Courtyard Durham Near Duke University/Downtown
About Courtyard Durham Near Duke University/Downtown
Courtyard Durham Near Duke University/Downtown has a fitness center, shared lounge, a restaurant and bar in Durham. Featuring a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can have a drink at the snack bar. At the hotel, the rooms are equipped with a desk. All rooms in Courtyard Durham Near Duke University/Downtown are equipped with a flat-screen TV and free toiletries. An American breakfast is available at the accommodation. Courtyard Durham Near Duke University/Downtown has a sun terrace. With staff speaking English and Spanish, non-stop information is available at the reception. Duke University is 3.3 miles from the hotel, while Crabtree Valley Mall Shopping Center is 21 miles from the property. Raleigh-Durham International Airport is 17 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received mixed reviews with guests appreciating the friendly and accommodating staff, cleanliness, and comfortable beds. However, several guests expressed dissatisfaction with the old and outdated facilities, small rooms, and lack of amenities such as free coffee in the lobby and breakfast options.
- Friendly and accommodating staff
- Cleanliness
- Old and outdated facilities
- Lack of amenities such as free coffee in the lobby and breakfast options
- 4/5
Location was nice. Staff was friendly.
- 1/5
This property is very run down and in desperate need of renovation. Our bed sheets had holes, the siding of walls was literally coming off, stains all throughout carpeting in the building (numerous floors, stairway), grime from years of use in bathroom fixtures etc.
- 5/5
Bryan was very helpful in getting the room we needed.
- 4/5
The room was lovely. Bedding, wonderful. It was very noisy with banging and doors slamming which made it hard to sleep.
- 4/5
A
- 3.5/5
Like the lobby My room had ants on the counter and there was a slight smell of urine on the carpet
- 5/5
The staff was exceptionally friendly and great with my dog!
- 5/5
Nice
- 5/5
Staff was amazingly friendly and helpful.
- 0.5/5
Bad
- 2/5
No clean towels at the pool. Beds we got were hard as rocks. Breakfast available means pay for it. Had I known that I would have never booked our stay here. Thankfully we were only staying one night.
- 5/5
Good breakfast, courteous staff
- 3/5
The staff was very helpful, polite and accommodating during check in.
- 4/5
The furniture in the room was scratched and dated.carpet was dated and made you want to check for bed bugs. No continental breakfast.
- 4/5
Older property but maintained well
- 5/5
Exceptional
- 3/5
I was given a broken TV even though I had no need for it. Microwave was not in the room but request/on demand. Front desk staff appeared very welcoming.
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Room was clean
- 5/5
Very clean and quiet inside and outside. Professional staff. Good food. Reasonable prices
- 3/5
House keeping was non-existent. We stayed four nights and did not get a re-fresh once. Additional towels were offered, "on-request", only. With so much competition out there it seems, to me, that they would offer more. Next time I travel I will seek out a facility that seems to welcome me, not one that wants to take me! Just my opinion.
- 4/5
Comfortable room. It was easy to miss
- 4/5
It was close to my destination. Comfortable room. It was easy to miss
- 5/5
Exceptional
- 5/5
Nice upgrade...spacious room
- 3.5/5
Location is great. We stayed for 3 days and room was not cleaned. No microwave.
- 3.5/5
Location is great. We stayed for 3 days and room was not cleaned. No microwave.
- 4/5
It was a great experience especially from the staff. The barista was exceptionally pleasant and warm hearted each morning. The only complaint I would have was in regard to our bedsheets not being changed daily. Otherwise, we really enjoyed our short stay and look forward to coming back soon!
- 3/5
It was clean-ish mostly. Bathroom looked fine, but other things were dirty, like the headboard of the bed the doors in the elevators were gross. Housekeeping is every other day. The beds are HORRENDOUS! They're Thin, I could feel the metal springs. So I won't be staying again.
- 5/5
We had a great stay.
- 4.5/5
Mattress in 108 was a little worn and bumpy.
- 4.5/5
Beautiful place , staff grwat Ti anna at the front desk from 3 to 11 shift was great! Ask her to play uno with us but her supervisor would not let her. Court yard was nice bistro was great as well. Thank you for a wonderful stay. We will be back some day. Mattress in 108 was a little worn and bumpy.
- 5/5
Spouse and I stayed two nights for a golf tournament. Very convenient and safe feeling location. Some updates in progress, but a little worn in places. Starbucks location in lobby during breakfast hours and associate was very nice, However , with only one person working it, there was some delay in getting breakfast.
- 5/5
Staff was great and helpful and very kind!
- 4/5
Courtyard by Marriott in Durham is a comfortable stay, works for its price range. Nothing to get excited about or really to complain about. When we checked in, we found the bathtub wasn't draining well; took them a day to fix it, but they did. Pool looked nice!
- 5/5
.
- 4/5
The bed was very comfortable. The room temperature was comfortable. I did not like the fact that the ice machine was on the second floor. As I am limited to walking with a cane. This was a not good situation.
