Comfort Inn & Suites Durham near Duke University
About Comfort Inn & Suites Durham near Duke University
Located less than two miles from Duke University, the Comfort Inn & Suites Durham is minutes from the Durham Bulls Athletic Park, the Carolina Theater and the North Carolina Museum of Natural Sciences. A complimentary hot breakfast is provided. All guest rooms are nonsmoking and have coffee makers, curved shower rods, desks, irons, ironing boards, hair dryers, voice mail and cable television. All rooms come equipped with microwaves and refrigerators. Nonsmoking rooms are available. This hotel will enjoy amenities and features like free transportation within a five-mile radius on select days, free wireless high-speed Internet access, free coffee. Access to copy and fax services is offered. Several shopping opportunities and entertainment options are located in the surrounding area. A variety of restaurants is within walking distance of Comfort Inn & Suites Durham near Duke University.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, friendly and helpful staff, and convenient location. However, some guests have complained about issues with construction noise, maintenance problems, and breakfast quality.
- Cleanliness
- Friendly and helpful staff
- Construction noise and dust
- Maintenance issues (e.g., toilet problems, broken curtains)
- 5/5
Rooms were clean, staff was very attentive and helpful.
- 3/5
The front desk people were friendly. However the room had large stains on the carpet. The elevators were also dirty and looked unkept. However, the continental breakfast was good.
- 4/5
Very good
- 2/5
My stay wasn’t the best. Would I say at this hotel again? Probably not. The worse part for me was the bed. Thank you.
- 5/5
That it was clean...
- 5/5
We were only there overnight. Everything was so clean. The breakfast was good and the sweet lady there kept everything so clean. Everything was great. No problems.
- 4/5
We checked in late, our stay enjoyable. The room eas nice, breakfast tasteful. Both check in and check out person were very friendly. If I could have I would have stayed longer.
- 3/5
Pool was nice, staff was nice. Air-conditioned was very loud through the night.
- 4/5
I didn’t have a lot of time, and thought the included breakfast was decent enough for my road trip. The room was very clean and quiet. I got a good nights sleep. I was tired after a long day of driving. Check-in went really fast — no problems.
- 5/5
Room was clean and comfortable, staff was friendly
- 5/5
We had a wonderful experience for our stay. Staff were friendly and efficient, the room was cool, clean, and comfortable, and not only was there a large choice of breakfast, but everything tasted great too. My kids loved that they got to make their waffles fresh! The only thing slightly negative was the entrance only to the premises. The hotel is located right next to the interstate and the turn into the parking lot is very close to the traffic lights. If you're not in the correct lane, there is very little time to adjust and it's on a one way street.
- 3.5/5
Good
- 3/5
It was clean and comfortable.
- 5/5
Nice room. Easy parking. No issues
- 5/5
Exceptional
- 4/5
Room was clean and staff was helpful. Inside the room amenities were below average. Television access and size were not to standard. No access to streaming like most other hotels.
- 5/5
I came from Fayetteville nc to have a party for my grand daughter and they was nice and her room was clean I had 4 kids to get in the pool they was nice love this place
- 2.5/5
Passable
- 4.5/5
Breakfast is good, room is clean, bed is comfortable
- 4.5/5
Superb
- 5/5
I had a great experiance with the hotel staff
- 5/5
Room was clean. Bed was comfortable and the towels smelled great.
- 5/5
Breakfast was great!
- 5/5
Thank you!
- 4/5
Very good
- 3.5/5
Good
- 4/5
Very good
- 4/5
My s/o and I enjoyed our stay at the hotel. Staff were very accommodating and helpful.
- 5/5
Clean, comfortable, and quiet, with recently renovated rooms. The staff were polite, pleasant, and helpful. It was a good stay.
- 5/5
Exceptional
- 5/5
Bed was comfy, shower worked great, breakfast was really good having many more options besides waffles.
- 4/5
For a one night stay it was nice. The only downside was breakfast was way to earlier for me, so I didn't get to experience that.
