Costa Mesa Marriott
About Costa Mesa Marriott
Located 3 miles from John Wayne Airport, Costa Mesa Marriott features a heated outdoor pool and a hot tub. Suites offer 2 cable TVs with HBO and sofa beds. The spacious guest suites are equipped with WiFi, iPod docks, seating areas and desks. They also provide refrigerators and ironing facilities. Guests at Costa Mesa Marriott have access to a gym and meeting rooms. The hotel’s restaurant, Hemingway's, serves American cuisine. Laundry facilities are on-site and valet dry cleaning is available. Guests can make free local calls. Costa Mesa Marriott is less than one mile from South Coast Plaza Shopping Center. It is 7 miles from Newport Beach, 13 miles from Disneyland and 15 miles from Knott’s Berry Farm Theme Park.
Amenities
- Wi-Fi
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
Reviews
The hotel is generally praised for its cleanliness, comfortable rooms, and great location, close to key areas and attractions. The staff is often described as friendly and helpful. However, there are recurring complaints about the high cost of parking and thin walls causing noise disturbances.
- Great location
- Clean and comfortable rooms
- Expensive parking
- Thin walls and noise disturbances
- 5/5
Always a great stay. Friendly staff, quiet, and very clean. Only place I’ll stay when I’m in the area.
- 5/5
Loved my King 1 bedroom studio. Very clean, safe and consistent for Marriott brand. I used
- 1.5/5
The location was nice. Next door to nice restaurants, a man made lake, and art district The whole hotel was filled with a little league and their parents. This was not an issue. However, the staff did not contain those guests. Little preteens were running all over the place, messing with elevators, common areas, etc. These were not your only guests and made those of us who were not part of this huge crowd, feel disrespected and unvalued. We talked with others that felt the same. Room was clean, thanks to your staff. But stains and tears all over the carpet and furniture.
- 5/5
Always a great stay for my short travel plans. Service is always awesome and the happy hour and breakfast is a must.
- 4/5
Na
- 4/5
The wear and tear on baseboards and other paint was showing.
- 5/5
Great property
- 5/5
Clean room
- 5/5
Godd
- 4.5/5
Great location and the staff is amazing, especially Michael! Nothing
- 4.5/5
Great location and the staff is amazing, especially Michael! Nothing
- 5/5
Exceptional
- 5/5
Everything was PERFECT. It's a beautiful hotel, great staff, perfect location. It was easy access. I was very surprised at the value. I couldn't have been more comfortable. I honestly wouldn't change a thing!
- 5/5
Everything was PERFECT. It's a beautiful hotel, great staff, perfect location. It was easy access. I was very surprised at the value. I couldn't have been more comfortable. I honestly wouldn't change a thing!
- 5/5
Everything was amazing! Staff was very friendly and helpful. My room was huge and very clean. I will definitely be booking again.
- 5/5
Exceptional
- 3/5
No amenities. Not as advertised, staff was hit or miss. For a Mariot I def expected better.
- 4.5/5
Great place great property The USB ports did not work
- 4.5/5
The USB ports did not work
- 5/5
Michael at the front desk was great. A pleasure to speak with and very informative. The resturaunt in the hotel had great food. But the waitresses were the best!
- 5/5
They have a full menu for breakfast and dinner as well as a full bar with appetizers. The outside sitting area is beautiful with a huge higher Creek in the middle. It is a great place just to relax and enjoy your stay.
- 5/5
.
- 4/5
Nice enough. The room was clean. Staff could have been more informative as far as fees. But overall fine
- 4/5
The hotel is clean and the staff are super friendly. The food and drinks were amazing! Our room was modern and comfortable.
- 5/5
Exceptional
- 4.5/5
Superb
- 3/5
Carpet had multiple stains. Couch and bed were clean. Air conditioning functioned properly.
- 5/5
You are my hotel of record for a reason.
- 5/5
Staff was good! Breakfast too expensive.
- 3/5
The beds were amazing. The staff was great. The area has great shopping and lots of restaurants. Parking was easy. Carpeted rooms. A little out dated. Small pool. Surrounded by business buildings and condos.
- 4/5
Enjoyed stay
- 4/5
I didn’t get breakfast
- 4/5
I didn’t get breakfast
- 3/5
They over charged me 2 times payed with booking online and they still charged me there and a deposit and took forever to get my refund had to keep calling untill i called my bank headache
- 3/5
Good plce They over charged me 2 times payed with booking online and they still charged me there and a deposit and took forever to get my refund had to keep calling untill i called my bank headache
- 5/5
Great property and location
- 5/5
staff
- 5/5
Awesome hotel and the room was wonderful for the price. Quick check in and the staff was so very friendly.
- 4/5
The Marriott in Costa Mesa was easy to find. Check in was fast. Parking was easy. It is located close to a really large mall with extravagant stores and many dining options. There was a nice seating area outside of the bar with a fireplace adjacent to the pool area.
- 2/5
The hotel was nice and the room was spacious and clean. Beds were comfortable, staff was friendly. Good location. The parking was atrocious. The parking structure was detached with a long walk to the lobby. I didn't see an elevator and I had to park on the 3rd floor. Whenever I went to my car, I had to walk up and down the stairs carrying my own bags. I am 71-years old. Not impossible but harder than it should be. There is no valet and I saw only one cart to help with luggage the whole 2 days I was there. I won't be staying there again.
- 2/5
The hotel was nice and the room was spacious and clean. Beds were comfortable, staff was friendly. Good location. The parking was atrocious. The parking structure was detached with a long walk to the lobby. I didn't see an elevator and I had to park on the 3rd floor. Whenever I went to my car, I had to walk up and down the stairs carrying my own bags. I am 71-years old. Not impossible but harder than it should be. There is no valet and I saw only one cart to help with luggage the whole 2 days I was there. I won't be staying there again.
