Best Inn & Suites

2-star hotel Good 1274 Oakdale Ave, El Cajon, CA, 92021
Best Inn & Suites

About Best Inn & Suites

Located off Interstate 8, this El Cajon, California motel features an outdoor pool and rooms with free Wi-Fi and a cable TV. San Diego Aero-Space Museum is 4 miles away. Featuring simple décor, all rooms at the Americas Best Value Inn-El Cajon/San Diego include a work desk or activity table. A sun deck with relaxing sun loungers surrounds the sun deck. Rancho San Diego Golf Course and San Diego State University are both around a 15-minute drive from the El Cajon Americas Best Value Inn. The well-known San Diego is 17.8 miles away.

Amenities

  • 24-hour front desk
  • Fitness center
  • Pool

Reviews

3 / 5

The hotel reviews are overwhelmingly negative, with guests expressing extreme dissatisfaction with the cleanliness and service. Common complaints include unclean rooms, unhelpful staff, and unpleasant experiences.

What guests liked
  • Location is convenient for some guests
  • Price is considered reasonable by some
What could be better
  • Rooms are consistently described as filthy and infested
  • Staff behavior is frequently mentioned as rude and unhelpful
  • Ricardo Jun 2026 · via hotels.com
    1/5

    Bed bugs and cockroaches infestation. Bathroom shower nasty

  • Michael Jun 2026 · via expedia
    2/5

    The room had a mini bar fridge that works. The temperature of the water in the shower varied widely and without warning. I killed a couple roaches and saw another bug I couldn't identify before it ran under the bed. Bottom line, I have had better nights at hotels in third world countries. I cannot recommend this place.

  • Derek Jun 2026 · via hotels.com
    4/5

    Upon checking in the guy at the front desk was not welcoming nor friendly. The room was very spacious. The television is big and plenty of channels to watch.

  • rob Jun 2026 · via expedia
    1/5

    Service sucked. The staff sucked. Everything about the place dirty trashy and disease infected. So bad that I went to get tested after my stay here. I would reather camp out on skid row in LA than to stay there. And on top of that they ripped me off for one night rental.

  • Nestor May 2026 · via expedia
    1/5

    All the rooms are dirty. Staff is not helpful. Too many homeless outside.

  • Mercedes May 2026 · via expedia
    1/5

    I didn’t like the room, it was dirty, terrible. I pay to…. much for the night.

  • Denis May 2026 · via hotels.com
    3/5

    The price is cheaper than most, but sometimes you get what you pay for

  • Josue May 2026 · via expedia
    1/5

    It was really unsatisfactory, felt unsafe, unit was in bad condition overall in cleaning and in maintenance.

  • Tanika Apr 2026 · via expedia
    3/5

    I Want More Hygiene Products.

  • Tanika Apr 2026 · via expedia
    3/5

    I Want More Hygiene Products.

  • Tanika Apr 2026 · via expedia
    3/5

    I Like the Water Spouts, Etc.

  • Tanika Apr 2026 · via expedia
    3/5

    I Like the Water Spouts, Etc.

  • Tanika Apr 2026 · via expedia
    3/5

    Friendly.

  • Tanika Apr 2026 · via expedia
    3/5

    Friendly.

  • Tanika Apr 2026 · via expedia
    3/5

    Noisy, But, a Place to Be Personal.

  • Tanika Apr 2026 · via expedia
    3/5

    Noisy, But, a Place to Be Personal.

  • William Apr 2026 · via hotels.com
    1/5

    T All the towels in the bathroom looked like they came from an auto shop, stained and yellow. The bed sheets (fitted and top sheet) were stained and discolored. Had to go elsewhere and return the key in the morning or it was $5 charge.

  • William Apr 2026 · via hotels.com
    1/5

    T All the towels in the bathroom looked like they came from an auto shop, stained and yellow. The bed sheets (fitted and top sheet) were stained and discolored. Had to go elsewhere and return the key in the morning or it was $5 charge.

  • Lisa Apr 2026 · via expedia
    1/5

    There is no housekeeping there ,there are cocroches in the rooms,and its a very unsafe place to stay

  • Lisa Apr 2026 · via expedia
    1/5

    There is no housekeeping there ,there are cocroches in the rooms,and its a very unsafe place to stay

  • Abby Apr 2026 · via expedia
    3/5

    It helped with a situation that I needed to house someone and all other places yes nicer but higher price then what i wanted to pay! If I had to choose to go there to house a friend I’d go with the two bedroom it was nicer with a private balcony but again these are very low income hotel rooms ! Tv fridge microwave is in room. But staff is nice easy to communicate with!

