Red Roof Inn & Suites Cornelius – Lake Norman
About Red Roof Inn & Suites Cornelius – Lake Norman
Red Roof Inn & Suites Cornelius - Lake Norman is located in Cornelius, 6.6 miles from Discovery Place Kids and 17 miles from Shoppes at University Place. This 2-star hotel has air-conditioned rooms with a private bathroom. There's an outdoor pool and guests can use free WiFi and free private parking. At the hotel, the rooms come with a desk. All rooms in Red Roof Inn & Suites Cornelius - Lake Norman are equipped with a flat-screen TV and a hairdryer. The accommodation can conveniently provide information at the reception to help guests to get around the area. PNC Music Pavilion is 18 miles from Red Roof Inn & Suites Cornelius - Lake Norman, while Blumenthal Performing Arts Center is 19 miles from the property. Concord Regional Airport is 14 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally clean and comfortable with a convenient location and friendly staff. However, some guests have reported issues with bed comfort, breakfast quality, and noise from traffic or other guests.
- Convenient location
- Friendly staff
- Uncomfortable beds
- Poor breakfast quality
- 4/5
Room was basic and clean. We were there only one night and it was just what we needed. Breakfast was disappointing. I wouldn’t count on it being enough if you want more than a bagel. There was no liquid creamer which was odd to me but the dining area was clean.
- 1/5
The location only Literally most everything. The $100 deposit is actually ridiculous. I’ve worked in hotels and I know for a fact you keep a card on file for that reason. Taking my money prematurely is CRIMINAL. I have plenty of pictures of what was not done in our room upon arriving. Coffee pot was so dirty like they just dumped the grounds out and let it dry. There was no coffee left in the room. Wash clothes had yellow stains on them. Black mold in the bathroom, crusty soap on the soap dispenser in the bathroom (on the counter and the dispenser) dust on the headboard, and the ledge of the sink, pool wasn’t open even though it’s beginning of the season, the trash can out side the door of our room was never changed out so we were assaulted with garbage smell every time we opened the door. The mattress needs to be replaced. And the AC UNIT also needs to be looked at. What looked to be blood on the under the cushions on the couch. I have been a housekeeper myself and have run cabin cleaning and laundry for multiple facilities in my area which is a tourist town. I can assure you this is not how any of this should have gone
- 1/5
The location only Literally most everything. The $100 deposit is actually ridiculous. I’ve worked in hotels and I know for a fact you keep a card on file for that reason. Taking my money prematurely is CRIMINAL. I have plenty of pictures of what was not done in our room upon arriving. Coffee pot was so dirty like they just dumped the grounds out and let it dry. There was no coffee left in the room. Wash clothes had yellow stains on them. Black mold in the bathroom, crusty soap on the soap dispenser in the bathroom (on the counter and the dispenser) dust on the headboard, and the ledge of the sink, pool wasn’t open even though it’s beginning of the season, the trash can out side the door of our room was never changed out so we were assaulted with garbage smell every time we opened the door. The mattress needs to be replaced. And the AC UNIT also needs to be looked at. What looked to be blood on the under the cushions on the couch. I have been a housekeeper myself and have run cabin cleaning and laundry for multiple facilities in my area which is a tourist town. I can assure you this is not how any of this should have gone
- 3/5
Room was ok
- 3/5
When we booked the room we called to make sure the pool was open for our 3 night stay, they said yes, but when we got there the pool was not opened.
- 4/5
pet freindly small size of room
- 3/5
Room was clean, dont care for $100 deposit on room already paid for, and it takes 3-5 days for return of funds
- 5/5
Ty
- 2/5
Good location, comfortable enough, value Bathrooms - didn't look clean and water pressure was not great. Toilet handle needed to be jiggled after every flush or it'd keep running. Smell was not fresh in the entire room.
- 2/5
Good location, comfortable enough, value Bathrooms - didn't look clean and water pressure was not great. Toilet handle needed to be jiggled after every flush or it'd keep running. Smell was not fresh in the entire room.
