Doral Suites
About Doral Suites
Located in Miami, 2.6 miles from Miami International Mall, Doral Inn & Suites Miami Airport West has accommodations with an outdoor swimming pool, free private parking, a fitness center and barbecue facilities. The property is around 3.8 miles from Dolphin Mall, 7.6 miles from Marlins Park and 7.8 miles from University of Miami. The hotel has a hot tub and an ATM. All rooms comes with air conditioning, a microwave, a stovetop, a coffee machine, a shower, free toiletries and a desk. With a private bathroom equipped with a bath and a hairdryer, rooms at the hotel also have free WiFi. At Doral Inn & Suites Miami Airport West all rooms include a closet and a flat-screen TV. Breakfast is available, and includes buffet, continental and American options. A business center and vending machines with snacks and drinks are available on site at the accommodation. Lummus Park is 8.7 miles from Doral Inn & Suites Miami Airport West, while Cocowalk Shopping Center is 9 miles from the property. Miami International Airport is 1.2 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the friendly and helpful staff, but express significant concerns about the cleanliness and condition of the rooms.
- Friendly and helpful staff
- Convenient location, often near airports and restaurants
- Dirty and unkempt rooms
- Outdated facilities and furnishings
- 1/5
No blanket, nothing
- 5/5
Very nice
- 5/5
Exceptional
- 0.5/5
The bed Cockroaches and poor customer service
- 4/5
but there was some broken things like the closet and 2 of the lamp lights were out but other than that it was really good
- 0.5/5
Bad
- 5/5
Location was good. Very central. Price was average.
- 1/5
Habitacion con muebles viejos y manchados. El baño con mildew y el agua caliente se demoro mas de 10 minutos en salir y tibia. No hay hielo disponible para los huéspedes, tienes que ir al frontal desk y te lo dan en una jabita, olor a marihuana fuertisimo justo en la entrada del hotel. Deberían tener un área de fumadores.
- 5/5
Very good
- 5/5
Perfect place to stay
- 5/5
Young guy at the front counter was Awesome!
- 5/5
Young guy at the front counter was Awesome!
- 3/5
The breakfast was just okk it could have been more variety. The room need upgrades
- 0.5/5
Bad
- 4/5
El lugar me parecio perfecto, todo limpio y organizado. Lo unico que no me gusto es que el aeropuerto esta cerca y el ruido de los aviones no te dejan dormir.
- 5/5
👍
- 0.5/5
Nothing Many reasons. beds smelled odd, breakfast options weren’t good, registered offender (involving minors) living in one of the rooms or recently did, bugs falling off the ceiling onto bed making one out of two rooms unusable. Staff was not helpful when we had questions and wasn’t willing to reimburse anything even though one room was completely unusable causing us to have to use the pull out sofa (which was also dirty) and when we went to go get bedding for it, they didn’t give a pillow they just gave a loose white sheet….
- 0.5/5
Nothing Many reasons. beds smelled odd, breakfast options weren’t good, registered offender (involving minors) living in one of the rooms or recently did, bugs falling off the ceiling onto bed making one out of two rooms unusable. Staff was not helpful when we had questions and wasn’t willing to reimburse anything even though one room was completely unusable causing us to have to use the pull out sofa (which was also dirty) and when we went to go get bedding for it, they didn’t give a pillow they just gave a loose white sheet….
- 1/5
Very poor
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Very good 👍
- 5/5
I have been visiting this place for 3 years now and I especiallylike how the location of the hotel is conveniently close to everything; the beach, restaurants, and even the airport. The only critique that I can share is that the place needs restoration, for example new beds and some doors fixed. You can tell that these buildings were once in better condition.
- 4/5
Very good
- 1.5/5
Close to the airport Almost everything,the staff was not helpful and the room looks clean but very old The beds not comftorable I have only stayed there for a couple of hours before my flight It works for people that want cheap price and know what they getting with the price .
- 1.5/5
Almost everything,the staff was not helpful and the room looks clean but very old The beds not comftorable I have only stayed there for a couple of hours before my flight It works for people that want cheap price and know what they getting with the price .
- 4/5
That a place like Doral inn had a good daily breakfast Couldn't find something about it
- 4/5
Couldn't find something about it
- 5/5
Exceptional
- 5/5
It was very clean and in a great area
- 0.5/5
Nothing Very dirty
- 0.5/5
Nothing Very dirty
- 0.5/5
Everything
- 4/5
Everything about the place was good Did find it
- 1.5/5
The room was not clean⅕
- 4/5
Did find it
- 5/5
Spacious, clean, quiet, beautiful, very convenient, I needed nothing to be comfortable. Everything I needed or may need was there. I actually loved it and did not want to leave. 😂👌
- 2/5
The room is big, that the only i like.
- 1/5
We never stayed here, but I had a reservation and front desk (staff) did not help finding the reservation. I called Expedia and they confirmed the reservation, but the hotel did not had the reservation. Then, Expedia called front desk (3 hours later) and the hotel staff finally found the reservation, but I was in another location (I could not wait). They refused to refund the money, but Expedia did it!
- 5/5
Everything was great and staff was super! Breakfast was amazing! Will stay again
- 5/5
Todo estuvo muy bien, me hubiera gustado que me respondieran cuando realicé una pregunta antes de llegar para ver si podía pagar un check-in anticipado pero no fue posible.
- 4/5
Facility is older but a great place to stay - would stay there again...
