La Quinta East Deerfield Beach - Boca Raton

This property is outdated and not the most appealing place to stay. The room smelled like mildew, the baseboards were falling apart, the mirror was cloudy, the a/c wasn’t cold enough, and the outside appearance wasn’t clean. The sidewalk, elevator and stairs were dirty and the garbage can outside was spilling over with trash. When checking in, you speak to a representative that’s on a screen, there’s no actual human working at the desk. I’ve never experienced a stay like this. I was tired from a long drive but I obviously made the wrong choice to stay and rest.

There's no reception, just a virtual machine that attends to you...!! They don't serve breakfast and apologize for it.They also don't give or provide towels, so take note if you're reading this advice...

Keep up the good work The only bad part they run out of coffee one day but beside that all good Thierry Smits

The room was relatively clean. The outside and lobby is pretty gross. They are supposedly renovating at least that’s what the sign said as to why they aren’t offering breakfast even though on the site it is advertised. I didn’t see any signs of renovation though. I was given a bath mat for a towel and 2 conditioners and no shampoo, which I didn’t realize till I was in the shower. If your looking at price only, then it is what it is. I don’t think I’m staying here again. I’ll spend more and get something more than a bed

check in was problematic. No staff on premises that we saw, everything was done through a terminal which wasn't scanning properly. 20 minute long process. Got our room number and were left to figure out which building it was in. The room had a musty smell. I pulled back the sheets and found two dark smudges, not sure if they were just stained or not washed. The bathtub was (I think) clean but badly stained. The property is definitely in need of some upkeep. Pool was dirty.

The bathtub was so stained that I refused to take a shower in it. It was one of the nastiest places I’ve ever stayed, and I had a smell in the room.

The staff is so very nice. Thank you for everything

They’re 100% scammed, I was choose 2 bed room per 71 dollars tax include then you there they said “ oh we don’t have you room, so we can offer 1 bed room because that’s only were we have, after that they found 1 room as same were I booked but now you have to pay 120 dollars per this room. Are you kidding me ? That’s what’s happened there guys

Nothing. That facility need a big renovation. The room was bad. Need renovation. The A/C working

Not clean , smell very bad. No towel no water . Ac not good

Ok great price

This place is in need of massive renovations. From rust on the door jams to peeling wood to ancient tubs, this is certainly not an attractive place. Perhaps that is why check in is done remotely.

Pleasant

The TV service didn’t consistently work. There was no breakfast as advertised, and there was no one at the desk at most times.

Passable

I checked in around 1:00 AM and immediately found several issues with my room. The TV was not working, the bathtub was dirty, there was only one towel provided for a three-night stay, the coffee maker was missing essential parts, and the air conditioning unit was extremely loud. I attempted to contact the front desk that night, but no one answered. The following day, I went to the front desk only to find no staff present, just a video monitor assisting guests remotely. After waiting a long time, I was told that the TV could not be fixed until a technician arrived the next day. When I requested additional towels, I was directed to an empty cabinet and told that none were available. I find it unacceptable that basic amenities such as a functioning television, adequate towels, a working coffee maker, and a clean bathroom were not provided. Equally concerning was the lack of available staff and the repeated inability to resolve simple guest concerns during my stay. I respectfully request that management review this matter and consider appropriate compensation for the inconvenience I experienced. Sincerely,

The location is the only good thing about this hotel. To begin with, there is no face-to-face service, everything is done by a totem and a person knows God where it is, structure a little old, bathroom a little dirty, there were no towels, I booked through the booking app and there it said there would be breakfast and there wasn’t! Very disappointing!

Bad

That hotel had the worst accommodations I've ever seen. The room did not have any towels, I complained about towels and they never accommodated me, and the hot water did not work I had to take a cold shower and I didn't have anything to dry off with it was horrible, I don't think I will ever come back to that hotel. The location of the hotel and how clean it was.

Sheets were dirty, Tub was dirty, there was a roach on the floor and wall. And of all things, a bee was able to fly around the room. I’m on the top floor as well. The AC was perfect but that seemed to be the only good part about the room. On top of this, there are no receptionist up front but only a virtual person in the front lobby. When there’s a lot of people trying to check in and the line starts to go out of the door, just for the person on the screen to be disrespectful and impatient with the customers, that makes people not even wanna stay there anymore. Only reason they got my money is because they were the cheapest by only a few bucks. I’d expect a little bit of effort at least. I’m not even sure if they had room service because no one came to the rooms.

Exceptional

Cheap A bit run down

Bad

Bad

Passable

There was some hot water in and out. The bed was okay to clean. The worst I have ever been to. No front desk person ever. Room service does not pick up the phone ever. Bad smell and plenty of mold in the room. The bathroom looks horror-movie-ready. Ruin and misery all the way. The included (and paid for) breakfast was "unavailable" and no refund offered. Do NOT go there unless it's a matter of life and death. I fully blame the management because all other La Quintas I stayed at were very nice and clean.

There was some hot water in and out. The bed was okay to clean. The worst I have ever been to. No front desk person ever. Room service does not pick up the phone ever. Bad smell and plenty of mold in the room. The bathroom looks horror-movie-ready. Ruin and misery all the way. The included (and paid for) breakfast was "unavailable" and no refund offered. Do NOT go there unless it's a matter of life and death. I fully blame the management because all other La Quintas I stayed at were very nice and clean.

Dirty, unmaintained, and inhospitable.

Price and location Cleaning is not good Towels are missing

Nothing they are all rude and disrespectful. Cheating and conniving. They will take your money and act like it declined. They have these middle eastern ppl in a kiosk who have no clue what they are doing. There’s roaches. It always smells like mold. The tubs are always disgusting and the toilets aren’t cleaned right. The place is a disaster

Nothing they are all rude and disrespectful. Cheating and conniving. They will take your money and act like it declined. They have these middle eastern ppl in a kiosk who have no clue what they are doing. There’s roaches. It always smells like mold. The tubs are always disgusting and the toilets aren’t cleaned right. The place is a disaster

Room Fairly clean,only one big towel and 3 pillows,the carpet is disgusting and had a smell and ther worse part is the people that stays there,make.lost of noise ,drunk,smoking outside, if you are only staying for 1 night is okay but not for a long stay

Passable

Exceptional

I honestly had a terrible experience at this hotel. The cleanliness of the room was absolutely unacceptable. The room smelled strongly of mold, everything looked dirty, and when I arrived there weren’t even towels available. The bed sheets looked dirty, and the mattress itself felt filthy. The floor was so dirty that you couldn’t even walk barefoot comfortably. The corners of the room, under the bed, and several areas clearly had not been cleaned properly for a long time. What makes the situation even worse is the price they charge. For the amount they ask guests to pay, this type of condition is completely unacceptable. What disappoints me the most is seeing that many other guests have made similar complaints, yet nothing seems to improve. Cleanliness is the minimum a hotel should provide, and unfortunately this place completely failed in that aspect.

I honestly had a terrible experience at this hotel. The cleanliness of the room was absolutely unacceptable. The room smelled strongly of mold, everything looked dirty, and when I arrived there weren’t even towels available. The bed sheets looked dirty, and the mattress itself felt filthy. The floor was so dirty that you couldn’t even walk barefoot comfortably. The corners of the room, under the bed, and several areas clearly had not been cleaned properly for a long time. What makes the situation even worse is the price they charge. For the amount they ask guests to pay, this type of condition is completely unacceptable. What disappoints me the most is seeing that many other guests have made similar complaints, yet nothing seems to improve. Cleanliness is the minimum a hotel should provide, and unfortunately this place completely failed in that aspect.

Bad

I didn’t have any towels or washcloths in the room. Luckily I had a set in my car. The room was clean, but the carpeting was filthy as I found out after walking around barefoot for 15 minutes. Other than that it was ok.

Stay was cool, mirror was dirty, hidden quiet area for a quick get away trip.

Nothing. The rooms were filthy, smelt like mold, and the bedding was dirty and stained.

Nothing. The rooms were filthy, smelt like mold, and the bedding was dirty and stained.

Need to get the the tv to working

That’s the worst hotel ever . I would never encourage people to go there. The guy gave me a key when I opened the door garbage all over the place . The room wasn’t ready and I told him I m not staying he said they will give me a refund never get any refund.

I was told that I was not allowed guest at night ? Never in my life have I heard that before.

No breakfasr...no ocean view as promised Dirty....insects all over

No breakfasr...no ocean view as promised Dirty....insects all over

AC did not work/cool. No customer service.

There was a used condom in my room when i walked in the room the mirrors were dirty they said free breakfast none at all I will not ever stay there again

Upon arrival,noone at front desk, just a kiosk. The TV wouldn't turn on. Received a welcome text inviting me to respond with any issues. I sent 3 texts re TV not working and no response. I had to walk to lobby to the kiosk and get another room. The room was filthy, screws on front door lock were not installed properly and coming out, smoke detector hanging from wall, lamps were chipped, shower was rusty and watr nozzles weren'tworking, random people knocking on my door at 2 am, police arrived soon after and this happened both nights and the A/C wouldn't cool the room.

Needs updating The room

I was very disappointed with this property carpet old. The lock was broken on the door. There was no towels lightbulbs were out. They advertised free breakfast. There was no free breakfast. I could keep going on. I would never stay at this hotel again.

Air didn’t work! A lot of people smoking in the stairs and trash out there

Yes

literally everything

Breakfast was advertised but when we got there, it said, remodeling, so no breakfast. No remodeling in site. The front desk staff was in a computerized kiosk so don’t expect any personal help. The pool was turning green and there was a towel at the bottom and a can and lots of leaves floating in it. The carpet was very dirty ( the beds were clean) the tub was old and stained and had 2 different old mismatched handles. Too many pot smokers there. Go somewhere else. One lady called the police because she wanted to be switched to a cleaner room and they wouldn’t do it. I can’t believe this is a Wyndham Hotel!

Poor

the room smelled so bad of mildew

Everything

There was no microwave in the room although it was advertised. No clean towels were provided during my stay nor the room clean. The coffee maker did not work.

Room was very stink Ac no work as you enter the room is as if you want to vomit

Room was very bad maintained. Very old and musty look/feeling.

