Embassy Suites by Hilton Dallas Love Field
About Embassy Suites by Hilton Dallas Love Field
Located moments from Dallas-Love Field Airport and featuring a free airport transfer service, this all-suite hotel features spacious accommodations. The Embassy Suites Dallas-Love Field provides guests with 2-room suites, equipped with refrigerators and microwaves. Guests will also appreciate the hotel's free daily cooked-to-order breakfast. The hotel also features a state-of-the-art fitness center, complete with a swimming pool. Many area attractions, including the Dallas Market Center exposition center, can be found only a short distance from the Love Field Embassy Suites. The Dallas World Aquarium, the Dallas World Trade Center and the city center are also only minutes away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
Guests generally have a positive experience at this hotel, appreciating the friendly staff, clean rooms, and convenient location near Dallas Love Field airport. The hotel offers amenities such as free breakfast, happy hour, and an airport shuttle. However, some guests have encountered issues with parking fees, maintenance problems, and unhelpful staff.
- Friendly staff
- Clean rooms
- Parking fees
- Maintenance issues
- 4/5
Excellent night for a stranded traveler.
- 5/5
Exceptional
- 5/5
The evening reception The staff when I arrived
- 5/5
Great location; easy access to airport and restaurants. Excellent staff; very well maintained property and rooms. Great evening guest reception and an excellent made to order breakfast. N/A
- 5/5
Great location and property. Air conditioning in the room struggled with the Texas heat and breakfast wasn’t great.
- 3/5
Pleasant
- 4.5/5
Superb
- 2/5
Man do they need to upgrade bedding. I can't remember the last time I stayed with 2 doubles bed. Also the pullout couch mattress was barely better than a dog bed. I mean this place could be money for early flight fliers but man does it need some upgrades.
- 3.5/5
Good
- 4/5
Loved the location across to airport and the fact that you can park your car there while you travel and they shuttle you to the airport Wish the rooms were just a little bigger
- 4/5
Loved the location across to airport and the fact that you can park your car there while you travel and they shuttle you to the airport Wish the rooms were just a little bigger
- 1.5/5
Location is good. Really dated. My room smelled musty and mildew-y and I realized later my carpet was wet when I stepped on it without shoes on. I don’t usually notice walls, but these were yellowed and dirty. Lights, phone and thermostat were very dated and yellowed.
- 1.5/5
Location is good. Really dated. My room smelled musty and mildew-y and I realized later my carpet was wet when I stepped on it without shoes on. I don’t usually notice walls, but these were yellowed and dirty. Lights, phone and thermostat were very dated and yellowed.
- 2/5
This hotel is dated and the rooms need some attention. Additionally, the hotel staff was short handed while I was there. Some illustrations of problems - a major wet spot on the carpet due to placement of the desk in the room directly in front of air conditioning vent, noise issues on upper floors because of the atrium design carrying noise to the top floors, security / front desk unable to deal with a screaming lady on a upper floor late at night (front desk kept putting me on hold when I would call to complain and the security guard was standing on the first flow with his arms at his hips staring at the lady instead of going and confronting her to ask her to stop. I ultimately had to scream at her myself to get her stop). The beds were uncomfortable and the shower had poor water pressure. I would not stay there again.
- 5/5
The hotel is very clean and very well organized, the rooms are spacious and clean. Staff was very friendly even when we checked in at midnight.
- 0.5/5
Bad
- 5/5
Check in courteous and fast. Property away from road and quiet. Suite was clean and spacious.
- 5/5
Exceptional
- 5/5
Staff great. Enjoyed happy hour and restaurant was very good
- 5/5
Staff great. Enjoyed happy hour and restaurant was very good
- 4/5
It was a good stay. The location was perfect.
- 5/5
Exceptional
- 5/5
The location to the airport. The facility staff were friendly and efficient. Loved the breakfast. The bathroom was small and the tub has a big brown stain on it.
