avid hotel Ft Lauderdale Airport – Cruise by IHG

Clean property, Good breakfast, nice rooms

Not easy to park...a pain

The staff was very friendly

Definitely would use again. Very polite , courteous and friendly. Got off the cruise ship early and they accommodated me with an early check in. The Host was so nice. and her manner and professionalism was warming. The hallways and room smelled and looked clean, well kept and maintained. Nothing

It was a easy booking process and was close to my destination. Unclean bathroom and limited breakfast.

Nice to have the airport shuttle! The room was clean and comfortable, minus the tiles completely lifted off the floor. Staff was fine. Breakfast was fine.

Parking and close to do my work

Exceptional

Staff is AWESOME! Property is showing wear and tear. Nothing in walking distance. BUT staff helped with shuttles.

Very friendly front desk, shuttle drivers and catering staff. Would stay again when traveling to get to a cruise power.

Excellent hotel. Friendly staff. Clean and all details thoroughly planed. I really appreciated the 24 hour hydration station with flat and sparkling water and the coffee station. Breakfast was amazing too.

Superb

Near to the cruise terminal

The front desk staff were amazing. She made us feel welcome.

Nice, clean hotel, close to airport and cruise terminals!

Property was close to port but nothing else. Room was dirty, flooring popping up, lightening falling off the wall. Beds were uncomfortable. Was not able to get early check in and bags are not stored in a locked area. Basic breakfast.

The room was nice but needed light maintenance like touchup painting, fixing the shower seal etc. other than that it was clean and comfortable. I recommend it all the time.

It was nice and quiet It didn’t have information pamphlets in regards to tourist attractions or dining areas close to hotel location

It was a quick stay for us. Clean building and room. Quiet. My only complaint would be the darn air conditioner fan going on and off all night keeping me awaken

Bad

Very good

Very good

Breakfast was hot and delicious.

Clean room, breakfast is a standard American breakfast, and the staff was friendly.

There were stains on the curtains. The shower looked as if it had mold (there was a faint smell) and they painted over it. The

Property was great. Only downside was not walkable to anything but took uber.

Good

The location was close to the ft Lauderdale Airport. Close to every where I needed to visit. Breakfast was complimentary it was okay. The coffee was my favorite part. The beds were comfortable and cozy. The Staff were unknowlegeable about a lot of things. Upon check in I requested my packages that were shipped there and was told it wasn't there even after checking my Amazon account and it said it was delivered. The packages were sitting right there. (Litterally looking at me) I was forced to bring them on the plane with me when I had plans of shipping them. The TV in the room didn't work. We asked the Front desk lady how to get it working, she answered with sarcasm ( the remote) Like OH I'm that dumb not to use the remote ( Shout out to the maintenence guy He's the best) the rest of the Front desk crew just don't show any level of professionalism. I doubt I will stay here again.

The location was close to the ft Lauderdale Airport. Close to every where I needed to visit. Breakfast was complimentary it was okay. The coffee was my favorite part. The beds were comfortable and cozy. The Staff were unknowlegeable about a lot of things. Upon check in I requested my packages that were shipped there and was told it wasn't there even after checking my Amazon account and it said it was delivered. The packages were sitting right there. (Litterally looking at me) I was forced to bring them on the plane with me when I had plans of shipping them. The TV in the room didn't work. We asked the Front desk lady how to get it working, she answered with sarcasm ( the remote) Like OH I'm that dumb not to use the remote ( Shout out to the maintenence guy He's the best) the rest of the Front desk crew just don't show any level of professionalism. I doubt I will stay here again.

Good

Very good

Pleasant

So, from that experience, I think Expedia could include the shuttle schedule, or encourage members to verify it.

The front desk staff could have been more courteous during check in

nothing

THE SHOWER WALLS WERE FILTHY FROM PREVIOUS CUSTOMERS

Muy buena opción para quedarse en relación calidad-precio. Perfecto para quienes van a quedarse para ir a algún crucero. El hotel no tiene muchos lugares que queden a corta distancia, pero el servicio complementario de transportación ayuda mucho.

Killed 2 roaches

everything nothing

Killed 2 roaches

Good place for one night!

Great place for a one or 2 night stay. Very clean. Dove toiletry products. They have wash cloths!!! Hot breakfast. Coffee, tea available 24 hours. They have Shuttle service to the airport. I was checking out on a cruise embarkation day and the receptionist was able to get me on a shuttle to the cruise terminal with other people. That was so nice. The hotel doesn't have regular shuttle to the cruise terminal The shuttle cost was average. The staff were friendly and seemed happy to answer questions. The free shuttle only makes 4 trips to and from the airport. My plane landed outside of the shuttle time frame. But there are taxis and ride shares waiting in line to be hired at the airport. Also the location is not good if you don't have a car. Not walkable to restaurants or stores.But ride share readily available.

The free shuttle only makes 4 trips to and from the airport. My plane landed outside of the shuttle time frame. But there are taxis and ride shares waiting in line to be hired at the airport. Also the location is not good if you don't have a car. Not walkable to restaurants or stores.But ride share readily available.

Good price-quality ratio

The staff was the best part of the entire stay. They were very accommodating. The room appeared to be old and rundown! The tiles on the floor were lifted which is already a major safety hazard but the fact that I had to get a handicapped room was even more scarier. The shower had mold, there were dead bugs (palmetto I believe) on the floor and I didn’t even have towels/wash/handcloths! I had to call and then go downstairs after midnight and a long day of driving and heat to go get them. I was disappointed with this property but as I stated above, the staff was amazing and tried to do what they could to assist

The bed was really comfortable like the clean bathroom and breakfast . The shuttle service was out of service like the WiFi connection during my stay

The staff was the best part of the entire stay. They were very accommodating. The room appeared to be old and rundown! The tiles on the floor were lifted which is already a major safety hazard but the fact that I had to get a handicapped room was even more scarier. The shower had mold, there were dead bugs (palmetto I believe) on the floor and I didn’t even have towels/wash/handcloths! I had to call and then go downstairs after midnight and a long day of driving and heat to go get them. I was disappointed with this property but as I stated above, the staff was amazing and tried to do what they could to assist

THE SHOWER WALLS WERE FILTHY FROM PREVIOUS CUSTOMERS

Very good

The shuttle service was out of service like the WiFi connection during my stay

Nice and clean Nothing to do in the general area

Nice and clean Nothing to do in the general area

Superb

Everything was excellent,

Keep up the good work

It was very nice

Breakfast ok

No coffee maker or microwave in the room was disappointing for us.( I did not notice that fact when making the reservation) Most of the staff was friendly except one specific lady at the front desk with a nasty/nice attitude. AC not working I the room. We have it a few hours to see if it was just because of the hot weather outside but no. After 5 hours the AC was not working properly. And on top of it just a little bit of water coming out the shower. The lady at the Front Desk during Friday night was very helpful. Since maintenance was gone for the day she move us to another room and we felt the difference right away.The AC on that room and the shower was very good so no complaints. We enjoyed the breakfast the first morning. We might be wrong but it is our understanding that the breakfast was until 10am Today my father went out around 9:20 to 9: 30am they were already starting to clean. I went out at 9:45 just for a yogurt and coffee and everything was clean and gone already besides the coffee machines. The complimentary coffee in the lobby was good. But again supposed to be available 24/7 but on Saturday night when we got there both machines said they were out. The gym was nice. The pool could be cleaner. No towels were available in the pool area until around 3pm on Saturday So overall it was good but definitely could be better.