- 4/5
Very good
- 2.5/5
Room was clean and comfortable I parked my vehicle close to the building and under a light. The window was busted out and my vehicle was ransacked and almost everything in it was stolen. Another gentleman staying there told me his vehicle was also broken into and property stolen when he stayed there.
- 5/5
Great customer service
- 4/5
Enjoyed the new walk-in shower. Asked for a seat for the shower and it was provided. We ended up spending an extra night.
- 5/5
Clean room, good breakfast, and great staff!
- 4.5/5
Location and convenience The smell was alittle off
- 5/5
The dining area
- 4/5
I have enjoy my stays at the Comfort Inn, our refractor’s door hinge was loose and the recitation wasn’t”r as cold as it usually is.
- 5/5
Good bed, typical breakfast, very clean, responsive staff, easy parking, very easy access to surrounding areas.
- 5/5
Clean room, plenty of parking, helpful staff, great location and complimentary breakfast.
- 4/5
Comfort inn was ok. Place was clean and comfortable. TV was not the greatest colored vertical line on the screen.
- 3/5
Ok
- 5/5
The rooms were clean and in good condition. The walls were thin and we could hear the neighbors. The breakfast was very good with many options. We rested comfortably and were very satisfied with the stay.
- 5/5
Breakfast, clean rooms, easy access off of highway
- 5/5
Everything at hotel we needed. Very clean.
- 5/5
Nice clean place, close to Duke with lots of parking. Also, a good breakfast.
- 5/5
Clean. Pleasant staff. Nice breakfast. Well lit parking area.
- 5/5
Everything
- 2/5
Don’t clean up the rooms during your stay, don’t freshen up the room either. If you happen to need an extra towel you have to go to the lobby to try to get one. Breakfast ran out before ten am. It felt like a hostal in a third world country. Definitely overpriced for the service provided.
- 5/5
Very clean. Excellent staff! Great hotel set up. Right off exit.
- 5/5
This establishment is right off the highway exit. This makes it very convenient for road travellers. It is a very clean hotel. The cleaners do a fantastic job, and they are very friendly and deserve respect! The ease of checking in was fantastic. The set up of the hotel was nice, especially for graduation. Front desk staff was nice and helpful. There is also ample parking.
- 5/5
Amazing
- 1/5
I had a horrible experience. The bathroom ceiling had peeling paint. The carpet in the room had old food, the food was dried up meaning it was there for a long time (I never brought any food into the hotel). Also, I have pictures . The only reason I gave two stars was because of the breakfast, you can tell the breakfast ladies love their jobs. If not for the breakfast, I will give a negative star if possible. The cleaners are not doing a good job at all. No way I’m staying in a hotel like that again.
- 3/5
It’s a place to stay when others are way over priced or unavailable. We paid over $350 a night during Duke graduation weekend, and it’s definitely not a $350 a night hotel….maybe $120. But it’s clean.
- 5/5
Very good location, near Duke University, nearby good restaurants.
- 4/5
Great amenities, full breakfast each morning. Rooms were nice and cleaned daily. Bathroom was nice but toilet was too low to the ground and hard on the knees to get up and off the toilet.
- 4/5
Friendly staff, easy check-in. Hot breakfast in the AM. I enjoyed my stay.
- 4/5
We just slept there and enjoyed breakfast.Everything was great!
- 5/5
Very professional employees , clean rooms and very friendly at the comfort inn located North Carolina.
- 5/5
The hotel is in a great location and very safe area. Close to the highway but very quiet. There is a gas station across the street which is convenient. The hotel is very quiet but also family friendly. There is also free parking available The rooms are always very clean and the beds are so comfortable. The staff are wonderful and the breakfast offered is very good. The pool is great for a quick swim in the summer.
- 5/5
Great experience and I would stay again clean room. The only thing I would change is I would get roku tv so people cam watch good movies
- 4/5
It was okay for one night. Breakfast was pretty awful. But I didn't pay much to stay, so I expected as much.
