Hyatt House Denver Downtown

I loved that it was downtown and close to everything! We will be back!

Great hotel!

The hotel room was well clean and staffing was amazing

So there was no parking for the hotel. You need to park 3 blocks away in a random parking lot, that was metered every 12 hrs, or you used valet parking for $64. The staff misinformed us and said the hotel kitchen was open when we checked in. When I went to get menu's the bartender said they'd closed the kitchen early. The next morning when I called to check breakfast hours, I was told that breakfast is over at 9am, it was 8:45 am. Thankfully, when I went to get food for the 2 elderly family members I had with me I discovered breakfast wasn't over until 10am. They didn't have a very good selection of the foods to choose from for breakfast though. Overnight the 8th floor that we were on was very loud. People passed through several times during sleeping hours yelling, laughing and talking so I was woken up several times. The room was very clean and bed was moderately comfortable. The Valet man named Jim was amazing and very helpful.

Todo bien solo la persona que limpiaba el cuarto tenía una mala actitud

I enjoyed my stay. The room was beautiful and very welcoming.

Great stay

Staff was very friendly and helpful. Our room was upgraded and we had a beautiful view of the city.

Room was clean and the view was great

Would definitely stay again!

An emergency situation was handled very poorly by hotel staff. There was a marathon on Sunday that closed almost all streets in downtown Denver from 6:30 to 10:00 AM which meant we had to leave by 6:00 to make it to the airport for any morning flights. We were not informed until Saturday night by a valet who “happened” to mention it. We heard other guests say they weren’t informed until midnight. The 2 valets worked frantically for everyone to get their cars in time. Even when there wasn’t an emergency there was usually only one valet on duty for extremely expensive valet parking.

How nice the workers were to me How i had to walk to 4 other Hyatts before finding the correct one since my phone died

How i had to walk to 4 other Hyatts before finding the correct one since my phone died

Location it’s great, it’s very close to downtown all stuff. It was very nice. I’ll definitely stay again in this hotel.

What an amazing staff! Everyone took great care of us! We towed two brand new E-bikes on the back of our truck and paid for valet parking - each valet took care of our vehicle and bikes as if they were their own! It made us feel so safe and secure. Plus, the hotel was just 2 miles from our son’s condo! We normally stayed in Lakewood at the same hotel, but we love the downtown location so much, we are booking 2 rooms for November for the Hyrox competition. Looking forward to staying in this amazing hotel again!

Will stay there again

Everything about our 3 night stay was perfect! Wonderful buffet breakfast included. Staff wonderful and hotel immaculate!!

Elevator got stuck for 30 minutes. Staff wasn’t super helpful. No one answered the phone after 930

NA

Staff was friendly and helpful Room was clean and comfortable

Amazing property and staff. Parking was great too.

terrible bed and tv.

Exceptional

I LOVED THAT THEY STORED OUT BAGS BEFORE CHEKCIN THEY WERE SO NICR!

Very clean and comfortable, excellent friendly staff and close to everything downtown!

No easy parking, valet parking is expensive. We had to park nearby

Spacious and clean room, amazing breakfast

Superb

Very good

Good location, nice spacious rooms, pool.

breakfast was simple but tasty nothing

I LOVED THAT THEY STORED OUT BAGS BEFORE CHEKCIN THEY WERE SO NICR!

Location and value for location!

Location and value for location!

Clean room with comfortable bed!

Parking is valet only and was alil high. Hotel was central located so made it easy to uber places. Didnt get room cleaned one day. And they never took the trash.

Breakfast was ok, stay was nice

Really good location! We had a great experience.

The room was clean. They cleaned it daily. The breakfast was good. The room had a fridge and microwave. Just wish they had an in room safe.

Delicious breakfast. Friendly valet parking. Easy walk to 16th Street.

Has a nice gym.

The staff was friendly, the room was clean and quiet.

Exceptional

Perfect time

Exceptional

Exceptional

Exceptional

Superb

Bad

Superb

Very good

Location Nothing

Nothing

Clean room, shopping central and staff was nice

The property was great and the breakfast too!

The parking is expensive and to find parking is a hassle.

Great stay

Great value for the price.