Very clean and spacious rooms. Breakfast very good. And the employees at reception so nice, gave us an early check in and late check out. Will definitely recommend this hotel.

Un excelente hotel y muy limpio, tiene 10 en ese aspecto. En cuando a los empleados no te dirigen la palabra para nada, para nada.Ni Buenos dias nada. Pero de lo demás excelente

Property was clean and in a convenient location front desk staff was helpful free 24hr sparkling water was a plus

front desk was awesome.

We booked this hotel because of its proximity to the airport and the availability of an airport shuttle as described on Expedia. Upon checking in we were told that the first shuttle was at 8 AM. When i said that we needed to get to the airport for 5:30 AM we were told that the hotel website indicates that the first shuttle is at 8 AM. Perhaps this should be indicated on Expedia? We ended up paying for an Uber.

The clerk was very helpful arranging a free shuttle to dinner and a paid shuttle to the cruise ship terminal. The bed was very good and the breakfast was decent.

Breakfast was good

Great breakfast selction

Courteous staff, clean environment, nice Breakfast

Great staff. However the hotel is poorly maintained

Not so clean

It was a great value. Staff was generally helpful.

No

Good hotel close to the airport

Déjeuner

The breakfast was fresh and tasty. The room was clean and comfortable. However, the floor was coming unglued in several areas, presenting a fall hazard. I also booked two rooms for family and paid for both but, while they were next door, they were not adjoining. I made the reservations in my name but I was not listed as a guest and permission from a family member had to be secured to issue me a key or allow access to the room. Finally, my plane arrived shortly after 3:00 but I was told I couldn’t be picked up until the next scheduled run 2 hours later. The driver was kind enough to come in 1 hour to pick me up, as a courtesy.

The peoperty needs a remodel. I had 3 rooms and in every room the floor tiles were lifting, missind decor, paint splashes on walls. The employees were the best part, extremely nice and accomodating. I'm thankful it was only for 1 night or i would not have stayed there without switching rooms.

Nice breakfast, well attended. Parking was easy.

Very good

We had a very late flight into Ft Lauderdale and the staff was still there at 11:30pm to greet us and help us get checked in quickly. Room was super clean and set up nicely and we enjoyed the complimentary breakfast the next morning.

My favorite place when I book a room

Clean and convenient

We liked the comfortable bed and pillows, as well as the availability of hot/cold water dispensers and coffee on demand.

Exceptional

Great staff, airport shuttle and close to amazing restaurants No negatives

Superb

I highly recommend it for a short trip, it was a very good experience.

The lady who checked in us took from us $30 for transfer from the hotel to the port. Than we got to the ship the driver said we owe him $30 we told him we already paid. But he was arguing with us. And ended paying him. So, we paid twice for the same service.

Great staff, airport shuttle and close to amazing restaurants No negatives

Bed was comfortable. The staff was extremely unprofessional (severely underdressed, rude, and inpatient with customers).

Passable

The room was clean, modern and the bed was comfortable. I had to wait two hours for their shuttle. When I got to the hotel around check in time of 3, I had to wait another hour as rooms were not ready for check in. There is only one restaurant within walking distance from the hotel, otherwise you have to take an Uber.

Bed was comfortable. The staff was extremely unprofessional (severely underdressed, rude, and inpatient with customers).

The room was clean, modern and the bed was comfortable. I had to wait two hours for their shuttle. When I got to the hotel around check in time of 3, I had to wait another hour as rooms were not ready for check in. There is only one restaurant within walking distance from the hotel, otherwise you have to take an Uber.

This super budget hotel was exactly that... I called again and again and again for the shuttle service, hotel suggested I call driver cell directly. waited 40 min and then hailed a cab finally. $25. There was only one person at the desk who was way overwhelmed and completely unable to handle all the people and phones by herself, understandably. skip this place if you're in any kind of airport hurry also the walls were paperthin. you absolutely get what you pay for. I cancelled my next Rez at this property.

Shuttle only runs every two hours, no black out shades

Shuttle only runs every two hours, no black out shades

The front counter young lady was very nice. Very great customer service Nothing everything was great to me

The front counter young lady was very nice. Very great customer service Nothing everything was great to me

Helpful staff. Great breakfast. Fast service

It was a very good experience. Shuttle from and to the airport

My stay went well. The front desk staff were wonderful. The room needed a little bit of extra vacuuming upon arrival. I requested it and they did responded as expected. Also, the floor of my room seems to have survived a flooding as it was uneven. There was also a minor crack in the furniture. Other than that, great place to stay.

Very good

Passable

Room was older and flooring was coming up.

Great for overnight stay to the cruise port

this hotel is a hidden gem. very clean and parking was available

Staff was very friendly. Rooms clean and comfortable.

Excellent stay

The hotel was clean and close to the airport. The hotel was very minimal. The “chair/bench” had cuts in the vinyl. The value for the money was too expensive.

Little bean down but the hotel staff made it worthwhile! They were so helpful and kind

Missing amenities. No writing paper, pen, no drinking glasses. 3 night stay and had to reset room key daily after 11:00am. Pool was nice. Breakfast was fine.

The bed was very comfortable in this no-frills room; however, the shower could’ve been more clean and a large portion of the ceiling in the lobby was missing and poorly covered by clear plastic clingfilm, which made the lobby atmosphere unappealing for the (pretty good!) included breakfast.

Lots if parking availabke

Yes

We will contact Hotels.com. Promised transportation to the Cruise Port was not honored. We booked this property because of this benefit; confirmed the benefit at check-in and were given a contact number to call. When we arrived at the port, driver asked us to pay. We called the property and were told it was an error on the front desk clerk's part, but they refused to make it right. We paid in order to make our cruise departure time.

Beautiful No food close to hotel

Location and comfort. Good breakfast.

Yes

Breakfast was great! The staff were excellent. The condition of the room was spotty. The vinyl flooring was coming up in several spots and there was issues with the shower.

No pick customers up in airpot. make us ( 6 people) to wait for long than 45 min

So let me start by saying the staff was amazing! They had great attitudes and were very accommodating. However the hotel is not very clean. When checking into my room, there were stains on my blankets and hair in my beds. The floors also looked like they had not been clean at all. The bathrooms were also pretty gross. I asked to change rooms because i did not feel comfortable sleeping in a room that looked as it did and had a smell. We booked two rooms and the other room had bed bugs in it as well. We did not feel comfortable staying there but being that it was super late when we found them we ended up just having to change rooms. Again the staff was amazing! Maggie and her sister were very helpful and did not seem annoyed that we kept asking to change rooms so great customer service. But the rooms i would say book with caution.

