Hampton Inn Durango
About Hampton Inn Durango
Hampton Inn Durango is located in Durango, 2.7 miles from Durango and Silverton Narrow Gauge Railroad and Museum and 2.7 miles from The Durango Silverton Narrow Gauge Railroad. With a shared lounge, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool, hot tub and a 24-hour front desk. At the hotel, each room comes with a closet. Each room includes a flat-screen TV, and certain units at Hampton Inn Durango have a mountain view. Guest rooms will provide guests with a desk and a coffee machine. Breakfast is available, and includes buffet, American and vegetarian options. The accommodation has a sun terrace. Guests at Hampton Inn Durango will be able to enjoy activities in and around Durango, like hiking, skiing and cycling. Durango Hot Springs is 6.5 miles from the hotel, while Pinkerton Hot Springs is 11 miles away. Durango-La Plata County Airport is 16 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received mixed reviews with guests appreciating the friendly staff, clean rooms, and good breakfast. However, there were several complaints about the pool and hot tub not being available, rooms not being cleaned daily, and issues with the bathrooms. Some guests also mentioned problems with the elevator, noise, and uncomfortable beds.
- Friendly staff
- Clean rooms
- Pool and hot tub not available
- Rooms not cleaned daily
- 5/5
Breakfast was great
- 5/5
Good location if you’re going to drive the million dollar highway. Friendly and helpful staff
- 5/5
Really enjoyed our stay at the Hampton Inn. The breakfast was very substantial and varied one of the best breakfasts I’ve had at a hotel great kitchen staff great night shift check-in clerk. Will definitely stay there again.
- 5/5
It was good, we like to build our own waffles! Had a great stay Didn't have Cranberry juice..lol..nothing was bad. Great stay!
- 5/5
Our family had a great stay at the Durango Hampton by Hilton. The staff were excellent, the rooms very nice and clean, and the breakfast set up was fantastic. Our kids loved the pool and whirlpool too! When we’re back in Durango, we’ll be staying here again!
- 5/5
Better room coffee
- 5/5
Staff was very friendly. Rooms were clean. The location was quiet. Breakfast was good with a variety. Our son enjoyed the pool and hot tub. We had a suite, it was much smaller than I expected. The place could use some updating. Overall a nice place.
- 4/5
Property was very centrally located and convenient to dining. Employee was very helpful to recommend dinner spot.
- 5/5
Room was very nice and clean! Breakfast was fantastic!
- 5/5
As with the other Hamptons on our journey, needs more lighting in the room to help with better use of leisure areas.
- 5/5
A wonderful stay! A few days before arriving, I got engaged, and when the staff heard about it, they showered me with congratulations. Champagne and a congratulatory note from the Durango team were waiting for us in the room. I’ll have very good memories of this stay! Very clean, plenty of amenities, a pool, laundry facilities, and wonderful people. Breakfast was included in the room rate, which was also a big plus. Thank you!
- 4.5/5
Superb
- 5/5
Nice and clean Everything was good
- 4/5
Very good
- 4/5
Off the beaten path Not near downtown
- 5/5
Great breakfast, location. Room had a pet smell.
- 4.5/5
Clean, comfortable and very walkable area. Lots of great restaurants nearby and close to many outdoor attractions like rafting and hiking. Beautiful Durango! We could have used more T-paper and soap in our suite for four people along with more towels.
- 4.5/5
Clean, comfortable and very walkable area. Lots of great restaurants nearby and close to many outdoor attractions like rafting and hiking. Beautiful Durango! We could have used more T-paper and soap in our suite for four people along with more towels.
- 5/5
All the above. But the hot tub, never used it.
- 4.5/5
The location was great, the staff is very friendly and nice, and the room was clean and very comfortable. Loved the tea and coffee available in the lobby. Loved that we could get passes to the rec center if we wanted to work out (didn’t have time to take advantage of that benefit).
- 4.5/5
The location was great, the staff is very friendly and nice, and the room was clean and very comfortable. Loved the tea and coffee available in the lobby. Loved that we could get passes to the rec center if we wanted to work out (didn’t have time to take advantage of that benefit).
