Courtyard by Marriott Fort Lauderdale Airport & Cruise Port
About Courtyard by Marriott Fort Lauderdale Airport & Cruise Port
Located 4.5 miles from Fort Lauderdale-Hollywood International Airport, Courtyard Fort Lauderdale Airport and Cruise Port provides free airport shuttles, an outdoor pool, hot tub and spacious guest rooms with free Wi-Fi. Rooms provide cable TV with HBO and pay-per-view movies, seating areas and desks. They come with refrigerators and coffee makers and also have hairdryers and ironing facilities. A gym and meeting rooms are available. Courtyard Fort Lauderdale has an on-site Starbucks, a bar and a restaurant that’s open for breakfast, lunch, and dinner and serves American cuisine. Courtyard is within 5 miles of Seminole Casino Hollywood and Port Everglades Cruise Port. It's 11.2 miles from Broward Center for the Performing Arts and 14.3 miles from Fort Lauderdale Beach.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
The hotel receives mixed reviews with guests appreciating the friendly staff, clean rooms, and convenient location, particularly its proximity to the airport and cruise port. However, common complaints include noisy rooms due to nearby trains, lack of dining options, and poor communication and service from the restaurant staff.
- Friendly staff
- Clean rooms and hotel
- Noisy rooms due to nearby trains
- Limited dining options and poor restaurant service
- 5/5
Perfect place to stay before getting on a cruise.
- 5/5
The staff was very friendly and attentive. The room and bathroom were clean. And the free shuttle service was very helpful.
- 4/5
Very convenient
- 5/5
Too many hidden fees
- 2/5
room no good , air condition not working ,poor maintennce
- 5/5
Exceptional
- 5/5
Hotel check in was easy and quick and the woman who checked me in was friendly and helpful!
- 5/5
Conveniently located near cruise port and airport.
- 5/5
The facilities were excellent.
- 4/5
Very Nice Hotel
- 4/5
El cobro del estacionamiento está muy alto lo demás está todo bien
- 5/5
The room was very clean and the staff was amazing...
- 5/5
Everything was excellent
- 5/5
Rooms and the environment
- 4/5
Hit tub jets did not put out much flow.
- 5/5
Na
- 4/5
It’s a very good hotel to stay at. Needed a hotel near Hard Rock casino.
- 2/5
Liked that it was close to the pier Everglades port and had a shuttle from the hotel to the port! Not fond of the $20 per person charge When I originally booked this property breakfast was included as well as no cancellation fee and pay at the property! But when we checked in to ask when the continental breakfast starts they said they didn’t have it
- 5/5
Love this hotel. Stayed here a few times. The front desk folks are all incredibly helpful. Thank you!
- 4/5
The room and property were nice. We didn’t like the fact that every time we left the room the garbage remained after we got serviced. The fire alarm kept going off when we bathed and one day we met our room door opened-didn’t even need the key.
- 5/5
Lovely property. Clean. Easy to navigate. The cost of a ONE NIGHT stay was ~ $400.
- 2/5
The water system in the hotel was green and it break out my skin
- 3/5
The bathroom water both shower/tub and sink water pressure was bad. When asked front desk to bring extra blankets never did.
- 5/5
Very nice room, clean and airy
- 5/5
The staff was very welcoming, nice location, clean hotel
- 5/5
Love Mariott Hotels - always a great location, beautiful rooms and great staff
- 3/5
Morning front desk staff was not very polite or accommodating. Kindness goes a long way, especially in the customer service industry.
- 5/5
Very nice, clean and comfortable.
- 4.5/5
Superb
- 5/5
I loved my stay at this hotel. Coming from D.C, this spot was everything that I was hoping for.
- 5/5
Property was clea, staff friendly and good location to the major roads
- 5/5
Exceptional
- 4.5/5
There was a good restaurant called Fish Company that served good seafood with a discount coupon from the hotel. N/A
- 4/5
$15 parking fee jaja
- 5/5
I stayed for 2 night for an event near the hotel. We had a wonderful stay!! Hotel very clean and nice. Front desk staff were amazing.
- 4/5
Main drawback, breakfast was wayyyyyy too expensive. My breakfast was 31.00 for a plain breakfast platter that was bacon! 31.00, I expect steak! This needs to be visited.
- 1/5
This is my experience in its entirety. The first woman I dealt with at check in was very helpful. Her system went down and she was still able to make sure I was checked in and taken care of. Now when I came back the staff was rude. My husband asked them for a crib as it was offered online. They first said they need to wait for someone to come back. We never got a call so he had to go back down after an hour for them to say the have pack and plays, not cribs. Which will probably be difficult to assemble. We said no so now we had to arrange a way for our infant and one year old to sleep comfortably and safely. Then as we are packing a roach crawls out of a couch that looked very old and had a huge stain on it. It ended up getting into my kids bag that I was packing with their formula! I was disgusted and annoyed because not only do I not have a crib, I am now paranoid that roaches may crawl in the bed with them on it. Me and my husband could not sleep because of this. Then as we checked out about 330AM. We were not even asked how our stay was or was everything ok. All she did was ask for my last name and room number and said I was checked out now. However, an older woman did have conversation with me about my children during the checkout. Every Marriott hotel I have been to (we usually only stay in Marriott’s) has asked if my stay was seamless or good in general. I will not be recommending or coming back to this location.
- 4/5
Rooms are very old and outdated. Tub was clogged and lights were really low. TV was positioned awful to see from bed.
- 2/5
The room was clean and comfortable, also the staff at the front desk was nice. I was charged again for the room by the hotel, after already paying in advance with booking.com. When addressing the situation the staff on the other line was very rude and denied any charges.
- 2/5
I was charged again for the room by the hotel, after already paying in advance with booking.com. When addressing the situation the staff on the other line was very rude and denied any charges.
- 4/5
I found the staff to be exceptional ... front desk and restaurant. Very considerate and engaging. I would definitely stay at this location once again ... very comfortable.
- 1/5
Nothing I waited for 1 hour at the airport to the point of had to order an uber. The van finally came. I called all the contact phone numbers given at the reservation but no one answered. I’m the rooms are big but the AC is ancient at woke me up all night when it turned on and off. Terrible experience. I will never come back.
- 5/5
Clean room
- 2.5/5
The property and staff fine. I was charged for in incidentals. I did not charge anything to the room but one of my cards used never received the refund.
- 2.5/5
I was charged for in incidentals. I did not charge anything to the room but one of my cards used never received the refund.
- 5/5
Easy peasy no issues at all
- 3/5
Some of the stuff we’re snobby
- 2.5/5
Convenient to all amenities Very outdated, carpet smelled so bad causing the room to have this sewer smell to it.
- 2.5/5
Convenient to all amenities Very outdated, carpet smelled so bad causing the room to have this sewer smell to it.
- 3/5
overall stay is adequate for passing through. There are no charging points for electric vehicles.
- 5/5
Nice hotel
- 5/5
It's good hotel for the price
- 4/5
Clean room.
- 4/5
Parking was expensive
- 4.5/5
Good Pool
- 5/5
Balcony Comfortable rooms
- 5/5
Balcony Comfortable rooms
- 4.5/5
Good Pool
- 5/5
It was good . Nothing to complain.
- 5/5
Zeta was an absolute pleasure. A+ customer service.
- 3.5/5
Good
- 4/5
Very good
- 5/5
I did not eat breakfast there on either day. Price of the food and coffee at the Bistro.
- 5/5
I did not eat breakfast there on either day. Price of the food and coffee at the Bistro.
- 2/5
We had a sleepless night as the security guard on our floor was listening to music on his phone directly outside of our room from 1:00 am! Also woke up to a bathroom leak. Won’t be coming back.
- 2/5
No free parking , pool and jacuzzi not well maintained, no free coffee or breakfast included , gym is mediocre...not worth the price and rooms are not big in a two bed configuration. Prob look for another similar options in the area .
