Suburban Studios Durham-Raleigh
About Suburban Studios Durham-Raleigh
This Suburban Studios, is located in Durham and especially designed for longer stays. The hotel offers free WiFi. Every kitchen at Suburban Studios is equipped with a stovetop, microwave, and refrigerator. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows, and fresh water in every room. The property offers free on-site parking and free local phone calls. Attractions within close proximity to the hotel include Research Triangle Park RTP, North Carolina Central University NCCU, and Wake Research.
Amenities
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received overwhelmingly negative reviews, with guests expressing extreme dissatisfaction. The majority of complaints centered around filth, roaches, and poor maintenance.
- Staff was pleasant and helpful
- Central location
- Filth and uncleanliness were pervasive issues
- Roach infestations were a common complaint
- 5/5
Perfect
- 1/5
Stay clear of this little slice of hell, specially. if you haven't had a tetanus shot recently. I think they offered local drug dealers a free place to live if they ran the day to day operations for them at no charge.
- 5/5
The people in the front office was nice
- 2/5
Wouldn’t recommend staying more than one night place needs a huge remodeling
- 1/5
Smoky room even tho it was a non smoking room. TV didn't work. Roaches. Kids running up & down the corridor till 3 in the morning. No ice machine.
- 1/5
I would never go back to that place. It is terrible.
- 1/5
Nothing was good
- 2.5/5
Convenient No iron and ironing board
- 1/5
The room smell like piss do not rent here and elevator they take money don’t receive back.
- 1/5
Room had a funky smell and had NO SMOKE Detectors! Roaches crawling everywhere kitchen wasn’t clean. The bathroom wasn’t cleaned and the stairway had loose hand railing and the elevator had feces in it. No sign/name of the hotel on the building. My family Didn’t stay the night we got our stuff together and left!! I do not recommend this hotel!!
- 1/5
The general conditions were im bad shape. The whole motel smelled cigarettes. The room had flights and smelling. No recommended
- 1/5
Very poor
- 0.5/5
Nothing People disrespectful,loud music, loud children , wasn’t ready by the time we checked in
- 0.5/5
Nothing People disrespectful,loud music, loud children , wasn’t ready by the time we checked in
- 2/5
The room I had was neat. The bathroom shower head was held on by duct tape and came off while showering. There was no maintenance person on the premise. The only option was to move to another room. The AC unit was exposed and very dusty. You had to wash your own line. there was no replacement linens no replacement towels and you had to have your own toilet trees, including toilet paper. There was no phone and no remote to the TV. The cable was not cable. The channels didn’t match the shows that we’re being seen checked out a day early.
- 3.5/5
Somewhat quiet. Having a restaurant next door, shops were close by. Room was as expected for the price. Needs some work; electrical w the lamps, foot plate in bathroom needs to be put back on the wall, knats in the bathroom. Clean room, refrigerator, bed and kitchen area Just a few things needing attention as I listed above
- 3.5/5
Somewhat quiet. Having a restaurant next door, shops were close by. Room was as expected for the price. Needs some work; electrical w the lamps, foot plate in bathroom needs to be put back on the wall, knats in the bathroom. Clean room, refrigerator, bed and kitchen area Just a few things needing attention as I listed above
- 5/5
The rest I got to enjoy not long enough for me to e Not long enough for me to enjoy only one night
- 5/5
Not long enough for me to enjoy only one night
- 5/5
Exceptional
- 3/5
It was nice enough and comfortable. The stove caught fire from wires being wrapped in painters tape instead of electrical tape. It was very scary and sparks went flying. My partner and I had never experienced something like that before
- 3/5
It was nice enough and comfortable. The stove caught fire from wires being wrapped in painters tape instead of electrical tape. It was very scary and sparks went flying. My partner and I had never experienced something like that before
- 2/5
Yeah will probably not be going back to this one. Just didnt feel like a safe area if you take family. A lot of people that just live there and dont care about what u see or hear. Pay a few more dollars and stay somewhere else
- 2/5
Had a small kitchen and dining area
- 4/5
Discount for repeat stay
- 5/5
Staff helped me alot with my booking
- 5/5
Exceptional
- 1/5
It's the hood so it's SUPER noisy at all hours of the night and all rooms smell like cigarettes. Even the non smoking ones. For the love of humanity choose anywhere else to stay. Literally anywhere.
- 1/5
Terr
- 5/5
Yes
- 1.5/5
Roaches everywhere
- 1/5
I will like a refund of the room. I spoke to management and he said once I speak to you all then you would reach out to him about the full refund. I’m 99% sure the manager is lying but I wanted to let you know. I ordered a queen size bed for one night on 2-14 and received a twin size bed that didn’t even fit on the bed frame. I also have a very bad back that causes me to see a chiropractor, so a twin size bed fo two people isn’t ideal. I will like a full refund because I didn’t receive the queen size bed that was offered to me . I also have pictures if needed. We checked in pretty late and the office closed at 8 pm, so it was nobody I could get in touch with.i would like a full refund please.
