Ayres Suites Diamond Bar

Front desk people were nice. Breakfast was okay but i think people in the kitchen may need to show more smile, be more accomodating and treat visitors equally. There was someone there that needs to have more patience and learn the art of public relations.

Muy bueno el hotel. Bien ubicado, solo decir que la señora que estaba atendiendo el buffet del desayuno fue un poco ruda en una situación con otro cliente. El buffet està normal. Gracias

Our stay was great. The property is well maintained. The rooms are clean. Breakfast is very good. Highly recommend.

Clean and comfortable rooms offer a good nights rest. Don’t know why steaming tv isn’t offered but seems like chain needs to catch up. Coffee was shut down early and not offered until morning. Otherwise site is very nice.

Clean room but could us updating. Staff was very friendly and helpful. Breakfast was just ok.

Very friendly staff, the room was decent. They didn't offer any complimentary waters, and to purchase water was too expensive. There was a lot of kids being loud while we were trying to sleep. Other than that it was a good experience.

Bad

Clean beds and bathroom I wish my room had better lighting and our iron wasn’t the best

thank you.

Room was clean and friendly staff. We were bummed we could have breakfast due to our early departure. We had a double queen room. One of the beds felt like it was broken, too soft and not comfortable compared to the other bed that was in the room.

Normal items for breakfast, but what spoiled the atmosphere was the staff, no one smiled or even tried to say good morning, looks like they were watching everyone thinking like they were going to steal food.

Very good

Superb

The rooms were clean, big rooms and free breakfast.

I enjoy my stay definitely recommending to friends and family

Wouldn’t change a thing. Staff greeted us friendly and helpful. Room was clean, stocked, inviting. Decor had classic personality, not modern, stark, sterile. Seemed like safe location, well lit parking. Late entrance by key only. Breakfast fare usual, but all fresh and hot. We’ve stayed at Ayres before - a well run small chain!!

Elegant entry and sitting area. King suite room was comfortable and the kitchenette was useful for our trip Would like to have some whole fruit option at breakfast instead of cut fruit

Superb

Location The water on hot side got a bad odor, the refrigerator wasn’t working, the front desk make us wait for her to finish working on her computer and she gave us a smoking room which I don’t sign for it.

Very good

N/A

The breakfast was fresh, and I was especially appreciative that the scrabbled eggs were freshly cooked and not watery. And the staff were extremely friendly and helpful.

Ayres Suites Diamond Bar - is a "10"! Very professional front desk people, and very courteous. Room is fantastic, spic and span! Breakfast offers a great selection of different varieties. Easy parking! Surrounding is quiet.

This place was great. Nice location. Breakfast was delicious. Friendly staff. I would definitely stay here again.

Exceptional

All was good

It’s very clean and the staff is friendly, they have a laundry room with one washer dryer. They have a workout room with a bench, some dumbbells and three cardio machines. A lot of of the rooms have Jacuzzi tubs you have to ask. The driveway is a little small, you almost miss it and it’s very steep going down. They also have a security guard at night. There is also a breakfast bar open approximately three hours per day, scrambled eggs, sausage, bacon, waffles, pancakes, cereal, oatmeal, coffee, tea, orange juice, apple juice :-)

Thank you everything is excellent service and accommodation staff very helpful and friendly

We had a great experience, my only request would be the availability of alternative milks for coffee in the breakfast area (non-dairy creamer still contains a milk derivative)

Very good

Exceptional

Very clean

It is definitely a hotel that I recommend, will always recommend, and will continue to be a customer.

Very happy the staff is helpful and friendly and meet all my request and accommodations thank you so much truly appreciate it

Best value in the area.

Even though my business was in Fullerton and the hotel was a bit of a drive, I still couldn't find a better place than Ayres Suites Diamond Bar. This was my second stay in the past two years, and once again, the experience was excellent. The rooms were cleaner than 99% of the hotels I’ve ever been to, and incredibly comfortable. With the friendly staff and relaxing atmosphere, it’s easy to see why I chose to come back. I would definitely stay here again. nothing.

Very clean, elegant, friendly staff. The breakfast was good, but expected more options since says buffet breakfast.

Even though my business was in Fullerton and the hotel was a bit of a drive, I still couldn't find a better place than Ayres Suites Diamond Bar. This was my second stay in the past two years, and once again, the experience was excellent. The rooms were cleaner than 99% of the hotels I’ve ever been to, and incredibly comfortable. With the friendly staff and relaxing atmosphere, it’s easy to see why I chose to come back. I would definitely stay here again. nothing.

Even though my business was in Fullerton and the hotel was a bit far, I still couldn’t find a better place than Ayres Suites Diamond Bar. This was my second stay in the past two years, and once again, the experience was excellent. The rooms were clean and comfortable, the staff was friendly, and the overall atmosphere was relaxing. I would definitely stay here again. The rooms were cleaner than 99% of the hotels I’ve been to, and they were also very comfortable. The staff was friendly, and the overall atmosphere was relaxing. That’s why I chose to stay here again.

Exceptional

A great value and all...

Nothing, & They have Horrible customer service

Breakfast was excellent. It was complete, nothing missing.

Exceptional

Nothing, & They have Horrible customer service

Exceptional

Breakfast was excellent. It was complete, nothing missing.

I loved everything about Ayres, the staff was great and very friendly. Nothing!!

everything was great! The breakfast could be better especially the coffee. It would be great if you had an open omelet bar for breakfast.

Nothing!!

A great value and all around very good experience

Exceptional

We always enjoy the staff service and overall cleanliness. Disappointed we were charged $55 for one night for my 10lb Havanese. Always pet friendly but unexpectedly now friendly for a hefty fee.