- 2/5
Run down, lacking maintenance. Staff was not helpful. Gym was "out of order" but no one knew why. Food was expensive. Just a really disappointing stay for a Marriott.
- 3/5
Did not use any of the amenities
- 3/5
Great hotel but not really close to anything walkable, but great price, clean and beautiful
- 5/5
Exceptional
- 5/5
Great staff. Room super clean and nice
- 4.5/5
Beautiful hotel with clean comfy rooms. Our room had a balcony overlooking the pool which we enjoyed. The pull out bed mattress was very thin and uncomfortable. Our 5th person couldn't sleep on it so she had to curl up in the loveseat to sleep.
- 4.5/5
Beautiful hotel with clean comfy rooms. Our room had a balcony overlooking the pool which we enjoyed. The pull out bed mattress was very thin and uncomfortable. Our 5th person couldn't sleep on it so she had to curl up in the loveseat to sleep.
- 4/5
We stayed one night only before our cruise… we stayed there the night Spirit Airlines collapsed right there in Dania Beach… room and property were fine, was disappointed that this courtyard inn did not include a complimentary breakfast. I usually stay at courtyard when traveling and never been to one where the breakfast was not included.
- 5/5
Clean room good staff
- 5/5
N/A
- 5/5
Everything was nice and cleaned. I really recommend it.
- 5/5
Great location to airport and cruise port..
- 5/5
Really pleased with this hotel everything was clean and the staff was nice. the room was huge and they offered to let us leave a bit later. great experience
- 4/5
Very good
- 4/5
The staff was great. The rooms were clean and very well maintained. The bed and pillows were comfy, however sofa bed wasen’t. It felt like you were sleeping on springs only. Parking lot was safe and secured. Couple things that I believe could be better would be the pricing for snacks and beverages (Very expensive for hotel guest). Another one will be, our bathroom tub drain was not working well so water wouldnt go down unless we held the drain up manually. I wish the rooms had extra sheets/blankets as most marriott locations bring with rooms. The toulet also took forever to refill with water before you could use it again. Other Than that, great stay.
- 5/5
Overall quick check in and out. Great amenities
- 3/5
The room had a horrible smell.
- 5/5
Front desk snack area , prices crazy
- 4/5
Was very surprised that the room did not have in room safes. I did however appreciate having a bar/bistro in the lobby. Saved me from having to go elsewhere to grab a light dinner after arriving.
- 5/5
Great value.
- 5/5
Close to cruise port
- 5/5
The hotel was amazing. The staff was amazing. The only thing I had an issue with was the transportation from the airport. I sat at the airport for over an hour and 45 minutes so the next morning instead of me waiting on the shuttle, I decided to take a Uber overall the hotel was amazing when it comes to the shuttle service. It was horrible.
- 4/5
Nice comfortable room. Staff very friendly and helpful
- 5/5
Great place to stay- close to cruise terminal and airport.
- 4/5
Very good
- 4/5
Very good
- 4/5
Very convenient to the beach , airport and cruise port.shuttle available from the airport to the hotel. Food service in the morning is very slow, especially if you just want to get a cup of coffee. The front of the building rooms are louder due to the train station across the street.
- 5/5
The airport port shuttle was easy to call for them to pick up. The staff was very friendly. The room was clean.
- 3/5
Airport shuttle was slow, hotel was overbooked, kinda run down. They gave my room away. Luckily (for me) they found me a room but I guess someone else was displaced. There are plenty of other options nearby that are better and I most likely won’t stay here again.
- 4/5
I was tired and very hungry after all day flight. I ate at the cafe in the lobby. Unfortunately, the food was served cold and it was unappealing. I wished that I had eaten a snack at the airport.
- 5/5
Super
- 5/5
The outdoor area was set up nicely, though there was pretty limited chairs/chaise loungers around the pool area. The shuttle was nice, and very convenient to get around. I'd skip the cruise port shuttle and just get an Uber if there is more than 1 person heading out on a cruise. Our group of 4 saved over $50 (including the tip) doing that. Very nice hotel and would definitely stay again.
- 5/5
Clean room, shuttle to cruise port was $20/pp. very nice driver Kenny
- 4/5
Very clean
- 5/5
Pay for parking
- 3/5
No shuttle told by staff, lice was on the bed when i was arrived
- 5/5
Great for cruise sailing. Convenient. Great staff with good amenities. Clean and functional room with great view. Highly recommend but don’t recommend the cruise transportation. Expensive and not convenient. Take an Lyft.
- 4/5
The airport shuttle was great.
- 5/5
Super nice !
- 5/5
Amazing pool and the hot tub was wonderful. Plenty of towels.
- 5/5
Room was nice. The hotel had a great smell in the lobby and hall ways which they had the same smell in the rooms. Had to buy fresher for the room.
- 4/5
Great location, clean rooms. Parking is not free but this is clearly mentioned in the booking details. The AC units are quite noisy as are the trains running just outside if you're a light sleeper.
- 5/5
Excellent great and helpful staff
- 5/5
Nice place to stay we would stay again.
- 5/5
Super convenient to kill some hours doing an unexpected layover. Staff was very accommodating and patient. Highly recommend for what it is. Free airport shuttle was crazy convenient and handy.
- 5/5
Courteous staff
- 4/5
It could have been cleaner but it was decent. Close to the airport which was great.
- 2/5
The towels in our room were not clean. Something dark brown on the towels in the bathroom. Grossed out…stains in the tub. Yuck.
- 5/5
Airport shuttle was hard to find and wait time was long.
- 5/5
Great staff
- 5/5
Nice hotel, close to cruise ship port
- 5/5
Nice
- 4/5
Perfectly located near FLL, not too expensive, and very clean and comfortable.
- 5/5
- 4/5
The room was nicely furnished and the staff were very helpful The breakfast needs to be redone. I didn’t get any breakfast because of the long lines. There should be a buffet like that at other hotels.
- 4/5
The room was nicely furnished and the staff were very helpful The breakfast needs to be redone. I didn’t get any breakfast because of the long lines. There should be a buffet like that at other hotels.
- 4/5
Hotel is older and shows its age. Room was clean. Staff is friendly and helpful. The shuttle driver from the airport was knowledgeable and friendly.
- 4.5/5
The breakfast was great! Hotel was very clean and rooms were very comfortable. The pool was not that clean, did not go in it. My main complaint is that my reservation had breakfast included but it was put on my credit card (an even $50) and was told that would come off. Even at check in i confirmed that breakfast was included on the rate i chose. It is sill on my card since 3/1/26! I called about 5 times when i got home from my cruise and it was very hard to get thru to the desk. When I did she couldn't help me and I left my name and number several times for a manager to call me back...that never happened. So, I am furious that I was overcharge $50 for my stay and did not get breakfast included. Customer service was terrible! I still want to be credited for that free breakfast!
- 4.5/5
The breakfast was great! Hotel was very clean and rooms were very comfortable. The pool was not that clean, did not go in it. My main complaint is that my reservation had breakfast included but it was put on my credit card (an even $50) and was told that would come off. Even at check in i confirmed that breakfast was included on the rate i chose. It is sill on my card since 3/1/26! I called about 5 times when i got home from my cruise and it was very hard to get thru to the desk. When I did she couldn't help me and I left my name and number several times for a manager to call me back...that never happened. So, I am furious that I was overcharge $50 for my stay and did not get breakfast included. Customer service was terrible! I still want to be credited for that free breakfast!
- 5/5
Perfect overnight stay for early morning flight.
