La Quinta Inn & Suites by Wyndham Deerfield Beach I-95

The staff isnt here for front desk. They were rude and the rooms were gross. Not happy with the stay at all. Some rooms missing things and the door key died and I got locked out for a while. The ladies who clean and helped try before switching rooms were lovely and very nice though.

Comfort and convience

Nice location

On my departure day, I requested a late checkout through the app, but never received a response. At 11 a.m., the same employee came to my room and informed me that my request had been denied, even though the app still showed it as pending. I explained that I had not been notified and was willing to pay for extra time, but no effort was made to accommodate the situation or communicate more effectively. What upset me most was not the denial itself, but the lack of empathy, professionalism, and clear communication. I felt embarrassed and rushed out of the room while working, leaving me with a very negative impression of the hotel's customer service.

.

Nice

It’s affordable . We didn’t use the pool as there is so much more to do outside of the place , and breakfast was a no good. I’m sure the chef put his heart into it but it wasn’t worth it. Arriving to the room it smelled like wet mold or wet clothes left out. And they should tell you when checking in you have to request house keeping vs waiting on them. The did leave a used toilet paper roll in the room when arriving which also felt gross. The bed had a major dent in it so who knows how many bodies there.

I'm not used to doing this but I think it's important that people like me who are looking for a place to be don't have a bad experience, when people like me leave home and decide to spend money on a room we hope that at least it's comfortable and there are no problems, the money is difficult to find to give it away to places like this that don't care about giving a good service.

great place

Worst customer service ever

Everything was clean

Clean and staff was friendly

nothing, hotel horrible, it's called in the are the "Junkie hotel', zero everything, this place should not be open to public, they also took my money after they gave me a cancellation letter, a reported me as non-show, the worst class of thugs. all

Location The outside

Booking.com, the facility would not let me stay and is refusing to refund me my payment. Their handling of the situation.

Hh

I have no complaints everything was great.

I felt bugs crawling on me when I played in the bed and the shower drain was clogged up

this place has the worst staff they were very rude after we made our reservation paid our deposit they had us leave did not give us a reason The night before they had taken my bank card for the deposit and then that day they did not want to take the same card because it was in a different name Even though my name is on the account.

The place is run down need of repairs

You can't get in touch with the front desk

Call him and get hier an update.. o Calle dyer back and said he was on his way and would be about 30 more minutes. I then received a call from another woman screaming and yelling at me and said I needed to leave the room. My belongings could stay but I had to leave the room. It didn’t make sense.i then asked if I could speak to the manager she told me she didn’t have her number.i said ok so when a customer has a problem you want them to call corporate? She said yes, so i did. My husband came thru took his deposit and then checked us in and then called our room and told us to leave.

It was a good place to stay for 1 night The lighting in the bathroom was good

Ive have tried 4 hotels in Deerfield and this was the best of the bunch (inexpensive and working in the area for weeks here) should have picked them first instead of trying the others.... breakfast, fridge in room, always coffee down stairs, very safe. Could use a coat of paint for sure but for business was the best 100$ room so far.

Everything was great—the room was clean, and the pillows and bedding had a pleasant scent. An excellent hotel.

i did not use the amenities the rooms were not check in ready they are old and were not cleaned. the AC was not working correctly the rooms did not have good lighting and someone opened my door when we stepped out and left it open this is a one star hotel would not recommend it

The manger treat people like trash.

Wasn't bad Likes it all

Cleaner

Was great

The room had a lot of stains on the carpet and the room had a bad odor. I had a very hard time sleeping. I took pictures of the stains.

Nice

I only had 1 wash cloths and the staff didn't give me another when i asked. The room was dirty and had stains in the carpet and sofa. I had to go buy sheets so my daughter could sit down

Easy access off I-95 N/a

Fluffy, comfortable bed. I controlled the temperature. I had a place to park. Attitude of checking clerk - unavailable restroom after my long drive. Forced to wait for another guest to checking, then my personal checking and manage elevator and luggage into my room before having a comfort stop that I always expect at my hotel stop. Highly irregular, very INCONVENIENT. It could have created a hygiene accident for me, as a 70 year old guest - one they would have deserved at their front desk since they refused to accommodate a guest needing a bathroom.