Clean Good breakfast. Friendly staff

The main area was messy and in need of repairs. once taken to our room it was not as described in the photo ( miss leading) we paid a lot of money for it. The room was small, the floor was in need of repair. (Best points of this hotel: the pool, the Continental breakfast and the bed.)

Nice hotel. New. Good front desk (pleasant and helpful). My only minor complaint is that rooms booked through Hotels.com are smaller than the average size hotel room. You should provide a disclaimer up-front stating that rooms are not always comparable in size.

It started with NOT being able to get a shuttle from the airport as stated. We landed at 6 and were told a shuttle would not be available till 7:30. When we finally arrived via Uber, the front desk clerk was less than friendly and was barefoot the entire time. She also hung up on us 5 times when inquiring about the shuttle. The room was dirty with floor tiles peeling up. The breakfast was awful, and the lobby was also dirty, no toilet paper in the lobby bathroom and no urgency to get it there! Will not stay again and I am an IHG member!

The property was clean and great only complaint was when we got to our room the tv was not working we went to the front desk and they said they would contact maintenance but nobody showed or called.

No restaurants or convenience store nearby. Not the best hotel stay I’ve ever had.

Staff was so friendly and the hotel was very nice!

Staff were fantastic, place was very clean and quiet. Nice sized rooms, comfortable beds and a great shower. Good free breakfast also. Decent choice of items. Would definitely stay there again.

Personnel tres tres serviable

Nice, clean, and inexpensive hotel close to the airport.

Room was clean. Breakfast was good. Pool was very nice. Only thing that should be done is leave an ice bucket and cups in the rooms.

Shuttle wait was not long upon arriving at the airport. Staff were super friendly and helpful.

Staff was great. It was very quiet very clean and very accommodating. I would definitely stay there again and I would recommend it.

The front desk lady that checked us in was so helpful and recommended a nice spot nearby for dinner! Amazing customer service!

We checked into room 224 with Kendall who was very nice and courteous. However the room had serious issues. We had to move rooms because the tile was lifting from the floor and water was bubbling up through the floor. The staff for that night 4/9 was very unprofessional. They were holding personal calls at the desk and cursing. On the next stay, 4/13, we checked into room 222 and the same issue with the floor. It wasn't wet this time, but the tile was coming up. It made loud cracking sounds as you walked on it. I'd never stay here again.

Breakfast served at 6:30am - again not helpful!! Loud party going on in the lobby until late hours. Coffee pots - both of them empty & the front desk clerk is totally worthless to help with anything. Will NOT stay here again. At $180 - I feel robbed

Great place to stay near the cruise port

Stayed one night bc and everything was good

our room looked a bit worn , flooring was separated at some of the seams . It was ok other than that .

Handicap floor tiles that were missing and were a trip. At 11 o’clock, I like to go to bed early to find out the day they put on soaking wet in the center of my bed was soaking wet. I tried to call front desk. No answer. I was my son down. They said someone in 15 minutes. 45 minutes later I went down and had to get bedding to remake my bed myself.

Floor and bathroom door falling apart from water damage. Shower doors need to clean and fix seals.

Vinal flooring was curling up in many places creating a tripping hazard. The bathroom shower leaked all over the floor.

Breakfast was the typical continental breakfast. I did get to park in the same spot almost everyday with one time i got the next spot beside it so no issues there. I was disappointed with the bathroom as the shower walls were not clean when i first stepped in.

They didn't have the room I booked. The room I received was in poor condition with marks on the wall and floor was coming apart. Staff were not engaging and customers seemed to be an inconvenience.

Was perfect for us after our cruise - clean, great breakfast and excellent location with shuttle! Will definitely stay there again next time we are in Fort Lauderdale.

Clean room! Everything in working order, rooms are tight

The staff upon arrival were friendly and knowledgeable. Our room was very clean and the bed was super comfy. The house keeping staff was super helpful and accommodating. The breakfast staff were friendly and kept everything well stocked. Overall we had a great stay.

Clean room, friendly staff, bed comfortable

Newer hotel, great breakfast. Nice pool and suoer friendly staff.

It was an acceptable stay, but far more money than it was worth.

Great visit! Close to cruise line. Hotel provided transportation to cruise line for a small fee. Only complaint I have is you need to drive to go to downtown Ft. Lauderdale. There was a decent place to eat about one mile from hotel.

Request for a room near the elevator was met by giving us a room on the ground floor & earlier check in. Very accommodating.

Checkin was easy. Amber at the front desk was awesome, very pleasnat and helpful! The property is clean and the beds comfy. Great for a short stay before or after a cruise.

Great check in, good night rest

I was a little disappointed in this hotel. One of the two elevators was broken. The location of the hotel was remote. We were lucky to find one restaurant within a ten minute walk. The room was simple and small but clean. I thought that the price of the hotel stay was high for the amenities and the location. The staff was helpful. The breakfast was ample.

Yes. Great

Everything

The room was clean but the ac wasn’t working well. Breakfast was not good.

Easy to get to and breakfast options were great

Spotless, professional staff, close to restaurants - highly recommend!!

Decent bed and very clean bathroom, but the flooring in the room was in bad shape, chair had holes and stains. Staff was busy ordering food while we waited to check in. Did have a shuttle to cruise terminal and he was great $30 for 2 people. But I will find another place to stay.

We enjoyed the pool and free breakfast There wasn’t much parking and 18 wheel trucks were taking up 4-5 parking spaces at a time

Zero Nothing. The hotel canceled our room after we booked it 3 months earlier. They also canceled your friend's room. Her flight was canceled and was rebooked. Gonna in after 6:30am. Her room was gone. She called when the flight was delayed and they said no problem. Then they charged here 881.00 for one night when here original booking was 660.00 for 2 nights. This a crooked hotel. Do not book with them

The hotel was good. Clean rooms and friendly staff. Only negative was the lack of food options within walking distance. We had to walk several blocks to get a convenience store pizza for dinner.

Breakfast was very good, staff attentive. Good shuttle to airport. Shuttle to cruise comes to Avid for $15 per head

We did not have breakfast as flight early but check in was crazy! One person working the desk and a whole lobby of people. Yes we were all early. The shuttle from port to hotel didn't come but there is a $30 charge.

Great hotel with clean rooms

My husband & I stayed here the night before our cruise and the staff was extremely accommodating considering we arrived early.

Offered complimentary breakfast, which is always a plus. There wasn't a lot of variety, but got the job done. Staff are friendly and approachable, and parking was in abundance.

I will definitely stay there again when I come to Fort Lauderdale next time.

This hotel apparently gets a lot of cruise passengers (like us). The lobby was very busy. Plus, one of the two elevators was out of order. The morning clerk was helpful when asked to print some luggage tags. She knew just what to do.

Staff was great - so welcoming!!’n

Clean room, excelent bed!