- 5/5
Friendly, clean and convenient.
- 2/5
Disappointing
- 4/5
Very good
- 5/5
Very Dog friendly. Gave us a map to the fog park.
- 4.5/5
Hotel employee at the desk was super nice and efficient.
- 5/5
Breakfast was very good, but I did not use the hot tub. It looked good, but I did not get in it.
- 5/5
Clean place
- 4.5/5
Superb
- 4.5/5
Nothing
- 4.5/5
Great location, daily housekeeping, clean , very good breakfast Nothing
- 5/5
Good rooms great locations it was a quiet location
- 4.5/5
Superb
- 3/5
Pleasant
- 5/5
Breakfast was nice but could have a few more selections
- 5/5
Clean and comfortable room. Well maintained. Safe area. Good breakfast offering. This was just a quick overnight stay for us on our way from Phoenix to Denver and will plan to stay again when in Durango.
- 5/5
Good location and pet friendly
- 5/5
Nate was extremely helpful at the desk and Kathy was so great in the breakfast area!! Everyone was so kind and friendly. It was nice to see somewhere that still cares about customer service.
- 5/5
Excellent place with friendly staff and delicious breakfast!
- 5/5
The breakfast was amazing, staff was helpful and friendly, check in and out was easy. There is no microwave in the room but there is one in the lobby. $20 check in fee but gets returned after stay. No parking fees and plenty of parking spaces.
- 5/5
Hotel was quiet and rooms clean with comfortable bed. Staff and breakfast were great. Appreciated restaurant recommendations. We ended up downtown and got to see what the town had to offer. Loved the area in general.
- 5/5
Will definitely stay there again
- 5/5
Breakfast was hot and plenty of food. The newly remolded area we stayed in was very nice. Should have more towels in the rooms instead of having to ask the front desk person. In fact we ran into a guest, (Just after my wife send me down to get 2 more towels) that we spoke to durning our stay that said they checked in with a family of four with only 2 towels. Come on!
- 4/5
We just stayed for one quick night. It was a nice hotel, breakfast was great. Perfect for what we needed
- 4/5
Room was good, breakfast good. Was able to use community center for workout room, but I always expect a workout room to be at the hotel for any Hampton Inn.
- 5/5
Excellent! Staff was so friendly and helpful.
- 5/5
Great reception for our pet and good location with respect to Durango attractions. The room was quiet and very clean.
- 5/5
Clean room
- 5/5
Great room, clean & new. Excellent breakfast served, with freshly sliced selection of 5 healthy fruit! Extensive Navajo interior design with professional staff!
- 4/5
Pool was closed and there was no communication when we were shopping hotels to stay at.
- 5/5
Nate at the front desk was AMAZING! I have never had such a pleasant check in. He greeted us with a smile. Gave us options on room choice and was just over all happy to be there. It even got busy at that time frame and he never once faulted on his positive attitude. Thank you for being awesome Nate!
- 5/5
clean room, great staff
- 3/5
The room was dirty when e checked in. There was blood on the light switches. The shower had dirt in the bottom of it. The desk had crumbs and grease. Check in took longer than I hoped. There was only one luggage cart and everytime it was needed it wasn’t there. I probably won’t stay here again.
- 5/5
It was clean, great communication, we had a restful night and a lovely breakfast.
- 5/5
Breakfast was fresh and good!
- 2/5
Staff ok. Room had a bad smell, not very clean.
- 3/5
the room was in decent condtition, and the staff was nice. There was however a mistake between Expedia and the hotel and i did not get the room i requested. Had reserved a suite and got downgraded to a double queen since there were booked. Since Expedia and the hotel dont talk to each other i got the hard end of the deal with a smaller room.
- 5/5
The staff was amazing! Very courteous and attentive! I highly recommend this hotel!
- 4/5
Didnt have it
- 3/5
Room was clean and bed was comfortable. Both chairs in the room were uncomfortable and could really use an upgrade.
- 5/5
Everything was wonderful!
