Hilton Garden Inn Corpus Christi

The room was clean, quiet and the beds were very comfortable!

Staff went above and beyond to accommodate guests.

Run down

Breakfast Dirty and the staff wasn’t nice

The location was tucked away from freeway.Hotel was close to restaurants and retail shops and mall.My check in and check out process was very smooth. The hotel was a bit dated.

Property was filthy. Carpets are disgusting, outside smells. It was a horrible experience. We couldn’t wait to get out of there.

Never even stayed one night. Horrible hotel. Still charged my 400.00 and a hidden parking lot fee. I checked in, took one look at the room and the look at the surroundings and checked back out. Never should have been charged at all.

Hotel has issues with cleanliness and general upkeep. We moved rooms twice during our stay. First rooms bathroom door handle broke off and locked my daughter inside the bathroom. Second room had cockroaches. Both rooms had hair covering the bathroom floors. Ice machine broken on first floor. Carpet in hallways were not vacuumed. Air conditioning unit was rusting away. It was pretty disappointing for a Hilton.

I liked the friendly and speedy customer service. I also liked that there wasn't too many people in the swimming pool. Overall the location was great! I found live roaches in the restroom. The bed was a little hard so sleep in. The room smelled like cigarettes.

I found live roaches in the restroom. The bed was a little hard so sleep in. The room smelled like cigarettes.

Pool was filled with no guest, outdated TV that didn't work. Parking lot had huge potholes, front desk gave out my room information and the hotel and my room had a musty mold like smell

We checked in Friday afternoon and immediately informed the front desk that we did not have HOT water in the sink they said they would have it fixed they did not Saturday morning we asked again to fix the hot water and the desk people said they would they did not Saturday afternoon housekeeping had not come to our room so I went to the desk and checked on that and I was told they would not clean the room until after 3 days unless we requested house cleaning daily I requested house cleaning daily and never got it. we had to go to the front desk for clean towels Sat,Sun and Mon. the trash bags in the room were full and never emptied the bathroom floor was filthy from daily use and shower usage and we had to get toilet paper from the front desk this hotel stay was not worth the money we paid plus we had to pay extra for using their parking lot. we have had better service from cheaper hotel than what we received from this Hilton Hotel.

Location Nothing

Location Nothing

First time ever staying here and the place was really nice. That air conditioner was really good really cold. The staff helped me out a lot and answered all my questions on all I it’s a pretty good place. Definitely coming back again and also keep up the good work guys.

Room was very clean and smelled cleaned.. staff was excellent… only small issue was the coffee in front to be fresh and hot… other than that was an excellent stay

The staff were so WONDERFUL! I had last minute changes and the staff were so sweet and helpful to get my updates made and accommodate my extra travelers. Janie kept in touch and made sure everything was taken care of. Monica made sure our stay was everything we needed and was always available! Breakfast was amazing, and the host was so good my group! JC was so welcoming when we arrived SUPER late that Friday evening, but made sure we were met with kindness and friendly service. BEST STAY EVER! Made new friends at the lobby bar even! Had a marvelous time getting to tour TAMUCC with my daughter and we can't wait to come back. Will be using this hotel for every Corpus Christi stay! Thank you!!!

Hotel was okay. You can tell it's an old building with fresh paint.

Superb

Bad area . Dark parking slots. Make it if you arrive late not safe hotel . There is a right outside door with out lock and any security camera in this side of the building. Say it will be locked but the lock isn’t installed. We saw many of homeless around the hotel .

Elevator/ towels/

Found some dead water-bug in dinning area..

Good

Clean room

Clean room

Although my ground-floor request (made 4 months earlier) was honored, several serious issues occurred: • ADA shower caused water to run across the entire bathroom floor, creating a slip hazard. We used multiple towels to prevent falling. • Toilet paper and towel holders repeatedly fell off the wall. • No hand soap was provided. • Beds and pillows in both rooms were extremely uncomfortable, causing neck pain. • My bed sheets had visible dirt/makeup marks; I cleaned them myself before sleeping. • Despite both bookings being made through Hotels.com, my daughter’s room rate was over $100 more than mine. The only positive experience was the bartender, Correy M., who provided exceptional service.

