Hilton Durham near Duke University

I booked one night. Decided I LOVED the property, gym, pool, so much that I wanted to stay for a 2nd night. Serena, the front desk girl, was absolutely the most wonderful pleasant person I have ever dealt with. She moved rooms and bookings around so that I could stay in the same room without having to move, helped with expedia for the 2nd night, and was continually pleasant and friendly. Her manager should DEFINITELY give her a RAISE!!! She is the hotels BEST ambassador! Thank you Serena!

Very nice stay! Enjoyed my room and amenities

The best !

The floors are dirty everywhere The hotel is beaten up The room carpet is dirty and felt wet Stay away

Enjoyed our stay. Very clean and comfortable.

No iron or ironing board in the room. No freezer in minifridge. Otherwise great.

Breakfast was li late but everything was good

Superb

It was an extremely busy graduation weekend so the staff was doing its best. It was convenient location to Duke university.

Easy access to highway, clean, staff helpful.

Superb

Perhaps the biggest drawback was that there were several car break-ins in the parking lot during our stay. Windows of at least two cars were smashed through, which draws the safety and security of the property into question.

Some slight wear and tear on the bathroom door which is right up against the shower. It felt humid as well.

Everything No microwaves in rooms

The only complaint is the shower drain was very, very slow.

The bed was comfortable, room was nice. Staff was not helpful. I called earlier to verify a pack n play would be available for my room and when we checked in I was told if there wasn’t one in my room then they didn’t have one for me. There wasn’t one in my room so I called the help desk and they said they can’t do anything about it, pack n plays are in housekeeping and she did not know how to get in there. I then asked for the manager and she told me I could talk him Monday morning at 8am, it was currently Friday evening. Told me I had the best room with two beds and to put my BABY to sleep in the queen bed. It was horrible, I didn’t sleep at all worried about my baby suffocating on the soft bedding, he slept on my chest most of the night. Would not recommend, the staff was very rude and not helpful.

Very friendly staff. Spacious and comfortable roo. Excellent breakfast. Shuttle service to Duke Eye Center was a great help. Bathroom is tiny for such a spacious room.

This is a really nice facility with comfy, clean rooms. We were very pleased. The pricing was good!

Very good

Nice location to Duke and it was clean and comfortable

Superb

Mold in the room, noisy fridge, run down for the price we paid

Exceptional

Superb

Everything was wonderful

Superb

Great property. Quiet and clean. Convenient location.

Very good

Everything great staff excellent

Staff is fantastic room is quiet and clean

Exceptional

The rooms were nice Very basic pool and no hot tub

The rooms were nice Very basic pool and no hot tub

Exceptional

Exceptional

One of the keys was having issues, there was always a line at the reception to have it fixed, there was an apparent leak in the ceiling that still needed some cosmetic retouching

Spacious and comfortable hotel - excellent breakfast! Super helpful and very nice staff!!

They were very accommodating and the staff was very helpful. The streaming apps on the TV were very limited.

Hotel lobby is nice and modern.

The hotel was very clean and the staff at check in and at the coffee bar were very friendly. Unfortunately the AC was not working properly in my room and neither was my TV. There was also a humidifier of sorts plugged in in the bathroom which wasn’t great. I did not make any complaint to management/front desk staff, as I was only there one night and didn’t want to cause problems for them! Despite that, would definitely stay again!

They charge you for parking, which is crazy nickel and diming. Odd rooms, but clean. The duvet had all the fluff clumped up and yellow, so it sat like a lumpy sheet. Water pressure was the usual Hilton low. There is almost NO storage in the room to put your things away. I had to put my clothes in a desk drawer, because that's it. Weird furniture choices included an incredibly heavy, uncomfortable desk chair with no wheels, as well as a weirdly placed dressing bench which they stuck under the TV instead of the foot of the bed.

Everything you expect from Hilton and at a good price.

We just needed to rest for the night from a long drive. From the time the very pleasant woman behind the reception desk greeted us to us leaving early next morning, everything we needed was provided. A friendly face to greet us, dinner in the hotel restaurant at 9pm, beautiful room, hot shower and a friendly goodbye in the morning.