- 5/5
Rooms were very clean and staff was very friendly.
- 5/5
Staff were pleasant and hotel was really nice and cleaned loved my room.
- 5/5
Our stay at Marriott in Costa Mesa was very nice. Two days of relaxation turned into a shopping spree. It’s located walking distance to a fabulous mall and so many restaurant options. I wanted to stay another 4 days just to try all the ones that caught my eye. The staff was very friendly (except for the breakfast waitress who was so meh in contrast to all the other people I encountered there, I supposed she was probably not have a good day and unfortunately let it show but…) the rest of the staff were quick, knowledgeable and very accommodating. Parking is super convenient too. It rained on our second day and the garage saved us from getting wet. Thank you Marriot for a wonderful experience. I’ve already suggested you to a good friend of mine.
- 5/5
Easily one of my favorite hotels! Every staff member I encountered was an absolute joy. The customer service was some of the best I’ve ever experienced—everyone was so warm, welcoming, and genuinely happy.
- 5/5
nice room. comfortable and spacious. great location!
- 5/5
Always such a great experience
- 5/5
Yes
- 5/5
NIce staff, very professional and attentive. Room is comfortable, nice size and nice shower.
- 5/5
Safe and beautiful location near large pond with wildlife. We loved it! Staff were all wonderful and the suites are great for families. We will definitely stay again!
- 3/5
Room was nice. Drapes were stained. Internet and parking really add to the bill. Read the fine print.
- 4/5
We stayed 5 days/4 nights and it was great! Location is near all types of restaurants and shopping. The room was nice, clean, and comfortable and the staff was great! We really enjoyed our stay!
- 5/5
Excellent staff.
- 4/5
Yes
- 5/5
This is one of the best hotels I have stayed in but 42$ for parking is insane and just as bad as Disney.Ease up on the parking fees it’s a hotel not an amusement park
- 5/5
The best customer service. Hotel was very clean and it as close to many things like the beach and mall.
- 5/5
Everything was great very clean
- 5/5
Excellent
- 5/5
A great stay! Staff was welcoming and helpful. Will definitely use again.
- 5/5
Everything was great and the hotel upgraded rooms helped us sleep like babies!
- 3/5
Unfortunately, desk staff and management lack customer support. We asked for fresh towels, never received them. They never answered their phones
- 5/5
Great stay
- 4/5
Staffs are friendly, the room was clean.
- 5/5
clean rooms
- 5/5
Awesome
- 5/5
Everything and everyone delivered a grand experience
- 2/5
Sadly, the room had multiple stains on the carpet and the bench plus we fund some "dog/cat" hair through out. The staff were great, however I'm not sure I'll stay in a dirty room again, specially at rate of $250+ a night.
- 5/5
Clean room, nice staff!
- 4/5
We will come back next visit
- 1/5
Sndnbs
- 5/5
Everything was top of the line from the Staff and accommodation
- 5/5
Everything was perfect. Clean and super comfortable
- 5/5
Beautiful and well keeping hotel, nice stuff specially guys at the frontdesk.
- 5/5
Amazing
- 5/5
Extremely friendly and helpful staff, from the top to the bottom . I styed there 2 mos. and would recommend it to everyone.
- 5/5
and a separate, good sized bedroom. We did have a drink in the bar - again we were made very welcome. And the bar, reception area is spacious worked for me 🍷! Even checking out we were treated so kindly. We will definitely come again! Thank you very much. 🤗
- 5/5
Everything was great
- 1/5
Cost 17$ just for WiFi. What a joke.
- 5/5
Clean room loved the bed
- 4/5
Very clean room and great staff.
- 5/5
Great stay. Comfortable.
- 5/5
Loved it
- 5/5
Michael was wonderful at check-in, room was beautiful, clean and very spacious.
- 5/5
Yes
- 5/5
Front desk staff, spacious, clean room, body care items, views & bar area. Very nice hotel!
- 5/5
Balcony
- 5/5
Yes, Very clean and all the Staff down to the last person were always kind and helpful
- 5/5
Great location but most of all the staff is incredible! The Best Customer Service I've ever experienced.
- 5/5
Perfect.
- 5/5
Great location, friendly staff, clean facility.
- 5/5
Great area, been here twice now. Easy parking + clean rooms!
- 4/5
Parking was a little high priced..
- 5/5
Everything and everyone was extremely helpful and nice.
- 3/5
The staff at front desk isn’t friendly and the room was not always clean
- 4/5
Nice room, quietness
- 3/5
Staff was pleasant enough, but I wish that they could follow thru as far as keeping my card key active. COULD NOT get into my room/garage/breakfast room on too many occasions!!!! My husband paid for coffee/breakfast multiple time! My room shower on last night there was clogged!! Water almost over flowed, I wonder what tomorrow morning brings. Rug in suite had large stain on it. I couldn’t get a pot of brewed coffee sent up, was told to go down to restaurant and get it myself. So Very disappointed, wish I had stayed at Courtyard by Marriott nearby. Oh, forgot-not even a bottle of water in room.
- 5/5
Good hotel! Would stay again!
- 5/5
The rooms were very clean, but not spotless. We had to ask for staff to return to clean 'gum stuck in the carpet', found upon our arrival. For Elite membership status, breakfast was nice to have. Unfortunately at this location, the menu was limited, supplies were limited on some items; get there early or miss out; and felt repetitive; especially for longer term guests. The staff at the front desk were exceptional and passed along deals where appropriate. The housekeeping staff were very attentive and personable. Coming from Canada, I felt very welcomed. The stay was enjoyable. I would choose Marriott again for future considerations.