- 5/5
Staff especially Jacnakita (miss spelled) very accommodating
- 4.5/5
Staff members very nice and informative. Comfortable and clean Breakfast options
- 5/5
Staff especially Jacnakita (miss spelled) very accommodating
- 4.5/5
Staff members very nice and informative. Comfortable and clean Breakfast options
- 5/5
Nice got us everything we need to go to cruise
- 3/5
Front desk staff rude
- 3/5
Our room was not available as we went there from our cruise ship , we really weren’t expecting to get our room tjen , but we waited in the lobby and it was mass caos of families waiting to be transported to their ship, so it was super noisy !
- 5/5
We came in early after a cruise to await our evening flight. They were excellent and able to accommodate us. The room was large and clean with great internet access. We had easy airport transportation in a very comfortable van.
- 4/5
Clean facilities, friendly staff, convenient to airport & ship terminal Shuttle bus from airport to hotel not identified with signage so no way to tell it was from your hotel. Service at snack bar in lobby extremely slow.
- 4/5
Clean facilities, friendly staff, convenient to airport & ship terminal Shuttle bus from airport to hotel not identified with signage so no way to tell it was from your hotel. Service at snack bar in lobby extremely slow.
- 5/5
Great staff, friendly and allowed us a late check out
- 5/5
Felt right at home! Would definitely book again.
- 4/5
It’s an older hotel. It was clean. Staff was friendly. Bed was comfortable.
- 2.5/5
Beautiful scenery Bed was uncomfortable, no extra blankets, to expensive over $300 for one night stay
- 2.5/5
Beautiful scenery Bed was uncomfortable, no extra blankets, to expensive over $300 for one night stay
- 5/5
Great location
- 5/5
Front desk clerk was very helpful and pleasant
- 1/5
Staff was not helpful with my reservation name change
- 5/5
Is smelled super great,
- 1/5
The room air conditioner did not work.
- 4/5
The property had a lot of litter around it, especially in the bushes around the hotel. There was even an old air conditioner thrown in the bushes.
- 5/5
Great to have a shuttle from airport to hotel and then a shuttle to the cruise port the next dsy
- 5/5
.
- 4/5
Breakfast was very good served hot and tasty
- 1/5
AFTER CRUISE OUR 3-15 FLIGHT WAS CANCELLED WE BOOKED DELTA FOR 3-17, PM. WE STAYED AT A POOR QUALITY HOTEL 3-15 AND 3-16 AFTER BEING UNABLE TO RENT A CAR OR FIND OTHER TRANSPORTATION. DELTA REBOOKED US FOR 3-19 PM. I WENT ONLINE TO SEEK A ROOM FOR 3-17, INCLUDING FAIRFIELD. I WENT THROUGH THE PROCESS, AND THEY LIKE MANY OTHERS HAD NO AVAILABILITY UNTIL DAYS LATER. I FINALLY BOOKED SEA GLASS FOR NIGHT OF 3-17. MY WIFE HAD RUN OUT OF SOME OF HER MEDS. THE NIGHT OF THE 17TH I WAS FINALLY ABLE TO RENT A CAR FOR ONE WAY TO ATLANTA. I PICKED IT UP 3-18 AND WE GOT BACK HOME 3-19. DELTA REFUNDED OUR TICKETS. I HAD NO IDEA THAT FAIRFIELD HAD BOOKED US For a date I NEVER REQUESTED!! WHEN I EXPLAINED TO EXPEDIA THEY CONTACTED FAIRFIELD WHO REFUSED TO CREDIT TO US. WE ARE 79 AND 74 AND HAVE NEVER SEEN THE GREED WE SAW FROM HOTELS AND CAR RENTAL DURING THOSE FEW DAYS WHEN SO MANY WERE SO INCONVENIENCED BY TSA, WEATHER,ETC. YOU WOULD THINK FAIRFIELD MADE A FORTUNE FOR TAKING ADVANTAGE OF THE MISFORTUNE OF TRAVELERS. I GUESS THEY DID NOT!!!!!! THEIR GREED EXTENDED TO A NON EXISTENT RESERVATION. FAIRFIELD, YOU KEEP THAT $181---I WILL NEVER EVER USE YOU AGAIN OR RECOMMEND YOU!!!!! SINCERELY, NORRIS MUSE
- 5/5
Exceptional
- 1/5
Dingy and outdated, stay elsewhere, scheduled the airport shuttle for 6am, promptly arrived in the lobby at 558am only to be told by the shuttle driver that he is only taking airline crew to the airport. I had to call a lyft to get to the airport.
- 4/5
pool and hot tub could use a cleaning
- 5/5
Train noise, heating and AC issues. Room would get warm and than AC would force cold air right towards the bed. Elevator broken, could have used two more pillows. Pillows were small.
- 3/5
I would have liked the restaurant to be open at lunch time
- 5/5
Bar was small and service slow
- 3/5
Basic hotel.
- 5/5
Service is awesome
- 5/5
Everything was amazing
- 5/5
This property is very convenient to and from the airport. It is also a great place to before and after a cruise. I enjoy staying at this property when I come to Fort Lauderdale.
- 4/5
Service is slow. Especially getting served in the bistro. High priced to have service defincies.
- 5/5
Very nice facility
- 5/5
Excellent stay in a great location, right next to the train station. Staff are friendly and helpful and there is a shuttle directly to the airport, which was incredibly convenient. Perfect place to stay if you need to use Fort Lauderdale Airport.
- 5/5
Wonderful property and staff!
- 4/5
We arrived too early for check-in. However, the girl that was at the desk was phenomenal. She greeted us, explained that we were too early to check in as they were still checking people out. We explained that we were unable to go anywhere as we had so much luggage. She graciously allowed us to lock our luggage up and hang out at the pool until our room was ready. This was above and beyond what we expected, and we were very grateful for her service.
- 5/5
I thought it had a free breakfast but instead it had a semi pricey deli to over breakfast items. I should have read closer to know that breakfast was not included.
- 5/5
I can not give a real review for we only stayed the night. The next morning we went for the road trip. But one thing I can tell you about my stay is that the beds are very comfortable. do complains ...
- 1/5
Not intetested
- 3/5
Arielle was very nice. Gave me an umbrella and a late checkout. But the other older lady was AWFUL. She was so rude. She acted like she hated being there. The hotel was kinda dirty and the food was SO EXPENSIVE. It was not what I expected from a Courtyard Marriott.
- 4/5
The front desk staff were kind and efficient. The room was clean but the bathroom was not cleaned properly and had hair all over. The bathroom water is yellow which I guess is currently a Fort Lauderdale issue. There is a quick efficient shuttle service to and from the airport and cruise port. The cruise shuttle is $20 per person. FLL airport is a nightmare but the shuttle driver will be in contact to do pick up.
- 5/5
Yes
- 5/5
Great hotel with friendly staff
- 2/5
I asked for sheets and blanket for my child for the pull out couch. The couch was dirty and all stained! The sheets and blanket smelled musty and awful!!
- 5/5
I booked a room with 2 queen beds and 1 double sofa bed. However the sofa bed was a single and did not meet our needs. We voiced our concerns at the front desk of the Hotel and Maureen and Zita were very accommodating and corrected our problem. All hotel staff were very kind and friendly.
- 5/5
This hotel was very well kept and offered alot of amenities. The staff were extremely helpful and friendly! I would recommend this place to anyone! Thank you! ❤️
- 3/5
We stayed at this property for 1 night before a cruise, and other than the Bass Pro Shop and the Islamorada Fish Company restaurant, there was nothing to do within walking distance. The restaurant did have good food. The hotel common areas and room were dated and worn but clean. It is close to the cruiseport, so if you’re looking for just a place to rest your head for the night, this is fine. But it’s just ok otherwise.
- 4/5
Convenient free shuttle transportation although can be long wait times for pick up at the airport.