Did not appreciate having to pay for daily parking. This is a suburban area with ample parking. Should increase the room price to include parking. Now it feels like being cheated and nickel and dimed.

Had a problem with the shower that was resolved. But there was a prom going on at the hotel and dealing with teenagers at prom while trying to sleep is near impossible, wish there was some type of heads up when the hotel has an event booked so you know to choose that one or not.

Yes

Hilton Durham near Duke is the nicest reasonably priced hotel in the area. I spend 4 or 5 nights a year in the area and always choose this hotel if a good rate is offered.

the front desk was helpful.

Clean room, nice staff.

Desk staff always goes over and above and super friendly no matter what time you need them.

I’ve stayed many times here and the level of service is always excellent. The room’s comfortable and clean the restaurant is top notch.

I had to contact the front desk twice for the heat not working. They had to send a maintenance person to the room twice. It still continued to not work through the night, the room was very cold. I woke up with a runny nose and coughing.

Great property!

charged for oarking.. charhed for breakfast.. no room cleanings

Totally enjoyed our stay. Would definitely stay again and recommend it to everyone!

Room was spacious and nicely decorated. The beds were incredibly comfortable. Plan on asking what brand. Very clean. Would definitely stay again.

Friendly staff, clean room, easy access to highway.

There was no hot water in our rooms and by time it was fixed was too late for us. The safe did not work and lock, which was problematic. The cost of the room was jacked up and to not offer breakfast at that price was a huge disappointment. I will question whether I stay at a Hilton in the future.

The room was immaculate, lovely and quiet.

No complimentary breakfast and a fee for parking which will result in a decision not to stay at this property next time in the area. We have experienced a parking fee elsewhere but only in city areas where parking was a premium. Understandable. This property had very ample parking for plenty of cars. We just thought it was a sort of money grab for travelers. There was breakfast food available but for $19 a person. My wife and I would never come close to eating $38 worth of food in the morning.

Nice property and will definitely stay again. The only downside is the breakfast is a little pricey.

Nice

Great

Every thin was good except the outside air conditioning unit noise at night.

Always clean and just an overall lovely hotel. My preferred place to stay when in the area.

Great staff

Staff was great

Good location, not what was close by, but not far from places in Durham. Weird to charge for parking.

Room clean 💯

They charge 8 dollars per day for parking. It’s not a huge cost but feels like nickle and dining for a suburban parking lot. When we checked in, we were told that we have 30 dollar food and beverage credit per day. Upon check out, the credit wasn’t applied. When I called, the staff told me that the credit didn’t apply due to how I booked. This misleading information was frustrating since we ate at the hotel with the credit in mind.

Room (4/5): the room is spacious and the bed is comfortable. It has outlets for various types of cables and adapters. Bathroom (1/5): the bathroom counter is so low that it is more suitable for a daycare. The bathtub is also so small that it is about 2/3 of a standard tub. My friend’s room, however, has a standard bathroom. It might be just a matter of luck. Service (1/5): the front desk staff had a rude attitude. And if you did not book a room through Hilton directly and you may be treated poorly and be stuck with a different room type. I booked a King bed room but was given a double beds room without first telling me during my check in. I walked to my room at the end of the hallway and then had to back down to the front desk and ask for a King bed room. Instead of checking his computer to see if a King bed room is available, the front desk staff immediately claimed none is available and blamed others and me for faults (e.g., someone else assigned the room; you booked through a third party so we cannot guarantee the room type; you did not tell me earlier about your room type; etc.). After I walked all the way back to my room, he called and said a King bed room “just became available” but I declined because I did not feel like walking all the way back again and dealt with his rude attitude. It was an unpleasant experience.

We always enjoy our stay at Hilton. This place is great to stay at.

They don’t have Tesla Supercharger.

Clean room and a nice large shower

Great location to visit Duke University only 8 minutes.