- 5/5
Great inexpensive hotel, but don’t expect much for the breakfast. Reasonable coffee
- 4/5
Bed needed work, noisy and pillows needed upgrade. Room was a little small.
- 4/5
Location, staff, room was comfortable. Bed needed work, noisy and pillows needed upgrade. Room was a little small.
- 4/5
My only problem was there was no soap for the shower but luckily I had a bar from another motel. This shower only has a liquid dispenser and it was out of soap when I tried it
- 5/5
Staff were very friendly. Super clean, updated. We were towing a car and they were very helpful. Great location for travellers.
- 4/5
Staff and guests Curtains to let the light through
- 4/5
Staff and guests Curtains to let the light through
- 2.5/5
Passable
- 5/5
Good.
- 5/5
No shampoo or body wash in shower
- 5/5
Exceptional
- 1/5
The room was filthy, spiders, dust bunnies on bed frame, mold, rust In the tub no exhaust fan, crappy towels and the breakfast was nothing hot about it. Horrible hotel and wouldt even give me discount you think up
- 5/5
The toilet paper holder was broke and we thought it might fall off.
- 5/5
The staff was friendly and the room was clean. The toilet paper holder was broke and we thought it might fall off.
- 4/5
Good staff, clean well kept basic accommodations at a good price.
- 4/5
Great Great
- 4/5
Great Great
- 2.5/5
Perfect location for our trip. Easy off 81- close by food and coffee. Good food options for healthy eating. The room was okay but not very clean. My dogs were with me and it was inexpensive to have them! WONDERFUL! My husband stepped in dog poop outside and brought it in- I cleaned it up with rags we had and the floor was disgustingly dirty, black! Yuck! No excuses for that - dog friendly or not. Just swiffer wet! The sink had hair from someone shaving I think- gross! I appreciate the value but clean isn’t expensive! Just clean please!
- 2.5/5
It was a simple check in allowing cash or card It wasn’t updated and not family friendly
- 2.5/5
It was a simple check in allowing cash or card It wasn’t updated and not family friendly
- 2.5/5
Perfect location for our trip. Easy off 81- close by food and coffee. Good food options for healthy eating. The room was okay but not very clean. My dogs were with me and it was inexpensive to have them! WONDERFUL! My husband stepped in dog poop outside and brought it in- I cleaned it up with rags we had and the floor was disgustingly dirty, black! Yuck! No excuses for that - dog friendly or not. Just swiffer wet! The sink had hair from someone shaving I think- gross! I appreciate the value but clean isn’t expensive! Just clean please!
- 1.5/5
Poor
- 2/5
Dirty dirty
- 4/5
Pet rooms not as nice- rooms in the back very noisy as 77 right there
- 4/5
Pet rooms not as nice- rooms in the back very noisy as 77 right there
- 4/5
Having to pay a security deposit
- 4/5
Convenience to airport Having to pay a security deposit
- 3.5/5
Breakfast was sparse, no fruit Toilet howled like a banshee when flushed
- 3.5/5
Location was good for me and staff was very nice. Breakfast was Ok. HVAC unit was very noisy.
- 3.5/5
Location was good for me and staff was very nice. Breakfast was Ok. HVAC unit was very noisy.
- 4/5
Staff was friendly and helpful
- 4/5
Staff was friendly and helpful
- 5/5
All good no issues All good no issues
- 4.5/5
All was well. Get a heater for the pool
- 2.5/5
Location
- 5/5
Water pressure
- 3/5
- 3/5
- 2/5
The staff was very friendly. My reason for 2 stars is the condition of the bathroom. There was black mold covering the entire ceiling, the shower curtain smelled really sour, there was someone’s boogers on the wall in front of the toilet, there was absolutely no hand soap in the soap dispenser, there was a previously used roll of toilet paper in the dispenser instead of a fresh one, and maybe 4 tissues in the tissue box. My parents and brothers stayed in another room on the first floor, and they said that there was black mold all over their ceiling as well. That really needs to be addressed before somebody ends up getting sick from it. We also found multiple live insects around the room. Something else disappointing was there wasn’t a coffee maker in the room. But considering the cleanliness of what I listed above, I’m not sure I would trust the condition of the coffee maker, so it might be a good thing there isn’t one.