  • Abby Apr 2026 · via expedia
    3/5

    It helped with a situation that I needed to house someone and all other places yes nicer but higher price then what i wanted to pay! If I had to choose to go there to house a friend I’d go with the two bedroom it was nicer with a private balcony but again these are very low income hotel rooms ! Tv fridge microwave is in room. But staff is nice easy to communicate with!

  • Tanika Apr 2026 · via expedia
    3/5

    I'm Grateful.

  • Tanika Apr 2026 · via expedia
    3/5

    I'm Grateful.

  • Lisa Apr 2026 · via expedia
    1/5

    Not a safe place to stay ,other people going into your room when your not there and there is also cocroches in the room

  • Lisa Apr 2026 · via expedia
    1/5

    Not a safe place to stay ,other people going into your room when your not there and there is also cocroches in the room

  • Kurtis Apr 2026 · via expedia
    1/5

    This is more of a dirty drug infested and run-down homeless shelter than a hotel. Imagine tweakers doing deals outside your room all night. Imagine the pool area scattered with hotel mattresses and other hotel wares. The room and bed were so run down and stale and dirty. OMG please don’t waste your money or risk your life - the rooms don’t qualify for even a $30 nightly fee. It’s sad.

  • Kurtis Apr 2026 · via expedia
    1/5

    This is more of a dirty drug infested and run-down homeless shelter than a hotel. Imagine tweakers doing deals outside your room all night. Imagine the pool area scattered with hotel mattresses and other hotel wares. The room and bed were so run down and stale and dirty. OMG please don’t waste your money or risk your life - the rooms don’t qualify for even a $30 nightly fee. It’s sad.

  • Kevin Apr 2026 · via expedia
    1/5

    not really

  • Kevin Apr 2026 · via expedia
    1/5

    not really

  • Jose Apr 2026 · via expedia
    1/5

    Horrible

  • Jose Apr 2026 · via expedia
    1/5

    Horrible

  • Gildardo Apr 2026 · via expedia
    1/5

    Noisy, dirty, dog barking on the hallways. The worst ever

  • Gildardo Apr 2026 · via expedia
    1/5

    Noisy, dirty, dog barking on the hallways. The worst ever

  • Mark Mar 2026 · via expedia
    1/5

    Parking was limited

  • Mark Mar 2026 · via expedia
    1/5

    Parking was limited

  • Gregory Mar 2026 · via expedia
    1/5

    The room smelled of smoke. The floors were filthy. The sheets were stained, possibly not even cleaned. The towels were a dingy grey with unidentifiable stains, again, possibly not even clean. The toilet definitely had not been cleaned, inside or out. I ended up wrapping myself in the bedcover and slept in my clothes for the couple of hours needed to get myself safe to drive again. Out of curiosity, I stripped the sheets off the bed before I left, and there were blood stains on the mattress. This establishment should not be in business, let alone on the Expedia site.

  • Gregory Mar 2026 · via expedia
    1/5

    The room smelled of smoke. The floors were filthy. The sheets were stained, possibly not even cleaned. The towels were a dingy grey with unidentifiable stains, again, possibly not even clean. The toilet definitely had not been cleaned, inside or out. I ended up wrapping myself in the bedcover and slept in my clothes for the couple of hours needed to get myself safe to drive again. Out of curiosity, I stripped the sheets off the bed before I left, and there were blood stains on the mattress. This establishment should not be in business, let alone on the Expedia site.

  • Cesar Mar 2026 · via hotels.com
    1/5

    The cleanliness over all very poor…needs serious improvement I don’t know how they stay open to the public

  • Cesar Mar 2026 · via hotels.com
    1/5

    The cleanliness over all very poor…needs serious improvement I don’t know how they stay open to the public

  • Eudocio Mar 2026 · via expedia
    1/5

    Muy malos cuartos olor desagradable

  • Eudocio Mar 2026 · via expedia
    1/5

    Muy malos cuartos olor desagradable

  • Marcus Mar 2026 · via expedia
    5/5

    They are really doing a very good job at this hotel. The management are very nice and they keep a close eye on the addict's in the area and make sure they don't disturb their guests at the hotel there's all kinds of different places to eat within walking distance and the hotel price is just a steal. Coming to this motel is a win win situation. Thanks 👍👍

  • Marcus Mar 2026 · via expedia
    5/5

    They are really doing a very good job at this hotel. The management are very nice and they keep a close eye on the addict's in the area and make sure they don't disturb their guests at the hotel there's all kinds of different places to eat within walking distance and the hotel price is just a steal. Coming to this motel is a win win situation. Thanks 👍👍

  • Maria Mar 2026 · via expedia
    1/5

    Room was dirty, beard hair on sink, dog hair in bathroom. You get for what you pay.