- 1/5
Worst place I've ever stayed. I booked this room one night before our cruise and the night after we got back from our cruise. The night that we stayed after getting back from our cruise we decided to check out and get a different hotel all together. The condition of the our room was unacceptable. The staff was argumentative and made excuses thinking they could somehow justify the many issues we came across. There was blood on the walls, curtains, and lampshades. There was hair from previous occupants on the pillows and in the sheets, moisture and bubbles coming from damaged flooring. The bathtub and the toilet were both leaking. The gaps in the doorways were almost an inch thick. The carpet was stained, sticky and smelly. The pool water was muddy. The list goes on and on.
- 3/5
Breakfast was ok.
- 5/5
Exceptional
- 5/5
It’s beautiful. The room was super spacious.
- 5/5
It’s beautiful. The room was super spacious.
- 3/5
Our room was clean, but everything in the room was very outdated. The curtains were stained, and all the furniture was very old. The staff were incredible. For what I paid to stay there,I expected the room to be a little nicer and I don’t mean the building. I’m talking about the curtains, mattresses and linens.
- 3/5
The badroom
- 3/5
The badroom
- 2.5/5
No pillows available, not even from the Service Desk.
- 5/5
the location and the staff were very friendly n/a
- 0.5/5
I booked this hotel for Monday to Saturday. Upon arriving a requested a head of time a wheelchair friendly room. The FIRST room I got was a nightmare! Stains EVERYWHERE! The shower was disgustingly dirty. Spots everywhere. Mold in the shower! It smelled like pee! Dirt on the couch and blood on the floors and chairs!!! I contacted the front desk immediately and showed them pictures of the room and the response was “the room was just cleaned but will get you a new one” and after looking for another hotel and not finding anything I agreed the next room we got was still not up to par but it definitely was a upgrade with hardwood floors (the only up grade) and the room smelled better everything else was the same. The air conditioner did not work the first night! I woke up sweating so bad! The breakfast was nothing to brag about eggs, boxed French toast , homemade waffles , pork sausages and cereal. The pool was nice. The staff was friendly but I would NOT recommend this place until it’s renovated & cleaned! I booked this hotel for Monday to Saturday. Upon arriving a requested a head of time a wheelchair friendly room. The FIRST room I got was a nightmare! Stains EVERYWHERE! The shower was disgustingly dirty. Spots everywhere. Mold in the shower! It smelled like pee! Dirt on the couch and blood on the floors and chairs!!! I contacted the front desk immediately and showed them pictures of the room and the response was “the room was just cleaned but will get you a new one” and after looking for another hotel and not finding anything I agreed the next room we got was still not up to par but it definitely was a upgrade with hardwood floors (the only up grade) and the room smelled better everything else was the same. The air conditioner did not work the first night! I woke up sweating so bad! The breakfast was nothing to brag about eggs, boxed French toast , homemade waffles , pork sausages and cereal. The pool was nice. The staff was friendly but I would NOT recommend this place until it’s renovated & cleaned!
- 5/5
Comfortable stay for the price and close to amenities like food and other necessities. Didn't get to try the pool or hot tub, but looked inviting. Maintenance was there when needed and helpful. Wanted to try the hot tub and pool, but didn't get the chance too.
- 2/5
Not worth the saving on money. Broken fridge which kept nothing temping properly, roaches in the room, not proper utensils for the kitchen, lack variety of breakfast and gym amenities were not it either.
- 2.5/5
Location
- 2/5
Location is great easy access to stores and mall Lack of bath cloths, only had hand towels and full towels. The staff didn’t tell the guess that were above us to quite down. Stay was uncomfortable due to noise and tv cable not working in bedroom
- 4/5
The Sofa-bed was in bad condition
- 3.5/5
Short walk to Walmart Supercenter. Good place to stay with family. There were no pots and cooking utensils to prepare a meal.
- 3/5
There is a basketball court and a small pool with jacuzzi. The jacuzzi was closed with caution tape. The pool is maintained but old and has plants around it. that gives the pool deck the appearance of being dirty and also allows for a lot of debris to enter the pool. We did not check out the gym. The parking was great as it was included and we could park relatively close to the room entrance. The room itself was very outdated. All things pretty old. There was a stale smell of mildew when you enter. The bathtub had stains which appeared to be from previous non-slip adhesive. But, it certainly didn't make you want to stay in the shower very long. Not sure if there are better rooms. The room did not have blankets, just sheets. We asked for a couple but were only give 1 a day later saying that is all they could spare. It appears that there are long term residents that live there. One guy was being evicted during our stay. I can't complain too much as it was cheap and we had low espectations.
- 5/5
Plenty of parking, clean suite
- 3/5
Everything was good for the price but there was this slim receptionist girl with the worst attitude ever. She spoke to me and i observed she spoke with others the same . I hope something be done about her.
- 1/5
The next day, the TV wasn’t working. Someone came but didn’t fix anything. We were told another technician would come, but no one ever did. The TV is still on and can’t be controlled. Breakfast was extremely disappointing. We waited over 30 minutes in line, and by the time we got to the front, there was barely any food left. There’s no system people were taking excessive amounts. Isabella in the kitchen was rude and refused to make more sausages for the rest of us waiting. The hotel itself is not clean or well-maintained. No washcloths (only medium towels), dirty carpet, no basic cleaning supplies, and dusty, exposed vents in the bathroom. I tried to give Victoria at the front desk the benefit of the doubt, but her attitude was unprofessional. The outside of the hotel looks much better than the inside, which is misleading. For the amount of money people pay, the service and conditions are unacceptable. The hotel is disorganized, understaffed, and in need of better management.