- 2/5
The staff was very friendly. My reason for 2 stars is the condition of the bathroom. There was black mold covering the entire ceiling, the shower curtain smelled really sour, there was someone’s boogers on the wall in front of the toilet, there was absolutely no hand soap in the soap dispenser, there was a previously used roll of toilet paper in the dispenser instead of a fresh one, and maybe 4 tissues in the tissue box. My parents and brothers stayed in another room on the first floor, and they said that there was black mold all over their ceiling as well. That really needs to be addressed before somebody ends up getting sick from it. We also found multiple live insects around the room. Something else disappointing was there wasn’t a coffee maker in the room. But considering the cleanliness of what I listed above, I’m not sure I would trust the condition of the coffee maker, so it might be a good thing there isn’t one.
- 1/5
Found out there were roaches in the room. When we woke up, there was a bug in the bed with us. Went to the front desk to ask for a resolution (refund) they beat around the bush and came up with multiple excuses to not give us the refund. We our now waiting on an “investigation” to conclude even though we showed them photos of the issue. Normally we don’t have problems here, but they seem to be under new management and they aren’t accommodating at all.
- 1/5
Found out there were roaches in the room. When we woke up, there was a bug in the bed with us. Went to the front desk to ask for a resolution (refund) they beat around the bush and came up with multiple excuses to not give us the refund. We our now waiting on an “investigation” to conclude even though we showed them photos of the issue. Normally we don’t have problems here, but they seem to be under new management and they aren’t accommodating at all.
- 3/5
I called the motel to move my stay from that evening to the next day. I was sick and had to delay my travel because I was at urgent care. They told me that I must change the reservation through Expedia. I did not realize that service was different depending how the reservation was booked. The nightly rate was identical.Expedia would not allow any changes so I drove for 7 hours and arrived at the motel at 10:30pm. I won't book through Expedia and I won't stay at this motel in the future. It was very noisy. Heard traffic and other reservation holders late into the evening. Walls are paper thin.
- 3/5
I called the motel to move my stay from that evening to the next day. I was sick and had to delay my travel because I was at urgent care. They told me that I must change the reservation through Expedia. I did not realize that service was different depending how the reservation was booked. The nightly rate was identical.Expedia would not allow any changes so I drove for 7 hours and arrived at the motel at 10:30pm. I won't book through Expedia and I won't stay at this motel in the future. It was very noisy. Heard traffic and other reservation holders late into the evening. Walls are paper thin.
- 5/5
Nice place 👌
- 5/5
Nice place 👌
- 1/5
The location The bathroom in 214 has black mold all over the ceiling. We stayed for 6 days and our tv did not work one time. When we arrived on Monday we were told it might be working. We called and asked about it the day after and the next day. No one ever came to check it out or get it working. I would have never stayed here if I knew. The breakfast was lacking. Cold coffee and the bagels weren’t anything to write home about. The bed is absolutely awful and made your whole body sore.
- 3/5
Was put a room facing the highway. Noise all night long!
- 3/5
Was put a room facing the highway. Noise all night long!