We did an overnight stay and had a great experience. We were able to do early check in. The location was nice, food and stores were close. The staff was amazing!

Nice and quiet.

Restaurants were closed on the weekend

The breakfast and restaurant was nice! The food was great.

Did not use business facility.

Rooms are clean breakfast was good staff are friendly

The staff at the reception were very welcoming and the room was in excellent condition

This is a very friendly hotel. Pool and restaurant weren’t open when we were there though. But still worth it for the comfy beds and kind staff

Beds were comfortable, coffee and food excellent

Clean room great food at restaurant

I had a great overnight stay. The room was clean, the staff were friendly, and it was quiet, which helped me get a really good night’s sleep. I would definitely stay here again.

This hotel has seen better days. You can tell it's a solid 4 star hotel based on the upscale interior and amenities. Quite likely guests prefer newly built hotels closer to Raleigh / Chapel Hill. Hotel management offering rooms at a competitive price, but making up for that by charging $8 for parking. There's also a shady hotel across the parking lot. Overall, a pleasant trip.

Great

The drain was clogged so I had soap scum up to my ankles Totally GROSS

Breakfast price was advertised as$21.00 to much

VERY CLEAN. COMFORTABLE AS USUAL WITH THE HILTON BRAND.

Small issue with the room HVAC system, staff wasn’t very accommodating but ultimately resolved the issue after a couple calls to guest services.

The room was spacious and clean.

Staff was friendly an rooms were clean

Breakfast was $20 not even close to worth the price. 8$ a day parking in their own lot was ridiculous

Great room, location, and amenities

It was ok. Way overpriced for what they gave you. Just a room and a bed. Nothing more.

The hotel was very comfortable and convenient.

Clean room; great breakfast

The faci

While the property, room, and the amenities were all lovely, the staff was dismissive and curt upon my wife’s arrival in the early morning. Through no fault of her own, she was unable to arrive earlier and she was made to sit and wait for 15 minutes to check-in with no clear reason why and while no other guests were present.

I like how restaurants was walking distance

AC not working for 2 day stay. Room smelled fishey. Dangerous entrapment issue with bathroom door. Reported to staff with zero response. Asked to see manager at checkout but none on site. Requested a call. Not holding my breath. Stay away from this place.

We experienced a very friendly and courteous staff who were so ready to work with us. The staff were respectful and even though we met different people on Saturday and Sunday they all treated us as valued customers through their little gestures towards us and we sincerely appreciate them. Thank you

Mold under soap trays in shower. Shower head loose behind wall and leaking inside wall. Hair stopper in tub drain loose and broken. AC would only blow air but would not cool. No vent in bathroom so humidity in room was high after use of shower. Mold under bathroom sink. Front desk called my sixteen year old son a grown ass man and threaten to adjust price as we had three adults not two adults and a child. Expedia calls for anyone under 18 to be listed as a child. Paid for breakfast vouchers but wouldn’t accommodate my son, leaving us with one person missing breakfast every morning. TV would work intermittently. Overall not super impressed with the quality of our stay. Had a rough couple of nights trying to sleep uncovered due to the heat in our room. Could be a nice place with a little work.

Nice area, great hotel restaurant

Very friendly and helpful staff. Immaculate took care of all questions for me.

My stay was great. Thx to all

I changed three rooms after I arrived. They were all noisy for one reason or another. I am a light sleeper and need a quiet place to sleep. Also, the heater took a lot of time to heat up the room. The restaurant closes after breakfast and opens at 5 for room service.

Friendly staff and very clean location. Can’t wait to comeback and try the bar and the restaurant. The food and drinks looks great!

Stop working the last night. stop

Room was clean but had a smell

Yes

Everything was very good and convenient location.

Clean room

Good, clean cery good receptionist.

Great room. Awesome staff!