- 5/5
The location to the airport. The facility staff were friendly and efficient. Loved the breakfast. The bathroom was small and the tub has a big brown stain on it.
- 5/5
Nice place to stay and close to love field
- 5/5
Exceptional
- 5/5
Loved the 80s vibe.
- 5/5
Great location, clean, friendly staff.
- 4/5
I really enjoyed the breakfast and the complimentary happy hour the omelettes were amazing I wish their was a hot tub to go with the pool area because the pool was really cold but no real complaint other than that
- 4/5
I really enjoyed the breakfast and the complimentary happy hour the omelettes were amazing I wish their was a hot tub to go with the pool area because the pool was really cold but no real complaint other than that
- 2/5
Property was mediocre at best. The room I was assigned was extremely small and in a corner. My room was lil dirty. Hair in the sink. My bed had wear and tear visible. Also had a maid walk in my room. Just walked in withe her key card. Did not knock or anything. Very dissatisfied. I will never stay here again.
- 5/5
The rooms were spacious, well maintained, and lovely.
- 4.5/5
Superb
- 2/5
Vinyl headboard peeling onto bed. Half of outlets did not work. Food better than average.
- 5/5
Staff was very kind and helpful, room was nice and clean. And breakfast was a bonus. Thank you!
- 5/5
Very good
- 1/5
Also the bathroom was very poorly maintained and did not feel clean. I would not recommend unless it was a quick stay for the airport and you are ok with paying more than what you were quoted and anticipated to pay.
- 2.5/5
By the airport It was very dated and old. You couldn’t clean it so well because it was so old.
- 2.5/5
By the airport It was very dated and old. You couldn’t clean it so well because it was so old.
- 5/5
Exceptional
- 5/5
Great free breakfast. Large lower lobby area was convenient for family gaming. Convenient location for my plans.
- 5/5
Exceptional
- 2.5/5
Yes. My room was already paid fpr and I was charged an extra $50 when I arrived to check in
- 5/5
I only stayed one night, but it was clean and comfortable.
- 3/5
The pool starts at 5ft not conducive with young children to enjoy.
- 5/5
Yes
- 5/5
Large nice rooms
- 3/5
Clean property and the staff is great. It’s a great value for the money!
- 5/5
The staff was very polite and friendly. The rooms were comfortable and clean. The bed was very comfortable as well. We enjoyed the stay.
- 5/5
Clean rooms
- 5/5
Brandon was amazing! We loved our short stay as it made our important trip even better!
- 1.5/5
The food was really good! I did not feel safe. The phone didn’t wk. there were maintenance supplies left in the room, the nightstand fell off the wall. The headboard was all torn up. For this kind of money I expected a lot more. They said there was nothing they could do because they were sold out.
- 1.5/5
The food was really good! I did not feel safe. The phone didn’t wk. there were maintenance supplies left in the room, the nightstand fell off the wall. The headboard was all torn up. For this kind of money I expected a lot more. They said there was nothing they could do because they were sold out.
- 4/5
Breakfast was awesome and the best part of the stay.
- 5/5
Very clean and super friendly and helpful staff N/a
- 5/5
Very clean and super friendly and helpful staff N/a
- 5/5
Clean room , very friendly staff , security monitoring safety of cars at night. Spacious bathroom and rooms!
- 5/5
Enjoyed stay. Everything was up to expectations. The staff was friendly and supportive.
- 5/5
Great place to stay
- 5/5
Well located
- 2/5
The front desk customer service wasn't good. In particular one female had a terrible attitude. Ruined my experience! Would I stay there again?...nah, I can stay elsewhere in the area.
- 2/5
The room and cleaning staff were cool The front desk customer service wasn't good. In particular one female had a terrible attitude. Ruined my experience! Would I stay there again?...nah, I can stay elsewhere in the area.
- 4/5
Room was beautiful! Staff was ok could be a little more attentive
- 4/5
Very good
- 5/5
Clean room. Atrium windows weird, but ok?