- 3.5/5
The add on security deposit of 100.00 dollars
- 4/5
enough room to bring mobility scooter inside
- 4/5
enough room to bring mobility scooter inside
- 5/5
Everything i book here frequently just hate you have no smoking room as it did before changing over. I'll still book
- 1/5
The bed was metal and every time i moved it was loud enough to keep me awake. The TV does not have a guide and I was told it was too much money for the company, the tub was so high I had to sit on the side and swing my legs over to get in. The fridge was not cold, the electrical plates were not screwed shut. Breakfast was cereal, muffins and bread
- 1/5
The bed was metal and every time i moved it was loud enough to keep me awake. The TV does not have a guide and I was told it was too much money for the company, the tub was so high I had to sit on the side and swing my legs over to get in. The fridge was not cold, the electrical plates were not screwed shut. Breakfast was cereal, muffins and bread
- 2.5/5
The bed frame was metal and kept making a loud bang when sat on. Also there was a group of men outside our door at 1:30am talking and laughing loudly. Woke us up. Called the front desk and they handled it properly and took care of the situation.
- 5/5
Staff were very helpful and polite!
- 4/5
Good room for the value
- 4/5
Good room for the value
- 1/5
Very minimal, nothing cooked ? Extremely dirty ?
- 4.5/5
Very clean and pet friendly. Noisy neighbors and sound carried.
- 5/5
Nice and clean place
- 5/5
Nice and clean place
- 4/5
close to interstate, food and a publix, great location. breakfast could be better. pillows a little uncomfortable. we stay here at this location about 4 times a year, decent hotel and a good price.
- 4/5
close to interstate, food and a publix, great location. breakfast could be better. pillows a little uncomfortable. we stay here at this location about 4 times a year, decent hotel and a good price.
- 4/5
Served our needs
- 4/5
The room clean but a bit smallish. Also no coffee maker. You get coffee with breakfast but that's it.
- 2/5
The breakfast was pretty disappointing. Then the bed….the metal around the base was bumped into too easily and gave a loud sound. Not appreciated during the night. Also, the bed squeaked and creaked. Needless to say, we won’t book at the Red Roof again. On the plus side, the bed was comfy and we didn’t have to sleep in the car.
- 2/5
The breakfast was pretty disappointing. Then the bed….the metal around the base was bumped into too easily and gave a loud sound. Not appreciated during the night. Also, the bed squeaked and creaked. Needless to say, we won’t book at the Red Roof again. On the plus side, the bed was comfy and we didn’t have to sleep in the car.
- 5/5
Clean room, no problems. Bathroom a bit lacking.
- 5/5
Clean room, no problems. Bathroom a bit lacking.
- 1/5
Stains on bed linen, poor working air conditioner
- 1/5
Stains on bed linen, poor working air conditioner
- 5/5
It was great
- 5/5
It was great
- 2/5
Everything is super outdated and needs at least a "facelift". Staff was very welcoming and friendly.
- 2/5
Everything is super outdated and needs at least a "facelift". Staff was very welcoming and friendly.
- 3/5
Pet friendly was main reason for stay. Overall room needed a major update. Staff were friendly. Surrounding area was nice so felt fairly safe.
- 3/5
Pet friendly was main reason for stay. Overall room needed a major update. Staff were friendly. Surrounding area was nice so felt fairly safe.
- 2/5
The Room itself was decent enough. The beds were comfortable and clean, the restroom was small and outdated, but overall the room was fine. My issue lies with the many "PARK AT YOUR OWN RISK" signs and the exterior being rather outdated and rundown. The area around the property was nice enough, but you could definitely tell that the shadier things could happen at the location. This is all being said because the booking site had a much nicer presentation. I felt VERY misled by the listing on the booking site. ALSO, there is a $100 incidental authorization that is not listed anywhere when booking.
- 2/5
The Room itself was decent enough. The beds were comfortable and clean, the restroom was small and outdated, but overall the room was fine. My issue lies with the many "PARK AT YOUR OWN RISK" signs and the exterior being rather outdated and rundown. The area around the property was nice enough, but you could definitely tell that the shadier things could happen at the location. This is all being said because the booking site had a much nicer presentation. I felt VERY misled by the listing on the booking site. ALSO, there is a $100 incidental authorization that is not listed anywhere when booking.
- 5/5
The best 👌
- 5/5
The best 👌
- 2/5
Advertised coffee maker in room, but there wasn't one. Rust stains and peeling ceiling in bathroom. Air conditioning unit was loud and didn't work well. No air flow or fan in bathroom.