- 4/5
Breakfast basic,staff good
- 5/5
Breakfast was very good and plentiful
- 5/5
Very clean rooms, staff pleasant and knowledgeable. Need handicap parking close to main entrance.
- 4/5
This is a nice hotel convenient to Duke and Durham. It has been renovated and the bathroom is very nice. It still is a bit tired in some areas, however. It was quiet. I would recommend this as a good value.
- 4/5
The hotel is nice for the price.
- 5/5
Great stay
- 3/5
The stay was easy. However, when I got to my room I noticed there was trashed still left in the trash can, there was strains of hair in the sink, and the shower wasn't clean. I was there on a business meeting and had multiple meetings, so I didn't have time to speak with anyone. When I got ready to check-out, I informed the front desk of the situation and she wasn't very warming. Sorry just my intake and opinion.
- 4/5
The hotel was clean, the service was friendly, and the free breakfast was tasty. However, the room had an unusual odor to it.
- 5/5
My aunt stay was very comfortable , I would recommend this hotel to my family and friends again.
- 5/5
The parking lot is very well lit. The staff were friendly and the room was clean. Our bed was very comfy! We would return.
- 4/5
Breakfast was fine. As usual long wait times for the waffle makers. Parking was alright.
- 3/5
Adequate
- 5/5
Nice and centrally located spot to stay in Durham. Rooms were clean and well maintained.
- 5/5
Rooms were very clean and loved the night light in the bathroom.
- 3/5
Ok
- 5/5
Would stay gain
- 3/5
The place is older. It’s okay. Stayed there due to its location
- 3/5
The breakfast was fine. Parking was very well lit but broken glass in the parking lot means there have been break ins. It was fine but definitely not as nice as the pictures online made it out to be
- 5/5
Very clean, great breakfast, friendly staff.
- 5/5
This was our second stay at this hotel as my husband is receiving treatment at Duke Hospital. We will definitely stay here for our future visits.
- 3/5
The room was clean and the bed was comfortable. The room fridge wasn't working at all though, and the lights in the parking lot were so bright it was like broad daylight at midnight. The blackout curtains couldn't keep out the light.
- 5/5
Staff was great
- 4/5
Yes
- 3/5
Clean room. Breakfast nice
- 5/5
Clean room
- 5/5
Yes
- 4/5
It was normal overall but the business was down and I really needed it
- 5/5
Most parking is in the back of property, arrangement of fitness room not optimal for watching tv in room
- 5/5
Breakfast was nice and hot. I stayed alone and felt very safe at all times. Thank you for such great service!
- 5/5
Good place to stay
- 5/5
Great breakfast and clean rooms.
- 2/5
I think renovation needs for the rooms.
- 3/5
Breakfast had no dairy free options and walls are thin but everyone is nice
- 4/5
The hotel was clean, rooms were comfortable, staff was exceptional. However, some of the furniture was a bit beaten up, and the guests were awakened with the fire alarm in the middle of the night. The alarm was unavoidable, but the front desk manager allowed an extended late checkout due to the inconvenience. It was a little noisy due to where my room was located, but overall, it was a comfortable stay. I definitely would stay at this property again.
- 2/5
Fire alarm went off late at night, none of the workers acknowledged it or explained what was going on after the fact. The lady working that night was rude and barely acknowledged me when I asked what caused it to go off. Room was decent and clean but had a very old smell to it. Won’t be back.
- 4/5
The water pressure on 5th floor was weak at best. But the staff was so friendly and helpful. I reported my few issues to the checkout clerk and otherwise would and likely will stay here again.
- 4/5
Room was clean and the bed super comfortable. Easy parking.
- 4/5
Enjoyed a comfortable 6 day stay.