- 5/5
Very clean roo
- 5/5
Travelers said it was a very nice room. A+ 10/10.
- 5/5
Desk clerk
- 5/5
The check in staff was great. Not sure of their names, but we checked in Friday 2nd around 5:30 pm
- 5/5
Michael at the front desk was very personable and pleasant. Loved the room layout.
- 2/5
A/C didn’t work, and there’s an overnight parking fee of $42, that is not apart of the room fee. Choose wisely
- 5/5
WiFi would not work. Could not connect to WiFi or internet. Unable to access apps on tv
- 4/5
Staff were very friendly and helpful. Clean room but sliding door between bedroom and bathroom was difficult to slide open and closed.
- 5/5
Lovely staff! The room was very clean.
- 2/5
We've stayed here before and really liked the hotel, but nobody seemed to care about this. I guess if you leave something behind here, it's finders keepers.
- 5/5
Yes
- 1/5
I asked three times for a bedsheet change and towel change three different days to different employees. They all asked what my room number is and I told them, they reassured me they would get it done and every single time that was wrong. Bad service and the rooms were described and looked better on the app
- 4/5
All of the above
- 4/5
good
- 4/5
The location was central to everything we did and made for a great return spot throughout the day if needed. The only drawback was the parking. While checking in, they asked if we had a car— he said there was a parking garage and he would add access for the garage to our room key. At no point did I consider it to be an additional cost. Probably silly of me, but I expected parking to be included. It wasn’t until the next to last day we paid attention to the sign posted that said it was $42 a night for the garage, which of course prompted us to speak to the front desk. They agreed to remove 3 of the 7 days of charges, but said they could not agree to any more of a discount. My primary concern with this is hypothetical… but had I known, had I opted to not be charged for the garage, where would I have parked my car? No street parking near, no access to any other parking garage… it left us feeling a bit disappointed. It didn’t ruin the hotel or the stay, but I would much rather have been made aware upon arrival & check-in. Deciding to ask out of curiosity is all that saved us $126. Overall, great hotel, wonderful staff.
- 5/5
The room was absolutely spotless, the customer service was superb. Housekeeping kept the room nice and tidy for our 7 day stay. Would absolutely stay again!!
- 4/5
The ac did not work too well. Once it cooled off it was fine.
- 5/5
Yes
- 3/5
Room in good condition property is in good condition but the Air HVAC system is not in good condition
- 2/5
$42 per night for parking is scandalous.
- 5/5
Everything was great with my christmas stay.
- 4/5
Easy check-in, convenient location, pleasant staff, and a nice hotel - yet stayed two nights and the room wasn't serviced at all. Besides that...was a very nice stay.
- 5/5
The most comfortable bed and pillows great customer service - really big beautiful clean room. Everything was absolutely perfect. Highly recommend
- 4/5
Staff are very friendly and helpful. Breakfast hash browns were cold and only 1 piece of toast with the sausage and eggs, not buttered.
- 5/5
Great customer service
- 5/5
Clean, quiet, comfortable. Great location.
- 5/5
Good!
- 5/5
Smooth everything.
- 3/5
Everything was well. Just the only thing the AC didn’t work at all. I had to open the door to get some fresh air, and I notify the front desk, but they didn’t fix it thanks
- 5/5
Room was clean & breakfast was good.
- 5/5
Second time staying here and it is amazing every time.
- 5/5
Clean rooms, great helpful staff. Welcomed me when I arrived late from Disneyland to checkin. Helped me in the morning when I missed breakfast. Recommend an excellent breakfast cafe which made my day. Thanks
- 5/5
I had a great experience this weekend at the Marriott Costa Mesa. I was greeted by a friendly young woman at check-in who was working hard to make sure every guest felt taken care of. The rooms were spacious, spotless, and cleaned daily. The location is perfect—close to everything, including Newport Beach, great restaurants, and plenty of shopping. I would definitely visit again!
- 5/5
My stay was wonderful from start to finish. Michael at the front desk was very welcoming. The room was spotless, and the atmosphere felt relaxing and safe. I would definitely stay here again and highly recommend it.
- 4/5
It was solid
- 5/5
Great location.. just a few minutes to John Wayne airport Shopping Centre very close
- 5/5
Good value for the money
- 5/5
Michael and the whole staff always make sure we have an amazing stay!!
- 5/5
Staff at check in was very welcoming and kind. Clean hotel, clean room. Greta area.
- 5/5
The front desk staff member Michael was top notched. Took care of our entire family and made our stay memorable and very enjoyable.
- 5/5
Great room. Very clean
- 5/5
I love the room and the front desk man and the bar lady were super nice. Would love to come back!
- 5/5
Nice
- 1/5
room was dirty
- 5/5
😍
- 5/5
The best
- 5/5
We found staff to be both friendly and professional. Our accomodations were clean, tidy and well maintained. We would definitely rebook future stays here.
- 5/5
clean and well-maintained room at a great price when discounted
- 5/5
Centrally located in OC.
- 5/5
When we checked out, Adrian was nice enough to give us credit because the WiFi wasn’t working - Definitely a nice gesture.
- 5/5
What a great location it’s in the center of everything. Great food, shopping and sporting
- 5/5
Everything was very clean and quiet.
- 3/5
The staff was great and very kind, however there is no complimentary breakfast, and parking is expensive! $42/day. Probably a better hotel if you’re apart of the “M Club”. I’m disappointed but not surprised, everything is a cash grab nowadays.
- 2/5
The movies and streaming didnt work! We really wanted to relax and watch movies. Very disappointing. !