Although my ground-floor request (made 4 months earlier) was honored, several serious issues occurred: • ADA shower caused water to run across the entire bathroom floor, creating a slip hazard. We used multiple towels to prevent falling. • Toilet paper and towel holders repeatedly fell off the wall. • No hand soap was provided. • Beds and pillows in both rooms were extremely uncomfortable, causing neck pain. • My bed sheets had visible dirt/makeup marks; I cleaned them myself before sleeping. • Despite both bookings being made through Hotels.com, my daughter’s room rate was over $100 more than mine. The only positive experience was the bartender, Correy M., who provided exceptional service.

Yes

Yes

Absolute wonderful service and staff. Excellent bar service and clean reasonable rooms. Will be back

Absolute wonderful service and staff. Excellent bar service and clean reasonable rooms. Will be back

no

Room was clean, comfortable and quiet. No complaints.

Room was clean, comfortable and quiet. No complaints.

Very good

Superb

Pleasant

Nice place

Nice place

No breakfast

I had coffee and one of the sweet breads

Quick easy Check in. Very polite and clean

Quick easy Check in. Very polite and clean

Exceptional

I made reservation and was paid in fiull. I had car trouble that evening and when I arrived to hotel I was told I couldn’t check in 😡

I made reservation and was paid in fiull. I had car trouble that evening and when I arrived to hotel I was told I couldn’t check in 😡

Comfortable room. Nice staff. Quiet overall. Very good experience

Comfortable room. Nice staff. Quiet overall. Very good experience

Leak in lobby coming from AC vent. Complimentary coffee this morning was cold. Sad used to be a good place.

Leak in lobby coming from AC vent. Complimentary coffee this morning was cold. Sad used to be a good place.

Very good

Good

Nice location, everything clean, good breakfast

Nice location, everything clean, good breakfast

Disappointed hotel charge $15 for breakfast, overlooked when this hotel.

Disappointed hotel charge $15 for breakfast, overlooked when this hotel.

The winner was the staff. Corey was a dream and a great psychiatrist. Frances was fun and made my time at the bar fun. Front desk staff were accommodating and made me feel truly welcome. Free snacks and water didn't hurt :)

The winner was the staff. Corey was a dream and a great psychiatrist. Frances was fun and made my time at the bar fun. Front desk staff were accommodating and made me feel truly welcome. Free snacks and water didn't hurt :)

Great service

Great service

Not sure if there was a water leak on the top floor but wasn't a pleasant site of the repatch of work done to the ceiling.

Not sure if there was a water leak on the top floor but wasn't a pleasant site of the repatch of work done to the ceiling.

I ended up sleeping in my truck in the parking lot. Hoping to get a refund.

I ended up sleeping in my truck in the parking lot. Hoping to get a refund.

Very friendly and quick

Very friendly and quick

Superb

Smells

Smells

Very friendly and efficient staff, but we did have to wait quite a while for drinks while the bartender was busy in the office.

Very friendly and efficient staff, but we did have to wait quite a while for drinks while the bartender was busy in the office.

very clean room and the bed was super comfortable. staff was very friendly

very clean room and the bed was super comfortable. staff was very friendly

Rooms were clean, staff were very friendly. Booked this stay last minute and still were able to help us get 2 rooms next to each other

Rooms were clean, staff were very friendly. Booked this stay last minute and still were able to help us get 2 rooms next to each other

That would be Corry and Juan. Corry was just super friendly and helpful found us other restaurants to eat at . She had the same level of customer service with everyone there.

That would be Corry and Juan. Corry was just super friendly and helpful found us other restaurants to eat at . She had the same level of customer service with everyone there.

Stay was decent.

Stay was decent.