- 4/5
Very good location. Room could have been a little cleaner
- 5/5
The facilities were very nice - I didn't get a chance to use the pool or gym, but was very satisfied with the size and cleanliness of the room
- 3.5/5
The rooms were clean and comfortable. I enjoyed the hotel having a bar on property. We had to wait until after 6 to get into our room. The staff made us wait in lobby and were not friendly. They would not give us a reason why we had to wait so long.
- 4/5
Train station across the street so occasional noise from that
- 4/5
The sofa bed was not made and we had to do it ourselves. We had to call and ask for bed sheets, even if we booked for 3 persons. The sofa bed was very incomfortable. The shuttle for the airport was very appreciated.
- 2/5
Very chaotic and unorganized process for check in due to rooms not being ready
- 3/5
Worst stay ever especially front desk
- 5/5
Beds and pillows. The shower floor was also very slippery.
- 3/5
Seemed understaffed, took forever to get a room and room (pullout bed)needed replacing.
- 4/5
Very dated but was fine
- 5/5
Clean and refreshing stay
- 4/5
Room clean and comfortable, staff not so good. They were not very accommodating and in a couple of instances rather rude.
- 5/5
Nice lobby.
- 2/5
The airport shuttle process was an extreme let down. After waiting an hour, we paid for an uber. The room was run down and the pool looked un-swimmable. Not within walking distance to much. The best part was the little restaurant that served Starbucks in the morning. Just ok for a one night stay before a cruise.
- 2.5/5
Couch that made a bed was horrible didn't have no sheets I had to wait 2 hours to get sheets a blanket pillow before I could go to bed the wait to get in the room was 3 hours we were made to change the TV channel in the lobby because some man wanted to watch a football game which was uncalled for there was other TVs he could have watched we were right in the middle of watching a movie and the employee made us change it nope
- 2/5
No AC in room. Room not made up.
- 3/5
Shuttle only comes once per hour and if it is full it’s not clear whether another will come right away. 20 min to FLL. Rooms dated but clean.
- 3/5
Location to the cruise terminal. Shuttle took a long time to arrive. Room was snap for 5 people and the cost was higher than it should have been.
- 4/5
Restaurant was too expensive. No complimentary coffee and tea.
- 2/5
One person was taking orders, making the
- 3/5
yes
- 3/5
Room was fair. Trains came by pretty late blowing their horns. I would stay somewhere else if I had an early flight again.
- 5/5
Very close to airport and walking distance to train station. Room and hotel were immaculate. Staff was very friendly.
- 5/5
Excellent job with everything
- 3/5
Check in was long and unorganized
- 5/5
Staff
- 5/5
Room was spotless and the service was excellent. Reception was amazing, especially Zita. Check in was a bit late, shuttle service on arrival was shaky, but otherwise was great.
- 1/5
I made my reservation in September … paid $381. For one room, 1 night with plans to board a ship the following morning. I learned at 130 pm the afternoon I was to fly from Boston to Ft Lauderdale that my reservation was canceled by the Marriott Hotel. I was traveling with my 12 year old granddaughter and I was calling everywhere trying to get another room. Calling the Marriott got me no results, they wouldn’t even answer the phone at the hotel. The public should be warned that apparently it’s okay to just cancel a reservation at a whim ( especially if they can sell the same room at a much higher rate) if the reservation is made thru 3rd-parties.. such a Expedia… terrible, crooked business practice!
- 1/5
It started with the staff, not being able to understand them because they were wearing face mask and I couldn’t hear even after repeatedly asking I still could not hear what they’re trying to say. The rooms are old outdated. The food that they serve is pretty terrible ice machine on the second floor, where our room was did not work. The shower is like something from the 60s. All I can say is I’m one and done.
- 5/5
Staff was over the top accommodating. Such professionalism is very rare. Thank you both management and staff, you helped make this a trip of a lifetime.
- 4/5
We waited over an hour for the shuttle from the airport to the hotel. The restaurant is counter service.
- 5/5
Clean and good staff
- 5/5
Well we were staying at the Holiday Inn, Hollywood Fl. There was a fire on our floor at that holiday inn and we had been displace. Then we were get get a room Mariot. Everyone there were very accommodating to our needs and even able to give us early check-in. Thank you. Bernard B.
- 2/5
I arrived early to the hotel knowing that I would have to wait a bit for my room. 5 hours I waited. Their stated check in time is 3pm at the desk they stated 4pm. As more and more people arrived some got rooms and others had to wait. Finally I found a desk agent that gave me an open room but that was after 5 hrs of laying in the laobby and taking to 2 other desk agents. When I got to the room it smelled like piss but I was so tired after a long week
- 1/5
Internet dead zone, carpets smell, needs renos badly, pictures are false you are not within walking distance to the beach.
- 5/5
Everything was fine
- 2/5
Location Waited 45 min for the shuttle to pick us up.
- 4.5/5
Beautiful property No continental breakfast
- 5/5
Please don't make this required
- 4/5
Room was spacious and price was good
- 3/5
Overpriced. Poor location. Too close to train tracks. Not worth the money.
- 3/5
Remote location not walkable to anywhere else. Sheets were wet upon arrival and I was asked to help re-make the bed when they brought new bedding. I had to help the worker lift the mattress to place the mattress protector on and he asked for assistance making the bed.
- 1/5
Had a granchild with us, they didn't give us a room til I became irate and loud at 4pm. Sad that they don't value customers who pay months in advance and have special needs with a toddler !!!
- 1/5
Hotel was dirty ! We waited over I hour for transportation from airport - we called the suggested number and message said “leave your name and phone number and we’ll get back to you within 24 hours !! “ not acceptable, obviously !
- 2/5
Extremely dated room. 40 inch television, no USB charging, room decor broken and in disrepair. Rugs old and dirty. Front desk not very welcoming. As a Bonvoy member, this property did not meet standards expected from a Marriott property.
- 3/5
Facility is dated. Overpriced Low quality food and drinks
- 1/5
The staff were rude and very impatient. We had to wait forever to get our room when check-in was at 3 o’clock. It was almost 5 when we got in. The bistro never had anything that they advertised on their menu. We asked for a print out of our stay and we didn’t get it. I’ll never stay here again. And the phone didn’t work in the room.
- 3/5
Room was ok, somewhat outdated but clean. Many of the staff were nice. On check out, I could see the desk person was overwhelmed and a bit not friendly. I did report this to the hotel that we used the shuttle from the hotel to the cruise port offered by a company stationed in the lobby. They charge $20/person. Although the transportation was ok, my husband has a mobility issue and uses a walker. After loading, the booking person said we were going to have to pay an extra $10 because the walker would not fit in back and was taking up a passenger seat. I don't think this is legal. I asked for their business card and the driver ultimately did not charge it but was going to. This should have been disclosed up front but again, by law, I don't think they can do this.
- 2/5
Very disorganized
- 4/5
Rooms were clean, shuttle service was prompt and friendly. Warm cookies and fruit punch on arrival were a nice touch.
- 4/5
Location for going on a cruise and leaving your car is very convenient.
- 5/5
Staff was amazing
- 5/5
Everything from the lobby to the guest rooms was spotless. The front desk person was very friendly and efficient. The Starbucks in the lobby was very good and the staff were really good. We will definitely stay at this property when we are in the area.
- 3/5
Yes and yes but restaurant was overpriced sandwich shop
- 3/5
Called for airport shuttle pick up, and were told that they were on their way and then hung up on. No direction as to where to pick up the shuttle. Called and again, with no answer. Waited about 30 minutes for shuttle. Rooms were not ready when we arrived at the hotel and our name was put on a "call list", our luggage stored and we were given a discount card at a nearby restaurant. We returned to the hotel about 2 hours later, where they were checking individuals in. When I asked why we weren't called, I was told they did call me. I verified the phone number called with the staff member, and the number was correct, but we never received a call. None the less, we did get checked in only to have to wait for an elevator as one of the elevators was not operable.