- 1/5
They charge me 84 dollars for parking and didn't tell me, never will stay in thus hotel
- 5/5
Clean room with a nice view facing the lake.
- 5/5
Nice. Easy to get to. Clean. Garage parking is too expensive and spaces small. Hotel was nice.
- 5/5
Great room
- 1/5
$42 a day for parking? Never stated that when making reservation
- 4/5
Didn’t try the restaurant. Good to note that only available parking within a reasonable distance was at the hotel which is not included and cost $42/day.
- 5/5
The service in the restaurant was incerdible! The food was delicious!! One of the best hotel experiences i have had!!
- 5/5
Buen servicio
- 5/5
Wonderful stay and staff
- 5/5
Great location and great rooms
- 3/5
The staff were friendly, professional, and helpful - as much as they were able to be. The room was clean and nice; it was not however what you expect from a Marriott. It lacked many amenities such as a shower cap, Q-Tips, vanity kits, and so forth. Also, the parking cost at $42.00 per day was high. Altogether, as my rating suggested, the place was OK.
- 5/5
Great room! Front desk staff was amazing. Wonderful location.
- 5/5
All was great Thx
- 4/5
The hotel itself was very nice and the staff was friendly, the only thing was the room had a weird dog smell, nothing overwhelming. The room itself was clean.
- 5/5
The room was clean and comfortable!!!
- 5/5
Excellent service
- 5/5
Always happy to stay here
- 4/5
Nice hotel. Great price
- 5/5
Found an acrylic nail on room sofa bed.
- 5/5
Staffs are very friendly and room is clean. Highly recommended.
- 1/5
Very good location and Easily accesible. But hotel needs to keep up with maintenance. Air conditioning unit needs cleaning as its full of dusts. Parking is $42 and not even a valet.
- 5/5
Great
- 5/5
good
- 5/5
i always love staying here
- 5/5
Very
- 5/5
Great place to stay, everyone made you feel welcomed and comfortable. The manager was so nice and even accommodated us when we told them how awful the hotel we were at before them was to us that lead us their way. Our bed was made every day and provided us with fresh towels. Great place
- 5/5
Michael, Brandon and the entire staff always provide us a great stay.
- 4/5
The room is clean and the hotel is located near a large shopping center. Great location.
- 5/5
I have been there a number of times and enjoyed myself as usual. I did not leave the Hotel. I had dinner, then a spa in the morning. I enjoyed the relaxation.
- 4/5
Nice balcony view, nice large room
- 5/5
Hotel service was awesome my number 1 hotel
- 5/5
Michael at the front desk was excellent, great customer service from all the staff!!
- 4/5
The balcony view was very nice. The room provided a very conducive work environment.
- 5/5
All the staff was very polite, and accommodating hotel in the Costa Mesa area.
- 5/5
Brandon & Michael were amazing staff bartender and manager
- 5/5
my favorite hotel of all time, best workers best cleaners, everything is the top of the top best, and Michael is the sweetest worker i’ve ever meet, always come here every week and it’s the best part of my week when i go.
- 5/5
The reception service was excellent. Sari was very helpful, professional, and welcoming. He made the check-in process smooth and was always ready to assist with anything I needed. His kindness and efficiency gave a great first impression of the hotel. Thank you, Sari, for the outstanding service
- 5/5
The staff at the location very polite and customer oriented. Can’t wait to go back.
- 4/5
$42 a night for parking is ridiculous. Will not stay again.
- 4/5
Staff was friendly and check-in was quick. Not a bad place to stay. I recommend keeping a keycard to exit out of the parking garage as there is also a box to drop off your keycard on the ticket machine at the exit.
- 5/5
i love the location and its very comfortable, clean, helpful ataff
- 5/5
Your are close to everything.
- 5/5
Clean room, pet friendly.
- 5/5
👍
- 5/5
Clean room peaceful welcoming staff
- 4/5
Great hotel and friendly staff, but no house cleaning for our 2 day stay. Clean towels shouldn’t take a phone call, especially with $40+/day parking fees.
- 5/5
Check was seamless as was the check out. Other than a few ants that were attracted to unsealed food/snacks, the property, rooms, and customer service exceeded expectations. We'll be back to stay again when in the area to see more shows and performances nearby. Many thanks 🙏.
- 5/5
not sure why they charge for parking....I was not aware
- 5/5
Great!
- 5/5
Great location.
- 5/5
Everything was great! Quick check-in, comfortable beds. Parking way to expensive!
- 4/5
Property was in a nice area, and was very clean besides a couple hairs left in the shower ,but was no biggie! The guy checking us in seemed a bit irritated but check in was very quick and easy. Parking was a bit hectic, they need more oversized vehicle parking for sure. I would recommend this property.
- 2/5
Booked because it was $121 - no other reason. Unknowingly charged $42 to park the flippin car.
- 5/5
Very clean and quiet!
- 5/5
I feel safe and was able to relax
- 5/5
The staff were very nice and the hotel was very clean and spacious.
- 4/5
Family friendly!
- 3/5
42 usd for parking is excessive: other hotels in same area include it for free for a competitive price. A room for 4 people is not quite recommended: The sofa bed is not confortable, and the the king bed was not CA king size, it looked more like a queen size.. Everything else is good: clean room, great shower. The incident of the beeping CO2 alarm was quickly fixed. The elevator stopped working (probably because some guys entered with electric bikes) but they gave us access to an alternate backdoor employee elevator. We tried asking for extra sheets but no one responded the phone in reception, maybe because they were busy fixing the elevator..
- 4/5
Stayed here for UCI graduation and it was close and convenient to the campus. Hotel is clean and rooms were nicely appointed.
- 5/5
Very clean hotel. Easy check in and out.