Was impressed with the FREE shuttle to and from hotel for supper

The hotel was nice and clean. I just wish is it was located a little closer to restaurants and shopping. The staff needs some customer service training. They were not welcoming or friendly. They gave the impression it’s a job and I’m only her to do my job. When you asked a question the response was dry and unappealing. It as about 10pm when I was standing at the desk to ask a question. A guest with his wife in a wheelchair was inquiring about places to eat. The front desk person pointed out the door and told her can walk 10 mins down the street. There was no compassion with her response to the gentleman at all. Didn’t give him the name of the restaurant or anything other options given the time or the guest current situation. This was horrible.

The only issue was that the hotel charged $100 USD for the deposit, and 30 days later they had not refunded the charge to my credit card. Booking support doesn't answer either my request.

I had informed the property through Expedia that I would be doing a late check-in. However, still my booking was cancelled and no refund was provided. Hotel is blaming Expedia and Expedia is blaming hotel, but my money is gone.

Room was clean and as expected for price. Employees were respectful and very courteous. Airport shuttle was great

Good for our 1 night stay

In desperate need of a deep cleaning. Dirty room, lobby, hallways, bathrooms. Awful musty, dirty smell, rude staff, overall horrible experience. Cancelled the 2nd reservation I had for a week from now at the same place, when getting off cruise ship. Booked a different hotel!

Yes

Clean room however the comforter was torn and the flooring was peeling up. It was very difficult to contact the front desk for airport pickup.The airport shuttle for pickup did not start pickup until 2:30 in the afternoon which we were not aware of and ended up getting a taxi for our earlier arrival. The shuttle service to a nearby restaurant was fantastic and the restaurant Rendevouz was outstanding! Shuttle to the cruise port went smoothly.

The staff alsways seemed confused. The room was cramped and dirty.

Andy at the front desk was wonderful. Friendly, fast and a peeople person. Give that man a raise !

The condition of the room was terrible with tiles peeling from floor, mildew in the shower, a dirty towel stuffed under the bed, and stains on the sheets. Even though this was a short overnight before a cruise I wouldn’t waste money staying here again.

We pulled up. Holes in ceiling held up by tarp in lobby eating area. Tables dirtied w napkins and food. Rugs disgusting. Furniture in lobby all stained. Got to hotel 3 hours early was told we can do it early check-in after 20 minutes when the housekeeper came down from cleaning rooms after about an hour and a half we decided to walk out of the hotel an Uber to a different hotel without the staff addressing us at all. When I messaged the hotel directly from the airport to ask if early check-in was available I didn’t get a response until 6:30 in the evening and said sorry for the late response but yes, we offer a complementary early check-in so if your expectations are high, the bar is very low at this hotel with nothing in the area to even walk to or go to eat. I selected this hotel to spend the night to get on a cruise in the morning and I listened to all of the reviews which stated excellent. This was not the case and want people to be aware.

Tiles in room need to be replaced we have stayed here before .airport shuttle only goes 4 times a day which is terrible and poorly advertised.We will not be back untill tile is fixed and airport shuttle is run like a normal airport hotel shuttle should be !!

Good and clean.

We arrived quite late so we could not take advantage of the shuttle. The staff was friendly & the room was clean. There was a shuttle we could book to get to the cruise port. Very convenient.

Yes very nice very clean

The room we stayed in needed help. The floors were buckling. There was a light bulb out. The showerhead needed to be cleaned. The water exited the shower all overcthe bathroom floor. There was a brown substance smeared on the bathroom wall.

Good staff. Clean room. Hooks on walls useful. Nice bathroom. Comfy beds.

Very good hotel

Very friendly and accommodating front desk staff. Clean rooms but the vinyl flooring showing wear. Overall very good hotel.

Room darkening shades needed to be fixed for privacy . Need to examine sheets for pilling. Otherwise hood room

Great room and services

Room may have been fine but when we arrived there was no room. The hotel was oversold and we were refused because I used your site.

I had a wonderful stay, would recommend it to anybody. If I am ever in Ft Lauderdale again, I will definately stay there.

Small but comfortable rooms.

The hotel advertise shuttle to the airport but the first shuttle leaves at 8:00 so it was useless for me. The coffee machine was not working and the girl at the front desk was sort of rude about it.

Na

Nice room. Courteous staff

Room was nice but very small if you select the king bed option. There is no dressers to put your clothes away. Check in was slow at times nobody at desk. We arrived at check in time and had to wait an hour to get an available room. The lobby reception area is small and adds to the confusion because there are people milling about everywhere. Also not enough tables to eat breakfast . The pool is next to the highway and is very noisy and only has 2 lounge chairs . Is ok for an overnight stay with shuttle to airport being a bonus .

The shower smelled like a locker room

Nice lobby area with a nice breakfast. Comfortable bed and shower. Easy check in and out.

Staff was great. Room was great

I tripped on the floor tile because it’s not glued to the floor and flopping around. No coffee in the coffee machine and shower door leaks.

Clean room, helpful staff.

Not a good experience

Room was clean, staff was nice and helpful

The friendly reception staff, the comfortable rooms, comfortable beds, comfortable pillows, air conditioning, and a good breakfast—in short, everything was excellent.

I appreciated the welcoming of the staff and service.

The service was top notch! The room was very clean and welcoming. The staff was very friendly and accommodating.

Room and property were perfect. Staff were friendly and helpful.

Room was clean. Nice breakfast selection

Nice place

All was excellent, except that hotel-supplied hand soap dispenser was broken, and shower hair conditioner was empty. Housekeeping brought replacements quickly. Good breakfast.

Nice breakfast

The room needed a bit of updating and the biggest issue was having to wait 2 hours for the airport shuttle.

Room was not in good condition, very tired. Laminate Floor was actually coming up and room and hotel needs paint

Clean room and friendly staff. The bed was comfortable. The problem was that the tv could not be turned off and it was not useable. I would think it was off and it would start up again in the middle of the night. I had to unplug it and that was not easy.

Overall just a decent affordable hotel.

The hotel staff was AMAZING helping us with some last minute accommodations. The room was nice and clean. The shuttle, however, is un reliable.

Very clean room. Friendly desk staff. A glass in the bathroom for brushing your teeth and taking medication would have been nice.

Clean room, awesome staff

It was ok

Instructions say to call front desk for airport pick up. Front desk didn’t answer the phone from 4pm till 9pm so had to use Lyft. When questioned, front desk manager said she turns off the ringer and doesn’t answer because of too many calls

Shower leaks… front desk lady had an attitude.

Staff is amazing, beds are comfy, ester pressure and temp great. This will be our go to cruise hotel!

The staff was absolutely amazing this is definitely a welcoming environment ! Any questions the were quick to answer overall definitely recommend to stay here whenever in the area !

Clean, nice staff. Transportation to and from airport was a nice bouns. However shuttle times were spaced out really far. It would be great if they considered adding additional shuttle. Ex my flight departed at 11 am the 1st shuttle time was 730am the next was 1130 am. Plan and simple i was 3 hour earlt to airport or miss my flight. I just took an lyft and arrived at airport in appropriate time. Overall enjoyed my stay.