- 1/5
I will like a refund of the room. I spoke to management and he said once I speak to you all then you would reach out to him about the full refund. I’m 99% sure the manager is lying but I wanted to let you know. I ordered a queen size bed for one night on 2-14 and received a twin size bed that didn’t even fit on the bed frame. I also have a very bad back that causes me to see a chiropractor, so a twin size bed fo two people isn’t ideal. I will like a full refund because I didn’t receive the queen size bed that was offered to me . I also have pictures if needed. We checked in pretty late and the office closed at 8 pm, so it was nobody I could get in touch with.i would like a full refund please.
- 5/5
Room was spotless staff team was courteous
- 5/5
Room was spotless staff team was courteous
- 5/5
Nice staff clean room
- 5/5
Nice staff clean room
- 0.5/5
Bad
- 4/5
Wash room dirty and roaches
- 4/5
The staff,comfort and location Wash room dirty and roaches
- 1/5
Cockroaches, trash in common areas. See photo of cockroach in hinge of freezer
- 1/5
Cockroaches, trash in common areas. See photo of cockroach in hinge of freezer
- 0.5/5
Bad
- 1/5
The smoke detector was on table with the bare wires hanging from the ceiling. There were brown funky stuff on the walls. The door didn't close right. It wasn't safe to stay so I had to book another hotel completely.
- 1/5
The smoke detector was on table with the bare wires hanging from the ceiling. There were brown funky stuff on the walls. The door didn't close right. It wasn't safe to stay so I had to book another hotel completely.
- 5/5
Exceptional
- 2/5
Staff was nice. It needs an overall remodel, or it’s basically falling apart.
- 5/5
Good hotel
- 5/5
Good hotel
- 5/5
Good hotel
- 5/5
Good hotel
- 5/5
Has a kitchen, staff are very nice and do whatever they can to make sure your stay at the property goes well.. Stores and interstates are close by ,very convenient.
- 5/5
Has a kitchen, staff are very nice and do whatever they can to make sure your stay at the property goes well.. Stores and interstates are close by ,very convenient.
- 0.5/5
Location was great, but never again Everything, nothing was good, except being inside from the element of the cold even though I was cold and there wasn't any heat in the room alllllll night.
- 1/5
Our room was infested with roaches and we got bites all over us so we had to leave and sleep on our car since the main office closes at 7.
- 1/5
Our room was infested with roaches and we got bites all over us so we had to leave and sleep on our car since the main office closes at 7.
- 0.5/5
NOTHING First of all the hotel room, they gave us had stink bugs on the ceiling in the wall in the windows. The room smells like cat. The second room had a few bugs, but the refrigerator had roaches crawling around in the refrigerator. They had to come up and literally wipe down the refrigerator and get the bugs off the wall roaches crawling around big ones little ones. It was the nastiest place I’ve ever stayed the temperature dropped to 50 and the heat did not work. The TV did not work. The door lock was broken. You had to fight to get in the door.
- 2/5
Shops yes. No vending or ice as advertised elevator out of order. Exterior door does not seal. Bugs in rooms. Microwave did not work. Replaced with another. Neighbors fighting and pounding on wall between rooms. Never ending. Card reader on door was dirty and took multiple tries to get inside.
- 2/5
Shops yes. No vending or ice as advertised elevator out of order. Exterior door does not seal. Bugs in rooms. Microwave did not work. Replaced with another. Neighbors fighting and pounding on wall between rooms. Never ending. Card reader on door was dirty and took multiple tries to get inside.
- 1/5
Bugs in bathroom BUGS IN BED & under FITTED SHEET! Had to leave at 2am Dog poops all over lawn by door People standing outside making drug deals
- 1/5
Bugs in bathroom BUGS IN BED & under FITTED SHEET! Had to leave at 2am Dog poops all over lawn by door People standing outside making drug deals
- 1/5
This is the worst place ive ever stayed cochroaches galore. Move to 3 different rooms and still roaches
- 1/5
This is the worst place ive ever stayed cochroaches galore. Move to 3 different rooms and still roaches
- 2/5
Kitchen had no plates, utensils or pans. Toilet was down three days before someone fixed it.
- 2/5
Kitchen had no plates, utensils or pans. Toilet was down three days before someone fixed it.
- 0.5/5
The lady that checked me in was rude.
- 4/5
Prom
- 1/5
The security staff is very rude, the property is a magnet for a lot of homeless people, trash all over the parking lot, the rooms need a lot of improvement starting with the toilets because a lot of the toilets leaks water all over the bathroom floor, the washing machines are “never working”, still haven’t fixed the elevator which is in convenient for a lot of elderly and disabled people. Is just a lot that need to be either changed or fixed at this hotel. As of now I wouldn’t recommend this hotel to anyone.
- 1/5
The security staff is very rude, the property is a magnet for a lot of homeless people, trash all over the parking lot, the rooms need a lot of improvement starting with the toilets because a lot of the toilets leaks water all over the bathroom floor, the washing machines are “never working”, still haven’t fixed the elevator which is in convenient for a lot of elderly and disabled people. Is just a lot that need to be either changed or fixed at this hotel. As of now I wouldn’t recommend this hotel to anyone.