- 1/5
Stayed here for a couple of days; it wasn't the best experience. They are priced top-tier, but the quality of the place was poor. The hotel is in desperate need of a remodel. Rooms were in bad shape. Compared to the other Embassy Suites I have stayed in, this location is the worst. The breakfast isn't on par with the others; the servers working the area aren't great, and it's high-priced and didn't deliver.
- 5/5
Clean and well run
- 5/5
Awesome place to stay and the staff members are amazing. The rooms are clean, quiet and cozy. It’s also an awesome location, extremely close to the Airport. I only stayed one day due to flight delays but if given the opportunity… I would definitely stay here again. Recommend to anyone looking for a nice place to stay while in the Dallas Love Field Airport area.
- 5/5
Beautiful propert, friendly staff and easy check in. Happy Hour was great. The restaurant has great food. Will be our place to stay while visiting family for sure!
- 5/5
Clean, good breakfast, nice location, and loved the gym. N/A
- 5/5
Clean, good breakfast, nice location, and loved the gym. N/A
- 4.5/5
The toilet was very loud when you flush I could hear the toilet flushing in another room through out night that's how loud it is but the bed was comfortable when I was able to sleep like a 10 comfy
- 4.5/5
Everything The toilet was very loud when you flush I could hear the toilet flushing in another room through out night that's how loud it is but the bed was comfortable when I was able to sleep like a 10 comfy
- 3.5/5
Good
- 5/5
Clean and updated room
- 2.5/5
Awesome breakfast… Omelette made to order… The AC didn’t work the first night in my son’s room… Mine and my wife’s room isn’t what we paid for or reserved. Supposedly they overbooked. Because we didn’t get in until late the first evening, they stuck us in a double room, with no option of upgrading. This isn’t the first time this has happened to me at an Embassy Suites, but it will be the last… We chose this hotel because of location… Will definitely consider other hotels on our next visit to Dallas next time… Night receptionists was nice and did the best she could… She left a message for management to o contact me about the room accommodation but never was contacted. Still haven’t been contacted, not even an apology. I called prior and o making reservations to confirm they had plenty of the King 2 room suites and there was 8 of them available. Seems to me that someone else that made reservations after me would have gotten bumped instead of me… Of course, this should have never happened…
- 5/5
Very nice, easy check in and out, very nice staff, has all the amenities you need.
- 5/5
Always clean, and staff are very accommodating and friendly.
- 5/5
Loved the staff ,and had great service as well even the maintenance workers were very pleasant.
- 2/5
When staying at a hotel? You expect noises throughout the night. A door slams or car horn or maybe even people talking in the halls. But for some reason in the room that I stayed in all night long from 10 PM to 6 AM all I heard were mechanical noises. My room was close to the elevator so perhaps that was it but no matter I didn't get any sleep. I only booked the room for one night because my flight was canceled. I had spent a day traveling, and I would be up early the next morning to travel again. All I needed was a good night sleep and I wasn't able to get that. I did tell the front desk clerk when I left this morning. She said she notated what I heard on my room number, but that was all she responded.
- 2/5
Had to take cold showers
- 4/5
Everything was a great set up just missing pancakes .Thank you though
- 5/5
N/A
- 5/5
We had a great breakfast and the room was big and very comfortable Nothing
- 4.5/5
It was close to the airport. The breakfast was delicious and cooked to order. The happy hour drinks were great. The bed post had peeling paint which was undesirable looking.
- 5/5
Great hotel, we loved the location and the breakfast staff was very nice
- 3/5
That I could sleep after two cancelled flights. There was NO soap in my room. The front desk had no toothbrushes available and I missed breakfast (my fault) because sleep was needed more.
- 5/5
Spotless and staff was very attentive. Mehmet was one of the drivers for tranport to Love Field. Super helpful and just a beautiful person.