- 1/5
Smells and too dark also cockroaches
- 1/5
Old
- 4.5/5
They said shuttle was available but they changed for reservations Need to ask for more towels pillow oncofy
- 1/5
The property is in dire need of a renovation of the rooms and grounds. The carpet and furniture are old, stained and outdated. The kitchen is a full-size with all appliances but needs to be updated. The hotel also doesn’t offer washcloths. When I asked the clerk, the response was they don’t know why the hotel does not offer same. I thought that was incredible!!! The front desk clerk that checked me out was a young female with no name tag. Very rude and unapologetic. Not personable!! No customer service skills.
- 2.5/5
Need an upgrade, everything in the room is OLD. When it rains the ground floor is floating.
- 5/5
Amazing great and friendly service
- 3.5/5
It was nice. You get what you see on the photos. Room wasn’t as clean as would’ve liked (sticky floors and me and my friends had bed bugs bites). Other than that, it was fine if you don’t mind staying at a motel. It was nice. You get what you see on the photos. Room wasn’t as clean as would’ve liked (sticky floors and me and my friends had bed bugs bites). Other than that, it was fine if you don’t mind staying at a motel.
- 5/5
Everything
- 0.5/5
No washcloths, kept saying we only had one room when we booked 2.
- 4/5
Clean and confortable bed Train and airplane noise
- 5/5
Good location, clean friendly people for travelers
- 4/5
Warn and dated. Clean room. Close to stores and restaurants
- 3/5
There was an additional resort fee, no fireplace. My room was supposed to sleep 8, but only had beds for 6.
- 5/5
The wait
- 3/5
Needs more cleaning and fumigation is a must.
- 4/5
The room was ok. The fire wasn’t used but had ash in it.
- 4/5
The best thing was the location, Doral is very close to a lot of things to do. Staff was very friendly and helpful. I think that things they put in the bathroom like shampoo and soap could improve. Breakfast is very very simple. Options are not that many and they can improve that on their side. Things they put in the bathroom like shampoo and stuff can be better .
- 2/5
The 1st room I was given had smelly, dirty carpeting, a lizard and a leaky roof in the bathroom. In the second room, were roaches, gnats & two other indescribable types of bugs! The breakfast is at "welfare level" standards. I highly would not recommend!
- 2/5
We had booked for a family of four- I believe, the booking was 2 rooms and 2 bathrooms. It was only one bedroom and 1 living room with a small sofa. The bath towels were only for 2 instead of 4, the utensils were only for 1 or max 2 (no mugs, cups) ; I checked with the front desk more than four times, and they left it to the housekeeping who was not responding. The front desk girl with whom i interacted stated that she has gone beyond her required means but bottom-line all these were not met till the time - I purchased cups and mugs and other stuff from Wallmart to manage my stay.
- 1/5
Room was clean enough. Toilet did not function properly at all. The maintenance staff member Mario tried to assist Breakfast was limited and i didn’t see the staff cleaning the tables when guests left for other guests to use the space. I don't think I will stay again.
- 5/5
Good place to stay
- 1/5
The property looks old and not maintained. The furniture and decorations on the inside lobby are very outdated.
- 2/5
Asimismo, los pasillos se observaban antiguos y con cierta falta de limpieza, lo que nos generó algo de incomodidad, especialmente porque estábamos con niños. Como aspectos positivos, destacamos que el lugar cuenta con estacionamiento, está muy cerca del aeropuerto y tiene varias tiendas alrededor, lo cual resulta bastante conveniente.
- 1/5
One word…Roaches
- 1/5
poor quality room, dirty place and ugly aspect
- 1/5
poor quality room, dirty place and ugly aspect
- 3/5
Needs some upgrades
- 3/5
Needs some upgrades
- 1/5
The first room had roaches and filthy. The second room was so dated nasty and stained, all I could do was cover the couch and sit and sleep on it. The bed was stained and lopsided. Overall properly was dull, stained and dirty.
- 1/5
The first room had roaches and filthy. The second room was so dated nasty and stained, all I could do was cover the couch and sit and sleep on it. The bed was stained and lopsided. Overall properly was dull, stained and dirty.
- 3/5
- 3/5
- 5/5
It was actually Great
- 5/5
It was actually Great
- 5/5
Amazingly beautiful
- 5/5
Amazingly beautiful
- 2/5
Sounds like something was scratching the roof all night
- 2/5
Sounds like something was scratching the roof all night
- 4/5
The room was clean staff was courteous and friendly
- 4/5
The room was clean staff was courteous and friendly
- 1/5
This is not a hotel, the place have people living there full time, my room smelled like dirty feet, the appliances where rusty, and I found a dirty sack in the living room. I would not recomendación this place
- 1/5
This is not a hotel, the place have people living there full time, my room smelled like dirty feet, the appliances where rusty, and I found a dirty sack in the living room. I would not recomendación this place
- 5/5
Perfect environment and service
- 5/5
Perfect environment and service
- 3/5
In room need to be change the bathtub or paint. The staff people very nice
- 3/5
In room need to be change the bathtub or paint. The staff people very nice
- 2/5
I had the penthouse with the two bedrooms but was very outdated and old. Was not worth the money. I would not stay here again
- 2/5
I had the penthouse with the two bedrooms but was very outdated and old. Was not worth the money. I would not stay here again
- 5/5
Very nice place
- 5/5
Very nice place
- 5/5
Very lovely
- 5/5
Very lovely
- 3/5
Rooms need to be improved and thoroughly cleaned
- 3/5
Rooms need to be improved and thoroughly cleaned
- 2/5
Pillow case smelled like sweat like didn’t change bedsheets. I told the front desk. I guess it didn’t matter.
- 2/5
Pillow case smelled like sweat like didn’t change bedsheets. I told the front desk. I guess it didn’t matter.