- 3/5
Clean room
- 2/5
The room was nice. The bathroom was beautiful cause I love the walk-in shower, but they had bugs coming from the ceiling and all over the AC. I don’t know what kind of bugs They don’t look like bedbugs at all, but I told them they need to get someone to clean them up because they was all over the window and they was crawling on the ceiling. That’s the only thing I had with staying there at the hotel
- 5/5
Friendly staff
- 2/5
Entire building is old and smells like the cleaning products they use at
- 5/5
Room was spotless. Staff was very helpful during check. I didn’t get to enjoy the
- 5/5
A good room and good breakfast
- 5/5
Clean room, great staff, quiet
- 4/5
room was clean ,staff were helpful., furniture has seen better days, but bed was comfortable.
- 5/5
Helpful front desk. Clean updated room. Good breakfast
- 5/5
YES
- 3/5
The room is adequate, however the beds are terrible. The cupboard is in a weird place up against the air conditioner. The bathroom has been updated however things have been missed and could do with being fixed.
- 5/5
Clean,cozy,comfortable. Thanks to everyone, Great job
- 5/5
The clean room staff was very friendly
- 4/5
The front desk attendants were friendly and approachable. The room was clean, bed was comfortable. You should have more visible exit signs half way the hallways.
- 5/5
Very nice breakfast, clean room
- 5/5
I had a fantastic time during my stay. The room was clean and the staff was very nice. I would definitely stay here again.
- 5/5
Nice hotel
- 4/5
The room was ok
- 5/5
Every thing was wonderful
- 1/5
This stay was absolutely HORRIFIC. Do not stay here unless you want your car vandalized. 17 cars including my own were vandalized during my 1 night stay. The front desk said nothing at all when turning my room key in. I had no idea this happened until I got to my car. When going back in to tell the front desk they acted like it was not a big deal. Offered no tape or trash bags or anything to secure the window so I could make my 5 hour drive home in 30 degree weather. They stated that whatever happens in the parking lot is not their problem.
- 3/5
Convenient location. Breakfast as expected. But the major issue (and not the hotel’s fault necessarily) was approximately 10 cars had windows smashed in. What a disturbing discovery the next morning.
- 4/5
Clean room, hot breakfast buffet
- 4/5
Convenient
- 4/5
Cleanliness 5⭐️ Staff 4⭐️ breakfast 4⭐️
- 5/5
Clean room, great front desk staff. Good location for Duke Regional Hospital.
- 3/5
The room was fiine, basic doubled bed room.
- 5/5
Everything was just fine
- 3/5
Room and bed in very good condition, very clean. Pleasant check-in clerk. On the negative side, bedside lamp didn’t work and the shower doors are designed so you have to lean in most of the way and get wet to turn on and adjust water. Breakfast “eggs” didn’t taste like actual food.
- 5/5
Super clean updated room, great location for my wife's outpatient surgery. Only flaw was thermostate was set on 65 in January and room still was hot. If we need to spend the night in the area again, we will stay here.
- 5/5
Hotel was convenient to Duke Heart Clinic, shopping, and restaurants.
- 5/5
yess
- 5/5
Clean room. Staff friendyl and helpful. Parking safe.
- 4/5
Room was nice
- 5/5
No other hotels in this area is this exceptional with comfortable modern rooms, decent breakfast menu and a proper welcome entrance.
- 4/5
Cleaning staff was friendly and great
- 5/5
Quiet and clean
- 5/5
Good
- 4/5
Chek-in was easy. Rooms were pretty large. Had walk'in showers. Convenient location for why I was there. However, our heater went out the second day & we had to switch rooms, which was a hastle.
- 5/5
Great
- 5/5
I was pleased when we finally got the broom that I requested from last time
- 5/5
Front desk very kind clean
- 3/5
Condition of hotel was old and worn.
- 5/5
Friendly staff, clean room, nice breakfast
- 5/5
Everything ok
- 5/5
Very basic.
- 4/5
The front desk was wonderful in getting us checked in early and calling a cab to take us to the Duke Chapel to see the Messiah.