Rooms were adequate clean and spacious breakfast was the same every day French toast and pancakes were premade which were gross I've stayed in plenty of hotels were the breakfast is changed daily example scrambled eggs sausage homefires, single served omelets with cheese bacon home fries with onions and pepper egg frittata or bites with kielbasa hashbrown patties also small pastries and pancakes waffles are made by the guest so they are fresh and hot.

Nice

Staff was very friendly and knowledgeable about the area. The parking was expensive, but there are multiple places to park around the hotel for a better deal. The breakfast was good.

Everything was good

G FF kk

Room and property were clean. But fire alarm went off at 240 am and we were not let back in till almost 4am. Staff gave no updates. Called corporate and was notified it was someone smoking in room 20 min before desk staff confirmed. Ok to go back in. No info and explanations no kinda apology. No wave of late fee or even a comped drink. For the rate they charge expected more

CLEAN

Around the shower door was dirty but other than that room was clean. Had to call for blankets and pillows. Our two kids had to sleep on pull out couch but had no extra. Very minor things but enjoyed our stay.

Nice continental breakfast with non-pork and vegetarian options. Enjoyed that our room had both a mini fridge and microwave. Really good shower pressure and heat.

Great breakfast!

We love the location. There is so much within walking distance. This will definitely be a top pick on future trips to Denver.

Great room. Had king bed with comfy pillows, view of mountains & city, sofa with ottomans, kitchenette with mini fridge, microwave, sink, dishwasher, toaster, and island. Plenty of USB’s for charging. Lobby had ice water with or without lemons, a warm fireplace, and a water bottle filler. Staff were friendly and helped us figure out how to get to Union Station to take train to airport, saving money instead of uber.

Great stay, nice rooms, and breakfast was great each morning.

2nd time staying here love it

Everything was great

Clean room, great staff, good breakfast, good views !

Staff was nice but made checking in difficult by saying we did not have a card on file yet I had to type in a card in order to even book…. also we wanted to go swimming and the pool had a 2 hour long maintenance wait and with our check out time it made it so we couldn’t go. Also the water took almost a full 7 minutes to finally warm up. Decent price and the room was good but not the perfect stay.

Great location, professional staff, as well as a spacious clean room. We really enjoyed our stay.

Highly recommended this hotel.

Hotel was great, but parking very expensive

For being in downtown Denver it had a spacious room, large gym and small heated pool. The bed was very comfortable and the breakfast had a lot of variety,

Beyond that, room was pretty dirty.

All the above

Best view of the city from our room! No need to upgrade the Expedia reserved room was absolutely amazing!

Not ce

Everything was great

Another fantastic stay at the Hyatt

Clean room. Easy check in. Walking distance to all the main sites.

Nice warm pool!

Friendly staff nice room and very clean

Clean room and staff was amazing throughout the whole stay.

The room was spacious and clean. The hotel staff were very nice. The only issue was the length of time it took for dinner, and on our last day the cleaning staff was pounding on our door at 9am to try to get us out even though check out was at noon.

And very nice clean room. However, their website said they had a shuttle between the airport and their hotel, which wasn’t true.

Clean room, friendly staff.

The shower door leaked out the water and soaked all the towels trying to contain it. When trying to order food for dinner we were informed of a 2 hour wait on the hotels kitchen. We asked for recommendations on ordering food to be brought to the hotel but the staff said it wasn’t allowed. However, the QR code in each room for dining states that there is a designated pick up area in the lobby and to ask staff about it. Overall, not the best experience nor were staff very kind or helpful when spoken too.

The Hyatt House side isnt as nice as the Hyatt Place side. The breakfast is decent and the lobby is nice. The staff accommodating and kind with an issue i had with the rooms sink...parking is convient but pricy. Reallt handy if you have a conference at the convention center

Nice hotel and great location. Very good breakfast; lots of variety and tasted good.

Good

Friendly staff and great experience

Great room!

Excellent choice for downtown adventure. Very affordable and location is in the heart of downtown, so you can walk to all the cool places and go see the sights of downtown Denver. Staff is very friendly as well and rooms are super clean.