- 2/5
Advertised coffee maker in room, but there wasn't one. Rust stains and peeling ceiling in bathroom. Air conditioning unit was loud and didn't work well. No air flow or fan in bathroom.
- 4/5
The bed was comfortable, slept well. Good motel for price. Would stay there again.
- 4/5
The bed was comfortable, slept well. Good motel for price. Would stay there again.
- 3/5
Checking in and out were wonderful. Front desk personnel was very nice. The bed was extremely loud. Every time I shifted it sounded like metal gears grinding. The room was descent. It could have been cleaner. Overall it was an alright place to stay.
- 3/5
Checking in and out were wonderful. Front desk personnel was very nice. The bed was extremely loud. Every time I shifted it sounded like metal gears grinding. The room was descent. It could have been cleaner. Overall it was an alright place to stay.
- 4/5
good
- 4/5
good
- 3/5
second time staying here in the last 7 months, located near everything and right next to the highway is a plus, breakfast could be a bit better.
- 3/5
second time staying here in the last 7 months, located near everything and right next to the highway is a plus, breakfast could be a bit better.
- 1/5
Dirty and staff unprofessional does not look nothing like the pictures online
- 1/5
Dirty and staff unprofessional does not look nothing like the pictures online
- 5/5
I like stays that have a small coffee pot in the room.If you want an early morning cup of coffee here you have to get dressed after 6am and go to the lobby for it.
- 5/5
I like stays that have a small coffee pot in the room.If you want an early morning cup of coffee here you have to get dressed after 6am and go to the lobby for it.
- 2/5
$100 deposit ruined it. Would never stay again,
- 2/5
$100 deposit ruined it. Would never stay again,
- 4/5
I
- 4/5
I
- 1/5
Bathroom had mold behind the toilet. Floors were dirty. Room was next to the highway so it was loud. I had to leave a day early because of a medical emergency, i checked out around 2:30 pm and they still charged me for the full night, including the pet fee even though we werent in the room past 9:30 am, because "checkout it at 11 am". Disappointed. Im disabled and on a budget, so paying $150 for a room i didnt use is hard.
- 1/5
Bathroom had mold behind the toilet. Floors were dirty. Room was next to the highway so it was loud. I had to leave a day early because of a medical emergency, i checked out around 2:30 pm and they still charged me for the full night, including the pet fee even though we werent in the room past 9:30 am, because "checkout it at 11 am". Disappointed. Im disabled and on a budget, so paying $150 for a room i didnt use is hard.
- 5/5
The room is comfortable and the property is nice. The staff is wonderful, but it is next to the highway. Overall, very nice.
- 5/5
The room is comfortable and the property is nice. The staff is wonderful, but it is next to the highway. Overall, very nice.
- 3/5
Only stay if you are desperate for money or have no choice. a little more money goes a long way.
- 3/5
Only stay if you are desperate for money or have no choice. a little more money goes a long way.
- 5/5
Excellent. The cleanest budget friendly option I’ve seen in a long time.
- 5/5
Excellent. The cleanest budget friendly option I’ve seen in a long time.
- 5/5
I stay in a lot of hotels and motels for my job. I would totally stay at this property again. It doesn’t have a lot of bells in whistles, but it is a solid place to stay for the night.
- 5/5
I stay in a lot of hotels and motels for my job. I would totally stay at this property again. It doesn’t have a lot of bells in whistles, but it is a solid place to stay for the night.
- 4/5
Room is basic but comfortable. No coffee in room. Bathtub wouldn't drain.
- 4/5
Room is basic but comfortable. No coffee in room. Bathtub wouldn't drain.
- 1/5
in the bathroom. It was very very very bad.
- 1/5
in the bathroom. It was very very very bad.
- 4/5
The staff was friendly. Quick and easy check in and out. It is in a good location off the interstate, near shopping, and food.