I booked 2 rooms and paid a $100 deposit that was told to me once I checked out, a couple of days after I would get it back! I have not yet received my deposit. I was scammed by this hotel. I will not recommend and also I will be making a public statement about this. I have 5 kids and money is hard to come by Give me my $100 deposit back

I go here every year the night before work starts. Highly recommend

I never stayed at the property because a musty smell they said they give me my money back but I never received it and they say I had to do it thru the app

The only thing I didn’t like is that starting at 9:00 a.m., the housekeeping staff come knocking very loudly on the door, even though checkout time is at 11:00 a.m. I went to work and didn’t go to bed until 1:00 a.m., so when they knocked at 9:00, it really disturbed me. They should change that at the hotel housekeeping should knock around 10:30 instead, since checkout is at 11:00 and guests are supposed to leave the room then.

Everything was amazing! Staff super friendly and helpful.

Check in was easy and friendly. Staff was great. Breakfast bar was full and the food was fresh. Unfortunately the hotel is old; the room was musty; one of the pillows had an odor. There were ample pillows, so we just used the other ones. I got a good rate on the room, so I can only rate my experience a 3. .The staff was outstanding, though. So please pass that along to them.

The property is in need of rom renovations. The facilities are over 40 years old. They are beyond simply upkeeping. They need complete renovations. The smell of mildew dominates the rooms. Air filtration system needs to be replaced. The bed was horrible. Much too soft. Probably the original bed. LaQuinta management should inspect this property, and possibly revoke their contract with them. This property owner is not deserving of the LaQuinta brand name.

Doors need repair

No problem with the AC. I did not use the laundry

It was fine when I first checked in but the next am when I came down stairs, a woman started screaming at me that I must pay another 250 because I have a dog, I said I don't have a dog miss, then she said to go get all my stuff from my room that I have to leave now or she is going to call the police, I said miss I payed already for tonight, then she said you will not get your money back and leave now, so I went to my room got all my son and I things called a Uber and stand out side because I way not allow to even wait in the lobby , so I left and went to another hotel and had too pay all over again and plus they did not even give me my serciry deposit back for another 100 dollars The horrible way they treated me and embarrassed me and took my money

Not the greatest. Needs some updating and cleaning

Good

Clean quiet safe

Phone was not working. Could not call the front dask. One of the table lamps was not working. Basin water flow valve had to be opened manually.

Room smells bad, the TV did not work. Also the toilet was not flushing. The door key card did not work. I will never stay here!!!!!!!!

Our room was definitely not clean, large stains on the carpet. Drip stains on the wall. Our shower/tub wasn’t working properly. Express my concerns few weeks ago and was told they would tell a higher up but I would not receive any response.

Breakfast buffet was standard and okay.

Our room, in particular, seemed old, with dirty floors and very worn carpeting. Given the rate we paid, the condition of the room did not feel justified, especially considering that there are many better hotel options available in the same price range. The staff was pleasant and courteous, which we appreciated. However, the breakfast was disappointing and was one of the weakest “breakfast included” experiences we have encountered at this type of hotel.

Clean quiet

Dark and dingy rooms. Weird design. Bad overall

Yes, room was clean and staff was decent.

Buffet was ass, rooom very small overpriced but that is s Fla shower was amazing

There were stains on our sheets. Blood stain and Hair on the other bedroom. We went downstairs the night we checked in. Management told us to leave the dirty sheets outside. They gave us fresh sheets. The next morning, the cleaning ladies gave me husband attitude for leaving the sheets outside and he told them we were informed to do that the night. before.

Room had mold on the shower curtain and window curtain. Stains on the bed. Stains on the floor. Holes in the wall.

Staff was nice and helpful. Room was outdated, curtains had grime on them, bed headboard had stains, carpet was stained. Not what the pictures showed. $170 a night was too much for this room. Normally Wyndham associated hotels are safe, but not this one. Very disappointing.