Poor

No room service, no breakfast as advertised. No live help (employees) on premises, just a fellow on TV from somewhere in Asia.

The area No towels, no breakfast, no pool

No towels, no breakfast, no pool

Location Rooms were not cleaned. Room 345 the second bed was not made up and I can see blood stains. Room 122 the sink and bath tub were clogged. Bugs flying around.

Location Rooms were not cleaned. Room 345 the second bed was not made up and I can see blood stains. Room 122 the sink and bath tub were clogged. Bugs flying around.

Location

Location

Staff was cool, but room wasn’t cleaned at all, they only made the bed and that’s it.

Everything

Horrible

N/A Clean

Clean

Ok

$100 room deposit required but not advertised Room was not safe. Door hinge lock did not work. I had to barricade door with room furniture to ensure my safety. Poor lighting in parking area. Room phone had no phone cord to plug into wall. No way to communicate with front desk or call for help. Room was not clean, stains on carpet, moldy room smell, furniture was in poor condition. Dresser drawers (4 of 6) did not open Palmetto bug in bathroom. I do not recommend this hotel.

The pool wasn’t open

The pool wasn’t open

Room was smelling moldy and wet carpets. Some mold in the bathroom and the check in was with an online totem which was awkward. There were no towels and it took almost one hour until get it someone to give us the towels.

Pleasant

The room had a mold, mildew smell the air conditioning. I cannot turn the temperature up. The sheets felt damp, and when I checked out, it looked like the desk clerk had been sleeping when I came up to the front desk.

Nothing There is no person at the check in, you do that with a call center. AC in the room was not working. There was mold on the walls, lights, everywhere. Metal was sticking out under the bed. When I washed my hands at the sink my toes were getting wet. After a long day I wanted to take a shower and the tub was disgusting dirty. The light in the bathroom just came on after half a minute because the starter of the light was defective.The humid in the room was so high, the mirror was wet. From the ceiling the paint fall off. But the worst, I walked in and the room smelled like a dead body was laying under the bed.

Nothing There is no person at the check in, you do that with a call center. AC in the room was not working. There was mold on the walls, lights, everywhere. Metal was sticking out under the bed. When I washed my hands at the sink my toes were getting wet. After a long day I wanted to take a shower and the tub was disgusting dirty. The light in the bathroom just came on after half a minute because the starter of the light was defective.The humid in the room was so high, the mirror was wet. From the ceiling the paint fall off. But the worst, I walked in and the room smelled like a dead body was laying under the bed.

Look to old Professional clean and maintenance

Look to old Professional clean and maintenance

Front desk definitely needs improvement

Location Roaches

Roaches

Old furniture, room needs to improve

Everything

The comfortable bed The staff

As soon as we walked in we noticed stains in the carpet, and the mirrors were pretty dirty, after a while we went in the restroom the toilet had a piece of poop floating

The staff

Exceptional

Exceptional

Good

As soon as we walked in we noticed stains in the carpet, and the mirrors were pretty dirty, after a while we went in the restroom the toilet had a piece of poop floating

The room was dirty. Amenities did not work switched the rooms two times however felt dirty and unsafe.

Nothing a real dump Dirty filty furniture all worn should be shut down by board of health

The staff was horrible they constantly disactiviated your card to get into your room. There was no breakfast and the bathroom not up to date and the bathroom leaking once you take a shower and the floor is wet.

Dirty room and bathroom

located behind a Wendy's so street traffic was minimal advertised with free breakfast, at check-in a sign posted saying "no breakfast due to renovation". I saw no renovation taking place. I asked for a partial refund and was told " I can give you your money back and you can go find another place!" Very rude.

This place is a living HELL. The front desk clerk cancelled my prepaid room through hotels.com.

What to say about this place? Well, the bathroom lights worked and only one room light worked sort of. My TV barely functioned and the mattresses were funky. As for the general vibe of the place, I’d say it’s classic rundown drugged, and vibe. The photos of the place are definitely misleading.

The room had a mildew smell and the room wasn't very clean and breakfast wasn't available as promised by the web page amenities

air conditioning okay did not use pool room only cleaned once every 3 days, no free breakfast, bulbs out in room very dark live staff very rarely there. communicate thru zoom in lobby not very satisfactory.

The bathroom was dirty. The tub wad awful and the shower curtain wasnt clean. The elevator was in poor shape. Bed was clean but the furniture was old and beat up. The grounds werent taken care of.

Found 2 bugs in the room, stains in the bathtub, terrible virtual remote check in, no extra pillows available in the entire hotel, poor breakfast of bag of junk food, overpriced, worst experience I ever had

No housekeeping during 4 nights stay. Broken TV screen, broken mini fridge. Informed the person at guest desk who said he will send up housekeeping and maintenance, nothing. Nobody ever came. Overall the place is very unclean. Will never return or recommend anyone to this place.

Very run down.

Pool was dirty, main lobby smelled like wet dog, our room had one towel for 2 people, stains on the floor and the room smelled itself , mini fridge was broken and leaked on the floor, toilet moved every time you sat on it, no maid service was at our door in the 5 days we were there.very poorly managed and handled, I will never stay at this hotel again.

Avoid this dump

The pool was closed. I asked can we just sit around the pool and not go in. The woman said no. The shower flooded the bathroom. We were suppose to stay 2 nights after the 1st night i received a txt saying we can check out early. I said we have a 2 night stay. They said no. I have proof. We left. Now trying to get our money back.

Room smelled like mold, rug was filthy so I put towels on the floor to walk on. I was told there was breakfast at 7 AM. There was nothing and at 7:10 given a brown bag with chips and a Hostess muffin. I would this property. I felt like I needed a shower after being there!

Nice staff, nice ocean view

Fresh towels had to be requested everyday.

The room was filthy, musty, and smelly, and there was mold all over the bathroom. The shower and tub were too disgusting and moldy to use. The inside of the closet door was wet, and water was leaking inside the closet. The floors were absolutely filthy!!!! The full length mirror looked like feces was splashed on it. It was so disgusting!! All wall art had been removed, but screws and nails were left on the walls. I would have left, but we were unable to find other accommodations.

The room was clean but bare. Only three towels without washcloths. There was only a fifth of a roll of toilet paper. The furniture was worn and minimal. Breakfast was bagged with two unhealthy packages of sweets. Also, the building was not marked "La Quinta," although there was a sign on the main road indicating that the hotel was somewhere in the back. We do not intend to return.

The room was clean but bare. Only three towels without washcloths. There was only a fifth of a roll of toilet paper. The furniture was worn and minimal. Breakfast was bagged with two unhealthy packages of sweets. Also, the building was not marked "La Quinta," although there was a sign on the main road indicating that the hotel was somewhere in the back. We do not intend to return.

Condition of the room and hotel.

Condition of the room and hotel.

You’re being warned, DO NOT STAY HERE! I booked this because of the price and thought, it’s a Wyndham resort property, it’s got to be satisfactory at the least. Was I ever wrong! I showed up at 2am with my 3 kids after driving all day. The hotel is behind a Wendy’s and there was people walking around at that time a night but I tried not to worry about that. I checked in, was given room 217. I took my key card, drove around the building, parked, unloaded my kids and all our luggage, went up the questionable elevator, got to room 217 and OMG! The room looked like it used to be a murder scene! The beds were sort of made, it looked like someone had been sitting or laying in them, the lights and walls were so dingy that my kids were scared to go in. I thought I would find some silver lining but when I finally convinced my kids to give it a chance, we walked to the bathroom and there was hair in the tub and the toilet was used and now flushed! Not to mention the mold on the ceiling throughout and the smell was ungodly! We lasted about 120 seconds before I loaded my kids back up in the van with our luggage because there was no way I was going to stay there. I proceeded to the front desk and explained the situation. The gentleman assured me that he understood and has noted the cancellation in my account. I left there around 2:30am and started driving around until I could find a suitable hotel for my family to stay in. I fortunately found one around 4am. 3 mths later, still no refund

You’re being warned, DO NOT STAY HERE! I booked this because of the price and thought, it’s a Wyndham resort property, it’s got to be satisfactory at the least. Was I ever wrong! I showed up at 2am with my 3 kids after driving all day. The hotel is behind a Wendy’s and there was people walking around at that time a night but I tried not to worry about that. I checked in, was given room 217. I took my key card, drove around the building, parked, unloaded my kids and all our luggage, went up the questionable elevator, got to room 217 and OMG! The room looked like it used to be a murder scene! The beds were sort of made, it looked like someone had been sitting or laying in them, the lights and walls were so dingy that my kids were scared to go in. I thought I would find some silver lining but when I finally convinced my kids to give it a chance, we walked to the bathroom and there was hair in the tub and the toilet was used and now flushed! Not to mention the mold on the ceiling throughout and the smell was ungodly! We lasted about 120 seconds before I loaded my kids back up in the van with our luggage because there was no way I was going to stay there. I proceeded to the front desk and explained the situation. The gentleman assured me that he understood and has noted the cancellation in my account. I left there around 2:30am and started driving around until I could find a suitable hotel for my family to stay in. I fortunately found one around 4am. 3 mths later, still no refund

Poor security. People outside asking me to use my room key so they can get into the office through the back door- when reported to the front desk they didn’t do much about it.. The room was musty and had gaps under the outside door. Weatherstripping. friends were not allowed to visit after 10 o’clock at night. Some of the lamps were missing light bulbs. My son got sick and we went to the ER. Couldn’t get a refund for the last night We missed staying there.

Poor security. People outside asking me to use my room key so they can get into the office through the back door- when reported to the front desk they didn’t do much about it.. The room was musty and had gaps under the outside door. Weatherstripping. friends were not allowed to visit after 10 o’clock at night. Some of the lamps were missing light bulbs. My son got sick and we went to the ER. Couldn’t get a refund for the last night We missed staying there.

The biggest disappointment was the “breakfast included.” It’s just a paper bag with prepackaged dollar tree snacks (Danish, muffin, chips), not really breakfast. Check-in is done through a video screen with a remote receptionist, which felt impersonal. Overall fine for a quick stay, but there’s room for improvement.