- 4/5
The staff was friendly. Quick and easy check in and out. It is in a good location off the interstate, near shopping, and food.
- 4/5
Nice inexpensive no frills place to stay. Staff is very helpful. Exterior looks good but rooms are dated
- 4/5
Nice inexpensive no frills place to stay. Staff is very helpful. Exterior looks good but rooms are dated
- 5/5
We'll stay there all the time.
- 5/5
We'll stay there all the time.
- 2/5
My experience overall with the motel was initially the front desk, clerk was polite when I initially checked in, however, after that, the room service far as housekeeping, it took my personal belongings which when I return from sightseeing, I noticed my wallet was missing and some other items, and when I confront the front desk regarding the situation They said they were going to do an investigation Never got back to me regarding my personal belongings. I was a terrible experience.
- 2/5
My experience overall with the motel was initially the front desk, clerk was polite when I initially checked in, however, after that, the room service far as housekeeping, it took my personal belongings which when I return from sightseeing, I noticed my wallet was missing and some other items, and when I confront the front desk regarding the situation They said they were going to do an investigation Never got back to me regarding my personal belongings. I was a terrible experience.
- 5/5
It was an overall good stay with the exception of a refundable $100 security deposit that is not listed with the booking or hotel policy details.
- 5/5
It was an overall good stay with the exception of a refundable $100 security deposit that is not listed with the booking or hotel policy details.
- 1/5
Staff rude. Hotel was full of shady guests. Stay at your own risk
- 1/5
Staff rude. Hotel was full of shady guests. Stay at your own risk
- 5/5
Great stay
- 5/5
Great stay
- 3/5
Great desk staff , clean room
- 3/5
Great desk staff , clean room
- 3/5
It is what I expected for the price. We were on the highway side and I77 was VERY noisy. Older properly, no bells or whistles. So so on cleanliness. Staff was friendly.
- 3/5
It is what I expected for the price. We were on the highway side and I77 was VERY noisy. Older properly, no bells or whistles. So so on cleanliness. Staff was friendly.
- 5/5
Great place right next to the highway
- 5/5
Great place right next to the highway
- 5/5
Clean, and didn't use too much air freshener like some hotels!
- 5/5
Clean, and didn't use too much air freshener like some hotels!
- 1/5
Rude staff poor cleaning service not using this anymore
- 1/5
Rude staff poor cleaning service not using this anymore
- 2/5
Na
- 2/5
Na
- 4/5
Did not like the fact that want a security deposit.
- 4/5
Did not like the fact that want a security deposit.
- 1/5
Front desk was rude, room was disgusting and paint chipping off walls. Bathtub was dirty
- 1/5
Front desk was rude, room was disgusting and paint chipping off walls. Bathtub was dirty
- 5/5
Love this gem
- 5/5
Love this gem
- 5/5
Love this quiet gem
- 5/5
Love this quiet gem
- 4/5
This property was close to town yet safe and quiet.
- 4/5
This property was close to town yet safe and quiet.
- 5/5
Good stay for the price.
- 5/5
Good stay for the price.
- 4/5
Overall, Very Good. The one glitch is the breakfast. Minimal choices, cream cheese was spoiled, etc. Excluding this, Red Roof is a basic, inexpensive option. I recommend.
- 4/5
Overall, Very Good. The one glitch is the breakfast. Minimal choices, cream cheese was spoiled, etc. Excluding this, Red Roof is a basic, inexpensive option. I recommend.
- 5/5
Great staff. Nice clean room
- 5/5
Great staff. Nice clean room
- 1/5
I was not able to stay at the hotel and was still charged for it.
- 1/5
I was not able to stay at the hotel and was still charged for it.
- 4/5
It was ok - McDonald close by.
- 4/5
It was ok - McDonald close by.
- 5/5
Big vanity area
- 5/5
Big vanity area
- 3/5
Older property but was clean
- 3/5
Older property but was clean
- 4/5
A pleasant stay. No issues. No complaints.
