Home2 Suites by Hilton Ft. Lauderdale Airport-Cruise Port

I want to take out the time to thank all the staff.It was truly nice, very helpful.But it was two people that stood out that really supported me when I was doing my little family get together.They made sure we had towels and things that we needed by the grill area.I really want to take out the time to thank them.Their names are. MR. DAYAN AND MR. DELANAL FOR ALL THERE HELP THANK YOU thank you all for making my stay perfect.

The breakfast was very good!! And the outdoor pool and surrounding area was great!!!

beautiful place

Everything was excellent - from the convenience of the airport / port shuttles, to the very helpfull frontdesk staff, to the great variety of choices at the breakfast and to the hard working cleaning personnel!!!! ... OK, to be sincere, one elevetor has never work!!!!

Clean rooms , nice staff , great breakfast

Clean , great staff , good breakfast, a lot of shopping

Clean rooms , great staff , shopping, great breakfast, easy interstate access

Great property, but one of the elevators was out of order, which made going up and down a true nightmare.

The bed, it was very noisy. What I see in the picture is not what I see when I was there. Oh, never come back to this hotel.

Clean rooms , great staff , great breakfast

2. the rooms were tired and need renovation 3. hotel shop was very poor 4. local area very poor and no local shopping, restaurants poor. 5. Breakfast not up to Hilton standard. I have stayed in Home2 Suites in Atlanta, Boone, Asheville - these were all extremely nice. I was disappointed with this one at FLL There was one excellent member of staff - the front desk manager who was professional and charming.

Liked the room size, loved the shower, pressure, heat, cleanliness Liked there was a curtain divider between the bed and sofa sleeper. Elevator issues, only 1 Elevator worked but extremely slow. Pool was not the cleanest,

The room was clean and spacious. The breakfast buffet had a nice variety of dishes. The only negative experience was that only one elevator was working, so it took a long time to get to the floors.

All was good. One of the elevators were not working.

Close to airport Shower plumbing awkward

The amenities are acceptable but not outstanding. We had been to other hotels of the same chain that have much better amenities. The air conditioner in the room was really noisy. The breakfast provided was just standard, not many choices.

Staff not friendly

Great hotel clean and nicely kept

Everything about it was exceptional clean, comfortable, nice staff, and love the fact that it was 10 minutes from the airport. I didn't like the fact that there was only one elevator working which was not there fault because it was being repaired, but the up side to that was that my room was right across from the stairwell which leads right out to the parking lot where I was parked so it worked out.

Everything was good

Friendly Staff and good location The breakfast options were mediocre and food quality was subpar, the room had a bad smell and one elevator was broken so everyone had to use the only remaining elevator.

Very good

We stayed one night before a cruise and our stay was lovely. Brian at the front desk was so kind and helpful. We arrived very late due to delayed flights and he was so accommodating. We loved all the counter space and storage in our rooms. The breakfast was very basic, but good. We would definitely stay in a Home2Suites again.

Breakfast buffet was set up inefficiently. Most of the warm food was in a case that required you to open to grab the food. This would allow for at most 2 people to grab food at a time. Otherwise, the free breakfast was good. The rooms were large and spacious, but sound proofing to the rooms were terrible. I could hear people running upstairs and could hear people talking as they walked by our room. Lots of parking spots. Staff was friendly.

The free shuttle arrived at the airport in less then 10 minutes. We checked in and was assigned to a room on the 6th floor. We got to the room and it was still being cleaned and it was about 5pm. We were given a different room about 15 minutes later. We started hearing a lot of noise in the hallway soon after occupying the room. We went out for dinner and when we returned the hallway way was like a circus. There was kids running up and down the hallway from room to room and slamming the doors. Someone called the Police and the hallway quieted down for about a half an hour. Then it all started over again. We called the front desk and they gave us a different room on the 4 th floor which was quiet. The hotel only had one of the two elevators working which was a fiasco going to breakfast and checking out. The breakfast was a typical budget hotel breakfast. We checked out at 11 am and took a LYFT to the cruise port. I don’t think I would stay there again.

Muy limpio y accesible a lugares y restaurantes

I have used Hotels. Com for over 15 years, I have stayed in over 10 different Home 2 Suits everywhere. This was by far the worst place I have ever stayed, Staff not very friendly, elevator was broke. It took us over 25 minutes to to get from floor 1 to floor 3. The breakfast was a 2 and it was not a clean Hotel at all. I am very very disappointed. I pay near $200 a night for a $100 hotel. Very very upset.

Great experience. Will stay again

Nce personal, let me check in early. Love the location and the facilities. The bed was not so comfortable.

this property was great and very convenient.

Amazing

We spent four days. Everything was perfect except, only one elevator was working. That would have been ok, but I was suffering from Sciatica which limited me from standing and walking. A couple of occasions I had to use the stairs.

Good

Only one elevator worked, long lines at the elevator. Cleaning staff was using same elevator with their large Cleaning cart and kept telling everyone one have to wait for next one so only a few people could get on at a time. You do have free shuttle from airport to hotel but, you have to pay 15.00 per person to use same shuttle to cruise line.

Elevator broken 6 days

Clean Elevator broken 6 days

Breakfast was not great. Food was a bit processed

Everything about my stay was exceptional the staff to the cleanlines of the hotel the amenities were amazing. Only thing that threw me off a little was the elevator it just one working so the wait for it was a little time consuming. But other than that everything was great definitely will be back again.

There was only one elevator in service but overall was pretty good.

The staff was very nice! Only 1 elevator was working and it was a real big inconvenience because the hotel was booked.

The staff was very nice! Only 1 elevator was working and it was a real big inconvenience because the hotel was booked.

Limited breakfast options. Elevators were not operating.

Clean

Good stay but, the big elevator has been broke for 3 years now??? Why hasn’t it been fixed? No good for older folks that can’t easily do the stairs.

Room was fine the breakfast was poor and not up to par.

It was great. Breakfast ended too early though.

I love the breakfast The pool is too small

The pool is too small

Staff is amazing, front dest Maria is great, she is kind and professional. Helped make my stay better. Please give her a raise.

One elevator for hotel is not enough. Cleaning service is going to elevator before customer. Long line to elevator because cleaning service is first. Breakfast not bad. Room OK. Be careful with toilet paper. Hotel OK.

Overall clean but a little dated in some areas. Our stay was great and a good fit for my family! The pool area is very nice.

Clean Nothing

Great location for cruise port. Pool area was great Only one elevator working during visit

Great location for cruise port. Pool area was great Only one elevator working during visit

Clean Nothing

my room was on 6th floor and both elevators were out of service. Had to walk down with my 86 year old dad .

my room was on 6th floor and both elevators were out of service. Had to walk down with my 86 year old dad .

