Residence Inn Denver Cherry Creek

wonderful service, super clean, great breakfast feast. Loved how its right in middle for all to walk and enjoy scenery!

Superb

highly recommend

The property felt fresh and modernized. The breakfast was excellent. The room was clean and spacious. The bathroom was bright and well lit. The staff were super helpful.

The property felt fresh and modernized. The breakfast was excellent. The room was clean and spacious. The bathroom was bright and well lit. The staff were super helpful.

Exceptional

Breakfast buffet was tasty. Weight room limited but it is a hotel. Air conditioner was loud and bed was in front of the outlet and I didn’t like feeling the cool air blowing on my face.

This place was great, staff was excellent, and parking was excellent. The only recommendation would be to have a restaurant/ bar downstairs for those who are feeling peckish and don’t want to leave the property

Generally, everything was generally above average however, the sink in my room was cracked, and there was some sort of leak happening by the air condition return which was making the floorboard abnormal to walk on.

All good

Staff was great -loved Sandy Overall good bang for your buck

Clean room, great staff

So overall it was ok. For the price you pay the pullout couch could've had a way thicker mattress! Oh my gosh you can feel every support bar😣 It was very thin so not super comfortable. It was clean. The staff is amazing!!!

Good

Clean room and great service

Room was large, staff was helpful, enjoyed our stay.

The location is excellent, next to many restaurants and businesses, and close enough to Denver's important areas. The staff is very nice, the rooms are comfortable, the TV has several entertaining options (unlike other hotels), and the price is good enough, not too cheap and not too expensive. Breakfast could be better, with better food options, and a cleaner eating space. The room was comfortable enough, but there were no additional covers or pillows for the sofa, there weren't any water bottles in the room, or cups, nor enough soap in the bathroom. The internet was very slow, so they force you to buy an internet daily package. They also managed to charge more than had been announced at the booking.com place, which seemed like a scam, or like a forced way to get money from people.

The location is excellent, next to many restaurants and businesses, and close enough to Denver's important areas. The staff is very nice, the rooms are comfortable, the TV has several entertaining options (unlike other hotels), and the price is good enough, not too cheap and not too expensive. Breakfast could be better, with better food options, and a cleaner eating space. The room was comfortable enough, but there were no additional covers or pillows for the sofa, there weren't any water bottles in the room, or cups, nor enough soap in the bathroom. The internet was very slow, so they force you to buy an internet daily package. They also managed to charge more than had been announced at the booking.com place, which seemed like a scam, or like a forced way to get money from people.

The room/ floor we requested with the reservation was not available. We were sent to another room which was not clean and had a terrible smell. We were transferred to yet another room and the door would not unlock. We had to have the desk attendant come unlock it.

The pool and hot tub was out of service whole time we were there.

Rooms was dirty. The pool and hot tub was out of service whole time we were there.

Spacious room, very clean, quiet, comfy bed

Front desk was great

I liked the option for the parking garage as it felt safer than parking in the lot with restaurants but not the fact that you have to pay $15 per day for any parking at all.

Size of the room was fantastic and I liked that the pullout couch and king bed were separated with a door. The bathroom was spacious with a shelves to store toiletries. I liked the option for the parking garage as it felt safer than parking in the lot with restaurants but not the fact that you have to pay $15 per day for any parking at all.

Superb

Staff

Exceptional

Location was good Was given a time that our wound would be ready came back about an hour after they said our room would be ready and was then told by someone else that it wouldn’t be ready for another hour and a half. I booked a two bedroom suite and did not book a handicap suite and that is what we got. I did not want that room. That is why I did not book it. I was asked why we got that room when I did not book it and was told it’s first come first serve and we have to request not to have it. I never requested it to begin with.

Location was good Was given a time that our wound would be ready came back about an hour after they said our room would be ready and was then told by someone else that it wouldn’t be ready for another hour and a half. I booked a two bedroom suite and did not book a handicap suite and that is what we got. I did not want that room. That is why I did not book it. I was asked why we got that room when I did not book it and was told it’s first come first serve and we have to request not to have it. I never requested it to begin with.