A little outdated room but decent

This hotel is clean , quiet and neighbor with a golf course, staffs are very friendly, location is near to everywhere we want to go. My three days stay are very relaxed and enjoyable. Everything is perfect, except the bed is too soft for my 70 plus old body. :-)

Very clean rooms

Clean, great location Nothing bad to say

Clean, great location Nothing bad to say

It was clean Nothing

It was clean Nothing

Exceptional

Large room comfortable beds

Large room comfortable beds

Superb

My second time staying here when I was having home remodeled. It was like being on an actual vacation! The desk clerks were so friendly and welcoming. I got a quiet, good nights sleep and ate a great breakfast the next morning. I hope to stay here again!

Great spot for a quick overnight!

Everything was good. I highly recommend it

💯

The breakfast and location were very good. Also Danielle at the front desk was very friendly, accommodating, always greeting us with a smile. Also the young man at the desk didn’t get his name very friendly, gave me great advice/directions. Nothing. Had a great stay.

The breakfast and location were very good. Also Danielle at the front desk was very friendly, accommodating, always greeting us with a smile. Also the young man at the desk didn’t get his name very friendly, gave me great advice/directions. Nothing. Had a great stay.

I only dealt with one staff member. The woman at my check in. Not personable not customer service skills. My check out was ok (not with her). First I told the front desk girl the fan was making a noise, so she said she would have maintenance fix it. They actually moved me to a different room, but did not move my unpacked bags. keys did not work for me to get my back, so i had to go back down. In general based on my experience with her (which I got so frustrated with and told her to call the police if she wants -which she did). The end result was she gave me new keys that worked and I got my bags and moved them to my new room. I will never stay at this hotel again. I highly recommend the public avoid this hotel too.

Really nice property with good size rooms and good breakfasts!

We booked a King Studio Suite for 2 nights. The Description of the room said there is a a sofa bed. We got a large room but no sofa bed nor couch. The only chair in the big room is a chair for the desk.

Big, clean rooms There was a smell in the entrance, dog urine I think.

Big, clean rooms There was a smell in the entrance, dog urine I think.

Property was very nice and staff was very helpful

Very good

Exceptional

Kind reception and good coffee

Very good and kind people

Close to where my family lives No comment

Very nice room. Clean and comfortable. The couch and coffee table was unexpected and made the room that much more comfortable. The staff was excellent at check-in. Breakfast was great for eating fast before heading out for activities. Plenty of room and helpful staff. Parking was easy and ample. Location was quiet and the view out the window facing the freeway was quiet and far enough to not be bothered. Pretty trees blocked any views which was really nice.

Close to where my family lives No comment

Satisfied

Our room was clean and comfortable, staff were always available and responsive, and the breakfast was delicious each morning.

Great stay. Premium quality towels and bedding.

Excellent hotel, room big, clean, friendly staff. Convenient location. Breakfast is good.

We alway stay at Ayres when we travel to California. All their properties are clean and the beds and pillows are super comfy. Staff is always nice as well. Great buffet breakfast.

Exceptional

Superb

Great location. Nice staff The air kept turning off and it didn’t blow very good.

Great location. Nice staff The air kept turning off and it didn’t blow very good.

Breakfast was included A+ . They had a social hour that provided free drinks and snack as well . Must stay

Best location

Very good

Professional and very friendly staff. Room and bathroom were clean. Property is a little dated, but well maintained. Breakfast was good. Parking was easily available.

Comfortable room

Property is very pretty and breakfast was great. Pool and spa were closed which was unknown to us when we booked and the staff could care less and provided no assistance. Our queen suite seemed to be 2 double beds. Very strong smell in the room, probably cleaning supplies as it smelled like listerine. Windows had no screens so we couldn't open them to air out the room.

The refrigerator door opened the wrong way, it was facing the wall instead of towards the open area of the room. The handle on the small sink in the room was very difficult to use. You had to yank it upwards with two hands, and it was not intuitive how it worked. Again we had to call someone up to the room to show us how to operate it and they had difficulty figuring it out themselves.

Good overall, not overwhelming. No complaints.

Clean and welcoming

Very good

it’s good

Good breakfast, nice clean room, great staff

Thank you Ene, Milpitas Ca

I liked the cleanliness. It was fully stocked so I did not need to ask for anything like extra pillows were in the closet. Coffee was provided and refrigerator and sink bar area. Beds were clean and comfortable. And I was actually surprised with the delicious free breakfast . I did not expect that. So I saved money. Overall wonderful experience I stayed one night so it was perfect for me

Very poor

I liked the cleanliness. It was fully stocked so I did not need to ask for anything like extra pillows were in the closet. Coffee was provided and refrigerator and sink bar area. Beds were clean and comfortable. And I was actually surprised with the delicious free breakfast . I did not expect that. So I saved money. Overall wonderful experience I stayed one night so it was perfect for me

Room and price were great. Great breakfast and room was clean. Still waiting to receive my incidental hundred dollars back.

Friendly staff, clean room, nice breakfast that was included what else is there.

Exceptional

Friendly staff, clean room, nice breakfast that was included what else is there.

Exceptional

Our stay was fantastic! Fulfilled all our requests and needs.

I dont have any complaints

Clean Friendly staff Great Location Breakfast outstanding

This hotel was a welcomed surprise. It was a long drive from No Cal, and the high-end feel and comfort were much appreciated. Nice room layout with comfortable amenities. Location was easy to access.

Clean with great amenities. Complete breakfast a plus. Very good location for a quick stay near LA

Very friendly staff, great decor, comfortable and spacious rooms, and a lot of complimentary amenities. Not a very walkable area.

Great place Everything you need

Good breakfast—scrambled eggs, sausage, pancakes; oatmeal, yogurt. Melons for fruit option. Would have liked bananas and apples.