- 4/5
The bed was very comfortable. The room temperature was comfortable. I did not like the fact that the ice machine was on the second floor. As I am limited to walking with a cane. This was a not good situation.
- 4/5
Didn't get breakfast.
- 5/5
Great stay
- 4.5/5
Superb
- 5/5
This hotel was awesome. It was in a great location from Duke University. The staff likewise, were pleasant and very attentive to our needs.
- 0.5/5
No breakfast available The room was never cleaned or even visited by housekeeping in our 4 days stay, despite our requests.
- 4/5
On our first day, I was starving because I hadn't eaten all day and was planning to walk to the BP gas station across the parking lot to get something to eat. But it was pouring down rain and so the lovely woman at the check in desk let me take something from the mini store next to the registration desk. I really appreciated that! The air conditioner was really loud when it ran, so I had to use ear plugs every night. Also, the water dispensers in the lobby always seemed to be empty. It was a very busy graduation weekend, so I do understand. Just wanted to mention it though.
- 4/5
On our first day, I was starving because I hadn't eaten all day and was planning to walk to the BP gas station across the parking lot to get something to eat. But it was pouring down rain and so the lovely woman at the check in desk let me take something from the mini store next to the registration desk. I really appreciated that! The air conditioner was really loud when it ran, so I had to use ear plugs every night. Also, the water dispensers in the lobby always seemed to be empty. It was a very busy graduation weekend, so I do understand. Just wanted to mention it though.
- 3/5
Carpets throughout were stained, sheers in room were torn and room very tired. Clean but in need up updating. Disappointing overall for the price of the room. Hotel is close to Duke and we did find a great place to eat. Try Local 22 Kitchen & Bar. Very good restaurant, reasonably priced nice atmosphere. Would have chosen a different hotel if condition was known ahead of time.
- 1/5
Very poor
- 5/5
Lobby was nice and inviting. The registration staff were pleasant. We were there for my son’s MBA graduation and they had treat bags for the graduation guests. 😁 The hotel room was clean The decor was a little dated but not terribly. Toilet was constantly running but we were so busy there was no time to report it. Breakfast was limited and according to my son “Meh” so we got Dunkin Donuts. Checkout was effortless.
- 3/5
No breakfast
- 5/5
Very friendly staff. Heidi at reception was exceptionally warm/friendly/helpful. Great location for getting around in the area.
- 5/5
The staff at this hotel were some of the nicest and most helpful people. Everyone we interacted with was amazing. The rooms were a little dated but definitely clean.
- 1/5
We arrived at 6:45 pm and they said there was no room available as they were still cleaning. My wife has health issues and I said I need a room. I said I would take a lesser room just to have one. When we got to the room it hadn’t been cleaned yet and smelled of weed. They gave us another room and it was 75 degrees in there and the A/C didn’t work. We had to wait in our vehicle for almost an hour until there was a room clean and suitable. Staff apologized and said they only had 1 person there to clean for the day and they were behind. Others were still waiting after us. It was 2 hrs after arrival before we could settle in. There was no complementary breakfast and only coffee available was what you could make in your room in the mini coffee maker.
- 5/5
Comfortable cozy bed, great coffee station in my room, full size shower toiletries.
- 2/5
The elevators were dirty and the air conditioner was not cold as it just blew air
- 5/5
Overall excellent service.
- 2/5
Delightful environment, great staff, great cookies. HOWEVER, the smell of pot permeated the 4th floor and elevator. In a property that makes clear it’s no smoking policy, I would have thought that included pot. Our room smelled gross.
- 4/5
Spacious and clean room. Furnitures and equipments are not very new
- 5/5
Easy access to the garden area and on-site dining
- 2/5
The rugs, elevators and bathrooms are dirty
- 3/5
The room wasn't completely clean, but it was acceptable. The staff was friendly.
- 4/5
Clean room
- 3/5
Did not like the fact that my room had a sliding glass door that opened straight to the back yard, very unsafe for a woman traveling alone. Also was under the impression a free breakfast was included with the reservation, which I was denied at the bistro. The attendee could not make change for a $20 bill and the credit card machine wasn't working. I left hungry because I'd already checked out of my single nights stay. The lady at the register at least took pity on me and gave me a free cup of coffee.
- 5/5
Was an easy check in!! Room was nice!! Clean and quiet and will definitely be staying there again in the future
- 4/5
Nice place.
- 5/5
Clean and the staff was very nice and helpful. Will definitely stay again.
- 4/5
My king room was a little tight with all the furniture
- 3/5
Seems like a 2 star hotel now.
- 3/5
The room was smelly and old
- 2/5
Room was dirty, hallways extremely dirty, sheets on the bed had stains
- 3/5
It was advertised as free breakfast and it was $46 to feed 3 people.
- 5/5
The hotel is tucked away in a safe and quiet area with easy access to the nearby interstate. Provided a great night's rest for a business trip.
- 5/5
staff was very courteous and professional
- 5/5
The hotel is a bit dated but very clean and was great. I would stay here again.