The property was great. However we had the handicap room. Beds are very high so my 93 yr mom had to step on luggage to get into it. She has a poor back also which caused her pain while attempting this. Please get handicap appropriate beds. Also chairs are not comfortable.

Superb

Lovely hotel & suite in nice area with lots of restaurants within walking distance. Super comfy bed with all we needed in kitchen & bathroom. Complimentary breakfast was very good with scrambled eggs, turkey sausage links, waffle machine, oatmeal, cold cereal, fruit & juices. Great area to get in and around Denver. We will definitely stay here again.

Lovely hotel & suite in nice area with lots of restaurants within walking distance. Super comfy bed with all we needed in kitchen & bathroom. Complimentary breakfast was very good with scrambled eggs, turkey sausage links, waffle machine, oatmeal, cold cereal, fruit & juices. Great area to get in and around Denver. We will definitely stay here again.

Location is close to our family … easy to get in and out , parking is great! Love the restaurants and coffee nearby ! Nothing

Location is close to our family … easy to get in and out , parking is great! Love the restaurants and coffee nearby ! Nothing

G

Very friendly staff and clean room.

We enjoyed the suite option.

We loved our stay at the Residence Inn. Convenient, clean, spacious. The indoor pool and hot tub were very nice. We were also very impressed with the continental breakfast!

I always enjoy this hotel.

Location is great in Glendale, near restaurants and Cherry Creek. Helpful and friendly staff. Clean. Amenities include a pool and hot tub. Good coffee and tea ready at 6.

Comfortable and convenient

very nice rooms, and food options

Nic

The heating system was not good and had very loud noise

This property is like new, and conveniently located near restaurants.

This location was convenient for surgery at the UC Health Cherry Creek surgical center.

Helpful staff

Breakfast was a disappointment

Staff was super friendly, room was clean and spacious, lots of adjacent dining options within a five minute walk.

Everything was simple and easy

Great room

The front desk was curt. The room needs updates and things to be fixed. It felt very unplanned and thrown together.

Clean and safe. Friendly employees

I LOVED this hotel. The room was a mini suite replete with kitchenette. The staff were super friendly. Great little workout room. And the most environmentally friendly hotel I've ever stayed at with recycling in room and no plastic ware.

We are an elderly couple that stayed for 5 days, and it was exceptional. What made this stay so special, was due to Ken C at the front desk. Each time we entered the lobby, Ken would look up from his desk work, and greeted us as if we just returned home to his house. It only took less than a minute, but it left us feeling so welcomed. We have traveled extensively in our lives, and we have never been treated this way from a front desk person...this was so special. Because of Ken, we intend to stay at this Residence Inn when we return to Denver in September. Please treat him well, as he is an amazing ambassador for Residence Inn.

N/A

Not alot of parking, but we eventually found one. All in all great place!

The receptionist had ton of attitude

Always love our stay here and the staff is always friendly and fantastic. They allowed us to ship items for our son before moving into his dorm. Well run establishment!

Kenneth was terrific- great customer service. Did not like the fact that we were not told about the housekeeping reduced days. Needed more!! there was not a hook in the large bathroom to hang a robe on.

Really nice staff . Our studio room was very spacious, clean and comfortable. Lots of amenities. Would absolutely stay again

The rooms need a remodel and were expensive for what you received. The hotel was close to shopping, restaurants and other attractions. We felt like it was in a safe location too, but it was not unusual to see homeless on many of the street corners.

The rooms smell really bad and old. There was no hot water, and the bed was very uncomfortable

Location of the hotel is close to everything we needed.

Suite was a perfect setup, but the floors were pretty awful- I seriously considered asking to borrow a vacuum, particularly for the kitchen area. I know I could see more than most, because I do yoga every morning; but there were even plastics from clothing tags that were not swept up and the crumbs under the dishwasher had been there a long time.

liked the breakfast. We expected that we would have two queens and got a king and a sofa bed that wasn't too comfortable but made it work.