- 2/5
El staff muy amable. El cuarto apestoso a humedad, el colchón del sofá horrible, todo manchado. La cocina del cuarto necesita más atención en limpieza.
- 2/5
El staff muy amable. El cuarto apestoso a humedad, el colchón del sofá horrible, todo manchado. La cocina del cuarto necesita más atención en limpieza.
- 2/5
If you want new towel you gotta go to front desk and ask,
- 2/5
If you want new towel you gotta go to front desk and ask,
- 2/5
The
- 2/5
The
- 4/5
Ideal for the purpose for the trip
- 4/5
Ideal for the purpose for the trip
- 4/5
We did find items that were left behind by previous guest. A cap under the sofabed and one side shoe under the bed.
- 4/5
We did find items that were left behind by previous guest. A cap under the sofabed and one side shoe under the bed.
- 3/5
My stay here was ok being that it was a short Doctors visit, it super close to everything thats needed.
- 3/5
My stay here was ok being that it was a short Doctors visit, it super close to everything thats needed.
- 4/5
Nice apartment
- 4/5
Nice apartment
- 3/5
There were 8 of us that booked the suite, only 4 towels, dirty carpets, run down kitchen appliances, sub par bathrooms.
- 3/5
There were 8 of us that booked the suite, only 4 towels, dirty carpets, run down kitchen appliances, sub par bathrooms.
- 4/5
The room was not spotless and it was dated. But it was clean enough. We didn’t get completely grossed out. You get what you pay for.
- 4/5
The room was not spotless and it was dated. But it was clean enough. We didn’t get completely grossed out. You get what you pay for.
- 5/5
It’s a good place
- 5/5
It’s a good place
- 5/5
Nice and very clean suites best hotel for family may be need a little more insulation for AIRPLANE SOUND because to close ro airport!!
- 5/5
Nice and very clean suites best hotel for family may be need a little more insulation for AIRPLANE SOUND because to close ro airport!!
- 2/5
Not enough towels and sheets And still waiting for my deposit to be returned
- 2/5
Not enough towels and sheets And still waiting for my deposit to be returned
- 5/5
Everything is good
- 5/5
Everything is good
- 2/5
The room was infested with bugs and the staff wasn’t very helpful.
- 2/5
The room was infested with bugs and the staff wasn’t very helpful.
- 5/5
Everything about it is good
- 5/5
Everything about it is good
- 5/5
Every thing is as expected
- 5/5
Every thing is as expected
- 1/5
Our stay was non refundable. We have immediately cancelled our next stay in a weeks time again non refundable. How can you advertise this disgusting place on your site. We demand a refund. This was sold under false pretenses.
- 1/5
Our stay was non refundable. We have immediately cancelled our next stay in a weeks time again non refundable. How can you advertise this disgusting place on your site. We demand a refund. This was sold under false pretenses.
- 5/5
Good
- 5/5
Good
- 2/5
Room was dirty and not clean
- 2/5
Room was dirty and not clean
- 3/5
Carpet in the room really needs to be cleaned. Staff is very courtious and helpful
- 3/5
Carpet in the room really needs to be cleaned. Staff is very courtious and helpful
- 1/5
Terrible place to stay. Felt unsafe. Everything was dirty and broken. A real dump! Pictures attached.
- 1/5
Terrible place to stay. Felt unsafe. Everything was dirty and broken. A real dump! Pictures attached.
- 1/5
No, the room was nothing what they said it was it smelled of marijuana and the bed. The sofa bed was ripped up and it was dirty with a lot of stains. We did not stay there. We did call Expedia and they did call the front desk and we left an Expedia file a complaint and is looking into this. We did not stay at this property. It was not what it said that it looked like or even smelled like very dirty.
- 1/5
No, the room was nothing what they said it was it smelled of marijuana and the bed. The sofa bed was ripped up and it was dirty with a lot of stains. We did not stay there. We did call Expedia and they did call the front desk and we left an Expedia file a complaint and is looking into this. We did not stay at this property. It was not what it said that it looked like or even smelled like very dirty.
- 1/5
Children playing basketball till 1am every morning. Planes flying overhead all day and night. Cant get a good night sleep.
- 1/5
Children playing basketball till 1am every morning. Planes flying overhead all day and night. Cant get a good night sleep.
- 1/5
The conditions are bad and the noise from the planes is terrible.
- 1/5
The conditions are bad and the noise from the planes is terrible.
- 5/5
Staff was very kind. Room was fine, but the bathtub was very slippery.
- 5/5
Staff was very kind. Room was fine, but the bathtub was very slippery.
- 1/5
Booked the larger suite and the online photos were very deceiving. Immediately we noticed the cleanliness of the particular room wasn’t up to standard. ESP for the price point. Rep offered us another room which we initially refused because there were no pillows within the unit. Unkept and no pillows. We have never experienced anything like this so we wanted a complete refund. Manager was unavailable that evening and attendant refused to give us a refund. Suggested and offered a room that would be “better” than the initial unit we were given. Reluctantly we agreed after contacting the authorities to eliminate any confusion. Unfortunately the next unit was even worse. Cracked mirrors, sand/dirt on floors through out, sofa was filthy, shower floors had rust stains, and several other things. After being told we would not be able to dispute anything until the manager comes in “between 8am-9am” we purposely waited until 930am to give the manager time to get in and make sure they were there and still wasn’t there or available until after 10am! At this point I knew they would try to give me issues for the full refund because a full day of the stay had elapsed at this point. Which is completely unfair to us losing a day because the manager was not available over night. So manager only offered to refund one day of the 2 days that were booked. Completely unsatisfied with how this was handled. Funniest part was the attendant acted like he didnt speak English when the cops came. Madness!