Complementary breakfast. Clean and good size suites.

It was very beautiful. It also had easy access to the freeway which was great. And despite the closeness to the freeway you couldn’t hear it from your room which was also nice.

Breakfast is always great NA

The room was excellent. Great space Very clean great furniture. Could have used firmer pillows. The bar was great. Loved having a safe. HVAC was interesting. Since wall mounted worked off a remote control. Could’ve used some instructions. Staff was helpful with instructions. Breakfast was excellent. Good variety.

Everything was great

Room was clean and comfortable. Breakfast was decent. Overall great stay

Clean room. Breakfast very good with lots of options. Quiet.

This was the second time I booked. Hotel is great location and nice room.

yes yes

The hotel is nice and quiet. I love the free parking.

Breakfast selections. The swimming pool was not available and we did not find out until we arrived.

The property was well kept. The best part of the stay was the staff. From my first phone call to the property where Sylvia kindly assisted and helped with my request for early check-in and questions I had to the actual check in with Adrian. Rather I am at the front desk or at the dining hall, the staff was attentive and kind. And the breakfast was impressive. You don't get this kind of breakfast of this quality, quantity and service anymore. I would definitely recommend and consider a repeat visit.

All the staff members were extremely gracious and helpful. The yummy treats were a nice surprise, especially after a long car ride and a day of traveling. The common area was clean and welcoming. Overall, the amenities exceeded my expectations. If I were to be nitpicky, the beds were on the softer side for my liking but this of course is a personal preference.

The cleanliness and warmth made the facility welcoming. N/A

The property was clean and inviting the moment you walk in. The rooms are also very clean and roomy. I very much enjoyed my visit, and would definitely recommend this hotel. The breakfast was very good and a lot of choices.

Well maintained and we really love that you have soft water. None

Everyone is so nice here- and all very helpful. The parking is great and there’s security at night. The rooms are large and always clean. I’ve stayed here every month since Jan and the customer service is A1- not steak sauce, haha- great service always!! I highly recommend this hotel- I haven't had the breakfast myself but my family has and they all say it’s really good. Anything you need they are always happy to help. A/C is cold and fridge/microwave is really nice to have in the room too!!

Nice assortment of food choices for free b-fast (cold and hot cereal, bagels and toast, waffle maker. Scrambled eggs, tater tots and sausage. Juices, coffee. Food was hot and tasty. A/C worked well. Many channel choices on TV. Check in and check out was quick and easy. I have stayed here 3 times and have never been disappointed.

Fine establishment

it’s good

The room was awesome and the breakfast was too Nothing

I always have great experiences at Ayres Suites - Diamond Bar. From the time I check-in, front desk staff is excellent, especially Sylvia. Rooms are clean and they have a well-organized troop of maids so you can get it cleaned every day if you want. The room itself I was in had 2 comfy beds, faced the parking lot, had a good temperature decent pressure shower, cold AC, a desk, decent TV, a mini fridge and a microwave. Room was peaceful. Great hotel, wonderful staff and a reasonable value for California prices. Oh yeah, and there's a complimentary breakfast every morning with eggs, sausage (bacon on Tues. and Ths.), waffles, cereal, toast, yogurt, fresh fruit (can't recall which type), toast and a few other things. Most definitely will (and have) repeated staying here at Ayres Suites Diamond Bar. Always a pleasure.

Breakfast was adequate. Smaller than places we have been before. Needed more fresh fruit. Last day we ate breakfast, lot of items were out waiting to be filled.

Comfortable stay and friendly staff Breakfast was a little disappointing as compared to stay at another Ayres Hotel.

The rooms on the ground level need full curtains for more privacy there was a person walking around and could see inside our room from the back sidewalk facing the golf course

Hotel needs an upgrade, pit bull..really…this is getting ridiculous.

Loved the stay it was wonderful and worth the location and price

A hidden gem! Loved my stay.

Ayres has been my favorite hotel. They never failed me even a single time.

I was able to check out via the phone in the room which I appreciated.

We were greeted warmly when we checked in, put into a very nice, clean room and had a very good breakfast with our stay.

Excellent experience. Wonderful hotel. My family loved staying here they didn’t want to leave! The youngest member of our family group fell in love with the scrambled eggs that the hotel served for breakfast. He said they were the best eggs he ever had, he’s 11 and super picky! I have to agree the food was fantastic and made the entire experience that much more memorable. The staff is so so kind and welcoming. We checked in pretty late but the staff welcomed us in with top tier hospitality. This hotel literally checks all the boxes. We can’t wait to come back! We’re already planning our next stay here. Do yourself a favor and book your stay here, you won’t regret it! 10/10

Do not disturb signs very easily fall off the door handles !

Very nice and clean. Easy access. Sylvia has great customer service and a great attitude. The breakfast was wonderful. Please leave the pool open later. Would have been awesome to have the jetted tub in the accessible room.

Great hotel and great employees! Sylvia is a gem that brightens day! All was excellent!

Complementary breakfast. Nice facility. Social hours.

The best

Everything was perfect.

Everything was Very good ...

This is one of the best hotels to stay at. We stay here whenever we get a chance. Excellent hotel, everything is excellent!

Staff at breakfast time should have a welcoming and pleasant demeanor to show that they are there for the guests.

In a such a way it was hard to get to everything especially coffee and waffle maker. I was disappointed as I’ve stayed at other Ayres and this one was also very noisy a lot of loud rude people walking the hallways late at night. Certainly not a 9.6 rating in my opinion

Clean, staff friendly

I have traveled a lot in and out of this country, this was by far one of the best hotels I’ve stayed at. Staff was 150% on all levels on all days! Clean, quiet, beautiful, quaint & a top pick. I was impressed!