- 2/5
The Hotel was great. I rented 2 rooms for me and my companions The problem came I was monitoring my credit card. The hotel started making charges during my stay that I didn't understand, and they surpassed the amount I paid for the rooms. When I asked for an explanation, they said that part of the problem was I booked one room direct and another room virtual through Expedia. We did get it straightened out, but it took away from the enjoyment of my trip. If this is true, I probably won't use Expedia anymore and I'll probably book directly. I'll reread my confirmation emails again and see if I can make sense of this and make sure it wasn't a mistake I made
- 5/5
Beatiful hotel, the Atrium looks very nice on arrival. Staff is very friendly. There's a lake and a walking trail right next to the hitel.
- 2/5
The pool wasn't open and the next day trying to check out there was no one at the front desk. We had to wait at least 20mins before the young lady show up.
- 5/5
Great breakfast & clean room
- 5/5
Everything about our stay was awesome! Anthony at the front desk did an outstanding job representing the Embassy Suite brand! We will definitely be back!!!!
- 5/5
Left early didn't have breakfast. Bar was great .
- 5/5
Everything Nothing
- 5/5
My check in was great I didn’t like the fact that too many kids was running around making to much noise when I was trying to sleep the refrigerator wasn’t working two of the 3 days I was there the pool was closed wish I would’ve had a better experience I’m a Hilton member
- 5/5
Quick stay and left long before breakfast was served. Easy commute to Love.Field.
- 2/5
Lots of mold, I ended up having severe nose bleeds due to my allergy.
- 5/5
Comfortable beds, easy to get to, easy check in
- 5/5
The staff is excellent and rooms was clean.
- 2/5
My room refrigerator didn’t work and my food which was brought in from out of town spoiled. To make matters worse the lady at the front desk had the nerve to ask me to pull the refrigerator out and readjust it. I’m by no means an employee nor am I a refrigerator specialist. Also I was not informed I would be charged for parking.
- 5/5
Yes keep up the great work.
- 5/5
Yes
- 5/5
The room was in great shape and comfortable, the bathroom was spacious and great shuttle service!
- 2/5
First and the main reason for the low rating; the shuttle from the airport took over an hour to pick us up. This was one of the reasons we picked this hotel. Also, once the shuttle arrives it shoved 15 people into a van that is not made for that many! The room was ok but dated and needed some work. The temp control was not working. Overall, not our best stay. Extra, the uber driver we used the next day, told us he stays around this hotel because the shuttle is a known issue and he gets plenty of work; not a good thing to be known for! Should get a refund for all these issues! I may contact Hilton directly.
- 3/5
Beds, super hard and uncomfortable. Outlets didn't work in room anywhere.
- 5/5
Great breakfest
- 5/5
All of the above
- 5/5
Clean room. Spacious lobby. Great breakfast. Enjoyed the fitness room and the pool. And if you’re flying from Love Field, the location can’t be beat.
- 3/5
AC was broken in room as was phone in room.
- 5/5
good
- 5/5
Nice staff good breakfast
- 5/5
Nice big room - very clean and spacious
- 5/5
Great staff
- 5/5
Everything was fantastic
- 5/5
Check in staff was nice. Great experience!
- 4/5
We had a great quick one night stay here. The room was clean and our kids wanted to swim in the pool which was impressively clean! We have stayed at other Embassy Suites and this one by far was the cleanest.
- 5/5
Courteous staff
- 5/5
Excellent hotel with large, very spacious suite. Bed was super comfy and service and amenities were very nice. Would definitely stay here again
- 3/5
Room needs to be updated and clean
- 5/5
Cleanliness and staff great
- 4/5
Room in veru good condition, the Air Conditioning thermostat did not work correctly
- 5/5
Stayed here due to it being close to Love Field Airport. Enjoyed the cocktail hours from 5-7. Not many choices for drinks. Had dinner in hotel restaurant. Very good.
- 5/5
Check in was wonderful. Friendly staff!