- 1/5
Booked the larger suite and the online photos were very deceiving. Immediately we noticed the cleanliness of the particular room wasn’t up to standard. ESP for the price point. Rep offered us another room which we initially refused because there were no pillows within the unit. Unkept and no pillows. We have never experienced anything like this so we wanted a complete refund. Manager was unavailable that evening and attendant refused to give us a refund. Suggested and offered a room that would be “better” than the initial unit we were given. Reluctantly we agreed after contacting the authorities to eliminate any confusion. Unfortunately the next unit was even worse. Cracked mirrors, sand/dirt on floors through out, sofa was filthy, shower floors had rust stains, and several other things. After being told we would not be able to dispute anything until the manager comes in “between 8am-9am” we purposely waited until 930am to give the manager time to get in and make sure they were there and still wasn’t there or available until after 10am! At this point I knew they would try to give me issues for the full refund because a full day of the stay had elapsed at this point. Which is completely unfair to us losing a day because the manager was not available over night. So manager only offered to refund one day of the 2 days that were booked. Completely unsatisfied with how this was handled. Funniest part was the attendant acted like he didnt speak English when the cops came. Madness!
- 5/5
Rooms need to be a little upgraded, but the place is beautiful very comfortable. Staff was good. Great will stay there again.
- 5/5
Rooms need to be a little upgraded, but the place is beautiful very comfortable. Staff was good. Great will stay there again.
- 4/5
Broken furniture, window blinds shredded, shower didn't work
- 4/5
Broken furniture, window blinds shredded, shower didn't work
- 5/5
It was clean but very beat up the armchair was ripped.
- 5/5
It was clean but very beat up the armchair was ripped.
- 5/5
Everything was great over the top just the lady from the front counter news customer service on her life
- 5/5
Everything was great over the top just the lady from the front counter news customer service on her life
- 3/5
Room was cold and clean. Very spacious. Only issues was shower valves needed maintenance and the tv could have been a little larger because of how far the beds were from them.
- 3/5
Room was cold and clean. Very spacious. Only issues was shower valves needed maintenance and the tv could have been a little larger because of how far the beds were from them.
- 5/5
Place is a great location just needs a renovation or clear out and build new , the staff is great service and friendly.
- 5/5
Place is a great location just needs a renovation or clear out and build new , the staff is great service and friendly.
- 1/5
Couldnt change my reservations even with the trip insurance. Masters of bait and switch. Had to add a day and they even made me pay 2 deposits, and change rooms. They target south anericans who cone to shop in Miami. These guys are crooks
- 1/5
Couldnt change my reservations even with the trip insurance. Masters of bait and switch. Had to add a day and they even made me pay 2 deposits, and change rooms. They target south anericans who cone to shop in Miami. These guys are crooks
- 4/5
It's not a five-star hotel, but if you're looking for a safe place to stay for a few days and want somewhere to rest, it's perfect! I would recommend it. The reception staff were very helpful.
- 4/5
It's not a five-star hotel, but if you're looking for a safe place to stay for a few days and want somewhere to rest, it's perfect! I would recommend it. The reception staff were very helpful.
- 1/5
TOTAL RIP OFF.
- 1/5
TOTAL RIP OFF.
- 4/5
Hotel clerk helpful, not pleasant though. Breakfast was crowded, need more seating or let food go to rooms. Place definitely needs lots of TLC. Not bad for one night would not stay much longer than that. Breakfast was good. Liked the setup pool, basketball hoop.
- 4/5
Hotel clerk helpful, not pleasant though. Breakfast was crowded, need more seating or let food go to rooms. Place definitely needs lots of TLC. Not bad for one night would not stay much longer than that. Breakfast was good. Liked the setup pool, basketball hoop.
- 4/5
it was convenient.
- 4/5
it was convenient.
- 3/5
The staff at this place make everything difficult. We stayed and then extended, had to repay the deposit every time, whilst they refund the previous deposit… it’s just trifling. Cleaning is non existent, since when do hotels not provide clean sheets/ towels at least once a week. I had issues with microwave which was glued together, oven was unusable as it hadn’t been cleaned and was Smokey… just not a welcoming place
- 3/5
The staff at this place make everything difficult. We stayed and then extended, had to repay the deposit every time, whilst they refund the previous deposit… it’s just trifling. Cleaning is non existent, since when do hotels not provide clean sheets/ towels at least once a week. I had issues with microwave which was glued together, oven was unusable as it hadn’t been cleaned and was Smokey… just not a welcoming place
- 3/5
Didnt like the excessive noise from airplanes
- 3/5
Didnt like the excessive noise from airplanes
- 2/5
Most of the time, the staff could not privide with information or additional stuff.
- 2/5
Most of the time, the staff could not privide with information or additional stuff.
- 1/5
I think only the help desk and reservation
- 1/5
I think only the help desk and reservation
- 1/5
No lo recomiendo para nada, nada que ver con las fotos que publican, propaganda engañosa, propiedad sucia y de mal olor, ha sido la peor experiencia de mi vida, no lo recomiendo para nada.
- 1/5
No lo recomiendo para nada, nada que ver con las fotos que publican, propaganda engañosa, propiedad sucia y de mal olor, ha sido la peor experiencia de mi vida, no lo recomiendo para nada.