- 4/5
Nice room
- 5/5
Front desk - Receptionist was pleasant
- 5/5
Beautiful newly remodeled room.
- 5/5
Super kind staff!
- 5/5
The hotel's close proximity to Duke Hospital was a definite plus for us. Additionally, the hotel's close proximity to I-85 and other Durham freeways made it easy to quickly be at any of many restaurants, grocery stores and shopping malls.
- 5/5
This hotel is my “go to” whenever I have to stay in Durham. It has everything I’m looking for in a hotel. It’s clean The rooms are spacious. The breakfast is delicious and the staff is friendly.
- 4/5
Ok
- 2/5
Bed was w extra hard Breakfast was cold
- 3/5
Decent room with breakfast. No complaints. Stayed for just 1 night.
- 4/5
Close to duke
- 5/5
Only stayed one night. Everything good.
- 5/5
Yes great
- 5/5
Yes, the room was great the cleaning attendant was also Great!
- 4/5
Very close to Duke medical center
- 5/5
Everything was stellar.
- 5/5
Really enjoyed our stay at Comfort Inn. Convenient location, nice breakfast, easy parking and just off I85.
- 5/5
Clean room great personnel.
- 3/5
Older facility. Clean and comfortable. Coffee at breakfast was disgusting with coffee grounds in it. I showed to staff and they did nothing.
- 4/5
NA
- 5/5
Clean room, courteous staff
- 5/5
Great stay. Front desk was very nice and helpful
- 1/5
Not a customer friendly front office
- 4/5
Clean nice room -breakfast just ok
- 1/5
Bed bugs in the room. Got bitten all over. Complained to the office and they didn’t seem to care. Asked for a refund and are not really interested in helping. Left at around midnight and went to get another hotel.
- 2/5
Covers were dirty, not just stains but some crusty white stuff ( I don’t want to know what that was) front desk attendant was rude and senile, we didn’t seem to know how to answer any of my questions. Outdated rooms with furniture that looks like it’s from your great grandmothers basement. I wouldn’t expect too much but for very high prices this was inexcusable. No one supervised the front area so anyone at anytime can walk in and just go up the elevator or through the hotel. Plus if you’re looking for staff, good luck and the front desk bell doesn’t work because it’s strewed down so you cannot tap it. The bananas for breakfast were brown and all bruised and that was the only option and it’s paired with box eggs and greasy sausage and that’s your only option outside of cereal and making a waffle. Parking is limited and the location is directly off of the highway so it’s hard to exit the hotel onto the main road. People were in the hallway talking very loud at night and during the morning. I wish the staff would ensure visitors weren’t sitting around in the hallway as a hangout spot.
- 5/5
Clean. Convenient. Good breakfast. Nice staff.
- 5/5
Loved our stay
- 5/5
Clean room, nice staff, breakfast served was typical cuisine for hotel breakfast. Water in entrance area was nice. Typical hotel, no complaints.
- 5/5
Clean!
- 4/5
Desk staff was slow non attentive and sarcastic.
- 5/5
Great
- 2/5
The room had an unpleasant honor. The tv,microwave and fridge atopped working. I reported it to the person at the front desk. I returned hours later and it still did not work. The bathroom was recently renovated. The remainder of the room was very worn and tired. Never again!
- 5/5
Check in was easy as was checkout very friendly staff and the room was clean and comfortable
- 3/5
Fine for overnight stay. Clean but would not stay again. Parking lot was busy , noisy, walls were thin.
- 4/5
Efficient late night check-in and allowed a late check-out which was helpful.
- 3/5
Tfacility needs an update.
- 5/5
Need towel racks or hooks in the bathroom
- 5/5
Room was clean. Shower stall was new and sparkling clean
- 5/5
Good security the only complaint is could not turn left out of property but great location.
- 5/5
The sidewalk nesr the handicap parking on the left side of the building needs grinded down for wheelchair use.
- 5/5
Convenient. Good breakfast, excellent crispy bacon.