Our stay was great staff really did a great job with everything

Everything was clean, fresh breakfast choices, friendly staff. We stayed here for the indoor pool. Would definitely stay again.

Great location and nice staff. Clean and breakfast area was nice compared to many other hotel breakfast areas

Excellent staff. Very helpful and responsive in person and through the Bonvoy app. Good, comfortable room. Good food options within walking distance of the front door.

Only thing that we noticed was the property needed some work and people did. It pick up after their pets.

Great hotel and great location. My on issue at this property is parking. Limited parking in front of the property. There is also a garage but not convenient at all.

Hotel was clean and recently updated. I didn’t like that they billed me 12/day for parking in a public parking lot upon checkout.

Super comfortable. Polite, excellent breakfast. extremely nice room

I liked the location, the very attentive personnel, good service in general.

Very open floor plan and comfortable beds. Living area and kitchen very nice.

My biggest complaint is that the furnishings in the room were uncomfortable. Bed was so soft it gave us backaches and was difficult to sleep. Chair and couch have the most uncomfortable upholstery. No comfortable place to sit in the room. Pool is ok but the water is cloudy. If you have small kids it’s ok. But if you are looking for a more comfortable hotel I would go else where. The cost is too high for what you get. Spend a bit more and try one of the other places in Cherry Creek.

We liked the proximity to the hospital and the walkable restaurants.

Newly refurbished hotel and a great location with several nearby food options. Nice kitchenette in room. Outdoor seating was pleasant with a fire pit and BBQ. Fresh coffee every morning. Staff was very nice.

Clean and convenient. The extra space was allowed us space to relax. The free breakfast leaves a lot to be desired - all prepackaged individual servings which were microwaved and placed in steamer trays.

Well appointed rooms. Great water. Don’t know why housekeeping never came despite multiple calls. Don’t know why front desk failed to set up my wake up call. Foldaway bed very uncomfortable. Bright flashing light like a strobe in the bedroom every minute made it hard to sleep.

Decent hotel that serves a basic breakfast. I was able to find healthy enough options to be satisfied. The gym has a Peloton. The restaurants on property are b/c level. If you are wanting higher end, Cherry Creek is super close. I would stay here again for business.

One issue. Put a handrail in the shower. It's dangerous

We did go to the pool, but we couldn't go swimming since it was so cold. Also the front desk staff was listening to a movie and kept asking me to repeat myself or taking down the wrong numbers.

Property is in fantastic shape. Clean, safe, close to shopping.

All in all it was an ok stay. Didn’t start well when the front desk agent told me my car wouldn’t be safe, even after I paid $12 per day for parking. There is no designated parking and the agent told me the safest place to park is in front of the restaurants around the area. This is a safe area but the agent made me scared. The cleanliness in the room was sub par. Great location was the best part!

Nice renovated rooms and friendly staff.

This is a review of Expedia not the property. I made a date error and caught it right away. I called Expedia and they said they would call the hotel and fix it and for 5 days they said they could not reach the hotel then they just said I had made a no cancellation reservation. Buyer beware. I will never use Expedia again

The rooms were amazing and the ease of check-in/check out

It was great and the room was comfortable. The service was good and they were accommodating with our dog.

The property is in a convenient spot, but the hotel has some cosmetic issues that could easily be addressed.

The location was great and there is a beautiful trail nearby to walk or run on, and close to shopping. The room was dirty though, and poorly designed. The microwave wouldn’t open all the way because it hit the refrigerator and the dishwasher would not open all the way because it hit the refrigerator. The floor and bathroom and kitchen were still dirty even after room service came through to clean.

Room not cleaned.

Very convenient and good location

Spacious suite with ample closet and large open kitchen that even had a dishwasher. The only reason I didn’t rate higher is because we had non-working toilets for 2 days (2 diff. rooms: 105 & 309) due to hotel water pressure problems. But Residence Inn came through and put us in another room with working plumbing on 4th floor and gave us free parking (11 night stay).