- 5/5
Clean room. A/C worked great. Great hospitality. Little loud being by the major highway but did die down later in the evening. Would stay there again.
- 4.5/5
Superb
- 3/5
We stayed at this hotel twice on our way south and back. The first time was not good. The toilet was very low to the ground which was difficult for us as we are in our 80s. There was no handsoap at the sink so we had to reach across the tub to the body wash every time we needed to wash our hands. The second time we asked for an accessible room which solved the toilet problem and there was soap.
- 1/5
The beds were very painful. Couldn’t stay both nights due to the beds and the manager was not helpful at all trying to resolve it.
- 3/5
Nice staff, few amenities, pay for everything food and beverage.
- 5/5
Great staff
- 5/5
We didn't do breakfast not included. The parking was safe and hotel as well. Great location awesome staff. Will stay there again on my visit to Duke.
- 5/5
Everything was very nice. The place is a bit outdated, however, the staff is incredibly nice and the breakfast was delicious. Everything you need.
- 4/5
Very good
- 5/5
Location
- 5/5
Thanks
- 5/5
Exceptional
- 3/5
Pleasant
- 1/5
The facility was very good. Service was very poor. The desk staff was very poor. She was talking to someone on the phone - about his upcoming stay on SPEAKER. She never looked up as we were checking out. So we just left our keys and left. No complimentary coffee in AM. There was someone sitting in the lobby that morning that just looked up at me and said “The service here is terrible”.
- 5/5
YES
- 5/5
1 night stay was very pleasant. I’d stayed here before and felt very safe and comfortable both times. Didn’t get a chance to use the pool or hot tub; maybe next time.
- 4.5/5
The beds were comfortable and the bathroom was well-lit. The Starbucks/Bistro breakfast was over-priced, the Business Center computers & printer were down and front desk didn't know how to fix, and GoogleMaps brings you into the back entrance so you have to circle to the front.
- 4.5/5
The beds were comfortable and the bathroom was well-lit. The Starbucks/Bistro breakfast was over-priced, the Business Center computers & printer were down and front desk didn't know how to fix, and GoogleMaps brings you into the back entrance so you have to circle to the front.
- 4/5
Perfectly adequate. We needed a room change because the first room assigned smelled like smoke. Also, curtains were shredded.
- 2/5
Service was sub par. They only do housekeeping every other day, but it took three days before I saw a clean set of towels. Then the person at the front argued with me a bit to say that I shouldn’t expect service on a Sunday. What’s it all about?
- 5/5
Exceptional
- 5/5
not at this time
- 4.5/5
The toilet backed up, and couldn’t get unstopped up. No plunger in room.
- 4.5/5
Superb
- 4/5
The room was spacious and very clean. I enjoyed my stay.
- 3.5/5
Breakfast was good, a lot of choice.
- 4/5
I thought a complimentary breakfast was offered. I was very disappointed to find out otherwise.
- 4/5
I thought a complimentary breakfast was offered. I was very disappointed to find out otherwise.
- 4.5/5
I also had to purchase coffee and no free breakfast that I could find.
- 4.5/5
The toilet leaked all night. I did not call the front desk as I did not know where the sound was coming from. I also had to purchase coffee and no free breakfast that I could find.
- 4/5
A couple of good places to eat nearby --- walkable. It was an easy place to stay while traveling north on 1-85.
- 5/5
The cleanliness and close proximity to hospital Wasn't really anything I did not like
- 5/5
Wasn't really anything I did not like
- 4/5
Room was clean but had a little smell. Front desk staff was very friendly and professional.
- 4/5
Room was clean but had a little smell. Front desk staff was very friendly and professional.
- 2/5
Shoddy operation. Staff was friendly, not their fault.
- 2/5
Shoddy operation. Staff was friendly, not their fault.
- 3/5
Heater in room was working right in turn on ran hot then go back to cold toilet wasn't flushing right it slow go down . We let the staff know but it late at night. So we ask for extra blankets for the night
- 3/5
Heater in room was working right in turn on ran hot then go back to cold toilet wasn't flushing right it slow go down . We let the staff know but it late at night. So we ask for extra blankets for the night
- 3/5
Shower should have been good. Breakfast serving is not fast
- 3/5
Shower should have been good. Breakfast serving is not fast
- 5/5
The fact that I could not stay longer!
- 3/5
The room seemed dated and was not super clean. The bed was not comfortable. The staff was courteous.
- 3/5
The room seemed dated and was not super clean. The bed was not comfortable. The staff was courteous.
- 5/5
The staff was friendly and the room was clean
- 5/5
The staff was friendly and the room was clean
- 5/5
Nice place
- 5/5
Nice place
- 5/5
Clean room. Smelled really nice when I walked in. Staff was friendly and lobby was nice and clean.
- 5/5
Clean room. Smelled really nice when I walked in. Staff was friendly and lobby was nice and clean.
- 4/5
Always a clean environment, rooms fitness center ect. Staff very nice
- 4/5
Always a clean environment, rooms fitness center ect. Staff very nice
- 5/5
The room and the amenities were on point. My room was super clean. If i am ever in the area again I will definitely be staying there. The staff was amazing and friendly.