- 5/5
Affordable.
- 5/5
Affordable.
- 1/5
I’ll NEVER stay here again! The place looked torn down. The room was FILTHY, wreaked of smoke, the toilet wouldn’t flush, there were dead roaches in the bathroom and kitchen area. I drove down 8 hours from NJ and had a few hours before a job interview. I wanted to take a 2 hour nap but couldn’t cause I was nauseous from the smell and freaked out about the roaches and didn’t want to keep my eyes off my bags so nothing crawled in. I got ready as best I could for my interview and left with my things. I came back at 11am when they were open and checked out. PLEASE DO NOT COME HERE!! I wish I would have read the reviews first cause it seems most people had the same experience. Just GROSS!!!
- 1/5
I’ll NEVER stay here again! The place looked torn down. The room was FILTHY, wreaked of smoke, the toilet wouldn’t flush, there were dead roaches in the bathroom and kitchen area. I drove down 8 hours from NJ and had a few hours before a job interview. I wanted to take a 2 hour nap but couldn’t cause I was nauseous from the smell and freaked out about the roaches and didn’t want to keep my eyes off my bags so nothing crawled in. I got ready as best I could for my interview and left with my things. I came back at 11am when they were open and checked out. PLEASE DO NOT COME HERE!! I wish I would have read the reviews first cause it seems most people had the same experience. Just GROSS!!!
- 1/5
Jackie is about the only good thing about this hotel
- 1/5
Jackie is about the only good thing about this hotel
- 5/5
Na
- 5/5
Na
- 1/5
It’s bugs all in the room in shower and in the refrigerator
- 1/5
It’s bugs all in the room in shower and in the refrigerator
- 1/5
Mold on the ceiling of shower, no shower curtain , room REEKED of cigarette smoke, very uncomfortable beds and everything was miles away from the photos / description. Staff was nice and friendly, hot water and AC were fine, everything worked but that place is SHOT
- 1/5
Mold on the ceiling of shower, no shower curtain , room REEKED of cigarette smoke, very uncomfortable beds and everything was miles away from the photos / description. Staff was nice and friendly, hot water and AC were fine, everything worked but that place is SHOT
- 0.5/5
Security
- 2/5
Cheap beds All the repairs that need to be made to botu the outside and the interior of the room
- 2/5
No AC in our room, continuously locked out of room and bugs in th room.
- 2/5
No AC in our room, continuously locked out of room and bugs in th room.
- 2/5
Dirty hotel & has bus...needs a lot of work...laundry room is horrendous & none of the machines work at all...very ghetto & noisy at nte...& lits of people smoking near my room...staff was accommodating tho
- 2/5
Dirty hotel & has bus...needs a lot of work...laundry room is horrendous & none of the machines work at all...very ghetto & noisy at nte...& lits of people smoking near my room...staff was accommodating tho
- 2/5
Hotel is dirty...needs maintenance & has bugs...staff is very accommodating tho...but def needs maintenance in everyroom & def the laundry room needs a lot of work
- 2/5
Hotel is dirty...needs maintenance & has bugs...staff is very accommodating tho...but def needs maintenance in everyroom & def the laundry room needs a lot of work
- 2/5
The staff is accommodating....but the hitel itself needs work...it has roaches & needs a lot of maintenance....my air conditioner leaked a puddle under my bed for most of my stay...the maintenance man came to fix it 3x but it continued to leak...my sink was clogged in my bathroom & of course all of the rooms that i stayed in had bugs....they will spray your room for u upon request tho...& the laundry room is the worst laundromat i have been to ever...none of the machines work & it smells horrendous & doesnt was your clothes
- 2/5
The staff is accommodating....but the hitel itself needs work...it has roaches & needs a lot of maintenance....my air conditioner leaked a puddle under my bed for most of my stay...the maintenance man came to fix it 3x but it continued to leak...my sink was clogged in my bathroom & of course all of the rooms that i stayed in had bugs....they will spray your room for u upon request tho...& the laundry room is the worst laundromat i have been to ever...none of the machines work & it smells horrendous & doesnt was your clothes
- 5/5
I love the location and the staff here is really nice.
- 5/5
I love the location and the staff here is really nice.
- 1/5
I had to stay here with my children and I tried to leave so quick I forgot to take pictures. The pictures online are NOT what the rooms look like. Strong smell of urine outside in the stairs and in the room in the bathrooms. ROACHES EVERYWHERE. It’s no way the corporate office knows this building looks like this. Elevator didn’t work. I was so uncomfortable I didn’t even use the shower or toilet. Kitchen is pointless. Cabinets are white with black stains inside. This building needs to be reported and shut down.
- 1/5
I had to stay here with my children and I tried to leave so quick I forgot to take pictures. The pictures online are NOT what the rooms look like. Strong smell of urine outside in the stairs and in the room in the bathrooms. ROACHES EVERYWHERE. It’s no way the corporate office knows this building looks like this. Elevator didn’t work. I was so uncomfortable I didn’t even use the shower or toilet. Kitchen is pointless. Cabinets are white with black stains inside. This building needs to be reported and shut down.
- 4/5
Affordable.