- 5/5
Great location. Great manager great atmosphere
- 5/5
Everything that was needed all in one place.
- 5/5
Clean room (although it was much smaller than other rooms I have stayed in at this same hotel), friendly staff, good breakfast, and very comfortable bed. Having to pay for parking was a real downer!
- 3/5
Rooms somewhat dated. A lot of noise in halls after 10
- 5/5
Our room was clean. The staff were very nice & the breakfast was very good. I highly recommend this nice hotel. We will definitely be booking again.
- 5/5
This location was quiet, comfortable, and clean. The room was lovely and the soundproofing was exceptional. Breakfast had many options and even custom, made to order omelets. They also include happy hour providing free refreshments and snacks like trailmix and vegetable tray. The only downside I would say is the parking, as there is a small parking lot. I highly recommend this hotel.
- 5/5
Excellent
- 3/5
1. Shortly after we arrived to our room there was very loud music coming from the parking lot and a bike gang had just arrived to start for the evening. 2. When we arrived to the hotel back from our event the Dallas police were there dealing with some kind of issue. 3. It was passed midnight and teenagers were screaming and yelling all around the hotel. 4. Close to 1am I saw about 15 teens pile into one hotel room. 5. Throughout the hotel you would get strong smells of cigarettes and weed. There's nothing the staff could do about it, it's just the type of clientele they service. 6. Also I waited at the front desk to check out and when no one arrived after 10 minutes I just had to leave.
- 5/5
Great breakfast. Great lunch. Great employees who were helpful, cheerful and ever present.
- 5/5
Great staff!
- 5/5
The stay was easy and exactly what I expected after a long day of activities. Breakfast was delicious. The room was clean. The bed was comfortable! The shower and bathroom area were pleasant.
- 5/5
Best hotel I've ever stayed very peaceful and quiet staff was nice helpful and knowledgeable about area restaurant inside hotel has delicious food and great service best of all the bed is incredibly comfortable I will definitely be staying here everytime I visit Dallas
- 1/5
The hotel itself was great but the check in was terrible. They didn't have my reservation. I don't know that I'll reserve through expedia again. I almost missed an important event for my mother's funeral because it took so very long to get checked in.
- 5/5
My flight was cancelled and I was so happy they had availability. They were close to the airport and the room was quiet, clean, and comfortable.
- 3/5
The one truly complaint is that their “system” was down and woke me up at 11:30 to come down to finish the check in process! I was already asleep and was exhausted by travel. I don’t understand why it couldn’t be done in the morning. Other than that I always enjoy my stay at any embassy suite
- 5/5
Great location. Wonderful bar area. Loved the happy hour and breakfast options.
- 4/5
Not a biggy but the desk didn’t have a toothbrush available - I had forgotten my
- 3/5
We waited over a half hour for the shuttle bus to pick up and then waited in line to check in. I watched at least two other hotel shuttles go by 2-3 times while waiting. Not the closest hotel
- 5/5
The staff was great
- 1/5
I booked the hotel due to its proximity to airport & that it offered shuttle service, at check in I was assured my kids & I would only need to be in the lobby by 4:30 AM to catch the first shuttle, we were down at 4:15 & told we weren’t on the list and the shuttle was already full. No apologies, no alternate solutions.. another guest checking out observed the interaction & offered my kids & I a ride in their uber to the airport so we wouldn’t miss our flight. The check out clerk this morning was terribly rude & unhelpful. Will never stay here again.
- 5/5
Everything was great
- 5/5
shuttle to and from airport and very friendly staff, I would stay here again. and as always free breakfast, full breakfast not a continental breakfast.
- 5/5
The hotel amazing. Staff and food was outstanding. The only bad thing was that the pull out mattress on the couch was very used, thun and uncomfortable. Over all including amenities everything was excellent
- 4/5
The room we were assigned had a wall plug that was inoperable in the bedroom. We had a maintenance worker attempt to fix it and the plug fell out of the wall into his hand!