  • Maria Mar 2026 · via expedia
    1/5

    Room was dirty, beard hair on sink, dog hair in bathroom. You get for what you pay.

  • Ronisha Feb 2026 · via hotels.com
    1/5

    *This building is beyond a Public Safety Concern, it needs to be condemned.

  • Ronisha Feb 2026 · via hotels.com
    1/5

    *This building is beyond a Public Safety Concern, it needs to be condemned.

  • Maria Feb 2026 · via expedia
    1/5

    The room was very dirty, the bed had trash and blood stains on the bed sheet. I went to the office to let them know and the gentleman asked the housekeeper to clean our room. We had already had our luggage there and she told us in a very rude way that we couldn’t be in the room. We went back to the office and I gave the gentleman the feedback. He said he had another room. He took us and it was decent. Once we lifted the blankets and the bed sheets were really dirty. The gentleman informed us we couldn’t get our money back so we decided to go to another motel.

  • Maria Feb 2026 · via expedia
    1/5

    The room was very dirty, the bed had trash and blood stains on the bed sheet. I went to the office to let them know and the gentleman asked the housekeeper to clean our room. We had already had our luggage there and she told us in a very rude way that we couldn’t be in the room. We went back to the office and I gave the gentleman the feedback. He said he had another room. He took us and it was decent. Once we lifted the blankets and the bed sheets were really dirty. The gentleman informed us we couldn’t get our money back so we decided to go to another motel.

  • Pablo Feb 2026 · via expedia
    5/5

    Thank you

  • Pablo Feb 2026 · via expedia
    5/5

    Thank you

  • Manuel Feb 2026 · via hotels.com
    5/5

    Thanks

  • Manuel Feb 2026 · via hotels.com
    5/5

    Thanks

  • Diana Dec 2025 · via hotels.com
    2/5

    I arrived late due to my flight and went straight to bed. My room looked like it had repairs and was poorly painted. It had bare minimums including no lamp on night stand. Had to walk in the dark to get to the bed from the door where the light switch was. The big shocker was when I woke up in the night freezing and had to turn on lights to look for a thermostat or heater. The room had none. I froze the remainder of the night. When I mentioned no heat to the desk person he said u could have come got a space heater. How would I know that. I asked if all rooms were like that and he said yes. I guess no heat comes with a budget hotel. It was easy in and off the freeway for my trip, but that was it.

  • Diana Dec 2025 · via hotels.com
    2/5

    I arrived late due to my flight and went straight to bed. My room looked like it had repairs and was poorly painted. It had bare minimums including no lamp on night stand. Had to walk in the dark to get to the bed from the door where the light switch was. The big shocker was when I woke up in the night freezing and had to turn on lights to look for a thermostat or heater. The room had none. I froze the remainder of the night. When I mentioned no heat to the desk person he said u could have come got a space heater. How would I know that. I asked if all rooms were like that and he said yes. I guess no heat comes with a budget hotel. It was easy in and off the freeway for my trip, but that was it.

  • Liz Dec 2025 · via expedia
    2/5

    Room was dirty and in poor condition. Vanity cracked. Corner broken off nightstand. Veneer wearing off cheap flooring. Floor badly in need of mopping.

  • Liz Dec 2025 · via expedia
    2/5

    Room was dirty and in poor condition. Vanity cracked. Corner broken off nightstand. Veneer wearing off cheap flooring. Floor badly in need of mopping.

  • Desiree Nov 2025 · via hotels.com
    3/5

    Roach infested no secure locks on the doors security latch was a make shift rusted piece of metal with a rusty bolt door didn't close properly at all room 2 microwave pops and short circuited the room multiple times yet nobody did anything about it cracked floors leaky ceilings when it was raining lots of potential electrical fire hazards in rooms

  • Desiree Nov 2025 · via hotels.com
    3/5

    Roach infested no secure locks on the doors security latch was a make shift rusted piece of metal with a rusty bolt door didn't close properly at all room 2 microwave pops and short circuited the room multiple times yet nobody did anything about it cracked floors leaky ceilings when it was raining lots of potential electrical fire hazards in rooms

  • Lisa Nov 2025 · via expedia
    1/5

    This hotel is very dirty and need lost of woek

  • Lisa Nov 2025 · via expedia
    1/5

    This hotel is very dirty and need lost of woek

  • Jimmy Nov 2025 · via expedia
    5/5

    Fair prices when it came to the bill, and pretty quiet and safe.

