Best Western Crossroads Of The Bluffs
About Best Western Crossroads Of The Bluffs
This hotel is located 15 minutes’ drive from Omaha city center. It features an indoor pool and free Wi-Fi. A microwave, refrigerator, and coffee-making facilities are included in the traditional guest rooms at Best Western Council Bluffs. A cable TV and work desk are provided. Guests can work out in the on-site fitness room, complete with full-length mirrors and a variety of cardio equipment. A continental breakfast is served every morning at this Bluffs hotel. The Orpheum Theater is 5 miles away from the Council Bluffs Best Western. The Henry Doory Zoo is less than 10 minutes’ drive from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Older property. Our toilet didn’t work. Wouldn’t flush, seemed plugged. Tried calling the front desk to report issue and no answer. Mattresses are worn out and uncomfortable, also very squeaky with the slightest movement. Check-in took longer than it should have as I booked it on Hotels.com. I did like the flooring in the room and the AC worked well. Wouldn’t stay here again.
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No elevator, so if you have multiple bags and young kids, you’re on your own. They do have trolleys, but you obviously can’t take them upstairs. The room’s floor was dirty and sticky. The front desk won’t answer the phone, so don’t waste your time trying to call. Breakfast was mid, but the coffee was good. Overpriced for what you get.
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Room was hit and miss with housekeeping. We found items on the floor and in the crevice of the chair which indicates things not moved or checked. Bedding seemed clean. Bathroom had no fan so a shower steamed up mirror immediately and room never dried up. Toilet seat was loose and was not the correct size. Shear curtain was shredded from the heat and crumbled when touched and a/c was very loud and never cooled adequately. Refrigerator was cold but needed shutoff and defrosted because frost took up entire freezer I booked because we were there for a sports event and our group was in approximately 15 rooms and being together was important but this was in no way worth the $750+ for three nights per room. I remember when a BEST WESTERN was a top rated hotel. Very disappointed in this property.
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Clean
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Our room was very clean. Beds were comfortable. It’s an older facility. Breakfast was very good and presented very well. Very kind staff
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Muy bien
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Property was very well maintained for an older property. Pool area was quite nice!
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Staff was great and breakfast was good. Would stay again.
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I’m a stickler when it comes to rating hotels. I worked in a corporate setting for the hospitality industry for 30 years. My expectations are high. Your front desk staff and breakfast attendants were great. The bedding - perfect! Public area was really nice. Constructive criticism…. Exterior gardens need attention (remember this is your guest’s 1st impression), 2 of our gstrm doors did not automatically close (not ok), broom the dust away from the edges of the corridors so the vacuums can get to it, get an ice machine on 2nd floor. THANKS!
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We have stayed here for many years on our travels. It is getting to the point where it is going to need to be updated.
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Rooms were clean, staff was helpful, breakfast was average, sitting area of pool was extremely hot and humid.
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Clean room
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The pool was very big!
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Ice machine didn't work, but worker made effort to get ice for me
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Our initial room appeared have been cleaned when we checked in. Later when i pulled my bed sheets back there was puke down the side table, on the bed skirt, and on the floor. I told front reception and she didn’t have a comment on it but just took my cards and said to move to a different room. Walked into the new room and there was a long black hair on the white towels. Felt grossed out by the rooms and didn’t want my little kids walking/sitting on the bare floors.
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Would highly recommend this place.
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There was no one at the desk when we got there, waited 10-15 minutes, called twice and got no answer. Finally someone came in from outside to help us. Other than that it was just ok for one night, would not have stayed longer. Also it was 85 degrees in the room when we got there.
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This was a good place to stay for the value. We arrived, close to midnight, and found a room that allowed pets. The front desk man was very friendly and helpful.
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I think they are in the process of remodeling. Hallways were not very clean, and there was a musty, old food smell in the hallways. In the morning, we found a large spider in the tub.
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It smelled old. The breakfast was just okay.
Frequently asked questions about Best Western Crossroads Of The Bluffs
Does Best Western Crossroads Of The Bluffs have free Wi-Fi?
Does Best Western Crossroads Of The Bluffs offer parking?
Does Best Western Crossroads Of The Bluffs have meeting spaces, conference centers, or conference rooms?
Does Best Western Crossroads Of The Bluffs have a fitness center?
Where is Best Western Crossroads Of The Bluffs located, and how walkable is the area?
What's nearby
- Omaha Airport 4.7 mi