The biggest disappointment was the “breakfast included.” It’s just a paper bag with prepackaged dollar tree snacks (Danish, muffin, chips), not really breakfast. Check-in is done through a video screen with a remote receptionist, which felt impersonal. Overall fine for a quick stay, but there’s room for improvement.

Very dissatisfied. Dirty shower.

Very dissatisfied. Dirty shower.

Breakfast ??? In the lobby the desk staff handed people a bag with an apple and stale packaged pastries. They were gross. No tea no hot water and no cream for coffee. Quite disappointed. We paid way too much !!

Breakfast ??? In the lobby the desk staff handed people a bag with an apple and stale packaged pastries. They were gross. No tea no hot water and no cream for coffee. Quite disappointed. We paid way too much !!

Hoetel rated at 4.6, however hotels website provides a more accurate score of 1.6.

Hoetel rated at 4.6, however hotels website provides a more accurate score of 1.6.

The room smelt like mold

The room smelt like mold

The hotel is not clean. If you get an accessible room, there are not many accessibility there. You do not get a breakfast. They give you a breakfast in a bag. And it tastes terrible. The staff is rude. Save your money go somewhere else.

The hotel is not clean. If you get an accessible room, there are not many accessibility there. You do not get a breakfast. They give you a breakfast in a bag. And it tastes terrible. The staff is rude. Save your money go somewhere else.

Room beds were comfortable and spacious and cleaned. Bathroom was large but in the shower the water was clogged, the toilet, vanity was dilapidated. The hotel needs some real upgrades the ice maker is in the second floor. There was some very interesting people playing loud music until 12 midnight and some working ladies that were offering night companionship in the parking lot.

Room beds were comfortable and spacious and cleaned. Bathroom was large but in the shower the water was clogged, the toilet, vanity was dilapidated. The hotel needs some real upgrades the ice maker is in the second floor. There was some very interesting people playing loud music until 12 midnight and some working ladies that were offering night companionship in the parking lot.

Dirty room, when we complained the pillows was just flipped and sheets was tucked back in. Then when moved to another room, there was no fridge or microwave. Plus price was raise drastically for Valentine’s Day

Dirty room, when we complained the pillows was just flipped and sheets was tucked back in. Then when moved to another room, there was no fridge or microwave. Plus price was raise drastically for Valentine’s Day

Not great but for the price, quite all right.

Not great but for the price, quite all right.

This place never had a face left since it’s opened before year 2000. That’s how the place look alike. Exterior is not so bad but the interior. Everything is maybe there, but nothing is straight. A dresser that has a drawer does not close all the way and has some holes on top. There is no pictures on the wall but many picture hangers are there. And on and on. Maybe a little thing but it did not look like a room from La Quinta Inn. I felt I was betrayaled. The cockroaches walking around the table were the worst of all.

This place never had a face left since it’s opened before year 2000. That’s how the place look alike. Exterior is not so bad but the interior. Everything is maybe there, but nothing is straight. A dresser that has a drawer does not close all the way and has some holes on top. There is no pictures on the wall but many picture hangers are there. And on and on. Maybe a little thing but it did not look like a room from La Quinta Inn. I felt I was betrayaled. The cockroaches walking around the table were the worst of all.

Dirty

Dirty

Older, poorly kept. Dark.

Older, poorly kept. Dark.

Absolutely Disgusting

Absolutely Disgusting

Yes it smells like smoke I was asked to sign a waiver that no one would be no smoking in the room but the room smell like smoke I was totally disgusted with the setup of the room and on top of that I lost $250 for the stay which I never stay one night and no one has reimbursed me YET at this point. And it's been 3 weeks it's a dump.👎👎👎

Yes it smells like smoke I was asked to sign a waiver that no one would be no smoking in the room but the room smell like smoke I was totally disgusted with the setup of the room and on top of that I lost $250 for the stay which I never stay one night and no one has reimbursed me YET at this point. And it's been 3 weeks it's a dump.👎👎👎

I am writing to formally request a full refund to the original form of payment for our recent stay due to multiple unresolved issues that rendered the accommodations unacceptable. Please note that we do not have photographs of the conditions. We arrived late at night, were extremely fatigued, and were informed that a room change might be available the following day. Under those circumstances, we reasonably expected the situation to be corrected and did not anticipate the need to document the issues. Additionally, we spent most of our time outside the hotel visiting family and only returned late at night, further limiting our opportunity to take photos. On the first night, the room had a strong, abnormal odor consistent with mold or chemical fumes, possibly from stripped floors or freshly painted walls. The odor was overwhelming and made it difficult to sleep. Despite reporting this to the front desk, no alternate room was available that night. The room was also inadequately stocked for three guests, with insufficient towels and blankets, and requests for additional linens were not fulfilled promptly. The situation was compounded by a clogged sink, creating unsanitary and inconvenient conditions. On the second night, although we were moved to a different room, the odor issue persisted. The carpeting smelled strongly of dogs, cigarettes, and possibly mold, despite our request for a non-smoking room. Additionally, the complimentary breakfast adver

I am writing to formally request a full refund to the original form of payment for our recent stay due to multiple unresolved issues that rendered the accommodations unacceptable. Please note that we do not have photographs of the conditions. We arrived late at night, were extremely fatigued, and were informed that a room change might be available the following day. Under those circumstances, we reasonably expected the situation to be corrected and did not anticipate the need to document the issues. Additionally, we spent most of our time outside the hotel visiting family and only returned late at night, further limiting our opportunity to take photos. On the first night, the room had a strong, abnormal odor consistent with mold or chemical fumes, possibly from stripped floors or freshly painted walls. The odor was overwhelming and made it difficult to sleep. Despite reporting this to the front desk, no alternate room was available that night. The room was also inadequately stocked for three guests, with insufficient towels and blankets, and requests for additional linens were not fulfilled promptly. The situation was compounded by a clogged sink, creating unsanitary and inconvenient conditions. On the second night, although we were moved to a different room, the odor issue persisted. The carpeting smelled strongly of dogs, cigarettes, and possibly mold, despite our request for a non-smoking room. Additionally, the complimentary breakfast adver

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Room was not clean. No morning food in loby.

Room was not clean. No morning food in loby.

they good

they good

The room was smell like dirty feet. The breakfast they provided was coffee and an Apple, you don’t call that a breakfast. I paid over $105 expecting to get a descent breakfast. I’ll never stay there again

The room was smell like dirty feet. The breakfast they provided was coffee and an Apple, you don’t call that a breakfast. I paid over $105 expecting to get a descent breakfast. I’ll never stay there again

I've stayed in a La Quinta before and it was really nice. This one was the polar opposite. The lobby was dingy and looked rough. The guy checking us in didn’t mention anything about the Wi-Fi or the breakfast that was included. I was hoping the room would be better than the lobby. No such luck. The door paint was chipping off. Inside the room had a bad, musty smell. There was a gap underneath the exterior door that was big enough to let light in. The furniture was old and there was mold under the glass of the pictures that were hanging crooked on the wall. The worst, though, was the tub and shower. There was mildew on the walls and they had patched the tub in lots of places. Thankfully the bed was clean. This hotel is badly in need of renovations and very run down.

I've stayed in a La Quinta before and it was really nice. This one was the polar opposite. The lobby was dingy and looked rough. The guy checking us in didn’t mention anything about the Wi-Fi or the breakfast that was included. I was hoping the room would be better than the lobby. No such luck. The door paint was chipping off. Inside the room had a bad, musty smell. There was a gap underneath the exterior door that was big enough to let light in. The furniture was old and there was mold under the glass of the pictures that were hanging crooked on the wall. The worst, though, was the tub and shower. There was mildew on the walls and they had patched the tub in lots of places. Thankfully the bed was clean. This hotel is badly in need of renovations and very run down.

WE DID NOT STAY IN THE ROOM. It was unsanitary and had faulty electric that caused the lights to flash nonstop. We have been trying to obtain a refund for days. The hotel concierge told us to call Expedia and that once Expedia called they would have no problem refunding the room. We have called Expedia several times and have two open cases but for some reason there is no communication happening between Expedia and la Quinta. I have no idea which one of you is at fault but I’ll never be using either of your services again. You can keep your little in app credit. Give me my money back.

WE DID NOT STAY IN THE ROOM. It was unsanitary and had faulty electric that caused the lights to flash nonstop. We have been trying to obtain a refund for days. The hotel concierge told us to call Expedia and that once Expedia called they would have no problem refunding the room. We have called Expedia several times and have two open cases but for some reason there is no communication happening between Expedia and la Quinta. I have no idea which one of you is at fault but I’ll never be using either of your services again. You can keep your little in app credit. Give me my money back.

Stopped in for an overnight trip expecting to literally just sleep here so I wasn't expecting anything fancy. Finally got to our room and while I was taking a shower, TWO SHOWER TILES FELL OFF THE WALL. I called tje front desk and they asked me to BRING THEM THE SHOWER TILES??? So I complied, and the clerk told me to have a nice day. I asked to switch rooms with a functioning shower, and he told me no. There was also a complimentary coffee machine, with no pot.

Stopped in for an overnight trip expecting to literally just sleep here so I wasn't expecting anything fancy. Finally got to our room and while I was taking a shower, TWO SHOWER TILES FELL OFF THE WALL. I called tje front desk and they asked me to BRING THEM THE SHOWER TILES??? So I complied, and the clerk told me to have a nice day. I asked to switch rooms with a functioning shower, and he told me no. There was also a complimentary coffee machine, with no pot.

