Courtyard By Marriott Fort Lauderdale Coral Springs

Our stay here was very pleasant.

Great front desk help. Good location. Weird cleaning product smell.

Nice place to stay at. Staff great, really clean hotel

Good afternoon

Perfect for our needs. Will stay again.

My room smelled moldy and the ac did not work great. I know I could have moved to a different room.

Very good

I have stayed here twice because my aunt recently passed away and I’ve had to be in town to deal with her estate and this is the closest hotel that isn’t a total dump. The first time I stayed on the 4th FL and the water never really got hot in the shower. This 2nd stay I booked last minute after cleaning out her condo and had to book the 2 room king suite on the 2nd FL. I was told it’s their largest and nicest room. When I arrive there is zero parking. 2 of 3 handicap spots are taken by vehicles without handicap hangers or plates. Despite my handicap hanger, I have to park in the furthest, darkest corner of the lot. I get to the room and the AC is running full blast in the bedroom, and won’t shut off. The AC in the second room won’t even turn on. It’s after midnight at this point and I have to drive 6hrs the next morning. I take a shower, which is thankfully hot. The last time I stayed the bed was comfortable and I was looking forward to sleep before my drive. I get into the king bed in this “suite” and it’s as hard as a rock. It’s horrible, I might as well have slept on the floor. I spent an entire week packing and moving my aunt’s condo and was in immense pain. I woke up in even more pain after sleeping in that bed. Every pillow went flat as soon as pressure was applied to boot, so not even a single decent pillow on the bed. Next morning, not a single luggage trolley to be found and the staff all just shrugged their shoulders at me. Don’t waste your money here.

Clean, Cozy, fresh, good location The gym was a bit hot

Very good

Exceptional

The hot tub was not working!

Very easy to use service and staff was very attentive

Well, I never had problem at the place, it is a nice hotel, staff was ok. Rooms. Were so nice, I never had chance to be at the pool though, it’s my first time there. A lonely area with not even a shopping mall nearby, I didn’t even got no breakfast during the check out after I spend there just for a day.

Well, I never had problem at the place, it is a nice hotel, staff was ok. Rooms. Were so nice, I never had chance to be at the pool though, it’s my first time there. A lonely area with not even a shopping mall nearby, I didn’t even got no breakfast during the check out after I spend there just for a day.

The king room was perfect. It included a couch and balcony. We were extremely satisfied and would definitely stay again.

Nice and clean, front desk friendly I got balcony and with ROOF view , low water pressure and no breakfast include

Nice and clean, front desk friendly I got balcony and with ROOF view , low water pressure and no breakfast include

Clean The air conditioner sounded like a plane coming in for a landing. In other words loud.

Clean The air conditioner sounded like a plane coming in for a landing. In other words loud.

Great location, really clean, staff very friendly and helpful. Great parking and Starbucks and the Bistro inside is A+ super convenient.

The place was good

The hotel was clean the staff was friendly and the location was great. I loved it and would definitely stay here again in the future

Whatever his renumeration, definitely NOT enough !!!! Outstanding choice of being the face of the hotel

Convenience Shampoo and body wash was empty, floor by the ac unit was wet, and air quality coming from the unit was bad

Convenience Shampoo and body wash was empty, floor by the ac unit was wet, and air quality coming from the unit was bad

Exceptional

Good

I was expecting much more for the price that I paid did not feel that the price I paid was worth the hotel hotel needed to be

The stay was okay but the room wasn’t the cleanest.

Parking was great

No

Good

Everything was welcoming! The cleanliness throughout the property really stood out, and it made our experience all the more comfortable and relaxing. Thank you to the entire staff for your kindness and professionalism. We truly appreciate the excellent service and look forward to staying again in the future.

Exceptional

The tyyy

Very poor

Great hotel everything was clean

Very clean and nice hotel. Also staff is amazing.

The staff was pleasant and attentive

Nice!

Exceptional

Exceptional

It was cold and comfortable just the way I like it. The front desk staff were friendly and helpful. The bed was comfortable, the air cold, the room dark exactly how I like it. The shower was pretty hot. The ice machine was broken on the 3rd floor. The were a few areas of concern with my room.

Pleasant

It was cold and comfortable just the way I like it. The front desk staff were friendly and helpful. The bed was comfortable, the air cold, the room dark exactly how I like it. The shower was pretty hot. The ice machine was broken on the 3rd floor. The were a few areas of concern with my room.

Upon arrival I discovered the room w/balcony that I reserved was NOT available even though I has reserved it a month before. Pool and hot tub VERY dirty. Food area almost always closed.

Superb

Place needs upgrade

For the price that they charge, they should at least offer free coffee. There is a Starbucks downstairs, but not too much options. We also had dirty sheets in our bed. Overall, nice area, the staff is nice. Just wish the breakfast option was better.

not really for the bar but the property was good

Easy parking safe clean

The property it was very good stuff. It was very good. Only thing missing it no organization in the room and no breakfast. That’s the only down part.

Very accomodating. The room had a smart tv, microwave, and refrigerator. Will definitely book here again

Nice quality often comes with a flag.

I booked it on Expedia and then they tried to charge me more money than I paid on Expedia.

Good location First room had a problem with the shower but they took care of it right away

Good location First room had a problem with the shower but they took care of it right away

The hotel is average at best

Very good

Very nice hotel with complimentary crunch fitness for stay.

The staff was very friendly and accommodating The staff couldn’t fix a simple electric problem, because it was late a night and maintenance crew was not available until next morning. We were given another room to spend the night, but it was a bit of a pain to move between rooms.

