MainStay Suites Denver International Airport

Good

One of the cleanest rooms I have been in. Breakfast can become crowded but plenty of options. Washer and dryer room provided but you will need to have quarters to use the machines.

Nice and quiet great breakfast Agent at check in was not real friendly

Bad

I will definitely stay here again!! It was better than Hyatt

Everything was great. From check in to check out no complaints. We will be back!

Passable

Everything was wonderful

Bad

Superb

Was a clean and quiet location

Exceptional

Breakfast

Everything

Clean and didn't give our room away

0

Hotel in general was funky, hallway carpets are nasty. Our Room was dirty. There was a wad of hair under the pillow. Ice bucket lid wasn't clean and had something sticky all over it. It looked like there was old water damage along the base boards. Mold in the shower. Shower head had a big hole around it and couldn't adjust it. Matresses stained, only saw that because the sheets were small and only covered half the mattress.Window curtain looked like an entire cup of coffee was spilt on it. There was only one lamp for the entire room and the room was dark, maybe they leave the room dark so you can't see how dirty it is? Asked for a lamp to be able to repack bags for early flight and front desk said there was no extra lamps. So over 100 rooms and not one empty room to get a table lamp out of. Definitely would NOT stay there again.

Serenity

Price and it was comfortable Smelled so bad of marijuana, was hard to fall asleep with that stench.

Price and it was comfortable Smelled so bad of marijuana, was hard to fall asleep with that stench.

Great

Great

Room was clean, staff was great! Overall an awesome stay There wasn't anything I didn't love!

There wasn't anything I didn't love!

Very convenient. And, bed was comfortable. But, do not accept room 333. Very funky smell in there.

Everything

Location They charged us for the parking without telling us it was a paid parking. The clerk just asked for my CC for any incidental. I wasn’t expecting something great about the the Breakfast but it was bad quality and nothing to choose from.

Location They charged us for the parking without telling us it was a paid parking. The clerk just asked for my CC for any incidental. I wasn’t expecting something great about the the Breakfast but it was bad quality and nothing to choose from.

Exceptional

Clean, Comfortable Beds, Mini kitchenette in room is nice though I did not use it. I liked the proximity to the airport & short ride to the city.

Great experience except they do not serve biscuits/gravy for breakfast :( they also do not have a pool. :(

We stayed here the 13th of march it was only for a 2 and a half hour nap. Woke up at 2a my husband and son went downstairs to put our clothes in car that we wore the night before and came back up and told me our wheels and tires were stolen.

Superb

Nothing. When I got there to check in, they said they didn't have any rooms available. I had to scramble to find another hotel because I had a car full of food.

Nothing. When I got there to check in, they said they didn't have any rooms available. I had to scramble to find another hotel because I had a car full of food.

Nice room with small kitchen, and shuttle service to Denver International Airport Minor complaint is only 3 tissues in box surprised me with no back up box

Nice room with small kitchen, and shuttle service to Denver International Airport Minor complaint is only 3 tissues in box surprised me with no back up box

Exceptional

Pay for parking

The bed was comfortable, the room was good size, had a large refrigerator. The hotel didn’t seem like it was in the best area.

I have stayed here at Mainstay Suites, Denver International Airport location from February 19, 2026 and booked until March 3, 2026. I have a service animal that is for a disabled family member with me. I have paid every day of my stay the “pet”fee plus tax. The hotel staff have been notified that this is a violation of the ADA. They do not care, “It’s our policy.” They also have place a hold on my credit card each time I rebook, without changing rooms or credit cards, to rebook for incidental fee three times. I went to run an errand and left my 16 and 6 year old with my service animal. I had to move money around. I get a call from the 16 year old stating that the general manager had kicked them out of the room, to not having the incidental fee deposited. Now that I raised a stink, they now say that they will not be extending my stay past March 3rd. Very disappointing to think that a loyal Choice member or anyone for that matter would have their ASA rights deliberately stripped away from to the staff at this hotel. Not to mention they are breaking the FHA law about service animal and the safety of my children. I contacted the corporate office and they were not very concerned about the situation and kept saying they would reach out to the staff and investigate. I have not heard back from anyone as of yet. They are clearly breaking the law and they will be very disappointed when they have a federal law suit against this hotel owner and the corporation.