The room was dirty,smoke detector was ripped out,the bathroom light was broken,housekeeping did not clean the room was told they only come 2 days a week needed new sheets,There was one outlet to charge phones, tv remote volume switch was broke.miscellaneous other things

The room was dirty,smoke detector was ripped out,the bathroom light was broken,housekeeping did not clean the room was told they only come 2 days a week needed new sheets,There was one outlet to charge phones, tv remote volume switch was broke.miscellaneous other things

I booked a room thru Expedia for my son when my son arrived the hotel my card was charge again for the room meaning I was charged twice and on top of that my son was asked for another $100 deposit when I called the hotel to dispute the charges made to my card. There was no one at the front desk. I was told to speak to someone at the front desk. I have to call after 7 PM as they don’t have a life personnel, but before I was told that I had to call a total of three times and left on the phone for a total of 15 to 20 minutes each time horrible customer service

I booked a room thru Expedia for my son when my son arrived the hotel my card was charge again for the room meaning I was charged twice and on top of that my son was asked for another $100 deposit when I called the hotel to dispute the charges made to my card. There was no one at the front desk. I was told to speak to someone at the front desk. I have to call after 7 PM as they don’t have a life personnel, but before I was told that I had to call a total of three times and left on the phone for a total of 15 to 20 minutes each time horrible customer service

The staff was ok. But the room smell bad, the carpet is so old an small bad, i had to go buy air wick essential mist just to go to sleep. That smell was killing me and i wasn't comfortable at all in that room. I didt kmow that hotel was that old. I want ever go back there in life i rather sleep in my car

The staff was ok. But the room smell bad, the carpet is so old an small bad, i had to go buy air wick essential mist just to go to sleep. That smell was killing me and i wasn't comfortable at all in that room. I didt kmow that hotel was that old. I want ever go back there in life i rather sleep in my car

Ive stayed at several LaQuinta inns during my travels, never had a complaint. I am asking this one time for some type of adjustment due to me not having heat in my room. I had to go to sleep with my jacket on. Also why does the website list free breakfast buffet when there was NO breakfast?!? I did get an apple and pastry in a small brown paper bag, ... a loooonnng way from a buffet. There was no juice. EVERY time I've stayed at one of your hotels, there has been some type of breakfast, at least with the waffle maker and some type of eggs, either scrambled or boiled. There was also cereal and milk, juice, yogurt, etc. every other time... What's going on at this property?

Ive stayed at several LaQuinta inns during my travels, never had a complaint. I am asking this one time for some type of adjustment due to me not having heat in my room. I had to go to sleep with my jacket on. Also why does the website list free breakfast buffet when there was NO breakfast?!? I did get an apple and pastry in a small brown paper bag, ... a loooonnng way from a buffet. There was no juice. EVERY time I've stayed at one of your hotels, there has been some type of breakfast, at least with the waffle maker and some type of eggs, either scrambled or boiled. There was also cereal and milk, juice, yogurt, etc. every other time... What's going on at this property?

The hotel was dirty and very impersonal. When you walk in there is no greeting from anyone just a computer screen that you talk to. All the pictures online were old because it didn’t look like the picture. Lobby was dirty, and everything in the place was old. Now if you coming down to stay only one night and you will hardly be in the room then it’s okay. It was hard to get wash cloths and towels. They seriously need to think about renovations.

The hotel was dirty and very impersonal. When you walk in there is no greeting from anyone just a computer screen that you talk to. All the pictures online were old because it didn’t look like the picture. Lobby was dirty, and everything in the place was old. Now if you coming down to stay only one night and you will hardly be in the room then it’s okay. It was hard to get wash cloths and towels. They seriously need to think about renovations.

Staff were very friendly but we had no towels except a single hand towel and the carpet next to the bed was soaking wet and stained my canvas bag , as well as i noticed a few bugs possibly roaches

Staff were very friendly but we had no towels except a single hand towel and the carpet next to the bed was soaking wet and stained my canvas bag , as well as i noticed a few bugs possibly roaches

There was a shortage of towels, which is quite disappointing. I asked the service to bring me a towel and they said they didn’t have enough. Not too happy.

There was a shortage of towels, which is quite disappointing. I asked the service to bring me a towel and they said they didn’t have enough. Not too happy.

The room was disgusting, there is no complimentary breakfast(I'll be contacting Wyndham about where that particular LaQuinta's operating expenses are going), & they refused to give me proof of my exiting the hotel after one evening so they could continue to bill Expedia for my entire stay. This motel rents rooms to utility workers who are up at 6:30am shouting to each other across parking lots. Avoid at all costs. There's a reason it's the cheapest. You get what you pay for.

The room was disgusting, there is no complimentary breakfast(I'll be contacting Wyndham about where that particular LaQuinta's operating expenses are going), & they refused to give me proof of my exiting the hotel after one evening so they could continue to bill Expedia for my entire stay. This motel rents rooms to utility workers who are up at 6:30am shouting to each other across parking lots. Avoid at all costs. There's a reason it's the cheapest. You get what you pay for.

Old, dirty rooms

Old, dirty rooms

It says there is supposed to be a microwave in the room but there is not.

It says there is supposed to be a microwave in the room but there is not.

We checked out without staying there because it was so disgusting. We were greeted by a machine - and some zoom like call. The lobby was dirty and smelly - wall paper peeling off the wall after checking in on the machine , we get such gross feeling , can’t stay there. Cancel reservation right away.

We checked out without staying there because it was so disgusting. We were greeted by a machine - and some zoom like call. The lobby was dirty and smelly - wall paper peeling off the wall after checking in on the machine , we get such gross feeling , can’t stay there. Cancel reservation right away.

I will not be recommending this place to anyone

I will not be recommending this place to anyone

Signs of rodent infestation where parts of furniture were bitten on corners.

Signs of rodent infestation where parts of furniture were bitten on corners.

The room floor was stained and gross, the bathroom wasn’t even swept, there was a dirty towel hanging behind the door in the room. The bed comforter was stained in multiple spots. The pillow had like a blood stain on it. The night stands had crumbs. The sheets were extremely itchy. Passed off as a nice place I. The photos but really gross building with what seemed to be a prostitution happening a couple doors down as multiple men went in and out of this ladies room in the span of 2 hours in the morning and she was talking loudly on the phone like she was telling customers where she was and I saw one dude roll up to her door with his hand in his pants. The closet had dust and dirt on it on the outside. Wasn’t even sure if the one towel was clean folded up there. But it was somewhere to sleep for the night nothing more. I would never go back I just feel like the advertising didn’t match the quality. All the doors had a ton of paint chips and it’s a maze to try and get around unless you take the outside stairs

The room floor was stained and gross, the bathroom wasn’t even swept, there was a dirty towel hanging behind the door in the room. The bed comforter was stained in multiple spots. The pillow had like a blood stain on it. The night stands had crumbs. The sheets were extremely itchy. Passed off as a nice place I. The photos but really gross building with what seemed to be a prostitution happening a couple doors down as multiple men went in and out of this ladies room in the span of 2 hours in the morning and she was talking loudly on the phone like she was telling customers where she was and I saw one dude roll up to her door with his hand in his pants. The closet had dust and dirt on it on the outside. Wasn’t even sure if the one towel was clean folded up there. But it was somewhere to sleep for the night nothing more. I would never go back I just feel like the advertising didn’t match the quality. All the doors had a ton of paint chips and it’s a maze to try and get around unless you take the outside stairs

Dirty, unkept, nobody at the front desk. I had to wait a few minutes for someone to show up., the room smells moldy, no plug for the bathtub so I couldn’t take a bath, no microwave, no fridge.

Dirty, unkept, nobody at the front desk. I had to wait a few minutes for someone to show up., the room smells moldy, no plug for the bathtub so I couldn’t take a bath, no microwave, no fridge.

No Breakfast, Slow Service, Room was not clean, Vending Machines were not working

No Breakfast, Slow Service, Room was not clean, Vending Machines were not working

Room was dirty. Sketchy people were all around the building during the evening. Checked out in an hour.

Room was dirty. Sketchy people were all around the building during the evening. Checked out in an hour.

By far the worst hotel I have ever stayed in. There was water damage in the ceiling in the room. There was water damage in the bathroom in the ceiling. The tub was black. They tried to cover it up with a mat over it. The floor, the carpet was stained with black several things, the linens were dirty. .

By far the worst hotel I have ever stayed in. There was water damage in the ceiling in the room. There was water damage in the bathroom in the ceiling. The tub was black. They tried to cover it up with a mat over it. The floor, the carpet was stained with black several things, the linens were dirty. .

Bed was smaller then advertised it was a full not a queen. Room felt damp and beds were my the cleanest only had 1 set of towels for a 2bed room just a poor stay all around.

Bed was smaller then advertised it was a full not a queen. Room felt damp and beds were my the cleanest only had 1 set of towels for a 2bed room just a poor stay all around.

The room was old and musty- the vents were breaking, and the tub was old.

The room was old and musty- the vents were breaking, and the tub was old.

After checking in at the front desk we found out that the rooms were outside which was very deceptive, not clean, outdated furniture, tv and phone didn’t work, front desk agent wasn’t concerned about our concerns, very poor service and if I had to rate the stay it would be a negative number & won’t ever stay there again.

After checking in at the front desk we found out that the rooms were outside which was very deceptive, not clean, outdated furniture, tv and phone didn’t work, front desk agent wasn’t concerned about our concerns, very poor service and if I had to rate the stay it would be a negative number & won’t ever stay there again.