Excellent breakfast! Probably one of the best hotel breakfasts I’ve ever had! Plenty of options, including organic.

Great for families

The first assigned room was in cleanings, we have too change to second room.

Anything that has to do with Expedia should be great a zero! They’re horrible they robbed me 1000s of dollars, myself, and my friends will never be using this applicant

Room was clean well stocked,staff was friendly,omg the breakfast was great, I didn’t visit the pool but I saw people was having a good time, I didn’t have enough time but I loved that hotel will definitely visit again soon. Thanks for making us comfortable

Clean rooms

The staff were unorganized, needed to communicate with one another, and seemed unhappy with their jobs. Airport shuttle was scheduled the night before; just to find they were surprised when we came down that morning. One particular staff member rolled her eyes twice and body language said so much-she genuinely seemed unhappy by guest requests.

Area it was in Only 1 elevator, and from what I heard its been like that for a while. Current working elevator is small. Ice machine on 4th floor does work. They only had one person working desk at check in on a Saturday.

Area it was in Only 1 elevator, and from what I heard its been like that for a while. Current working elevator is small. Ice machine on 4th floor does work. They only had one person working desk at check in on a Saturday.

The staff was awesome and checked to make sure everything was good with us. Breakfast bar was good but could use labels on all items. We will stay there again. Beds where very comfortable for us

Great breakfast

The staff was extremely friendly and helpful. I loved the text message option when we needed anything we received a quick response! Everything was clean, the complimentary breakfast bar was a hit!

Good pickup at airport, staff was pleasant, breakfast was nice but as we went to checkout and have breakfast-only one elevator-someone had vomited on the inside of the door. So the it was very off putting to end our stay.

The staff were fine, but the place was completely overrun by noisy guests. If you’re expecting a good nights rest, don’t stay here. If you can tolerate slamming doors and banging all around you until well after midnight, then this is a good value for the money. The pool was way too busy to enjoy- this place was hopping.

Nice clean place with a good, included breakfast but carrying a 60 pound suitcase up four flights of stairs due to a broken elevator was not fun for a 58 year old man.

The location and the pool area ?

The location and the pool area ?

It was amazing!

Very clean The lights were very dim and the toilet didn’t flush

Very clean The lights were very dim and the toilet didn’t flush

elevator didn't work, outdated TVs

The AC unit was noisy and was a nightmare to try to sleep.

Carpet cleaners two nights in a row and change of ability to add your tv service.

The staff is kind and professional and all hotel areas were clean. The breakfast was good and the coffee too. They have gym and pool and laundry services. The AC unit was noisy and was a nightmare to try to sleep.

All good people

Very nice. Clean, spacious, first class. Breakfast was good. Location was good for our group: close to airport and the cruise ship docks. Not a lot of restaurants close by but we certainly didn’t starve. The washer and dryer in the laundry room worked but were very slow.

Very nice. Clean, spacious, first class. Breakfast was good. Location was good for our group: close to airport and the cruise ship docks. Not a lot of restaurants close by but we certainly didn’t starve. The washer and dryer in the laundry room worked but were very slow.

The location but hotel is a nightmare! The 2 elevators were broken and we were not notified by staff UNTIL AFTER the check in process was completed. We had prepaid for the hotel online and were asked "to visit the front desk upon arrival" via an online message. Yet they failed to communicate the problem with the elevators although we had a room booked on the 6th floor. At no point did the staff notify us that there were no working elevators and that we would be required to hand carry our luggage up and down the stairs plus use the stairs to get to breakfast and the other amenities located on the first floor. Staff had us recheck in upon arrival and did not say a word about the lack of ANY working elevators until they accepted payment from us and entered all the information into the computer system. Valerie, the front desk attendant, was rude and acted as if it was so easy for us to relocate to another hotel downtown which was not an option for us. After traveling all day, being disabled and having prepaid for our transportation to and from this hotel, this was a an absolute nightmare. Valerie, unaware I was a Spanish speaker, was overheard speaking unprofessionally and respectfully about me on 2 separate occasions. I was at this hotel on 4/19-4/20 and 1 elevator was in service, the other was broken. The elevator never was fixed. After having the other elevator break down, the housekeeping service on the upper floors was obviously neglected. The room was filthy, a bottle of hand soap in the shower instead of body soap, bodily fluids on the back of the room's door and the coach & table had food particles all over it. We were charged full price with no reimbursements or attempt to correct this nightmare.

The location but hotel is a nightmare! The 2 elevators were broken and we were not notified by staff UNTIL AFTER the check in process was completed. We had prepaid for the hotel online and were asked "to visit the front desk upon arrival" via an online message. Yet they failed to communicate the problem with the elevators although we had a room booked on the 6th floor. At no point did the staff notify us that there were no working elevators and that we would be required to hand carry our luggage up and down the stairs plus use the stairs to get to breakfast and the other amenities located on the first floor. Staff had us recheck in upon arrival and did not say a word about the lack of ANY working elevators until they accepted payment from us and entered all the information into the computer system. Valerie, the front desk attendant, was rude and acted as if it was so easy for us to relocate to another hotel downtown which was not an option for us. After traveling all day, being disabled and having prepaid for our transportation to and from this hotel, this was a an absolute nightmare. Valerie, unaware I was a Spanish speaker, was overheard speaking unprofessionally and respectfully about me on 2 separate occasions. I was at this hotel on 4/19-4/20 and 1 elevator was in service, the other was broken. The elevator never was fixed. After having the other elevator break down, the housekeeping service on the upper floors was obviously neglected. The room was filthy, a bottle of hand soap in the shower instead of body soap, bodily fluids on the back of the room's door and the coach & table had food particles all over it. We were charged full price with no reimbursements or attempt to correct this nightmare.

Very good

Pool, breakfast, room were great. Only issue was the same that others have mentioned for what seems like a little while. Only 1 working elevator and that one was extremely slow. Other than that, the stay went flawless and staff was great.

One elevator was broken. Waited 25 minutes. Breakfast was good.

Rooms are large, clean and full of amenities. Breakfast was pretty good. The gym was nice. Overall a great and family friendly hotel. Nothing bad to say at all.

Rooms are large, clean and full of amenities. Breakfast was pretty good. The gym was nice. Overall a great and family friendly hotel. Nothing bad to say at all.