- 3/5
En general todo bien, excepto el personal encargada del desayuno, así algo inrespetuosa, y deberían de extender el tiempo hasta las 10:00 am
- 3/5
En general todo bien, excepto el personal encargada del desayuno, así algo inrespetuosa, y deberían de extender el tiempo hasta las 10:00 am
- 1/5
This is the worst hotel i ever been, is disgusting place, bathroom very dirty, carpet like people was murder, the smeell you can imagine m, i ask for my money back but they didn’t m, they change the room 3 times was a little bit better but still very bad, dirty, floor like you going to fall i cry because they made my days in miami ugly! I want to share picture how disgusting are
- 1/5
This is the worst hotel i ever been, is disgusting place, bathroom very dirty, carpet like people was murder, the smeell you can imagine m, i ask for my money back but they didn’t m, they change the room 3 times was a little bit better but still very bad, dirty, floor like you going to fall i cry because they made my days in miami ugly! I want to share picture how disgusting are
- 2/5
the place is pretty run down
- 2/5
the place is pretty run down
- 4/5
Courteous and knowledgable staff. The the hotel location is relatively close to shopping and eating locations. This is a great location fir family stays
- 4/5
Courteous and knowledgable staff. The the hotel location is relatively close to shopping and eating locations. This is a great location fir family stays
- 1/5
This property is so dirty nasty and roach infected I literally had to check out. The rooms are horrible holes in walls and floor bedding dirty . Shower stank . Floor was filthy and wobbly felt like I was gonna cave in. Do not stay here !!!
- 1/5
This property is so dirty nasty and roach infected I literally had to check out. The rooms are horrible holes in walls and floor bedding dirty . Shower stank . Floor was filthy and wobbly felt like I was gonna cave in. Do not stay here !!!
- 5/5
Go
- 5/5
Go
- 4/5
If traveling with family nice place to stay with kitchenette
- 4/5
If traveling with family nice place to stay with kitchenette
- 3/5
it does require maintenance and renew fornitures
- 3/5
it does require maintenance and renew fornitures
- 1/5
Roaches and dirty rooms!! When i say this was the worst experience all around i mean it. As soon as i opened the door big nasty stain on the carpet and German cockroachs all over the room!! They gave us a different room still dirty but no roaches. You will not sleep good with a hard bed and hearing the airplanes and trains all night! The furniture and rooms are very outdated and smelly. I have never been so disgusted in my life. I would never go back even if the stay was free.
- 1/5
Roaches and dirty rooms!! When i say this was the worst experience all around i mean it. As soon as i opened the door big nasty stain on the carpet and German cockroachs all over the room!! They gave us a different room still dirty but no roaches. You will not sleep good with a hard bed and hearing the airplanes and trains all night! The furniture and rooms are very outdated and smelly. I have never been so disgusted in my life. I would never go back even if the stay was free.
- 2/5
Our stay was okay. It worked for us in the moment. However that room was very outdated, smelled like mildew. Not enough towels, pillows or bedding for 3. One of the front desk gentleman was very friendly and accommodating. We were able to check in a little earlier without any extra charge. Breakfast was okay but you can only eat in dinning area. You aren’t allowed to take your food back to your room. Area is noisy due to airplanes flying over and a train track in front of hotel. Laundry room card readers not working. One of the burners on stove didn’t work. Last day there saw a cockroach on the kitchen counter. I would not stay there again.
- 2/5
Our stay was okay. It worked for us in the moment. However that room was very outdated, smelled like mildew. Not enough towels, pillows or bedding for 3. One of the front desk gentleman was very friendly and accommodating. We were able to check in a little earlier without any extra charge. Breakfast was okay but you can only eat in dinning area. You aren’t allowed to take your food back to your room. Area is noisy due to airplanes flying over and a train track in front of hotel. Laundry room card readers not working. One of the burners on stove didn’t work. Last day there saw a cockroach on the kitchen counter. I would not stay there again.
- 3/5
People having conversations outside our room at 3am or banging doors at 1am. Pool towels could actually be pool towel
- 3/5
People having conversations outside our room at 3am or banging doors at 1am. Pool towels could actually be pool towel
- 1/5
Worst hostel ever
- 1/5
Worst hostel ever
- 3/5
Recibimos la habitación con evidencias de suciedad, baño sin lavar, piso de la cocina sucio. Vajilla sucia. Alfombra sucia. Sin aspirar.
- 3/5
Recibimos la habitación con evidencias de suciedad, baño sin lavar, piso de la cocina sucio. Vajilla sucia. Alfombra sucia. Sin aspirar.
- 5/5
The properties was not fully established.Wit wash clothes and towels.Some of the curtains were old with holes and needed to be replaced. It's a very nice place to stay.It just needs a few upgrades
- 5/5
Good location overall. Very spacious unit with the 2 queen bed suite. Upstairs had queen and separate bathroom. Downstairs had their own bathroom. Nice couch and living room area with kitchen. Unit is on the older so don’t expect too much but it’s worth the price and location.
- 2/5
Killed 3 small roaches by the end of the trip (bathroom & kitchen). No face/hand towels. Cheap mattress. Not enough pillows for 2 people. Saggy couch. Neighbors were all permanent residence there and lined the walkways with chairs. They just hang out and smoke all day. The hot tub was broken and I was really looking forward to it. The pool looked nice but was full of unattended kids so we didnt go in. The breakfast was good. Overall its ok for a short stay as long as you are ok with those things.
- 2/5
Didn’t provide solutions. Not recommended
- 1/5
It was dirty. The shower floor was filthy. The entire suite looked old and needs an update. People were hanging outside the property all hours of the night. I didnt even stay 5 min and booked another Hotel. Very disappointed.
- 1/5
Bad service
- 4/5
- 2/5
Sabanas sucias. Bañera sucia. Todos los sonidos se filtran en la habitación. No pudimos desayunar porque habia cola y para pasar a la sala del desayuno hay que dar el # de la habitación. 9 cortesía. Haun no me devuelven el $ del depósito y hace una semana de esto
- 3/5
Friendly staff
- 4/5
Excelent
- 1/5
Due to medical reasons was not able to check in hotel refuses to refund $ for reservation
- 5/5
Clean, the fresh breeze of cold air on a hot day roght when entering the room was great. Staff were very nice and the location was good.