- 5/5
It’s okay.
- 5/5
Front desk service was amazing. Very friendly and welcoming.
- 4/5
Good place for a last minute stay
- 3/5
Bathroom was updated and looked fresh. It was at least quiet when I was sleeping in my room. Overall experience I would not stay here again. Nothing terrible, but also not great.
- 4/5
Good location near Duke hospital. Old hotel and there was limited parking available due to the number of what appeared to be work trucks. Room was clean and comfortable. Bear minimum for breakfast but over all, clean, I felt safe and would stay here again.
- 5/5
Easy check in,delightful breakfast,friendly staff
- 3/5
Disappointed that our accessible room had a step over tub. No way my wife could access it without assistance. Property is ok, showing it’s age. Convenient to the area that we were in.
- 3/5
Not convenient for entry and exit.
- 5/5
Finn was extremely kind and professional. We checked in late after a long day of events and Finn made the process quick and very pleasant.
- 4/5
Very noisy outside around midnight - sounded like a bunch of guys partying. I could hear it even over the noise of the AC
- 5/5
The staff was pleasant. Room was clean. Bed & pillows very comfortable.
- 4/5
We checked in very late and James the front my desk attendant was super kind and helpful. He walked us out to car to make sure we were safe getting our luggage and also help guide us for parking. We weren’t sure what to expect since we booked it while traveling and an hour before arrival and we were extremely pleased.
- 1/5
I would give -5000 stars if I could. The parking lot is nothing short of an absolute crapshow. The lady at the night desk, literally didn’t give a damn. Didn’t even check in. Had my non-refundable room refunded without issue though, Expedia were wonderful. As were the local police department!
- 1/5
First impression with the front desk staff, greeting was terrible, no hi, no how are you. Very flat face. Noticed the bad odor as soon as we entered the hallways. Odor was worse once entering the room. About 30 mins of being in the room, I noticed a roach crawling from the bathroom. We immediately packed up, informed the front desk. We shook all of our things before entering our vehicle. I’m still waiting for a refund.
- 5/5
Convient, afforfable, and clean.
- 4/5
Hotel is OK. I would return if I'm in the area again
- 5/5
These rooms are spotless, the staff is great, we stay here every 6 months visiting Duke Clinic
- 5/5
I loved ,my stay there. Thank you.
- 5/5
Clean and great staff. Felt safe
- 2/5
Check-in inordinately slow. A 15+ man work crew assembled in hall at 0530 w no regard for other guest.. big noise. Breakfast poor.. coffee very weak, food offering substandard.. not happy camper.
- 5/5
The staff are polite and oh so happy to help make your stay perfect. The rooms are very clean and inviting. My husband and I have stayed here for years when he visits the BA, a short distance down the street. I feel comfortable here while he is in the hospital, and always have. Great place to stay!
- 3/5
Good location!
- 5/5
Impressive and friendly environment, I particularly like the bathroom very clean
- 4/5
Was about what i expected….
- 5/5
Everything was pretty good.
- 3/5
Easy to get too from the highway
- 5/5
Clean hotel and comfortable. Great location. I was able to walk to a place for dinner which is always nice after driving all day. I would recommend this hotel.
- 5/5
Very clean
- 4/5
Website stated breakfast at 6:30, never mentioned that on Weekend it is 7:00. However, it was 7:30 before it was ready. Never be back at a Comfort Inn
- 2/5
When I booked this property, I looked at the reviews and the limited pictures. However, I was fooled. The property was not well maintained and it had stains on the hall and room carpet. The room and carpet smelled musty and damp and the AC ran continuously. The room furniture was worn and had chunks missing. I was stuck because of my pre-pay.
- 4/5
Clean room. Breakfast was good. Shower water pressure very low.
- 2/5
The place had a weird smell. There was a murder there. It’s in a bad area. The WiFi was awful.