  • Jimmy Nov 2025 · via expedia
    5/5

    Fair prices when it came to the bill, and pretty quiet and safe.

  • Desiree Oct 2025 · via hotels.com
    3/5

    convienance of check in early and late check out friendly helpful family owned business

  • Desiree Oct 2025 · via hotels.com
    3/5

    convienance of check in early and late check out friendly helpful family owned business

  • Desiree Oct 2025 · via hotels.com
    4/5

    staff is welcoming warming family oriented and very accommodating

  • Desiree Oct 2025 · via hotels.com
    4/5

    staff is welcoming warming family oriented and very accommodating

  • Marcus Oct 2025 · via expedia
    4/5

    It was ok the front desk are very nice

  • Marcus Oct 2025 · via expedia
    4/5

    It was ok the front desk are very nice

  • Liliana Oct 2025 · via expedia
    5/5

    Had a wonderful 2-night stay! The front desk staff was friendly and helpful, and the room was beautiful—clean, comfortable, and stocked with all the essentials (shampoo, conditioner, body wash, mini fridge, and coffee maker). Room service was excellent, and towels were delivered promptly when requested. The outside of the hotel is lovely as well. Highly recommend!

  • Liliana Oct 2025 · via expedia
    5/5

    Had a wonderful 2-night stay! The front desk staff was friendly and helpful, and the room was beautiful—clean, comfortable, and stocked with all the essentials (shampoo, conditioner, body wash, mini fridge, and coffee maker). Room service was excellent, and towels were delivered promptly when requested. The outside of the hotel is lovely as well. Highly recommend!

  • Colleen Oct 2025 · via expedia
    2/5

    The owner was very pleasant but the room/bathroom were dirty-filthy. 0ne little packet of conditioner & shampoo & 2 little soap bars. Water was ridiculous in shower. Would not recommend this place. It's located rt by the freeway with homeless living out back & across the street is a rehabilitation facility. Most of the tenants r from the rehab. I'm not one to complain but ....

  • Colleen Oct 2025 · via expedia
    2/5

    The owner was very pleasant but the room/bathroom were dirty-filthy. 0ne little packet of conditioner & shampoo & 2 little soap bars. Water was ridiculous in shower. Would not recommend this place. It's located rt by the freeway with homeless living out back & across the street is a rehabilitation facility. Most of the tenants r from the rehab. I'm not one to complain but ....

  • Raymond Oct 2025 · via expedia
    5/5

    Excellent services

  • Raymond Oct 2025 · via expedia
    5/5

    Excellent services

  • Hector Oct 2025 · via expedia
    5/5

    Me gustó los empleados son muy amables

  • Hector Oct 2025 · via expedia
    5/5

    Me gustó los empleados son muy amables

  • Rachell Sep 2025 · via hotels.com
    2/5

    Rooms are disgusting, boogers and greasy fingerprints are on walls, the curtains smell like smoke and urine there are holes in the walls, the worst part is the cockroaches were unbelievable, i left with bugs in my belongings! The front desk staff was rude and made paying with my hotel app difficult, would NOT recommend this hotel to anybody

  • Rachell Sep 2025 · via hotels.com
    2/5

    Rooms are disgusting, boogers and greasy fingerprints are on walls, the curtains smell like smoke and urine there are holes in the walls, the worst part is the cockroaches were unbelievable, i left with bugs in my belongings! The front desk staff was rude and made paying with my hotel app difficult, would NOT recommend this hotel to anybody

  • Chad Sep 2025 · via expedia
    5/5

    It was nice for a quiet night out.

  • Chad Sep 2025 · via expedia
    5/5

    It was nice for a quiet night out.