Very bad room smell old , no breakfast went book said including breakfast stay two days no room service bath tube old and dirty, corking every where the sink tube ,

Very bad room smell old , no breakfast went book said including breakfast stay two days no room service bath tube old and dirty, corking every where the sink tube ,

Fridge didn’t work

Fridge didn’t work

Very out dated. Staff was friendly. However did have

Very out dated. Staff was friendly. However did have

I want my deposit back

I want my deposit back

They kicked us out after paying for the room. Banged on our door at 10pm

They kicked us out after paying for the room. Banged on our door at 10pm

Excellent

Excellent

Disgusting

Disgusting

Bed was comfortable though

Bed was comfortable though

Absolutely no towels

Absolutely no towels

Cost

Cost

The 1st room I was given smelled like cigarettes and mold. Since I had to drop my things off quickly to make an appointment. I could not change the room at that time. when I returned. I was able to get a new room the had the mold smell without the smoke smell. Since it was late and i was tired i did not fell like trying to change rooms again. I did have the sense to check the room and i was higly disappointed with the overall cleanllyness and the broken and rooted furniture. Also the bed had very bad staines on it when I looked under the sheets. Again since it was late and i was tired. I did not change the room. I slept in my clothes and was going to takle a shower in the morning. When i woke up and looked at the shower it was disgusting. I am a diabetic and cannot put my feet in anything that is not clean. If i get a cut and it gets infected it could be very bad. I decide toi take a bird bath (put a towel on the floor and wash from the sink). I took pictures of the room to share with Expedia to suggest that you remove the location from your options. This location also did not serve the continental breakfast it promised. I took a picture of the sign the said breakfast will arrive at 11am. It was printed and looked like it was used regularly. this is the worst place i have stayed as a hotel. Please send me a link so that i can send photos. Last, I decided to cut my stay off early. The room made sick. I am just getting past a sinus infection

The 1st room I was given smelled like cigarettes and mold. Since I had to drop my things off quickly to make an appointment. I could not change the room at that time. when I returned. I was able to get a new room the had the mold smell without the smoke smell. Since it was late and i was tired i did not fell like trying to change rooms again. I did have the sense to check the room and i was higly disappointed with the overall cleanllyness and the broken and rooted furniture. Also the bed had very bad staines on it when I looked under the sheets. Again since it was late and i was tired. I did not change the room. I slept in my clothes and was going to takle a shower in the morning. When i woke up and looked at the shower it was disgusting. I am a diabetic and cannot put my feet in anything that is not clean. If i get a cut and it gets infected it could be very bad. I decide toi take a bird bath (put a towel on the floor and wash from the sink). I took pictures of the room to share with Expedia to suggest that you remove the location from your options. This location also did not serve the continental breakfast it promised. I took a picture of the sign the said breakfast will arrive at 11am. It was printed and looked like it was used regularly. this is the worst place i have stayed as a hotel. Please send me a link so that i can send photos. Last, I decided to cut my stay off early. The room made sick. I am just getting past a sinus infection

Need everything updated not like the other LaQuinta hotels

Need everything updated not like the other LaQuinta hotels

Room was dirty, stained sheets and a water leak in the bathroom right where you sit diwn to use the restroom. Honestly we usually love La Quintas but this one? Nope never coming to this one again

Room was dirty, stained sheets and a water leak in the bathroom right where you sit diwn to use the restroom. Honestly we usually love La Quintas but this one? Nope never coming to this one again

Terrible!! Horrible condition!! Dirty!! Very Dirty!!! The elevator smelled like urine. Disgusting!!

Terrible!! Horrible condition!! Dirty!! Very Dirty!!! The elevator smelled like urine. Disgusting!!

room -carpet sticky, broken sink, mold in the bath room and shower curtain .the grab and go breakfast was not there for one day and the other day it was a moldy muffin the previous guests clothes were still in the closest lobby bathroom and the coffee area was dirty to the levels never seen in a wyndham hotel

room -carpet sticky, broken sink, mold in the bath room and shower curtain .the grab and go breakfast was not there for one day and the other day it was a moldy muffin the previous guests clothes were still in the closest lobby bathroom and the coffee area was dirty to the levels never seen in a wyndham hotel

Yes asked if we needed anything And replied need more towels. One towel won't do for 2 people. Never came. 4 hrs later went to front desk to get

Yes asked if we needed anything And replied need more towels. One towel won't do for 2 people. Never came. 4 hrs later went to front desk to get

The room is disgusting. And one bed is in shambles. I wish i could upload the photos. This whole.place is trash and a one and done. And i will report it to Tallahassee.

The dresser tops were dirty. It felt that there was not a clean surface. The white curtain was dirty and had a red blood stain when I went to pull it closed. The beds and pillows were comfortable and the sheets clean but the comforter had yellow stains. It was quiet which we appreciated.

Nice people place is a good 3 star hotel

AC worked fine but was a bit noisey. The toilet worked but there was a leak on the floor. Room and beds were clean and comfy

Staff was excellent but the rooms smelled like wet sneakers & mold

I spoke with a computer and service was terrible. The room was horrifying not clean. Will not stay here again and trying to get my money vack. I have pictures too

Remote check-in with a heavy accent, no hangers or phone in the room, dirty pool, drug deals outside the room doors, sticky dirty outdoor handrails. Very meager breakfast of wrapped muffins, an apple and coffee.

I need a refund

Funcionaba bien

This hotel takes your deposit and the staff dont never have clean linen. The micro wasnt in the room and they say it dont come with one

The room smelled and was damp the a.c. didnt seem to work well.The front desk staff was rude. We had to ask 3 times for 1 towel,then when I asked for a ice bucket he brought me a trash can,there was an alarm clock that the plug was cut off but was on the table as if was a working clock,the phone was the same except no cord at all.I could go on and on.Thanks to Hotel.com they reimbursed us for the 2nd night.This LaQuinta needs some real attention.

Neglected Room and the stay . The door did not properly lock. Alwas non existent

The second day my key card wouldn't open the door. Maintenance had to come open the door for us to come in. I've been to budget hotels before but this was a dumb.

No towels, no front desk person lol only a Skype video and a stand to dispense cards, broken hair dryer, broken night stand, broken tv, old torn desk chair, and weirdly there was dried paint on almost every object in the room.

The worst hotel I had ever stayed. Dirty sheets and the room feels dirty. Book two nights and I checked out the same night I checked in. I ask for a refund of one night and they never gave it to me.

I bought cleaning supplies to disinfect the room. Only three pillows for two people. There were not enough towels. The pictures online do not represent the room well. Would not stay there again.

This is more a motel. Also, the one bath towel provided was used and badly soiled

I've paid for a deluxe room that was supposed to have a microwave. The last 3 trips there is no microwave.

Dirty

The tub was dirty and stained, the floor and ceiling has stains, the sink would not go down each time water was ran in it and it was infested outside with raccoons! The raccoons would come to the car and surrounded the elevator prior to getting on. I shared this with the front desk person and he laughed so I took pictures to prove that I was afraid and unable to go my car at night. I gave my number to the manager and never heard back and so I left a day early! Unreal that they can share this room with anyone! Very unsafe!

Room was dirty, people hanging out in parking lot, dirty elevator, vending broke. Strange people walking around in parking lot. Felt very unsafe. Room was dirty and for the price you would think it was a 4 star hotel.

The grab and go breakfast was non existent, and to add insult the room key worked for one day. The room smelled like worn shoes, fixtures were dated and the sockets were loose everything plugged fell out instantly.

Musty and loud AC. Dirty and dilapidated property

Walked in and talked to a person on a monitor while staff members walked by and not one greeted. Bathroom towels were dirty. Shower tub was dirty. Closet didn’t open so I didn’t have access to it. Did not end up staying the night because it was so bad.

No good

.

If I could give this place a 0, I would. I don’t recommend staying here, especially if you are by yourself. I felt unsafe from the moment I arrived. There is no physical front desk, only a virtual check-in, which made the situation feel even more uncomfortable. The overall environment did not feel secure, and I ended up leaving because I did not feel safe staying there alone. This is not a place I would ever return to or recommend to others.

Staff was fine, room was horrid. Left after 3 minutes and went to another hotel.

This was the dirtiest, nastiest motel we have ever seen. We would not stay there. They would not refund our money. The motel manager checked out our room and said HE would not stay there. Wyndham needs to do some serious changes to this place. My husband said it was dirtier than some bunkers in Vietnam in the 1960's I took pictures. Have stayed in LaQuinta motels before. Always nice. NOT THIS ONE!

No breakfast. No staff. No pool. Bloody toilet paper. I have photos. They were VERY quick and effective at a refund for an early checkout the next day for time not used. So that was very appreciative.

The room was smelly, old, and dirty, and Expedia didn’t help much either. At the very least, they should investigate and not partner with a hotel like thIs.

Very clean

Hotel is quiet, clean, ample parking spaces and located near restaurants and shopping malls

No customer service…the pillows were towels..Wyndham should be imbarrassed to have their name associated with this dump

Clean room amenities

I booked a room and was running a little late and they gave my room away. Bunch of POS’s work there.

Awful dump of a hotel no breakfast no towels run down I will never use Laquita again truly the bottom of hotel chains after this refusal to post this truth I will not use hotel.com ever

Also noticed the tub had horrible stains that were clearly visible even though you could tell they attempted to cover up the stains with some sort of paint. But that wasn’t the worst part about it. My family and I had to stay there an entire week with no hot water. We visited the front desk every day to check on the status of the “repairs” they stated were underway to fix the issue, but the repairs never happened. As a result, we were forced to take cold showers. We asked for some sort of compensation for our inconvenience, but the most they could offer us was a $50 credit. I’m really disappointed in this experience, because up until this stay, I’ve always looked at La Quinta as a quality hotel when you’re on a budget, but this location gives the brand a bad name.

A Filthy Dump...Bugs...Roaches...didn't even stay!

The pool was shutdown while we were there. Although we didn’t get in it prior to the shutdown, we enjoyed sitting on the pool deck talking, drinking coffee, etc. Once it was shut down, they wouldn’t let us on the deck. Staff were friendly, but room service never cleaned our room the entire 6 nights we stayed. They also report having a “hot breakfast”. It was literally an apple and a store bought pastry (hostess, muffin, etc.) put in a brown paper bag.

There was no fridge, microwave or iron in the room. Also it was advertised that there was breakfast included and it was but it was a brown paper sack with an apple and a pastry…not my idea of a breakfast. The room itself needs major renovation and the staff never emptied our trash during our entire week stay. Glad I didn’t pay regular rate for this place. Been to many other LaQuintas and had much better experiences.

I was appalled at the cleanliest. The smell of must and mold was very strong and the beds were incredibly soft and broken down. There was hair everywhere and towels were MIA. The 'breakfast' was a brown paper bag with an apple and a stale muffin. Definitely not worth the stay at this point.

Moldy rooms. Filthy dirty and run down

Not sure how they are still open

Room neglected, filthy, & terrible staffing

No hay desayuno como indica la publicación nos entregaron unas donas en recepción y si llegabas temprano a la entrega. Muy desordenado. Toallas insuficientes. Ni hablar los controles, peleas entre las habitaciones, olor a droga en los pasillos con gente que parecía vivir de paso allí, nadie controlaba nada.

Room was dirty and smelled like mold, towels were wet and dirty, “Continental Breakfast” was a brown paper bag with an apple and a muffin

Rooms were dirty and had bugs. I could not stay and had to leave and find other accommodations

Room, Staff and all other reason Mosquitoes in Room no enough space for parking.