- 3/5
Okay
- 4/5
Rooms clean but smell of carpet I rooms and halls
- 4/5
This is a basic, clean
- 4/5
Good
- 5/5
Found a live coach roach in my room within minutes of getting in the room.
- 3/5
Needs updating
- 5/5
Clean
- 3/5
The beds were not very comfortable. Seems the bathroom had been recently updated but not the bedroom itself.
- 5/5
Excellent
- 4/5
I did not like the prking. The trucks were taking up additional spaces and didn't pull all the way into parking spaces
- 3/5
Room was very clean but hall ways and elevators were dirty and unkept.
- 5/5
Staff was very friendly, the room was very clean, and the breakfast was very good.
- 5/5
Everything was great start to finish!
- 4/5
I enjoyed my stay
- 3/5
Wi-Fi barely works.
- 3/5
Good for the value, but there was a smell in the rooms. It was like a wet, moldy smell. Made it tough when you walked right into the room.
- 4/5
Need to have better grade toilet paper! And bigger pillows... what are those, throw pillows? Breakfast was "meh" at best... terrible terrible terrible coffee...powdered eggs... just not what was expected for 150/night
- 3/5
Bathroom shower door was installed incorrectly. A lot of water would spill out onto the floor and into the entryway. The bathroom door was very water logged and was extremely hard to open and close.
- 4/5
Most of my stay was very good with no complaints. On Sunday night however, there was a group of people right under my window in the smoking area that partied very late into early morning and smoked a lot of pot that invaded the rooms near that area. I realize this was not hotel staff, etc. but felt it should have been addressed by staff
- 1/5
I prepaid our room and when we arrived, we were told that we got the handicapped room on the first floor, next to the pool (where they keep spotlights on all night facing the building-specifically our room, and the freeway was right there too!) Needless to say, we didn’t sleep well at all. The breakfast was okay. Coffee was just average and came out of a NesCafe machine. Never want to stay there again.
- 5/5
Good sleep
- 5/5
I've stayed here several times and enjoyed it.
- 4/5
Clean updated bathrooms. Hard to find staff. The smell of cholorine and flowery air freshener was too overwhelming
- 3/5
Hotel was ok, nothing special but nothing terribly wrong either.
- 5/5
It is conveniently located near where we wanted to go. Everything is neat and quiet. Thanks.
- 3/5
building needs some modern upgrades
- 5/5
Room very clean all staff nice people
- 4/5
Good breakfast.
- 5/5
The male check-in attendant was very friendly and professional.
- 3/5
It was fine
- 5/5
Definitely a good value
- 1/5
We left after one night and fortunately I got a refund for a nonrefundable 2nd night. The walls are paper thin- we could hear the next door people talking as if they were in our room at midnight. We called 3x to the front desk to ask them to be quiet. Then, at 1230am, a van full of people pulled into the parking lot and were making a ton of noise that you could hear in our room. The van wasn't there the next morning so no idea who they were. This hotel is a 1star. I will never stay in a Comfort Suites again. My first time staying in one in TX was similar.
- 3/5
Thank you for listening. I don’t make this review to be submitted to everyone. I made this to the property and they can improve its service.
- 5/5
Staff were friendly and helpful. Easy on/off location for convenience.
- 4/5
CARPET in room and furniture not the best. Breakfast was good.
- 3/5
This hotel was ok. The person who checked us in was really nice, and check-in was quick. The hotel seemed very moist - the humidity didn't go away even after we turned on the A/C. The pool was ok - it needs some work, like most of the common areas of the hotel. The bathroom looked clean and upgraded, but a lot of the other areas in the hotel were a bit run down. Breakfast was ok.
- 4/5
A
- 4/5
The hotel was conveniently located right off the highway and was only about 20-25 mins from the airport. Check in was quick and simple.