Fine

The room was clean but the carpet was still damp where I think it had just been cleaned. The staff was nice upon checking in and out. Breakfast was ok. Disappointed no decaffeinated coffee. Outdoor pool was nice to sit by. Exercise room was well equipped. One of the elevators was out of order so had to wait a little longer but wasn’t a big deal. Enjoyed our stay. Close to airport!

Elavator was not working that was a bad experience. My room was on the 4th floor I did not like that I had to use the stairs for the majority time of my stay.

The room is huge ,lots of space ,the staff are helpful and accommodating and the breakfast is good.

Desayuno agradable, pero en la habitación no hay como controlar el aire acondicionado y pasamos con mucho frío, que sea una consola y no centrar hace que al estar al piso pegue directo a las camas

Great location and excellent staff. Breakfast was much better than most. Room was super comfy and the linens/pillows excellent. Highly recommend.

Exceptional

Ice cold air conditioning ! Loved it . Comfy bed and pillows . Very Nice patio out front and back . Walk to the mall. They need to fix the second elevator . One small elevator for that big hotel is ridiculous

Ice cold air conditioning ! Loved it . Comfy bed and pillows . Very Nice patio out front and back . Walk to the mall. They need to fix the second elevator . One small elevator for that big hotel is ridiculous

No fuimos avisados del problema 5 pisos con valijas Subir y bajar a pie fue un trastorno Personal de recepción muy rudo

Clean room, great staff. I had a very nice stay

Broken elevator

Great location near cruise port. Easy access to restaurants and shopping.

Friendly staff, clean and close to the airport During my stay, only one elevator was in use

Friendly staff, clean and close to the airport During my stay, only one elevator was in use

The room was a great size with a full size refridgerator. We were there for four days so the size of the fridge was wonderful. Staff were very friendly and we even got into our room very early. Lots of choices for breakfast. Nice outside sitting areas. The pool was quite cold. Nice to have a laundry area as we were going on a cruise and needed to do some laundry. Would definitely recommend this hotel.

Shuttle was late and unreliable. We had small children with us and waited over an hour at the airport. We called 2-3 times and was told “we’re almost there.” For the cost of this hotel for a quick overnight stay was not worth it

Very limited breakfast but nice pool and very welcoming staffs. The front desk was super friendly and nice.

The room was nice and clean and comfortable. The pool area was nice too. The breakfast buffet was good, they had a good selection of food. The only problem we encountered was only one of the two elevators were working, so that created long wait times for it, especially during check in and check out times. Overall, everything else was fine.

The doors are very loud when they close. The breakfast was not much to choose from

Tim was nice and comfortable. Pool area was very nice. The doors are very loud when they close. The breakfast was not much to choose from

The breakfast was very fresh and always restocked all morning long. Pool was great, had shaded area as well as plenty of seating. Room size was great for 5 people.

Minimal shower water pressure. We stayed for location and my father’s funeral.

Breakfast and room everything good

Exceptional

Breakfast and room everything good

The staff is really helpful 24/7 the room was very clean and the bed is so comfortable tjat I slept like a baby also the airconditioner is working non-stop not like other hotels thst stops every 25 mins. The pool was really good and warm...we love coming here every year for vacation.

We have stayed in this hotel many times. We use it when we are traveling and want to get there a day before out flight and use the long term parking which is very affordable. The breakfast is very good, the shuttle and parking are very convenient. We only stay overnight and return after our trip to pick up car

Room was clean and very big. My only complaint is how hard the pool chairs were and that only 1 elevator was working. Other than that, all good. Great selection at breakfast too. We were there 3 days and the selection at breakfast changes each day.

Exceptional

Wish there was a restaurant you can walk.

Superb

Everything was fine for our one night stay. I wasn't quite sure how the airport shuttle worked so we took a Uber. The front desk clerk was great but he really needed a second person. The line behind me was out the door and the phones were ringing. I felt that he handled it well but definitely needed a second attendant. Breakfast was good and there was enough seating.

The hotel was quite dirty and only 1 elevator was working.

Exceptional

nothing other than the location. very limited selection. When I arrived to eat the eggs were gone and had been asked for more. was told they were being cooked and would be out soon. an hour passed and still no eggs. The orange juice was so watered down it was like drinking poorly flavoured water.

nothing other than the location. very limited selection. When I arrived to eat the eggs were gone and had been asked for more. was told they were being cooked and would be out soon. an hour passed and still no eggs. The orange juice was so watered down it was like drinking poorly flavoured water.

Great stay

Everything was Great!

Good location, very friendly staff. It was great that I was able to communicate with the hotel via the online chat. My flight was delayed and I was unable to call to let them know but was able to text and add my mom to the reservation so she could check in without me.

The hotel was clean and the location was good

Good breakfast spread, clean big room but an elevator wasn’t working and it took us 15 minutes to go down to the main level. Stairs were not an opinion since we had heavy luggage.

Expected nicer newer rooms. Rooms and halls very dated thought we were getting Hilton quality. This was not

Staff was very friendly, kind and helpful. Rooms were spacious and the shuttle service was useful to get picked up from the airport and dropped off at the cruise port (transit fee). Despite not trying it, the pool looked very nice. Location was pretty close to both the airport and the cruise port. One elevator was broken which made the waits long at times. Also, the breakfast was subpar in terms of quality.

It would be nice to provide a bagged breakfast for those leaving before the breakfast is served, just something to help with early morning travelers.

Nice location. Clean, Friendly staff. Good Price

Very limited

Staff was very friendly, kind and helpful. Rooms were spacious and the shuttle service was useful to get picked up from the airport and dropped off at the cruise port (transit fee). Despite not trying it, the pool looked very nice. Location was pretty close to both the airport and the cruise port. One elevator was broken which made the waits long at times. Also, the breakfast was subpar in terms of quality.

Good place to stay. If your going to cruise or to the airport they have free accommodation to pick and drop you off. Definitely recommended!

One of the elevators was broken and it took 33 minutes to get down from the 6th floor. Couldn’t take the stairs, due to being in a wheelchair. Missed our shuttle to the cruise port.

Breakfast was chaos but it was spring break. Food was okay

Everything was nice and good

Clean room. Great staff.

I think you guys should at turkey to your protein menu! Having pork only for the protein.

Very happy with the hotel

Not enough elevators on a good day, and one was broken during our stay. I didn’t appreciate having to haul my heavy luggage up and down 4 flights of stairs.

Room was clean. Staff was very helpful. Airport and Port shuttles are a nice amenity.

Was nice except for the airport shuttle or lack of. We were told 5am was full. Driver had two full empty rows but we had already paid for alternate transportation. I would have stayed somewhere else had I known I would have to pay for transport.

Great!