Stay was wonderful, breakfast was great.

Very nice. Would stay again

Bed was not comfortable

The room was amazing clean nice ac and amazingly huge tub well decorated and comfortable bed and soft pillows would stay agin

The staff at the front were not too welcoming. The shuttle driver mad rude comments when we went to enjoy the complimentary breakfast that Monday morning. He said “I thought it was just for the crown people, why are “they” coming so early” a bit judgemental if you ask me. Other than that the property is great and the cleaning staff was helpful. We would consider staying again

Staff always helpful and nice. The rooms are clean. Easy check in and out. Didn’t get to try the free breakfast but it smells really good!

Staff always helpful and nice. The rooms are clean. Easy check in and out. Didn’t get to try the free breakfast but it smells really good!

Excellent value!

Excellent value!

Perfect

Perfect

Breakfast was great! Location of room for disabled was perfect. Thank you.

Breakfast was great! Location of room for disabled was perfect. Thank you.

Great customer service and clean room, spotless hotel 🏨👌.

Great customer service and clean room, spotless hotel 🏨👌.

Always a great stay at Ayares Suites DB

Always a great stay at Ayares Suites DB

Friendly Service, Security Guard on duty!

Friendly Service, Security Guard on duty!

Room was clean staff was nice

Room was clean staff was nice

Always a clean, reliable stay for business!

Always a clean, reliable stay for business!

The rooms was gross, smelled weird, there was a fly in the room and the carpet looked like it hadnt been cleaned in 50 years. I will say the staff was incredibly friendly and smiling all the time.

The rooms was gross, smelled weird, there was a fly in the room and the carpet looked like it hadnt been cleaned in 50 years. I will say the staff was incredibly friendly and smiling all the time.

So accommodating! Breakfast was great and the room was quiet.

So accommodating! Breakfast was great and the room was quiet.

Hotel was very clean and the room was very nice

Hotel was very clean and the room was very nice

Yes

Yes

Clean room made for a good night’s sleep

Clean room made for a good night’s sleep

it’s excellent!

it’s excellent!

Family friendly. Would recommend. Convenient location.

Family friendly. Would recommend. Convenient location.

Hotel was very well maintained. Was in a pretty good neighbourhood. We liked the overall stay

Hotel was very well maintained. Was in a pretty good neighbourhood. We liked the overall stay

Delicious breakfast

Delicious breakfast

Funky little hotel

Funky little hotel

Easy check in. Room was clean. Acoustics were not great. Could hear people walking in their rooms above us and anytime someone flushed a toilet, used the sink, or shower. For the cost of the room, it was a fine enough value.

Easy check in. Room was clean. Acoustics were not great. Could hear people walking in their rooms above us and anytime someone flushed a toilet, used the sink, or shower. For the cost of the room, it was a fine enough value.

The room was clean and spacious. The hotel is located next to the freeway, but didn’t hear cars passing by. Love the breakfast and location is near lots of Asian food/restaurants.

The room was clean and spacious. The hotel is located next to the freeway, but didn’t hear cars passing by. Love the breakfast and location is near lots of Asian food/restaurants.

We always enjoy our stay at Ayres Suites in Diamond Bar!

We always enjoy our stay at Ayres Suites in Diamond Bar!

Breakfast really good for complimentary. Friendly staff.

Breakfast really good for complimentary. Friendly staff.

We are returning guests. Staff is always good and the rooms are always comfortable. We appreciate the double layer windows with the proximity to the freeway. No sound issues at all.

We are returning guests. Staff is always good and the rooms are always comfortable. We appreciate the double layer windows with the proximity to the freeway. No sound issues at all.

Clean and quiet rooms even though mine was facing the freeway. Bed was comfortable! Friendly staff, plenty of parking, and really great breakfast!

Clean and quiet rooms even though mine was facing the freeway. Bed was comfortable! Friendly staff, plenty of parking, and really great breakfast!

Big room and the staff are amazing.

Big room and the staff are amazing.

Very good

Very good

Clean

Clean

it’s good

it’s good

The temperature control in the room was terrible. I either froze or melted. Water pressure on the shower was terrible. Water just dribbled out of the shower head. I'll never go back again!!!!!

The temperature control in the room was terrible. I either froze or melted. Water pressure on the shower was terrible. Water just dribbled out of the shower head. I'll never go back again!!!!!

Clean room, friendly staff, good breakfast

Clean room, friendly staff, good breakfast

Room was very clean and staff were very friendly.

Room was very clean and staff were very friendly.

Affordable price

Affordable price

Room was very clean and comfortable. Property very well maintained. Staff friendly.

Room was very clean and comfortable. Property very well maintained. Staff friendly.

Very good standards of hospitality

Very good standards of hospitality

Always enjoy this hotel. Comfortable beds, good breakfast, nice hot tub, friendly staff. Only complaint is that they need to leave the back door open later than 10 PM for people in the hot tub!

Always enjoy this hotel. Comfortable beds, good breakfast, nice hot tub, friendly staff. Only complaint is that they need to leave the back door open later than 10 PM for people in the hot tub!

Room was generally clean. Staff was kind and accommodating overall. Aside from the bathtub and air conditioner showing its age. I enjoyed my stay overall.

Room was generally clean. Staff was kind and accommodating overall. Aside from the bathtub and air conditioner showing its age. I enjoyed my stay overall.

Absolutely wonderful stay! Great hotel, services, & staff! No complaints! Very reasonable price. Excellent hot breakfast buffet!

Absolutely wonderful stay! Great hotel, services, & staff! No complaints! Very reasonable price. Excellent hot breakfast buffet!

Excellent staff and beautiful facility with quality food. Will definitely go back again.