Breakfast needs dried fruit or something (raisins cranberries) for oatmeal. Carded peache were only fruit option

Great location, plenty of room, amazing stay!

staff, clean room, amenities like readily available water

Good food good area and nice views

Room was great,

The large room ls

The place was nice and clean and good quality

The room was quiet, clean, and comfortable. The breakfasts were fabulous!!! Every day started off great because of a wide selection of excellent food.

great hotel

Room was solid. The breakfast could be greatly improved. Even just extending the time offered would help lessen the chaotic atmosphere. The team also struggled to keep clean dishes and any food available during busiest times.

Clean lots of verity

The room was initially clean upon arrival, how ever, we stayed 3 days and the bed was not made up, ever after requesting

Excellent

The experience was great all around!

Everything was perfect and the entire staff was great

Overall, very good. Perfect for the family for a weekend. Clean/spacious!

Everything was perfect!!!!

Everything was great clean friendly staff

Everything was great!!

Room was large and nice. Breakfast was very good and had tons of options. Bar made good drinks

The accommodation to check in was amazing. What I didn't like was that there was no where on the app to tell you parking was soo much and not included in the stay already. The constant electrocution when pushing the elevator button sure woke you up no matter how tired you are

Really appreciates my stay here!

Fresh breakfast, good selection for. Free

Easy check in, noon check out is great

Great service and great breakfast beautiful customer service

Thanks 😊

Great breakfast! Good bar food at the bar.

Nice

Such a warm and inviting place to stay

Check in experience wasn't great, not very helpful about the valet parking. For the front desk, not very friendly. And nobody at the valet parking. We had to wait couple of times... Breakfast was so disappointed. Not many options as it used to be. And for people who do not ear pork, nothing. Just scrambled eggs with very dried potatoes. There should be at least turkey sausages, not just bacon and pork sausages. No fruit, but apples and canned maple peaches. Will not stay again.

Very clean, friendly staff, great location and breakfast.

The room was just what we needed for a family of 3 for one night. The location on Glenarm was covenient to 16th St., restaurants, breweries, and close enough to scooter to the Ball Arena for Avs game. Staff was attetive and we were always greeted with a smile as we entered and exited the lobby area. My only suggestion, and it's a small one, the breakfast buffet should follow weekend/holiday hours on Thanksgiving morning and remain open until 10 am. Instead it closed promptly at 9 am, following the weekday hours schedule. We'll be back!

Great view

took awhileto check in but not by any fault of the friendly and great staff. There were not enough people working

Everything was great. Clean room, helpful staff, great breakfast buffet

There was an issue in my room to where I had to be moved. But overall it’s was a nice place and staff was great.

Clean, great location, friendly staff, great breakfast, and all around great stay!

Good stay. No complaints

Everything about this place was perfect. The location, the cleanliness, the staff, the decor. The bed was super comfortable. We were on the 20th floor so we had a great view of downtown Denver. There is a free breakfast, and let me just tell you it was fantastic. A huge variety of items to choose from. everything was fresh. Real plates and cutlery. Even the coffee was good.

Seamless check in, clean room with beautiful view!

Clean room. Friendly stuff

Everything was great! The only thing missing was a full length mirror in the room.

Staff was great room was clean

Great place and great breakfast setup!

Really nice and clean rooms. AMAZING breakfast, nice staff, and good drink options at the bar

Overall, great location, comfortable room. EXCEPT... The bathroom door has been changed to a glass barn door style. So when you get up in the middle of the night and turn on the bathroom light, you wake everyone up. And anything going on in there? Yeah, everyone in the room is made aware due to the barn door style not creating a seal. Otherwise, lovely hotel. Great Staff. Put real doors back on bathrooms.

Really disappointed in the breakfast. Lowest end food quality I've ever tasted. Suggest eating out.

all good

The swiveling TV was such a simple but effective touch-- and I can't tell you how much we appreciate the use of a Chromecast system rather than all of the silly hoops you usually need to jump through when trying to watch your own media in hotel rooms.... TThe kitchen was beyond our expectations and we loved being able to pop down to the Target for groceries and then fix legitimate meals in-room. I was shocked by the dishwasher and garbage disposal and how stocked with cooking utensils the room was. the pillows are perfection and staff made no hesitation to bring us extras and more blankets since we like to get real cozy! The continental breakfast was awesome-- and the staff was SO on top of cleaning and service. Everyone was so nice, the food was delicious and non-monotonous, and the coffee station saved our lives. My only complaints are that there was no full body mirror for fit checks on the way out the door, and that I felt personally attacked by the insanely bright mirror in the bathroom. Like, damn, I know I'm getting old, but the reminder on top of Denver's harsh effect on my skin was RUDE. The shower was an absolute dark and cozy delight, though, so I'll forgive a little. We loved it. Clean, friendly, helpful, and generous. :)

The stay was amazing!