We paid the price that includes free breakfast. Anyhow we had early flight and the hotel could not accomendate

One working elevator made for slow going especially at checkout. I was told that it’s been out for a month.

Location, our suite was as expected as images provided by booking.com One of two elevators was down all week. Wait time for it was way too long, had to use the stairs to the fourth floor a lots of the stay. The new shower in our room leaked heavily onto the bathroom floor. The phone in our room was not connected. The TV guide was not accessible to any of the channels. The out door pool area was not kept up as well as it should have been early morning daily with cigarette butts all over the pool grounds area.

The room was nice but the bathroom wasn’t as clean as I like. Otherwise it was a great hotel

Full size refrigerator, and the close proximity to FLL airport and Dania Pointe were the plus in this hotel.

Its a great place just beginning to feel its years.

The room and hotel was great. We booked it for one night before our cruise and then again for one night after our cruise. The breakfast free buffet is the best we have ever seen and we stay at hotels a lot

Location. Includes breakfast. One elevator out and that was a challenge as it is a busy hotel due to location to airport and cruise terminals.

The closeness to the cruise port. One elevator was working. I stayed in the top floor. That was very inconvenient.

Awesome

Location close to FLL, free airport shuttle and laundry facilities. Only 1 elevator was operational

Only one elevator working and massive wait time. Apparently been that way for at least a month

Great customer service.

Nice hotel. A lot of seating in lobby area. Breakfast was busy but had great options. Staff was friendly. Would stay again.

The breakfast was not good. The food was stale and cold.

The room showed a lot of wear and tear.

Great stay.

Room was fine except shower had very little pressure. Only 1 elevator out of 2 was working. It was small and very slow.

Yes

i was schedule and signed up the day prior to have the airport shuttle pick us up at 6pm I arrived at 545pm and I was told that it LEFT at 5:40pm. So Me and my daughters had to pay to get an uber to the airport. So very unprofessional the front desk staff was and also rude.

Enjoyed our stay

Clean. Convenient for a night stay. Would stay again.

We were only there one night so didn’t use any of the amenities. The room was nice the staff was nice and the breakfast was good

Only 1 functioning elevator and was very slow moving.

Clean rooms and good breakfast

nice morning breakfast.

The room was dirty and the floors were disgusting. The mattress was very uncomfortable and well used! I would never stay at a Home2 again. The breakfast wasn't too bad. The elevator was slow, as one was broken. The staff was kind, but not over friendly.

Airport shuttle was provided. When we got there, I was informed that I was already checked in. Went up to the room and our keys did not work & someone was already in that room. Had to drag all of our luggage back down & inform the front desk. She argued with me at first, stating that I had checked in online & had chosen that room. She finally listened to me & assigned us to another room. In the new room (308) only the lights by the bed worked; neither floor lamp would turn on, but the room was clean & quiet, and obviously dim. As for the mix up: come to find out another guest with my first name checked in @ 5 am that day & they ended up swapping our info. Hopefully there will not be an issue down the line. Would stay again.

The sheets had black hair and dirt on them , had to have housekeeping come and change them , you couldn’t walk across the room without your feet having black hair and dirt on them , had to wear shoes at all times. The kitchen appliances were rusty , not that I was going to use them ! DO NOT STAY HERE !

Spacious room

The lady at the checkin was so nice and let us check in 2 hrs early. Breakfast was great and room was clean. Only thing is there was no safe and can not control ac. Other than that, was satisfied with my stay.

I don't think this property was worth the excellent rating. The staff was very nice and efficient, but one elevators did not work causing a delay of around 10 minutes to get on and get downstairs. Staff members informed me that the elevator had been out for quite some time. The room smelled like dampness or mold when we walked in. There was mold in the shower and in the sink we will not return to this property

Our stay at Home2 Suites by Hilton was an absolute nightmare from start to finish. We confirmed our late arrival earlier in the day with the hotel, specifically noting we’d need airport transportation. Despite this, when we landed, we were stranded at the airport because the shuttle service had stopped running at 11 PM — something that was never communicated during our call with the front desk (we spoke with Maira) or on the website . We were forced to take an Uber at our own expense. Things only got worse when we arrived. We had a reservation for 6 adults, but the room we were assigned had a broken door lock. Even with staff attempting to fix it (taking the lock apart and resetting it multiple times), it remained unusable. Instead of properly resolving the issue, we were moved to a room with only one king-sized bed. Yes — six adults, one bed. We had no choice but to have people sleep on the floor. The next morning, we spoke with the manager on duty (again, Maira) to request a refund given the completely unacceptable conditions. We were told she “could not” issue a refund because the booking was made through Hotels.com. After a long and frustrating call with Hotels.com customer service, we STILL have not received any resolution or refund. This was easily one of the worst hotel experiences we’ve ever had — poor communication, inadequate accommodations, and zero accountability.

Very disappointed with our experience. Stayed overnight before our cruise. We were told cruise shuttle was $15 per person. We were not informed that there were two sign up sheets for two separate ports. Our shuttle was $35 per person and because we hadn’t signed the proper sheet and were told last minute that there wasn’t enough space on the shuttle for us. Also shuttle from airport to the hotel took over an hour. We told the driver exactly where we were waiting and he ended up picking up another group. When we realized what happened the driver didn’t care. Will never go back. Do not recommend.

We had a clean room and had an early flight and they let us use the pool area and checked our luggage in a secure location while we waited for our room. Great service.

Decent spot for a one night stay. Breakfast was what you would expect. Evevatora were extremely slow and o my one working. Building could use a refresh.

Stay was gd. Limited breakfast options for healthy eatting.

Very clean, spacious, beautiful hotel. Only downside was having only 1 working elevator

Breakfast was below average and facility needs upgrading especially the rooms.

Good breakfast, shuttle almost punctual and lacking customer service.

Did not use the pool. Our of 2 elevators 1 was out of service from our first stay until 9 nights later. Worker said it had been out a long time! Poor shuttle service that is contracted and not run by the hotel. Van is hard to spot with small magnetic signs on the side for several places. Will not return to this hotel.

Good breakfast and airport shuttle

Room was clean staff friendly smaller pool wi fi works

It was great

Hotel is very close to the airport, easy to find. I recommend.

Yes stay was great. A elevator was not working during stay. Otherwise great and close enough to walk to Dania Point mall. Shuttle service very effecient.

Location was great

Airport Shuttle was great. We did not have time for the pool. Staff was kind and very helpful!

All great

Room was tired looking and needs an update, especially for the rate I paid.

Trying to remain objective, however it seems hotel operations was short staffed. One if two elevators was out of commission both days, which caused issues during check-out and trying to catch a shuttle. I will seriously reconsider staying at this location or hotel chain in the future.