Very clean, quiet, great breakfast, friendly staff, convenient

Clean, great staff

Wasn’t bad but could have been cleaner

We were out in 1 room and, as soon as we walked in the room, it had a very weird smell. I went to the bathroom, and the light was flickering. We left shortly after to eat, and that’s when someone, from the front desk, text to see how things went at check in. I told them of the issues, and they said they’d send maintenance to address the issues and I could change rooms if I wanted. We got back and decided we didn’t feel like going through the hassle of changing rooms and stayed. As the night went on, I realized it was not cooling off. We checked to see the temperature was at 71, and we had it turned to 65! We ended up changing rooms. They gave my husband a voucher for breakfast, but we knew we weren’t going to have time for it as my daughter had a very early morning appointment, which is why we stayed in the first place. The second room was MUCH better. It’s just very annoying to have to change rooms when you’re already settled in one.

Staff was very friendly, but the room was not great. Phone was not working, bathroom sink drained slowly, etc. Unlikely to stay there again.

Great place to stay. Close to Cameron indoor stadium and restaurants in downtown Durham

Very nice, clean hotel. Comfortable clean room. Staff were all very friendly.

Courteous and very accommodating staff. Nice bar and restaurant. Good location.

Yes!

Loved.

Yes

I have actually never written a bad review, but this time I was very disappointed. First, my toilet wouldn't flush from the very first day. I stayed 4 nights and each morning when I left for work, i would tell the desk. It would be fixed by the time I got back to the room at 6pm, but then it wouldn't flush again. This happened every day. Then, I took my privacy sign off the door, and my room would never get cleaned. It got cleaned once during my stay. On my last night, I was exhausted and ordred room service and after an hour i called down, my order had been lost. They said it would be right up. 30 minutes later it was brought up. My soup was cold and clumpy and my salad was served on a plate with paper on the bottom of it, so each time i would cut the lettuce, i would get a slice of paper. Weird. The hotel was clean, the desk people nice, but then things fall apart.

The room was clean. Staff was pleasant.

Wonderful

Staff great, room nice.

Check-in was easy, with a very courteous staff, and the room was clean and as advertised

Check in and check out was smooth. The room was nice and spacious and clean. Could use a remodel. The decorative wall was peeling away. But overall, nice facility.

Breakfast was nice,convenient and very accessible for a gluten-free child. The one big complaint I have is we had loud noise all night in halls that woke us. I understand a few times, but this an excessive amount.

Excellent front desk clerk and very clean

I was traveling from Louisiana heading to Northern Virginia. With many miles under my belt and many more to follow, I was quite exhausted and ready to rest. On the sure of the moment, I made a reservation at the Hilton. From the front desk on, my stay was stellar!! Cleanliness, efficiency. I will recommend and I will return!

Shower was dirty, bed sheets had big stains.

Very clean!

Room was nice and clean, especially the bathroom. Staff was always friendly. Location makes it easy to get around Durham or even to jump down to Chapel Hill.

Easy check in, clean room

Room was very clean and smelled

Everything was fine

GREAT STAY!

Always exceptional service.

Hotel is dated.

Everything is great staff was awesome

Friendly and helpful staff. Room is nice and clean.

The staff was really friendly!

Why on earth in that huge building do you force all guests to enter and exit only through the front door?? A total waste of guest resources that wastes most of your parking lot as well. If there are other keyed guest entrances why not make it known?

Rooms were in great condition

Everything was worth 5stars

The staff is very friendly and helpful. The room was a great delight. Very clean with all the comforts of home. Their restaurant/bar was exceptional

The room was not in line with the price I paid

Best hotel restaurant we have ever had! Delish!

Very nice hotel with clean updated rooms.

Spotless room and AMAZING staff!!

I was recovering from a medical procedure so appreciated the relaxed atmosphere

My stay was great. Food options was great. The bar was great. Just a very nice and clean hotel.

Room was good, the food was great!

We stay in this hotel whenever we are in Durham. The staff is welcoming the room is always comfortable.

Great

Good hotel and close to everything

Power outlets throughout the room/BR are not advantageous for essential utilization. The beds were comfortable and the staff was very helpful and kind. The bar service was a little lacking but they should have more help when they know large groups of people will be utilizing the hotel

Room was clean but hotel is dated. Breakfast not included and hotel was overbooked.

