accommodating.
- 5/5
I've stayed there a number of times before during my travels to El Paso and I like it, nothing more to say.
- 5/5
I've stayed there a number of times before during my travels to El Paso and I like it, nothing more to say.
- 3/5
Cons- No shower pressure, stains on carpet and furniture, recliner didn't recline, smells musty, hair in the tube, ice maker in fridge took all night to make 10 cubes. , parking lot is tightly spaced.
- 3/5
Cons- No shower pressure, stains on carpet and furniture, recliner didn't recline, smells musty, hair in the tube, ice maker in fridge took all night to make 10 cubes. , parking lot is tightly spaced.
- 5/5
the bed was little to hard for me this time, but no biggy....I love this hotel
- 5/5
the bed was little to hard for me this time, but no biggy....I love this hotel
- 5/5
Staff works hard to help you out. Everything was clean.
- 5/5
Staff works hard to help you out. Everything was clean.
- 5/5
It was extremely convenient to all the areas I was visiting during my stay and easy access to dining and shopping although I didn’t need the shopping part. It could use a few upgrades like carpeting and water damage on the ceilings but I would definitely stay there again!! The young guy who worked the 3-11 shift on Tuesday and Wednesday was incredibly welcoming and friendly and I’m sorry I didn’t get his name because he is amazing!
- 5/5
It was extremely convenient to all the areas I was visiting during my stay and easy access to dining and shopping although I didn’t need the shopping part. It could use a few upgrades like carpeting and water damage on the ceilings but I would definitely stay there again!! The young guy who worked the 3-11 shift on Tuesday and Wednesday was incredibly welcoming and friendly and I’m sorry I didn’t get his name because he is amazing!
- 5/5
My stay was amazing. The staff very friendly and helpful. All the extras in the room (dishes, dishwasher, ice maker in the room) was more than I expected. So nice not to have to go get these amenities. Free washing machine and dryers, and nice workout room. Great job!
- 4/5
The cost could have been a little lower
- 5/5
Front guest personnel were friendly and helpful. The room was neat and very clean
- 5/5
If you are looking for a pet friendly hotel with great service, then look no further as this is it. The staff is friendly, rooms are clean, and amenities are exactly what you would expect for a room in this price range.
- 5/5
Cleanness
- 4/5
Booked room for 3 . 2 adults and teen daughter. Got to room and no sofa or sleeper so made a trip to front desk. Very helpful in locating and delivering a roll away to the room along with llinen and pillows along with extra set of towels. Staff very helpful and friendly. Also clean rooms
- 5/5
They left me alone it was lit
- 5/5
It was excellent
- 5/5
Staff was accommodating. Clean room. List of recommended activities and restaurants available on the front desk.
- 5/5
- 5/5
We had a wonderful stay. The hotel was clean, the staff were friendly, and the bed was comfortable.
- 5/5
Great!
- 3/5
Its close to a Wal-Mart is the best you can say about the location. Property needs more upkeep,
- 5/5
Nice and clean. Seemingly remote in the north of the city, but a lot of things available within few minutes drive. Can walk 5 mins to Starbucks, Movies, shops and restaurants or drive to that and more. Hotel seemed full of traveling military and nursing staff. Quiet clean safe stay
- 3/5
The gore was nice and everything seemed clean, but
- 4/5
Also but the toilet in 122 made noise every time it filled and it must have had a small leak because it kept refilling hearing a high pitched noise
- 5/5
We will come back again, the hotel is very good, clean, everything in good condition, staff are friendly, we are having a great time.
- 2/5
Very limited service provided for an ever increasing price.