- 4/5
A pleasant stay. No issues. No complaints.
- 3/5
Staff was professional and polite.
- 3/5
Staff was professional and polite.
- 5/5
Clean and update room. We brought a dog and the location on the ground floor was good for walking the dog. This is our second year for staying here. God willing, we will be back next year.
- 5/5
Clean and update room. We brought a dog and the location on the ground floor was good for walking the dog. This is our second year for staying here. God willing, we will be back next year.
- 3/5
Cc
- 3/5
Cc
- 5/5
Everythig nice and clean and no loud people running around at nignt.
- 5/5
Everythig nice and clean and no loud people running around at nignt.
- 4/5
Hotel was clean and in a good area.
- 4/5
Hotel was clean and in a good area.
- 5/5
Found like two roaches on my floor when I woke up
- 5/5
Found like two roaches on my floor when I woke up
- 4/5
The mattress needs to be replaced. A bedside table on the left side of the bed would be nice to have.
- 4/5
The mattress needs to be replaced. A bedside table on the left side of the bed would be nice to have.
- 4/5
Close to Davidson college and food areas
- 4/5
Close to Davidson college and food areas
- 3/5
Bare-bones hotel. Continental breakfast was lacking. Simply toast/bagels/cereal/oatmeal packets and coffee/tea with powdered cream. Also the bases of the beds sound like they are on tin cans and emit a metallic sound every time you roll over. But, it worked for what we needed.
- 3/5
Bare-bones hotel. Continental breakfast was lacking. Simply toast/bagels/cereal/oatmeal packets and coffee/tea with powdered cream. Also the bases of the beds sound like they are on tin cans and emit a metallic sound every time you roll over. But, it worked for what we needed.
- 3/5
Room smelled like cigarettes because of the smoking area below it. There was a person that just smoked cigarettes outside their door non-stop for 3 days. Wafted right into the room. Killed a few silverfish. Couldn’t get a receipt - they told me Expedia would give me a receipt, Expedia told me Red Roof Inn would give me a receipt. Still no receipt.
- 3/5
Room smelled like cigarettes because of the smoking area below it. There was a person that just smoked cigarettes outside their door non-stop for 3 days. Wafted right into the room. Killed a few silverfish. Couldn’t get a receipt - they told me Expedia would give me a receipt, Expedia told me Red Roof Inn would give me a receipt. Still no receipt.
- 1/5
I literally watched her lie to another guest I left before encountering anything else
- 1/5
I literally watched her lie to another guest I left before encountering anything else
- 3/5
Excellent value if you just want a place to sleep. Get a room on the top floor. Noisy on street level. No extra amenities.
- 3/5
Excellent value if you just want a place to sleep. Get a room on the top floor. Noisy on street level. No extra amenities.
- 4/5
Was decent enough for a one night stay for the Roval race.
- 4/5
Was decent enough for a one night stay for the Roval race.
- 5/5
Wonderfully utilitarian, came through for us when our other option fell through due to poor conditions. Excellent job!
- 5/5
Wonderfully utilitarian, came through for us when our other option fell through due to poor conditions. Excellent job!
- 4/5
The access from parking lot to room
- 4/5
The access from parking lot to room
- 4/5
Very loud highway at night
- 4/5
Very loud highway at night
- 3/5
stayed due to hurricane damage and issues. When it was safe to return home, we tried to cancel a 2nd night and free up the room for someone else. They refused to cancel. We are dealing with a rough situation in the area and this business could have helped and chose not to.
- 3/5
stayed due to hurricane damage and issues. When it was safe to return home, we tried to cancel a 2nd night and free up the room for someone else. They refused to cancel. We are dealing with a rough situation in the area and this business could have helped and chose not to.
- 3/5
The tv was broke. The room near mine had tv.
- 3/5
The tv was broke. The room near mine had tv.
- 1/5
Our bed smelt like pee. There was cigarette burns all along the tub.