Yes

Me hubiese gustado que la habitacion hubiese estado limpia la momento de mi llegada. De todas maneras la habitacion seguia con un poco de polvo y tuve que terminar de limpiar yo las superficies debido a que soy alergico al polvo. las sabanas tenian un poco de polvo tambien, el bano estaba un poco deteriorado pero agradezco que este funcione, Pero lo bueno dormi como hubiera si dormido lo que llevaba este year sin dormir

The room was disgusting. There was long black hair everywhere, in the microwave, on the hair blow dryer, in the bathroom, on the bed. The microwave has burnt cheese inside. There was a dirty towel hanging on the shower curtain. There was feces in the corner of the room. Little splatters of blood on the walls. Dirt in the corners of the floor. The mirror had stains on it and the headboard. The blankets had stains on them. The dresser drawers had mold and it smelled very bad. The room was very damp and now my 2 toddlers are sick. It was the worst hotel I've ever stayed in.

Room had a leak from the bath tub that went into the room from under the wall and got my luggage wet. The room did not have a remote control and the room had an odor. Called the front desk 3 times and no one was there. When i went to the front desk it was a man in a screen that said he would send someone to the room but no one ever came. I checked out before my 2 days were up it was so bad! Never again

Roaches, crack heads, dirty mirror, told the front desk guy he said all rooms are the same. Didn’t even stay there

First room had no air conditioning,garbage everywhere and bed sheets were dirty. Second room had half drank juice by tv, garbages hadn't been emptied. Tha police were there with people doing drugs. Both rooms had a foul odor. Breakfast was a coffee machine and had to ask for it. It was a bag they got from the back with an apple and stale danish. This gives wyndham and hotel.caa bad name. We wanted to sleep in thecar..ca a bad name.

There was a hole in the shower with the tiles in the tub. The grounds were very sketchy. The smell was awful.

Yes

Yes, they are kind

Would not stay here again. The elevator was dirty, the walkways were dirty, the room was very outdated and had poor lighting, room had a musty smell, the phone in the room was not working.

Worse place to ever take a hotel

Stains all over the bed sheet Ended up only staying one night We could Not stay there with a new born infant. Just unacceptable. I will NOT recommend this place to ANYONE!

Yes

The staff was great the room was clean but there was a moldy dish in the microwave so it seems like they haven’t cleaned the microwave in a while. Overall stay was good. House keeping just has to do a better job of checking everything.

This place should be reported to the health department. The shower and bathroom had mold and mildew everywhere. Easily wiped off the wall so I know no one had attempted to clean it. Floors left my socks dirty after just a short time. I got two of my remaining three days returned. I should have been refunded all of it. It was disgusting.

Personal en front desk fue amable. Facilidades limpias. Lo único fue que tuve que ir hasta el mostrador a buscar más toallas porque en la habitación no habían suficientes para 4 personas. Por lo demás, todo bien!

Room doesnt smell good, shower should be remodel.., free breakfest was 1 apple and 2 muffins per guest, and it looks dark outside, no lights, no camera.

The room smells . The sheets thrown up tub dirty .towels had stains

It was the worst place ever.... no hot water to shower & when we brought it up upon check-out it turned out they know/knew about it & it seems to have been that way for quite a while, Also no night table or light at one side of the bed, so one couldn't read. - The advertised breakfast was a little paper bag one had to pick up at the desk & contained a muffin & an apple.

Thing were not what they should have been, there was no hot water in the room and no one told us, so I had to take a cold shower. They were doing some maintenance work on site and should have informed the guests.

Never been cleaned! Gross! Old! Do something!

Everything was terrible

Hot water didn’t work for 3 days, had to change room 3 times due to safety and hygiene issues. I wish the picture and descriptions will match the actual hotel… employees tried to work with the best that they had

Staff was good room was okay

This is the most grossiest place...unclean..nasty so dirty cops everywhere in the middle of the night!! Condemn this damn dirty filthy place!

Was great friendly staff

The room was neglected, there was no hot water, the light in the bathroom was flickering and there was no assistance from support staff.

Muy sucio el cuarto y el bańo y todo en general☹️ en desayuno solo una manzana con un pan y café muy muy malo

No hot water -All the furniture in the room was damaged in one way or another -Sheets/bedding and towels were all stained and dirty -Room smelled wet and musky -Overall very dirty and unclean -First night there was several people yelling outside rooms all hours of the night

The staff was fine, but there was no hot water, the carpet was damp in the room, the room smelled of wet carpet, the tv remote barely works, and I was charged again the day I checked out the full amount of the stay leaving my account in the negatives. So there were 3 charges. The deposit, and they stay 2x…..

The hotel was dirty outdated and trashy. Room smelled and the shower head popped off as soon as we turned it on. Bedding was old and lumpy. Only one towel for two guest. The breakfast consisted of coffee and a bag with a danish and apple.

The only service at the hotel is the Front Desk and one night was completely unatended for 2 hours (a ghost hotel). I needed an extra towel and never could ask for one as there was no phone to call the front desk and when I went (twice) to ask for one, no-one was there. Never saw a housekeeping crew while my stay. The room was never cleaned up. I called headquartes to make a formal complaint. DO NOT STAY IN THIS HOTEL

A combination of different things.

The room was dirty. The Ari conditioner was loud. The bed was hard. We saw bugs. Lock on door was broken.

I had a peaceful nights rest. Although I would have appreciated if there would have been an ice machine closer than the office building.

Not a good hotel

Both rooms had a horrible scent spend most of my time away from the room because of the scent and one of the air conditioners wasn’t cooling properly had to buy a fan to cool me off 2/10 won’t be staying there anymore

Do not choose this hotel, very bad condition

My wife and I got at that hotel that we booked online through Expedia that I will never book again with Expedia just by looking at the lobby when we got there it was horrible once he gave us the key to the room. We went to the room it was filthy. There were bugs in the tub and the bed look like they were used before us and and the horrible smell in the room, it’s impossible to stay in that horrible hotel, we tried to cancel with Expedia they didn’t cancel so we had to pay for another hotel. We will remember Expedia forever awful service once you book with them it’s on your arm and we had to go to another hotel and Expedia never helped us with refund so that’s why I will never in my life book with Expedia because you’re better off to book true in a hotel it’s easier to to cancel and get your money back.

VERY TERRIBLE, NOT A GOOD PLACE TO STAY WITH YOUR FAMILY, THE PLACE HAS BUGS. THAT PLACE HAS A LOT OF COCKROACHES, I HAD TO HANG MY BAG TO PREVENT COCKROACHES TO GO INTO THE BAG. FOR BREAKFAST, THEY ONLY GIVE ONE APPLE IN A BROWN BAG, DON'T STAY THERE.

It was awesome stay here at the resort

Good

Large mirror on wall was all cloudy Bath tub was dirty Bugs on the floor crawling around Telephone did not work / not connected Breakfast was a cinnamon roll and apple - we expected more as it advertised “Breakfast Service” Shower curtain moldy at bottom No USB plugs Staff was impatient and uncaring. Sink plug missing - nearly lost an item down the drain Overhead light over sink flashing on and off NEVER AGAIN WILL I STAY THERE!

4. 2. I said I have reserved a room before and I need to have one as we are completely tired driving all the way from Atlanta 5. 3. they said he has one room which doesnt have the TV and I said OK for it. 6. 3. They took time and told me to go to room 218, when we went, we had a trouble to find the room itself as there was no room number written on the room. I was like trying back and forth with kids and then went again to ask where is the room. they smilingly said this didnt have the room number written. I waspissed off, if they know they would have told us before. by this time kids slept on my soulders already 7. 4. as soon I opened the door, the carpet is wet and its like smelling due to dampness. 8. 5. The room mirror is foggy and we cant even see any. 9. 6. Then comes the next item, the floor oif the bath room is covered with paint dots all over and it was smelling. 10. 7. the restart room comode water doest flush and takes time 11. 8. The shower has been resurfaced in such a way that there are sharp pieces of the plaster of paris kind of the stuff. That part has hurt my daughter when she went to back and she suffered from pain. The breakfast had some cream buns

Yes

The reason I chose this hotel over another was it said it had a free continental breakfast. What I got was an apple and the smallest muffin in a bag. False advertisement, by far

Bathroom was dirty, poor room appearance, no breakfast

Property is very neglected and should be condemned. Every room smells like mold & mildew, beds look like they were bought at goodwill.

I was not happy with the room at all. When you walked in there was a strong smell; the mirror had some kind of film on it. There was no fridge in the room and the bathroom looked sketchy.

Do not stay here. The room is dirty, and questionable people there. Staff was friendly. The tv did not work and there was no smoke detector in the room. Would avoid and won’t stay again.

Volume on tv didn’t work, also a bit humid but the room was clean.

Hotel is very dirty and smells real bad

Terrible hotel, smells of mold and everything is very old. It looks like a homeless shelter, truly terrifying!! The photos are deceiving!!!

When I got to my room, it immediately had an odor. The bathroom door wouldn’t close, the entire carpet was soaked, and the phone didn’t work when I tried calling the front desk. I walked back down and the front desk attendant was very kind and quickly gave us a new room. The second room didn’t smell and had no carpet, which was an improvement. However, there were noticeable stains on the lamp, counter, and furniture that really matched the same overall lack of care. Unfortunately, based on my experience, I wouldn’t stay here again.

TV DIDN'T WORK. COFFEE MACHINE BUSTED AND INOPERABLE. DIRTY CARPET. PAINT PEELING. TUB STAINED. HAD TO MOVE OUR AFTER 1 NIGHT. MOVED TO A DIFFERENT HOTEL.

Had to move rooms… first room had a whole in the ceiling and water was everywhere, tv didn’t work, no fridge or microwave, second room had dirty sheets that’s you could CLEARLY SEE THEY WERE DIRTY!!! Mold on the bottle of the shower curtain in the bathroom.

Good property

Nasty room!!!!! moved us twice, no better. Finally settled for second one. The second one that was nicer, and we agreed to take, they rented out while we left to eat dinner!! Didn’t clean our rooms, I’ve stayed at LaWuintas before, but this was just plain nasty!!!

Terrible place to stay the smell is so bad with bleach bathrooms doesn’t work. No breakfast included as they say. So many noises Terrible terrible terrible very disappointed.