Great location, very friendly staff

Great location, very friendly staff

Lobby is beautiful, check in was swift and easy. Our room smelled of mildew and humidity and we had to be switched to another room. It smelled horrible

Lobby is beautiful, check in was swift and easy. Our room smelled of mildew and humidity and we had to be switched to another room. It smelled horrible

Very good

Overall it was a good stay but it did not feel like a Hilton or anything better than a 2 star hotel. Breakfast was not included, but I knew that coming in, the downside was the paid breakfast buffet was not any better that what you get at other hotel's complimantary breakfast. Bottom line, the value of this hotel was subpar for what you pay. I would defininitily look elsewhere when staying in the area.

Overall it was a good stay but it did not feel like a Hilton or anything better than a 2 star hotel. Breakfast was not included, but I knew that coming in, the downside was the paid breakfast buffet was not any better that what you get at other hotel's complimantary breakfast. Bottom line, the value of this hotel was subpar for what you pay. I would defininitily look elsewhere when staying in the area.

All of the staff was very friendly and helpful. The gentelman at the front desk was super welcoming - CJ I think?

All of the staff was very friendly and helpful. The gentelman at the front desk was super welcoming - CJ I think?

Exceptional

Clean, friendly staff,

Its good

Its good

Nice property

Nice property

The shower seemed dirty and was constantly filling up. Had to keep unclogging the shower

Very quick check in, close to restaurants. Clean lobby & rooms

Very quick check in, close to restaurants. Clean lobby & rooms

Great staff and rooms were nice

Great staff and rooms were nice

I had high hopes, since the reviews were good. The check in was great, Juan was super friendly! Then I got to my room, the bathroom had a burned out bulb and it smelled like wet dog and feet. I guess the carpet is old. To be fair, I could have said something but didn't. The following morning, I fixed myself a cup of coffee before visiting family in the area and there was a giant dead roach not too far from the coffee station. I was so put off that I didn't say anything and just left for a while. When I got back, I went ahead and checked out A WHOLE DAY EARLY! I did tell the front desk staff about my concerns and despite the breakfast being over, the huge roach remained...visible from the from the front desk. THAT'S HOW BIG IT WAS.

I had high hopes, since the reviews were good. The check in was great, Juan was super friendly! Then I got to my room, the bathroom had a burned out bulb and it smelled like wet dog and feet. I guess the carpet is old. To be fair, I could have said something but didn't. The following morning, I fixed myself a cup of coffee before visiting family in the area and there was a giant dead roach not too far from the coffee station. I was so put off that I didn't say anything and just left for a while. When I got back, I went ahead and checked out A WHOLE DAY EARLY! I did tell the front desk staff about my concerns and despite the breakfast being over, the huge roach remained...visible from the from the front desk. THAT'S HOW BIG IT WAS.

The breakfast was great, offering a variety of breakfast items. every thing was good.

Pool was dirty this trip, but clean on previous stay

Your staff was very rude. No smiles. No thank yous. We asked about getting coffee in the lobby and we were told that there were coffee pots up in our room. Although most hotels offer coffee and water as a free service to their guests. The cookies at the front desk were burned, and there was a lot of noise coming from children in the hallways that were running back-and-forth for a very long time, although it was reported to the front desk, we were told that quiet time was not until 10 PM. What is this, a hotel, or a dorm room? Lastly, we ordered a room with a rolling in shower, however, the bathroom had a tub. We were told very rudely that this was the room that we had booked.

Your staff was very rude. No smiles. No thank yous. We asked about getting coffee in the lobby and we were told that there were coffee pots up in our room. Although most hotels offer coffee and water as a free service to their guests. The cookies at the front desk were burned, and there was a lot of noise coming from children in the hallways that were running back-and-forth for a very long time, although it was reported to the front desk, we were told that quiet time was not until 10 PM. What is this, a hotel, or a dorm room? Lastly, we ordered a room with a rolling in shower, however, the bathroom had a tub. We were told very rudely that this was the room that we had booked.

Big cucarachas in my room # 245

Big cucarachas in my room # 245

Nice and clean property

Nice and clean property

Great place to stay, clean

Great place to stay, clean

The Accessible room I had was perfect. I just had difficulty walking to the room all the way to the back. Also, the doors are very heavy and I didn't find a way to prop it open. I had 3 bags and had to carry them in one at a time. I refer staying where breakfast is included. But the room was great.