It's in an nice clean little neighborhood in Cherry Creek with plenty of amenities in the surrounding area.

lots of damage inside the room, was also put in the corner where the entrance was. I could hear everyone coming in and out all night.

Front desk super helpful and responsive

Nice stay and room was very nice. Pool was open

Clean friendly and great service.

We stayed at residence Inn by Marriot over the weekend and was surprisingly disappointed. At Cherry Creek area this hotel tad awful old and not clean rooms with worn out bedding sets. For $120 per night and all additional hidden fees i and up pay $600 per two nights..... never had such a awful experience.... not recommended at all

Front desk personnel are on a power trip. We had 2 suites for 30 days. Left 20 days early due to them.

Our room was clean and had a small kitchen area. The front desk service was excellent! They went above and beyond for guests by recommending restaurants and even giving treats to the furry customers.

The front desk people, especially the "Client Services Supervisor." They us COVID as an excuse to be aggressive and obnoxious with anything you need. I had a 21 day stay booked, left 14 days early because of the bad sevice. We were ok with no room cleaning, as they have going on now, a fruit bar and milk for breakfast and no answers to anything, but putting up with someone's bad mood and pathetic customer service while paying full rate is rudiculous. If you chose to go there know you will be treated as garbage. They are plenty other options out.

The place was Clean, Minimal and Simple. Really loved the bathroom mirror

Very good experience; clean, comfortable, and checkin was amazing! The room was beautiful and everything we needed. Our only complaint was the $12 parking that we paid for parking in a communal lot.

Great stay. Staff is friendly, room was clean. Wasn’t bothered or treated inhumanely like I was at extended stay in cherry creek. I also received all services paid for, which I can’t say for the double tree in cherry creek which was also in the area. To be fair, it wouldn’t be hard to impress me after the wretched hotel experiences I’ve had in Glendale. Nonetheless, this was a great stay, and I would recommend anyone who has to stay in the Glendale area to stay here. I’ve been to every other hotel and am astonished at how awful these other places were comparatively. Is it more expensive here? Yes. But when you consider that the other hotels will charge you for nights you won’t stay there or call the police on you and have you escorted from your room for refusing to do a thorough inspection without a warrant... all for not checking in properly the last time I booked a room (not even the current booking, which I had checked in for and paid for two nights. Oh and the real reason being that I had removed the camera they had mounted in their “smoke detector” on the ceiling, and were mad that I wanted privacy. As far as I know the residence inn didn’t have cameras and they were really kind every time I interacted with them. I was just happy no one banged on my door or bothered me. They let me be in peace, which was much appreciated.

Not sure why I had to pay for parking as a month prior at this same hotel it was free. This time I was charged for parking when very few guest were staying there and many open parking spaces were not even used. Was not told about this extra charge when I made my reservation.

Staff were friendly and accommodating. Special mention to Phillip Nyugen who was super helpful, friendly and accommodated any request we had! Can't rate the amenities due to Covid and the indoor pool was out of service. There is a lovely fire pit you can use and was lit all the time. Hotel is conveniently located and close to restaurants, take out options and shops. undercover parking was ample.

Rooms clean, comfortable and big. Close to Cherry Creek Mall.

Overall great stay- the fireplace on the patio was a nice touch, the continental breakfast was sufficient, and the free parking can't be beat, especially in Denver. Only complaint was the clicking of the refrigerator when it turned on, luckily I brought ear plugs.

In the time of covid, I expected the hotel to be extra clean. Nope. There was a lot of dust on shelves and countertops. Bathroom mirror was streaky with spots, big stains on the kitchen floor and it was also sticky. The hotel was in a convenient location to National Jewish Health which is why we were in Denver. The staff was helpful. Someone came up to fix a couple things a couple of times, not very well. We talked to the front desk staff, but nothing changed. I expect more from Marriott and they didn't deliver.