No hot water place was terribly overpriced. Breakfast was godseful

The front desk staff was very helpful, but the housekeeping needs to do BETTER. My room was not cleaned at all and I stayed for three days. I asked the housekeeper for towels and she told me no. Once I complained the front desk told me I had to request to get my room clean before 11am and I’ve never heard of anything like that EVER. Then it was ants in the bathroom. Housekeepers need better hospitality.

The room was clean, however the hotel is old and definitely needs updating. Overpriced for the age of the facility. Also, the breakfast was in NO WAY diabetic friendly!

room as well the entire building it looks neglected decors,& building façade, room it has an stench, pillows very old, coffee maker open and dusty, repairs that were made look unprofessionally finished in resume the entire building and chains of hotel need a make over Hope you guys call Gordon Ramzy to help you so bad and price isn't worth it hope the refund my money!!

When we arrived after driving 4 hours of driving. I had to use the restroom, and it was out of service. They suggested using WAWA restroom. On the second day the elevator was out of service. The rooms are very outdated. Any hotel that I have stayed in always has a box of Kleenex, so I didn't bring a box because we were only staying one night. There was no Kleenex. Breakfast was not very good. All Breakfasts that we've had any hotels usually have scrambled eggs they had hard boil eggs. There was only one roll of toilet available in the bathroom. Thank God we didn't run out. I have to say the first day that we checked in the person checking us in had no personality very quiet not very helpful. If you have that type of personality, you shouldn't be in the hospitality industry.

Despite the hotel being older and it could use some refurbishing; I will say that the room was clean. All of the lights did not work, the tv did not work, the phone did not work, and for two people in a room, only one washcloth??? We were in the Pompano area to be with my brother at Broward Health North. He was on life support, so we checked into the room and went straight to the hospital. It was late when we returned, we were tired, and this is when all of these things were noticed. I went to the front desk (couldn't use the phone) and was first told there was nothing that could be done about the phone, tv, or light. I asked for a light bulb and another washcloth. I was told she had no access to light bulbs and there would be no one for maintenance until the morning ... really! She could tell I was getting upset and that is when she offered us another room, but said we had to come back down to the front desk with all of our belongings and check out of that room before she could give us a key to the new room ... really! We did change rooms. The tv and phone did work, but one of the bed lamps didn't have a lightbulb, and the toilet was running (my husband readjusted the guts to fix it). I worked in hotel management for over 15 years. Our rooms were not only checked by our housekeeping staff, but our maintenance staff did a complete check on everything in the room after each guest checked out and before it was rented again. La Quinta and Wyndham are a NO for us!

Staff was great!! The room was just ok. Needed updating and some TLC but it was clean and quiet. My stay was quite comfortable and yes I would recommend this location

The staff was very nice. In general, the room was clean. The hotel in general needs a lot of updates. Everything is old and the price is too high for the quality of the hotel. The breakfast was terrible. Very poor quality and limited variety. I went once to the breakfast and didn't go the second morning.

They send you a text to pre- check in where you put in all your personal data and a pic of a ID but then they request it again anyway when you arrive so don’t bother.

The room was a handicapped room which I never requested but the front desk said I did. The hotel is old and can use a renovation. I’ve stayed in LaQuinta’s in the past which were more up to date

Moldy water smell in rooms, even after asking for a room that didn’t smell bad. Moldy lamps and overall run down

Absolutely disgusting. I would love to be able to add pictures. The room was in terrible disgusting condition and filthy. I would never go back. I text pictures to the number and no one would ever respond. Also pretty sure there is some kind of prostitution ring happening here as well.

Dirty stained towels & washclothes. Broken toilet seat. TV wouldn’t change channel. Mold on bathroom ceiling that gave me an instant headache. Filthy lamp and mirror, room smelled and the couch is treated with something that makes you itch. Noisy slamming of doors. Very aggressive manager. Never ever again

Front desk very nice.

Good clean property

Easy check in and check out.