- 5/5
The room and the amenities were on point. My room was super clean. If i am ever in the area again I will definitely be staying there. The staff was amazing and friendly.
- 4.5/5
Convenient location
- 3/5
We were on the third floor people upstairs from us was making noise all night also towels were not replaced.
- 3/5
We were on the third floor people upstairs from us was making noise all night also towels were not replaced.
- 4/5
Clean room and staff.
- 4/5
Clean room and staff.
- 2/5
The refrigerator did not work and it was extremely Dusty not the normal quality expected from Marriott. Disappointed!
- 2/5
The refrigerator did not work and it was extremely Dusty not the normal quality expected from Marriott. Disappointed!
- 1/5
Room smelled and felt neglected. Furniture was all scuffed up, lobby smelled like weed.
- 1/5
Room smelled and felt neglected. Furniture was all scuffed up, lobby smelled like weed.
- 3/5
The staff was very friendly and everything but I didn’t get the room I reserved because there weren’t any available when I arrived. I was given a completely different room without my knowledge after I was told I would get the room I reserved when one came available. Then I had to go to the bank to make a deposit because they only accept card payments which I also did not know until I arrived. Other than that my stay was ok.
- 3/5
The staff was very friendly and everything but I didn’t get the room I reserved because there weren’t any available when I arrived. I was given a completely different room without my knowledge after I was told I would get the room I reserved when one came available. Then I had to go to the bank to make a deposit because they only accept card payments which I also did not know until I arrived. Other than that my stay was ok.
- 5/5
Amazing hotel. They even have a play area for kids!!! Staff was great
- 5/5
Amazing hotel. They even have a play area for kids!!! Staff was great
- 2/5
First room we were given was dirty and not made up, second was fine. Beds were hard as concrete. On our first morning, after going downstairs and paying $4 for stale coffee, I couldn't get back into my room because the key didn't work. Front desk replaced the key, still didn't work. Told them I needed to get into my room to takey me s before leaving for r he say and was given a shrug along with a lazy response of "well, I called someone..."
- 2/5
First room we were given was dirty and not made up, second was fine. Beds were hard as concrete. On our first morning, after going downstairs and paying $4 for stale coffee, I couldn't get back into my room because the key didn't work. Front desk replaced the key, still didn't work. Told them I needed to get into my room to takey me s before leaving for r he say and was given a shrug along with a lazy response of "well, I called someone..."
- 1.5/5
Convenience Bathroom door did not close and Heat did not work in room, changed rooms and the toilet in 2nd room did not work well :(
- 3/5
Bathroom floor was dirty. Dirty used washcloth left hanging on the shower curtain rod. Everything else was fine but the bathroom was a bit icky.
- 3/5
Bathroom floor was dirty. Dirty used washcloth left hanging on the shower curtain rod. Everything else was fine but the bathroom was a bit icky.
- 5/5
It's location. Close to several decent restaurants and great staff. Nothing
- 5/5
Room was clean. Staff was friendly. Breakfast isn’t free, but the quality of the food I purchased was actually really good. Check in and out was very easy. Bed was comfortable and clean. My only complain is the slow flushing toilets.
- 5/5
Room was clean. Staff was friendly. Breakfast isn’t free, but the quality of the food I purchased was actually really good. Check in and out was very easy. Bed was comfortable and clean. My only complain is the slow flushing toilets.
- 5/5
Very nice property. Clean and comfortable Liked all about the property
- 5/5
Breakfast service wasn’t good, couldn’t get what you wanted. We paid for the 11 free food items but were charged when family went to cash in food $.
- 5/5
Breakfast service wasn’t good, couldn’t get what you wanted. We paid for the 11 free food items but were charged when family went to cash in food $.
- 4/5
Great friendly staff.
- 4/5
Great friendly staff.
- 5/5
Yes, the room was clean. The staff was professional and respectful. I felt welcomed.
- 5/5
Yes, the room was clean. The staff was professional and respectful. I felt welcomed.
- 4/5
Easy check-in! Room nice and spacious, clean, and comfortable !
- 4/5
Easy check-in! Room nice and spacious, clean, and comfortable !
- 4/5
Unfortunately there was a dirty towel left hanging on shower curtain rod and wallpaper was peeling off the wall in several areas of the room.
- 4/5
Unfortunately there was a dirty towel left hanging on shower curtain rod and wallpaper was peeling off the wall in several areas of the room.
- 2.5/5
Friendly staff Bathroom door wouldn’t shut properly , entry doors not secured , didn’t feel safe at the facility!
- 4/5
Yes
- 4/5
Yes
- 5/5
Room was nice and it was a nice size room
- 5/5
Room was nice and it was a nice size room
- 5/5
The staff was very friendly especially teyanna , very helpful young lady.
- 5/5
The staff was very friendly especially teyanna , very helpful young lady.