Breakfast good loved the fresh coffee machines

Rooms are nice. It's clean. Good for cruising

Play clean plate would recommend

Put a/c in the lobby and put new flooring in all the rooms

Reading other negative reviews is quite puzzling to me. I recently spent a night after a cruise and it was quite pleasant. The two employees at the front desk were more than hospitable as was the FREE shuttle driver. The room was clean and quiet. The complimentary breakfast was very good with lots of great options. The room was starting to show signs of some minor wear but this hotel is a great choice for a short stay before or after a cruise.

Hotel was clean. Polite staff. Great location.

Great pre cruise stay!

Very basic

The staff is very nice , particularly Kim . Breakfast buffet is pretty good . One place to dine that’s a bit of a walk on a busy highway with no sidewalks. Not easy to navigate . Waited 40 mins for van from airport , then he passed us by ! Ended up taking an Uber

Great staff.

Clean room and breakfast!!!

The room we had was on the 3rd floor. The toilet did not flush when we checked in. We notified maintenance and they came up and plunged it clear. That lasted 2 flushes and then stopoed draining again. No aNow it was 8 pm. No answer at maintenance/housekeeping. No answer at the front desk. No one. At the front desk when we went down. My family had to go down 2 floors all night to use the bathllpublic bathroom. The next morning i asked to speak to the manager and was told she was off that day and there was no one available that day to complain to. I was told the manager would call me the nexxlt day. She didn't. I called the hotel the next day and was told she doesn’t come in until afternoon.

Great service breakfast was tasty very clean

Room was clean, staff was great

All good except for sparse breakfast

It was a great stay. Rooms are kinda of tight, but beds are super comfortable. Breakfast was good too.

Bad advertising (shuttle to the cruiseport was a pay service that wasn't communicated), dated hotel (floors buckling, old fixtures, weird nook area), room dirty (q-tips on the bathroom floor, trash can not empty) No offer to correct the problem, just a "sorry about that". Would not recommend. We paid $200 for a Thursday night in January. It wasn't worth $100.....

Perfectly adequate. Clean room, no frills

Staff was courteous

The shower handle did fell off. LOL. Overall it was fine for 1 night before a cruise.

I guess that due to the snowstorm they were overwhelmed with a lot of people trying to check in. I am going to give them the benefit of the doubt because of the huge influx of people. The free pick up at the airport was a joke. We arrived at 11:30 but the shuttle only started to arrive at 2:30. We saw many shuttles come and go during that 3 hour period for other hotels and I wish we had known before we booked. I give very high praise to the shuttle driver for looking after my husband who I assume had heat stroke from waiting so long he was marvellous.

The room was clean and neat However, there are no glasses in the room and evidently they do not furnish them whether it’s paper plastic ceramic or whatever the furniture was beat up. There was only one chair and it would only stay up the very low position and was the fabric was torn. Need a little bit of explanation on the blind as at night you can’t really see what’s happening except that we couldn’t close it it says that there is transportationpossible call 24 hours in advance for the ride from the airport but evidently they do not do that we called we made a reservation however they told us that after we landed, it would be two hours before they would be making another airport run so what was the point in calling 24 hours in advance Very disappointing. It is not close to any restaurant. It is minimal breakfast. OK but nothing very special one cereal. They said that it was near the airport. It really is not.. we went to breakfast at 8 o’clock and by this time an hour after it opened, the breakfast bar itself was very dirty.

Excellent coffee, available 24 hours. Nice, clean room. Pleasant staff. Good breakfast, served early. Good location. Plenty of parking.

Shuttle from the airport never showed up and after 1 hour and 30 min we ended up ordering an Uber driver to get us to the hotel. They did refund the cost of the Uber but ruined our evening plans.

Floor tiles are broken and peeling, shower had mold, and breakfast was scant.

Room was nice, clean. Staff were great. Breakfast was...meh at best. Eggs looked suspicious, bacon bits, potatoes that looked not very browned. Cold items were fine, just not many options besides oatmeal or raisin bran for cereals.

The breakfast had plenty to choose from.

The room was fine and the staff was nice. There was no one at the desk when I got there, so it took a while to check in. The hotel lists an airport shuttle. It only runs a few times a day, at inconvenient times. I would have had to wait over 2 hours for the shuttle, so I took a ride share. I also found out that the front desk person gave us mis-information about the shuttle to the port. She had us take their more expensive shuttle, rather than a ride share that would have been half the price.

Yes

Everything was very nice!

Clean place. Close to airport.

This hotel has hot breakfast, 24hr coffee and tea and nice spacious rooms. The beds were a dream, super comfortable! Will definitely stay again

Arrived 11am was told could ck in at noon.. sat and waited til 1:30 girl at desk not in any hurry to help out. There is NOTHING around to do or places to walk to at all. Overpriced Candy bars and chips at hotel lobby. We booked as advertised airport shuttle …. Then was told only 8/11/2pm shuttle . Our room had uneven floor and tiny bugs in bathroom. It looks very clean and may have been a one off but wanted to mention. For a quick night stay it was “okay” brfst subpar But the unlimited free coffee and water was a bonus. IMO 3 star at best

It is what it is. Inexpensive hotel. Good for an overnight stay. Small rooms, bed was comfortable. Place was clean. Shower didn’t close properly so basically flooded the bathroom.

Yes

We were trying to save a few bucks on our overnight stay before the cruise, but it was not worth it. Next time I will stay somewhere more central with truly included transportation and within walkable distance to restaurant and sights.

Upon check in my room wasnt ready. I waited an hour in lobby and had to ask if it was ready they then said yes, sent me to a dirty room the maid sent me back down for a new room. The rooms floors are peeling off, not very clean, the hotel lobby AC wasnt working.

The room was clean and neat, The service was great. I would stay again

Horrible service. Getting here was a

Was clean and everything was great!

Long wait to check in as there was only one person working at the front desk. Seemed understaffed. Room was okay.

Bed was comfortable

Breakfast, close to cruise port

I called earlier in the week to find out how we utilized the airport shuttle and I was told to call when we land. I called at noon and they said there was no shuttle until 230. I told the front desk what I had been told earlier in the week and the staff said they had nothing else to tell me, I could wait till 230. I ansked for a manager annd was told no manager was on staff and then they hung up. I called back several times to find out where to wait for the shuttle and my call kept getting answered and hung up on. I spent $50 on an uber to get to the property. The lobby was disheveled and has trash on nearly all the tables. Couches and chairs were stained and worn.

Stayed for 2 nights. Overall great place to stay. Called a month ahead of time to request a crib for our infant. Was told to call day of. Called the morning of and they said they would have a crib in the room for us. We arrived at 12:30am due to a flight delay to find no crib in the room. Went down and the staff was able to get us one, but would have been nice if we didn’t have to wait for it.

There were cobwebs in the ceiling of the room. The smoke detector functioned like a motion detector and blinked green whenever we moved in the room. Hated the automatic lights coming on in the bathroom at night - do not want bright lights on at 2 am. The air conditioner was excessively loud, made it hard to sleep. Many floor tiles were separated and would catch on our socks. And lastly the shower door leaked water all over the floor. Really poor value for the money.