- 2/5
Even reservations tried with no success. Needed shuttle service to hotel- no luck. Also, could not get reservation for shuttle to airport the next morning. Was stranded with toddler. No consideration at all.
- 5/5
Our stay was short but nice.
- 5/5
Staff was extremely friendly and accommodating. The rooms are neat and well appointed.
- 5/5
Nice hotel, stayed there before
- 3/5
Had to stay last minute in town. Check in was simple. My dissatisfaction came with the room itself. It smelled moldy, and the main lock on the door did not latch completely. It had another connecting door to another room, that I did latch that (thankfully), as someone tried to open that during the night. Noticed also that the bed headboard was severely scratched up. The room needed to be fixed.
- 5/5
Very comfortable rooms, bed very comfortable. Pool area very nice. A little confused about the spa though! There were several references to the spa on the posted signs, but no hot tub to be found. Otherwise, food good, friendly desk staff.
- 5/5
Nice hotel
- 3/5
The property was in a great location. However, room service was unavailable and the air was not working properly.
- 4/5
Breakfast was great. Loved it. Dropped off my car rental the night before to catch the shuttle early the next morning. Waited at the required pickup location for 1.5 hours. Kept calling the front desk and no one answered My wife finally called from the room and they finally answered. Driver said he was there three times. I sat there the whole time and saw every other hotel and shuttle bus but not the Embassy Suites. Wasted nearly two hours for a 10 minute ride. Finally Uber back and was reimbursed.
- 5/5
Like ot
- 5/5
Nice bar and breakfast
- 3/5
It was good except there were bugs in my bathroom. Maybe do a double check before it’s cleaned up.
- 1/5
The air conditioning didn’t work well and our room was full of ants
- 5/5
Great environment and so helpful
- 4/5
I’m sure at one time this was a gorgeous hotel. It’s nice but somewhat outdated. The staff is amazing!! 10 stars for the staff. Breakfast was delicious, lots of options. Rooms are spacious. Shower heads were amazing!! AC worked great!! The sofa set in our room smelled horrible and was very worn. Beds were comfy. The park right behind the property is clean and neat.
- 5/5
I’m just sorry I missed breakfast
- 5/5
Great free breakfast. This place is not far from a sketchy area.
- 5/5
Staff was excellent and the hotel was beautiful and reasonably priced.
- 5/5
The woman who greeted us at the front desk was very patient when we have difficulty establishing our reservation.
- 5/5
Staff was very friendly and professional. The room was clean and the restaurant had good food. I would absolutely stay here again!!
- 3/5
The bathtub needs resurfacing as it was dirty and damaged. The pull out sofa bed also needs replacing as the mattress has flattened and you can feel every spring. The breakfast was pretty hood
- 3/5
Breakfast buffet was limited compared to other Embassy Suites establishments that we have stayed at. The food and drinks in the restaurant weren’t good and especially for the price. There was no one to check us out at the front desk when we left at 6:30am. Beware that breakfast on weekends doesn’t start until 7:00am despite being told 6:00am by a reservations member. Sadly, we didn’t get a chance to eat on our check out day. This seems like an older and smaller establishment. Maybe, they are trying to economize.
- 5/5
Na
- 4/5
Done for what it was
- 5/5
Convenient, close to airport
- 4/5
Expand breakfast options to include bacon
- 5/5
Our only choice when going to Dallas!
- 4/5
On our last stay, we were awakened at 5:30am by a LOUD alarm. I assumed it was the fire alarm, however it was the “alarm from the building next door.” Not a great way to wake up.
- 3/5
Hotel is adequate but in need of an update and deep clean.
- 1/5
I had to kill a huge cockroach as soon as I walked in. Since it was a late check in due to Southwest Airlines canceling my flight and then a huge delay, I didn’t have the energy to complain. Just smashed it and placed a cup over it
- 2/5
I got a room in the very end corner on the first floor. It was cramped, dingy and headboard on bed was peeling. I tried to change rooms but was told no because I booked through Travelocity. I will not stay there again and will not be recommending this location to others.