Great breakfast helpful staff amazing pool water temperature

Nice hotel

Great staff who helped us tremendously!! Always handled requests promptly and professionally

Room was comfortable, staff was nice

Great Staff and good amenities.

YES, THE MENU WAS KEPT UP TO DATE AND FRESH.

Yes. It was our anniversary and we got cake and a bottle of champagne it was thoughtful and left a mark on us.

Staff was nice

Area was convenient, and very walkable to stores and restaurants.

I would not stay any place else is in downtown Denver. From staff to rooms to location, I don’t think you would ever find better

This was my first solo trip and my stay was very welcoming and comfortable. The staff was amazing and kind! Check in and check out was so easy. I would definitely book again. The area is very convenient.

NA on drinks.

I really enjoyed my stay here. Staff are very friendly and helpful. I came in right after my morning flight and I asked for an early check in which they were able to help me. They gave me a room at the top floor which I enjoyed bc it had a cute view. The gym was useful. The breakfast was pretty good. I also enjoyed that it was walking distance to 16th street which has a bunch of restaurants and shops. I would stay here again no doubt.

Other than the hallway on our floor smelling like marijuana one day it was a pretty nice place. The staff was kind and responsive. Would stay again. Parking is crazy expensive though.

Nice.

One of the best hotels that I have had ever.

It’s a great establishment

Clean rooms. Fantastic breakfast. Staff very pleasant/helpful.

What a cute little place! close

Clean room, kind staff, good area

Second time here. Great place to stay.

Great location. Breakfast was good. Room was clean. Highly recommend?

It was so clean and every person I came in contact with was friendly and helpful.

Very clean and very nice rooms

Room was ok bathroom had some stuff still on floor staff was not clear about parking. Vallet very expensive and I felt like the guy was waiting for a tip. Should not feel pressured to give 1

Good place to stay during travel.

Clean and love the walking distance to downtown

2 of the 4 customer elevators where not working for a day or 2 It was a little inconvenient. Other then that it was amazing. The breakfast food was great by the way.

Perfect location, staff was great and made our stay extra special.

Love this location

The Valet service was very helpful and the breakfast buffet was very good—great variety!

Parking staff was great

It was okay. Not terrible but not great either.

Easy check-in and comfortable

Amazing staff and high floor was accommodating

Good breakfast Convenient to Coors field and many downtown Denver attractions

Very nice area, you can walk to so many bars

Always a great stay. Thankyou

Overall good experience and walking distance to 16th street

Great hotel close to everything downtown.

Staff was very helpful. The area around the property allowed for an extremely enjoyable night in Denver. Will definitely stay again.

Immediate cleanliness was acceptable but could use a spring cleaning in spots. Great location in proximity to walkable 16th street.

They do need a smart tv though, it’s 2025. Who watches cable. It’s ALL commercials.

The rooms were spacious and clean. Staff were also very friendly.

Very nice hotel. Will stay again. I’ll give it 5 stars when they implement recycling. The fact that the hotel doesn’t recycle is shocking. That’s a no-brainer, Hyatt!

No parking for guest

My favorite thing about my room was the down comforter and pillows, I never wanted to get out of bed! It made for a great nights sleep!

Great downtown location, walking distance to restaurants, bars and clubs. Clean and well appointed, helpful service.

Extremely friendly and accommodating immediately for all needs. They definitely matched the beautiful hotel.

The room was big with stove microwave refrigerater dishwasher. The area arond the hotel is other big businesses. Its pretty much located in the heart of Denver. The staff could have been friendlier. They were not rude but they weren't happy to see you

The bar had a great bartender who was very nice and helpfull. The room was clean. Bed was just right for me. Great stay

Valet was nice, however pricey.