- 4/5
Affordable.
- 0.5/5
Monica was great, that was about it. Everything, the rooms were horrible, the door was held shut with duct tape, there were cigarette burns in the blankets, ceiling falling in the bathroom with black mold. They moved us to another room that had a random closet door propped up against the wall beside the bed, and the other tenants looked like they lived there and were either prostitutes or drug addicts. You were warned!
- 5/5
The staff is really like and I really enjoy the location.
- 5/5
The staff is really like and I really enjoy the location.
- 0.5/5
A\C
- 2/5
Outside area was trashy & smelled strongly of urine.
- 2/5
Outside area was trashy & smelled strongly of urine.
- 1/5
- 1/5
- 1/5
Property was okay
- 1/5
Property was okay
- 1/5
worst Experience i don't recommend this hotel. Waste of money. Dirty and full of bugs and cockroches in room
- 1/5
worst Experience i don't recommend this hotel. Waste of money. Dirty and full of bugs and cockroches in room
- 5/5
The room and the price The refrigerator did not work
- 4/5
It was okay , just the area
- 4/5
It was okay , just the area
- 0.5/5
It is falling apart, the cabinets are damaged, the shower curtain does not hold water within the shower. There were numerous items stuffed into the door lock. I did not feel safe at all, I believe there are some people living there.
- 4/5
I like that both front desk ladies were super sweet and professional to me with every interaction. I appreciated all the info I was given at check in. I loved the onsite officer who helped me get my room key fixed no questions no problems when I called the after hours number. They helped me at the window when I got locked out my room and they were so nice about it. I would say I didn't like that there was always a guy waiting at the check in counter everytime I need to go to the check in area. It was just uncomfortable to have a guy watching over my check in information and seeing my room number.
- 4/5
I like that both front desk ladies were super sweet and professional to me with every interaction. I appreciated all the info I was given at check in. I loved the onsite officer who helped me get my room key fixed no questions no problems when I called the after hours number. They helped me at the window when I got locked out my room and they were so nice about it. I would say I didn't like that there was always a guy waiting at the check in counter everytime I need to go to the check in area. It was just uncomfortable to have a guy watching over my check in information and seeing my room number.
- 1/5
I had to take a towel my first night when I got there and washed my room floors and when I got done it was blacker than the asphalt outside. The staff was nice, but the property is horrible.
- 1/5
I had to take a towel my first night when I got there and washed my room floors and when I got done it was blacker than the asphalt outside. The staff was nice, but the property is horrible.
- 5/5
Easy access, quiet. Tucked away
- 5/5
Easy access, quiet. Tucked away
- 1/5
The room was a mess had roaches
- 1/5
The room was a mess had roaches
- 5/5
Nice place
- 5/5
Nice place
- 4/5
Meh
- 4/5
Meh
- 1/5
I was HORRIFIED by the smell, look, feel, and clientele of this hotel. There was A LITERAL HOLE in the door that was supposed to be a peephole. Roaches, for god's sake were crawling EVERYWHERE! I paid for a week and was told we couldn't even switch rooms. Upon energetic the room it smelled like Marijuana and EVERY DRUG KNOWN TO MANKIND had smoked in there. I got bitten on my arm! This was the most horrible hotel I've ever been in. Had it not been that my children and I had been up for almost 48 hours moving and it was close to midnight, I'd have never stayed that night. We all slept in our clothes and shoes. Drug addicts were all over the place. I'll never go there again.
- 1/5
I was HORRIFIED by the smell, look, feel, and clientele of this hotel. There was A LITERAL HOLE in the door that was supposed to be a peephole. Roaches, for god's sake were crawling EVERYWHERE! I paid for a week and was told we couldn't even switch rooms. Upon energetic the room it smelled like Marijuana and EVERY DRUG KNOWN TO MANKIND had smoked in there. I got bitten on my arm! This was the most horrible hotel I've ever been in. Had it not been that my children and I had been up for almost 48 hours moving and it was close to midnight, I'd have never stayed that night. We all slept in our clothes and shoes. Drug addicts were all over the place. I'll never go there again.
- 0.5/5
Made reservations to come after 8 pm..got there and a sign said office closed call front desk using courtesy phone. Of course courtesy phone got no one , called main customer service number and got transferred to the front desk attendant, who said you should have known to call my cell phone ?... First room could not open door, second room had to figure out the door opening "process" latch down then all the way back up..which was hit or miss. People congregating around room next door in the corners and alleys, talking loud cursing up until 12 am.. A woman looking like a prostitute kept walking back and forth down the sidewalk..Door had cardboard paper in the lock which looked like an attempt to hold it locked. Dead roaches on the floor , got up the next morning and each morning of stay to dog feces piled up on the lawn. Was supposed to stay 7 days , cut short after 4 could not take the safety concerns any longer. Upon checkout manager snuggly said we could move you to the less noisy end , and said since room was prepaid no way to get money back..at that point it didn't matter to make an argument because I just wanted to leave
- 5/5
Nikki is great!
- 5/5
Nikki is great!