- 5/5
We always choose Hampton because of their wonderful staff, clean comfortable rooms, and pet friendly accommodations. They are our go to when in Durango!
- 5/5
Great staff!
- 5/5
All good, great staff
- 5/5
It’s been a wonderful and welcoming experience.
- 4/5
I have no complaints everything was spot on nothing special or bad food was in walking distance the host was extremely nice 👌
- 4/5
Would stay there again
- 5/5
Everything was clean and comfortable. The staff was pleasant and helpful.
- 5/5
Very comfortable. Friendly staff. Good breakfast.
- 4/5
The room and hotel overall was very clean. The coffee in the room was terrible. Employees were very nice. They only have paper cups in the rooms. I was comfortable. I just thought Hampton Inn used to be a step above some of the others but it's really pretty basic but ok for a night.
- 5/5
We really enjoyed our stay here. It’s was clean and the staff was friendly. The hotel wasn’t that far of a drive from downtown. Good location.
- 5/5
Offer clean rooms, the staff is always friendly and knowledgeable the breakfast is always good and very convenient
- 5/5
Clean. Great staff
- 5/5
Ok
- 5/5
Room are great , the staff is very friendly and professional
- 5/5
Hot tub was great and sp was the staff she was a young gal ..and so sweet and super helpful.
- 5/5
Friendly staff.
- 5/5
Good
- 2/5
The air conditioning sounded horrible, the room smelled really bad, but the person who helped us was very kind.
- 5/5
Cleanest hotel I've been in for a while. The pool was great. Only downside from our room was the bathroom door didn't lock and the shower drained slowly. I went an hour and a half after they started serving breakfast and it was still really good.
- 5/5
Nice hotel
- 5/5
breakfasts are very good!
- 5/5
I like Hampton Inns. They are consistent
- 5/5
It was nice for one night
- 5/5
All good
- 5/5
Wonderful stay! Efficient and friendly check in and a well-stocked breakfast to fuel us in the morning
- 5/5
The room was exceptionally clean. Staff were helpful and friendly. Very nice area.
- 5/5
This was one of the best places we stayed on our trip. Everything about it was great, including local transportation, cleanliness, comfort. Great breakfast. The only issue is they don’t have a bar.
- 5/5
Always stay here when visiting my daughter at school
- 5/5
Enjoyed the lovely hot tub before yummy breakfast!
- 5/5
Front desk Amy was very helpful checking us in and in helping us find yummy food near our hotel.
- 5/5
Front desk staff was very helpful with restaurant suggestions.
- 4/5
Great place at the north end of Durango
- 5/5
Not sure how many of the rooms are remodeled but the one we got was and was very nice. They have a good morning breakfast and while they don't have a fitness center onsite, they provide free access to the well-equipped Durango Rec Center just a mile down the street - if you're looking for weights or some post-hiking light exercises. Hadn't stayed there before but would definitely recommend.
- 5/5
Outside of property needed attention. Weeds out front.
- 2/5
Room location even after request with 2 kids was terrible next to exit door. The window view was like a wall outside it and it felt like u are in a fortress covered with wall.
- 3/5
The room I stayed in, room 210, needs new carpeting. I cut open my toe at the foot of the bed because of an exposed staple in the carpet.
- 5/5
Stayed 2 nights if a 9 night trip. Third Hampton Inn stay of those nights. Always find them clean, updated and includes breakfast which the grandsons really enjoyed. We all loved the waffle maker. Good value overall.
- 5/5
2 night stay. Friendly staff , good location, good breakfast
- 5/5
Comfy, pet friendly, great breakfast, and wonderful staff!
- 5/5
This was our 2nd stay. Clean, quiet. No complaints.
- 5/5
Outstanding!!!
- 4/5
This is a nice but basic hotel. The room was clean but small and dark. Service was good. Staff was very nice. I thought it was overpriced for the location.
- 5/5
Great stay. Clean. Fun. Great breakfast
- 5/5
Beds are comfortable
- 5/5
Only "complaint" I'd have are the crinkly pillows and not so comfortable beds.