The Accessible room I had was perfect. I just had difficulty walking to the room all the way to the back. Also, the doors are very heavy and I didn't find a way to prop it open. I had 3 bags and had to carry them in one at a time. I refer staying where breakfast is included. But the room was great.

Pool Too many freaking hidden fees charged a extra $150 in fees not worth it

n/a

Breakfast was very sub-par, large dead roaches were found in the public area down stairs, TV is the common area downstairs did not work on first day and on the second day the channels were dry limited.

Breakfast was very sub-par, large dead roaches were found in the public area down stairs, TV is the common area downstairs did not work on first day and on the second day the channels were dry limited.

Located near numerous top tier restraunts as well as to PINS and Port Aransas.

Located near numerous top tier restraunts as well as to PINS and Port Aransas.

We showed up AFTER check in time, our room was not ready. We waited 45 minutes. My partner is in a wheelchair and needed to take care of medical issues and lay down.

We showed up AFTER check in time, our room was not ready. We waited 45 minutes. My partner is in a wheelchair and needed to take care of medical issues and lay down.

Friendly staff

Friendly staff

The guy at the counter was so nice and unders

The guy at the counter was so nice and unders

Everything was amazing! Staff was amazing and the hotel was beautiful!

Everything was amazing! Staff was amazing and the hotel was beautiful!

Room has everything one needs. We were on the 3rd floor and the shower pressure was terrible but that was our only complaint.

Room has everything one needs. We were on the 3rd floor and the shower pressure was terrible but that was our only complaint.

The location The cockroach infestation

The AC in the room did not work very well, but it was manageable. Kindly work on the AC unit in that room on the 2nd floor.

I was charged to park outside $3.99

I was charged to park outside $3.99

Would stay here again

Would stay here again

Staff was good but dissappointed overall. Room had a odor of fish. Tub had dirt ring. Hotel needs tv upgrades as well. Also breakfast is 15 dollars for a free breakfast at the lowest of motels lol. Definitely will not recommend or stay here again

Staff was good but dissappointed overall. Room had a odor of fish. Tub had dirt ring. Hotel needs tv upgrades as well. Also breakfast is 15 dollars for a free breakfast at the lowest of motels lol. Definitely will not recommend or stay here again

did not eat breakfast. The later bar/food option was nice. Didn't have to leave to eat in the evenig ui

We had a nice comfortable stay would recommend.

We had a nice comfortable stay would recommend.

Liked room it was clean, except for a hole bathroom on bottom baseboard. Flooded carpet around AC and wires hanging out of AC. Also having to schedule for room clean and get clean towel. Wasn't told about having to pay for parking and breakfast. This was utterly ridiculous. We will not stay at Hilton Garden in Corpus Christi, Tx again.

Liked room it was clean, except for a hole bathroom on bottom baseboard. Flooded carpet around AC and wires hanging out of AC. Also having to schedule for room clean and get clean towel. Wasn't told about having to pay for parking and breakfast. This was utterly ridiculous. We will not stay at Hilton Garden in Corpus Christi, Tx again.

There was no free breakfast and they don't have poop bags in the dog poop trash can. When I booked I choose thia hotel because it was pet friendly, but the website doesn't say you pay extra for that and extra for cleaning 🙃

There was no free breakfast and they don't have poop bags in the dog poop trash can. When I booked I choose thia hotel because it was pet friendly, but the website doesn't say you pay extra for that and extra for cleaning 🙃

No continental breakfast

The cleanliness. The mattresses were disgusting, the pillows were all flat, we all woke with neck pain, the mirrors were chipped on the frames, the showers had tile that was broken/grout that was dirty. Toilets not clean behind the seats. Killed 2 bugs.

Great place to stay

Great place to stay

There was a leak at the commode which we reported to the staff. The problem was addressed and repaired immediately.

Customer service was amazing

Customer service was amazing

The staff was very helpful and friendly

The staff was very helpful and friendly

Over night stay for testing in the area

Over night stay for testing in the area

Everything!