  • Verified Sep 2025 · via hotels.com
    1/5

    Im not happy with this place, ive stayed here on many occasions, the price is good and the best thing they have going is no deposit... Besides that u would think they would get better but instead its gotten worse:the housekeeping sucks they dont clean that good at all, there are boogers and blood marks on the walls, clothes left in the drawers from the people that stayed before me and the worst part is there are ALOT of cockroaches everywhere, turn the lights off wen they come back on theres bugs everywere, very disappointed 😞

  • Verified Sep 2025 · via hotels.com
    1/5

    Im not happy with this place, ive stayed here on many occasions, the price is good and the best thing they have going is no deposit... Besides that u would think they would get better but instead its gotten worse:the housekeeping sucks they dont clean that good at all, there are boogers and blood marks on the walls, clothes left in the drawers from the people that stayed before me and the worst part is there are ALOT of cockroaches everywhere, turn the lights off wen they come back on theres bugs everywere, very disappointed 😞

  • ANMAR Aug 2025 · via expedia
    1/5

    Very, very bad hotels

  • ANMAR Aug 2025 · via expedia
    1/5

    Very, very bad hotels

  • Susana Aug 2025 · via expedia
    1/5

    This was absolutely dirty. There were roaches and the bathroom curtain was filthy. The floors were so dusty and dirty my feet were black walking from the bathroom to the bedroom. Bed was surprisingly comfortable. But will never stay at this place.

  • Susana Aug 2025 · via expedia
    1/5

    This was absolutely dirty. There were roaches and the bathroom curtain was filthy. The floors were so dusty and dirty my feet were black walking from the bathroom to the bedroom. Bed was surprisingly comfortable. But will never stay at this place.

  • Ryan Aug 2025 · via hotels.com
    2/5

    Shower took a long time to heat up. Place was pretty dirty but cheapest in San Diego that night… I got bit by some kind of bug too when I was sleeping in the bed…

  • Ryan Aug 2025 · via hotels.com
    2/5

    Shower took a long time to heat up. Place was pretty dirty but cheapest in San Diego that night… I got bit by some kind of bug too when I was sleeping in the bed…

  • Jerry Jul 2025 · via expedia
    1/5

    Checked after was in room for 5 Min

  • Jerry Jul 2025 · via expedia
    1/5

    Checked after was in room for 5 Min

  • Seb Jul 2025 · via expedia
    1/5

    The room has very bad smell and also the walls and other things was very dirty I don’t recommend for others

  • Seb Jul 2025 · via expedia
    1/5

    The room has very bad smell and also the walls and other things was very dirty I don’t recommend for others

  • Katelyn Jul 2025 · via expedia
    1/5

    Dont do it , horrible rooms and bad service absolutely not !!!

  • Katelyn Jul 2025 · via expedia
    1/5

    Dont do it , horrible rooms and bad service absolutely not !!!

  • Florentino Jul 2025 · via hotels.com
    2/5

    Dirty, needs to be painted, saw a few roaches, alive and dead. Bad smell in the room of cigarettes. Small window AC didn't cool the room. Large homeless population in the area and on the property. Noisy all night. No hair dryer, no iron.

  • Florentino Jul 2025 · via hotels.com
    2/5

    Dirty, needs to be painted, saw a few roaches, alive and dead. Bad smell in the room of cigarettes. Small window AC didn't cool the room. Large homeless population in the area and on the property. Noisy all night. No hair dryer, no iron.

  • Steven Jul 2025 · via expedia
    5/5

    Great Place

  • Steven Jul 2025 · via expedia
    5/5

    Great Place

  • Verified Jul 2025 · via hotels.com
    5/5

    The room was horrible as far as interior decorating, the walls were dirty with fingerprints and other gross bodily fluids, the toilet seat was dirty with pube-hair, i saw blood smeared on bathroom wall, there was an occasional cockroach scurrying about... The towels were dingy and an offwhite color along with the sheets, the customer svc at the front desk was good, nice people, very helpful at all times day or night

  • Verified Jul 2025 · via hotels.com
    5/5

    The room was horrible as far as interior decorating, the walls were dirty with fingerprints and other gross bodily fluids, the toilet seat was dirty with pube-hair, i saw blood smeared on bathroom wall, there was an occasional cockroach scurrying about... The towels were dingy and an offwhite color along with the sheets, the customer svc at the front desk was good, nice people, very helpful at all times day or night

  • Allison Jul 2025 · via expedia
    1/5

    I ended up leaving I did not feel safe as a solo traveler here DONT RISK IT

  • Allison Jul 2025 · via expedia
    1/5

    I ended up leaving I did not feel safe as a solo traveler here DONT RISK IT

  • Tiana Jul 2025 · via expedia
    2/5

    I will never book a room here again first room had crumbs in the bed bedding not clean facility looks nothing like pictures online it was the worst stay at any hotel ive ever stayed

  • Tiana Jul 2025 · via expedia
    2/5

    I will never book a room here again first room had crumbs in the bed bedding not clean facility looks nothing like pictures online it was the worst stay at any hotel ive ever stayed

  • Robert Jul 2025 · via expedia
    2/5

    Very rundown. Paint is cheap. Walls dirty , even the towels were dirty. So I left early.