- 1/5
I booked the room online after we drove 5hrs from Houston to Dallas, it was freezing cold to us, coming from further down South of Texas. Not to mention raining. So my husband Antonio went to check in as the room was paid for with his card. The lady denied him, and had me come from the car leaving my kids in the car, to check in, in the freezing rain. I waited as she checked two Caucasian men in. She handed them both, a bag of 2 bottles of water. Upon my approach she checked me in, but did not give the same. I question why did they receive a bag of water bottles. But not another guest. I took it as a notion for color because her response to checking me was with an attitude and stated I had multiple emails being a Rewards Member. I told her I am previous Military and therefore I have multiple email address that are Valid indeed ! She smirked and proceeded to complete the check in, offered me a flyer for breakfast time to read but verbally told the men the hours of breakfast but I guess she felt I should read all about it. So no I didn’t have a good check in with her on my stay of March 8th Saturday and Departure March 9th Sunday of 2025. Was not greeted or felt appreciated.
- 5/5
We have stayed here multiple times. Staff is always so friendly and helpful. They have a great shuttle making for easy transportation to and from airport
- 5/5
Very convenient since it’s close to my husbands work.we were expecting bad weather and wanted to be able to go to work and embassy suites was very accommodating and staff very hospitable.
- 4/5
Convenient to our destination. Wish that they had coffee available after breakfast was closed
- 5/5
The hotel was great. Great value for the money but parking lot was a nightmare. The parking spaces were very tight and very limited.
- 5/5
Very friendly front desk. Great free drinks and snacks. Shuttle driver from airport was a bit gruff and the shuttles don’t follow any schedule, despite what the hotel tells you. I’d stay here again.
- 5/5
Staff were polite. Rooms nice liked the seperate rooms.
- 3/5
This was an ok stay. It was extremely noisy. People up past midnight and it was hard to sleep. Plus there was a constant humming behind a wall and that was irritating.
- 5/5
I’ve enjoyed this property for almost 30 years and it never disappoints
- 5/5
Checking in was smooth. Room was clean. We needed some shampoo and housekeeping came by with it immediately.
- 5/5
Nice hotel
- 5/5
Great time, staff very helpful, the happy hour was great, breakfast was really good especially the made to order. The room was clean and very comfortable, the bathroom could use a little sprucing up but was clean. Overall, a great weekend with the wife.
- 3/5
The property was convenient for a flight out of Dallas Love airport and felt safe. However there was no soap in the bathroom and the room was left with barely half a roll of toilet paper. The pool was nice but there is no shallow end for small children just as a FYI
- 4/5
Staff were all really nice , breakfast was delicious , room was clean and spacious. They didn’t have any body wash but did give us a bar of soap. Pool was a good size and had a nice size locker room. Their happy hour was nice as well & free. We were with our children &besides all the men’s clubs in that area it was convenient location wise for food and grocery stores. Kids really enjoyed the open atrium view & TVs in both room& living room. We would stay here again.
- 5/5
Always a good stay at the Embassy. I lived in the area and its walkable to my neighborhood. Dinning choices and a trail we like to walk. Good Happy Hour and breakfast. Clean and nice.
- 1/5
While other hotel shuttles waited, the Embassy shuttle left, partially full and took over an hour to return. We saw the other hotel shuttles twice before we saw our, tried unsuccessfully to contact the hotel after the first attempt, the attendant at the reception desk would not pick up. Checked me into a hotel that was 75 degrees; the HVAC didn't function.
- 5/5
very nice!