Great

ROOM WAS OK HADA DESK BUT NO CHAIRS. STAFF ASKED FOR SAME INFORMATION AS RE CHECK IN ALL OVER AGAIN

No

Sticky entrance floor. Odd smaell in room. Shower ran out of hot water. Sink drain was covered In mold. Avoid at all costs

T

The room was cleaned, beds made and fresh towels were provided.

The room smells like mold, there are stains all over and the carpet is disgusting. Staff was friendly.

Staff was courteous .

Bad odor in the hallways, felt moist.

Random people lingering in the parking lot...loud parking lot (noise could be heard from my room), and office clerk did not want to print me a receipt as requested.

The location is very convenient and the staff were very friendly, however the room really needs some urgent repair or upgrades. There was a smell (like wet socks) upon check in. I notified the front desk but nothing was really done. Also room had visible signs of damage and wear and tear: hole in base moldings, curtains were damaged and dirty, one of the lamps didn’t work, bedding had some holes, bathroom had no toilet paper holder. May rethink staying here again and won’t recommend.

the shower not good water stop no drain the room smells bad wall with mold

Disgusting

All-round good

It felt like the building is socked in water from the smell

The room is was the worse I’ve stayed in. There were stains on the mattress, black mold in the corner of the rub, molding behind the toilet separated from the wall, the door casing inside the bathroom area had chew marks from a dog, the other side of the pocket door had chew/claw marks on it, the corner of the floor to the right of the sink was nasty, all at the bottom of the entry door floor was nasty, curtain in front of closet type area had mildew/other stains on its, dresser drawer bottoms dirty, one lamp didn’t work, the other had severe staining on the shade, numerous poor ceiling/wall repairs, the sofa was stained/had torn places from a dog on the arm corner, curtain closure was broken, metal beneath the heat/ac was rusted/covered in black mold, the sliding window that faces the parking lot had a gab and wouldn’t close you could see they had put duct tape on it previously but it had been removed and the smell wasn’t the best. This room was definitely not worth the price I had to pay for it. Spoke to Expedia person about the issues but call was dripped. Waiting for a return call.

Potatoes were empty every day. Very little food Employee would not get more and it was only 8:24 am Sausage sitting in watery juice A few rotten oranges Hot boiled eggs Little to no hot water in room Doors rattle all night Barking dogs Windows on the upper floors open to the entire outside. Extremely unsafe and terrible way for an accident to happen. I brought my wife here because she has severe depression and suicidal ideations. Could not leave her alone due to those windows. How can this be ok? Bed was comfy! Pool was clean!

Rooms were nice and staff was friendly and helpful.

Terrible stay! Please don't stay here, find different places. I usually, not give any review. But in my life never forget this Terrible experience, room very molding smell not clean. I don't have other options since it is late night my kids got sleepy i choose this options but that was Terrible mistake. Humble request don't stay here.

Yes

Yes

Not comfortable fyktyk if you like to be comfortable this is not the spot!

So good!!

She was so rude didn’t help me to resolve the problem. She doesn’t care . Its been 7 days and I didn’t receive my money back.

People are very nice there. Breakfast is very good. I’m very happy staying there.

Courteous staff

The staff was courteous and accommodating. The room exceeded expectations

Clean hotel and staff was nice

The bed was the most uncomfortable bed I’ve slept in, the tub drained extremely slow so it would fill up quickly, there were roaches in the room and the breakfast potatoes were undercooked both times I tried it. The staff was fine.

I had also booked and paid for 2 nights online, on getting there I was told I could not cancel the 2nd night. Managed to sleep for one night and went to a substitute hotel for the 2nd night. They say you get what you pay for. Very true.

Everything seemed nice, except the fact that they didn’t have breakfast until at least 10 when you’re on vacation you’re out late so no one wants to have to jump up and eat breakfast before nine

THe place was very nice.

People there were very, very nice. My room was clean, but the water did not stay hot in the shower beds are very comfortable.

location was perfect for us. breakfast was adequate but not exciting. Room was very good, pool was nice as well. Had a self serve laundry which worked well. Overall, a good value for the money - will stay there again for sure.