The room was spotless, Andrew at front desk and the shuttle driver were fabulous, the breakfast was delicious.

The bed was so comfortable The room was perfect. Complimentary hot and cold Breakfast was perfect, tasty and big selection.

Alina was extremely friendly checking us in. Oriented us to everything that was available in the hotel. ( including delicious coffee 24/7 made fresh from beans). A hot breakfast is included in the morning. The room was very clean, had ample places to put our stuff on and the beds were SO comfortable

I DONT TAKE BREAKFAST

Perfect stay!

Room was clean. My only complaint was its way out of the way from the cruise port, as well as anything else. We stayed a couple days before boarding a ship and its out in the middle of an industrial area. Not much around it. Only restaurant anywhere near it was closed when we were there. We had to Uber pretty much anywhere.

Yes but the refrigerator door wouldn't stay shut

No one ever answered the phone when I called to inquire for assistance prior to my stay.. The room was smoky smelling. No cups or options for getting ice for the room. We were able to check in early, which was great and the stay was ok. There is really nothing in the close vicinity for eating options.

The property was great. The breakfast was so-so. Accommodating staff. Thank you!

Seemed clean, nice people. Ubers had a hard time finding it and nothing within walking distance, shady area around it

The location is not nice. Nothing around

Nice clean room. Coffee station was great. Breakfast and the airport shuttle was awesome.

NA

Great staff!

Staff was courteous. Very long wait for airport shuttle-almost an hour. Bed was comfortable. Overall amenities were basic and bathroom was aged. Generally mediocre experience.

Not bad

Beautiful entry, friendly staff, complementary coffee/tea, airport shuttle

This hotel--lobby/breakfast/check in as well as the rooms--is small. If you need space you will not be comfortable. Our bathroom was not very clean. Beds were comfortable, location convenient to what we needed. The breakfast is generic but not as good as most of that generic sort. Very extensive for what you get. Also, check airport shuttle times. I was surprised to find out we couldn't use it because it doesn't start until 8a.m.

Not sure where the miscommunication was between the hotel and Ticketmaster as the process was delayed up to an hour. Ticketmaster finally contacted the hotel to ensure I was given the rate I paid for. Hotel staff very accommodating all the way around.

The people at the hotel tried really hard, BUT they need more staff. They need more informed staff. There are problems with the hotel that could be fixed\changed, with little or no effort. For example, at check in, the gentleman at the front desk didn’t know when check in was (ie he didn’t know when the room would be ready- which is ok, but the hotel should have a defined time, ie 3:00). There is not enough room to leave your luggage (ie no dedicated luggage room before check-in), there are no luggage tags, and the luggage just sits beside and behind the front desk, with no one necessarily monitoring it. Rather than being accommodating in offering to take it, I was told “there is no room for it”. I easily found room. The room was very basic. The hallways could use a vacuuming. Again, I attribute this to a shortage of staff. Not enough seating for the guests for breakfast. The pool didn’t have enough seating. To fix these things isn’t a huge deal, but I suppose if the hotel were to do that the prices might go up. I would rather have the extra amenities and pay a slightly higher rate.

Shuttle service was terrible!

Breakfast was ok. Staff at check-in was great. Only complaint I have is that we arrived at 11 and when I called hotel for airport pickup they said they don’t do pickups until 2!!

Hotel is tucked away close to the airport. It’s relatively small and the ceiling was leaking in the lobby. Staff was friendly and did their best. Rooms were not super clean but nothing super disgusting. Does the trick if your just staying a night or two

For a nice hotel, the breakfast did not amount to much.

Everything was perfect!

Clean room. Floor a little uneaven thought

Tired hotel, cracked tile floor, bathroom door was stuck and the toilet was running - bad maintenance. Good TV and bed and it was clean - very expensive for the quality of the space

The room was ok but there was so much hair on the floor when we checked in. It was gross so I wore flip flops. Staff was nice. Roof was leaking a little.

I wouldn't say spotless, but room was clean and no problems.

The staff and the room were great! I would have liked it if breakfast went a little longer, but the choices were yummy.

Transportation to and from the airport excellent.

Alina at the front desk was so nice and helpful

Pretty good edxperience. Had some mold in the shower but otherwise good.

The manager Greg was excellent going above and beyond to support us. Nothing was too much trouble and his lovely helpful friendly manner was first class. Six stars for his support 🌟🌟🌟🌟🌟🌟

It's a nice hotel with excellent staff. We had 2 rooms and one room the door didn't latch so had to lock with deadbolt. Be aware that there not much within walking distance as far as food or activities. Only there 1 night and had 0 problems.

Andy at the front desk is the kindest and most helpful concierge I have experience in my travels. The hotel is great and the breakfast was a bonus.

Hotel is in disrepair in lobby and guest rooms.

Despite being new, the hotel seemed in disrepair. Our shower door was broken, the trim was falling off the wall in the room, the floor was sticky with several loose floor tiles. In the lobby the roof was leaking in several places. The floor in the lobby was wet and slippery. It took a long time to check in.

Stains on the calling, floor warped, didn’t give us joining rooms . Paid almost $800 for two rooms that were no better than a motel

Cleanliness amenitiesx

Room had good storage was clean. Breakfast. Was excellent. Staff was friendly

Limited breakfast options was looking forward to having waffles or pancakes something like that

The room was average. The roof was leaking in the front lobby. Breakfast was average as well. The staff was courteous.

First, the staff was very nice and helpful. The room was clean, not very big. Bathroom was clean and decent size. Hotel is close to the airport, so airplane noise is always present but not terrible. Location is good, close to the highway. Breakfast was not great. Not a lot of choices. They do have free coffee all day. I may use them again, but plenty of other choices out there.

Good place

Every thing about the hotel is cheap. Little things make feel like in a motel 6

Clean room

The rooms were clean and efficient, not much in the area, breakfast was meh.

Clean and comfortable room

Breakfast was fresh, just limited.

Nice stay for the night before our cruise.

Room has no coffee maker and not even a cup available although there is a safe and a fridge. Do not recommend to stay here.

Didnt get back to me for 48 hours and waited on the phone My fault im aware howver no attempt made to help a customer out whcih wss anoying but the hotel is great for what it is Breakfast hot food is ok but the bagels and cream cheese it the spot Plenty of uber eats choices near by

The floors were water damaged, there was a leak in the shower that caused water to pool in the bathroom, the table was barely attached to the wall, the floor was filthy, our room was not stocked with towels when we arrived, the bedding was stained on both beds. When I checked out, the male staff at the front desk gave me an attitude when I asked for a receipt. The best part was checking out.

Room was clean, breakfast was surprisingly good!

Based on this experience, I believe this will be my last stay at this hotel.

Room was very clean , staff was amazing and Breakfast was top notch

Room neglected. Floor tiles lifting. Bathroom ceiling peeling paint

The hotel is good but there is no places to eat within walking distance.

Property is clean.