- 3/5
The property was great but I’ve never stayed in a room so small at a hotel. The description also stated that it was a suite but the room size was far from that.. also the room that I reserved stated it would be a king bed and a pullout bed but when we arrived the staff told me that they only had a room with a twin bed and a pull out bed. I was there with my mom, brother and brother-in-law and their baby so I asked the front desk if they could accommodate us in any way and they were of no help
- 5/5
love this hotel everything is perfect .
- 5/5
Loved the cleanliness and inviting environment
- 3/5
More only received one for 3 guests . Pool area super busy- people with coolers. Staff removed water in the evening and did not replace
- 4/5
A crack In the washroom Wall. Otherwise everything else was as great.
- 5/5
Great staff and clean property. Rooms are big and beds are comfortable. Staff goes above and beyond to make our stay amazing. Thank you.
- 5/5
Hotel was a great quiet location. Loved the bar and pool area with many places to lounge. Super clean and had a great ambience. Close to stores and restaurants. Would definitely stay again.
- 3/5
Everything cost extra or not available to the customer. Complementary breakfast was only for platinum members.. parking at the hotel was an extra $42 a night. Lush shower towels, not so lush old and flat.
- 4/5
Good customer service
- 5/5
Adrian at the front desk made our stay extra special by welcoming us with his warm smile, taking time to explain all the amenities, answering all our questions & encouraging us to use our marriott rewards program more often. He explained the benefits in more detail and made us feel important. He has one of the best customer service skills we have seen in a long time. Starting off our trip with such a positive experience set us up for a wonderful stay. We enjoyed our time immensely! Thank you Adrian! The rooms were also clean & well kept. The hotel is situated in an excellent location!
- 5/5
The hotel staff were great and the surrounding areas are very nice to walk around.
- 5/5
It was clean
- 5/5
All perfect super nice place
- 1/5
The toilet was was making a running sound the entire time and couldn’t sleep because of it
- 3/5
Booked a king bed, but the hotel put me in a room with a double bed and single bed. They do not accommodate or prioritize bookings through Expedia. Beware
- 5/5
Stay was great ! Sari was so nice, he is very welcoming and super professional. I will definitely be coming back to stay here !!
- 5/5
Nice clean rooms large
- 5/5
Loved this hotel. Rooms were nice. Front desk was so kind! Will definitely be staying here again.
- 4/5
Overall the property is great and luxurious. The only downside was the hidden parking fees. I was told two different things by two different employees when it came down to the parking area.
- 5/5
I didn’t like that there was a extra fee for parking. The fee was not clear when I booked my stay.
- 5/5
Great Staff, the hospitality was excellent.
- 5/5
Great place to stay
- 5/5
Front desk staff was wonderful - super helpful, kind and full of positive energy.
- 1/5
Horrible customer service. I got 2 beds instead of the king with a room view
- 5/5
Excellent
- 5/5
Nice
- 5/5
Grate value
- 5/5
Very good for the money
- 5/5
Great hotel. Everything was really nice, rooms were comfortable and staff is friendly. Parking is pricey but that wouldn’t sway me away from staying here again. Dined in the lounge/bar and the food was excellent 5/5 would recommend especially at the price.
- 5/5
Great time
- 5/5
Hotel was very clean & staff was friendly. Comfortable beds. Very close to shopping centers
- 5/5
No
- 5/5
Clean and comfortable
- 3/5
I’ve stayed at the property a few times but this time my first room was very dates. The bathtub was chipped terribly. They moved me to room 533. Great view of the pool but it was dirty as well. Water stains on the desks. Hair in the shower. Something got missed here!
- 1/5
Honestly the worst experience I have ever had! I already booked and paid for this trip I’m advance with Expedia. When I checked in at the hotel I was charged $1,083 because they didn’t pay attention that I already had the booking with Expedia, they weren’t able to refund my money so now I have to wait for my bank to dispute the charge. 4 days later we are checking out and the hotel charges me another $761 on top of the $1083 they already “accidentally” charged me! So all together this hotel mistakenly charged me $1,844!!! That is absolutely insane! The hotel said they were unable to stop the charges and I just had to call my bank, so now I have to wait 10 business days to get my money back. I’m just so blown away how I accidentally get charged all this money. It has been the worst experience ever!! I wouldn’t recommend staying at this hotel to anyone.
- 5/5
Everything was great! From the Front Desk to room staff. Thanks!
- 4/5
Wifi in room didn't work. coffee in room but no coffee maker. $42 a night to park a bit ridiculous. I give it 3 stars
- 1/5
This was the worst hotel we’ve ever stayed. Parking was $50 per night per car.
- 5/5
Great stay!
- 4/5
It was clean and the floor plan was nice
- 3/5
Average hotel
- 5/5
Everything was perfect, check in very simple no waiting, facilities were beautiful everything super clean, room very clean perfect size very comfortable, comfortable bed and great pillows easy air-conditioning to control, was a beautiful view with a balcony, absolutely will stay here again
- 5/5
Hw
- 5/5
Nice location, friendly staff, and comfortable rooms.
- 5/5
Great experience
- 5/5
N
- 5/5
We had a pleasant time during our stay. Restaurant on site was very convenient
- 5/5
Bar was accessible but I wish they had better parking. Very friendly staff and clean hotel
- 5/5
Nice and clean
- 5/5
I can’t get points on my nights at the hotel because I booked it trough Expedia and it is annoying!
- 5/5
Really lovely, great patio, pool, spa. Friendly and efficient staff.
- 5/5
Everything is just great, thank you
- 5/5
Very clean and crisp. Enjoyed that a microwave was available on the floor. Only disappointment was the ice machine broken on our floor.
- 3/5
It was nice but seemed understaffed and low on services like room service and house keeping.
