Courtyard Atlanta Decatur Downtown/Emory

Quite.

Staff was very friendly and supportive, Especially Nicole. She was great. Location is also very convenient.

Nice staff good stop off.

Spacious room great location

Exceptional

The only thing is that it is really close to the courthouse and other restaurants other than that I have nothing good to say

Exceptional

Good location and practical

Good location and practical

Perfect spot to stay and explore Decatur.

When concierge was by her self at checkout time, she worked efficiently, and stayed super friendly and helpful. Person working at cafe in lobby was by herself at cash register, taking food and coffee orders, running to back to get more coffee, but stayed friendly the whole time. But because she ran it by herself, the line grew long, and wait time was long for a cup of coffee.

First. We were sent to a room on the 5th floor, that was still occupied. We went back downstairs and informed them of this. Then we were told we would receive a room upgrade. Which was ok considering. In the new room. They never came to provide us clean towels or empty the garbage cans. This did make for an uncomfortable stay and and had us thinking about going elsewhere. Also one of the elevators that was needed to take us to our floor, kept hurling as if was going to either drop or get stuck. Very uncomfortable feeling.

Room was cleaned and made up only once during our 4 day stay. Was told that this was Marriott policy since Covid.

The staff makes the stay here exceptional. We have used this hotel twice in last 6 months for meetings and everyone is very helpful and friendly. A lot of nice places to eat in walking distance. Very safe area.

Superb

Great stay

Staff was wonderful. Always clean and great walking distance to down town.

A bit over-priced... Shower was not functioning properly, and it was not fixed during our two-day stay. The most important issue was too much noise from the next room having a party for both nights.

The doors to the rooms had a closing mechanism that would slam the door and made such a lout noise. You could hear and feel every door that shut to rooms that were around you. This made it difficult to sleep.

Nicole was absolutely wonderful!!!

Staff, especially angel at the front desk was a delight! Would return just because of her Customer Service level !

The parking deck is ridiculous and you have to pay $15 per day to park! If you have a larger vehicle, good luck! The restaurant Pizaaz is so expensive. 2 drinks was $40 and they did not even fill a cup to below the rim! Small bag of chips was $4, 24 oz Pepsi, $4.25, so bring something if you may get hungry. Our shower didn’t work after we were unpacked, so they moved us to another room. That room was clean but the AC did not get the room cool. We were not packing up again so we didn’t bother saying anything. I wouldn’t stay there again.

Great location

Great location

Did not have breakfast or utilize the bar. But I’m sure they would have been great as well.

Great staff, our room was spacious and very clean. The area around the hotel is great. You can walk to shops and restaurants in the neighborhood.

Breakfast was decent, but the real draw here is location and professionalism. Rooms are big, perfectly clean, with comfortable king-sized beds—and quiet at night despite being in a vibrant noisy neighborhood. Highly recommended.

Very good

Very nice hotel. Nice indoor pool. Highly recommended

Very good

Staff were friendly and the hotel was clean. I wish there was breakfast available

Smooth check-in, friendly staff and very clean and comfortable room. Will stay again!

I had a quiet, peaceful stay. The hotel is beautiful, the room was spacious and clean. The hotel is surrounded by restaurants and shops in the downtown area of Decatur which was also very well maintained and quaint. Overall I had a fabulous stay!

I had a quiet, peaceful stay. The hotel is beautiful, the room was spacious and clean. The hotel is surrounded by restaurants and shops in the downtown area of Decatur which was also very well maintained and quaint. Overall I had a fabulous stay!

Everything was great. Clean room. Easy parking and check in/out. Nice all around experience.

Everything was great. Clean room. Easy parking and check in/out. Nice all around experience.

Spotless room. Awesome staff. Highly recommend

Spotless room. Awesome staff. Highly recommend

I got in super late (1145pm) and was only going to get 4-5 hours of sleep, so I didn't really get to see much of the hotel. But... the shower was broken so I had to be creative. Which ended up being a good thing since the tub had long hair in it from the previous stay. Disappointing for $200 a night.