- 5/5
Check in was friendly
- 5/5
Check in was friendly
- 0.5/5
There are roaches in the room, they didn't have a room for me after booking so they gave me a dirty room. They were spraying for the roaches during my stay and I got so sick coming in the room after pest control that I had to leave the hotel on Saturday
- 1/5
There was no one to check in at the office. We couldnt get the room.
- 1/5
There was no one to check in at the office. We couldnt get the room.
- 3/5
It served its purpose for a day. But its a no frill room. Run down property needs lots of work, but we werent going to be in the room for much time so it was adiquate. I had asked for a handicap room but they gave me a room on the second floor. They had an elevator so it worked out.
- 3/5
It served its purpose for a day. But its a no frill room. Run down property needs lots of work, but we werent going to be in the room for much time so it was adiquate. I had asked for a handicap room but they gave me a room on the second floor. They had an elevator so it worked out.
- 1/5
This place should be shut down. They have roaches everywhere inside and outside. We I got the key front desk literally said don’t leave anything in your car our security is bad and laughed. I got one room key. Before even getting to the room I was greeted by children racing grocery carts in the parking lot almost hitting cars. Then I had to spend money in cleaning and roach supplies just to even use to bathroom. I ended up sleeping in my car because the roaches kept falling from the ceiling and climbing everywhere very disgusting. If I can I recommend just sleeping in your car before booking here.
- 1/5
This place should be shut down. They have roaches everywhere inside and outside. We I got the key front desk literally said don’t leave anything in your car our security is bad and laughed. I got one room key. Before even getting to the room I was greeted by children racing grocery carts in the parking lot almost hitting cars. Then I had to spend money in cleaning and roach supplies just to even use to bathroom. I ended up sleeping in my car because the roaches kept falling from the ceiling and climbing everywhere very disgusting. If I can I recommend just sleeping in your car before booking here.
- 1/5
As a travel nurse, I’ve seen a large number of hotels and I must say this was the worst. I stayed only an hour locked in my dirty room while I searched for another place to stay. I usually don’t scare easily but I felt my safety and also that of my vehicle were in danger. This hotel seems to be a permanent home for the homeless. I was greeted at the locked front office by an intoxicated woman begging for cigarettes. The online pictures absolutely do not properly depict the accurate condition of this hotel either. Red Roof was contacted and I hope they take this formal complaint seriously.
- 1/5
As a travel nurse, I’ve seen a large number of hotels and I must say this was the worst. I stayed only an hour locked in my dirty room while I searched for another place to stay. I usually don’t scare easily but I felt my safety and also that of my vehicle were in danger. This hotel seems to be a permanent home for the homeless. I was greeted at the locked front office by an intoxicated woman begging for cigarettes. The online pictures absolutely do not properly depict the accurate condition of this hotel either. Red Roof was contacted and I hope they take this formal complaint seriously.
- 0.5/5
the price This place is not clean and i don't know if every room has roaches, but I stayed in room 105 and it was roach infested. Also the room next to me, I think they are selling drugs out of, people are in and out all times of the night. This could be a nice hotel, but there needs to be a major removal of the people who are there and also there needs to be major extermination and renovations done. Also I would like to request a refund....this is place is not fit for anyone to stay, needs major renovations, ASAP.
- 1/5
Please have roaches people live there stove was broke, and the water was yellow. I didn’t stay. I left and went to my daughter‘s house. That place is really really bad.
- 1/5
Please have roaches people live there stove was broke, and the water was yellow. I didn’t stay. I left and went to my daughter‘s house. That place is really really bad.
- 1/5
This was the worse experience I’ve ever had. The hotel area and room smelled like cigarette smoke, there was mold in the bathroom and entirely unpleasant. I could not stay in the room with my 17 month old son.
- 1/5
This was the worse experience I’ve ever had. The hotel area and room smelled like cigarette smoke, there was mold in the bathroom and entirely unpleasant. I could not stay in the room with my 17 month old son.
- 1/5
We spent about 30 minutes waiting for them to find us clean rooms.
- 1/5
We spent about 30 minutes waiting for them to find us clean rooms.
- 5/5
Great
- 5/5
Great
- 5/5
Awesome! Place to stay
- 5/5
Awesome! Place to stay
- 5/5
My stay with here was awesome highly recommended five stars
- 5/5
My stay with here was awesome highly recommended five stars
- 1/5
The property is dirty, Room flooring is sticky, Kids playing soccer outside the room on 2nd floor, families staying there for months and stay outside room and booze late in the night. It unsafe outside the room. Please avoid this place.
- 1/5
The property is dirty, Room flooring is sticky, Kids playing soccer outside the room on 2nd floor, families staying there for months and stay outside room and booze late in the night. It unsafe outside the room. Please avoid this place.
- 1/5
Roaches and AC didn’t work
- 1/5
Roaches and AC didn’t work
- 1/5
I left a day earlier before my regular checkout date because l felt unsafe. I saw men breaking into unoccupied rooms. I couldn't sleep because l was afraid someone was going to break into my room. People were constantly running down the hall outside of my door yelling that the police was on the premises. It was a frightening experience.