The breakfast didn't look appealing at all- but the coffee was good. We were told to be at the shuttle at 0755 for the 8 am shuttle to the airport. at 805 I went in to ask if there was a delay as we needed to order an Uber if it was delayed too much longer and the response was 'She'll be along shortly'. At 0810 the driver appeared, got into the van without acknowledging us at all at started to backup. She could've said sorry for being late, I'm just turning the van around and will be with you shortly, but didn't even look in our direction. When she did stop, she didn't help us (or the other guest who had a cane and was elderly) with our luggage. She did drive safely and we got o the airport on time, but I feel if it is stated an 8 o'clock shuttle, it should be on time.

Everything was good

The room was clean enough but the halls flooring looked like it hadn’t been vacuumed or cleaned forever. No shuttle from airport unless you arrive after 2:30. Terrible location for convenience no stores or restaurants to Speak of other than A couple hotels that have an eating place.

A bit run down

Room could have been cleaner.

It was a great stay and I totally recommend staying here. Very close proximity to a lot of great amenities and restaurants.

Good service, good breakfast, free shuttle to airport

The Facility was good, but the hotel felt understaff, there was a water leak in the waiting area a t the lobby, and the reception had periods were nobody was around. Actually while I was at the airport, I called 3 times before anyone would pick up to have the shuttle come to pick me up. The rooms were good, and they had coffee 24 hours so thats a plus.

The breakfast can improve and also the bathrooms can be much cleaner the staff at the front desk was great.

Fine for what we needed for an overnight stay close to the port. Accommodations are clean (other than mold on the shower curtain) and we had no issues.

Bathroom not bright enough to an uncomfortable level

Nice people. Tiny tiny room.

Yes

Clean. Provided transport to airport efficiently. Only negative comment is floor tiles in room were coming up. Staff were great.

Room too simple. Not enough furniture.

Everything was great but especially the staff. Friendly, accommodating. Good breakfast, comfy bed. We will absolutely stay here again.

Great accommodations and excellent staff

Comfortable stay.

The staff was wonderful. However, the hotel is south has no restaurant or food. Everything had to be brought in or we had to go out to eat by Uber. Nothing is nearby. The hot coffee and fizzy water were a nice treat and available all the time, but that section ran out of various materials like cup covers and the breakfast was mediocre at best. The hotel is designed wonderfully and everything in the room is compact and efficient.

Super friendly staff, close to the port, good breakfast and clean rooms with an AC that blows all night. I would definitely stay here again,

Everything we expected and the staff were friendly!

Room was in a good condition. Hotel was great but nothing around the hotel.

The hotel is not near any restaurant and they don’t have a restaurant in the hotel. I would not stay here again because of that you needed a cab ride to get to a restaurant.

Booked this hotel for one night and based on ratings seemed like it was OK. We arrived late at night - 11pm. Lots of people hanging out in the parking lot. As we were walking to the elevator we saw a guest letting a hooker in through the side door. When we got off on our floor a young man was sitting on the floor and it looked like he was strung out. The room looks nice in pictures but they need work. The floors in our room had water trapped under it. Wherever you stepped water came through - so I’d imagine there is mold there too. Couldn’t wait to get out of there in the morning. Hard to sleep in a place you feel unsafe. The staff at the desk in the morning was rude. Will never be back.

Clean room. However the location is a little too far from restaurants.

Clean comfortable room. Good breakfast. Hotel appears to have been modernized.

Clean, comfortable and love the breakfast!! I’ll be back!

Front desk was absolutely wonderful. She was so friendly and welcoming. Second stay for us at this hotel before cruising and definitely will stay again.

Great customer service

Breakfast was great, rooms were spacious and clean. Staff was very friendly and helpful.

The food was okay nothing to write home about ,terrible coffee though!The shuttle was fine but no one knew what time it started in the AM and i think if you offer shuttle it should start at the same time the airport actually opens not at 8 ,also each person we asked ga e us a different time ! The rooms were okay the shower floor was stained wirh dirty feet and also mold and hard water crust .The flooring was peeling up and not secure .As for the reception area was hot as hell and had water drips and celiling was peeling and water marks .

The room was clean. Shower head pressure lackluster. Craftsmanship of renovation poor. It was adequate but nothing special.

The staff were very nice, the service was excellent. They provided a nice breakfast with a good variety. Close to the cruise port and near a few good restaurants.

Yes

Good

The blonde girl at the front desk was very helpful.

The shower needs a good cleaning. No cups in the room seemed odd.

The start has the patience of saints. Some of these travelers put the staff to the text. The hotel itself was nice and the staff was welcoming. Worked great. Also didn't know it was part of the IHG family of hotels

Shuttle was slow. Room flooring was peeling up and caused a tripping hazard. Otherwise it was fine.

It was quiet, clean and friendly customer service.

Rooms clean, staff friendly, Heather was helpful in having a late checkout due to flights. a few loose tiles in room and air conditioning bacame noisy. but we would stay again. No convenient resturants to eat at

N/A

Staff was good but the room was small.

Staff was friendly.

The room was shabby. The laminate in the room wasn't waterproof and the substrate was sowing around the planks. There was one salt and pepper set for the entire breakfast room. This hotel seems to be a corral for pre cruise people.

Room was too small. Same breakfast every morning Staff not too friendly and helpful

Unfortunately our room was never cleaned.

Alina was very helpful with our check in, and the room was nice. Small for the price, but had all the necessary items for a comfortable nights stay. Note: this hotel is not within walking distance to any restaurants; and Uber or taxi is required.

Limited options for breakfast, not a lot of restaurants in the area

Very nice hotel with helpful staff

Shower stall leaked water onto bathroom floor

The room was small but exactly what I needed. The bed was wonderfully comfortable. I loved having a nice desk to sit and eat a meal in my room.

Perfect place to crash for a few hours before or after a cruise.

Everything perfect

Overall great stay!

The young lady working the front desk was extremely nice. I’ve spent the day in Miami where everyone seems to be mad about everything all the time. Her amazing customer service and friendliness was like a cool drink of water. Great hotel!

Room was nice and clean. Streaming from mobile device not working. Front desk had no explanation and no apologies.

Convenient airport shuttle

Breakfast menu very good! Stained sheets not so good!!

Staff great, room great. Carpet little worn but rest stay was great

A very basic hotel, vinyl floor tiles coming off, shower wall in disrepair. A basic breakfast. Served our purpose for an overnight stay before cruise. Probably would not stay here again.

Great room and staff

Location wasn’t the best

However, we were surprised that there were no cups provided in the rooms to brush our teeth and if we wanted cups, we’d have to go to the lobby to get them.

The hotel rooms are updated and cute. The coffee station is great and the hotel guests are very friendly. Highly recommend this hotel.

The front desk was awesome

Courteous staff,clean and good location for cruise port.

Staff was amazing!!

The guy at the front desk was really nice.

The floor was coming up in several places and my mother hurt her toe on the floor. The shower had soap residue on the walls. Our door did not fully shut, we had to pull it shut. It was loud we could hear everything but we learned that's because our door wasn't closed the whole way.