Room very comfy and well laid out. Excellent shower and cleanliness

I received an email on my way to check into this hotel saying they cancelled my reservation. No reason given. Jake said that they moved me to a hotel across the street and it was "on them’ for my 4 night stay. However, i was still charged the full amount even though i was told it was going to be covered. Not happy at all.

Great but as good as before

Everything was amazing I’ll be staying here again ! Very clean and relaxing environment also has restaurants near by , and I loved how they had a Parking Garage

The biggest let down was the breakfast. Its ok to line everything up and feed us cereal with no milk. Muffins, granola bars and certain fruit? Can't even remember. But not ok to make breakfast and require 2 ppl in at once? Sounds like a rip off considering im paying the same room prices. And we can get sick being so close while waiting to pick scraps. Smh

Everything was clean and well organized. All staff members were very friendly and their breakfast buffet was my favorite! My husband and I just took some paper plates and enjoyed ourself both in our room quietly and in the lounge area. It was winter so we didn’t try the pool, but the fire place was gorgeous! STAY HERE!

The property is conveniently located. It's clean, and on brand. The check-in process what easy and well set up for social distancing. Plus, the breakfast setup was great.

Nothing was opened there was trash all over the place. The front desk person was asleep at the time of arrival

Couldn't get a response to get buzzed in from the parking deck or a phone call to find out why. Otherwise, a good stay. Clean, big room with a nice powerful shower.TV didn't work for about an hour the next morning, may have been the weather.

Loved staying at The Residence Inn. Rooms were up to date, modern and clean. Smelled clean! Office staff helpful and breakfast selection had a nice variety of offerings. Will stay there the next time we are in Denver.

Big suite, wonderful room and location

Lovely large suite, comfortable lobby sectioned into small conversation areas, excellent breakfast options. Walkable to Target, Whole Foods and tons of little restaurants. Would definitely stay again.

This will now be my Denver go to hotel Excellent, well appointed beautiful new facility. Front desk did everything I asked, I called ahead for a main floor room, and it was a later check in and they got everything right. Spacious lobby and breakfast area with lots of choice and above average quality food. Lots of interesting restaurant varieties right there outside the hotel steps away. The room was a lovely little suite cleverly laid out with some nice extra touches.

Comfortable bed. Clean room Spacious. Perfect for our needs.

We were told we could have a late checkout. Four hours prior, housekeeping started knocking. We were woken up four times before being told we had checked out hours earlier and needed to leave immediately to allow another guest to occupy the room. We hadn’t checked out. This was very frustrating. The bathroom door wouldn’t close. The hot tub seemed gross. I love hot tubs but I felt like I was going to catch something in that water! We won’t return.

Our family thoroughly enjoyed our stay - pool, hot tub, comfy beds, great breakfast selections! The only thing we missed were hooks in the bathroom to hang wet towels.

Great location, clean room, nice breakfast. We loved it!!!

Check-in was terrible - room wasn't ready on time and kept on having to check in at the front desk about it. Maintenance apparently decided to paint the door borders knowing it was a full booking then the room was a mess after and had to be cleaned. We had a big party and they couldn't keep the rooms straight even after writing it down. It was a mess.

Great location for us, lots of restaurants nearby, very clean, very comfortable. The full kitchen and free breakfast were very convenient. The pool was fun for our kiddo. The only little problems were that they did not make up the sofa bed, but gave us bedding to do it ourselves, and that there was a register blowing cold air on the sofa and sofa bed. We would stay again if we return to Denver!

Excellent location, many restaurants within walking distance.

Nice sized suites, staff was very helpful, clean and comfortable rooms. I would suggest being careful if using the "free" wifi as they have a second one that they charge $4.95 for using. We were charged the additional fee and I did not choose the pay for use but it may have been used by a family member. Also, be aware that they are pet friendly but charge $75 non refundable dollars if you bring a pet. Next time I will kennel my dog as it would cost less for the two days that we stayed. Overall we enjoyed our stay and had a great family get together.