Excellent staff and beautiful facility with quality food. Will definitely go back again.

Staff was very nice. The service was great during our stay.

Clean and friendly!

Yes! Breakfast was fresh and room was clean!

it’s very good

Great friendly and courteous staff. Large and well appointed room. The room was nice and quiet.

coffee

Very Clean, nice staff,large rooms

Great place

Room was clean and the breakfast was great and the staff was friendly.

The menu breakfast was good. Air conditioning was okay.

Outside of hotel, very clean w/ plenty of free parking. Inside hotel, very well kept. Rooms are clean and spacious. Breakfast was good and with good timing. Not the traditional 5 am - 7 am breakfast window most hotels pass out. Staff was real helpful. Over all great selection.

Nice large room. Good breakfast. Clean safe property.

A little better than Average

Nice, clean, large rooms and great breakfast!

The hotel was very clean, beautifully decorated, and had spacious rooms with comfortable beds. The breakfast was hot and had wonderful options. Such a convenient location by the freeways.

Great place to stay we stay there every time we’re in California

The room was very clean. I really like that check in time was at 3pm and check out at 12pm. Staff was very friendly.

Hotel, convenient location, nice staff. I would have liked to get into the exercise facilities earlier, but I understand the restrictions. Thank you for a fabulous couple of evenings!!

we stay at them a lot. When our child is playing in her volleyball clubs we need to stay overnight frequently in the LA, CA area for her tournaments. We've never beeen disappointed!

Room was clean, the hotel itself is very cozy and quiet. This was our second stay there and it was great.

Property and room were great.

Room is spotless. Customer service is excellent.

Love the antique decoration of the hotel. The rooms are very clean

➡️Seriously gross watered down coffee. Major disappointment! Perhaps they should stop being cheap and at least invest in Starbucks coffee. Also there was not a carafe of water kept in the lobby for guest, like other 3 star hotels do. Customer reps weren’t friendly or helpful except for the lady who checked us in. Breakfast was 1 ⭐️. Very poor quality food, no fresh whole fruit like bananas, apples or oranges. Just out of season cut up cantaloupe with grapes and what appeared to be frozen pineapple. Breakfast was one of the worst selections that I have ever had. Would I stay here again…probably not! stop being cheap at investing

Clean rooms. Great staff. Great breakfast

Everything was perfect

Very nice and clean! I really enjoyed my stay!!! I’ll will be back!!!

Clean rooms. Daily Housekeeping. Daily clean towels. Breakfast was plentiful and hearty. We had a quiet stay for 6 nights. No issues with noise even though its next to the highway on both sides. They accommodated an early check-in. Parking is spacious, plentiful and included. They even have an evening guest reception where simple snacks and beverages may be enjoyed. Front desk staff were friendly and welcoming at all times. The staff at breakfast had a few odd reactions when i was observed pouring myself a bit more coffee and added just one more strip of bacon to my plate. They spoke Spanish and i understood their conversation. Otherwise they were hardworking keeping the breakfast room clean and stocked. I would definitely recommend a stay at this DIamond Bar location.

Breakfast staff were kind and helpful.

clean room and clean hotel.

Excellent value. I recommend

Staff was welcoming. Inside the hotel was quite clean. The only detriment is the location is so close to freeway, that outside noise makes a walk unenjoyable. Inside the hotel- this is non-issue.

All count.

Everything was fine.

No

Excellent breakfast options

To me, this is the best value in the area for the price, it exceeds what other hotels offer. I like how it’s tucked away, yet super close to the freeway.

Best hotel in the area by far! you'll pay a bit more but it's well worth it for the helpful, friendly staff, fabulous breakfast included, and absolutely gorgeous hotel with saline pool and hot tub. Bonus: Treadmill in workout room goes to 25 incline! I'll always stay at Ayres from now on. Also, while not 100% necessary, it's rare to find a hotel that cleans daily since the insanity of the early 2020's lockdowns so that was a nice surprise to come back to a clean and fully re-stocked room in the evening. Truly an exceptional hotel. Enjoy!

Clean room, friendly staff and good breakfast

Good

Hotel was clean and quiet.

Very friendly staff and professional. Clean room and very nice hotel. Quiet. Would stay again!

The place was decent, nothing special. Free breakfast was nice but selection is limited. Gym was really small and stinky but we were able to get our workouts in.

Staff Associates took care of all my needs and request. Loved the hospitality and ambience. Thank you so much I appreciate you all. 🙏🌸🌟😁

Homeless people have access to the breakfast salon ! One day a homeless woman was able to get to the room of a guest

Breakfast has plenty of options. Room was clean.

Average but clean for an older facility

AC and hot tub both used during our stay. Room clean, parking free and safe.

Staff was pleasant and courteous. Breakfast was fone. Location centered for our activities.

The rooms are SO spacious and the staff was extremely accommodating. Our stay was great and we will definitely be booking here again!

Third time staying here, Always a pleasant stay. The staff is great, the room is clean and the bed is comfy. The breakfast buffet is good and the grounds are kept well. Will stay here again if we’re in town.

Clean and comfortable facilities.

Room was clean, bed and pillows were comfy. Didn’t have breakfast but in stays before it was always a good buffet with lots of choices. We always try and stay at an Ayres if there is one in the city we are traveling to.