- 5/5
Good clean spacious room, smooth check in and check out, courteous staff
- 5/5
Good clean spacious room, smooth check in and check out, courteous staff
- 2/5
my toilet kept running after flushing and then flooded the whole bathroom. the same thing happened in the lobby bathroom
- 2/5
my toilet kept running after flushing and then flooded the whole bathroom. the same thing happened in the lobby bathroom
- 5/5
Clean room
- 5/5
Clean room
- 4/5
I booked it but they said then we couldn’t add it to my wife’s “courtyard points plan” A little expensive to not include breakfast
- 5/5
No
- 5/5
Excellent facility
- 5/5
There for doctors appointment! The hotel was wonderful!
- 5/5
There for doctors appointment! The hotel was wonderful!
- 5/5
Great
- 5/5
Great
- 5/5
The clean room and amenities stood out the most.. but the water from the sink needs to be fix because only a little line of water comes out and not good for washing your face or brushing your teeth.
- 5/5
The clean room and amenities stood out the most.. but the water from the sink needs to be fix because only a little line of water comes out and not good for washing your face or brushing your teeth.
- 2/5
stomping from upstairs room; no breakfast; only positive was helpful staff
- 2/5
stomping from upstairs room; no breakfast; only positive was helpful staff
- 3/5
Room was decent,staff was nice
- 3/5
Room was decent,staff was nice
- 5/5
- 5/5
- 4/5
Room was good and the staff were excellent.
- 4/5
Room was good and the staff were excellent.
- 4/5
The checkin staff were friendly, welcoming, and professional. This extra intention is appreciated. It was nice to share an inviting conversation that made my stay enjoyable.
- 4/5
The checkin staff were friendly, welcoming, and professional. This extra intention is appreciated. It was nice to share an inviting conversation that made my stay enjoyable.
- 2.5/5
Breakfast was an additional fee so we went elsewhere. There was an unexpected $75 fee for my pet. It took way too long for the staff to locate my reservation when checking in.
- 5/5
Great place
- 5/5
Great place
- 5/5
Clean room
- 5/5
Clean room
- 2/5
Not your typical courtyard Marriott experience. Waited 7 minutes just waiting for someone to show up to the front desk just to check in. Had to resort to calling the darn place to have the phone ring about 100 times when a groggy laggard finally showed. Didn’t offer me any upgrades for Bonvoy Gold Elite status and forgot to give me the welcome back. The room was very basic with a tiny wash basin area outside of the shower room and the beds are more of full size than queen size. There is a stench of old hotel vibe in the hall way and in the room. My room also had about 4 lady bugs. Don’t know why. The common areas are ok. This isn’t a Courtyard. It shouldn’t be. At the next Marriott’s Quality Assurance, I’ll make sure to get someone at Marriott issues a deficiency report.
- 2/5
Not your typical courtyard Marriott experience. Waited 7 minutes just waiting for someone to show up to the front desk just to check in. Had to resort to calling the darn place to have the phone ring about 100 times when a groggy laggard finally showed. Didn’t offer me any upgrades for Bonvoy Gold Elite status and forgot to give me the welcome back. The room was very basic with a tiny wash basin area outside of the shower room and the beds are more of full size than queen size. There is a stench of old hotel vibe in the hall way and in the room. My room also had about 4 lady bugs. Don’t know why. The common areas are ok. This isn’t a Courtyard. It shouldn’t be. At the next Marriott’s Quality Assurance, I’ll make sure to get someone at Marriott issues a deficiency report.
- 5/5
Great room and staff as always
- 5/5
Great room and staff as always
- 3/5
There were bugs in the room
- 3/5
There were bugs in the room
- 4.5/5
No breakfast was provided but the location was perfect. The room was a little dated in its decor
- 2/5
The ladies personal are not kind but rough. The ones at the deli are so nice, both the bilingual and the tall thin one. But both at the front desk need to improve on the public. No one told us we had to request the room cleaning, so we requested after the first day without it and had to request twice same day. Finally done at 3 pm with bad attention from front desk(rough), no apologies and bad face. I had to request later, body wash(empty) and toilet paper (only two and about to finish), and kleenex which was empty. The worst is the bad attention .
- 2/5
The ladies personal are not kind but rough. The ones at the deli are so nice, both the bilingual and the tall thin one. But both at the front desk need to improve on the public. No one told us we had to request the room cleaning, so we requested after the first day without it and had to request twice same day. Finally done at 3 pm with bad attention from front desk(rough), no apologies and bad face. I had to request later, body wash(empty) and toilet paper (only two and about to finish), and kleenex which was empty. The worst is the bad attention .
- 4/5
Bar/breakfast NA. Computers/printers MUST be upgraded. Don’t like rooms cleaned every OTHER day!
- 4/5
Bar/breakfast NA. Computers/printers MUST be upgraded. Don’t like rooms cleaned every OTHER day!
- 4/5
Pillows were stained which made the stay a little uncomfortable.
- 1/5
Y
- 1/5
Y
- 4/5
Clean room!
- 4/5
Clean room!