- 1/5
I left a day earlier before my regular checkout date because l felt unsafe. I saw men breaking into unoccupied rooms. I couldn't sleep because l was afraid someone was going to break into my room. People were constantly running down the hall outside of my door yelling that the police was on the premises. It was a frightening experience.
- 1/5
Theres roaches in the room and crack heads hanging out by the stairs.
- 1/5
Theres roaches in the room and crack heads hanging out by the stairs.
- 1/5
My stay was nonexistent. I showed up to the hotel with my booking number and email confirming my room purchase, but was told there was no room for me. I showed everything to the lady at the front desk, but was told because my name wasn’t showing up in their system that there was no room for me.
- 1/5
My stay was nonexistent. I showed up to the hotel with my booking number and email confirming my room purchase, but was told there was no room for me. I showed everything to the lady at the front desk, but was told because my name wasn’t showing up in their system that there was no room for me.
- 1/5
Dirty, roaches
- 1/5
Dirty, roaches
- 1/5
Property was nothing like the pictures, run down, dirty, broken windows.
- 1/5
Property was nothing like the pictures, run down, dirty, broken windows.
- 1/5
Don’t stay here.
- 1/5
Don’t stay here.
- 3/5
Staff was very friendly and helpful, especially Micky and the other lady. However it really is a two star hotel in terms of cleanliness. Lots of bugs on the floor and overall low quality room.
- 3/5
Staff was very friendly and helpful, especially Micky and the other lady. However it really is a two star hotel in terms of cleanliness. Lots of bugs on the floor and overall low quality room.
- 5/5
It was a good motel
- 5/5
It was a good motel
- 5/5
great hotel
- 5/5
great hotel
- 1/5
I booked this hotel through Expedia on February 25, 2025, expecting a decent stay based on the photos and description. However, from the moment I arrived, it was clear that the listing was extremely misleading. The Reality: The hotel looks nothing like the photos—it’s outdated, poorly maintained, and in desperate need of renovations. My non-smoking room reeked of cigarette smoke, making it clear that it had been used as a smoking room for a long time. Suspicious-looking individuals were wandering around both inside and outside the hotel, which made me feel unsafe. I later discovered that this hotel participates in a state-run program for drug addicts, providing 24/7 vending machines with synthetic narcotics on-site. This critical detail was never mentioned in the Expedia listing. Had I known, I would never have booked a stay here. After realizing the situation, I immediately contacted Expedia and checked out within 30 minutes of arrival. Final Verdict: This hotel is a total scam, misrepresenting itself with fake photos and manipulated ratings. If you check the reviews by sorting them by date, you'll notice the real experiences of guests. Do not stay here. Do not risk your safety. Expedia should remove this listing immediately.
- 1/5
I booked this hotel through Expedia on February 25, 2025, expecting a decent stay based on the photos and description. However, from the moment I arrived, it was clear that the listing was extremely misleading. The Reality: The hotel looks nothing like the photos—it’s outdated, poorly maintained, and in desperate need of renovations. My non-smoking room reeked of cigarette smoke, making it clear that it had been used as a smoking room for a long time. Suspicious-looking individuals were wandering around both inside and outside the hotel, which made me feel unsafe. I later discovered that this hotel participates in a state-run program for drug addicts, providing 24/7 vending machines with synthetic narcotics on-site. This critical detail was never mentioned in the Expedia listing. Had I known, I would never have booked a stay here. After realizing the situation, I immediately contacted Expedia and checked out within 30 minutes of arrival. Final Verdict: This hotel is a total scam, misrepresenting itself with fake photos and manipulated ratings. If you check the reviews by sorting them by date, you'll notice the real experiences of guests. Do not stay here. Do not risk your safety. Expedia should remove this listing immediately.
- 1/5
I must have killed 40 roaches, the toilet did not flush (water was disconnected), and hookers asked me if I "needed a date" when I was bringing in my suitcase
- 1/5
I must have killed 40 roaches, the toilet did not flush (water was disconnected), and hookers asked me if I "needed a date" when I was bringing in my suitcase
- 1/5
One of the worst stays of my life. Lock on door was barely hanging on. Black mold made me sick, cockroaches everywhere, dented refrigerator with NO shelves, noise from rooms above of children running, adults arguing at full volume. Front desk wasn't open when I wanted to change rooms. A total health and safety hazard. I will NEVER stay there again.
- 1/5
One of the worst stays of my life. Lock on door was barely hanging on. Black mold made me sick, cockroaches everywhere, dented refrigerator with NO shelves, noise from rooms above of children running, adults arguing at full volume. Front desk wasn't open when I wanted to change rooms. A total health and safety hazard. I will NEVER stay there again.
- 1/5
I called to speak with an Expedia rep after being told I could only get a partial refund. The place is filthy, in an unsafe neighborhood, and in horrid condition. It should not be listed. The staff who i met briefly is nice though! I expect a full refund. Thank you.
- 1/5
I called to speak with an Expedia rep after being told I could only get a partial refund. The place is filthy, in an unsafe neighborhood, and in horrid condition. It should not be listed. The staff who i met briefly is nice though! I expect a full refund. Thank you.