During our recent Mt. SAC trip, we hoped for a late checkout due to a later race start. Breana at check-in was friendly and said it should be fine. But the next morning, Sylvia firmly denied the request, citing fairness to cleaning staff and other teams. She suggested that we leave the race early. (Insert eyeroll here. Perhaps only run 1/2 the race?) We respected her stance and returned post-race at 12:02 PM. Our room cards had been deactivated, but Sylvia reactivated them briefly, admonishing us it wasn’t a late checkout. She also said that she had sent another employee to our room to make sure that we were out and to ignore him. I wondered if she sent him to everyone's room immediately at noon? Yet, I saw him walking from my room only towards the front desk. Hmm? We grabbed our bags and checked out without issue, though cleaning staff were still working in other rooms. Despite that hiccup, the stay was excellent. Room 122 was spotless, and the bedding was so comfortable I slept pain-free for the first time in months. Breakfast was standard but satisfying, with friendly kitchen staff. I just wish we’d had that extra half-hour to avoid the scramble. We’ll be back for future races—and Ayres Diamond Bar remains my top pick.

Nice

Good check in.

Clean and stylish room, beautiful lobby.

Overall I was very happy with parking, breakfast , gym and suite . Would definitely stay here again .

Beautiful Euro-boutique styled hotel. Very clean. Friendly service. Rooms were immaculate, comfortable and spacious. Just never liked the sink outside the bathroom concept. Breakfast was really nice, nothing spectacular though. Highly recommended. Would definitely stay here again.

Pleasant accommodations. Decent breakfast and good coffee. Friendly staff.

We love this hotel. It is close to the hi-way. Close to electric car charging station. Quiet and clean and comfortable hotel. Free parking. Free WiFi. Good breakfast. Heated outdoor poo. Gym available. 30 mins drive to Disneyland.

Liked the ease of parking. Would have liked a smile and some personality of the person checking me in. Seemed very stoned face. Not friendly. When i called for 2 extra pillows front person said she'd see IF she could get security to bring me the pillows they'd be sent up. Had to wait to see IF id get my 2 extra pillows. No towels in swimming pool area. Had to go back to housekeeping to get some. Weve stayed at 3 different Ayers hotels and it seems that 2 out of 3 need to work on hospitality and greeting customers with a smile and being pleasant. House keeping staff seems a lot nicer! Also, the body wash rack in the shower unglued in the middle of the night and scared me half to death.

Eoyed the stay, very clean .hot tub was clean and hot, plenty of towels. Hot water in room and water pressure was nice.front desk was very nice. Had a nice view! And the ac/ heating unit was very easy to control.

Location and parking are convenience

Perfect place

Food was good. Limited choices. Room was dated and dark, but clean Bathroom was clean.

Good breakfast

I stay this hotel several times, and like the atmosphere of this place

Over all it was truly great only issue was the air conditioning. It took a while to figure out but over all great stay would go back again !

Clean room and friendly staff

Very clean, comfortable and quiet

I really enjoyed the breakfast here. Can make your own waffles and there is always eggs, sausage or bacon, pancakes, cereal, etc.

And that breakfast was amazing.

The rooms are always very clean , all the staff are very helpful and friendly .

Pretty good ALL

Everything was great! Hope to stay with you again.

exceptional rooms

Friendly service and clean

Great location and clean room,breatfast have good options as well.

Nice place - good breakfast. Great value!

Spacious room and friendly staff, first time staying there with parents. Will go back more.

great

The bar water faucet did not work

Breakfast was good. Coffee was hot and fresh. Loves the area, very convenient for us. The entire hotel was very clean, from the lobby to the rooms. Staff was extremely helpful. Simply a wonderful stay.

Beautiful hotel. Breakfast was delicious except on the weekends the hours are different and ended up missing the breakfast because of that. I suggest keeping the hours for breakfast the same everyday because people who are traveling often lose track of what day it is especially if you’re staying at the hotel more than one night which we did. Part of why we choose hotels is so it feeds our family . Otherwise gorgeous pool, hotel and very close to shopping, restaurants, town and highway

Decent breakfast clean rooms and complimentary wine and beer Monday thru Thursday

The property looks old outside but it is nice and clean inside. We stayed in a two queen beds with a mini bar, very high ceiling and the room is huge. The hotel is by the busy freeway and a small golf course but the insulation is excellent. We can’t hear the noise at all. Thanks for free breakfast. The staff at the front desk to the kitchen are very friendly. It will make the hotel a level up if they could update the carpet. We will come to stay again.

Clean room and friendly staff

This is a beautiful facility with adequate parking, well lit. The interior was clean with a wonderful scent from the lobby to the room. The rooms are well appointed. Loved it!

I love ❤️ this Hotel..

2nd time staying there. Very clean & great staff.

We enjoyed the room. It was very clean and comfortable. The front desk staff was amazing and Willy who cooked and set up the breakfast everyday was amazing. If we ever come back that way we will stay here again.

Excellent

Excellent

Great staff and stay!

Loved the room

It was a nice hotel with comfortable and nice rooms. Even if it was beside the freeway, you couldn't hear any noise from the room. Breakfast was included and it was a nice American breakfast with lots of different choices. Front desk staff was helpful too.

This will now be our go to hotel every time we travel to the area which is about 4 times a year!

The Desk Staff were indifferent and were not very helpful. They were polite but were not responsive to my requests for an extension to my stay. Or my simple request for a wire clothes hanger.

Great visit!

this stay was a 5, glad we were there only 2 nights. originally checked in to room 309 which is a King suite with a high ceiling and we have stayed a couple of times in this room before. loved the room when we got to the room and started to unpack and we travel heavy, i noticed this room now only had a night stand and lamp on one side of the room. we requested to move and they did to room 307 not a suite but still a nice room. they tried to tell us that 309 never had 2 night stands and lamps. when we got home we checked our receipts from previous stays and we were in the same room two other times this year. the other thing that was different on this trip was their were dogs on the upper floors, this is not supposed to be a pet friendly hotel but we have seen some dogs on our trip on the first floor which we have seen at other hotels when they need to accomodate a guest but uts always on the first floor. we are sensitive to pet dander and dont like the odors they leave behind even though we love dogs.