- 1/5
Our bed smelt like pee. There was cigarette burns all along the tub.
- 5/5
None
- 5/5
None
- 5/5
The price
- 5/5
The price
- 3/5
Staff was friendly and answered all questions. The pool was not very clean and outdated. Breakfast was limited. Felt safe with my family of small children.
- 3/5
Staff was friendly and answered all questions. The pool was not very clean and outdated. Breakfast was limited. Felt safe with my family of small children.
- 2/5
The room equipment needs to be updated
- 2/5
The room equipment needs to be updated
- 5/5
It was quite and clean
- 5/5
It was quite and clean
- 2/5
I told them 2 days early, I was checking out early and their onlt answer was to contact you. My last stay at Red Roof Inn.
- 2/5
I told them 2 days early, I was checking out early and their onlt answer was to contact you. My last stay at Red Roof Inn.
- 4/5
Older property but clean and spacious room.
- 4/5
Older property but clean and spacious room.
- 3/5
Bathtub stopper was stuck closed. Had to use a screwdriver to prop open drian.Room 226
- 3/5
Bathtub stopper was stuck closed. Had to use a screwdriver to prop open drian.Room 226
- 3/5
It was a nice hotel the breakfast was not the best
- 3/5
It was a nice hotel the breakfast was not the best
- 4/5
Excellent staff especially Rosa. Unfortunately in heat of summer pool was not open. Would definitely stay again.
- 4/5
Excellent staff especially Rosa. Unfortunately in heat of summer pool was not open. Would definitely stay again.
- 1/5
They gave my room away so I had no where to stay
- 1/5
They gave my room away so I had no where to stay
- 5/5
A very comfortable and reasonable place to stay!
- 5/5
Loved the room layout and that it was ver clean the area was nice and offered lots to do with the lake being nearby
- 2/5
The room condition is okay: new furniture modern and good condition but the bathroom is very outdated and the shower doesn't drain. the shell of the room needs upgrade from the walls, bathroom, front door, etc…
- 3/5
Website said pool.was open. It was closed. Only had 4 tv channels. The ac didnt keep the room cool. The manager complained about a child staying over one night. Asked for extra clean sheets/ blanket. We never got these. The front desk associates were nice. They also kept my deposit. We even cleaned the room before we left.
- 4/5
Good basic breakfast. Disappointed that the pool was closed, bed very firm and some lighting issue over the sink.
- 5/5
- 5/5
Only negatives were that the bed squeaked every time I moved and the breakfast was not up to standard.
- 5/5
Very clean room. Bed was very comfortable and pillows were firm. WiFi was the worst thing ever. Breakfast wasn’t much of a breakfast but still offered.
- 3/5
The room she assigned us was not ready when we entered, there is no TV Guide so you have to go to 50 channels to find the station you’re looking for.
- 5/5
Would stay again
- 4/5
Pleased with stay.
- 1/5
The man who checked us in was so rude like we were an imposition to him They put me in a room that clearly smelled of cigarette smoke there was someone smoking outside ! When I specifically stated non smoking and my friend has asthma!!
- 4/5
- 4/5
In general it was clean and comfortable. I stayed in a room on the back and you could hear all the highway traffic. I would recommend asking for a room on the front. Maybe it would be quieter.
- 5/5
Customer service was amazing
- 3/5
Very noisy all night due to the freeway 600 ft away … Air conditioner was noisy to .. but covered some of the freeway noise ..Next time I’ll stay on the opposite side of the building
- 5/5
Clean remodeled rooms. Friendly staff and professional. Convenient for restaurants and shopping.
- 5/5
You get the BIGGEST bang for your buck right here,no funny smell,clean comfortable bed,listen i always read the reviews and this place is fantastic for what they charge,honestly, it's the best kept secret!!
- 5/5
This hotel is older but super clean and the staff is so friendly. Lots of things nearby and quiet neighborhood.
- 4/5
Clean and constable staff was very friendly.