The rooms was perfect only thing I have a problem with is waiting on my $50 deposit that I have to put on the room every time I read do the application that's kind of crazy waiting 7 to 10 business days when they tell you oh it's only $3 to 5 days. When it's actually 7 days

Whole hotel had horrible smell

Clean, close to the airport

Habitacion sucia, area peligrosa.

The room was perfect for our family. The breakfast is top notch.

Need to update site saying they are now charging parking fees, $10/night. Been staying there for a few years and was nice they didnt charge until now.

That there was a kitchen It was dirty, unfriendly, didn’t feel cozy and had a weird vibe to it.

The price was great, service was nice, breakfast was good. We asked for late check out because we were taking the shuttle to the airport and they said we could stay until noon at no extra cost, but they came to our door to find out why we hadn’t checked out, and then called the room to see why we were still there at around 11:15 so that made us a bit uncomfortable.

Smelled, tub had a ring around it

Friendly staff, spacious and clean rooms, quiet and comfortable!

Clean room. Liked the kitchen even though I didn't need it for my short stay. Breakfast was rather blah..eggs were cold/flavorless. I wanted a nice hot soaking bath to relax but there's no plug for the drain available. No plug for the sink either. Big thumbs down for that. I booked a room with 1 single king bed, was given 2 queen beds. Wasn't what I expected but not a big deal.

Flexible check-in, pool open til 11pm was a great advantage for my kids!

Every night my room key would stop working and we had to visit the front desk to get it fixed. Minor inconvenience, but still!

We left too early to enjoy their breakfast but place was very nice, comfortable beds, kitchen was a nice surprise. I will stay here again

The room was clean and spacious.

Yes, the rooom was clean and the staff were very friendly.

Plumbing issues in room 325. Runny Loud faucet all night. Had to plunge the toilet. No maintenance on site I believe. Elevator gave creepy vibes. Like it wasn’t going to work

Very good

However, during my stay, the toilet in my first room started leaking badly — the bathroom floor nearly flooded within minutes. The staff moved us to another room quickly, but it was noticeably smaller and cheaper than the one we had booked. Unfortunately, we weren’t compensated for the price difference or offered a free night, even after requesting one. We ended up having to pay full price again for another night in a dufferent room like the one we originally had. Overall, a nice property with great staff, but the way the room issue was handled was disappointing.

Very easy shuttle.

Everything was good! Except the service at the breakfast area. The woman at the buffet was so unkind.

The two ladies I dealt at the desk were very rude. I checked in at 3 on Wednesday and was told even though I paid online and had an itinerary to show I still needed to pay in person. She told me I couldn’t get receipt until check out. Upon check out at 8am the next lady told me she couldn’t print me a receipt after I tried to explain that I was charged twice she told me to do what I needed to do. There was a gentleman there at night that was friendly and helpful. While he was there I was able to get assistance without looking for someone at the desk, he was the only one ever standing at the desk. Any other time house keeping has to find someone or I has to knock on the office door.

Good stay

Roaches

Clean quiet and exactly what I wanted

Clean, close to airport

Bathroom had no grab bars anywhere making the tub/shower very unsafe. Floors were dirty as I found after walking in my white socks. Would be ok at half the price.

I stayed here for 4 nights. I asked for housekeeping 2 days in a row and both times my room was not serviced, I also had to keep asking for towels and take out my garbage. I’m not sure what almost $900 pays for but it definitely wasn’t basic services. Will not return

The hotel was pretty clean itself, except the bathroom. It looked a little dirty and rundown. the staff The first night was pretty friendly The rest of the days The staff wouldn’t even smile, or acknowledges as we walk by which is OK. But I would prefer a more friendly atmosphere. I also like that there was Tesla chargers in the parking lot.

Due to having to reschedule a flight, this was an affordable overnight option with free shuttle service.

Very nice size room and clean

Staff was not friendly at all and the outlets weren’t working, one of the bed leg was broken. Not at all what I expected.

Not too much traffic. Didnt like that the laundry room was out of order.

Great stay. Clean, parking was decent, easy access to a lot of restaurants and amenities. Enjoyed the hot breakfast options, just wished it went a little later.