Was indequate for the price. Bar staff not attentive nor able to multi task. My room had non working outlets . Accessible rooms are aalso poorly pla ned

The renovated room they put us in was awesome!

Staff was great and the bedroom area was very nice. Only issue was the placement of the toilet/having too big of a sink to allow proper space for the toilet. I had to sit diagonal on the toilet with my left side still smashed against the sink countertop. This was a very uncomfortable position. Also with the toilet right next to the vanity, that means there’s going to be unavoidable toilet splash back onto the towels and hairdryer stored under the sink. Not sure how any guest would or should be comfortable with this arrangement. Staff told me to request a room with a bathtub instead of a walk in shower next time to avoid this space issue.

Clean room, excellent amenities.

Super nice staff. Excellent food. No complaints.

Room was really clean. Staff was friendly and helpful. Only thing i noticed was the ceiling in the bedroom needed some work.

Nice

Stayed for a night while visiting our son at college. Convenient, clean comfortable..

Everything was as expected

If you go off property you will encounter homeless people. The parking lot of the extended stay next door is where they seem to stay.

Friendliness of staff at check in. Lynette was very helpful with information about Duke University Hospital where I had an appointment the next day. She let us know all the options available to me and made sure that I was taken care of. She sent a text to our room to make sure we had everything we needed after we got there. I know that’s a service they provide. But it was a great experience.

Rooms are clean and very comfortable albeit a little tattered in areas. Front desk is helpful and courteous. The bar/ restaurant staff is friendly but incredibly slow and - in every instance- had difficulty taking the simplest of orders and )getting them out without multiple follow up requests. Again- lovely people, but either not properly trained or they just don’t care do follow through.

Did not eat breakfast

They gave us the 2 queens room instead of the 1 king bed room we ordered. The room was very moist, everything felt wet.

Pleasant stay, friendly and welcoming. Comfy bed and clean.

Great

The front desk clerk especially was very professional and made a small hiccup at check in a quick fix. She was indeed immaculate.

Love staying here for doctors appointments

Good hotel

I just enjoy staying here. Front desk is great n Ive always loved the rooms!

Room looks re

Great stay

Worth the stay. The only recommendation would be yo havevabbetter southern breakfast.

Clean rooms, staff was very friendly. Didn't like the beds are the bathroom it was hard for my 83 year old mother to get in the tub and there was no microwave in the room and nothing to put your coffee pouch in to make the coffee went to the front desk at 5:30 in the morning to ask for one. Didn't get it until 7:30 are 8:00 after house keeping came in to work. Only two wash cloths in the room.

Clean room, friendly staff.

Lanette and Danelle were amazing! I had a package delivered from home and they called me the moment it arrived! Very friendly and helpful! Will stay here next time too!

Nice and convenient

Overrall ok. Food from the restaurant was just ok. The “smoked daily” seemed to be far fetched and the sides all seemed to come from a can.

Only a one night stay but exceeded our expectations! Ate at the hotel food was very good! Check in and check out were easy! Would definitely recommend!!

It was good

Buying 1 cup of coffee got charged 2, they refunded me after I pointed it out. Parking is not free, it's only $5 but still strange as this is not in a populous area like city downtown.

Standard hotel, with attentive staff and nice pool area. Not a lot of areas to walk to from location but easy drive to other sites such as Duke and downtown Durham.

The staff was Amazing! They were friendly, courteous, and professional.

The hotel rooms should be cleaned more often.

Parking: fyi they charge $5. This location is not near any entertainment or downtown, so there’s that. Remodeling is going on. Our room was very nice, clean & attractive. Lobby & restaurant are attractive. Staff are very nice.

One of worst Hilton experiences in 20 years

Closed to many restaurant

The hotel and staff were extremely lovely with the exception of the room smell. Not sure if it was thre actual room or vents. . Once we turned off the fan/ac the room smell slightly improved. We were only there for one night so it was tolerable for one night. The hotel is currently undergoing a renovation, so hopefully this one oversight will improve. Otherwise easy access to freeways, lots of parking and row of restaurants close by.