It was close to restaurants and shopping centers.

It was close to restaurants and shopping centers.

Nice hotel with a lot of amenities if you don’t mind being about 20 minutes from the beach.

Nice hotel with a lot of amenities if you don’t mind being about 20 minutes from the beach.

Great host team!

Great host team!

Nice stay!

Nice stay!

Bathroom was not clean There was mold on the ceiling of the bathroom

Bathroom was not clean There was mold on the ceiling of the bathroom

Staff was very courteous. Parking was a breeze and location was great.

Staff was very courteous. Parking was a breeze and location was great.

The bartender and the waiter were very nice and attentive. We found hairy hair tides, someone’s glasses and hair in the tub.

Very old and outdated facility. Didn't even have free continental breakfast, even though when I made reservation they said it was free and free parking, had to pay for parking. Put in handicapped room, facility was not that clean. Would not stay at facility again, noise level was

Very old and outdated facility. Didn't even have free continental breakfast, even though when I made reservation they said it was free and free parking, had to pay for parking. Put in handicapped room, facility was not that clean. Would not stay at facility again, noise level was

Room was not ready until 2 hours after my check in time. The staff was not helpful or around to do their jobs. Pool was small and water was cloudy. Room had stained sheets and the sinks/showers did not drain properly. Also one entrance did not close and anyone could get in and out which is completely unsafe. Hotel needs new staffing and some upgrades. Only good thing was the location to restaurants and right off the highway.

Room was not ready until 2 hours after my check in time. The staff was not helpful or around to do their jobs. Pool was small and water was cloudy. Room had stained sheets and the sinks/showers did not drain properly. Also one entrance did not close and anyone could get in and out which is completely unsafe. Hotel needs new staffing and some upgrades. Only good thing was the location to restaurants and right off the highway.

The hotel would not honor my King room booking from hotels.com and put my husband and I in a double queen room and refused to offer any solutions.

The hotel would not honor my King room booking from hotels.com and put my husband and I in a double queen room and refused to offer any solutions.

It’s not the cleanest property on the outside. The rooms are aged. The pillows were horrible cotton sponge pillows that seem to melt as you laid on them.

It’s not the cleanest property on the outside. The rooms are aged. The pillows were horrible cotton sponge pillows that seem to melt as you laid on them.

Nice, clean and comfortable

Nice, clean and comfortable

Souvenirs that I had bought for myself and family members. Don’t know if they were stollen or thrown away! Not happy at all about the situation. Hotel compensated me for two days of my stay which I appreciated that but know o feel like you’re not safe leaving your property in your room. Trash was not empty in bathroom and there was trash by the microwave that wasn’t thrown away. So I don’t know why my stuff disappeared other than sticky fingers!

Souvenirs that I had bought for myself and family members. Don’t know if they were stollen or thrown away! Not happy at all about the situation. Hotel compensated me for two days of my stay which I appreciated that but know o feel like you’re not safe leaving your property in your room. Trash was not empty in bathroom and there was trash by the microwave that wasn’t thrown away. So I don’t know why my stuff disappeared other than sticky fingers!

Staff was helpful and friendly

Staff was helpful and friendly

Clean and affordable. Pool was kind of hazy/murky. Breakfast hours were 6-10. we got there at 9:30 and it was already shut down

Clean and affordable. Pool was kind of hazy/murky. Breakfast hours were 6-10. we got there at 9:30 and it was already shut down

Great rates for the location. Clean and attentive staff too

Great rates for the location. Clean and attentive staff too

They do not clean your room , no new towels unless you let them know in the morning. We were not told that . After a long day to come back to a dirty room with no towels, coffee , full trash cans. The breakfast is the same price rather you want a full breakfast or just a boiled egg or oatmeal.

They do not clean your room , no new towels unless you let them know in the morning. We were not told that . After a long day to come back to a dirty room with no towels, coffee , full trash cans. The breakfast is the same price rather you want a full breakfast or just a boiled egg or oatmeal.