Very nice hotel with fabulous location providing easy access to many points of interest

The front desk staff were great, from checking in to accommodating my needs during the stay. We were exhibiting at a tradeshow and they were so helpful to make things easier. The hotel itself was very nice but the front desk is the reason we will stay again.

Parking is a challenge but the staff were all great!

I didn’t like that the staff don’t speak English like the housekeeping and they didn’t understand the times that I was asking them to come back and then they never came back so that was a little upsetting but other than that, it was a great stay

Just loved the stay everything was good

Terrible elevators super slow , breakfast on a Sunday morning is a disaster , they dont plan well for the total onslaught of people

The hotel was clean and quiet. Breakfast was good for hotel food, and the staff was very friendly and helpful.

Parking is the only downside

Thankfully, the other room didn’t have bedbugs, but we were still leary of it happening again. Also, I wasn’t offered a reimbursement for that first night, which was kind of disheartening. I’m not sure if we’ll stay there again.

The property location is perfect with many ideal spots to eat or visit within a 15 min drive or walk. The room was ok (items from last guest left behind, outlets not working) but staff did attempt to resolve issues as quick as possible.

Good stay!

Great hotel

Property has issues with property/room maintenance. If sinethung is broken, fix it. The barnyard style sliding bathroom door would not close and it was fir sure like that for a while due to the paint worn diwn and damage to the flooring.

Stayed here for a mini getaway from San Diego, for a favorite Artist of mine that was at Red Rocks. Plenty of seating in the Lobby/Lounge area. Check In was a breeze, as was the drive to & from Red Rocks. The complimentary breakfast was pretty good compared to other places I’ve stayed. Perfectly nestled in Downtown with tons of nearby places to enjoy without the need for a vehicle. Definitely will be my “go-to” location to book whenever traveling to Denver

Would stay there again

The Hotel was outstanding and the hotel staff were professional , helpful and friendly, Hyatt is one of my favorite places to stay and I recommend Hyatt house to anyone who asks about a hotel to stay at, thank you for the pleasant experience,

Loved the facility

It was amazing. Went for Denver tattoo convention everyone was incredibly helpful and courteous to me. Front desk was amazing in assisting me with extending my stay as I originally did not book for the full weekend (an oversight of mine) Valet were exceptional and held my car for me having no stress for convention and parking. Bartenders were kind and attentive from alcohol to morning coffee. I fail to remember specific names despite staff introducing themselves but EVERYONE at this location was first class.

Adding airport transportation would be nice!

Staff was friendly and room was really clean. Easy check in as well.

The stay was good, nice room friendly staff.

There was not enough plates during breakfast and people were told to use napkins instead. Food was not always readily available during breakfast. Long waits with nobody monitoring the food for re-supply. The shower door did not seal and water would get all over the floor. They didn’t clean the room everyday. We didn’t watch much television, but ABC, CBS, etc weren’t available.

The part I didn’t like was the parking, $65 per night.

Great

Great location, dark rooms so you can sleep in and comfortable beds

Superb staff. Went out of their way to be helpful.

We did not know the hotel had no parking unless you used the hotel's expensive valet parking.

The breakfast is great.

Nice stay, comfortable sofa bed

N/A

The hotel clerks were very polite and friendly and got me accommodated pretty quickly. The room was clean but there was slight damage and they tended to it quickly.

The location was perfect for activities downtown and was walkable to 16th Street and Restaurants. The customer service was good and they recommended cheaper parking than valet. The room was perfect for my families needs.

Great stay, 200$/night, close to everything'

Friendly staff. I really enjoyed the down stairs market and the free breakfast. The hotel was really clean and the room was spectacular.

Room was great staff were super nice

Loved it! Plenty of space and functionality

Hallways felt dirty, neglected and room was very uncomfortable... esp the sofa bed .

.

A lot of building noise and the room was not very clean. There was a raisin on the floor when we arrived. It was obvious the floor was not vacuumed. There was a random thumping coming from the walls all night. The staff was nice and it was a convenient location.

Staff was friendly and accommodating.