I really appreciated the front desk clerk remembering that I wanted the airport shuttle the next morning and calling my room.

Hotel had no clea

Clean room, helpful staff

Very clean

Staff

Staff was amazing! There were issues with the computer system and reservations, but the staff was extremely helpful and worked every bit to make sure that things were OK.

Hotel was a good stay. Very clean & breakfast was great.

Side note TV need YouTube access and more variety at breakfast but still a 9 out of 10

This was perfect for my first time in Fort Lauderdale. It was 10 minutes from where my family lived and not far from the airport or the beach. Definitely will staying here again, especially for the free breakfast every morning that was very delicious, good quality and very convenient. Like i said i will be staying here more often.

The airport shuttle got us after calling for a ride. The reason I picked staying here was they had shuttles to the port. They do - third party shuttles. Also, the hotel is in a restaurant desert. They offer one restaurant that will pick you up and return you to the hotel. Reasonable and decent food.

Great place prior post cruise. Nice amenities and very comfortable rooms.

Excellent

Clean rooms

Shower need maintenance

Floor in the room was in need of repair

Grateful for transportation from airport. Staff very helpful

Airport shuttle was a plus

Nice stay. Would return

Everything was great

😀

Just noticed a few maintenance items one the toilet seat needs to be replaced ot tightned up. Parking was good and shuttle to airport nice.

The stay was good for what it was for I needed a short stay for Carnival Weekend and this fit the need

good place for last minute flight cancellation booking.

I appreciate the person behind the desk that got me a driver to bring me to the airport a half an hour earlier then the first run.

Breakfast fresh and good, safe parking.

The person at the desk got someone to bring me to the airport before the shuttle started. The van diver told me it started at 7:00. She got me at 7:30. I was very happy.

Clean room, free coffee, close to airport, what more could you want while waiting for a flight!

The hotel was clean and the staff very helpful. Our flight was delayed past the time they could pick us up at the airport. They delayed the driver and had him pick us up anyway. It was very much appreciated amd kept us from having to scramble for transportation.

Decent hotel for the price. Breakfast could have been better.

Had a bit of a issue as we opened the door to our assigned room found a couple there... other then awkward for both parties it was taken care of pretty quickly. Just learned to always knock. even if its your assigned room and you have the key.

E desayuno si le falto un poco mas de variedad

Everything else was fine.

They do not change the bed covers. The bed we had stunk, you can smell booty or body. They do not change and wash those covers everyday. Just nasty, enjoy sleeping with other peoples body fluids on the cover

Good place

Good place

Friendly Staff

It was good for an overnight stay roo. Was comfortable and quiet.

Very nice. Stayed night before cruise.

Amazing

Fantastic stay!

Nice in convenience

Very clean and modern. However, rooms are small. Staff went above and beyond . Shout out to Tye who helped me with a situation

Private

I love the business-friendliness Gym Parking Shops Airport nearby. It was all so good that our flight was night and they gave us a late checkout time very grateful..

Room was nice and clean and the staff was very friendly.

Incredibly comfortable bedding, spacious shower, & plenty of spaces for storage and hanging things. Also liked the feature of being able to control the AC unit from the wall panel near the bed as well as the unit itself. The front desk staff were also accommodating and efficient at check in and for the couple of room requests I had made during the night. Lastly check out was very simple as I was able to do so on the television in the room and dropped off the key cards @ the front desk. Highly recommend!

Great

Great hotel near Ft. Lauderdale airport. Was very clean, modern and nice staff. Late checkout was very helpful. Nice breakfast with excellent coffee. I would definitely stay here again next time I fly in or out of Ft. Lauderdale airport.

Good for the price!

Super clean hotel. Right next to the airport.

Loved the hotel! Will be returning our next trip back to Fort Lauderdale!

We stayed here for one night before our cruise and was thoroughly impressed with all the amenities this hotel had to offer. The staff was super helpful. We will definitely stay there again!

Great

Na

Staff very friendly but room cards weren’t working and nothing close by for food or supplies.

Really good place

There were floor tiles lifted up and damaged through out the room and the shower door leaked. Room 223. They held $50 on my card for damages and was uneasy that they could blame me. Other than that, good room close to the cruise port and good night sleep.

There was a few spot that require maintenance attention. But otherwise it was a nice location for a quick rest. Only two minor issues with this hotel was that there wasn't any laundry services. I had to go out to do a bit of a wash. Also no microwaves in the room. The only one is located in the main lobby in the breakfast area

Nice accommodations. Comfortable sleeping arrangements.

The welcome and customer service was awful! The roof in the bathroom was messy and leaky stains! The room door was could be open by room service attendants. The best experience was the room service supervisor she was a sweet lady.

It was an okay stay since it was a short stay. Close location to airport which was a plus.Their staff Alina and male with the dreadlocs were nice and friendly.Their key system was down during our stay so we had to wait for someone to accompany us every time we went out and came back to give us access to our room which was a bit annoying. For a new hotel I was a bit shock to see the flooring in the room and the shower needed to be maintained or replaced. But overall I rated it an average stay.

My stay was great, I checked in way beyond check in time due to a late arrival of my flight. I stayed in contact with Greg, who was very helpful and kept great communication from time I booked my stay up until I landed. The young man (Carlos)who picked me up from the airport was very friendly. The young lady who checked me in was phenomenal. She had all my packages in a box ready and waiting for my arrival, she personally showed me to my room and made sure I was comfortable and safe. Even though I spent one night, my experience was 10/10.

Super clean and pretty new in terms of amenities. I liked it a lot

Hotel was clean but the card machine was down so we had to have someone unlock our door each time we left and came back. Something to note on the airport shuttle! You will get an email saying they only run a certain time of day but the front desk said that would take us anytime.

Good overall stay. No major issues.

No key card system was not working 😬

X

Beautiful place!

Great

Perfect. Includes free airport rides.

Very easy to get around very nice staff

They should have an earlier shuttle for people leaving to fly out of the country and have to be at the airport before 7

The hotel was fine. It seems new but the vinyl flooring in the room was coming up.

The staff were great. The computers were down when I first checked in. Later when I finally was able to check in. This was not the staff’s fault and they handled it very professionally.

Q

very nice and friendly.

Nice staff

Provided transportation from the airport and to the cruise ship. Great breakfast provided with great service. I would stay there again

We absolutely loved the breakfast! The staff were friendly. The manager was very welcoming! He always smiled and talked to us and said hello.

All of the front desk workers were great, including Alina. The staff at breakfast were amazing and very helpful and nice. The manager was around in the morning to ask about our stay, and in general the hotel was in quite good condition for the price. Would book another room again!

Good location for early morning flight.

Quick & easy check in. Would recommend this hotel near the airport.

Great place to stay even if you will be commuting to airport or cruise port. Staff is great, special mention to the ladies on the front desk who helped me a lot with transportation and shuttle coordination

Excellent

Nice hotel.

.

We had a horrible trip upon arriving. The airline left our luggage out in the rain, so EVERYTHING was soaked. The staff at the hotel helped us so much and we were so appreciative. Job well done!

The door to

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