I got in super late (1145pm) and was only going to get 4-5 hours of sleep, so I didn't really get to see much of the hotel. But... the shower was broken so I had to be creative. Which ended up being a good thing since the tub had long hair in it from the previous stay. Disappointing for $200 a night.

The room was in great condition. Very clean, and comfortable. I had issues with the wifi. I ended up double paying for parking amd theres a loud generator or something close by my room so I didnt sleep very well.

The room was in great condition. Very clean, and comfortable. I had issues with the wifi. I ended up double paying for parking amd theres a loud generator or something close by my room so I didnt sleep very well.

It was spotless.

It was spotless.

Professional service

Professional service

The breakfast staff was welcoming and courteous.

The breakfast staff was welcoming and courteous.

Shower curtain had very visible stains.. Other than that, everything else was fine.

Shower curtain had very visible stains.. Other than that, everything else was fine.

Dont add the breakfast to your stay. Its not worth it. I had to pay for two in my pricing and couldnt even get a worthy breakfast for the amount they allocate for you.

Dont add the breakfast to your stay. Its not worth it. I had to pay for two in my pricing and couldnt even get a worthy breakfast for the amount they allocate for you.

The room was so nice. However the AC vent/filter was either not cleaned or used in a long while. As soon as we turned the heat on, my allergies were severely affected. I could not stay in the room for longer than to sleep despite how nice it was. The front desk lady was kind, but the guy who checked us in was not helpful or reassuring. I would stay here again with some minor adjustments

The room was so nice. However the AC vent/filter was either not cleaned or used in a long while. As soon as we turned the heat on, my allergies were severely affected. I could not stay in the room for longer than to sleep despite how nice it was. The front desk lady was kind, but the guy who checked us in was not helpful or reassuring. I would stay here again with some minor adjustments

staff was great. room had some issues. tv, top half of picture was blue. heating and cooling didn't work right. location was great

staff was great. room had some issues. tv, top half of picture was blue. heating and cooling didn't work right. location was great

Very good

Clean and convenient

Clean and convenient

I am sure I will never go back to this location

I am sure I will never go back to this location

Exceptional

Very good

Very clean, great hotel with great location!

Very clean, great hotel with great location!

Great 👍

Great 👍

Very good

Outstanding front desk folks at Check-in and checking out. Nothing to bring up.

Did not do breakfast

We didn’t stay long as our flight was cancelled. Just needed a place to sleep and shower.

Muy buena localización. Hay muchas alternativas para comer el hoteles súper limpio y el personal es bien amigable

Muy buena localización. Hay muchas alternativas para comer el hoteles súper limpio y el personal es bien amigable

Twice I couldn't get my car out of the garage.

Twice I couldn't get my car out of the garage.

The room was clean, the staff were very friendly and helpful. The restaurant attached to the Marriott had very delicious food. The atmosphere was calm and welcoming. I would definitely stay here again.

The room was clean, the staff were very friendly and helpful. The restaurant attached to the Marriott had very delicious food. The atmosphere was calm and welcoming. I would definitely stay here again.

Best customer service..,,Very clean

Best customer service..,,Very clean

Good hotel, stayed for one night

Exceptional

Everything was fine except for the fact that....(see below) We did not know that towels wouldn't be changed out every day; had to fetch them ourselves. The hotel was very empty when we wer there, and nothing was open (bar, restaurant, etc.)

Everything was fine except for the fact that....(see below) We did not know that towels wouldn't be changed out every day; had to fetch them ourselves. The hotel was very empty when we wer there, and nothing was open (bar, restaurant, etc.)

Very good

I don't think breakfast came with my staff. I have never stayed in a hotel in a downtown before. It was definitely a different experience. The lady that checked me out need some more customer service training. She did a poor job explaining the charges. She was very rude.

I don't think breakfast came with my staff. I have never stayed in a hotel in a downtown before. It was definitely a different experience. The lady that checked me out need some more customer service training. She did a poor job explaining the charges. She was very rude.

The property was very clean.

The property was very clean.

Perfect for a quick visit

Perfect for a quick visit

Very clean, quiet and safe

Very clean, quiet and safe

Staff was friendly & attentive.