- 3/5
Hotels.com did not provide enough information on this hotel during the booking process. There's a $16 a night parking fee at the hotel that Hotels.com did not make me aware of as I was checking the costs per night. Also, our room #401 was quite dirty (see pics) as there were several sticky stains on the counters/carpet, an old gross sock on the floor and random quality issues like fire sprinklers breaking thru the ceiling and no body wash in the bathroom. The breakfast was overrated, the Wi-Fi connection was terrible, the hotel was just dated and pretty underwhelming. I would not stay here again.
- 5/5
They gave out free drinks in the evening.
- 5/5
We had great service, close to the airport which was very convenient for us. The breakfast was tasty and the complimentary drinks were a plus. The room was clean and well stocked. The pool was nicely heated. Overall, we would stay again.
- 5/5
Close to everything
- 5/5
Perfect location for business around Lovefield airport
- 5/5
My family of 4, plus my brother, shared a suite and were pleased with how spacious it was. My only complaint is that the beds are very small (I knew this when booking) as they are full-size and it really is hard for 2 adults to sleep comfortably on them. My brother said that the pull-out couch bed was quite uncomfortable as well. Embassy Suites really needs to upgrade their beds to queens to match the level of comfort the rest of the hotel gives. I love that they provide great quality shampoo, conditioner, body wash, and lotion as not many hotels do. The breakfast is also always incredible, which is a big draw for my family as that alone saves us quite a bit of money. Overall, we would probably stay here again if we had less people and could book king size beds.
- 4/5
The staff was super friendly and accommodating and I will definitely visit again.
- 2/5
- No Hot water in the morning for shower
- 5/5
Concierge service was good
- 5/5
Close to Love Field with an airport shuttle
- 5/5
Very clean and nice amenities. There is a $16/day parking fee BUT they offer complimentary hate to order breakfast and two free alcoholic beverages between 5:30-7 each night which more than made up for the parking cost.
- 5/5
Everything was great, we enjoyed the hot breakfast and dining. Staff were very nice. Great stay.
- 5/5
This is an amazing hotel. I highly recommend staying there.
- 5/5
Great property to stay at if you are flying in and out of Love Field and need a place close to the airport. Very nice property. Room was nice, immaculate and well appointed. Embassy Suites has the best breakfast in the business - hands down!
- 5/5
Beautifully decorated for Christmas, we had a lovely room with a view and an amazing breakfast!
- 5/5
The room was very large and perfect for 3 people.
- 5/5
I love staying at this property and it’s considerably quiet for being so close to the airport. It’s always clean and the breakfast is always great!
- 5/5
Great place to stay with kids.
- 5/5
Very clean
- 5/5
Nice clean rooms and restaurant in hotel was good
- 5/5
Great location
- 4/5
I like the suite space and arrange in the suite. I don't like the shower at all. It really need to upgrade for handicap guests...because I booked the handicap shower, it looks too old and weird design for shower. Otherwise, I like the space.
- 4/5
The front desk, breakfast, and reception staff were all great! The restaurant was short staffed and hard to get into. The cooked to order breakfast had some nice additions available like a fajita omelet that was really good. The facility felt dark because of the dark ceiling and finish work. Again nothing terrible, just some suggestions of things to be aware of!
- 5/5
The management and the staff over the top
- 5/5
It was great & would stay there again. We stayed in 2 King Suites that have the adjacent couch room which was perform for work. They just didn’t have hand soap in either of the room bathrooms which anyone would want
- 1/5
The room was small, mini fridge did not work, sink drain was broken and permanently shut. It was very loud and i could hear everything the person in the other room was saying. Sounds from the bar kept me up at night. The one and only thing i asked the front desk for was a plastic spoon or fork and I was told i had to go to the restaurant & bar and ask them. Poor service, loud, would not recommend
- 5/5
Claudette at the front desk helped me with an issue and saw it through to completion. Great customer service!
- 5/5
Great location. Enjoyed breakfast.
- 5/5
It was the nastiest hotel I've ever stayed at in my life and the girl at check-in acted like I was putting her out because she had to get off of her phone