The room, the hotel, and the breakfast were great! I suffered an asthma attack from either the feather pillow, comforter, or air conditioner and have been sick for a week. Not sure what it was, but perhaps you should ask if feathers are tolerated at checkin or booking??

Beds and pillows were terrible. They were too hard!!

The overall property was perfect for us. The only problems were in the room itself. The mirror light in the bathroom would go on then half the lights would shut off, the fan for showers and number 2 didnt work, some light switches weren't working or the lights switches themselves were disconnected, the shower door didnt completely close so water would get outside shower we ended up putting towels down to soak it up. Otherwise yes the property was beautiful and perfect could have only been our room with the issues so this isnt a bash on the hotel not a massive deal breaker at all

Amazing hotel.

Stayed here on a business trip, and for the price all of us were very impressed! The breakfast was simple and nice, the location was central to where we needed to be and we will be staying here again in the future.

Good location

Nice place, friendly staff, located in walking distance to everything in Downtown Denver

Close to the convention center. Good breakfast. Clean facilities. Friendly staff.

Na

The property was nice, I thought it offered comfort and walkable to shopping and lies of dining

Extremely convenient to the convention center. Staff and service were excellent. Breakfast (I didn't even realize it was included) was very good--breakfast burritos with green chili were particularly good.

Amazing staff members and enjoyed our stay

Awesome

I dont like the Ghost charges because no body can't answer

Exceptional as always

Excelente

Gave us a few bottles of water upon check-in - PLUS. Had complimentary breakfast, but the food was just ok - and they were slow to replenish food & plates. Staff was very pleasant. Parking was extremely expensive - cheaper to book off-site. Pool was nice but usually low on towels unless you came in the morning. Overall a solid hotel and would stay there again.

The bad: the hotel was sold out (according to staff) and seemed very understaffed for that many guests. The front desk sent us to the wrong room and floor when we arrived. Had to go up and down a couple of times to get to the right room. There were not enough blankets, and after trying to call the front desk a few times unsuccessfully, my husband had to go down to get them. He came back with some covers that smelled like grandma’s house. Gross. The window shades were stained with what looked like human fluids. Gross. The couch is very uncomfortable, even for a kid. They had no infrastructure for the amount of people at breakfast either. They ran out of coffee at 9 and had to collect silverware to wash and bring back because apparently there wasn’t enough for everyone. On the first two days, we arrived at the hotel in the evening after a day out and our room hadn’t been serviced. We had to call to complain, wait for a while for someone to come, leave the room and hang out at the lobby while that got done. Do you know that feeling of arriving at a hotel room to clean towels and a done bed? No, not here. That was a first. I felt like we were staying at a hostel, and I’m too old and payed too much for that type of experience. Worst hotel service in as long as I can remember, never again.

I enjoyed my stay. My room was nice and spacious. Breakfast was good and customer service was top tier. There’s a mall & restaurants that are within 2 blocks. I’d definitely stay again.

Our son wrestled in the state tournament. We had adjoining rooms with a small dog. They must have placed us perfectly. No issues with some barking and the rooms were clean and comfortable. The breakfast was wonderful and decor up to date. The Valet was prompt anc courteous. All of these things made tipping easy for us. I believe in rewarding great staff.

Nice rooms, great B-fast and location. We were only in Denver one night and this was super convenient.

Hotel staff is amazing and friendly. Location is wonderful. Rooms are quiet and super clean. And the views are incredible.

Great hotel in a great location in downtown Denver . The place was clean and staff was very friendly and helpful. The only option for parking at the hotel is $64 a night valet parking.

Clean. Spacious room. Very friendly and accommodating staff. Easy walk to food and shopping. Also lots of scooters available if needed. Will stay again,

The property was nice & was close to many dining options & walkable areas. The gym reeked of chlorine from the nearby pool & though I am not sure much can be done about it, it did make me nauseous & leave the gym early.

This was part of a roadtrip so we had one night in Denver. The hotel is great and the breakfast is fabulous!!! There was a mixup with our check in but between the staff and hotels.com it was fixed.