- 4/5
Probably should offer a complimentary breakfast
- 4/5
Probably should offer a complimentary breakfast
- 3/5
My stay was short but no complaints. Sucks that breakfast isn’t complimentary.
- 3/5
My stay was short but no complaints. Sucks that breakfast isn’t complimentary.
- 3/5
The beds’ quality are not good.
- 3/5
The beds’ quality are not good.
- 5/5
Staff was very nice
- 5/5
Staff was very nice
- 2/5
2. Third floor smelled like cigarette smoke the entire time of my stay although listed as non smoking floor. 3. Dirty plates by communal microwave/ice machine stayed there my entire stay. 4. Can’t you Apple Pay for water nor is bottle water offered for free in your room. Must consistently carry your card or charge to room. 5. Communal water looks like it’s just refilled but never actually cleaned. Visible film on inside of dispenser. 6. Fire alarm rang at 4am for 5minutes straight. Not one announcement. No one to call to apologize or say false alarm. There was also a dip in the floor in the room I stayed in. I only stayed for two days and decided to check out.
- 2/5
2. Third floor smelled like cigarette smoke the entire time of my stay although listed as non smoking floor. 3. Dirty plates by communal microwave/ice machine stayed there my entire stay. 4. Can’t you Apple Pay for water nor is bottle water offered for free in your room. Must consistently carry your card or charge to room. 5. Communal water looks like it’s just refilled but never actually cleaned. Visible film on inside of dispenser. 6. Fire alarm rang at 4am for 5minutes straight. Not one announcement. No one to call to apologize or say false alarm. There was also a dip in the floor in the room I stayed in. I only stayed for two days and decided to check out.
- 5/5
Staff was wonderful, hotel clean, & location was perfect!
- 5/5
Staff was wonderful, hotel clean, & location was perfect!
- 3/5
Kenya the bartender and server was amazing...best part of our stay. Otherwise, there were opportunities. First night, an alarm went off at 5 a.m....a "system reset"...scared us to death. We also stayed on 3rd floor and lots of noise late night and early morning from the room above us on 4th floor...not conducive to a good night's sleep at all.
- 3/5
Kenya the bartender and server was amazing...best part of our stay. Otherwise, there were opportunities. First night, an alarm went off at 5 a.m....a "system reset"...scared us to death. We also stayed on 3rd floor and lots of noise late night and early morning from the room above us on 4th floor...not conducive to a good night's sleep at all.
- 5/5
Didn't eat breakfast
- 5/5
Didn't eat breakfast
- 5/5
It was good
- 5/5
It was good
- 5/5
Great stay.
- 5/5
The people at the front desk was super give those two kudos frfr I’ll be back soon
- 5/5
Good parking area
- 5/5
I would highly recommend this Marriott Courtyard to anyone coming to Durham, NC.
- 1/5
Amazing staff, will visit back. Super clean. Nice comfortable bed.
- 1/5
There was mold in the bathroom, thick dust behind the tv stand and it was smelly. There were shoe tracks in the bathroom when we checked in. We had a late checkin and the bed looked clean so we just endured. Did NOT shower though because it was gross.
- 5/5
The staff, especially front desk staff were especially helpful and welcoming, which was greatly appreciated as we had just come in after many hours of driving on college tours. Positive prior reviews on staff was what attracted me to book our reservation. The reviews were accurate. The room was comfortable, easy access from the highway, and they have Starbucks coffee, which was a plus. Recommend.
- 4/5
Hotel needs updating. Fixtures are old. Room was very clean.
- 1/5
Staff are running a child and friends care center at the front desk. Very intimidating
- 5/5
Clean and peaceful.
- 1/5
Smelled moldy. Weird stains. Not a Marriott quality
- 4/5
Great hotel. Well worth the money. I felt very safe. The entire staff were very professional.
- 5/5
Convenient; nice room and clean swimming pool. An older property and hall carpets need replacing.
- 3/5
Rooms was small...odd. For nearly $200.... We found it odd that there was no "free" coffee service in the lobby or breakfast bar
- 5/5
The area felt safe. The staff was attentive and friendly. The rooms facing the highway are a little noisy due to traffic noise, but that should be expected. Overall, we would stay at the hotel again.
- 3/5
The room was over crowded with furniture and could have been cleaner. The staff was friendly and helpful
- 5/5
I just love this place. I have stayed in some other courtyard Marriott, where nobody pays attention to the condition of the actual courtyard. But this one was so clean and there was even a fire pit that the nice young gentleman at the front desk lit for me and my friends. Their kitchen bar area is open until 9 PM which is a nice treat when you get in late.
- 4/5
All good. Ver nicely located close to Duke and other destinations.
- 4/5
First floor opened to pool. Room was comfortable. Stayed here for visit to Duke Clinic which is about a 3 mile drive.
- 5/5
The staff was great.