The place is nice and quiet

Large rooms for pets.

Always a great place to stay

Very old building, showing age. Same

My stay was excellent. The room was big and clean. The staff was friendly.

Really nice place . Ill be back

Nice and clean. Short drive to Target and Walmart. Breakfast was good.

Quiet, old school but peaceful

Very clean, staff are humble.

Ive stayed at this location before

Very nice and spacious rooms. Friendly staff.

Clean and comfortable.

The breakfast was a pleasant surprise. The jacuzzi was a relaxing and bigger than we expected. Even with the construction, parking was easy and plentiful amd everything was clean.

Lots of good Chinese restaurants nearby.

Spent 5 nights here and our stay was very comfortable and staff were very accommodating. The breakfast had a lot of variety. Very impressed with the cleanliness of the rooms and the daily service!

The complimentary Breakfast makes it convenient

We love staying Ayers.

Clean, comfortable beds and pillows! Great staff! Great breakfast!

Friendly Staff with Free breakfast in a reasonable price

good

The front desk worker sucked

Goodbye

GOOD

Had a great stay at Ayres.

Amazing the 2 different Maids up in my floor They ask me what do I need or if they can do anything for me real Good crevice the Brake fast the cook amazing crevice I will go back

Stayed here many times. Spacious and clean room. Breakfast buffet needs more variety, always eggs and sausage everyday. No hand sanitizer around the eating area.

Great hotel !

Check-in is easy. Room is clean and comfortable. Location is quiet. Breakfast is amazing. Service personnel is nice and friendly. The bathtub might not be installed properly with some residual water after a bath.

Good

The property is well maintained, clean, and all are in good working order. I would definitely book it again next time I am in the area.

Everyone was very nice

Check-in was easy. Walking down the hallway towards our room, we smelled a pretty strong odor of marijuana and cigarette smoke. As we entered our room it smelled like somebody was sitting in the middle of the room smoking a cigar. The odor was very powerful. I’m surprised the smoke detector didn’t go off. Opening the windows and blasting the AC did nothing to remediate the smell. After speaking with the front desk, there were no other rooms available to switch to. The next day, much of the same. Upon check out, I let the front staff know about the smell and it’s lingering effects (Now our clothes smelled like cigarettes as well). I was told that I would be contacted by management to discuss the issue, and then didn’t hear back from them at all. Definitely disappointing, and shifted my perspective on staying at this location, or others in the future.

Good

I’ll definitely book again

Great property with easy parking. Quiet despite being right off the freeway.

Very clean bed room and bathroom. Lobby is really comfortable using many sofas. I also like breakfast in large room.

Heavy construction in area . Sits right off extremely busy freeway with heavy traffic at all times of the day

Great place. It’s very comfortable room and quiet. The morning breakfast was good for a fresh and free. Overall excellent place for the price.

Very friendly and helpful staff. Property is very clean and well taken care of.

Very good and reasonable prices

Nice, clean, & well-maintained hotel. Our room was spacious & staff very professional. We loved the convenience of the free breakfast.

Safe and quiet hotel. Comfortable stay, clean rooms and breakfast is good.

Nice quiet and reasonable hotel

They were quick to answer the maintenance call but however were not able to make the AC work. Thankfully it was a cool night in LA. Room 316 needs a new unit though

The room was great - comfortable bed and very quiet AC unit. Breakfast was just adequate. Staff was very cordial and professional.

Great stay

Spacious rooms and a great staff

cleanness, location

Accident super clean I will go back and stay there again

Definitely will come back. Love that it was clean. Parking was easy access. Breakfast was delicious.

They had roaches. And let them know, I was moved to another room but we couldn't get comfortable we kept all our things inside our car.

Took care of myself and my 93 yo father. The staff made us feel like family.

Great

Nice and clean with good breakfast

Always well maintained, clean and comfortable. Staff is very friendly.

Breakfast was great. Hotel is clean and conveniently located.

I’ve stayed heye mutiple tips

checkin was great & fast, facillties ia clean. no complain; my recommendation is to provide slippers for customers. Thanks

It was a great stay. Quiet and comfortable.

And great services

The hotel is clean overall. We stayed on the second floor and there was noise when they walked in the room. We stayed for three nights.But it was inconvenient to go to the front desk every night to hand in the room card to the staff before entering the room.

We really enjoyed our stay. Love the hotel ambiance and the entire staff were friendly. Breakfast was great

Silvia at the front desk has always been a great help with any questions or extra service that we need Fantastic location, easy access to all the areas that we need to go to We keep coming back because the rooms are great. They’re a good size. The complementary breakfast is very consistent Staff is always very helpful Great value for the money We have another turnaround trip in two weeks and will be coming here for sure in the near future

Good stay. Clean hotel. Decent breakfast

Nice and accommodating staff, clean rooms, quiet cooling/heat, free parking, complimentary breakfast. The plumbing is loud in some rooms - lots of squealing and buzzing when rooms around you use shower or toilet. The freeway is loud and constant if you are in a room along the freeway side. If that bothers you, it’s pretty bad.

Front desk

The scenery is very nice. Right next to Golf course.

Consistency in service and overall property care.

The lobby was very inviting. The property seemed very rustic & quaint. I think it could use a few updates to the rooms & hallway carpeting to be consistent with the charm of the lobby area.

The staff was very professional and helpful ! We loved our room , it was very spacious and clean . The bed was so comfortable and the huge bath tub was so relaxing ! We definitely enjoyed the hot tub and beautiful view !

Amazing. Construction around property has been going on for awhile now. But the city is residing the street and you know how city workers are. They take forever. However hotel is the best

Room assigned faced a wall

Beautiful hotel with friendly and professional staff!