Lobby was crowded, restroom dirty with no toilet paper, elevators were very slow. Room itself was clean and comfortable enough.

Large clean rooms and lots of breakfast variety.

Clean room, very spacious, friendly staff. However there was only 1 out of the 2 elevators working which was inconvenient with long wait time.

The wait for the shuttle from the airport was extremely long. Over 50 minute wait.

The room was very clean and comfy

Room carpet was dirty. Shower did not work and initially there was no one to fix it.

The elevator number 2 never worked ! We had to wait everytime for about 15 minutes minimum and the lift stopped at every floor which made the journey even slower. However Aiskel and Bianca at breakfast made our stay pleasant with their service

The best review of a property is at the end of the day is would you stay there again in the answer is definitely no. The room is old and neglected. The mattresses are like being in a dorm room. You will definitely disappointed if you choose this hotel. There was blood stains on my mattress no bed sham at the bottom of the bed. Half of the lights in the room didn't work. The air conditioner unit was totally in up wouldn't turn on. Advise management of the problems and they were totally dismissed. Shuttle drivers are on their phone texting while driving. Do yourself a favor and go someplace else

Very clean room.

Needs total renovation: Carpet was dirty, need all elevators working, breakfast poor quality, furniture in room worn, price of snacks “highway robbery”.

No

Surprisingly nice. Rooms were huge! Fit all 6 of us very comfortably.

The hotel only had one operating elevator. The second elevator was out of service prior to us getting there. Other guests said it had been out since they got there. The shuttle service from the airport. We waited for over one hour. We called them three times and they said they were coming. We ended up hovering we would not recommend this hotel.

Clean room and friendly staff

Stuck in 2 broken elevators had to pee so bad. You don't put people in elevators that have been broken on and off for over 2 weeks Had to haul my luggage up 4 flights of stairs I will never ever stay there again

Great place to stay. Easy travel to and from the airport and cruise ports!

Everything was great from the room to the customer service. Thank you, we will be staying here again

Excellent breakfast and helpful staff. Near shopping and restaurants.

Big rooms, friendly staff. Was great for our family of 6 on our way to a cruise.

Room could be cleaner, there was a stain on the carpet. Bathroom couldve been updated a bit, and repainted in certain areas.

room was cold and thermostat did not work. unable to turn heat up. there wasn’t an in room safe

Yes

Great costumer service.

The staff was super accommodating. Our flight was cancelled and we needed a place to stay. We chose this one because we already stayed here the night before our cruise and we felt safe and it was clean. They allowed us to store our luggage in a back room until check in time. The rooms were comfortable and worked great for the group of 5.

Clean room, friendly staff, excellent service

Yes

Clean room, friendly staff.

Me cobraron 50 dólares por cada habitación. Supuestamente era un depósito en garantía solamente. No debió ser cobrado.

The front desk staff was very kind and accommodating with an early check in after our cruise. The room was clean. The hotel itself needs a refurbishment for sure. It’s quite run down, especially the elevator. Breakfast is sub-par for a hotel breakfast, and kitchen staff are hidden away, meaning getting items that have run out (coffee cream) was impossible. Orange “juice” is actually orange “drink” which seems so odd to me, considering we were in Florida. We’ve always had amazing orange juice in hotels we’ve stayed at there over many years. For the price of this room, I certainly expected much more. I believe they can take advantage of cruisers by charging exorbitant rates only for location.

Amazing staff, clean rooms, seamless chrck-in. Will definitely stay here again!

Customer Service was horrible. We waited till almost 3:30 to check in. The elevator button did not work for the first floor. Nothing posted and only opened to housekeeping. No TV Guide to see what was on. For a Hilton we heard a lot of complaints. We would not stay there again.

Rooms weren’t bad. The mattresses are very soft so if you don’t like soft it’s not the hotel for you. The ice machines only worked on certain floors and the beverages were expensive. Breakfast was good. One elevator you could not push the lobby button, it was very difficult. The shuttle for the airport was very convenient.

All good

Amenities will be good

Absolutely aweful , I wasn’t expecting 5 star but this place was terrible. It smelled so bad like mold, the room was so dirty.

The room was in great shape, very spacious very clean. The only thing that was below average and it was below average was the breakfast buffet. And you need little things like coffee creamer. Overall, I would stay there again.

Clean & spacious

great hotel recommend, only downside was elevator was out of service so only one which left for longer wait times for my disabled mom.

Clean room.

Friendly staff. Great breakfasts. Great location

All good except the high rate!

Our check-in was terrible. No warm welcome. Short to the point of being curt. Demanding instead of helpful. It was clear we’re not welcome here.

Excellent check-in with great employee.

Maira was an absolute pleasure when we checked in. It was a busy weekend with the national championship there and that hotel being a high traffic area for cruises too. She had two phone and cell phone going while checking guests in. All while being patient and giving a great experience. Recognize her she deserves it!!!

Hotel was not a 4.5 stars at all and I am very disappointed that Expedia are offering that to customers Rooms dirty , carpet dirty , lamp rusted For me I will not go back there Thanks

Ver convenientvto shopping dining. Frontcdesk staff was great. Very helpful

When I walked in my room the first thing I noticed was how slick and oily the tile felt. It was like someone used too much cleaner or something else was spilled on the floor. The carpet in the room was just nasty. Waking on it with my bare feet felt like I was waking on a nasty old outdoor mat. Oily and dirty. The linens were clean which was a relief. The metal fixtures were gross. The dishwasher was all spotted and grimy. The lamps and lights in the room were corroded and spotted like someone had sneezed on them and it wasn’t cleaned. Overall, the room just seemed poorly cleaned and maintained. I am not excessively picky but I was pretty disgusted. Will not be staying here again. Other Home2 Suites I have stayed at have been much cleaner. I was very disappointed with this one.

The staff went above and beyond to ensure we had a room and got the shuttle for the airport. Definitely good customer service!

The only working elevator in the hotel was very slow, with buttons that did not always function. It also appeared overdue for service—the inspection showed it was last serviced in 2023 and due again in 2025. The room itself was average, but there were not enough towels provided. Breakfast was a standard continental offering. Overall, we would consider other accommodations for an overnight stay in the future.

Staff friendly. Busy little hotel. Rooms large and comfortable, but showing age with wear and tear. Convenient for airport and cruise port.

The rooms was very clean

Room was great size, staff was friendly….breakfast was a little disappointing and only one elevator was working

Great

Hotel was clean

Front desk staff were extremely nice and helpful.