And there was a fire and had is out I. The heat for hours ….

The girl at the breakfast buffet was the rudest, most arrogant person I ever met!

Tv didn’t work the first night. Tub back up to my ankles when taking a shower. Sheets felt like 200 thread count. Pillows were so old they need to be replaced

Good

you do need to get there front door repaired it kept staying open and not closing properly

The current pillows are tuff

The parking lot was very messy, the air-conditioning work great had no trouble with parking, the room itself was clean and tidy. The shower leaked didn’t get the shower. I expected the pool was on maintenance. It wasn’t on the website. Didn’t really care for the breakfast we had trouble sleeping because of all the noise. Very disappointed that the staff wasn’t accommodating. We just wanted an extra pillow and blanket because my husband suffers from diabetes and he was very cold without even looking. They said they didn’t have any. I find that hard to believe I’ve stayed at many La Quinta’s, but this is the worst one yet. Sorry to say I’ll be looking for a credit on my account for this horrendous experience.!!!!!!! my family was disappointed

Worse place to stay at. Don’t let the pictures fool you!! Had reservations for one night once I checked in and saw how everything was. I didn’t even stay the whole night.

Hhxbkchb

Y guy

They had no room available. I stayed at Hampton Inn terrible service and not paying a dime.

It's really rundown and needs some fixing. When we checked out the room, it did not smell fresh. Also the bathroom had some moldy areas. Definitely not my cup of tea. The front desk lady was nice.

Comfortable bed. Hot breakfast. Good coffee. Easy check in and check out.

Everything great

Pool closed smelled bad

Very good place, safe, quiet and people are very friendly and respectful

Very good place, good price, good location excellent ...thank you

well it was my first and last time here. the guy at the front desk was ok but he can do more friendly. anyway when i walk to my room it feels unsafe. the hotel was like empty. the room was clean and nice. but my feelings says something is not ok here.

THE ONLY BAD THING CANT USE THE LAUNDRY

Good, very good

Well maintained but there is too much smoke odor

My wake up call never came

People were very nice and friendly

The place just wasn’t it plus they don’t answer back plus I didn’t get my deposit back and they had my card lock for a month because they take month offf before I even paid and I put i wanted to pay at the hotel

Went downstairs to speak with front desk to asvise and was assigned another room. Upon checking sheets and pillow there was dried 3 blood stain/ spots on the sheets so i lifted the sheets and a huge yellow urine stain on the mattress which was hidden under a bed padding over the mattress. I asked for a refund and Expedia denied and refused to give me a refund. I didnt not stay in these rooms more than 2 minutes while inspection where i would lay my body for the night. I was in & out of this La Quinta Deerfield 95 in less than 10 minutes amd most of my time was spent downstairs speaking with front desk.

We recently stayed at this hotel and were very pleased with the service. Unfortunately, we don’t remember the name of the front desk agent who helped us, but we do know she is originally from the Philippines. We want to highlight her kindness, professionalism, and willingness to assist us at all times. She truly made us feel welcome from the very first moment and made our stay much easier. The hotel’s location is very convenient, close to all of our points of interest, which made our trip even more comfortable. Without a doubt, we will return to this hotel and highly recommend it to other travelers looking for warm and professional service. Thank you 😊

Swimming pool closed. Carpet worn in room. Curtains need to be replaced. Windows need to be cleaned and not smeared.

breakfast is so-so, air conditioner is noisy

Great customer service.

The carpet in the room was old and stained. My room was near the exit door and stairs which I didn't feel safe or comfortable about that. I asked for my room to be changed and it wasn't. I couldn't take my food up to my room. Overall uncomfortable.

Pricing

The frint desk staff asked for additional funds but upon making my reservation and arriving to property my wallet was stolen, i couldnt provide additional funds but thought my booking was totally complete. I was not allow to stay at properry cause the front desk clerk cancelled my exist3reservation without allowing me to seek an alternative to my situation .... this cause me to loose my money on a nonrefundable transaction with expedia. Therefor im out of $81.59 and the hotel gained from it and the front desk staff was totally unprofessional on how the spoke and had lack of interest in resolving the issue

Super nice people

Room was falling apart. Broken microwave. The sink faucet was broken and the tub was filthy

Never ever again

Nothing.