My only disappointment was the breakfast. I feel like there used to be more and better options. Both mornings they had the same pre-mix scrambled eggs with country potatoes and sausage, oatmeal, cereal, bread, etc. I do appreciate that they offer breakfast and fresh fruit, but would love to see some variety. Something as simple as adding scallions or peppers and cheese on the side of the eggs would be an improvement. Also, whole grain bread or bagels would be a nice upgrade. The lunch & dinner menu is very limited, too, but there are many great restaurants within walking distance. I would recommend this hotel for families, business trips, and single travelers.

Thx

My family like it and was really close to my appointment location

Very comfy room with full kitchen and great views.

It was clean, breakfast was decent and everone was helpful and friendly

Convenient, nice room, included breakfast is average coffee good

Very nice and comfortable rooms. Walkable distance to Convention center.

Comforter had mold inside. Staff was quick to remove.

I really enjoyed my stay at the Hyatt House. Personnel were friendly and helpful. Room was larger than I expected. The only problem was the old TV with only a DirecTV connection with NO LOCAL CHANNELS!

Friendly staff. Great bar and fantastic rooms.

Love this hotel! I’ve stayed multiple times!

Nice and attractive.

Friendly staff

After my first visit, couldn’t think of staying anywhere else when coming to denver! Everything was 10/10

GoodExcellent

Friendly stàff

Old carpet. Needs a retouch. Water had an order.

It was very clean. The website made it seem like the rooms had tub and showers. But alot didn't have tubs. Which after my work day I was looking forward to. It took a bit of time but I was able to get the amenities I was hoping for.

Bar tender and food delicious

Love the hotel and the location. Also the breakfast and full bar was awesome

Very efficient staff at the front desk and with valet parking. Close to anything you need downtown. Thanks for having us!

Walls were dirty, shower had mold and soap buildup, electrical outlet was exposed, Elevator issues due to capacity, breakfast was very bland and plain not much of a selection

Everything was good

Great front desk service.

Awesome stay.

.

I liked the location and amenities.

Bed was very comfortable and breakfast had lots of selections and was stocked well. Water temperature for shower was not hot enough and room did not appear to have been dusted. Convenient location for Christkindl Market and Mile High Tree. Would stay again.

Great room and hotel, breakfast was good. Only thing is there no parking for self parking but. There is a lot of parking around the hotel between $10-$20 a night

Staff was absolutely wonderful…. Would have liked the bed to be more comfortable. Did not have a good nights rest.

Great service!

We were changed room due to odor possibly from the previous guests, but the staff was amazing and got us situated quickly. Our valet attendant was also so helpful and kind!

Great experience. Staff was courteous and accommodating. We will be coming back!

Place. Very convenient. Comfortable. Clean. Friendly. Affordable. Would stay again.

This was a perfect location for attending the Christkindle Market. We enjoyed our stay! Our only suggestion would be for the bedding. It was pretty wimpy. Everything else was great-overall studio, bar, breakfast, comfort.

Exceptional service and location.

Everything was perfect the hotel was close to everything just the beds are uncomfortable

Called to see if we could check in early and was told we could for an additional price. Not an issue and expected it after looking at the website. The staff member said our room was ready and we could come at any time to check in. We arrived 20 minutes later and were told our room wasn’t ready and it would be about an hour as the manager needed to go and confirm it had been cleaned. I indicated that we only came up one being told the room was ready. She told me that if I wanted to check in now I could upgrade the room for an additional $20. After declining to pay additional to upgrade and wondering why we were told it was ready she told us we could just wait for the room to be reviewed and indicated she was not going to charge the $35 early check in fee. When we did check in she pretended to have upgraded us, even though it was the same level of room I booked and guess who found the early check in fee on my statement after checking out? Felt deceptive and like the staff weren’t communicating or just trying to get additional money.

It was walking distance to the light rail, the stadium, everything we wanted to do. Clean, safe and nice. I would stay there again.

Hotel was within waking distance of my venue and local restaurants.

Nice but needed more elevators

Room was big for me. It had a kitchenette, which next time in town I will use. Great lodging! Everything a person needs under one roof.