Staff was friendly & attentive.

Breakfast options are limited & took a while to come out Plenty of parking but you pay for it Overall a good & comfortable stay

Breakfast options are limited & took a while to come out Plenty of parking but you pay for it Overall a good & comfortable stay

Noisy

Staff very friendly and helpful. Room was clean, bed was comfortable and bathroom needed NO repairs and was sanitized. Breakfast was Great!!!

Staff very friendly and helpful. Room was clean, bed was comfortable and bathroom needed NO repairs and was sanitized. Breakfast was Great!!!

Room was clean and staff was friendly and helpful. Good value and 3 blocks from Decatur Square. Parking is in attached deck and is $15/night.

Room was clean and staff was friendly and helpful. Good value and 3 blocks from Decatur Square. Parking is in attached deck and is $15/night.

There was no hot water in the shower, and I could not take a shower. Reported it to the desk and was told by the desk clerk, "I will report it." Did not offer me access to a working shower. I have never had a hotel stay where NO shower was available. This does not fit the definition of a "GUEST," which I assumed that I had paid to be. Turn-on was obviously removed and had been reinstalled completely wrong.

There was no hot water in the shower, and I could not take a shower. Reported it to the desk and was told by the desk clerk, "I will report it." Did not offer me access to a working shower. I have never had a hotel stay where NO shower was available. This does not fit the definition of a "GUEST," which I assumed that I had paid to be. Turn-on was obviously removed and had been reinstalled completely wrong.

Yes the room was clean and the staff was great.

Yes the room was clean and the staff was great.

All around great experience, staff was very friendly. Room was clean

All around great experience, staff was very friendly. Room was clean

Nice decor, clean, comfortable.

Nice decor, clean, comfortable.

Very limited breakfast and only one person working each day so service is very slow. 10 minute wait just for coffee. Restaurant/bar area is closed at night if hotel doesn’t have enough guests. I picked the hotel for those two reasons and neither was worth it. However the hotel staff were all absolutely great! I will be going back just because of the staff

Very limited breakfast and only one person working each day so service is very slow. 10 minute wait just for coffee. Restaurant/bar area is closed at night if hotel doesn’t have enough guests. I picked the hotel for those two reasons and neither was worth it. However the hotel staff were all absolutely great! I will be going back just because of the staff

Super clean, spacious rooms with all the amenities you may need and central location to all things downtown Decatur. 10/10

Super clean, spacious rooms with all the amenities you may need and central location to all things downtown Decatur. 10/10

Roger was so helpful!

Roger was so helpful!

Otherwise, awesome hotel and location. I ate nothing, so have no comments in that regard.

Otherwise, awesome hotel and location. I ate nothing, so have no comments in that regard.

Location downtown is walkable to many great spots and was close to my family in Decatur The parking garage is poorly designed with narrow spaces and huge pillars that have been rubbed by cars frequently. The room was also not cleaned the three nights we stayed. They one time I know they tried we were trying to leave the room and needed 5 mins. Said hey to the worker when we left but I dont know if she spoke English so maybe she thought we didnt care about getting more coffee or towels.

This is not the first time booking through a third party website like hotels.com. Whenever the room is not booked through the Marriot.com website I am automatically given the most undesirable room available. This time the door didn’t close completely and had to be locked with the latch. When mentioned to front desk staff, the only response was “oh I’m so sorry”. This is unacceptable and beyond disgraceful to customers

This is not the first time booking through a third party website like hotels.com. Whenever the room is not booked through the Marriot.com website I am automatically given the most undesirable room available. This time the door didn’t close completely and had to be locked with the latch. When mentioned to front desk staff, the only response was “oh I’m so sorry”. This is unacceptable and beyond disgraceful to customers

My husband and I loved the shiny floors instead of carpet! Update the pillows to bigger and firmer.

My husband and I loved the shiny floors instead of carpet! Update the pillows to bigger and firmer.

Staff was very nice. Room was clean. Didn’t eat there but the bar was nice

Staff was very nice. Room was clean. Didn’t eat there but the bar was nice

yes

yes

Close to wedding venue It was great for what we where there for

It was a good visit.