- 4/5
Lovely
- 2/5
problema with the wc and clean the kitchenette
- 3/5
Bad Smelly carpets and small bathroom
- 2/5
Breakfast was good both days, parking was convenient. We did not appreciate at all people haggling out of a room with a table and drinks, like in El Chavo del Ocho. We were lucky our room was not next to theirs. If you like a quiet place, look somewhere else, this is minutes away from the airport, in line with the runways, so you will have planes flying close to your nose the entire time. The room has a kitchen with all appliances and a clean large refrigerator. We recommend the owner to perform a good makeover.
- 1/5
You'll survive if you're only using the hotel for a one-night stay, but other than that, I would not recommend this location. It was dirty, with dust and what looked like blood stains on the wall. The bathtub had black dirt stains. The water shut off while I was showering before check out. Staff gave no notice that the water was going to turn off
- 5/5
Amazing stay
- 1/5
Dining staff rude, coffee’s cold. While taking a shower the water just turned off. We called the front desk they said they shut it off without warning. Room not that clean, no towels.
- 1/5
We saw cockroaches in the living room, bathroom, on the kitchen floor & inside the kitchen drawers. The bottom of the bathroom tub was stained with large dark gray spots (like dirty feet). It was just awful.
- 1/5
When I arrived the room was filthy. Mold on walls. There was no was clothes. When I told the front desk he did nothing. I paid 400 for the night in the suit and we had to wear shoes and sleep with our own blankets because it was so gross. We would have left but everything was so high because it was last minute. Would never recommend this place.
- 3/5
Excellent location, needs more cleanliness and more kitchen utensils. But overall I enjoyed our stay
- 2/5
It was just too noisy and it impacted my sleep and the sleep of my family. The hotel is in a flight path and the planes are very loud. In addition, other guests were in the courtyard playing loud music after midnight. The music was stopped only after calls to the front desk. Staff should have intervened and stopped the music and loud talking without other customers having to contact the front desk. It was not a good experience.
- 4/5
The size of the room
- 1/5
a complete nightmare, dirty, neglected, full of bedbugs and cockroaches, everything broken, not suitable for living, water leaks, everything dirty, torn blankets, motels are better than this place that calls itself a hotel. I have photos of all that.
- 3/5
Nicely located, room was not properly clean, found used towels in the bathroom, had a running toilet that I fixed, sofa bed had no cover on the mattress, blanket in the closet had a dead roach in it.
- 1/5
many years ago, this used to be a nice property beautiful rooms beautifully kept up. Now it’s disgusting falling apart no housekeeping services no clean tubs if you want towels or sheets, you have to bring them up to the front desk yourself and get new ones and make your own bed and put in your own towels. This is the last time that I’m staying there. They don’t care about their customers.
- 5/5
To close to airport
- 2/5
The property is old and rundown our room smelled musty and moldy. The kitchenette was reasonably nice. The pull out couch was stained and gross. There was a domestic outside our window and in the morning someone got arrested also. Would not stay again.
- 4/5
- 1/5
Barry bad maintained property. Carpets were Larry found a couple empty plastic bottles behind the bed and underneath of it. Coffee pot never been clean neither the coffee machine inside the room. Stay tonight spend $425 on a very crappy hotel room. My advice: Don't waste your time and money on this hotel.
- 3/5
The check in was good. Rooms were spacious and clean. Mattresses were not very comfortable. There was lots of arguing outside our door in the early morning that woke us up. Check out was good. The clerk said we should have called him about the noise and he would have called cops.
- 5/5
It was quiet and safe
- 2/5
En general no se parece a la foto, esta lleno de cucarachas pequenas y todo deteriorado, para el precio que tiene.
- 1/5
Me and my wife checked in at about 11:30 pm at the front desk. We were given the only room availible #621 located in building #6. To our suprise the room was dirty and inhabitale for us to stay in so we slept in the car. Please refer to photos.
- 4/5
Typical nice Inn & Suites, w/the usual critical living amenities, that make your Life & Stay easy & pleasureable.
- 5/5
Very good for the price. Decent breakfast and not far from shopping. I will stay here again for sure
- 1/5
This place is extremely dirty, the bathrooms have mold, the sheets are dirty, the carpets smell bad, the rooms look dirty and shabby.
- 2/5
The shower is gross and falling apart. The toilets seats are cracked and damaged. The decking feels like it is going to break through. Kids sitting around the basketball court at all hours of the day smoking dope.
- 5/5
Great hotel
- 2/5
Hotel charge you with $28 and some change for service didn’t understand what service the dont go a do cleaning service, if you need anything from the property have to go to the from desk and look it for your self ( toilet paper refill, paper tower refill, clean blankets, ect, it was really inconvenient.
- 3/5
Old and in need of some renovations
- 4/5
It was ok
- 4/5
Decent breakfast,clean rooms, clean bathroom. Price affordable as well. Mark
- 1/5
-it "accommodated" 7 people, but only had dishes enough for 4 at a time -the showers were grungy -the towels were too small to even fit around my average sized 13 year old -there was mold on the walls in the bathroom -the lampshades were stained with some kind of fluids -there were several clumps of hair around the entirety of the space that were there when we arrived -the floor was so dirty that my kids had black feet within minutes of walking on it -there was water damage on the ceiling -the pull out bed had crumbs in place of sheets -it took well over a half an hour to get ahold of someone to get sheets for the bed that my kids were waiting to sleep on -the flooring was so poorly done that there were several gaps in between the vinyl slats, causing some scrapes -the oven didn't even work, although they quiclly fixed it by switching it out with another one -there was no hand soap for washing hands -our clothes got covered in grease stains when washed in the washers and dryers that werent cheap to run -the drywall was heavily cracked and damaged Definitely not worth the cost, especially because we were charged $80 to check in 3 hours early. I would've been ok paying that much if it was a nice or clean hotel, but it wasn't. I was legitimately worried that we'd get bed bugs, and we could not get out of there fast enough. If I could give it a negative 5 star review I would. I wouldn't recommend to anyone.