Very nice property. It is not too noisy being that it is right off the freeway.

I’ve stayed at a few different Ayres hotels and they’re always clean and have a friendly staff. The close proximity to the OC and LA of the Diamond Bar location is super convenient.

This hotel was clean. The staff were great. The breakfast was good. They were reasonably priced for the rooms. We would love to stay again.

This was the perfect pick! This hotel speaks of class and grace. The staff was super friendly and extremely helpful. The breakfast?? I absolutely loved that they had a personal cook, you can watch the chef make the breakfast. The options were phenomenal. 10/10 as it is complimentary. GOLD STARS TO Ayres Suites Diamond Bar. Oh! Don't forget about the bathtub, I had the opportunity to indulge, relax, and sleep on the softest bed and pillows. Super exceeded my expectations!

We were there for my son’s graduation. The room was amazing. Your staff friendly, loved the social hours. Breakfast was great

Super close to the frwy , very quiet and safe

The room was very clean and large. Bathroom clean and a jetted tub. All staff were amazingly friendly. Highly recommend this hotel.

Check in was pretty Swift and easy no disturbance

Nice hotel. Clean. Affordable and beautiful

it is in a nice place, quiet, clean, free breakfast, walking trail close by

Clean rooms. Great breakfast. Comfy beds

Excellent

Excellent

We always stay here on our occasional trips to California. Staff is pleasant. The rooms are very nice; and we love breakfast! No negative comments.

I like that they offer a 3pm check in and a 12pm check out time. It was comfortable and fit our needs perfectly

Great check out time. Breakfast was excellent with various options. Location was just perfect!

Easy to get to, right off the 57, plenty of parking. Very comfortable beds.

European botique style hotel. Absolutely gorgeous.

Nice hotel in a convenient location

Ok

I can recommend this hotel, cozy and nice. Very kind employees

Great stay, staff was incredibly friendly and helpful. Sylvia at the front desk was warm and welcoming every morning!

Breakfast is perfect

Close to everything but still quiet in the evenings

We only stayed 1 night but it was great & would've liked to been able to stay longer

Had an awesome time here! While it's not a luxury hotel, the free breakfast was fantastic. We loved the great little pool – remarkably, we had it to ourselves every time we visited. Plus, the pool boasts an amazing view of the mountains and a golf course. Truly tranquil. 10/10.

Would stay again..

Beautiful room, amazing pillows, nice breakfast.

Nice room, wife loved the jetted tub. Only 5 minutes to Pomona fairplex

When checking in staff was not friendly it seemed like i was a bother

Great stay. No complaints.

Was nice.

Beautiful hotel!

Hotel is very clean with friendly staff

This was my third time staying at this facility and I chose it because I was very pleased the other two times. Cleanliness is high on my list, and this Ayers meets my criteria. We were greeted nicely upon arrival, and check-in was wuick and painless.

Clean

Nice hotel, conveniently located in college proximity. Terrible breakfast. Will not come back even if my child choose to attend a college in the area.

Great location

Room was very spacious and clean. We only stayed for a night but would most likely book again.

We had five day stay visiting family. King size room was spacious and clean. Hotel was very clean and the staff was accommodating and friendly. Dining options nearby and the breakfast had a great variety of food options including hot food. Definitely recommend staying here!

Nice daily happy hour. Great rooms and really good breakfast

Muy bueno creo que estaré mirando este hotel cada vez que quiera ir a Disney y estén muy caros los hoteles en esa área me quedo cerca de Disney y tienen parking incluido y desayuno muy completo , muchas gracias:) y la cama muy cómoda y muy limpio todo

Easy check in, clean and friendly.

It was easy to check in, friendly front desk, pretty aesthetic and affordable.

Everything was good.

My room sucked this time around, usually its nice

Great breakfast

Nice location

The only issue was, the Hot tub was out of service on Saturday, but on Sunday is up and running.

This was our first stay and we were very pleased with the accommodations. It was very clean and quiet. The complimentary breakfast was great and had a large variety of foods. We will definitely stay here again.

Nice hotel overall. The room was really nice.

Heated pool

Very close proximity to the golf course

Breakfast. Wish they had bacon served on Sunday morning.

The property is clean and has the potential to be very nice. THEY NEED NEW BEDS! The beds are old, warped and not comfortable. The toilet paper in the rooms is the cheapest available, something you'd find at a roadside gas station. A few simple steps and this could be a very nice place.

Good

💯💯💯

The stay was amazing. It exceeded our expectations. Clean and safe

We stayed one night. The room is big and clean and quite. Close to highway very convenient to anywhere. It is good hotel to stay.

Great place great experience

Great facility all around.

not make a safe environment.

clean smell, clean room, everything works, quiet space no noise.

Safe and quiet!

We were not at the hotel very long because we checked in late and left fairly early. But everything was great and the breakfast eggs were actually delicious (hotel eggs are usually not that good). Thanks!

All the staffs were great as usual, wish corporate HQ can approve some funds for the GM to update or do some needed maintenance in some rooms that have wear and tear and age deteriorations.

This property is awesome. I will always try to book ayres. So nice & elegant cozy. Great staff. Excellent rooms, and breakfast is perfect.

Clean, safe, everything I would expect.

Now about the room and hotel terrible it smelled bad the carpets were so dirty i didn't want to take my shoes off. I only sat on the bed and the matress sinked in. I didn't stay, i asked for a refund and they refunded me my money. I went to the Doubletree in Claremont California

Clean, quiet, free and convenient parking, friendly staff.

Quiet location and easy access to frwy and dining. Staff could be more personable. Price is a little high. Breakfast should be better for the price.

breakfast ends too early and limited food.

Great

The hotel was really relaxing.