It was a good visit.

Convenience and staff Parking and carpet

All was good.

All was good.

Good stay.

Good stay.

I didn’t stay. I had booked the wrong day on Hotels.com AND purchased the insurance to get my money back in case something happened. I discovered the mistake when I showed up two weeks early for my stay which is when I found out I had mistakenly booked the wrong day. The hotel was unmoved. The front desk clerk seemed annoyed I had used a third party service such as hotels.com. When I went to file a claim I didn’t meet any of the requirements for a refund. The booking mistake was my error. I own that. But will never use hotels.com again. I’d love that money back. And the insurance fee.

I didn’t stay. I had booked the wrong day on Hotels.com AND purchased the insurance to get my money back in case something happened. I discovered the mistake when I showed up two weeks early for my stay which is when I found out I had mistakenly booked the wrong day. The hotel was unmoved. The front desk clerk seemed annoyed I had used a third party service such as hotels.com. When I went to file a claim I didn’t meet any of the requirements for a refund. The booking mistake was my error. I own that. But will never use hotels.com again. I’d love that money back. And the insurance fee.

House keeper keep knocking at your door @7:30 am check out not till 11:00am!! That was horrible couldn’t get enough sleep..I went in the hotel and they tried to charge me a double room said they don’t have king but I did it online it was cheaper and they had king!!Experience wasn’t what I expected!!!

House keeper keep knocking at your door @7:30 am check out not till 11:00am!! That was horrible couldn’t get enough sleep..I went in the hotel and they tried to charge me a double room said they don’t have king but I did it online it was cheaper and they had king!!Experience wasn’t what I expected!!!

The coffee machine was broken, the closet door was broken, and when I tried to call the front desk I couldn’t get through.

The hotel was clean and the room was spacious. For a three hundred dollar stay, you would think you could get your car parked instead of going through a myriad of nonsense with cards that you have to scan to get in.And out of the parking lot and fees to be paid for parking and fifteen dollars.For scrambled egg, breakfast that you could get at motel 6 for free- and worst of all, no one on staff at the hotel. There was one lady behind the front desk.The day we checked in and the morning we checked out.SAT to SUN It seemed like she was the only employee in the whole hotel. There was Noone to valet the car and the parking situation was very complicated, There were no bell men which was very inconvenient for luggage et.Cetera. every other hotel i've ever stayed in in this price range.Had much better service.And when I called the front desk to ask for a luggage cart, she says, i'm the only one on staff we have nobody to do it, .I'll have to ask housekeeping.You have to bear with me .. I just love how there's no problem when it comes to charging.You for the room they always have someone who can charge your credit card, but don't expect them to have someone who can work to provide the services that you're paying for.! And the fan in the bathroom did not work.So it was incredibly hot while we're trying to get ready for our event. Overall, a very poor experience being nickeled and dimeded for everything with no services provided. That poor woman at the front desk seemed as if she lived there and was the only person in the hotel that was working other than the staff charging fifteen dollars for eggs at the breakfast purchase counter. Will not stay in a marriott again.And I will be canceling my membership.

All clean. Didn’t think the front desk was helpful when asked where parking was.

All clean. Didn’t think the front desk was helpful when asked where parking was.

Wonderful- Close to everything

Wonderful- Close to everything

Everything was excellent

Everything was excellent

This courtyard has seen better days. Outside it’s located in a great little area with lots to do. Inside needs a good cleaning and repairing. I didn’t shower due to the funk on the shower floor. Dust and lint on the AC intake showed further lack of attention to detail. AC and internet were both on point. Staff seemed very friendly. I’m sure you’re on candid camera but you can walk from outside into the parking garage and up to the back of the lobby and then up the separate elevator to room floors without need of a key or room card. Not great.

This courtyard has seen better days. Outside it’s located in a great little area with lots to do. Inside needs a good cleaning and repairing. I didn’t shower due to the funk on the shower floor. Dust and lint on the AC intake showed further lack of attention to detail. AC and internet were both on point. Staff seemed very friendly. I’m sure you’re on candid camera but you can walk from outside into the parking garage and up to the back of the lobby and then up the separate elevator to room floors without need of a key or room card. Not great.