  • Robert Jul 2025 · via expedia
    2/5

    Very rundown. Paint is cheap. Walls dirty , even the towels were dirty. So I left early.

  • Laura Jul 2025 · via expedia
    4/5

    There's an IHOP right next door and a 24 hour taco shop or two.. super convenient

  • Laura Jul 2025 · via expedia
    4/5

    There's an IHOP right next door and a 24 hour taco shop or two.. super convenient

  • Sonia Jul 2025 · via expedia
    1/5

    The staff seemed very welcoming, but the hotel is very rundown and needs remodeling. It was nice that the rooms had microwaves and refrigerators, but it still needs to be renovated. There were also a lot of people wandering around outside at every hour. I didn’t feel safe.

  • Sonia Jul 2025 · via expedia
    1/5

    The staff seemed very welcoming, but the hotel is very rundown and needs remodeling. It was nice that the rooms had microwaves and refrigerators, but it still needs to be renovated. There were also a lot of people wandering around outside at every hour. I didn’t feel safe.

  • Ezequiel Jul 2025 · via expedia
    1/5

    Dirty

  • Ezequiel Jul 2025 · via expedia
    1/5

    Dirty

  • Sebastian Jul 2025 · via expedia
    2/5

    Don’t let the word “BEST” fool ya! My room didn’t have a table or chairs. I had to use my bed nightstands as “table” and sat on my bed as “chair” to eat my foods! Bathroom was disgusting, toilet keeps making random “flushing” noises every 5 minutes. Shower water pressure was very slow and it took up to 4 minutes before you can get hot water. Tv works but I couldn’t get my remote to turn to other channels except Food Network channel. Only good thing is they got microwave/fridgerator. Also, parking lot was small and facing the 8 East highway. It’s my first and LAST visit to that inn.

  • Sebastian Jul 2025 · via expedia
    2/5

    Don’t let the word “BEST” fool ya! My room didn’t have a table or chairs. I had to use my bed nightstands as “table” and sat on my bed as “chair” to eat my foods! Bathroom was disgusting, toilet keeps making random “flushing” noises every 5 minutes. Shower water pressure was very slow and it took up to 4 minutes before you can get hot water. Tv works but I couldn’t get my remote to turn to other channels except Food Network channel. Only good thing is they got microwave/fridgerator. Also, parking lot was small and facing the 8 East highway. It’s my first and LAST visit to that inn.

  • Jimmy Jul 2025 · via expedia
    5/5

    Great stay with reasonable prices

  • Jimmy Jul 2025 · via expedia
    5/5

    Great stay with reasonable prices

  • Thomas Jul 2025 · via expedia
    5/5

    Worked out perfectly

  • Thomas Jul 2025 · via expedia
    5/5

    Worked out perfectly

  • Laquesha Jun 2025 · via expedia
    3/5

    Bed had crumbs in it when I pulled back sheets .. the whole area needs to be remodeled it's only nice thing was the patio which face nothing but it was just the space

  • Laquesha Jun 2025 · via expedia
    3/5

    Bed had crumbs in it when I pulled back sheets .. the whole area needs to be remodeled it's only nice thing was the patio which face nothing but it was just the space

  • Ashley Jun 2025 · via hotels.com
    4/5

    As expected nothing to complain about.

  • Ashley Jun 2025 · via hotels.com
    4/5

    As expected nothing to complain about.

  • Jerry May 2025 · via expedia
    1/5

    One of the worst places I've ever stayed was scared to use the shower no towels no soap the bathroom door wouldn't shut all the way front door was rotten back door was rotten balcony look like he was going to fall apart the beds were so uncomfortable woke up with a neck ache very small parking lot

  • Jerry May 2025 · via expedia
    1/5

    One of the worst places I've ever stayed was scared to use the shower no towels no soap the bathroom door wouldn't shut all the way front door was rotten back door was rotten balcony look like he was going to fall apart the beds were so uncomfortable woke up with a neck ache very small parking lot

  • Brian May 2025 · via expedia
    5/5

    If you’re looking for an out of the way, quiet stay with everything you’ll need within walking distance, this is the place for you! Super friendly staff that genuinely cares about your comfort!