It was fine

It was great overall.

Clean and good service

Very noisy all night long

Was a bad experience

Nice staff. Quiet, clean, breakfast is a little lacking. Overall good stay.

Beds not the most comfortable. Bathroom could use some updating/deep cleaning. Smelled near lobby. Staff was very friendly. Shuttle driver was great.

.

The room was suitable. Nothing special.

No me gusta a el olor q había , el desayuno si estaba muy bueno

Fire alarm went offnat 5am due to boiler malfunction.

Well maintained.

Great overall

Room smelled like smoke even though a smoke-free hotel. But it was a convenient location for our early flight out of DEN.

Great price!

Clean,organized

The gentleman who checked us in at the hotel was very helpful and kind

Quick overnight stay after flight delays. Room was clean and comfortable. Check in was fast and easy. Staff at desk very helpful.

Everything was as expected

Close to airport

I really was there less than 8 hours, so it suited my needs.

Delightful accommodations. After driving 2000 miles and staying at some questionable motels, my son and I were in awe of this hotel.

Perfect for an overnight before an early morning flight! Shuttle every hour with amazing service.

Room was very nice. Shuttle service was courteous, comes only every hour though.

It was very clean and kitchette was nice

Expedia charged me and , ibbought travel protection and to cancle said fully refundable, but its a lie , long story short dont use Expedia, i got charged and never stayed , tried to cancle the same day but i just got the run around !

No complaints

No complaints.

We arrived after making a reservation, and had to wait over 30 minutes to check in. There were quite a few people there with united vouchers and there were no rooms but it seemed like take the two employees forever to get that sorted out while those of us with reservations had to wait.

Very quiet and very helpful staff. Nice amenities. We saw a bug inside, so that was a negative. Also, parking was very hectic and there was a whole empty lot behind the hotel, but the back doors were not working. Otherwise, we will return.

Great and convenient hotel. Lady in breakfast super friendly. Room was clean, but around lobby some areas need updating, some normal items missing in shower area, like conditioner or lotion. Lot around hotel and outdoor area there is lots of trash. Pet friendly, over all we will be coming back, just some areas of improvement.

The room it was to dusty and also smell line old

Room was large but very spartan, very little available lighting in living area, bedroom and bathroom were fine.

Great for a quick layover.

This hotel was great for our stay in Denver. It provided everything we needed and the staff were all very friendly.

The walls are very thin. My room was next to a storage space and there was constant banging and different noises all day long.

The child at the service desk had no name tag, would not give his name, wouldn’t get a manager or give me corporates number, also said he couldn’t provide me with the notes i left on my own account within the system. Had to pay for room twice.

The property is old, but seems clean. The kitchenette is great except for the roaches in the cabinet and microwave. My room (220) had some very poor repair work to the tiles around the tub/shower combo. The bed, sheets and pillows were very nice.

It was not a great hotel. The overall hotel had a very low budget feel to it without the low budget. We have stayed in many hotels for that price that were in much better condition. We will not use Mainstay again.

Its was really pleasant and great

All good

Nice rooms

Very good stay for the price I really liked the kitchenette and that all utensils/cookware was provided.

My room had big and baby roaches crawling from the microwave to the bathroom. Very disgusting

Great

Will most likely stay here again.

It was nice. The check in process was fast and the room was big and clean

Breakfast buffet was quiet generous and offered many choices.

Decent airport hotel. Staff checling in and out pretty bad. I guess they do not like actually dealing with customers.

Staff was very helpful and everything is near by and super clean

Loved it

Easy to stay. Very clean room. Inexpensive extended parking and 24 hour shuttle was very convenient for early flight.

Will be back

First time staying at a MainStay Suites and everything was perfect.

Pleasant stay

Decent. Slept well shuttle service was great! Did not a kitchen

Clean, new and for the most part quit property. Would stay again, with one caveat. We took the suttle from the airpower and back again. While checking in I made a "reservation" for the morning shuttle back. But in the morning, there were too many people. To their credit they scrambled and got a second one running. But it was a moment of mini chaos. They only one the shuttle once an hour, so not making the shuttle you need, can add a little excitement to your stay. On the way positive, our shuttle was a 5 am, and breakfast was already out. That was a huge benefit... and much appreciated. It was a warm breakfast as well... so kudos to them on that point.