Best (but pricey) option in downtown Decatur

Location, cleanliness, amenities, staff. Mattresses were not overly comfortable.

Very clean room.Parking garage area was very tight and difficult.

Very clean room.Parking garage area was very tight and difficult.

Hotel is clean and linens and beds are comfortable. There is a lot of noise, however. You can hear other guests if they're talking in the hall. Every room seems to overlook an atrium where the reception is. The atrium has a strong echo which also can be heard inside the rooms.

Hotel is clean and linens and beds are comfortable. There is a lot of noise, however. You can hear other guests if they're talking in the hall. Every room seems to overlook an atrium where the reception is. The atrium has a strong echo which also can be heard inside the rooms.

Checkin was fast and easy, as was parking. The room was clean and quiet. No complaints at all

Checkin was fast and easy, as was parking. The room was clean and quiet. No complaints at all

Comfortable accommodations with top notch friendly staff.

Comfortable accommodations with top notch friendly staff.

Lean rooms and very nice front desk staff

Lean rooms and very nice front desk staff

Overall I would give it an 8 out of 10. The Unloading & Parking was a little Confusing, but Overall a Nice Hotel🎉🎉🎉

Overall I would give it an 8 out of 10. The Unloading & Parking was a little Confusing, but Overall a Nice Hotel🎉🎉🎉

The shower was a little difficult to work and tub was a little dirty. The bathroom light over the mirror went out but it was addressed right away so that was good. Very friendly staff and excellent customer service all around. Hotel was a great location for our stay.

The shower was a little difficult to work and tub was a little dirty. The bathroom light over the mirror went out but it was addressed right away so that was good. Very friendly staff and excellent customer service all around. Hotel was a great location for our stay.

Would stay again. Clean and staff was pleasant and courteous

Would stay again. Clean and staff was pleasant and courteous

Confortable

Confortable

My daughter booked this room through booking com, but she booked the wrong day. I walked into the hotel minutes after she made the reservation. Once I was told it was fir the wrong night, I contacted the site because I needed the room for that night -- July 21st. I got thr runaround from both booking.com and the hotel. I had to get another hotel fir that night. That nobody would work with me. The room was booked fir the wrong date by mistake. I couldn't get one human being to help me.

The staff was professional, courteous, helpful and friendly. Transportation was excellent. MARTA is 5 minutes walk from the facility. Various food options within close proximity to the facility. As always Courtyard by Narriott is comfortable. The room and bathroom are clean and fresh( major for me).

The staff was professional, courteous, helpful and friendly. Transportation was excellent. MARTA is 5 minutes walk from the facility. Various food options within close proximity to the facility. As always Courtyard by Narriott is comfortable. The room and bathroom are clean and fresh( major for me).

There was no water for two days!!! And the AC in the room was not properly cooling! Overall horrible stay. I want and deserve a REFUND!

There was no water for two days!!! And the AC in the room was not properly cooling! Overall horrible stay. I want and deserve a REFUND!

Great people, room and location. ,

Great people, room and location. ,

Nice

Nice

Overall stay was nice. I had two issues first one was when checking in nighttime clerk was not at the desk. After waiting for approximately five minutes, had to call to inform the clerk I was outside, trying to check in. Also blanket was dirty, but the housekeeping came in resolve my issue. The location of the hotel is very ideal. Lots of eateries and things to do nearby. Would come back and stay again.

Overall stay was nice. I had two issues first one was when checking in nighttime clerk was not at the desk. After waiting for approximately five minutes, had to call to inform the clerk I was outside, trying to check in. Also blanket was dirty, but the housekeeping came in resolve my issue. The location of the hotel is very ideal. Lots of eateries and things to do nearby. Would come back and stay again.

Staff are very friendly, location great for our needs

Staff are very friendly, location great for our needs

Very comfortable and clean, staff were friendly, helpful, and patient. Close to multiple restaurants so the location was great. I would definitely book a stay here again.