- 2/5
Late check in, like 6pm, the roomer had was messy and roasting
- 2/5
Property needs update
- 3/5
Room was fine. Check in after 4:30 because it was so busy
- 1/5
You should provide complementary breakfast for the price we paid. There’s a Starbucks on site to buy coffee and breakfast items and fruits that are not cold and moldy. Too expensive and no breakfast at all. Not booking this hotel anymore.
- 4/5
Clean hotel very nice service
- 1/5
No amenities, no restaurant no shuttle poor condition, out of town far away
- 4/5
Bath tub needs work
- 2/5
The lobby was full of people heading to their cruise or flight. The restaurant was closed for lunch, but the clerk behind the desk kind enough to give us a food coupon for the restaurant nearby. We signed up for transport for the next morning. When we got there they took a group ahead of us that hadn't even signed up till the morning of. The desk clerk called for another transport van and it was already full of passengers, my husband had to stand in the back by the luggage. Needless to say we will not be returning, nor advise any of our friends or family to stay.
- 1/5
Bar staff HORRIBLE. PRICING GOD AWFUL NO BREAKFAST> PAY FOR EVERYTHING, NOT A GOOD IDEA
- 2/5
The shuttle experience from the airport to the hotel was awful. It took 2 1/2 hrs and in volved 5 phone calls. Not kidding! The shuttle to the cruise port wasn't much better. Got there only a hour late. Food service at the hotel was also slow and the person taking orders didn't seem to care. Not a good experience.
- 4/5
My stay was rather short and I didn’t explore much.
- 2/5
No hot water-
- 1/5
Disappointing for such a pricey night's stay!
- 2/5
Check in was slow while the attendant signed into the system, the ordering food at their Bistro took longer than expected while none of the previous tables in their restaurant were cleared, so every table had the previous client’s eaten food sitting out. Then, I got a knock on the door at 9:00 while taking a shower when checkout was posted for 12:00.
- 5/5
Quick check-in. Room was perfect
- 3/5
The room itself was good but the bathroom shower water pressure was terrible. I couldn’t use hot water or the shower would basically turn off.
- 4/5
The room was nice but the bathroom was worn and tub had moldy spots.
- 3/5
Room was clean and comfortable. Train went by most of the night which was annoying. Terrible restaurant service, 1 person taking food and drink orders and expensive. Took 30 minutes just to get coffee in the morning. Check in was smooth although not friendly front desk staff, perhaps they were overwhelmed by cruise passengers. Shuttle to Airport was on time.
- 4/5
The staff was able to get us checked in early just like they did last week by at least a few hours. The room was clean, plenty of towels good hot water in the shower. The staff was pleasant and accommodating.
- 2/5
Very slow and disorganized service at both the restaurant and front desk. Suggest you hire more people.
- 5/5
Yes
- 3/5
Nice place with friendly staff and a convenient Starbucks in lobby
- 4/5
The communication with airport pickup service was horrible. Had I known, i would have taken a taxi.
- 4/5
It was fine, for one night while you’re waiting for an early flight or a cruise. It’s great. The airport shuttle driver was so sweet and kind. He actually made the end of my trip quite pleasant.
- 5/5
Close to airport
- 3/5
Restaurant cashier: not very friendly and found her to be rude. Food was mediocre and came cold. Eggs were order over medium, received over easy with one slice of toast. Front desk staff was very courteous and friendly.
- 2/5
Pitiful restaurant, room adequate
- 4/5
Meh. Not bad.
- 3/5
We were disappointed that there were no USB charge ports in the room. Expected there to be some which would have been very helpful. Other than that the toom suited our needs for 1 night prior to flying. Front counter staff were super.
- 4/5
Nice place to stay before our cruise.
- 3/5
Front desk lady was rude, when i made reservations i requested two queen side bed and instead i got a kind side they put me in the second floor next to the elevator and the ice machine, that machine was making noise all night i hardly slept the first night. and when i complain they told me they were full and they couldn't change my room.
- 1/5
Elevator not working, no coffee, no breakfast, room was not clean enough
- 3/5
The facilities look a bit worned down. One elevator and ice machine not working. I was under the impression that breakfast was included however it was not so.
- 1/5
On our first night there, we checked in our room. As usual, I check for bed bugs, dirty linens etc. The sheets were filthy. I called the front desk and was told to come and get new sheets to change myself. Not acceptable
- 5/5
Great stay super nice staff enjoyed our stay
- 3/5
I waited for a long time at the airport and when a driver from another hotel saw me there after he’d made three trips he picked me up. I took an uber in the morning because the shuttle only ran on the hour
- 5/5
We like the place and it is close to the Port if you go on a Cruise
- 5/5
Clean, friendly front desk staff
- 1/5
The only good part of my stay was when I got to leave. The room was dirty. The shower add her in it, which I presume was from previous occupant. There’s mold in the tile and wall. The ice machine was broken. The coffee machine was broken. The shampoo was broken. One of the lightbulbs were broken. The ironing board was full of stains and terrible. The iron itself put marks on my clothing.. The couch was covered in stains. The room smelled. Would not recommend for my dog to even stay here.
- 2/5
No restaurants nearby Expensive parking
- 5/5
Service was good. They just need microwave and I found a ro
- 2/5
Poor front counter service. The room wasn't as advertised. The tub was not clean and sleeper couch was dirty. The shuttle was supposed to take occupants to different places but it only picked up and dropped off airport passengers.
- 4/5
Overall good experience
- 5/5
Yes, yes, clean.
- 5/5
The room was definitely clean and comfortable. They even had toothbrushes on hand in case you need it.
- 5/5
Courteous staff
- 5/5
Great fast and quiet
- 5/5
Great stay close to airport
- 3/5
Room was clean but the beds were hard as rocks. And I like a firm bed. But this was horrible. Prices for anything at the restaurant were outrageous. No breakfast included either. Startbucks was just okay.
- 5/5
Friendly staff, very clean, close to the airport.
- 4/5
Staff was friendly and rooms were clean but don't get the shuttle to pick you up from the airport find your own way to the hotel
- 4/5
The room was spotless and comfortable. We didn't use the pool or bar.
- 5/5
Clean friendly staff
- 3/5
Got a “suite” for family of 5…it was tiny! The pullout chair-not sofa-had no sheets/blanket etc anywhere in the room so had to call desk for some. Why not just leave them in the room like every other hotel? The pull out sheet and blanket were so old…and thin. The blanket was an old old brown fleece like material. Not amazing. The room smelled like either mildew or burnt rubber-it was an odd smell but both my husband and myself noticed it. The WIFI IS A JOKE! My son couldn’t even get online with his laptop-WiFi just slow. iPads kept disconnecting etc. Oh, you have to pay $15/day for parking but parking lot full. We were able to find a spot every time we left and came back after driving around but it’s not a large parking lot and I can see people not being able to. And another FYI-it’s directly next to a train station-so I hope you love the sound of a train directly under your window. The kids loved it but myself trying to sleep, not so much. Is it the worst I’ve stayed at..no. Was it mediocre, yes. The “Starbucks” machine was also broken for our stay, so my friend paid for regular coffee she could have made in her room for free-they charged her for Starbucks coffee when the Starbucks machine wasn’t even working-it was regular coffee!
- 5/5
Very clean, great pool and hot tub, walking distance to BassProShop and great restaurant ...not close to anything emse but we were good with that. A definite "resort for business" vibe. Got the shuttle for our cruise, easy peasy.
- 4/5
Good place to stay
- 5/5
Came early off cruise ship. They were super busy getting new cruise ship customers out the door while we were coming in. They got us in by 12:00. Location was nice with bass pro next door with a good restaurant. They got us to the airport on time. No complaints.