When you check in inspect your room and let them know. They charged me for a broken microwave that was broken before I arrived. Jokes on them. I had 6 rooms this time and 7 rooms last time. Guess who just lost my business.

It was quite

No one has called back yet.

Convenient location and clean good maintain hotel.

A lot of mold in the room, I reported it and they did nothing I tried to change rooms and they wouldn’t allow.. I have photos I want to leave and get my money back

The desk staff was very friendly and respectable and the room was very clean and quiet ..

Cockroach at entry. Desk clerk told me to wait outside in 100 degree weather. Closed pool. Rude desk clerk. Charged for entire stay and I never stayed never canceled my stay. Desk clerk told me she hoped my brother dies, that is in hospice. Total horrible experience

Don’t let the photos fool you. The rooms are old, outdated and disgusting. The carpet was so dirty and the bathtub was full of mold. I was overcharged for pet fee. There are strange people wandering around the property. Was afraid my car would get broken into and did not feel safe walking my dog around there at night. I checked out early and am currently trying to get a night refunded.

Check in went very smoothly, other than that it was a terrible experience. Front entrance door banged every time it opened. Room was very abused looking with old beat up paint. Headboards were missing alot of fabric covering. No hot water in shower. Finally, the pool was not working.

They had an unlisted security deposit when I couldn’t pay the deposit I asked for a refund for my room which I paid for and they would not help me

Very nice place. Staff is very friendly and helpful!

Dirty linens, room stunk like mildew, pool out of order until further notice, no hot water in shower, screws sticking out of the wall right at knee height

The sheets was clean but has lots lint balls, thry might need change there new one. And the dryer of our room was broken, good thing my wife brought her own.

All were good clean, and nice helpful staff.

Excellent service and very good experience

The employees treat them well. They know by name. I asked if he wants a different hotel room and he tells me. Nope. Send me to La Quinta on Hillsborough (West of I-95)

This place was disgusting. Moldy smell everywhere. I had an infant and 3 other children. I was not keeping them there. I went to the desk to tell them I wanted to cancel and they became very rude and refused to give me any proof of cancellation and began screaming at me and my family. I am still

Everything was okay but I did seee bed bugs and I’m not so proud of that this my second time staying I didn’t have thst problem the first visit now I’m having problems and I actually took pic of the bed bug the front seat say it’s nun they can do about it but just let the ppl know who cleaning

Nice and comfortable.

Staff was very nice. Lobby was beautiful. However, the rooms are very dated. The pillows were quite flat.

It has spiderwebs and I sawed a roach crawling on my dresser

I put the wrong dates for my stay , 5 min laters i have reached out to them to change the dates or a refund, but they took my money and wanted me to pay for my rescheduled dates

The staff was lovely and the hotel is nice and quiet. I enjoyed my time there!

The room I had was strangely situated at the end of the hall in a corner, the entire floor smelled like cleaner and pet odor but I was ok with that since I was traveling with my 6lb Maltipoo. The sink normally in the bathroom was in the entryway next to a small closet area across from the fridge and microwave. The luggage stand was broken and lopsided took it to the desk and the lady sarcastically accused me of breaking it I had only been there long enough to get into the room. The AC didn’t cool the room enough and the hot water didn’t work even letting it run for several minutes. The last straw was receiving a phone call ten minutes after I left the room the next morning to go get coffee 1/2 block away. Allegedly my dog was so disruptive that several guests complained about her whining. I let the lady know that I had only been gone a few minutes and was on the way back, which is when we really get to it that she forgot to charge me the pet fee. Charge it and check me out please this hotel is neither pet nor human friendly go to the one on the other side of I-95.

Covers seem dirty , we itched the whole night …

Loved our mini stayed at the hotel.Very friendly staff and the room was impeccable!

Everything was fine. I was treated with respect and kindness when I checked in. Check out was very convenient. The room was very nice lots of extras.