They didn't offer breakfast and when I booked the room they didn't include parking fees. Serve breakfast because we already paying enough for the rooms

They called it food. I called it microwave archaeology—ancient scrambled eggs and mystery meat dragged from the freezer’s crypt. The coffee said Starbucks, but it tasted like something strained through an old sock in a trench. The woman running the breakfast area had the enthusiasm of a DMV on a holiday weekend. We paid $40 for two people. For that, we got sadness on a plate. So we did what any broken, battered travelers would do—we fled to First Watch down the street. There, the eggs were real, the coffee woke us up instead of insulting us, and the service reminded us we were human. The bill? $41, with a tip and our dignity included. Next time, skip the Courtyard breakfast unless you’re into culinary nihilism.

They called it food. I called it microwave archaeology—ancient scrambled eggs and mystery meat dragged from the freezer’s crypt. The coffee said Starbucks, but it tasted like something strained through an old sock in a trench. The woman running the breakfast area had the enthusiasm of a DMV on a holiday weekend. We paid $40 for two people. For that, we got sadness on a plate. So we did what any broken, battered travelers would do—we fled to First Watch down the street. There, the eggs were real, the coffee woke us up instead of insulting us, and the service reminded us we were human. The bill? $41, with a tip and our dignity included. Next time, skip the Courtyard breakfast unless you’re into culinary nihilism.

Unfortunately, the hotel uses way too many plastic products and does not provide any recycling options- they could do MUCH better in this regard! Also, the room had only one chair for 4 visitors. We often had nowhere to sit!

Unfortunately, the hotel uses way too many plastic products and does not provide any recycling options- they could do MUCH better in this regard! Also, the room had only one chair for 4 visitors. We often had nowhere to sit!

Overall the Courtyard Marriott was very nice. Although there was parking, it was run by the city. I was not aware of the costs associated with parking; however it was only $12 a day. Since our care was an SUV, the spaces were fairly tight. That was the only negative about the property.

Overall the Courtyard Marriott was very nice. Although there was parking, it was run by the city. I was not aware of the costs associated with parking; however it was only $12 a day. Since our care was an SUV, the spaces were fairly tight. That was the only negative about the property.

Excellent staff,very hospitable! Clean rooms, comfy beds.

The clerk that checked me in was very personable & caring. I asked for housekeeping everyday we were there. They were terrible. Our sheets weren’t changed in the 5 nights we were there. My bed wasn’t ever fully made, the other one was just thrown together 2 days in a row. The bathroom was never cleaned & towels one morning weren’t fully replaced nor the bag in the ice bucket. I had to get them from the front desk. Very disappointed in this Marriott. I could have saved a ton of money staying in a motel 8 with the same treatment I got from this Marriott.

The clerk that checked me in was very personable & caring. I asked for housekeeping everyday we were there. They were terrible. Our sheets weren’t changed in the 5 nights we were there. My bed wasn’t ever fully made, the other one was just thrown together 2 days in a row. The bathroom was never cleaned & towels one morning weren’t fully replaced nor the bag in the ice bucket. I had to get them from the front desk. Very disappointed in this Marriott. I could have saved a ton of money staying in a motel 8 with the same treatment I got from this Marriott.

Na

Na

Location. The young lady who checked me in was so sweet and accommodating. The first room they checked me into had a broken TV and a stopped up sink in the bathroom After being asked to move, they put me in a second room. However, that room was directly above the downstairs restaurant which had loud booming, heavy bass music playing. Because the purpose of my trip was to get rest I knew I would not be able to get any rest with that Music playing until 10 PM. I went downstairs to request another room and they moved me a third time.

Good

Good

Great overnight stay.

Great overnight stay.

Great location in downtown Decatur. Can walk to so much

Great location in downtown Decatur. Can walk to so much

It was lovely, spotlessly clean, and awesome service. Thank you!

It was lovely, spotlessly clean, and awesome service. Thank you!

Nice clean facility… parking is Nextdoor under the construction invention center So check in first. Your room key gives you access to underground parking.