  • Brian May 2025 · via expedia
    5/5

    If you’re looking for an out of the way, quiet stay with everything you’ll need within walking distance, this is the place for you! Super friendly staff that genuinely cares about your comfort!

  • Frankie May 2025 · via expedia
    1/5

    The hotel was disgusting with bugs on the beds and walls, and there is dirt on the walls and holes in the walls. The staff offered another room, but it was similar. Requested a refund through Expedia due to the misrepresentation of the hotel online.

  • Frankie May 2025 · via expedia
    1/5

    The hotel was disgusting with bugs on the beds and walls, and there is dirt on the walls and holes in the walls. The staff offered another room, but it was similar. Requested a refund through Expedia due to the misrepresentation of the hotel online.

  • Keenen Apr 2025 · via expedia
    1/5

    Very scary and very smelly rooms. My room smelled like so much smoke was in the vents. I didn’t even stay the full night. I left because it was hurting my nose. Not safe at all, people yelling and screaming for the cops. Bad stay. Don’t stay here

  • Keenen Apr 2025 · via expedia
    1/5

    Very scary and very smelly rooms. My room smelled like so much smoke was in the vents. I didn’t even stay the full night. I left because it was hurting my nose. Not safe at all, people yelling and screaming for the cops. Bad stay. Don’t stay here

  • Ronald Apr 2025 · via expedia
    2/5

    I only like the price, which was a discount

  • Ronald Apr 2025 · via expedia
    2/5

    I only like the price, which was a discount

  • Joseph Apr 2025 · via expedia
    2/5

    You hope that when an inexpensive room is booked you can say it was cheap but it was clean. This was neither. Dirty floor dirty bedstands dirty shower curtain not a surface was in good repair so many scratches snd broken pieces throughout the room. Fixtures were chipped. A used condom behind the side table.hair on floor and hot water took forever to get hot, Please put a table lamp in room and hangars. Re-flooring needed as well as paint. Locks on windows.

  • Joseph Apr 2025 · via expedia
    2/5

    You hope that when an inexpensive room is booked you can say it was cheap but it was clean. This was neither. Dirty floor dirty bedstands dirty shower curtain not a surface was in good repair so many scratches snd broken pieces throughout the room. Fixtures were chipped. A used condom behind the side table.hair on floor and hot water took forever to get hot, Please put a table lamp in room and hangars. Re-flooring needed as well as paint. Locks on windows.

  • David Mar 2025 · via hotels.com
    1/5

    After taking a shower and sitting on the bed I see a bed bug crawling on me I immediately left the room I couldnt sleep there or sit back down and I still feel traumatized from it

  • David Mar 2025 · via hotels.com
    1/5

    After taking a shower and sitting on the bed I see a bed bug crawling on me I immediately left the room I couldnt sleep there or sit back down and I still feel traumatized from it

  • Jeannie Mar 2025 · via expedia
    1/5

    The sheets on the bed had not been changed. There was hair and dirt on the sheets

  • Jeannie Mar 2025 · via expedia
    1/5

    The sheets on the bed had not been changed. There was hair and dirt on the sheets

  • Leeann Mar 2025 · via expedia
    1/5

    The bed had dirt. The shower curtains were extremely dirty and there was a roach in the bathroom. It was so disgusting.

  • Leeann Mar 2025 · via expedia
    1/5

    The bed had dirt. The shower curtains were extremely dirty and there was a roach in the bathroom. It was so disgusting.

  • Tim Mar 2025 · via hotels.com
    5/5

    Great place to stay. Originally was going to stay one night but ended up staying 4 more nights!

  • Josh Mar 2025 · via expedia
    5/5

    Great customer service

  • Sergei Feb 2025 · via expedia
    1/5

    Dirty.

  • Verified Feb 2025 · via hotels.com
    1/5

    It was disgusting, we couldnt even stay and sleep. The beds had ash holes on them. Yellow and brown stains on the sheets, the walls had a bunch of random stains and the room had RATS... Talked to the manager and his own words were "im sorry, the cleaning laundry is closed", basically telling me to just sleep like that. We checked in at 9:30pm, went out to club and came back at 2:45am. Only stayed 15 minutes before checking out after trying to have it cleaned. Photos speak for theirself.