The rooms we booked were full of black mold. Had to be switched. No television, remote wouldnt work and offered no solution besides sorry. Run from the place. Dont ever book here. Jen, the morning desk person was the rudest customer service rep ever. Observed her talking down to breakfast staff person as well as talking over me when i tried explaining my situation. P.S. They said they would send housekeeping to clean the mold. What a joke. What about the source being dirty window a.c. unit? How does housekeeping clean it? Joke

To top it off the pool was closed during our stay. We will not be returning.

For the money, it is better than hotels at the same price. I would stay there again. Loved having a really good Wawa across the street. Got Slushies, coffee, meals, etc.

Great

This hotel was located in a seedy area, with strange men loitering in the parking lot and roaming inside the hotel. There was one elevator in the lobby, that seemed antiquated. The hallway to our room was dated and smelled unsettping, while the actual room smelled of urine and smoke that was attempted to be cleaned. I attempted to checkout out of the hotel within 10 minutes of checkout, and quickly left with my family for fear of being robbed (or worse). The 6 rating for this hotel was way over exagerrated. The only good thing about it when the friendly front desk attendant. I do NOT recommend this hotel.

So far a convenient location for my stay. I will probably will booked this place again

Excellent staffing

The breakfast was not very good the morning we were there. The re-hydrated "scrambled" eggs were barely edible. There was a very large group who came in late in the evening (around 10 pm) with a lot of screaming children. The were in the lobby a for more than an hour. The same screaming children were in the lobby early in the morning for about two hours. Seems the management could have had the folks quite the kids. Made for an unpleasant stay.

The property was old and dated. The gent at the front desk was helpful as our key was not work. Aside from that, the beds were uncomfortable, the room needed some work, and the love seat in the room had a disgusting stain on it. It served its purpose for the night, but I wouldn’t stay here again.

Not a good experience

Smell in hall and room. Property needs some work

Lastly, I've never felt so unwelcome in a hotel as this place. 8am I get a text asking me when I'm checking out. Then at 9am I get an email asking when I'm checking out. Water pressure was strong with plenty of hot water. Towels were similar to the bedding, well-worn from being washed too many times. I won't be back.

Nice and very helpful Staff!

No safes in rooms and beds where horrible sank in the middle!

I didn’t like the breakfast selections, many of the clients were complaining

Friendly staff. Pet friendly with a fee. Room was clean and nice area.

Roaches and not enough linen. At times poor hospitality

No complaints except breakfast should go later! Stayed 2 nights and missed breakfast both days! However coffee, tea, hot chocolate and lemon water available all day!

Good location and price

Room is clean and decent breakfast options

Horrible

The service was good. The staff member was friendly and helpful.

Friendly staff, clean room and close to everything

Tried to check in. Desk girl told me to wait and go clean rooms, as she was short. Then after waiting 1 hour, she cancelled my reservation and screamed at me to get out. Yelling. I’m handicapped and walk very slow with two canes. I expect to be reimbursed as I booked another hotel.

I would give this place a 0 if I could. There were roaches in our rooms. The mattresses on the beds were sinking in the middle and there was mold in the tub. The AC was broken and room smelled like mildew. The owner and front desk staff are horrible and extremely unprofessional. The owner literally screams at guests like an unhinged lunatic. They fraudulently charged my credit card for 2 additional deposits after we checked out when thier written policy states there is only a $100 refundable deposit that they placed a hold for when we checked in! We checked out on March 8th and they still charged us for an additional night after asking us to leave after being screamed and cursed at by the owner who bizarrely had an issue with my husband sitting in the lobby chatting with other guests - accusing him of selling drugs! When asked for proof of his baseless accusations he of course had none. They refused to provide checkout paperwork and we had to file an incident report with the police to receive documentation of our checkout date. His attempts to weaponize the police against us backfired. They were just as confused and felt horrible for us- apologizing multiple times. I suspect this may not have been their first experience with this establishment. You’d do better pitching a tent on the beach than staying at this hotel.