Comfortable bed, clean room, quiet

Customer Service from the front desk to the kitchen staff. Good facility with gym and Pool. Good airport pick up.

Very bad this opportunity. I didnt have room service for 3 days.

Good Staff

The room was dust free but the floors were dirty looking. I got a mug to use and it was dirty with coffee stains. I tried to ask the staff to vacuum the floors but no one spoke english so I borrowed the vacuum and vacuumed my room myself.

Room was near and staff were very friendly

Yes it was clean and courteous staff but the room needs some serious updating

Everything from check-in to check out was excellent.

good option for breakfast

Nice hotel very clean and good customer service.

We used the shuttle to the cruise port which was a bit of a challenge as they had to change vans and left my husbands hand luggage on behind. They managed to get it to us before we boarded but it was a stressful journey. Would not stay here again. At $270 plus parking there are better hotels.

Excellent

Everything was excellent the room the cleanliness and the staff was super nice and helpful and when I called for service they accommodated my request very quick , I would stay there again

Loved it

Convenient location and good service.

All good

Really needs updated Cabinets where chipping in places Smell in room was awful

Love it a home away from home always in great condition an friendly staff makes this an awesome experience

The food had been in the heating bins too long. The coffee & juice was great, also the area was too small for the number of people trying to eat.

The hotel itself was nice & clean. The only downside for me personally was the breakfast. As a breakfast lover I was disappointed & hoped for more than what was available. Other than that no other “complaints”.

Comfortable beds and pillows. Breakfast had a nice variety of hot and cold options. Walking distance to Dania Pointe which has lots of food, shopping, and entertainment. About 1 mile from train station. I had problems using the free airport transfer. I ended up getting an Uber instead $20

Excellent service from the front desk. Maira was friendly and eager to help. My room was spacious and clean. Nothing to complain about. Give Maira her flowers, she is awesome.

Clean and spacious

Things need upgrading, details need to payed attention to by maintenance team and cleaning team. Loved the room size. Lived the living room being separate from the bedroom.

Excellent

I knocked off a star because we waited an hour at the airport to be picked up by their shuttle. They went to the wrong terminal. The breakfast area was very crowded with limited seating. The elevator buttons are very hard to press.

The room was excellent

Room seems a little damp, don’t expect too much of the night time receptionist. Many come and check in late hours for the next day cruise, but the check in wasn’t smooth enough. Not welcomed at all, shuttle was ok. You MUST call the shuttle service at night. If I have to go cruising again, I’ll stay here for a short overnight sleep.

👍

We were not even able to stay here because the hotel canceled our stay. Our flight was canceled the first night so I communicated through the chat feature that we would not be making it for our first night. The next day our 2nd night had been canceled by the hotel. They said they had no rooms available and could not accommodate us even though we have receipt of payment for two nights. Travis who we talked to at the front desk was not helpful. They also will not issue a refund for the one night that they canceled

Would have been better but we had to wait 1 hour 25 minutes for the hotel shuttle! That part was very disappointing.

Terrible ac noice

We waited for over an hour for airport shuttle. There was one person at the front desk, checking in guests, answering phones, etc. Rooms are ok. Air conditioning unit was loud with rattling noise. Rooms are dated with some updates. Sofa couch had stains.

Great hotel.

The check in process was quick which was amazing after a long drive. The staff was polite.

Love the set up of the rooms. Very spacious with a desk that pulls out, a small living room area and a small kitchenette. All the amenities you could need from clothing hangers in the closet, iron, dishes, etc.

This hotel is good for short travel. everything you need is here.

Clean rooms, nice staff, pool was very nice. I would stay here again. Gave it 4 starts because Breakfast was a little subpar.

Room spotless, and staff excellent

Yes. Our stay was great and very convenient yo the airport. Enjoyed the hospitality. Will come again.

Excellent service

Very inconvenient long wait better off using uber, cheaper and quicker

Great option, clean and convenient.

It was a good property and we have stayed here before a few times. One of the rooms that we had on our first visit last week the carpets were dirty and stained and in desperate need of cleaning in addition some of the areas in the room needed a little more attention to detail like painting up under the kitchen sink and baseboards which appeared like they had some type of water damage or possible damage from pet urine possibly and the floor in the kitchen was very slippery or greasy and had to be cleaned because we kept slipping as we walked across it. The staff is always very friendly for the most part and easy to check in

Clean room

The girl from front desk was so nice and helped me with a few questions

Staff at front desk, so no cincern when my key did not work, sent me to the room 3 times. No apology.

Stayed for cruise, nice hotel and close to the port

Friendly service

I didn’t eat breakfast, nor did I walk around the property. The room was not cleaned properly.

Excellent location. Clean

Staff was terrible and rude. Didn’t get room I booked. ChFloor in room was filthy. Made my feet black from walking around.

Elevator not running well. Luke warm water in bathroom sink. Staff was good

yes

Overall the hotel was fairly clean. The pool & outside sitting area was nice. The laundry area was clean but you have to dry your load 2 times which is ridiculous as you have to pay $2 for each use & it is time consuming. There are only 2 washers & 2 dryers. There are only 2 elevators on the property which only 1 of them was working at the time so be prepared to have to wait or use the stairs. Other than that the staff we encountered was pleasant. The room itself was spacious & clean.

Perfect

Everything was nice. It was clean everybody's respectful. I loved it.

I booked this hotel last minute for my boyfriend and I and check in was very simple. We enjoyed the stay very much from the delicious breakfast, spotless rooms, and wonderful staff and guests! We also took advantage of the activities and restaurants at Dania Pointe across the street. I recommend this hotel for a nice, intimate getaway

Room and hotel nice

Easy check in, pull out bed linens already in room (convenient, breakfast was just ok.

Good service and breakfast

The room did not have a pleasant smell. The hotel parking lot had no available spaces, so we had to park at another hotel. One of the elevators was not working, and the waiting time to use the remaining one was up to 20 minutes. The cleanliness was not excellent. I would not stay here again.

Needs more than 1 working elevator

Elevators not working properly. Toilet kept running no fans in bathroom. Just run down stage mostly spoke Spanish no English

The room is exceptionally spacious, and the soundproofing is excellent. The breakfast might be simple, but there are plenty of choices available. The staff is incredibly friendly and helpful. Complimentary coffee and tea are available in the lounge. You can have food delivered right to your door, allowing you to enjoy a variety of cuisines without having to go out.

Super staff.

This is not a very safe area. I have stayed at multiple Home2 Suites in various states and this place doesn't deserve even a one star when compared to the others. Not clean, very musty smelling, definitely needs updating. I wish i had read the reviews prior to check in. I would not have stayed here.