- 5/5
staff was awesome
- 1/5
Delays delays delays still waiting for the shuttle for the hotel hotel
- 5/5
Everyone was very friendly, rooms were clean and neat, staff made great suggestions, my only complaint was that I booked thinking that breakfast was included with room (I appreciate a complimentary breakfast and coffee bar, which is what I normally look for), but spending 20 ish dollars for 2 eggs, bacon, toast, coffee just seems a little pricey for me… I know that this is handed down prices from corporate, which is why I don’t hold it against the hotel… Hotel is very nice, I’d stay again… also enjoyed taking a walk next door to experience my first ever trip to a bass pro shops lol. I recommend, and hope everyone enjoys their stay as much as we did
- 4/5
Our flight was canceled so we chose this hotel to stay overnight . It was near the airport which was convenient. The only concern is the staff . They could be nicer . Overall experience was good.
- 3/5
Yes the check in young girl very courteous, first room was up setting the room had odor or urine n sofa was stain but one of manager did comedated us with another room that one had a half cleaning done no floor cleaning n towels that was in there look like they been used. Don’t think I be going back there,
- 2/5
We finally checked in after 3pm. The lady that checked us in kept saying that my last name was wrong when my reservation email is correct. When we got to our room, the place looked nice and clean. The bed felt soft but the side I was on had a dip. I woke up with back pain. The pillows were fluffy but not very supportive when slept on. My bathroom faucet plug was broken. Thankfully the maintenance guy walked by. He fixed it later that night. We kept noticing a loud hum throughout our stay. It was loud enough to be bothersome, but not annoying enough to ask for another room. The hum kept going on until 11:59pm. Then it stoped. Our room must have been directly above their laundry room. The hum sounded like the dryer and washing machine running. Checking out was fine. We put the room key in the checkout bin and left. Too bad we weren’t able to spend more time outside. The pool looked like it would have been fun. We also took a stroll in the outdoor sitting area and it was beautiful.
- 5/5
Yes
- 5/5
Very happy with the accommodations
- 5/5
Shyli, the front desk receptionist, is an absolute joy! Her pleasant and welcoming demeanor and bright personality should be bottled and shared with all hotels. I will definitely return to the Courtyard Marriott Ft. Lauderdale Airport and Cruise because of Shyli. She’s the best!
- 5/5
Staff was great
- 2/5
No tea bags in room Need to ask and they give 1 tea bag!! Ants in my room
- 4/5
Staff was polite. Room was clean. Hotel is very nice. Only complaint is temperature in the room. It was very warm and the thermostat seemed to be for looks only. Cool air was blowing from the register but not strong enough to cool the room down to be comfortable
- 4/5
The water was yellow for some reason and when we ask for amenities the houseman never came . The pillows are very cheap and the bed is very hard but its a nice hotel and would stay again if they better there customer service and and upgrade there water system
- 3/5
The stay was fine. Room clean and presentable. Did not enjoy the fire alarm at 2:30 am. We all had to evacuate. Not a great experience overall.
- 1/5
Horrible shuttle service only running 1 every half hr & 3rd party shuttle service charging $120 for 5 ppl
- 3/5
Rooms clean but very dated , worn down. Staff kind and helpful building run down. This was our third stay before a cruise, not sure will return for a stay
- 5/5
at a Restaurant prior to Hotel, have not had opportunity to use Shuttle yet
- 4/5
Clean room
- 5/5
I stay here frequently!! Cleanliness and location are the top two reasons I choose this hotel.
- 3/5
Room was nice. However the bathroom needed cleaning attention. Blood like stain ( could be makeup ) on the bathroom wall. Pubic hair from previous guest on the shower floor ( gross ). Also arrived at 1 p.m. asked for early check in and was told to sit in the waiting area to see if something opens up and they'd call us . Never got that call and was made to wait until exactly 3 p.m. before we went back to the counter on our own and got our room. Also had to pay for parking even as a guest .
- 4/5
This is a great hotel for cruisers. They have a free airport shuttle and for $20 pp, a shuttle. If you decide to use the shuttle during peak season, be prepared for long waits. We opted to take Ubers from the airport at end of a long travel day.because we didn’t want to wait
- 3/5
Hotel out of date
- 4/5
We stayed at Courtyard by Marriott Fort Lauderdale Airport & Cruise Port due to its very close proximity to both the Airport and the Cruise Terminals. We were able to use the free shuttle to the airport, which we needed to schedule in advance. This was easy to do and convenient. The hotel itself is very comfortable and there was only minimal noise from the airport (it is not something that bothered us but might bother very light sleepers). This Courtyard does not offer a free breakfast, but doe have an expectedly pricey food counter that does offer breakfast items for sale.We spent about $55 each morning for two for coffee, orange juice, and a breakfast burrito. This counter also offers light lunch and dinner options too. But we chose to go elsewhere via Uber/Lyft (as the hotel is not really by anything other than the new train station). We would definitely chose to stay here again if we were flying in/out for a cruise.
- 5/5
Airport shuttle
- 5/5
The room was great and roomie and amenities were spot on!
- 3/5
NA
- 2/5
I had to book last minute on Thanksgiving day because our flight was cancelled. The shuttle took a long time. It was nice that the café was open until late because we were starving. We had to leave very early in the morning the shuttle was in time. My issue was that my son left his pillow. He noticed as soon as we were at the airport. I called and the hotel was not helpful at ALL. I was going to uber there but we didn’t have enough time. I left my name and number with the rep and he claimed they would call me. My child was so upset. It’s his special toddler pillow. I know for certain we left it in the room. I called about 5 times and each rep promised they would find it and call me. I even spoke to a manager, who was very nice and promised to call me back. I still have not received a call back. My child is still crying over it. What a disappointment. We all know for certain it was left in the room.
- 5/5
Airport shuttle was convenient and driver very hospitable.
- 2/5
But ms Perez was so helpful n went out of her way the older woman was very rude was in her phone n would not even look up at customers to look at them kept scrolling her phone !
- 1/5
Rooms and hotel have a musty smell. Ac didnt go below 74 and was warm in room all day/night. Rooms have a lot of patch work and stains on furniture and lampshades. Rude customer service.
- 4/5
Courteous, helpful staff. Clean room. Very comfortable bed. Convenient to cruise ports.
- 5/5
Nice place
- 5/5
awsome
- 5/5
Staff was awesome and room was very clean!
- 5/5
Nice, clean and quick
- 5/5
Room clean, free airport shuttle and easy check-in
- 3/5
Inter
- 2/5
The room was not ready at the arrival time. I also called for a shuttle from the airport and it took 2 hours for the pickup from the airport.
- 4/5
We stay there all the time when traveling out of Fort Lauderdale. Clean. Food late. Great lobby. Easy shot to the airport. Sometimes we pay to leave the car in the lot and take the shuttle to the airport.
- 5/5
Staff was friendly and room was clean.
- 4/5
I wish there was a complimentary breakfast
- 4/5
Comfortable bed, quiet room.
- 5/5
The room was spotless and the staff very courteous.
- 3/5
Everything was off the chart expensive, $50 ft or breakfast is nuts
- 5/5
The room was clean, comfortable, and the included transfers were easy and appreciated.
- 5/5
It was a nice stay, the hotel was clean, the staff was very accommodating.
- 5/5
Staff were professional and room is comfortable
- 5/5
Yes
- 3/5
I booked this hotel for the reputation, reviews and the free shuttle to the airport. I arrived early so I had to wait until 3 PM. When I checked in at that time, I was told I couldn’t get the shuttle back to the airport at 5AM the next morning because it was already full. No one told me I had to call in or contact them in advance to get a reservation for the airport shuttle. The counter agent told me they’d check if there was anything they could do. No one contacted me. The next morning I went to the lobby and again was told I couldn’t use their airport shuttle unless I went at 6AM which was too late to arrive at airport 2hrs prior. I had to get an Uber. They could’ve advised at check in or even on their description that if using a shuttle service to make reservations. That put a big damper on my stay. I also want to add that I had to call down to the front desk for help as the air/heat unit wouldn’t come on. They advised that I had to use the thermostat in the far wall away from unit instead. Again, another lack of communication from the staff.