- 2/5
Kind and attentive staff. The lobby is attractive, and the fitness center and pool area were great. However, sleeping at this facility left me completely unrested. The walls are paper-thin. In the first room we were in, you could hear cars, trucks, motorcycles. It got so bad, we packed up our things, contacted the front desk, and moved to another room in the middle of the night. The new room was great for being away from the highway, but terrible for everything else. We could hear people talking, showering, closing doors. The room next door was so loud in conversation that I had to knock on his door to tell him to talk softer. We should not have been able to hear him in the first place. If you're here for a night or two, it's fine, but any longer, I'd recommend staying elsewhere. This hotel should also consider getting rid of the carpet in the rooms, considering how many people and pets walk on it.
- 5/5
We always stay here when we are in Durham for hospital appointments. This hotel is convenient to the hospitals, eating establishments, gas station, drug store. Not far is grocery also.
- 5/5
Great place to stay. Front desk staff are helpful
- 4/5
It is near Duke University, has a shuttle service on schedule, and a very charming pool and outdoor lounge area. Rooms are nice with a comforting view to inner courtyard.
- 3/5
Multiple night stay, no housekeeping
- 4/5
We enjoyed the pool!! Rooms need an upgrade.
- 4/5
The bottom of the tub was weird it’s curved and hard to stand in but the water pressure was awesome & hot! I’d stay again Thank You!
- 3/5
Cleanliness was subpar. Lots of unknown stains on furniture. Balcony was littered with crumbs. Top sheet of bed had little black bugs.
- 4/5
Peaceful night
- 5/5
The person who checked us in was very kind and helpful. She went out of her way to make us feel comfortable. The property was very clean and our room looked newly renovated. The room was very spacious. We will definitely come back again!
- 5/5
Staff was very friendly and helpful.
- 5/5
Great stay coming from NY as a halfway point. There was no hot water and no comps for it. Slightly disappointed as a hot shower would be nice! The room was great and so comfy. Best bed we have had in a while.
- 5/5
Staff was accommodating.
- 5/5
Great stay, friendly, professional & knowledgeable staff
- 5/5
From the moment I arrived, the front desk agent (Sherrika Laws) was incredibly welcoming and attentive. She checked us in with a pleasant smile and demeanor, which immediately made us feel at home. Sherreka Laws was incredibly helpful with local recommendations for restaurants." My room was [describe the room positively, e.g., "spotlessly clean, spacious. The bed was exceptionally comfortable, ensuring a restful night's sleep, and all the amenities, such as a restaurant, Starbucks coffee, and Wi Fi were top-notch. If you're planning a trip to Duke University and looking for a hotel that combines comfort and outstanding hospitality, Courtyard Durham-near Duke is the perfect choice. I'm already looking forward to my next visit for Duke home games!
- 4/5
The hotel was ok, it was is a bit dated, with worn and soiled carpet throughout and very low sitting toilets in the room. I would not want to stay for more than an overnight stay.
- 3/5
Nice pool, room smelled terrible like smoke or something but they got us a new one
- 5/5
Enjoyed hotel stay with family.
- 5/5
Clean friendly staff
- 5/5
Nice property room clean I love that they have a Starbucks cafe in the hotel area.
- 5/5
It was very clean, beds were comfortable, the pool was nice and clean and the staff was amazing.
- 4/5
Wonderful staff - very friendly and kind - great beds!! Quiet , good A/C, Starbucks $4
- 5/5
Very clean and nice staff
- 5/5
Nice pool and fire pit area. Staff were friendly and helpful.
- 5/5
Room was clean and cozy. Staff were great. Made for a pleasant holiday weekend
- 5/5
Took a trip to the Carolina for my mother birthday
- 5/5
We swam in the pool and ate lunch at the tables around to pool! What a wonderful time we had
- 5/5
It was good.
- 4/5
Our room was clean and the employees were very polite and helpful
- 5/5
Excellent staff, dirty bathroom
- 4/5
Room had a musky smell upon entering. Screen on sliding door needs repairing.
- 4/5
The property was great and great location. Wish it would have a complementary breakfast
- 3/5
The staff was amazing, Kenya at the bar was a joy and a pleasure to talk with and so helpful with the area! She is a real asset!
- 4/5
Not sure why the housekeeping knocked on the door at 9:30 when we had a 12pm check out. We got in late and wanted to sleep in.
- 2/5
Carpet in the elevator and 2nd floor hallway dirty and stained. Carpet in room stained had to switch to another room. Plastic shower curtain had big mildew stains. Staff very pleasant.
- 4/5
We stay here often and like the location and dining. The staff is professional and kind. The carpet is dated as are some of the furnishing. An upgrade is in order.
- 2/5
All carpets were dirty and stained. Microwave ovens laying in the first floor hallway all nite. Only cleaned our room one day out of three, and then did not do complete job. Very much overpriced for the place. Won't go there again!
- 4/5
Was nice for our one night stay, really enjoyed being able to stream a movie from our prime on their tv.
- 5/5
We have stayed here many times and love the access, walk ables, location , and convenience. Most of all we love the staff and upgraded focus on the customer. We will be back.
- 5/5
Staff was very nice . Very easy check in
- 1/5
The hotel’s carpet needs serious cleaning from the corridor to the room. However the staff members were very kind and polite!