It was okay. I didn’t like the conditions of the pool.

It was okay. I didn’t like the conditions of the pool.

They accommodated our needs requiring room location. Desk clerk very attentive.

They accommodated our needs requiring room location. Desk clerk very attentive.

Clean room.

Clean room.

Was an amazing experience, first time staying at this hotel, been going to Corpus Christi a few times a year for the past 10yrs. Was impressed with the hotel.

Was an amazing experience, first time staying at this hotel, been going to Corpus Christi a few times a year for the past 10yrs. Was impressed with the hotel.

This was our first time staying here st this hotel. I like that there was keruig coffee machine in the room so next time i can bring my own amd coffee mugs. The pool and sitting area was nice the pool needs to be a little bigger compare to the photos on the site. Need more lighting in the room. One of the elevators were not working and got a snack and the donuts were spoiled woth a horrible smell. Need to keep updated snacks. But other than that we had a good stay.

This was our first time staying here st this hotel. I like that there was keruig coffee machine in the room so next time i can bring my own amd coffee mugs. The pool and sitting area was nice the pool needs to be a little bigger compare to the photos on the site. Need more lighting in the room. One of the elevators were not working and got a snack and the donuts were spoiled woth a horrible smell. Need to keep updated snacks. But other than that we had a good stay.

Friendly front personnel and clean and efficient

Friendly front personnel and clean and efficient

Front desk said my Expedia reservations were canceled bad news

Front desk said my Expedia reservations were canceled bad news

no breakfest, a/c not to cool

no breakfest, a/c not to cool

Loved the staff and cleanliness and the air conditioner

Loved the staff and cleanliness and the air conditioner

We enjoyed our stay

We enjoyed our stay

We really enjoyed our stay at Hilton Garden. I recommend it 100 %

We really enjoyed our stay at Hilton Garden. I recommend it 100 %

Tools stolen from my truck parking lot and cold breakfast

Tools stolen from my truck parking lot and cold breakfast

Good service

Good service

It was a good location.

It was a good location.

I loved it was clean and center of everything.

I loved it was clean and center of everything.

I requested a room for someone would limited mobility and the room was spacious.

I requested a room for someone would limited mobility and the room was spacious.

Just another quick stay for my daughters Staar testing. Last week we stayed one day and the bed was hard but this week was for 2 and the bed was better. No complaints.

Just another quick stay for my daughters Staar testing. Last week we stayed one day and the bed was hard but this week was for 2 and the bed was better. No complaints.

It’s cool , only ocean view was missing , but I like it

It’s cool , only ocean view was missing , but I like it

Our stay was good. The bed is ok probably for some. It was a little hard for me. My daughter says it was fine and she slept well. The rooms was good the only complaint was we saw a small roach in the bathroom. It's Corpus Christi and those darn things are everywhere. Other thank that it was fine. Staff is very friendly and accommodating.

Our stay was good. The bed is ok probably for some. It was a little hard for me. My daughter says it was fine and she slept well. The rooms was good the only complaint was we saw a small roach in the bathroom. It's Corpus Christi and those darn things are everywhere. Other thank that it was fine. Staff is very friendly and accommodating.

The bed was extreemly hard and unconftrable. The water pressure for the shower was exteemly weak. The breakfast was awful. When checking out th ey could not close iut the bill. The pool was closed which was not mentioned when booking. Will not be staying at this hotel in the future.

The bed was extreemly hard and unconftrable. The water pressure for the shower was exteemly weak. The breakfast was awful. When checking out th ey could not close iut the bill. The pool was closed which was not mentioned when booking. Will not be staying at this hotel in the future.

Good

Good

Quick check in on the app and was able to do early check in.

Great breakfast and great staff.

The lobby, staff, and overall amenities of the hotel were great.

The pool was out of service and on the website it didn’t mention that at all.

However, I must express my dissatisfaction with the condition of our room. The room was still not sufficiently clean, and the restroom, or as I prefer to call it, the bathroom, exhibited noticeable water damage on the ceiling. The bathtub also appeared to be sinking as I stood in the shower to take a shower. This sensation was almost as if there was no support beneath me.