I arrived late, but called the day prior to let them know I would arrive late. I booked twonqueen rooms months in advance and called tobsay I would be arriving late. I booked the teo queen beds because i had my adult son and girlfriend with my husband and I. When we arrived to chllecking we were told they were sold out of the queen room we had booked and may not have a bed at all. was st 1am. Finally gave us a room with a pull out bed. No linens provided, I had to ask ans gather.

I arrived much too early to check in but they stored my suitcase and let me sit in the lounging area until it was time. Fantastic. Kind, helpful, generous clerks at the desk. Thank you. The room is great too.

Great

I would say place is, dirty from the elevator to the room. Stains on the couch/bed, spoons crusted together. Staff does not speak English very well. Pool was not heated and not maintained. Full of dead bugs..

The shuttle was easy to find

There was hair on our bed . Hopefully it was the cleaners’ 😬

The hotel needs to be updated. The hinges to the doors in our room were rusty. The poles to the lamps were rusty. There were rust stains on the front of the dishwasher. There were rust stains at the bottom of where the tile meets the floorboards as well. The room smelled like a combination of bleach and mildew. Also, when I contacted the hotel days before about the shuttle because our flight got in at 11:00 p.m. I was told that they would accommodate us when I called when we landed at 11:00 p.m. I was told the shuttle is no longer running. Joe, staff probably needs to be trained a little bit better in regards to the information you're giving to upcoming guests and the hotel needs some TLC because like I said lot of things are rusty in the room.

Awesome

Great accommodations, comfy bed and pillows. Excellent service by front desk.

All good

Staff was very nice

Everything was very clean, hotel staff were very nice, room was huge!

Good stay and comfy

Everything was goid. No complaints. Shuttle in time. Breakfast was oksy. The variety was great.

We enjoyed our breakfast and very thankful for the transportation from the airport to the hotel and to the ship. Thank you for your excellent service!

Great location, clean rooms and great free breakfast options. We'll definitely stay here again.

Clean room and the size of the studio

Comfortable accommodations!

the shuttle service is awful...45 minute wait at the airport and late to leave for airport the day of our flight...no alcohol sales is a big minus.

Room was clean and the staff was friendly. Easy to Uber around town from this location and minutes from Hard Rock Live. Very quiet location.

Thinking specific

The place is nice and clean, the A/C was loud and the breakfast is okay.

Great Hotel to stay, Thanks

Heater is not working and it is very cold

I had an issue with not having my card because i had lost my wallet i called hotel prior and stated i can do apple pay if id like. Unfortunately one of the staff Maira at the front desk gave me a hard time even after i explained the situation while talking to a representative of hilton on phone. She would ask for the last 4 digit of my card to allow me to get my digital room key but for security purposes everyone knows when you use Apple wallet they changed the card every time for security reasons so each time I would give her a number it’ll be different all because I use Apple Pay. I just didn’t like her attitude overall.

good hotel, close to the airport, basic gym but good enough

The facility was wonderful but the breakfast was completely awful. From the eggs to the sausage to even trying to get to the them. I would highly recommend going to maybe offering scrambled eggs and a better sausage or bacon.

Although I didn’t get to see the property in the daylight or experience all it had to offer, the prompt assistance to get a shuttle for us at 9pm and then at 5am the next morning was amazing. Very friendly staff and accommodating.

The rooms are big so for families is a great choice and i loved that as soos as I walked into the lobby it smelled fresh and good and thats a plus for me at least. The staff super nice and helpful, easy check out, the stayed included brrakfast and it was good choices to pick. In general i would choose this chain of hotels again.

Nice place , friendly staff

The only thing I can say about this place is that when it came to transportation, they are very inconsistent and we waited for a shuttle too long and it never arrived. We had to go to the front two times and finally they helped us and said five minutes when it ended up being more than that, transportation really sucks here

The breakfast was average at best. The room was clean, no restaurant on site and a good walk to get to the restaurants however a mall is fairly close by

Super clean, quiet and cold rooms!

Peacefull, Safe and Quiet

Too much ultra processed food

Breakfast time should be extended. Had some orange juice and water washed

No. It does have a stove to cook.

Very good staff and the room was very clean

Breakfast was good. Good coffee ☕

The hotel was OK…not my best

Pleasant staff, spacious room, good breakfast and overall a good place to stay.

It was so nice! The staff was friendly, accommodating and approachable!!

WiFi wasn’t good… breakfast… over flowing trash cans, serving line needs reconfigured with plates and silverware at the front. Poor food service management and execution.

Breakfast no good

This was my 4th time staying here so that means I love the place and it is central.

It was a very nice hotel. Rooms need a little bit of updating. But overall our experience was awesome. It was a clean room.

Super convenient and easy to check in. Staff was helpful, friendly, and professional. Property, room, and pool were all clean and well maintained.

Stayed here before our flight. Beds were very comfortable and the kids really enjoyed the pool.

Hotel was great, rooms can use a bit of update but overall good food, WiFi and airport transportation was ok. We enjoy our stay before our cruise.

Had a great stay!!! Good thing I always have my cleaning supplies… toilet was dirty..

Nice hotel

great stay

Nice room,very clean.

Water absorbent mat needed at the back door. Always water on the floor in the hallways. High fall risk. Room carpets need to be replaced, they smell very old and dirty. overall 5/10

Room was extremely clean and liked the included kitchen area

The breakfast is bad, and the elevators are dated. Apart from that, everything fine

Excellent

Everything was good no complaind

Airport shuttle took a bit (maybe 30 min after we called), but after that it was a quick and comfortable 10 minute ride. Hotel is very cute, looks new. Limited amenities but perfect for our one night stay before our cruise.

Checked in super late. Wanted to take a hot shower but there wasn’t any hot water. Check-in was standard. Room was neat & tidy. Otherwise had an uneventful stay but the hot water is a must for me!

Everything was great about the hotel, including the staffs. The room was very clean. The room is equipped with everything you need: fridge, microwave, dishwasher, toiletries, ceramic plates, silverware, drinking glasses, etc. There were breakfast varieties: cooked eggs, boiled eggs, real orange/apple juice (not watered down), waffles, fruits. The pool and the pool area were clean. The lobby was very welcoming. You could buy snacks and bottled water from the receptionist. Everything was great for me, especially for the price.

Always smell good, clean and quiet. The frint desk staff is amazing. They all was extremely friendly, especially the young lady with the curly hair, her name begins with an A. My stay was great.

There was a long line to check in and only one employee to handle it

Nice property,clean and well maintained,considerate staff.