Nice clean facility… parking is Nextdoor under the construction invention center So check in first. Your room key gives you access to underground parking.

Had a room looking toward the inside hall (as opposed to an outside city-view window. None of the windows are darkened, so it's easy to see inside others' rooms; thus, privacy is limited to a darker room with curtains and a shade drawn. But the bed is great, and the people are always kind.

Had a room looking toward the inside hall (as opposed to an outside city-view window. None of the windows are darkened, so it's easy to see inside others' rooms; thus, privacy is limited to a darker room with curtains and a shade drawn. But the bed is great, and the people are always kind.

Clean and quiet location

Clean and quiet location

I like the parking garage safety.

I like the parking garage safety.

Y

Y

Fantastic

Fantastic

Only issue was room wasn’t ready at check in time. But quickly became ready within 20 minutes. Overall staff and experience was good.

Only issue was room wasn’t ready at check in time. But quickly became ready within 20 minutes. Overall staff and experience was good.

Floors were dirty in room. Parking was treacherous. Everything else great!

Floors were dirty in room. Parking was treacherous. Everything else great!

nice and quiet, and no one complained about my date making lots of load moaning sounds throughout the night !

nice and quiet, and no one complained about my date making lots of load moaning sounds throughout the night !

Great place to work or enjoy

Great place to work or enjoy

Loved our beautiful room & the tasty food & refreshing beverages throughout the day

Loved our beautiful room & the tasty food & refreshing beverages throughout the day

The hotel itself snd location were fine . The staff at front desk did not see we had paid for breakfast and gave us hard time . Luckily we had print out showing it . Staff at their bistro for breakfast were terrible ! Poorly trained and even rude .

The hotel itself snd location were fine . The staff at front desk did not see we had paid for breakfast and gave us hard time . Luckily we had print out showing it . Staff at their bistro for breakfast were terrible ! Poorly trained and even rude .

Only drawback is the room didn’t have a window to the outside, it was a window to the lobby area so it was dark even with all the lights turned on

Only drawback is the room didn’t have a window to the outside, it was a window to the lobby area so it was dark even with all the lights turned on

The staff was so amazing as soon as I walked in. And even when I left! The guy remembered my name. I will definitely be back.

The staff was so amazing as soon as I walked in. And even when I left! The guy remembered my name. I will definitely be back.

Comfortable bed.

Comfortable bed.

Very pleasant and delightful service. Clean facilities.

Location was convenient for my trip and travel plans in Atlanta. Staff was courteous and welcoming.

We enjoyed the comfort and location. There was no complimentary coffee, but the Bistro had an excellent lunch and breakfast.

N/A

We loved everything. It was very difficult to park a big truck in the tiny underground parking spots.

Property was clean and appealing.

I was upset with paying over $200 and the air would not work properly. I turned the air down to 50 degrees and the temperature was still 77 degrees in the room. Because of this I could not sleep. The maintenance man claimed the hotel used a boiler and chiller and thats why it didnt work good. Its funny that a hospital has both and you can make the temperature be what suits you. I will never go back and I want my money back.

As above

It was very clean and convenient to places to eat.

Well maintained properly with friendly staff. Lomita provided exceptional service at the bar!

Very nice

Wonderful view! Spacious room! Super clean, warm, and inviting. The hotel staff took excellent care of us! One of the best!

Parking was a nightmare. I’m still being charged daily for parking even though I checked out two days ago. I’ve called several numbers with no answer to why the charges keep coming. Don’t scan the QR code at parking deck unless you want your card charged daily even after you check out.

I had an amazing time at this property! We had fun on a cold day at the indoor pool. Will definitely come back.

The staff at the check in desk were very customer friendly and helpful.

Downtown Decatur offers a variety of shops and places to eat. Charming areas and historic places.

We requested that our room receive maid service when we checked in, but never did.

Very nice went for a New Year’s Eve event and hall was beautiful and food was decent

Convenient and clean.

Clean property and convenient location

Very Clean, very nice and professional staff.

Fantastic service from front desk

Location, location, location

Everything was great thanks

We had an amazing stay.