- 5/5
Great location next to Outdoor World & The airport. Clean room & friendly staff.
- 4/5
Overall staff was very professional. I feel the check-in counter needs an additional person. To much for one person at times. You have people checking in with a line and people trying to buy water & soda etc. at the same counter.
- 5/5
Everything was great. Booked a shuttle for 5 am. Was not on the list for some reason, but they got a 2nd shuttle for us to the airport.
- 5/5
Very clean, friendly and great location
- 4/5
The service was great. Everyone was pleasant and professional. I would especially like to mention Maxine, the supervisor of the bistro/bar. She is a master class in professionalism and proficiency. A kind spirit of a person.
- 4/5
All was well at the Marriott - next time we’ll take the hotel shuttle as the uber experience was third world
- 5/5
Everything went great except for the $30 dollars charged for parking our car on their property for 3 nights..
- 5/5
It’s an older hotel but very clean and the staff are great
- 5/5
N/A
- 5/5
Excellent Staff!!
- 4/5
Shuttles are okay
- 5/5
Good central location
- 2/5
We did get to hotel earlier than check-in time due to end of cruise but was left for hrs in reception area with no word of progress of our room.. water in bath tub was yellow … noisy trains across the street.. was in remote area nothing around … room needs updating.. couch bed was filthy
- 3/5
Clean but old need remodeling… not near anything not in good location.. train across the street every hour of the night .. watch the extra fees
- 5/5
Clean room. A young black male displayed great hospitality and professionalism
- 3/5
Beds were supposed to be king and pull out bed was not big enough for son. The description says family room but was not different than a regular room. Property was sold out and could not offer another room.
- 5/5
Room was clean check in was smooth
- 5/5
Stayed for cruise. Shuttle to port
- 5/5
Everything was great
- 3/5
Disappointed about the fee for the shuttles to the cruise ports
- 5/5
Super clean, very convenient if you flight the next day. Complementary shuttle
- 1/5
The room was smelly and i was uncomfortable. I checked in and then checked out 30 mins later. It did niy appear to be clean to me. I only came because of what tne website suggested buy it was all a lie. I will bot recommend that place to anyone and i want my money back
- 5/5
I usually get anxiety choosing a hotel, because of comfortability and cleanliness. I must say this hotel met and almost exceeded my expectations. The staff was friendly and accommodating. The room was cleaned, and smelled great. Everything worked. My only complaint is the location of the only mirrors including the full length mirror was inside of the bathroom. Otherwise everything was great, including the complimentary shuttle to the airport.
- 3/5
In that room there are two light switches that don’t do anything. In the shower there is caulk that has mold growing on it. The tub doesn’t drain properly, so after a shower it took 5-10 minutes for the water to drain out.
- 5/5
Shyli was polite, helpful and courteous.
- 1/5
Arrived early on Sunday morning from the airport (10:40 am) with no expectation of getting a room that early. I joined a list of five guests waiting to check in earlier than the 3:00 pm check-in time. Went for a long walk and lunch returning at 1 pm. The front desk said they still could not check me in. Still couldn’t at 3. Finally at 4 pm, after expressing my exasperation, we got our room. From 10 in the morning to 4 in the afternoon they could only clean five rooms. Ridiculous. I would never stay here again.
- 5/5
Very clean and staff was good
- 3/5
Booked a king size and got a double. Hotel charged for parking. Hostess staff not that friendly.
- 4/5
Airport transfer worked very well. Check in was Great . Room and facilities need upgrading compared to some other Courtyards
- 5/5
Everything was just fine - plan on revisiting
- 4/5
Room was spacious
- 2/5
No hot water in shower for ~20 minutes. Older. Some rust and stains in the room. Needs a refresh. Is this a Marriot????
- 5/5
NA
- 4/5
- 5/5
Needed to be twice an hour
- 4/5
Everything
- 2/5
They don’t do cleaner room every day and don’t say anything about no communication
- 4/5
Airport shuttle was a bit of a wait. We had to call the hotel twice, but the driver was friendly. Check in was not good. There as a system upgrade and the staff started heling people who came after us and totally ignored us. The room was clean except there was hair in the bathroom and the bed was too soft. You literally sink into the mattress. I prefer a firmer mattress. Did not use the business centre so cannot say. Also, elevators are super slow. If you want to visit sawgrass mall, it was about a 15-20 min uber.
- 5/5
Great staff. Great transportation to airport and extended parking at hotel.
- 3/5
Clean room
- 3/5
No issues with shuttle.
- 5/5
Restaurant
- 4/5
Clean and easy to teach staff for additional linens. On site transport to local area for dinner. Busy when we arrived, very friendly and accommodating staff.
- 5/5
Great staff, felt as if I was at home. Love the location, near the airport, beautiful, convenient, one of the best Marriott courtyards we’ve stayed. Did I mentioned that we love the place? Also, Fort Lauderdale is awesome.
- 5/5
Convenient
- 5/5
Very friendly and helpful shuttle driver and front desk clerk very clean nice rooms
- 5/5
The night staff was extremely friendly and hospitable. I had a great time. I definitely would recommend to anyone 👏👏👏
- 5/5
Good clean place. Quiet. Airport shuttle was fast and efficient.
- 3/5
Airport shuttle left exactly on time. Hotel is a typical airport hotel. A bit dated but overall fine for a quick stay.
- 5/5
I was only there for one night passing through town and it was a nice quiet reasonable space
- 5/5
The airport shuttle ran a little late, but other than that, I enjoyed my stay
- 4/5
The outside sitting area & pool are very nice. The only thing holding me back from 5 stars all the way is the fact that the airport shuttle was completely full so we were told that they couldn’t take us. The shuttle was our primary reason for booking there! We had our name on their reservation list for the shuttle. Given the number of people on the list they should have planned accordingly. They finally got a 2nd shuttle but why the added stress at 5am?!
- 5/5
Friendly staff and quiet property
- 5/5
Great property and great staff
- 5/5
Nice n clean wish I stayed longer. Close to airport
- 5/5
every is go o d
- 3/5
.
- 5/5
The room was large and comfortable. Staff was helpful. The one meal i had was delicious. The shuttle was on time and took me directly to the airport free of charge.
- 1/5
The hotel had our door lock taped down when I brought it up to management they said it was there due to painting, but that was not the case. The door was damaged. There was no paint done anytime in the recent history. The towels had feces on them. I would never ever go back to this hotel.
- 3/5
I liked the convinience of staying so close to FLL airport. The staff were helpful and efficient.
- 5/5
Staff was a little rude asking the cleaning crew for towels and they gave me a dirty look the first night they didn’t. Come and clean the room the next day
- 5/5
Great Check in and very friendly staff
- 4/5
The location is convenient to the airport.
- 4/5
Close to the airport.
- 1/5
Dining was shut down due to technical difficulties. Room was on the second floor next to rooms that were getting cleaned and had water. Humidifier issues. Didn’t have a TV remote in my room didn’t get my room cleaned between the two nights. I stayed there inconvenient.
- 5/5
I usually don’t fill this box in
- 1/5
- 5/5
The shuttle took me to airport she came in and greeted me by calling my name. Staff was friendly and very kind
- 3/5
The front desk staff had no idea what was going on. They had some event going on and kids were running around jumping on furniture screaming it was terrible. Parents had no control over these kids. Elevators were slow and kids were in the elevators unsupervised. I think they holding the elevators up on their floors.Staff at front desk told us the shuttle to airport would take us at 530am but the shuttle doesn’t run at that time. If I hadn’t gone down early to check my car I would’ve have missed the shuttle. Shuttle people were not friendly. They acted like they were doing you a favor. No instructions on how to get a return shuttle. Will not stay here again.