Bed was horrendous

okay

I’ll never stay at la Quinta in my life. Dirty and staff is rude didn’t even stay left the soon as I seen the room. Didn’t even get a full refund.

As you open the door to your room you get hit with a horrible smell of old wet carpet and mold it was unbearable. Then there were stains and fluids of unknown origin on all the walls and bathroom had mold everywhere. Had to wear my shoes in the room the whole time because of how dirty it was definitely was not a good experience at all.

The staff wasn’t very polite while we waited in the lobby for our room to be ready. The restroom in the lobby also wasn’t working, so we had to walk somewhere to use a restroom while we waited. They double charged my account for the incidental charge. So until that finishes processing, they have $200 of my money. Tried to call the location to sort it out, no answer and 1 hang up after 6 attempts. I called and filed a complaint with Wyndham, concerned about this locations policies and procedures. The room wasn’t worth what we were charged. I’ve paid less for nicer. More like a 2 star hotel for sure. Won’t go back or recommend.

Nobody smiles, nobody greets you, but instead, the fall over themselves to say “no” to you. You won’t find soap in your room - they keep it hidden away under lock and key. If the cleaning staff finds you by the pool, they will “ask” you if you’re a guest or some illegal lounging around. Dont ask for the TV to be turned down, though it’s blaring for no reason, because they’ll look at you as if you were the crazy one. Don’t use the computers in the lobby sitting down in a chair because it’s “company policy” to not allow yea of chairs - you must stand. Not kidding! The room is dirty, smells of mold, and you’ll be lucky to come out of it alive without syphilis or gonorrhea. The place is a mainstay of drug dealers who roam the parking lot, loitering for hours at a time. The worst hotel I have ever stayed at and I thought it might be decent for the price. Absolutely horrendous.

Decent place but definitely not a 3-star facility, as advertised.

Always like staying there

• Cleanliness: I found dog hair on our beds, which is unacceptable for a hotel of your standard. • Management and Service: There was never a manager on site to address any concerns, and room service was not available. When we needed new sheets, we had to go down and retrieve them ourselves. • Breakfast Area: The breakfast area was overcrowded, leaving no space to sit. Additionally, there were many guests coughing and sneezing, raising concerns about overall hygiene and guest well-being. I expected a higher level of cleanliness, service, and management during my stay. I hope you will take these concerns seriously and implement the necessary improvements to ensure a better experience for future guests. Thank you for your attention to this matter. I look forward to your prompt response.

I called the hotel ahead of time to make sure I would be able to get a fold away bed or cut or something. They said no problem. When I checked him and I went to the room, I saw there was not that there when I asked for it. I was told they do not do that. The staff was extremely rude and disrespectful to not recommend staying here. Had a fight with my credit card company for a refund. I had checked out about two hours after I checked in. I was supposed to stay for a week.

Liked the Pool

help was very friendly and helpful. Suites were spacious.

Very smelly moist tub was dirty hallway smelled very bad very disappointed

Just overall wonderful

not a good place

Hotel was neat and clean. Free breakfast was minimal.

Was ok

Nice Hotel. My room had a funky smell, like Cat urine.

The room had a smell and it was non smoke room. Probably the carpet. The bathroom was very dirty. The breakfast boil eggs were like yellow almost burned I feel they overcooked and the same breakfast the two days we were there.

The place is extremely dirty, the sofa bed mattress was of poor quality, there were no sheets for it. The pillows looked like pieces of rags. The towels were limited and insufficient. The smell of the carpet was unbearable. Simply terrible!

Never stay here ever. Every room is filled with mold, bad moisture. You will get Sick staying here. Health department should close this place.

Not friendly and not accomidating

I didnt like that my card was charged at 9am but i wasn't allowed to check in early unless i paid for early check-in. Then while checking in i was asked for a 100 dollar deposit. I ask what for when you already charged my card before i checked in.

One of the Front desk representatives was disrespectful and constantly arguing with customers. I believe her name is “JEANNA OR GINA”. Most people won’t go back there because of her.

Charged me 1day there even though I didn’t stay there

Terrible service. Not recommendation.