Room was dirty and had a terrible humidity smell. Mattress had holes and very ugly spots. We couldnt stay noteven one night

Have essentials, like a tv. If you say you going to do something at a certain time , I expect it to be done not a bunch of apologies

The room it’s no clean, TV was screen broke

G

Everything old

The hotel was very dirty on the outside, lobby was disorganized and messy, not welcoming at. No extra pillows or towels were available. A chair for the desk in the room was missing which I needed to work on, and I was offered a late checkout for an extra fee, which I needed but at the front desk was denied w no explanation. One of the worst place, I only stayed cause it was non refundable. Expedia shouldn’t advertise places like this, gives the co a bad rep

The breakfast advertised was not available due to renovations. That should be made clear when booking hotel

Nothing like the pictures. Do not stay here. Gross hotel motel for hookers!!

Room smelled like wet carpet

Breakfast is not provided at this hotel and it smelled like mold in our room I was not happy!!

Very outdated and musky in the t

Ac worked but room stayed musty

Completely disgusting. Left immediately

I asked for an extra pillow and nothing, the TV didn’t work

The place was filthy and stinky. The front desk staff was rude and smug. When I complained about the $100 deposit per room he threw my credit card at me. It was so bad, we found another place to stay even though we couldn’t get our $$ back from this reservation. I will never stay at another LaQuinta again, nor will I use Hotels.com again. No way to speak to anyone about the conditions.

Night staff was awesome

Not the owners were fine, The Staff horrible front desk lady

Air conditioning worked great customer service was excellent but I had to switch rooms 3 times to get a room that was decent enough to sleep in. The first room had no television, the second room smelled like it had been rained in and was filthy, and then finally I got a room where it was tolerable still not the cleanest and it had a smell still but not as bad. It was super late and I was so exhausted if I didn’t boo the room last minute I would have definitely reconsidered staying here.

They advertise breakfast, but there's nothing. All the rooms smell of mold. I checked five rooms and they all smelled the same. Terrible.

Becarfull of this place really bad and nasty

Horrible, save your money and go somewhere else. I was unable to stay here due to how dirty the room was… mud, dust, blood stains to name a few.. asked for my room to cleaned and I was told “no”, asked for another room and I was told “no”. Contacted Expedia to get my money back so I could go somewhere else and not catch some disease from the room. Do not stay here! Emanuel at the front desk is a horrible person who acknowledged the room was dirty and he wouldn’t sleep there, but expects paying customers to stay there.

Very good

Poorly maintained

Booked for 2 nights. Second night I was there my room started to have water coming from and through the walls upstairs. Where a patch was, just one of the patches in the walls might I add. I reported it to front desk and I was met with a very disrespectful, rude and aggressive staff member. I walked away and called the police. Long story short the staff member lied and then proceeded to trespass me from the property with a nights stay left.

Everything was good.

Very dirty. No maid service. Druggies in the parking lot.

It's a ghetto hotel. There was a robbery at night in front of my room door. So shady. No maid service. No breakfast. No coffee. Nothing. The place is never cleaned. Roaches. When I woke up, I found a two inch long curly worm in my bed. That thing was in the bed while I was sleeping! So gross! Be prepared for the crackheads wandering the parking lot to rob your car. This place should be condemned.

Bathroom light didn’t work. Clock radio was broken and no regular coffee for in room

This was the worst experience at a Hotel. Especially La Quinta inn. This was a nightmare if a stay. I would like to request my miney back or a free stay at another hotel because this was horrible. We tried ti leave but there was. NO refund. And the room smelled like mold on the carpet so bad. And the furniture was broken. 1 star is too much for this place.

The room did not have a smoke detector. TV did not work. Telephone didn’t work. There were two bottles of hair conditioner and no shampoo. we were told we could have a different room for our second night. the next morning we tried to change our room but no rooms were available. We were told to ask when we returned in the evening… when we returned 9 PM there were no available rooms for us to move into even though the parking lot was 10% full. we asked for our money back but the person at the front desk said we would need to see a manager tomorrow morning at 10 AM. We would not be around tomorrow at 10 AM so we are not going to be able to see a manager and get our money back. We told the front desk person we would not stay in the unsafe room. we also told the seven people in line ‘We don’t recommend they stay here at this hotel’ and we left. We will be writing the management to get our money back. We are extremely disappointed with our stay.

It was ok for the price will be more cheap, the remote control not working

Very dirty

This facility desperately needs renovations, and the pool should not appear green in color. We will never stay here again.

Dirty, smelly rooms

The breakfast area was down and the hotel made no effort to get breakfast as advertised- there was a Wendy's in the same parking lot and they could of offered that as an option. the room phone did not work, the light was crooked, the outlets did not work and the internet was not working and signal was sparse in the room. There was maybe a party or illegal activity either next door or near and we were accused of participating or hosting and that is not the truth- we just wanted to go to sleep. we were not even allowed an extra hour for check out and that could of been a consideration because of the nonsense caused to us we will never stay at that property again.

Very convenient location

Na

THE ROOM SMELL MOLDY AND OLD. MATTRESS IS OLD AND SACK DOWN. THE FACILITY DOES NOT UPKEEP . WOULD NOT RECOMMEND ANYONE TO STAY.

This was by far the worst place I have ever stayed. Do NOT recommend! I have pictures for documentation. Everything was old, dirty, dingy, unclean. You couldn’t see in the mirror. The tub was painted terribly as well as dirty with mold and mildew. It smelled like smoke and there were ashes next to the nightstand on the carpet. The light switch didn’t work inside of the door. The lamp by the tv didn’t work. The need was indented by use and hard. There was mold and mildew around the sink. The toilet didn’t flush every time it was used. The ice machine and vending machine didn’t work. The elevator is past due for the inspection and sounded like it would break in the middle of each use and very loud I could hear it in my room. I have a boot on my foot and was told that I wouldn’t like the other room on the ground floor because people complained about it too much and couldn’t be accommodated any other way. I was not given any info for breakfast.

The rooms were full of humidity and the beds had bugs!!!!

My room had blood on the floor air was not working I contacted front desk the person in charge spoke no English I contacted my credit card company

We complained to Expedia and they tried the best to help us with the refund from the hotel. They removed emedeately information about breakfast. I felt strong support from Expedia agents - thank you for that!

room smells of mold. horrible

The rooms were old and smelled like dog pee. There was also roaches, the toilet didn't flush, the tub filled with water when you ran it and the tv didn't work

Terrible experience

No breakfast

When I asked the guy at the front desk he told me they don’t do breakfast My room had no wash towels I had to request those and still did not receive til hours later There were roaches crawling in the bed and dressers The bathroom was not cleaned

The hotel cancelled my reservation and said they didn’t have anymore space. My reservation was maid weeeeeks ago.

They advertised breakfast but when I got there they said the kitchen was closed, so no breakfast was offered. There was a surprise $100 deposit at check in even though I prepaid. The key card for the room I booked was broken. After returning to the front desk twice because we couldn't enter the room, they sent me to a different room instead of fixing the lock. Once I got in, the room was dirty a liquor bottle was behind the curtain, the toilet didn't flush well, the tub was stopped up. It was all together gross. The next day I complained and was given the original room. They fixed that lock and upon opening the door the smell of mold was overwhelming. The lamp fixtures were broken and dirty. It was uninhabitable. THIS WAS COMPLETE FALSE ADVERTISING. This was not up to the standard of a La Quinta hotel. In fact, there wasn't even a La Quinta sign in front of the hotel. Don't stay here. Ultimately, Hotels.com credited my account with points equal to what I spent and I found much better accommodations.

The room was not clean.

This place was disgusting. It’s a shoddy, run down & unkempt motel that was soooooo bad!

The hotel is a disaster my toilet bowl was clogged all night front desk sent plumber the following morning. This hotel should not be in operation. I had to cancel my remaining 2 days and checked in at another Hotel

Beware: Even if they mention free breakfast , they are not serving breakfast at all. They locked us out because the key doesn’t open the door and not even with their master key. This is not safe.

This property is not safe. Do not make a reservation here. It has no breakfast to offer. My room was completely filthy and I would not recommend it.

Breakfast bot availble.

The person at the front desk is limited in understanding english. The people in front of me had trouble with the keys working and so did I. The room is accessed from outside and this location feel unsafe. This property was not good. The room had visible mold and peeling paint. The room was damp and smelly. I checked in and saw the room condition and requested a refund but was denied. I would not recommend this property.

There was no breakfast the room smelled moldy and musty. There was no smoke alarm. There was no ocean view. There was dirty fingerprints on all of the doors I had to wipe them off myself. Furniture look like it's been chewed on. They did bring us towels, though the staff was nice. The room just was not what I was expecting from La Quinta.

No breakfast because of renovations at this time, but our room was definitely not renovated.

There’s a $100.00 deposit didn’t know about. The coffee bar advertises as always available not true 7am full pot but cold also advertises was breakfast is included but no breakfast is available. The room was adequate but the toilet water always ran. The place looked a little rundown.

They have a good property, however it is extremely dirty, poorly maintained.

This was my first and last experience with this hotel — very unprofessional service and poor communication. I would not recommend it based on how they handled my situation.

Everything was unsanitary, spiders, dirty bedding sheet, toilet seat was not screwed in, Cigarette and wet mold smell. Just terrible now way near the beach, so false advertising and not Boca East it was a motel. Not at all maintain.

Disgusting room, horrible smell, sheets looks like they never been properly changed

Not enough shampoo and conditioner for a longer stay. Limited coffee no sugar.

100%garantizado

Overall, the stay was just okay.

THe hotel did not accept cash as a form of payment, nor apple wallet

Terrible

No towels in room. Breakfast unavailable due to renovations. Old hotel. Toilet wouldn’t flush unless you waited an hour.

EXACTLY WHAT YOU PAY FOR

There was no breakfast. It was not clean and smelled like mildew. There were also only 9 channels to watch on the TV.

Everything inside is older

This property is convenient for a last minute hotel stay but 100% not worth the money even then. There was a mass amount of black mold in the room, the bathroom was dirty, towels and washcloths were not clean, sink was clogged and broken, the other guests were noisy way past 11pm with screaming & sketchy activity. I had to leave after day 1 of my 3 day stay because it was so bad. If you need a hotel last minute, I’d recommend spending extra for something else.