- 5/5
The Staff was great. Excellent bar and pool area.
- 5/5
Wonderful service clean rooms extremely beautiful view. Just a wonderful experience in my two day stay was unable to get into the VIP club breakfast.
- 5/5
Wonderful service wonderful staff everyone was very nice. I had an extremely enjoyable two day stay was unable to get into the club VIP breakfast.
- 3/5
We request to clean our room but the bed not made, and bathroom still dirty. Parking is very expensive. Restaurants are expensive . Better go eat out you get what you paid for. It’s going down. Not coming back.
- 4/5
Great views, very comfortable, great service, wonderful experience! Expensive wifi, but that's about as much of the complaints as I have. Everything else was wonderful.
- 5/5
i love staying here cus its clean and comfortable
- 5/5
Excellent property. This is the second time I have stayed there and I will stay there again.
- 5/5
Awesome hotel. Customer service was over and beyond what I expected.
- 5/5
Except the parking, very limited for big trucks
- 2/5
Staff was extremely rude
- 5/5
Best, Aaron & Jade
- 5/5
A permanent morning coffee station was conspicuous in its absence at such a nice hotel.
- 5/5
I had a really great day at this hotel. I felt like the customer service/front desk staff was really helpful and accommodating. The room was very clean and the bed very comfortable. No complaints I would definitely stay there again. Actually one complaint, the parking prices are outrageous at $42 a day. Thankfully I got a good deal on the hotel or I would’ve been pretty annoyed.
- 5/5
Great place for pets and very clean.
- 4/5
Parking fee is too expensive. Bath towels smell funny. Seems like a nice and safe area.
- 3/5
Room was not ready when checking in. Clothing from previous occupants left in room. Was not sure they even had checked out. Was then moved additional 3 times. 😳😵💫 We were late arrivals after 12:00 am Not a very great situation and leaves a bad impression on hotel. Attendant at desk was kind and did provide great service to try salvaging situation.
- 4/5
Pretty quiet area.
- 3/5
$42 per day for hotel parking is too high compare to the industry.
- 5/5
Michael, Brandon, Fabiola, Chris and the whole staff all treat us very well everytime we stay. We thank all of you
- 5/5
Wonderful location and property.
- 5/5
Everything was great Staff was amazing
- 5/5
Nice and convenient location close to the freeway.
- 5/5
nice place to stay
- 5/5
Everyone especially Michael, Brandon, Chris and Mena always treat us very well, thank you
- 4/5
The room was small for a king bed bur they had a microwave which was excellent omg nice place
- 5/5
wonderful place!
- 5/5
I loved the spacious room and modern upgrades
- 5/5
Awesome
- 5/5
Great
- 1/5
I got injured from my hotel room door. The door closes really fast and broke my left foot. The staff was horrible and dealing with this.
- 5/5
Very quiet and clean
- 5/5
Always amazing at this Marriott.
- 5/5
The only thing, I didn’t like is the parking charge $39
- 4/5
Property location is perfect for all things OC. A lot nicer than the hotel circle a mile or two away. Not many places to eat in the area but that's not this hotels fault. Beautiful new OCMA Art museum across the street. Beautiful grass area right outside the hotel that has a small lake shared with the nearby condos and hotels. Moments when you can sense this is/was an older hotel, so it's impressive how modern, clean, and upscale they've managed to keep it. Only thing I would change is the lack of there being like a snack market/pantry thing inside the hotel lobby instead of fancy restaurant. Elevators make you walk by the bar too often, dont want to say hi every time i pass lol. Wish there was ANYTHING vegan/vegetarian on restaurant menu. Also, the main room inside my room, the room with the bed, had not a single outlet inside it, no possible way i could have my phone charging while sleeping next to it. I almost thought I was going crazy trying to find one, so I had to extend my phone on a few different chargers coming from living room area just because I was so scared of not hearing my alarm go off. Even whatever outlets were used for tv/lights were like tucked away and unusable. I'd stay here every trip if price cheaper.
- 3/5
Check in staffs were rude.
- 5/5
This is a lovely hotel, convenient to the 405, South Coast Plaza, and Irvine. The staff is friendly and professional. The grounds are beautiful- lake on the back side of the hotel. The food in the restaurant was delicious.
- 5/5
Very nice establishment
- 1/5
The pool was nice
- 5/5
Annie Myazoe was wonderful, she helped us check in, it was easy and seamless! She was very nice and hospitable, always has a smile and answered all questions we had. She’s very knowledgeable. Will definitely stay again in the future.
- 5/5
Very clean and maintained hotel, staff were all nice, location was perfect for family to just relax and enjoyed the weekend bybthe pool.
- 5/5
It was close to a shopping area and was quiet
- 5/5
Everything was perfect
- 5/5
Very nice
- 5/5
Beautiful property close to John Wayne airport, Disneyland , the beach.
- 5/5
Room is clean and smells good and so quiet at night staffs is nice and kind for me
- 5/5
amazing
- 2/5
Did not look ke the room they gave us. Will not stay in this room again.
- 5/5
Clean fast check in
- 3/5
The property was very nice and clean, but the fan from the air was loud and kept me awake most of the night. I finally just opened the window and turned it off, but then the garbage truck came and made rounds picking up the large bins. Needless to say, I woke up exhausted. The most disappointing part was the fee that was charged for me to bring my dog, it was $150 for one night, more than the entire cost of the room. I guess I missed that somewhere on Expedia when I made the reservation. I saw the hotel was pet friendly, but I had no idea it would cost more than a night at the hotel to bring my dog. We were in the room all of about 10 hours, so that was $15/hour for my dog to stay with me. The hotel was otherwise very nice and staff friendly.