- 2/5
cost more than the food. Expedia price advertised was much less that what it cost me. Advertised on Expedia actual cost was much more. Not very happy with Expedia or the hotel.
- 5/5
Very impressed with amenities!
- 4/5
Very nice rooms. Food and drinks were expensive. Staff pleasant and helpful
- 4/5
Very good
- 3/5
Overall my stay was good.
- 5/5
Excellent and a very comfortable bed!!
- 4/5
The Driver went back to Marriott because a passenger forgot his weed pipes. His behavior was becoming very irrational. In turning the vehicle around, we had to wait on him to locate his small bag of stuff. I thought this was unfair. He should have taken the ride to the airport and returned with the driver.
- 4/5
I did not like that there was a parking fee and that there was no free breakfast. I did like the airport shuttle.
- 5/5
Hotel and rooms were excellent
- 5/5
Great experience!
- 4/5
The night staff was way more knowledgeable than those that worked during business hours. I had to request shower gel twice before it was delivered. In my first room not all the lights worked and in the second room the air conditioning needs to be serviced as it didn’t cool very well. Overall I’d stay there again
- 5/5
Convenient to downtown and several restaurants
- 5/5
i love the friendliness of the staffs and other guests the cleanliness of the place
- 2/5
I had to move rooms due to my allergies. It was apparent that there had been water damage. The entire floor smelt musty
- 3/5
My overall experience was okay. There weren’t any issues but I wouldn’t go back because of the daily parking fees and no microwave in the rooms.
- 5/5
Restaurant nearby, convenient to airport
- 5/5
Timely shuttles to airport, clean facility, dining options and extended parking for a fair price
- 5/5
Yes
- 5/5
Everything was great from check in & very clean
- 5/5
It was great
- 5/5
Very good!
- 5/5
Clean room, nice staff.
- 5/5
Y
- 5/5
Great customer service & environment.
- 5/5
Nice staff - had no issues
- 5/5
Pleasant staff, clean room, quiet, comfortable space and environment.
- 3/5
Overall, the stay itself was enjoyable. The room was clean and well taken care of and the person who checked us in was very nice and noticed we were in town for a concert. However, we did forget a very nice ergonomic pillow in the room that we had brought with us. To be frank, the staff was rude and unhelpful with the whole process of retrieval. Peter, one of the front desk workers tried to give us a standard hotel pillow claiming that it was our pillow when it was clearly not and when I told him this he said there was nothing else he could do and that we would have to wait till tomorrow for them to check the room again. Long story short, don't stay here if you want any help from the staff.
- 5/5
Excellent
- 3/5
Did not even provide a complimentary water bottle upon arrival !!!!!
- 5/5
Just wonderful
- 4/5
Pretty sure one of the elevators wasn’t working.
- 4/5
I would recommend to stay here again
- 4/5
Friendly staff, ok facility
- 4/5
convenient
- 5/5
Great staff
- 5/5
Great hotel, very helpful at the lobby
- 5/5
The staff was so amazing and welcoming. I would stay here again.
- 5/5
It's okay typical Courtyard
- 5/5
Clean room
- 1/5
I was charged more than the price of one night's stay for checking in 8 hours early and they charged my card five times for one night. The room was vacant but had not been properly cleaned. The comforter was dirty, the room had not been dusted and the bathroom wasn't very clean. We will not be staying again and they can keep their $6 bottle of water.
- 5/5
Great stay
- 5/5
Good
- 3/5
Good location. Very old and used. Dirty shower curtain. Stained couch. Will stay elsewhere in the future.
- 5/5
I would definitely recommend this hotel.
- 5/5
Friendly staff and convenient lobby features. Consistent and reliable at every location.
- 5/5
Nice
- 5/5
The staff was great
- 4/5
Was very pleased with h the breakfast and the bath tub . The views and lounge areas are amazing as well
- 5/5
Great service
- 4/5
Staff excellent and helped with a change in plans I had to make.
- 3/5
Housekeeping out of 4 asked did not speak English and did not know where laundry facilities were. Room was clean. Front desk lady very helpful. Restaurant Bistro was terrible. Had nothing advertised and prices were ridiculous. Outside of room was nasty, carpets soiled and stained. Downstairs lobby was nice and attractive.
- 4/5
Happy hour didn’t exist, although the front desk told us that it started at 5 o’clock. We found the sign and showed it to the guy behind the bar/coffee/foodr area and he took it and put it down below and didn’t honor any specials. In the morning the lady behind the coffee/bar/food area was friendly and made us breakfast sandwiches.
- 2/5
Convenient location; Poor internet connection.
- 1/5
People did not let me get the hotel room because I was $50 short for my deposit
- 5/5
Excellent stay
- 5/5
Nothing
- 5/5
It was very convenient for us. We traveled for a girl trip on a cruise. The shuttle was quick and the driver was super helpful and friendly. They even gave us a discount coupon for a nearby restaurant which was in walking distance and the food was wonderful. There was also a bistro we stopped for a quick little breakfast on the way out.
- 4/5
Staff was great.
- 5/5
Nice location and good service
- 5/5
No me han devuelto el
- 5/5
The front desk, outstanding
- 3/5
Stayed in many tomes. Help could be friendlier
- 5/5
Great place to stay before your trip and they provide round trip to and from the airport with comprobable prices to off site parking
- 5/5
We enjoyed our stay but we didn't get the breakfast that was supposed to be included.
- 5/5
Ol
- 4/5
Clean served purposes for our visit liked the free shuttle from the airport, price of shuttle to cruise port seemed high, we paid $20 per person
- 5/5
Clean, excellent parking and attentive staff.
- 1/5
Pick another air line
- 4/5
OK
- 5/5
Staff was amazing. 10/10 recommend
- 5/5
I love the staff and the property!
- 4/5
The staff was very friendly!! Matthew one of the front desk clerks was very helpful. Our room was nice and cozy. Breakfast had a pretty decent selections. Loved that this hotel was pet/service animal friendly.
- 4/5
N/a
- 5/5
I loved everything about the hotel such as the pool, the spa, the workout room, the free cucumber water the have for the guest, the restaurant they have in the hotel to order, breakfast, lunch and dinner….along with drinks!! Everything was good!! The only thing that I disliked was that the hotel was by the highway so
- 2/5
Charged for a cup of coffee in the lobby
- 4/5
great property. nice clean and quiet.
- 4/5
The property was clean.
- 5/5
Excellent hospitality! I would definitely stay here again if I'm ever in the area.
- 5/5
Ex lent
- 3/5
Spacious room. Hotel a bit run down
- 4/5
Very quiet
- 5/5
Close to airport
- 5/5
It's a great and con place with easy access to Ft. Lauderdale airport
- 5/5
It was good. 5 stars.
- 5/5
Perfect for what we needed. Last minute accommodation. Nice sleep. Shuttle was on time and got us to the airport. Only downfall, no breakfast but I believe it’s because we had to leave earlier and it was not prepared yet.
- 5/5
More breakfast options
- 5/5
The property is a ways off from majority things if you’re reliant on public transportation (the tri rail station is right in front of the hotel) but it’s the best experience, great room, great workout center, the pool was amazing, and the staff was super helpful will definitely be staying here again!
- 3/5
It was ok for one night… very friendly staff!! nothing to brag about with the room and hotel itself. 20$ per person to use the shuttle service so we opted for uber to cruise port around 14$ total. Did not like that the body wash was empty..
- 4/5
Everything was fine , it did the trick
- 5/5
Close to airport. Room was nice and open. Clean. Good value and was able to get an early check in which was super helpful so I could work all day before flying home the following morning after a cruise.
- 4/5
Room needs updating
- 5/5
Easy check-in: Airport transportation b0th drivers were courteous and professional