- 3/5
Wasn't that good put it worked
- 3/5
Wasn't that good put it worked
- 1/5
had to drive 4 hours back home because the condition was so bad. the room had roaches, sandy floors, and dirty bedsheets. there were crumbs in the neatly folded bed, and hair everywhere. the bathroom sink plug was broken so you had to wait for it to drain for a couple of minutes. the neighbors are noisy at all times. i paid for 8 nights, i stayed for one.
- 1/5
had to drive 4 hours back home because the condition was so bad. the room had roaches, sandy floors, and dirty bedsheets. there were crumbs in the neatly folded bed, and hair everywhere. the bathroom sink plug was broken so you had to wait for it to drain for a couple of minutes. the neighbors are noisy at all times. i paid for 8 nights, i stayed for one.
- 1/5
Arrived at 830p to check in and the office was closed. Sign on the door stated to call from the courtesy phone. Tried the courtesy phone, but that phone rang for 2.5 minutes without a response.
- 1/5
Arrived at 830p to check in and the office was closed. Sign on the door stated to call from the courtesy phone. Tried the courtesy phone, but that phone rang for 2.5 minutes without a response.
- 5/5
Nice app very affordable
- 5/5
Nice app very affordable
- 1/5
Heat didn't work. Room had roaches.
- 1/5
Heat didn't work. Room had roaches.
- 1/5
This property was the most disgusting I've seen in my life. Door to room didn't work properly, non- smoking room smells like smoke, toilet was clogged and didn't flush, obvious drug addicts hanging out in parking lot.
- 1/5
This property was the most disgusting I've seen in my life. Door to room didn't work properly, non- smoking room smells like smoke, toilet was clogged and didn't flush, obvious drug addicts hanging out in parking lot.
- 2/5
You get what you pay for? It was more convenient to the shopping center.
- 2/5
You get what you pay for? It was more convenient to the shopping center.
- 2/5
Staff not available on Sunday when I was there
- 2/5
Staff not available on Sunday when I was there
- 1/5
Place is ok better than sleeping on the street but thay have roaches I bought borachacid and got ride of them but beds are very old and stained and thay dont offer no room services to clean rooms .
- 1/5
Place is ok better than sleeping on the street but thay have roaches I bought borachacid and got ride of them but beds are very old and stained and thay dont offer no room services to clean rooms .
- 1/5
The property was so dirty with a lot of roaches. The staff don't offer another room for stay and don't gave me a refund or credit for the stay
- 1/5
The property was so dirty with a lot of roaches. The staff don't offer another room for stay and don't gave me a refund or credit for the stay
- 3/5
You get what you pay for, but the low price is worth it to me
- 3/5
You get what you pay for, but the low price is worth it to me
- 1/5
Sketchy, garbage overflowing, feces stained towels, loitering outside rooms, reeking of weed and cigarettes
- 1/5
Sketchy, garbage overflowing, feces stained towels, loitering outside rooms, reeking of weed and cigarettes
- 1/5
Called last night to change But they didn’t help Room had roaches running around
- 1/5
Called last night to change But they didn’t help Room had roaches running around
- 4/5
Staff did really try to address the issue I had during my stay. They really try to look out for you.
- 4/5
Staff did really try to address the issue I had during my stay. They really try to look out for you.
- 1/5
This place is a dump. Very noisy and dirty. Roaches started coming out. There is no on duty staff. Phone numbers don’t work. This place is a full time shelter. When we cancelled our reservation, Orbitz couldn’t even get me my refund. Disgusting!!!
- 1/5
This place is a dump. Very noisy and dirty. Roaches started coming out. There is no on duty staff. Phone numbers don’t work. This place is a full time shelter. When we cancelled our reservation, Orbitz couldn’t even get me my refund. Disgusting!!!
- 3/5
It was ok for its price but the tv didn’t work, the shower didn’t. Get very hot and it was noisy
- 3/5
It was ok for its price but the tv didn’t work, the shower didn’t. Get very hot and it was noisy
- 1/5
Nothing
- 1/5
Nothing
- 1/5
Front desk clerk wonderful and she cares about property and tries to assist with people down on their living but property need to be reorganized FAST
- 1/5
Front desk clerk wonderful and she cares about property and tries to assist with people down on their living but property need to be reorganized FAST
- 1/5
Me and my bf booked a room at this hotel but did not end up staying due to how dirty the place looked on the outside. There is people living there and as soon as you drive up they stare at you, had a bad vibe driving up since everyone stared. Got to looking for our room but as we were walking by the place outside looked filthy. Trash on stairs, stains like throw up or pee very dirty, got a bad feeling and we didn’t end up staying and left.
- 1/5
Me and my bf booked a room at this hotel but did not end up staying due to how dirty the place looked on the outside. There is people living there and as soon as you drive up they stare at you, had a bad vibe driving up since everyone stared. Got to looking for our room but as we were walking by the place outside looked filthy. Trash on stairs, stains like throw up or pee very dirty, got a bad feeling and we didn’t end up staying and left.
- 5/5
Everything in the room worked except the TV remote and the USB outlet. Good water pressure. Friendly staff that really tries to look out for you.