Customer service was good, the facility also looked nice outside. The room looked nice until cockroaches started coming out of the sink couldn't sleep comfortable anymore

Shower was a little dirty around the drain and low water pressure. Everything else excellent

The hotel was fine for 1 night, clean enough and close to the airport and car rental pickup. The night-time front receptionist was a bit cold during check-in but we did arrive around 1am. Morning staff was friendly and helpful.

Staff was not friendly

Property is in a nice area for flying. Would be nice if shuttle was on the half hour instead of just on the hour.

We were looking for a quick and reasonable hotel to spend the night during our 10hour layover and Mainstay was perfect!! They offer airport transportation, free breakfast, and the staff was very friendly and efficient. We also had all of our toiletries in our checked bag and they gave us free toothbrushes & toothpaste. Don’t hesitate to book here!

Upon checkin I requested a room that was not on the ground level. Desk person said there were no other rooms available on higher level. The room given had dirty sheets, a dirty rag in the closet and hair and food on the floor. When I complained to manager, she placed us in a room on a higher floor. When I returned to obtain the name of the desk person, he refused to give me his name, and. the manager had no issues with his refusal to do so. Terrible customer service. Nasty hotel. Don't spend your money or time. Pay a little more and stay at a different hotel in the area.

It wasn’t the best

We loved.having a kitchenette in our room. Very convenient to the airport.

Shuttle service could be better

Wow!!!! What a property!!! We have been on the road for a week, different hotel every night. This was by far the best!!!! Best room, best beds, comfortable, clean, everything was top notch!!

First room we got had a very bad odor. Room had insufficient uternsils. The sink and bathtub drain took forever to drain to you are working around dirty water

The property was nice and the staff was very polite

Let them use the breakfast kitchen for games and hanging out. Best thing? The bathtub. It’s gigantic. A person can take a real soak. My first room was so Smokey and it’s a 100 % smoke free hotel (who smokes nowadays?) and they switched me right away without any problem. Front desk staff is all business, but they get the job done efficiently. Yes, I’d stay here again!

We have been traveling for four 2 1/2 weeks and this has been the nicest motel we have stayed in compatible with other motels of similar price.

Hotel was great and area was safe but staff was beyond rude and unprofessional.

Everything was great until the end of our stay. Our vehicle wouldn’t start and we asked three times for staff assistance, during times there was no front desk traffic, no one would. It was very disappointing.

Plenty of parking and gas station within the vicinity

Very nice accomodations.

There was an unpleasant odor of perfumed febreze type spray. There was no television channels and only a Netflix login. After logging in to Netflix, there wasn’t enough bandwidth to play videos. The service at front did not speak English well.

Clean place to stay for an early DEN flight.

Everyone was very friendly and very helpful. Will definitely stay there again.

I received an email about a card issue prior to my arrival and i called to clarify this. I was informed that there was no issues and everything was fine, but when i arrived my room had been canceled due to card issue. Not to mention I received an email asking how my check in went thinking everything was good. Atleast i was able to get a last minute room. My family of 5 had to share a room with one king bed and breakfast was okay. Hotel is clean but in need of some minor repairs.

I made a reservation a month before. I called to say my flight was late, please hold my reservation. Called for the shuttle, looked for the shuttle. No shuttle. Get an Uber. Show up and they gave my room away.

Yesterday was the largest IT outage in history. True. Technology is expected to fail. This hotel was completely unprepared and has no plan for a system outage. There were scores of guests sitting outside and in the lobby because the business has no way to inventory rooms or provide their core services without access to their cloud system. A neighboring hotel saved most guests after 3 hours at around 2am so they could get a little rest in their travels. Good luck staying here. If there is any technical outage Internet, cloud, system, you’ll be tired and in need of shelter.

Nice place

We needed a hotel near the airport with 24/7 free shuttle service. This had very nice accommodations... more than I expected. Very clean. Absolutely loved the comforter on the bed which was thick, but light and airy. The only thing which would have improved this stay was having a place to put towels close to the shower to grab before stepping out. That's a pretty minor inconvenience. I recommend this hotel!

Amenities were in good condition but getting there was confusing by the parking lots