- 1/5
Our room seemed fine at first, minus a few oversights with cleanliness (grease stains from someone else's head on the headboard being one example.) Again, whatever, I cleaned it up myself. We try to sleep that evening and discover that the actual blackout curtain isn't even designed to cover the window, and the flood lights from the pool are shining into the room all night. There are two flimsy white curtains that don't do much. ..Now I'm getting irritated. Into the night, we wake up with water covering our skin. The A/C, upon inspection, has water in it and is blowing so much humidity into the room that ALL our clothes are now damp, the floor is damp, and I had to turn it off. It's 3am and I don't have the energy to deal with it and I have a doctor's appointment in the morning. Came back that evening and took a shower to discover a raw sewage smell coming from the shower drain. We ended up leaving a day early because we couldn't tolerate it. I contacted the property manager through Expedia and asked for a refund for the night we didn't stay due to intolerable conditions, and was refused that simple, reasonable request. In summary: wouldn't recommend staying here if you like sleeping and not getting sick.
- 5/5
Great job with renovation clean and efficient
- 4/5
Room was spacious. Did smell a bit. Bed was comfortable. Only complaint was I could see through a gap in my door out in the hallway.
- 2/5
Hotel was very outdated and felt unclean and a bit unsafe given the people staying there.
- 4/5
There's really no scenery but close to where we needed to go. There was an excellent Mexican res
- 5/5
Comfortable and Updated.
- 1/5
Worst place ever
- 3/5
Property was renovated and clean, but it still had some features that were not, such as an old connecting door. Tile floor near entrance was wet and a bit slippery because of humidity. Wasn’t able to connect to Wi-Fi.
- 5/5
It was a nice place to start for a night. Clean
- 5/5
Absolutely wonderful stay, front desk staff go above and beyond to help you in every way possible.
- 3/5
Location and price were good. Smelled musty, room door latch and deadbolt not lined up.
- 1/5
The desk clerk was very rude and non responsive to our needs. We had to go sleep in the car until we were granted entry to the rooms we had reserved. When we returned to the office the clerk was still so uncaring that even then questioned our decision to stay. We did stay and the other staff that assisted us the next two days were wonderful.
- 4/5
However, there are some downsides: the area around the pool was dirty, and the sound insulation is extremely poor. On one side, we had noisy neighbors who kept making noise, and on the other side, we could literally hear someone jumping. And the worst part: who came up with the idea of putting coffee, tea, and a kettle in the bathroom?! Seriously? Right under the hairdryer, and to top it all off — a bottle of body lotion placed right above it. LOL. All in all, the hotel isn’t bad — but some things definitely need improvement.
- 5/5
Ok. Too much noise with doors open and closing….
- 5/5
Staff was helpful from beginning to the end .
- 4/5
Only problem I had was the parking. The parking lot was very small. Not enough parking for everyone.
- 5/5
Everything was clean and the staff were friendly. It was near to where needed to go.
- 4/5
The place was very well maintained. Great rooms and the staff. Wish they had more fresh options for vegetarian food for breakfast. Overall great place to stay.
- 2/5
The tv wasn't working when we arrived. I called down to the front desk to let them know. The front desk employee responded with "I don't know. Is it plugged in?" She offered no other assistance. The room felt damp and smelled musty. We were looking for a regular place to stay while visiting Dunham but this won't be it.
- 4/5
Fairly standard hotel experience, but musty smell in AC unit
- 5/5
Good
- 4/5
N/a
- 5/5
It might be good to add some extra goodies on the weekend breakfast menu, to make it a little special.
- 5/5
What you expect from an innkeeper.
- 3/5
N/a
- 5/5
Price was right. Room was fine as it had a frig and microwave….
- 5/5
Dining & shopping
- 5/5
Well, I will say this - don't pick this location based on the breakfast selection!
- 5/5
We had a 3 night stay and were able to rest and relax in a well kept facility.
- 5/5
The room and bathroom was both exceptionally clean. I will continue to stay there, if rooms are available as soon as my love one is in the nearby hospital.
- 5/5
Very easy access from Hwy 85. Nice clean facility. Good size rooms. Shower vs. Bathtub (better)