  • Jimmy Jan 2025 · via expedia
    5/5

    I was satisfied in many ways, specially how affordable it was, I will be returning customer in the near future. Thanks

  • Elisabe Dec 2024 · via expedia
    5/5

    Really good hotel

  • AMANDA Dec 2024 · via expedia
    1/5

    For someone who didn't live in the estate it was uncomfortable in the area was very bad and under construction wasn't nothing working inside the rooms I got charged $200 a night no clean sheets to the towers closes nasty as he won't work and the locks on toes is horrible and famous taken homeless around that place

  • Webster Nov 2024 · via expedia
    1/5

    This is the most ratchet hotel/motel I have ever been to. It was dirty. It smell really bad. We got two really small towels and both were full of stains. The heater in the shower didn’t work very well. And the toilet needed at least 3 flushes to completely flush. I wish I could give it 1/2 a start because that’s what this place deserves. And for $80 a night. Definitely wouldn’t recommend

  • Obrion Oct 2024 · via expedia
    5/5

    Very polite office service, rooms has a back door and patio to relax or smoke.

  • Charles Oct 2024 · via hotels.com
    1/5

    The room was terrible. Only I towel and it was old and stained. It was supposed to be white! I will never stay at this dump again. The property owner needs to update the motel and take some pride in their business cause it’s so bad. There was also no TV remote and the TV did not work.

  • Izza Oct 2024 · via expedia
    1/5

    Bedsheets has holes on it. Room smells bad . Door lock is broken. Bathroom nasty. Its a terrible place.

  • joseph Sep 2024 · via expedia
    1/5

    The photos of this property are deceiving. The room smelled horrible, they have homeless people living there, the bed spread had burn holes in it. Did not feel safe staying there. Immediately checked out and found another hotel. DO NOT STAY HERE!!

  • Matthew Sep 2024 · via hotels.com
    1/5

    skid row. Mentally unstable, Homeless drug addicts, room was filthy and run down. mattress had huge dark stain that looked like someone died on it. Cockroach leg stuck to towel, big wad of curly long hair in sheets. The place stinks. allergies triggered immediately upon walking in Hotel.com will take your money to reserve, the hotel makes you sign before letting you see the room, and then refuse a refund when you find the conditions unacceptable. SCAM TO STEAL YOUR MONEY!!! I’ve traveled around the world and stayed in some questionable 3rd world places and this is far worse than anything I have ever seen. We abandoned the room, returned the key card to the front desk, and will be initiating a traveler insurance/ credit card chargeback. Absolutely horrifying place and experience. You have been warned.

  • Lance Aug 2024 · via expedia
    5/5

    Good

  • Jessica Aug 2024 · via expedia
    1/5

    What we didn't like about the property was that there was several homeless and drug addicts living there, property was filthy, the pool was not available for use, roaches were crawling all night, poor housekeeping, sheets were never changed, also the room was in need of renovation and dirty

  • DaWayne Jul 2024 · via expedia
    1/5

    This place is the filthy

  • Tracy Jul 2024 · via hotels.com
    3/5

    I appreciate the service we received during my family and i stay.

  • Muhammed Jun 2024 · via expedia
    1/5

    Towels and sheets are dirty Crime area Smell horrible I had to leave

  • Martin Apr 2024 · via hotels.com
    1/5

    This place should be condemned. I’ve stayed in better hotels in third world countries! Towels looked like they use them to clean the floors. Found two roaches in the room. Never again !!!!!!

  • Dawn Apr 2024 · via hotels.com
    1/5

    I did not stay here as I was with family and there were too many homeless people hanging around the bldg. looked very sketchy. My kids didn’t want to get out of car.

  • Chantallè Mar 2024 · via expedia
    5/5

    The staff was very nice and helpful I will be back again. I had an overall great experience.

Frequently asked questions about Best Inn & Suites

Does Best Inn & Suites have free Wi-Fi?
Yes, Best Inn & Suites offers free Wi-Fi for all guests.
Does Best Inn & Suites offer parking?
Yes, Best Inn & Suites offers free parking on-site.
Does Best Inn & Suites have meeting spaces, conference centers, or conference rooms?
Best Inn & Suites does not list dedicated meeting or conference facilities. For business event venues in El Cajon, see business hotels in El Cajon.
Does Best Inn & Suites have a fitness center?
Yes, Best Inn & Suites features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Best Inn & Suites located, and how walkable is the area?
Best Inn & Suites is located at 1274 Oakdale Ave, El Cajon, CA 92021. With a Walk Score of 78, the area is rated Very Walkable. Most errands can be completed on foot, with public transit and rideshare easily accessible.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available