It was a very good say.

Lobby/ indoor courtyard is lovely

The room was spacious and comfortable. The AC/Heat was not working properly when we arrived, but was soon resolved.

Poorest:cleanliness, & poorest user-friendly hotel in recent experience. I Will neither recommend nor return to any of your branded facilities.

Great service and great atmosphere, truly felt welcome and at home

Everyone was so nice including the general manager who introduced himself to me and thanked me for staying there. It was great!

I truly enjoyed my stay! Beautiful hotel with great amenities!

Very nice. Just no outside light in rooms.

House the hotel is less than a 5 min walk from shopping and dinning

Parking lot assistance is horrible! We got stuck in the parking lot and called the assistance desk. The operator, Roberto, was very rude and literally refused to let us out. He kept repeatedly saying.., “ well, how did you get in?” And saying that, we should have exited before 11:30. Which was never explained. We sat and ate breakfast after check out & had no idea. Instead of letting us out, he taunted us for a good 23 minutes before opening the gate. My husband threatened to call the police & file a report before he let us out and said, next time leave on time. It was an absolute nightmare!

In a fun area

The agent at the desk when we arrived was very helpful in clearing up a problem i had with my reservation.

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Property is very well maintained, especially the pool. Front desk staff are pretty good, if hard to find at times. Rooms are very nice and clean. There are really only two issues that should be addressed/changed: 1) They neglect to mention in the details that you must pay to park, which in my opinion should be listed as one of the fees. At the time of my stay, it was $12/day. 2) There is not a single vending machine on any of the floors. Instead, they have a tiny little "store" area next to the check-in desk where they sell a very limited selection of sodas and snacks. This is very inconvenient.

Hand held and Shower head in handicap room that I stayed did not work only bathtub faucet. Button on phone for front desk did not work. When O was pressed no one answered. Beds were way to low, seems like the box springs were removed and since both me and my partner are disabled, and this was supposed to be a handicap accessible room, we could barely get out of the bed

Great experience all the way around.

The staff was excellent and very hospitable.

Proximity to shops and restaurants. Location is optimal. Hotel reception staff are friendly and helpful.

Excellent

Service was tremendous from staff as usual. This second time staying with them while family was in town. Clean, beautiful, and very hospitable from staff to food service you will enjoy your stay.

Super friendly and helpful staff. Very clean. Great location.

What a great stay. A 🌟🌟🌟🌟🌟 5 STAR Rating.

The reception was excellent. Kind and gentle people.

Staff at check in was indifferent

The property was just okay. Nothing extravagant but nothing bad either. The rooms could use some upgrading for the price being charged

Close to some excellent restaurants and coffee shops. Walkable and safe environs. Very pleasant.

good location

Hotel carparking easily confused with multistory carpark on side of hotel. Was expensive!

The sink and bathtub were very dirty. The sink was clogged. The towels were stained and dingy. The window looked out to an inside area. Very claustrophobic. I did not like this hotel. Not worth the price. The only good thing was the location.

I stayed at Courtyard Atlanta in Decatur on Saturday 2/24/2024 when I traveled there for my daughter's college ring ceremony. The property was nice and very clean overall. We ordered dinner and had it delivered to our room since we couldn't order from "Platez", the restaurant advertised in the hotel elevator and throughout the hotel property stating that we could order room service from them. That was the first disappointment. Secondly, the mattress in our room was so hard and lumpy that I woke up several times throughout the night in excrutiating pain. Then around 6:30 am we were awakened to small feet running up and down the hallway until finally the parents of said feet caught up with them and then came the screaming. Finally back to sleep around 7 am, it was short lived. At 8;30 am we were awakened once again, this time by housekeeping banging on our door. I got up and opened it and asked the young lady if I could help her. She proceeded to ask me if I was checking out, to which I replied yes, at 11 am...checkout time. I'm all for getting a jump start on your job, but to wake folks up at 8:30 am on a Sunday morning after they paid $200 for a one night stay in your hotel is ridiculous. I will never give Courtyard my hard earned money ever again. Never!!!