It’s clean, quiet and too safe property, and respectful personal.

Ok

The Hostesses and the bartender were a pleasure. Our stay was excellent!

The shower was clogged. When i told the front desk twice, they said they would send someone up but never did. We couldn’t take a shower after the first day there.

I liked the friendly and helpful staff. I did notice some issues with daily cleanup after people use outdoor areas. Such as vomite and trash. Odor inside from natural gas smells even into the lobby. That was a concern. The hotel is layed out well and easy to acess from different areas of entry. Good selection of bed pillows and just the right amount of bedding, towels. Needs better water pressure but could be a city issue or being slowed for conservation. Over by one of the best choices in Corpus Christi.

Will return

Waiting staff very helpful

Stay was good. Only thing that I wish they offered was Netflix instead of traditional channels.

Getting your room clean. They only clean til 10am and checkout is 12 pm. I stayed 6 nights and only cleaning service once

Excellent

It was a very nice and quiet hotel that was pet friendly.

I have a handicap license plate, the whell chair ramp wasn't marked, and guest were parking in the whell chair ramp.

Early check in helped so much to get ready for a family memorial service…..

My room was dirty. Found a roach on the entrance carpet. Shower had lots of hair in the tub/shower. Told receptionist about issue but no answer or response.

The room was not very fresh / clean. Notice window drapes unhinged and loose. Smelled musty. Night stand was dirty.

Cleanliness

Clean and quiet

Quick trip loved that check out is at 12

We had multiple plumbing issues stemming from a smelly sink to a leaking tank of the toilet. We had asked the staff multiple times if we could have this repaired they said they did but never was it taken care of. The exterior of the building was very unkept The landscaping was pretty much non-existent. It felt as though the property was not very well maintained

Arrived at hotel around 6:00 pm and checked in quickly. First room smelled moldy so wife rejected. Manager quickly offered another room. New room smelled fine so we prepared to stay. Then my wife noticed dark stains in the bathtub with hair and the final nail in the coffin came when she pealed back the sheets and saw what she deemed to be semen stains on the top and bottom sheets diametrically opposed. At this point she refused to stay at the hotel. The manager offered us another room but quickly upon seeing my wife’s state of mind told me he would refund the full price and we could look for another hotel. I immediately logged onto hotels.com and located a nearby hotel with excellent reviews on cleanliness. I booked a room immediately and within 30 minutes we were in a clean comfortable room 5 miles away. This was not the experience I expected from a Hilton Garden Inns. I suspect they have an issue with their cleaning crew.

The staff was so friendly and helpful.

Not a bad room, but the shower wasn’t cleaned before us.

The bathroom is not set up to reach the shampoo and conditioner..

The side door to the building did not have a door lock. Anyone could open the door. Not safe for a female traveling alone.

Room really clean AC worked good, property well kept, breakfast was okay.

N/a

This was a nice property. My son is in college in the area; we'd stay there again. We did have a rattle in the A/C unit that was annoying, but overall nice place.

Staff was very friendly. We only stay one night but plan on making the Hilton our first choice when we return

The hotel was kind if dirty - we stayed for four days three nights and no one ever came to clean, replace towels, I had to get candle to cover smell of the room when I walked in, the pool was closed majority of the time we stayed and were asked to go to hotel across the parking lot which is their sister hotel they said. The outside door to come into hotel would not lock so anyone off street could walk in straight to stair well, I had room right by stair well so it was a bit uncomfortable bc there was some homeless walking around. I pretty sure I saw mold in the shower tile. The employees were kind very nice, the guy at breakfast bar was kind and helpful. I would prefer not to stay her again, but would if I had to.

Great stay for the price but the landscaping was over grown, especially by the pool. Our room on the 3rd floor had a lot of water damage and stains on the ceiling but over all it was a decent stay. Just needs a refresher/remodel! The pool was pretty dirty so we had to skim the pool ourselves before getting in. Bartender was amazing, I’d come back and stay just bc of her!!!!!!