- 5/5
.
- 5/5
good environment
- 5/5
Awesome place I love Marriott hotels
- 5/5
The location and how clean it was kept
- 5/5
Chris, Michael, Brandon, the Maid Staff, and everyone always treat us very well. Thank you for everything!
- 5/5
Our stay was wonderful. Our room was big and clean. The gym had various options for workouts. Staff is super friendly and very helpful. Differently making this Marriott our go to hotel. Is was an amazing weekend.
- 5/5
Great hotel! Rooms, staff and location are excellent!
- 4/5
No blower in the room.
- 5/5
Easily accessible from major highways. The property is quiet, clean, nice, and beautiful with a lake which is surrounded by walkway for walking.
- 5/5
Michael is amazing
- 5/5
Staffs are very nice and helpful
- 5/5
Perfect stay only issue is the $39 overnight parking fee
- 5/5
Very amazing clean and efficient with the staff to the rooms and everything in this place is always amazing every time I stay here.
- 5/5
This has always been my favorite place to stay at! It’s my go to for staycation with my partner or friends.! I always recommend this place to anyone! Worth every buck! Amazing and wonderful staff! Always have had the BESTTTTT service !
- 5/5
The beds were very comfortable and and the room was extremely quiet, no room noise, nor loud air conditioning, no other noises.
- 5/5
Cool!
- 5/5
Luke did an amazing job getting us checked in
- 5/5
I really enjoyed the suite.
- 1/5
Started off getting a room that wasnt cleaned. Then they only had one elevator working . But talking to other people it has hasnt been working for awhile (a year) . So the line to use it was very long more than 40 mins to go up.
- 5/5
Great hotel.
- 5/5
Great stay. Check in was great, very nice staff. Room was perfect.
- 5/5
The only negative thing is the parking $39 to park your car overnight is ridiculous but other than that I really enjoyed my stay and I will definitely come back.
- 1/5
Terrible experience overall honestly. There was leftover food from another stay in our fridge that wasn’t ours. I called front desk no answer. I had to walk down to ask front desk to send someone up to clean it up and wipe it down. Water and Ac wasn’t working both stuck on hot. Just overall bad experience
- 5/5
So so clean! I’m immunocompromised and was staying their because my home is currently inhabitable and got deathly sick from it and have been in 5 hotels in the last 3 weeks and it was a breath of fresh air seeing how clean it was so I didn’t have to overly sanitize like I did at other places. Thank you Marriott!
- 3/5
Everything about the property was great just not the broken elevator and the parking. Garage door wasn’t working a couple times and one of the elevators wasn’t working. Check in and checking out was horrible since everyone was trying to get to their destination with only one elevator available.
- 3/5
Very poor service
- 5/5
Great
- 5/5
It was close to my community.
- 5/5
Michael, Brandon and the lady of who checked us in were amazing and always treat us very well. Thank you for everything as always
- 5/5
parking expensive
- 4/5
The King suite was very convenient when traveling with kids. The hotel was a decent size and extremely quiet even though it was busy. Parking is a bit tricky with a larger vehicle, but the hotel was accommodating and offered an alternative. The only downside was that only 1 elevator was in working order and the TV in our bedroom didn’t work during our stay. Overall, it was a convenient hotel perfect distance from the beach and Angel stadium.
- 5/5
Clean, nice area
- 5/5
Hotel is great however the parking fee is ridiculous
- 5/5
Very nice
- 5/5
Perfect stay for a work trip. Very clean. Great restaurant. Great staff.
- 5/5
Michael, Isiah and the whole staff always treat us so well and we always wish we could stay longer.
- 5/5
By far the greatest marriott ive ever stayed at. The rooms are emaculante. The service is standard for a king or queen. Just an amazing experince.
- 1/5
never again
- 5/5
Atmosphere was very nice! The M club and evening Bartender was friendly and accommodating and had great customer service - made us feel welcomed evening the late evening e were still there with friends. Room was clean however the room smelled like smoke although it was a nonnsmoking room was my only complaint. Otherwise this would have been a 4 star rating.
- 5/5
I
- 3/5
I wasn’t provided the room I booked
- 5/5
The staff was friendly, the room was clean. I enjoyed my stay!
- 5/5
Nice affordable hotel especially for the location
- 4/5
The property was beautiful, the staff could have been nicer.
- 5/5
Very clean and well maintained
- 5/5
Great place to stay
- 1/5
I stayed on the third floor and I had trouble breathing and my allergies were horrible. We turned off the air conditioner which slightly helped but will never stay there again. Came home with a sinus infection.
- 4/5
Loved the water feature behind the property and the bar area was fun
- 5/5
Great location. Close to freeway and safe and retail shopping
- 5/5
Everything was a short driving distance from the hotel. Perfect place to stay if you're going to attend any of the theaters in the area.
- 3/5
Excellent staff, large rooms. But no Cell service and the hotel charges for wifi. I won't be back.
- 5/5
Thank you
- 5/5
Nice quiet rooms
- 3/5
Had a nice stay. But had some very poor customer service at the guest desk by CHRIS. He was very rude, unwelcoming, and most importantly, unprofessional. Please be aware of the types of employees that are employed, as this made my experience enjoyable from the very beginning.
- 5/5
Place was on point 💯
- 5/5
It was so convenient and everyone was very nice. I appreciated the ease of parking as well
- 5/5
Clean and comfortable
- 4/5
great place to stay. will come back
- 5/5
I loved staying here.
- 5/5
Loved our stay at this hotel! The staff were very accommodating and the room and hotel were very clean. The room we had reserved with a king bed and pool view was not available when we checked in and the front desk associate waived our parking fee and gave us late check out! Would recommend this hotel to friends and family!