My overall experience from check in all the way to getting to the room was just not good. The room wasn't clean.I felt dirty just being there.I went to warm up food in the microwave.The plate was missing front desk was notified, There was a smell And I could see the water damage on walls that caused the smell...So glad I did not have my babies with me. Just bad

The room had a very musty smell the carpet was dirty and the bed was very uncomfortable they also didn't have breakfast

The carpet not vacuumed. There was plastic ties used on clothing in store on floor,etc.

Price was great.

The hotel rooms were musty, one actually had a strong smell of mildew. The handicap accessible rooms do not have easy access for an amputee, and even though breakfast was included online, there is no breakfast available due to "renovations". There were no signs of renovations of any kind, but some are sorely needed. Cut my stay short due to unaceptable conditions.

The property is claimed to be under renovation. The exterior shows signs of major wear-and-tear with scratches and gouges on painted surfaces such as room doors. The interior of the room is also very outdated. The table had a leg that was bent. The shower bathtub was very worn down. The tiles were cracked. The tub would drain very slowly so that it filled while the shower ran. The room included one tiny facial soap bar and no soap or shampoo for the shower. The bed had a spring poking through. Also, I found a baby cockroach crawling on the furniture.

Staff was horrible.

You get what you pay for. Decent for if you’re checking in at night and leaving early in the morning if you need a place to rest. Anything more than that will leave you slightly disappointed.

I would not recommend ever

Customer service was great

The rooms could be cleaner like the walls and the lamp shades.

BED BUGS

Quiet

TV did not work, tried calling front desk SEVERAL times and no answer at all, went to front desk and there was 5 people in front of me and the service was extremely slow, after waiting 40 minutes I just went back.. the bathroom was disgusting dirty and the carpet stained all over, looks like it was never washed. The smell was awful.. the bedsheets was stained. I couldn’t stay there, horrible experience.

2. Lot of bedbugs.

Worst experience ever front desk was rude place does not look what the picture gives it’s stinks and dirty

I had a good stay

had to go to the office to have the room key programmed several times upon arrival, smoke detector beeped every 30 seconds, went to the front desk and ask for a replacement battery, but they had none and i was told maintenance was on vacation. the toilet flusher was broken, had to manually set the chain every flush. the remote to the tv only turned the tv on/off, would not change channels. all of this was reported to the front desk and none was every fixed. the complimentary breakfast did not exist, a few residents said its been months since they put any out. this has been an horrible experience

Una pulsa dentro appartamento Vazamento de Acqua Moquette bagnata

Dirty

It’s no Marriott, and I imagine my girlfriend would feel slightly different had she been here, but for a low maintenance, easy to please individual like myself, it was good enough. I’d say it’s pretty much what one would expect—a bit dated, a mediocre mattress, and Everything was just fine aside from the guy working the front desk.

The rooms are horrible. Got switched twice because the AC units don't work. The tvs don't work.

The room smelled like mildew. Very unkept I found an opened condom is my room.. The room came with only 2 Towels and Rags and I had 4 people with me. The owner didn't want to give me 2 more rags and Towels. Mind you online we booked a double bed room for 4 people. He tried to make me get another room for the other 2 people. He's also racist because when i complained about it, he said "you people always complain" Which I was very confused by that saying. Room service also tried coming into our room mind you our check out was for 11:00am. Why are you trying to come in at 10:30am? If I can rate lower I would. DO NOT STAY HERE

Dirty, room smelled like mold, no one at front desk for 15 minutes upon arrival, other guests waiting as well

I checked in and previewed my room. I didn’t feel safe at the location. The room smelled moldy. When I entered the room and turned on the light switch, lighting was very dim I could not see until I turned on a different lamp. The lobby restroom was not desirable. I was very disappointed and did not stay at the hotel.

There was trash all around the inside and outside of the room. It seemed as though someone was already living in the room assigned to me. Tub was dirty, shoes were left in bathroom. The bed was not made. The room smelled of mold. I did not stay and was told I would not be charged and the full amount was charged and I have been trying to get a refund for almost a month.

Room was dirty, bed was noisy, bugs throughout room.

The worst hotel I’ve been to probably ever and I’ve stayed at some TRASHY places. I would rate this place in negatives if able. There is mold everywhere. EVEN INSIDE THE PICTURES HANGING ON THE WALL. I understand why places do deposits because of people tearing stuff up but at least post and say you’re going to hold a deposit and let everyone know it takes a week or two to be issued back on their card. The extra fees too are ridiculous. This place needs to be torn to the ground and rebuilt. DO NOT WASTE YOUR MONEY! Go to Ocean Lodge in Boca! They are phenomenal

That place was so awesome

Needed work on cleaning

Reservation specified free breakfast. Upon arrival I was told there would be no breakfast. Front desk was slow to check in. Room had cockroaches and a/c sounded like a jet plane when it started up. It kept us awake all night. My emails to corporate were ignored.

Terrible

The TV amenity was decent. Room service and staff were very minimal. In fact there was no hotel maid for our room the entire stay. We had to go down and ask for new towels, etc. Expedia states there would be free breakfast included but then we were told by the hotel staff they no longer serve Breakfast anymore.

No breakfast , sink and tub clogged, cobweds in corner, needs new paint. dirty walls and doors with hair on it, old spring mattresses, sides of bed dirty. Plugs in room raggedy and dont work couldn't charge devices. OVERALL NOT SATISFIED and DISAPPOINTED

I think the rooms are disgusting and the parking was terrible

It was the worst hotel that I’ve ever stayed in to date. Had I not gone to a birthday party and knew that I was not going to be able to drive home which was two hours away, I would’ve left this hotel immediately. It’s disgusting, seedy and the worst hotel that I’ve ever stayed in. Do not stay here. I couldn’t shower fast enough as soon as I got home.

Terrible place. dirty pool.

Staff was indifferent. Property was old and unkempt. They claimed no breakfast was available due to construction but there was no visible construction going on.

Would not recommend the facility to anyone. In very poor condition, unclean and unkept. Facility should close for temporary repairs and renovations.

Got to the place there was lipstick and feel from the towels all the linen was disgusting full of stains and just dirty. There were lizards in the beds room wreaked of mildew was just overall dirty room. Spoke with stuff they provided me with another room wanted to the room none of the lights work room smells like mildew. Was on premises for 30 minutes ask for refund did not want to stay at please was told they couldn't do it. Did not stay there left do not recommend unless you want to get a tetanus shot.

Absolutely do NOT book here. Room smelled horrible, carpet was wet?? Spots on the sheets. You literally couldn’t even see yourself in the reflection of the mirror. Disgusting.

This property should be removed from your listing until closed for complete renovation I will NEVER stay at a La Quinta or a Wyndham again….. also never cleaned room or picked up trash from room had to go to front desk for towels

Check-in took 30 minutes, clerk didn’t even say anything for half the time just sitting there trying to figure out how to resolve the issue. Reserved a king bed, got to room it was 2 beds instead. Not a word about the switch. Breakfast advertised on Expedia but they had signs about “renovations”.

The room that i had reserved had bed bugs.

The don’t have breakfast as advertised, no WiFi , room was dirty n smelled of mildew, parking lot needs repair, no customer service!

More than anything the front desk clerk was never there. Pipes clogged in shower AND sink. Getting a new room was a mission.

When I booked this hotel it said that it had breakfast. Once you get there, they said there is no breakfast. The smell of the room was terrible. I do not recommend it

Smells bad and the tv did not work. Check out the same day

It was not good, the bed sank in the center, the room smelled musty, bathroom grout dirty, they don't provided breakfast when it said in the website that they do, some of the furniture was broken, horrible!!

The place advertises it has breakfast included which is not true..

Quiet place

Good

Nothing meets my expectations. This hotel is old and ran down needs to closed all the way down. Rooms smells terrible, walls dirty, furniture look like rats been eating it and staff thinks it’s real funny when you complain especially since they have taken your money.

Room and an awful odour. Blankets I felt wet and bugs running everywhere. I think they were trying to kill bedbugs. I had to leave early in the morning 2:30 AM.

The hotel advertised free breakfast but when we got there they did not have it because the area where they had the breakfast was having renovations done. The staff did not come into our room to give us towels or empty the garbage cans or make the beds.

Room was not at all clean and muds on comforter,bathroom was pathetic not at all cleaned and water was not draining in tub,we requested for room change even though we changed room that new room also not at all cleaned mold on chair everywhere.better don’t stay here.

Pool should be 7ft deep Shower outside pool area not working

Not so good because of the room cleaningnes but the staff was great. Room smelled moldy

The problem was with the staff and the charges unauthorized on my credicard

Filthy, doors all beat up, no frig, no microwave, no breakfast when web says full hot breakfast, pool dirty looking, staff sweeping dirt off upper floors onto parking area and walkway where people walk. Its dark and feels icky. Ive stayes here before and it used to be clean and have decent amenities, the coffee maker has a tossaway plastic tray that came out of the coffee packs with the tray but not what they were offering. Didn't even shower just wanted to leave. Deadbolt in door didnt even meet the catch. Absolutely disappointed. Hope they make changes and post on their page that they dont offer breakfast anymore its 'under renovation' when i askes how long the desk clerk said i dont know they dont tell me (i meant how long had they been renovating it). Oh and clerk wasnt even at desk bounced in with some friends after standing there 10min. Smh dont dont do it. Nicer place on newport few dollars more.

Room was damp everything very very old

Google

Management no customer service friendly

Floors were despicable. Do not walk into or around the room without footwear. Saw to bugs crawling in my bed. Awful. The dresser was broken and unusable, civil war era.

The room was so dusty that my nose was burning. The website showed free breakfast was included as part of the reservation. Upon arriving, there was a sign taped to the front of the desk that said there would be no breakfast due to renovations. The entire experience was horrible. I got to the hotel almost ten at night otherwise I would would have left.

False advertising. There was no breakfast as it says there would be online. Tv was broken for the first night we stayed. Mold was on the bathroom door & the ceiling in the bathroom. Customer service was terrible. The bathroom shower was dirty. I will never come here ever again.

Had to leave at 3am woke up with roaches on the bed