Wonderful welcome from Immaculate. She was so friendly and efficient. Room was great. In the bathroom, one of the hooks was hanging off the wall, so that needs to be fixed. Otherwise, great stay!

Great customer service. Nice pool.

AC didn’t work, had to switch rooms. Half the hotel is under construction.

The food was delicious. The hotel was swamped due the a Jazz concert. However, Ravon was on point and did a great job taking care of us. The food was cooked perfectly.

Everything was wonderful, I would definitely stay again.

I had a problem the first night that I stayed at this hotel. The smoke detector kept going off until 2:30 am. When I call to report this problem the front desk person said that maintenance would be coming up. They never showed. So today when I checked out I asked if there was going to be an adjustment (credit) to my bill. The front desk person that since I booked with Expedia nothing could be done. Be aware of this situation.

Our first room was overwhelmingly musty and damp. The carpet and bedding were damp. The smell was powerful and unpleasant. The curtains were falling off the ceiling. We did ask for another room and were quickly accommodated. Our new room was a little better but not great. Again, very musty, damp and generally unpleasant. This was very surprising for a Hilton and made for an uncomfortable night.

Room smelled heavily of mold. The housekeeper replaced our towels and replaced 2 of the towels with dirty linen. Our couch was sticky and so was the carpet. Also the toilet paper holder was broken so the toilet paper had to sit on the back of the toilet. For a suit I was highly disappointed in the room. The front desk lady was super nice but couldn’t accommodate a room change due to them being at capacity.

We had a much better experience last year.

Great staff. Central Location. Very nice

Great stay great service

I think the location is noisy because it is right on 2 highways. Unfortunately, I was witness to a shady deal in the back parking lot by the pool. I would not park back there and would keep an eye out over all

Everything was good about the property except for the water leaking from the ceiling. The staff was nice to move us immediately to another nearby room.

Very nice staff who were very accomodating. Excellent breakfast ! Loved the bar and restaurant ! Rooms were appointed nicely.

Great location, staff was wonderful

The air conditioning was smelling the room was humid this time i didn’t like my staying.

The ADA room was accommodating for a wheelchair however the door to the bathroom was a terrible jerry-rig replacement and several areas of the door frame, borders of the looked very worn and needed to be replaced. The staff was good and very helpful.

The hotel was clean and cool. Beautiful decor.

Great hotel! Welcoming staff! And easy access to Duke Univ.

AC was broken. Canceled our rooms the day of.

Hallways were ridiculously hot; first room smelled so badly like mold that we had to request another room. Room wasn't very clean. Sheets didn’t smell/feel clean. Fire alarm went off multiple times throughout the night. NOT A GOOD EXPERIENCE at all.

Not free wifi and parking

Need cooler air in the hallway. It seems that there was no air conditioning running in hallways.

Fast and friendly check-in. There is an open floor plan restaurant and bar right in the lobby, which was lively. We had dinner at the restaurant. Staff was friendly and efficient. They offer cocktails and also made me a non-alcoholic version of one of their cocktails, which was delicious. Enjoyed the smoked half chicken dinner. Our room was quiet and comfortable. There were a couple of maintenance issues that could have been reported by housekeeping or previous guests but might not have been. The mirror in the room was off it's anchors and sitting upright on the desk. Also there was a hole in the bathroom wall that might have held a hook at one time. We reported these two things and the front desk staff was receptive and said she would report them to maintenance. Overall, a very comfortable and restful stay.

Really nice place

Location

Husband is in the hospital. Room was comfortable for sleeping. Spent most of my time at the hospital. Room had very good amenities.

Kind of old, carpet dirty. They put us in hadicap accessible room, kind of dirty. Would not recommend

We’ve stayed here well over 5 times! It’s fantastic! Safe convenient to shops and Duke hospital. Pool was amazing!