- 5/5
Great stay and great staff!
- 5/5
This hotel is excellent with beautifully appointed rooms. Those with views of the pool are superb. Checkin was easy and the associate at the desk was great. My only complaint is that breakfast was a mess. The staff looked overwhelmed by all the people and kids and were unorganized. I get a menu myself, and even after that no one came to take my order, so I decided to leave.
- 2/5
Charge for everything, not even coffee included. Nice place that nickels and dimes for everything.
- 5/5
Beautiful hotel. Wonderful friendly staff
- 5/5
Staff is very helpful
- 5/5
Quick and easy to check in and out
- 5/5
They charge $39 parking I can believe
- 3/5
We encountered 2 different employees that were rude and made comments how they had no patience with kids despite working in hospitality
- 5/5
All over perfect stay
- 5/5
Clean & comfortable... Bed was very comfortable...
- 5/5
the view of the pool and courtyard was incredibly beautiful
- 5/5
Bed was super comfortable, room was spacious and location was perfect! Will stay here again.
- 5/5
Amazing !
- 5/5
VERY NICE!
- 5/5
We had an amazing stay at this hotel! The hotel is very clean and quiet.
- 5/5
Great stay, love this property. Would definitely go back
- 5/5
Great stay! Would come again :)
- 5/5
Was a bit skeptical staying here after the reviews but this place knocked it out the park , gave me free parking . Staff was amazing , everything was clean and perfect. will definitely stay again !
- 5/5
Great place to stay
- 4/5
2. short black hair filled on the wash cloth 3. golden hair found near the coffee pot 4. No one took my order in the dinning area (9pm ish, front desk said it's closed at 10pm) It should be a good stay with large room and new facility. However, I was quite disappointed and don't think this is what Marriott should be doing.
- 5/5
Friendly staff
- 2/5
Sheets were not clean
- 5/5
Everything was amazing honestly. The only thing I can say is their was hair in the tub
- 3/5
Second day, we asked for toothbrushes and they couldn’t bring them up for because staff was in a meeting so we asked if we can go down to get them. Waited 15 minutes for them to come back after looking for toothbrushes saying they were out.
- 5/5
We loved the room and the view, but parking and breakfast were extra and way more expensive than anticipated.
- 5/5
Very clean property and the staff are very kind.
- 5/5
Guest check in was fast and friendly and parking convenient. Plus there was good eating all around
- 5/5
Hotel was clean and modern. Parking fee was bit steep, but other than that, we enjoyed our overnight stay.
- 5/5
great stay !
- 5/5
Great time.
- 4/5
No room service was kind of a bummer and the staff could be friendlier
- 5/5
Very clean and comfortable air in the room was fresh. Bed was perfect.
- 2/5
Two main things that really irked me. First the surprise of having to pay an additional $40+tax for parking. When you look at hotel prices and they already have a ton of stupid fees and you are expecting to pay a certain amount, getting hit with an additional $50 just to park is terrible and annoying. Tell people before they book …. Secondly the gym is in bad shape. Several pieces of equipment are broken and worn and the benches are super wobbly. Maybe invest some of your parking money into the gym so they can vent their $50 frustration.
- 5/5
It was very nice place and quiet. Close to the shopping Mall. Tons of great restaurants and Starbucks. Nice neighborhood area walking distance to Sergerstrom Hall. I enjoyed my stay there and I will stay there again.
- 5/5
You have to pay for the parking 😒
- 5/5
Our stay was amazing as always
- 4/5
Great location close to South Coast Plaza and SNA
- 5/5
Na
- 5/5
Really enjoyed our stay. Property is very comfortable, quiet, and relaxing. Loved it.
- 5/5
Thank you
- 5/5
The stay was absolutely wonderful. The check in process was quick and had no problems. Rachel was amazing with making accommodations for us. The room was clean, the bed was super comfortable and the balcony is the icing on the cake. It was a romantic and relaxing Valentine’s weekend!
- 5/5
Good
- 2/5
My son used the hide-away bed and consequently got sever hives afterwards. He never gets hives. This experience dampened our trip.
- 4/5
I also don’t understand why the fee in my booking and what i paid is not same amount in the receipt and take out from my account ??
- 5/5
Beautiful, up to date, and clean property.
- 2/5
Overall, I had a great trip. However there were a few things that did make me upset. First of all, Expedia never mentions that the room you reserve isn’t guaranteed nor is the view. So if you pay an extra 50$ per night on a room, you’re throwing it out the window. Secondly, the hotels parking doesn’t accommodate vehicles under 6’2”…I have a large pickup truck. Luckily the hotel had me park at the 15 min parking spots but charged me the $40 parking fee anyway even though I never used the structure which they charge the money for. With all this being said, I am never getting a hotel through Expedia again.
- 5/5
Overall, seamless experience
- 1/5
They literally changed my room 3 times. Had a king bed kept on giving us two twins. Wasted 3 hours of our time after a long drive at night. Room had more than 10 bugs including in bed and all over the room. Complained and they said we cant do anything because I got the room through Expedia. Horrible service and nasty rooms
- 4/5
Great type of the room, nice location and clean facilities.
- 5/5
Good stuff Manard!
- 5/5
Great location. Nice rooms.
- 5/5
My check in experience was phenomenal. The person was super friendly and knowledgeable.
- 5/5
Conveniently located
- 5/5
Michael at check in was excellent!
- 5/5
Everyone was great, Michael at r reception was amazing as usual. Thank you for everything
- 5/5
The only thing I didn’t like was lack of available coffee in lobby at 6am. Otherwise great hotel!!!
- 3/5
Very nice and clean. Just FYI parking is an additional charge.