- 2/5
Housekeeping never serviced my room even after providing notification that it was too be serviced on the second day of your stay. The furniture was outdated. Huge stains in the elevator carpet
- 5/5
Lovely stay. Courteous desk clerk. Great bed and blackout curtains. Great nights sleep.
- 4/5
The price was appropriate for the place and parking extremely easy. My only complaint was that there some stains on the sofa, but it was perfectly clean.
- 5/5
Convenient off the highway and very clean and updated
- 3/5
I visited this property 12 1/2 years ago, and I doubt it has had a refresh since then. It shows. Nice staff but old and tired facilities.
- 5/5
Room nrxt door was noisy at 2 am
- 4/5
Other than that, the staff was so nice and the lobby area is gorgeous and they had very yummy cupcakes!
- 4/5
Good location
- 3/5
Perfectly acceptable. No problems.
- 5/5
it was great and close to everything.
- 5/5
Had a nice stay!
- 5/5
they give you cupcake
- 5/5
Friendly accommodating staff.
- 5/5
Great location for having to travel to Duke.
- 5/5
Convenient area for medical traveling purposes. Staff was kind and friendly. Room was very clean.
- 5/5
Very comfy bed. Superb front desk staff
- 5/5
Very nice and quiet
- 4/5
Convenient location. Kinda worn down property.
- 5/5
Close to Duke University’s softball field.
- 5/5
Reasonable and well kept up for an older hotel. So close to Duke it was great!
- 5/5
Nice place nice ppl
- 4/5
Very nice but it was long wait to get food order in as well as receiving food when ordered.
- 5/5
When I checked in I met with this lady at the front desk. She was soo nice. My bed was lovely.. warm and comfortable!
- 3/5
I should have looked closer at the age of the hotel. The bathroom had mold around the tub and the “couch” was filthy and looked like it came from the 90’s. I understand there are people who live in hotels, I just feel that maybe putting guest staying longer on one floor and those in town for a weekend on another. Lots of hanging out in the hallway being loud. If I had been traveling alone I would have changed rooms.
- 5/5
Good experience though and I would gladly go back if needed in future. I might request the other side of the building though.
- 5/5
Great time on my stay as always. The staff is very professional. The lobby and room was clean and quiet not a lot of noise which I love I will definitely be back like I always do.
- 5/5
Very nice stay the hotel the staff was very friendly and helpful with my needs. The room was clean. Had the pleasure to meet Joseph the front desk supervisor very pleasant and addressed any concerns that I had in a timely manner. I will definitely be back for another stay. And might I say being able to walk out my room and have a cup of Starbucks what a treat.
- 4/5
There was no hand soap by the sink in the bathroom. The light fixture and outlet on the left side of the bed didn't work. We liked the free hot chocolate and Starbuck counter in the lobby. The bed was comfortable and the HVAC system worked well.
- 5/5
Check in was easy, they allowed me to check in early to avoid the winter storm. Clean rooms, friendly staff
- 5/5
Great
- 4/5
The price did not reflect the room.
- 5/5
I enjoyed my stay it was very quiet and relaxing.
- 3/5
4 day stay but no room service. Had to knock on laundry room to get fresh towels. Rm 147... Bathtub slow drain. Ok if you like standing in soapy water. Why do nearly ALL hotels screw these basics up?? A nice stay otherwise.
- 3/5
Had to move rooms due to guests above us so loud and noisy. Standing water in sink and tub. Bathroom caulk stained and moldy.
- 5/5
Great stay
- 4/5
Nice location
- 5/5
The staff were all so friendly & helpful making our Graduate & family plus friends have a nice dinner together sharing all about her day❤️
- 4/5
The hotel was clean but could use new carpeting. Bed was comfortable. Disappointed no complementary coffee or tea. Small bag of chips $4!!
- 3/5
I've stayed at many Courtyard by Marriotts. Cheaper, less amenities, but consistently modern and clean. This one is showing its age. The carpet in the hallways and stairwells were dirty and stained. Walls were marred. Lobby tables had food crumbs, stains that remained from morning to afternoon. Room door did not latch firmly - lots of play back and forth when the door was shut and locked - enough so that you could see into the hallway. Front desk staff was great - smiling and very helpful with local questions, etc. I would stay here again if I needed a bed myself, but not up to my spouse's standard.
- 5/5
Friendly staff.
- 4/5
Good place, only thing is that you can hear everything from the other rooms..
- 3/5
Overall the stay was alright and served its purpose for a business trip, but the rooms could have been much cleaner. It looked like they just pushed all the carpet crumbs, dirt back underneath the desks & bathroom counter. The door slamming at all hours was also ridiculous; they have some of the heaviest room doors that slam so loudly up and down the hall as people come & go. If you must stay there it will be fine and all the staff were amazing, but they could do better.
- 5/5
It was all very nice and easy access to the venue (2.5 miles). We had dinner across the street at a great Mexican restaurant which was also delicious and reasonably priced.
- 5/5
Friendly service, clean. Unable to check other amenities
- 5/5
Overall good stay