- 5/5
Nice property and friendly staff
- 5/5
Good location .
- 5/5
Good breakfast and great place
- 5/5
Well lite
- 5/5
.
- 5/5
Receptionist was friendly and informative. The pool was not open, however a complimentary pass to the local recreational center was given. The room is
- 5/5
A nice clean hotel good for getting to Purgatory, clean with breakfast and coffee in the room. Same as all other Hampton Inn experiences.
- 5/5
They had one of the best breakfast we had at motels. The first day they had biscuits and gravy and sausage and boiled eggs. The second day they had omelet and sausage. They also had mini waffles and all the toppings you could want to put on them. My grandkids loved it! They also had the usual things to like yogurt, fruit, cereal. They offered hot choc, juice and coffee. The rooms was clean, staff was wonderful and pool was nice.
- 5/5
Loved it!
- 5/5
Great staff
- 5/5
Hotel room was beautiful and clean. The walls are a little thin and you can hear everything going on, but otherwise great stay ! Staff was friendly and very helpful
- 5/5
Very nice
- 5/5
Very nice
- 3/5
1st room heater didnt work , 2nd room had a noise that sounds like loud ac compressor kicking on and off . It was clean , parking was so so . People and service was great .
- 1/5
The hotel room smelled like mold and had mold in the bathroom
- 3/5
The front desk staff was always helpful and kind, the last morning there was NO breakfast due to staff, although they could’ve offered a continental breakfast at the least, this caused us (family of 6) to spend more than $50 that we weren’t expecting
- 4/5
Everything was good except they didn’t do the housekeeping on the second day of our stay even after we asked for it. The front desk said that it got too busy.
- 4/5
Convenient for heading up to the mountain. Shampoo was completely empty upon arrival with no extras in the room. It was like the beds were changed and not much effort into cleaning the room. Wasnt necessarily dirty but just ehhh!
- 3/5
When we did get to our room there were no towels or drinking cups of any kind, and had to get these ourselves from the lobby and laundry stock room. In addition to the above issues, the sheets were scratchy and stiff, the guest elephants above us were annoying, and we had someone banging at our door at 6am.
- 1/5
When we arrived we were told that the room was not ready due to a staffing problem. Instead of having staff work to get the room i booked ready the manager on duty offered me and my wife candy and soft drinks as an appeasement. To clarify I booked a handicapped room. The on duty manager eventually offered me a regular king room that i just took because i was so tired. I waited in the lobby for about 30 minutes before i hot a room, and the on duty manager did nothing else to make it right.
- 5/5
Overall experience was great. Staff made our stay comfortable. Breakfast was excellent.
- 5/5
Staff was great
- 5/5
The place was conveniently located. Clean. The breakfast was great. The room was clean and comfortable. The service was cordial and friendly.
- 5/5
Great comfortable accommodation, with very comfortable beds.
- 5/5
We always love staying at Hampton Inn! Affordable clean, great breakfast and you just know what you’re gonna get!
- 4/5
We had a wonderful stay and smooth experience from start to finish!
- 4/5
Only problem was the lack of housekeeping for two days in a row.
- 4/5
Other than the pot smoking in the building, none of the usb ports working in the room, and having to sign up with the company rewards program for free WiFi, our stay was good.
- 5/5
Clean, convenient location, great hot tub and pool, nice breakfast, quiet, reasonable price.
- 5/5
Excellent. Clean. Nice location. Quiet. Would stay here again.
- 4/5
Quiet area with the Rover park close but and 7 min drive to downtown
- 4/5
Our room did not have a good view. However the customer service was very friendly and helpful. Pillows were too soft for us.
- 5/5
Very nice. Great breakfast in the morning. It helped save money and time eating out.
- 5/5
Staff at this location are excellent from the front desk to the staff in the breakfast area and also with the housekeeping.
- 5/5
NOw this! is a hotel. Clean, great breakfast, great staff, nothing done cheap, all very nice. I loved my 3 stay here and I'll be back.