- 1/5
Terrible experience and the worse Inhad tonsuffer for a week. It was to dirty, with cockroach and hairs every where. The smell was insane. I request a refund and they refused to lete go. They ruined my vacations.
- 2/5
Unfortunately, I was very disappointed. The unit we were in, seemed as it had not been cleaned in a long while. Soiled towels and dust every where. Consent noise from the planes going in Miami airport.
- 4/5
Convenient
- 5/5
Q
- 1/5
This was quite possibly the worst that I've ever stayed in. I ended up staying in two different rooms because the first one smelled terribly very dirty including long dark hair on the counter andbinBathroombathrooms.
- 1/5
When we arrived to the hotel, we checked in and went to our room and there were roaches and the pillows were disgusting as if they were stuffed with newspaper . The cups were filthy straight out the cabinet they had stains in them, also no hot water for days . They switched our room the first day and it was the same conditions .
- 5/5
The bath tub was dirty
- 1/5
Bed was terrible felt the spring all night. Place needs renovations bad. They have the gall to charge $150 for resort fee. Carpet is filthy and smelly
- 1/5
I seen a roach n the kitchen and the rug was soaked with water leaking
- 4/5
I liked how everything was set up—very cozy and accommodating. There was some weird coloring on the shower handle; I thought it was rust but just leaving it here in its case so the owners can improve. But luckily, it was just there, the showers were clean. I would definitely recommend and I would definitely go again
- 1/5
Breakfast staff was incredubly rude.
- 4/5
A
- 3/5
Great affordable accommodation for larger familys. Unfortunately very dated, needs updating. Very loud from planes flying in to airport
- 5/5
Perfecto
- 3/5
It was an ok stay I wouldn’t stay again though.
- 1/5
Ac not working
- 1/5
This is an ok hotel. Staff was friendly and welcoming. Unfortunately we has a bad experience with the room (1224). The room had an urine smell around the two beds; the toilet did not drain; there were white spots all around the carpet; the kitchen floor had ketchup spots all over. My family have gotten better service in the third world countries we've traveled to for half the price.
- 5/5
All was good for a few things that did not work properly. For example, the garbage disposal.
- 1/5
The room bathroom dirty!! Bathtub dirty!!! Bed terrible and I pay for a king size bed and the receptions give us a two twin’s!!! I don’t back again!!! Terrible hotel
- 2/5
First of all i booked it on the 22nd of October while we were on our cruise..but after reading reviews i tried to cancel our reservation on the 23rd..no one answered the phone..Expedia tried calling..i was lucky enough to get a flight back home on Saturday instead of being stuck here..i couldn't cancel or them refund my money.
- 5/5
Nice
- 3/5
Bathtub was peeling off. House phone was not working. TV reception is spotty. General conditions of rooms and buildings shows signs of aging.
- 5/5
The rooms are worth the amount of money they are asking for and not one single person has complained about my special need daughter and they always find the time and the space to accommodate you very nice friendly staff
- 1/5
Very dirty. No comforter. Air broken. Never again
- 1/5
Stay somewhere else if you have a choice, this place is terrible.
- 3/5
It wasnt to bad. But the rooms interior needs updating. And the carpets smelled
- 5/5
I stayed one night on a business trip, so i can't really say about shopping, transportation and dinning options, but in Miami, those are things you find at every corner. I can say though, that the room was neat, couldn't ask for better. I wish every hotel was like that. The staff was friendly. It's quet, no weed stink at all. Room didn't have any odors or nothing. Great work, guys!
- 1/5
Need improvement in the place
- 4/5
The biggest problem is the internet conection. It is extremely unstable and this cause several problems with my work.
- 3/5
Years ago the property was well kept the tub needs fixtures the curtains were torn once these issues are fixed it will be nice place to stay
- 3/5
Property seemed well kept but no housekeeping available. If we needed anything in the room, we had to go to the front desk to get it, which wasn’t a problem since we were told at check in. However, We booked a room for 7 people only were given 4 towels and were questioned as to why we needed more towels. Attendant gave my daughter an attitude for no reason. Made her feel very uncomfortable, very unpleasant experience.
- 1/5
Pésimo servicio el hotel está en malas condiciones me entregaron un cuarto con la alfombra súper mojada con fuga de agua y con un sillón con un resorte de fuera que cuando me acosté pillo mi pie menos mol no fue mi espada por que si no muero por que el resorte estaba grande con una punta súper filosa creo que para lo que uno paga y recibir ese pésimo servicio no vale la pena se los digo está mejor un motel 6 que esto da asco en todos lados del hotel huele a marijuana no dan toallas nada de lo que ofrecen es verdad cuando llegas al lugar es otra cosa
- 1/5
Nasty. We arrived 5 minutes later we left.Bathroom floors sticky with mold. This place needs to be shut down for health violation. No refund even though we left the moment we saw the room.
- 3/5
No a this time
- 1/5
No
- 1/5
I complained about my room because there was a lot of noise going on and he was very rude and I almost left