I chose this hotel specifically to watch the drone show from my hotel room. In Google maps it shows Hyatt House on the north side and Hyatt Place on the east side which is why I chose Hyatt House thinking I would get the view I wanted. I also put in the notes that I wanted a room facing the convention center. It was not until after I checked in that it was discovered that the sides of the hotel are actually switched and I was told they could not transfer my reservation. What I don't understand is why it couldn't have been refunded as a hotel credit (since I could no longer cancel as I was already checked in) and I could have made a new reservation on the side I wanted as there were plenty of open rooms. They acted as if I was stuck with the room instead of making it right. The room was nice enough and looked just like the pictures but the carpets are in desperate need of a thorough cleaning.

Loved it

Perfect location in downtown Denver! Hotel is beautiful as well.

The staff is always friendly and helpful

Staff was extremely helpful and poliet

Paper thin walls and mandatory $64 for parking on the property. Totally not worth the cost or inconvenience.

Very nice place. Best thought process by the management, keeping in mind the needs of families, by keeping essential utilities in the room, like Utensils, glassware, Electric cook top.

We pretty much exclusively stay here every time we visit Denver. It’s our goto place

Good location

Walking distance (less than 2 blocks) to Convention Center. We were on 16th floor so it was really quiet. Hot coffee and breakfast every morning was nice, but it was same thing every day for 3 days lol. Maybe switch up some of the breakfast items. Tip - They do a morning happy hour during the week-mimosa or coffee with Bailey's for only $5 from 9am-12pm, that was nice.

Very roomy

Clean property. Does not offer self parking but a lot prepaid parking around property.

Great location and nice hotel

It was my first time visiting Denver and my stay at the Hyatt was great. Check in was at 4pm and I arrived around 2pm and went to the front desk to see if I can do an early check in or If I can leave my bags with them and go out and about. The lady at the front desk was super nice and said she can have us checked in early. At NO CHARGE! Overall the hotel was very clean and check in and check out process was easy and fast. No complaints about this place. Definitely recommend!

We had a great time. Property was very convenient and clean. Staff was awesome from the valet guys to the bar tenders to the front desk clerks. The manager came and checked on us several times while we were down stairs. He was a great guy and you could tell he was passionate about his job and keeping everything perfect and everyone happy.

The good things, it was very nicely updated (aside from bathroom door design). Felt clean. Bed is comfortable (not too hard). Pillows were actually good too! The lobby is very pretty and clean. The location is great for the convention center and close enough for the football stadium. Lobby offers iced cucumber water which is nice.

Our stay was fine. The location was good for our purposes. The room was nice; however, the bed was terrible. We stayed for four nights, so having a quality mattress and getting a good night's sleep was important. It was soft and saggy with no support, making for poor sleep for both me and my husband.

It was great. Clean, quiet. Many options at the complementary breakfast bar. Towels could have fluffier, but otherwise a very pleasant experience.

The staff and service

Was amazing and staff was very friendly

Almost everything about this stay was very good. I deducted one star because the bed was not very comfortable. Otherwise, the room was clean, and all amenities were as stated. I was happy that I could adjust the thermostat and fan and that there was a room darkening shade on the window. It was quiet, and I felt safe. The valet parking worked well; a bit costly, but it was very convenient. The breakfast was unremarkable but adequate. Tables were kept clean and food was replenished. A sweet pastry would be a nice addition.

Quick check in and check out. Complimentary breakfast!

Great stay. Very nice rooms for the price. Efficient breakfast

Nice hotel

Beautiful clean hotel! Staff was friendly and professional, and the rooms were spacious and clean! Love the fruit infused water in the lovvy

They had emailed me about the fees for early check-in only to raise them once we were there and refused to honor the fee stated on the email, they stated they had just changed the rate that day. The room drawers and bathroom floor had hair all over. One of the tv remotes was not working bc of batteries. The bathroom had no soap and not enough towels for the amount of people that stayed, when asked the front they weren’t thrilled to bring those up. The room to the one bedroom was set up backwards. Overall, the staff was not friendly and the room was not like the pictures or to standard in my opinion for Hyatt.

Terrific hotel. Convenient, fresh, and clean. Helpful staff. I will stay here again.

Loved everything except the parking rates but everything else was amazing, no complaints.

The staff was helpful and they kept the place really clean.

Very comfortable and excellent breakfast included in room rate, convenient location, new looking hotel, has excellent fitness center plus pool

N/A

Cool vibe