- 4/5
Good stay
- 5/5
We had a great night at Durango! Hotel was so clean and very nice!
- 5/5
This place was nearly perfect. Awesome breakfast is served. The staff are friendly and helpful. The room was very comfortable. The only thing missing was a small microwave in the room as in other places.
- 5/5
Great location. Fantastic staff! Only frustrating thing is this hotel was not full so don’t know why they would put you right nextdoor to another room. The people next-door were loud and had kids running all over the place. Would’ve been nice if we were a few doors down from them.
- 4/5
I will come back again.
- 5/5
Great place to stay while visiting Mesa Verde. Staff was amazing. Room was very clean
- 5/5
Helpful staff. Great location
- 4/5
Clean comfortable and staff friendly
- 5/5
Very clean and close to eating places. Would definitely stay again. Great breakfast.
- 5/5
Wonderful experience all around with very kind and accommodating staff!!!
- 5/5
Excellent, helpful staff.
- 5/5
The staff was awesome!
- 5/5
A very pleasant stay.
- 5/5
Very quiet, very clean and and a benchmark staff!
- 1/5
Bad: ac unit was loud, I did an early checkin with a pet and still ended up on the 3rd floor. No microwave in the room. Passed two homeless meth heads in the hallway first thing in the morning. Smokers outside the front door first thing in the morning. No half and half at the morning breakfast. No grassy space to walk my dog. Lastly I was woke up in the middle of the night to people being loud, it was 1:30. Bottom line I splurged by spending more money at this hotel and the bang wasn’t worth the buck. I will never stay here again.
- 4/5
A good place for an overnight stay. Near downtown Durango, right on Hwy 550. Good parking, and many carts to bring belongings to the room. Nice size room, with big tv, and decent toiletries. We had a big king size bed, which was too soft for my liking, but I slept well, having nice blackout shades. We didn’t have time for the pool or hot tub. Breakfast offered many basic options, and was nice to have available.
- 4/5
Quiet, easy to sleep well. Its location was inconvenient as it was on the outskirts of town.
- 2/5
I asked for clean towels and garbage pick up after our first night and they never came. The room noise was horrible. Heard the elevator motor all the time. Could hear Someone in the room above us just walking.
- 5/5
Clean and recently renovated. Friendly staff great parking hearty breakfast
- 5/5
Nice rooms.
- 3/5
It was Hampton clean, but it was not Hampton Big. It reminded me of a remodel Days Inn no microwave in the room and the rooms are small . If I were Hampton Inn, I would take my name off That building!! was disappointed for the price I paid..
- 5/5
Nice hotel, staff was great. Room had a strong bleach smell.
- 4/5
Convenient location. It was clean and we felt safe staying at this location. We would stay here again.
- 5/5
Easy check in. Convenient. Clean
- 5/5
The staff were friendly, polite and professional. The hotel was clean.
- 1/5
The smell was overwhelming, starting in the lobby and continuing to the room. It was so bad we did not spend the night. Absolutely awful property. There was also a cyclical buzzing noise in the room.
- 5/5
They worked with us very well on our check in. We had an issue on our end, and they cheerfully corrected it for us. Couldn’t have asked for better customer service.
- 2/5
My tub was not cleaned and still had water and hair in it. There was a little nightlight plug in the bathroom which was nice but in the morning i noticed it was burnt on the back. Yikes.
- 5/5
Great experience
- 5/5
Friendly staff and a fun stay for the four corners motorcycle rally. Quiet and away from the busy downtown area.
- 5/5
It's a nice place to stay and the breakfast was great! Easy check-in with wonderful staff. I'd definitely stay at this place again.
- 5/5
Very nice and Clean Hotel.
- 5/5
It was Durango
- 5/5
Front desk clerk was amazing. She went above and beyond finding a microwave for each of our rooms.
- 5/5
Front desk clerk was amazing. Went out of her way to find microwaves for each of our rooms.
- 5/5
Great hotel, very convenient to town
- 4/5
Hotel was very clean and quiet & dog friendly. It was tough to get to the dog relief area and the space was overgrown and a bit treacherous.