It was a devastating stay, we were there for dance competitions, we had guest coming in and out. It was pet friendly and we were advised that our pets were being a disturbance I was plced on the wrong floor, they called me and said some pretty unprofessional things the manager was very condescending, not professional at all. Cleanliness was unacceptable, the power went out , that was the final straw. We left.

The food and service was excellent.

I was told parking was free and they added a charge on my credit card. Very disappointed. Also breakfast was very expensive. Room need to be updated

Nice , clean, quite standard. hotel near to Duke Medical Centre

Hotel is dated, and fixtures and finishes need replacing. Quiet location and easy commute to Duke Medical. Super friendly staff.

The hotel itself was beautiful however my room had a lot of malfunctions. My room blew nothing but HOT AIR. The toilet seat in the bathroom was hanging off. If it wasn’t so late when I retrieved back to my room I would have requested a room change but instead I checked out at 7am. I could not take it anymore

The service is horrible the hotel is run down and not taken care of. The breakfast was terrible as well. I was told the manager down graded me since I booked through a third party. I had to ask to be changed to the room I paid for. I would never go back!

It was very convenient to Duke Medical and close to many things.

The rooms and property were all very nice. Very clean. The staff werevery friendly

Great hotel, great location.

I came in for my son's graduation which was on 05/09/2025. I decided to stay through 05/11/2025. Unfortunately, I received a call that my dog was ill and called Expedia and the Hotel staff that I will need to leave 1 day earlier. The customer service person questioned me - "Didn't you come in for the duke graduation". I was appalled. There was no sympathy - just aggression. I will never stay here again.

They are fantastic

Had a great stay

Okay

couldn’t check in

We come to NC often to visit our son and this is a nope never again.

Two minutes after check out while waiting at the elevator, the power went out. There was no generator. It was chaos.

Nice lobby and rooms. Bathrooms small. Breakfast very clean and nice. Overall property very nice.

Perfect stay!

Great hotel! Will stay again

Came to Durham for a show with my wife and age +75 in-laws. Everyone loved the accommodations.

Great hotel…nice rooms…

Great front staff

Always love staying there

Great place!

Clean rooms, easy check in.

Ideally located to Duke and nice room and gym!

We stay here every time we go to Duke hospital. This is our fifth time, and we won’t stay anywhere else! Great location amazing breakfast wonderful staff!

Love it there

Great location and parking.

The hotel was clean and quiet. I would stay again

This was a nice place for a fair price. I would be happy to stay here again.

Poor breakfast service

Property was very clean and comfortable . Staff was very nice and helpful in any way needed.

This was our 2nd stay and we love it! It’s so convenient to the hospital and plenty of places to eat! The staff is amazing and the rooms are so clean! Breakfast was wonderful!

great staff coke hotel and room

The receptionist who checked me in was very rude upon asking question. I believe that lady should not be working as a front line greeter to the customer visiting the city. That ladys presence made my impression on the city durham so poorly. I can take little run down old facility but cannot accept rudeness of the staff. Very poor management

The room was dusty and had a funny smell to it but other than that to stay and everything else was very nice

First night was great everything was clean and comfortable. We checked out but had to stay another night we were put in different rooms. The rooms were clean bed comfortable but the tv had no streaming channel and the heat would not get over 67 degrees completely different from the first night. To be fair they were upgrading the property so this may have had something to do with it.

.

Everything was mostly great. However, there was a toilet leak in the bathroom and there was no hot water in the shower.

The heat was very loud but otherwise great.

Great stay convenient location to hospital!

Everything

Everyone was very friendly and having a restaurant in the hotel,was a plus.

The bed was filthy with blood marks. The bathroom was filthy. There were hair in the tub and a leftover used wash cloth on the tub spout. I ended up not taking a shower in that bathroom, instead just freshened up using the sink before checkout. Terrible experience especially from a Hilton hotel.

A

Beds were comfortable, but sheets were scratchy. No trash bags in the trash cans and headboard looked dirty. Bottom of the tub was stained.

For the price I would expect to have a clean room and towels. Our towels were dirty and we had to call down for new ones.