Comfort Inn East Windsor - Springfield

We arrived late to find out that not only was the room I booked two month prior not available at 1 am but the only room available was a double with no air conditioning that “needed to be cleaned still”. In addition.. the property was dirty, there was still food on the floor around the “breakfast area”. There were old documents and papers stacked and scattered everywhere behind the check in counter. The computer wasn’t working properly. The only thing decent about this place was the tired clerk who was apologetic about us now not having a place to stay in the middle of the night after traveling all day.

Bad check in. Dusty room. Short supply of linens. Coffee maker but no cups. Broken hairdryer. Dead flies in windowsill. Front desk often vacant…Not a $200 per night facility.

shower curtain was smelly, no shower gel provided, had to follow up twice to get the ebill as there were no employees at the front desk during check out at 9 AM on a weekday.

Convenient to the airport at a reasonable price

Great as usual

Wasn't expecting a lot for the price point , but it was pretty bad. Door to room was busted looking like a police raid had happened. We were able to secure it and were exhausted from a late, long flight so we collapsed in the bed. Bed was fine but bathroom was not clean, no towels (had to go to desk to get) and no water pressure. Hotel needs serious updates. Will not return.

Like just bad. Room. Meh Breakfast is awful Outside is sketchy

The front dest lady was friendly and welcoming but once I was book in to my room what I saw in that room it made me sick , I ask for a refund right away my room was very filthy the bed sheet was stained looked unwashed the curtains in the room was very dirty but that was enough to deal with immediately ask for a refunded gladly the dest lady was kind and respectful refund me with no issue, that was the best part of my ten minutes observation of my quick stay that was my short experience other people stayed but that hotel was not for me.

Dirty, no towels, and very rundown.

The only thing that I liked was the spacious room and comfortable bed.

Always a pleasure staying here, the staff is the best. The place is so clean, good breakfast, nice and quiet.

NA

breakfast options limited, could be improved gym was a disaster, nothing worked staff was smoking cigarettes out front too often and together

Not terrible, but the shower smelled awful and the pillows were small and all different - very uncomfortable. One felt like bunched up sheets shoved into a case. The place needs some updates. I wouldn’t have wanted to stay there for any longer than one night.

Location ONLY! BEDBUGS ROACHES SPIDERS ? Bloody menstrual pad on the floor Shut this place DOWN

Great

Great Place to Stay

Top notch

not impressed. not clean, bathroom filthy carpets dirty.

Dirty comforter, moldy shower