It was as described and met my expectations

Keep up the great work!

felt like home

Great stay after a cruise!

The hotel was clean and staff were friendly and helpful. The beds were super comfortable and the breakfast was helpful when traveling with young kids. I would suggest having breakfast an hour longer though as it ends at 9am on weekdays. Great location as well. Overall it was a great stay I we will come back.

I loved that this property had great hospitality. The staff were very friendly. The only improvement that I’d recommend is cleanliness. There was hair in the shower upon check in, and I noticed small black ants around the shower. Also, there is a lot of construction going on around the property so it was a little difficult to find the entrance.

Nice staff and convenient. Property and furniture could use some updating but it was comfortable and free breakfast was good.

The hotel is dirty and we had a handicapped room and the shower did not work. When we tried to use the shower, we called the front seat to get instructions for turning on the water. We were unsuccessful, and there was no one to assist us. We finally had the key to a room down the hall to shower in. It was 10:30 at night and we did not want to move. No apology. The carpet was wet, and when I reported it the morning we checked out, we were made to feel that it was our fault. The answer was. “What temperature was the a c set on, and it was set when we arrived to the room. And we left it there. Not a good experience. The shoes on the photo were my new house slippers, so you can see the filth.

was nice

The room can use upgrade

This property was very clean and comfortable the staff are very helpful and friendly especially the manager. The breakfast options werent too good but manageable.

Old property. Difficult to operate showers in bathrooms. Unclean shower areas(slippery). Mattress will sink in all the way to the box spring.

Been staying at this very same hotel for a couple of yrs (check your file) but each time I notice some decline in cleanliness/maintenance overall. Will probably move elsewhere next time.

Bed was not comfortable, you can feel the springs, and we are lightweight. No fruits for breakfast. The parking is free and the hotel is 5min from the airport.

Great!

Excellent property

This is my 2nd time and i absolutely love it. Spacious rooms, friendly staff and clean property. Its only 12mins from the cruise port so this was ideal for my family cruise.

Well maintained grounds and very professional staff. The room is spacious, clean, and comfortable.

I love it, I had np at all

Good

I had a wonderful time. It was my son first bday and we had privacy as well as a spacious room to throw a little surprise party.

It was an ok stay the water in the bathroom was super love i couldn't brush my teeth good alot of people walking around at night other than that it was a good stay

Greatest

The staff was very polite and attentive. The bedding was old and dirty. I had to ask for new sheets upon checking the mattress and the protector was stains on there. The bathroom and the lobby in the area was very clean smell good.

👍

Staff were fantastic even with the technical difficulties they were having with computers from storm.

The staff is overly friendly and VERY HELPFUL

All good

Beautiful property!!

Accessible from the airport with shuttle service, nice breakfast buffet , beautiful room, food delivery availability, free internet sccess. Helpful staff

Great night stay before we left for a cruise

Beautiful hotel

Clean Convenient and next to everything and staff very pleasant

Would visit again

Amazing!

This place was amazing! Special thanks to Valerie who helped us with the shuttles. She was so pleasant. Really made this place enjoyable!

Staff was great. Free shuttle to airport. Clean room with comfortable beds.Laundry/gym/pool on site. Good breakfast in mornings and free wi-fi

Well worth the price Onky downfall the ac was a little loud

N/A

Desayuno súper bueno, personal súper amable

Nice

Great

The room was very clean. It was the pool that as dirty. Has no towels. But as soon as I let the front desk know. They brought some towels out. As for the the shuttle service it should be known it makes another stop bc that may delay things depending on your flight ! We waited an additional 15-20min I thought I was gonna be late. The driver I had to tell him to drop me closer to my terminal with 3 huge luggage’s otherwise he was gonna have us walk.

The room was clean and very spacious

Nice staff & clean room

Me quede en 2 ocasiones y en ambas el sofá cama estaban horrible

Deben cambiar el sofá cama están horrible me dejó la espalda jodia

Perfect pre-cruise location and pool amazing

The hotel need area to buy a dinner example bar and grill

Nice spacious clean room with kitchenette. Free transportation from the airport and reasonable price for transportation to the port.

Found someone’s underwear in the bathroom. Also, it didn’t seem like cleaning was very thorough. One of the needs had someone’s perfume all over the bed. We called to ask for more sheets and were told we had to go get them ourselves and then they didn’t have anymore comforters. Another day we asked if trash could be taken out and instead someone brought us about 7 bags. Or AC also went out so it had to be replaced the following day. It wasn’t a great experience overall.

Clean, spacious, bed was very comfy.

The property was quite, spacious and clean.

Clean room and friendly staff.

Award early check in

Big room. Really nice pool.

Pullout bed had mattress cover that didn't fit, making it unusable. Breakfast had many options and was good. Good hotel for an overnight stay especially for a family.

We stayed for one night as we had a cruise the next morning. Love the free airport shuttle ride. Good breakfast. Rooms were ample.

We highly recommend this hotel! The staff were very accommodating and they helped us to early check in.. the room was clean and comfortable!!! Best for family! Thank you!

Check in was very quick, and friendly employee working front desk. Room was okay, the black out blinds were damaged so let in a lot of light in the morning so could not sleep in. The ac in the room was making banging noises non stop, very nosey in the room could not sleep well.

Happy with the overall hotel. Not happy with the way the handle having bugs in the room

Overall quit and peaceful. The staff is cordial. I did not like that you could not charge any snacks to your room however $50 deposit charge per day for incidentals. Bedding and sheets are not of good quality. Shower water pressure sucked. I did not have any phone reception in room and the internet setup would not let me connect to internet on my phone.

I didnt have a terrible stay, but if I went back I'd give another property a try. The person desk was friendly and helpful when i needed to change rooms because the first one had a musty odor. I reserved rooms because of the free breakfast, but there were so many people down there we didn’t eat there.

Amazing friendly, very helpful staff. Everything was clean and comfortable.

Was close to shops and restaurants

The lady working the front desk was very friendly and quick to answer any questions. Clean and comfortable place to stay.

Good hotel and a nice breakfast.

THIS HOTEL WAS NICE CLEAN AND THE AMENTIES WAS NI

Amazing staff. Very clean amazing breakfast. Beds comfortable and rooms spacious

In dire need of maintenance and/or renovation.

Great

It was an overnight experience but a good one. The room was spacious, clean, well equipped and comfortable. The staff were borderline sweet in how nice they all were. Breakfast was varied and welcoming. We would stay again.

Complimentary breakfast and near by shopping and eating.

It was perfect for the price. Room was spacious and comfortable, we would definitely stay there again

.

Clean