- 5/5
Everything in the room worked except the TV remote and the USB outlet. Good water pressure. Friendly staff that really tries to look out for you.
- 1/5
Horrible, roaches, unprofessional staff,unclean,needs repairs
- 1/5
Horrible, roaches, unprofessional staff,unclean,needs repairs
- 5/5
Good budget friendly place to stay.
- 5/5
Good budget friendly place to stay.
- 1/5
There were smashed roaches on the inside of the refrigerator, spiders everywhere, guess trying to catch the roaches. I bombed and purchased raid . Very nasty place.
- 1/5
There were smashed roaches on the inside of the refrigerator, spiders everywhere, guess trying to catch the roaches. I bombed and purchased raid . Very nasty place.
- 2/5
I guess you get what you pay for. The room smelled like cigarettes and weed, there were cockroaches, and no toilet paper. The bed was comfortable, but everything else in the room was old and worn out.
- 2/5
I guess you get what you pay for. The room smelled like cigarettes and weed, there were cockroaches, and no toilet paper. The bed was comfortable, but everything else in the room was old and worn out.
- 1/5
DO NOT BOOK HERE. Hometown Studios by Red Roof Raleigh was AWFUL. I will attach photos. My first room I was moved from that room due to a water leak from the room above me ( Staff was nice and made accommodations). I was moved to another room that was NASTYYYY. This room was so dirty and bug infested I had bugs crawling on me that I had to hit off of my body. There were roaches throughout the room. The toilet was clogged up (no one assisted and denied all issues). The bathroom had black mold on the shower curtain. The air conditioner had black mold, and full of dust. Both rooms had such a loud pungent ODOR. I have never seen any property in this conditions. I was advised by staff that I would be moved for a third time, but they did not go through with the changes.There were also people smoking. It was a GHETTO hot mess.
- 4/5
It was ok.
- 1/5
Property is dirty toilet not bolted to the floor no backup generator for when the power goes out i would not stay there again but this is only my exeriance needs a lot of maintenance garbage all over the grounds including the laundry room, i say this is about a 20 dollar run down hotel but again my opinion.
- 1/5
see 20 cockroach in the room among severeal hours.
- 1/5
Respectfully, the property is in need of an overhaul. The floors were filthy as were the bathrooms. Dried blood was in my bathroom shower. And sticky stuff was on the floor. Since I already spent my money to stay, I had to just bite the bullet. But no, I don't advise anyone else to stay until the management cleans it up. Just gross.
- 1/5
Human feces smeared on elevator walls. This property would likely be condemned if the Dept of Health inspected.
- 1/5
That isn’t even the worst part. The door to the room had evidence that it had been broken into before. Broken locks, the frame was bent, you could even see into the room through the door frame. I have pictures and video of all of it. I would sleep in my car before I ever considered staying here.
- 1/5
The toilet only partially worked. A very thin blanket and the temperature wouldn’t adjust. The cold air blew on the bed all night. No box springs, had to sleep in the middle of the bed or I would have fallen on the floor. There were cockroaches in the room. Probably my third worst room I have stayed in.
- 1/5
This property was absolutely filthy. I walked in the door and immediately knew I’d be leaving and finding another place to stay. There was blood on a lampshade, trash and dirt all over the floors and under the bed. The room reeked of smoke despite being a nonsmoking room. There was even a cigarette burn on one of the bed’s comforters. I got a partial refund. DO NOT STAY HERE. It had an overall unsafe feeling too.
- 1/5
The facility is littered with debris, transient people gathered around the exterior balcony drinking, smoking, and partying. The room floor is so dirty and I wouldn’t walk on it without flip flops, I’ve already killed three roaches, my sheets have cigarette holes in them,!the pillow cases are darkly stained. I am sleeping in my clothes, showering before I leave and never ever returning. Will fumigate my luggage before bringing it into my home.
- 1/5
If the hotel was $20 a night I would still give it 1 star. But at $85 it should at least be tolerable which this place is not. Avoid this place like the plague because it vwry well be breeding diseases.
- 4/5
It what's good
- 2/5
1st room assigned door would not open. 2nd room had no working heat. Shower was at best Luke warm regardless of where the handle was set. Refrigerator had no shelves and smelled. Freezer stank. Bed was fine, tv worked, no maid service. Lady at the front desk was very helpful.
- 1/5
They’re Infested With German Roaches ……… As soon as you enter the room you can see them everywhere even in the bed. We couldn’t even stay in the room we booked somewhere else that same night
- 2/5
1st room assigned door would not open. 2nd room had no working heat. Shower was at best Luke warm regardless of where the handle was set. Refrigerator had no shelves and smelled. Freezer stank. Bed was fine, tv worked, no maid service. Lady at the front desk was very helpful.
- 1/5
Loud, people fighting, very dirty.
- 4/5
Ok to stay for a night.. I got value for money.
- 1/5
No one at desk any time. No shampoo in shower. Unsafe door with no secondary lock
- 1/5
Decided not to stay, worst hotel room I have ever seen
- 1/5
The entire place smelled like marijuana,