The staff was very friendly and accommodating The staff couldn’t fix a simple electric problem, because it was late a night and maintenance crew was not available until next morning. We were given another room to spend the night, but it was a bit of a pain to move between rooms.

nothing

friendliness nothing

Super friendly staff and quiet room. Also large parking. We only stayed for one night and arrived late so we didn’t use a lot of facilities. /

Always prompt courteous staff and clean rooms and facilities

Always prompt courteous staff and clean rooms and facilities

no

Nothing

Nothing

The cleanliness of the whole hotel was amazing. The staff was more than helpful. And the shampoo and conditioners were the best I’ve ever used. I’m gonna start ordering them on Amazon.

The cleanliness of the whole hotel was amazing. The staff was more than helpful. And the shampoo and conditioners were the best I’ve ever used. I’m gonna start ordering them on Amazon.

The breakfast was great. I enjoyed my stay at this hotel my partner and I will definitely be coming back for breakfast. She had scrambled eggs, potatoes, and sausage. I had the breakfast burrito with egg cheese, sausage, bacon, onions, green peppers, and a whole bunch of the good stuff we also had a café latte. The coffee was fresh. Everything was great. The chef was very pleasant. The overall experience with breakfast was amazing. I couldn’t thank you all enough. This is the service I expect when I spend money on a hotel stay I had no issues. We only stayed one night we had absolutely no issues!

It was clean and quiet and in a good location. The aircondition was a bit noisy and didn’t cool as much as we wanted it to. Plus, there was not enough space to put toiletries out by the bathroom/ shower and no towel hook.

Everything, staff is unhelpful in horrible situation. Won’t even look to see anything they can do about a refund, very ignorant anytime you would call about it and very quick to get you off the phone. Only Marriott location I’ve stayed at that could not help at all

I’ve stayed at this hotel previously and I absolutely loved it so I booked another stay here. On my last visit here, the toilet did not work properly. The toilet flushed correctly for 1-3 flushed (back to back) but after that, the toilet wouldn’t flush. I had to wait about 10-15 min before I could flush for the water to go down. I kept telling the front desk

I’ve stayed at this hotel previously and I absolutely loved it so I booked another stay here. On my last visit here, the toilet did not work properly. The toilet flushed correctly for 1-3 flushed (back to back) but after that, the toilet wouldn’t flush. I had to wait about 10-15 min before I could flush for the water to go down. I kept telling the front desk

Great room. Clean and spacious. The lobby bar and restaurant was a surprise and came in handy after a long, slow drive through traffic.

Great room. Clean and spacious. The lobby bar and restaurant was a surprise and came in handy after a long, slow drive through traffic.

WE were very tired from traveling all day, and were surprised by the bar and food offerings. The food was delicious and well worth the price. It was nice to not have to leave the hotel to get dinner. The hot tub did not work. We alerted the front desk, and if was fixed but we had changed out of our suits and it was getting dark. Major disappointment.

On point

On point

Room outdated, weird layout had to squeeze to get to one side of bed, carpet dirty, lighting not user friendly low water pressure at sink

Room outdated, weird layout had to squeeze to get to one side of bed, carpet dirty, lighting not user friendly low water pressure at sink

It’s a nice and comfortable hotel, kind staff There’s a market, mall close to the hotel Last year we stayed here and the pool was heated, this year it was cold :(

It’s always a good time

It’s always a good time

1. The carpet was filthy. 2. I requested an iron since the one in the room was broken. It never came. House keeping replaced towels but did not make the beds. 3. There was no hot water in building on Tuesday. 4. On the last day of our stay, there was mildew on the bed, under the headboard of the bed near the window and next to the night table.

1. The carpet was filthy. 2. I requested an iron since the one in the room was broken. It never came. House keeping replaced towels but did not make the beds. 3. There was no hot water in building on Tuesday. 4. On the last day of our stay, there was mildew on the bed, under the headboard of the bed near the window and next to the night table.

The staff was friendly We thought breakfast was complimentary. Not even coffee and tea was complementary. The so called Bistro was severely understaff. One nice man named Rowan had to take the orders, make the coffee, serve the food ,and clear the tables. Service was slow. I stood a half hour to wait for a cup of coffee. Our family reserved 4 rooms and were unhappy We ended up going to McDonalds for coffee one morning Poor poor management. We didn’t have hot water for two days. It was under renovation and it was very noisy starting at 7 pm. On Christmas the Bistro was closed. Really with all other restaurants closed where did you expect us to get breakfast? What type of hospitality is that? NO HOT WATER FOR TWO DAYS AND NO COMPENSATION FOR THE INCONVENIENCE Our rooms were never cleaned I found a maid to ask for fresh towels It was a horrible experience I will never stay in a Marriott again Oh and the toilet was so low to the ground a person with any type of back issues had a problem. Dim LIGHTS AROUND THE SINK. NO LIGHT SWITCH AS YOU ENTERED THE ROOM. Cheap shampoo and shower gel which didn’t lather up. We couldn’t use the pool because they were constructing a firepit next to it. We called Marriott headquarters and they couldn’t help us because the hotel was privately owned

Room very spacious, however the shower curtain was missing at first, they quickly corrected that issue, the balcony amd scenery was facing a roof part of the building..others everything was fine.

Room very spacious, however the shower curtain was missing at first, they quickly corrected that issue, the balcony amd scenery was facing a roof part of the building..others everything was fine.

Entire facility needs upgrades

Entire facility needs upgrades

Property was fine. Felt safe. A few weird smells. No central ac in the rooms, had window based units still, those are not great. AC, Smells, no free breakfast, expensive for what you got, only on person checking in on a holiday evening - had to wait.

All the pillows were very soft. One hard pillow would be nice. I sleep with a hard pillow.

Had to change rooms smell's very musty and wet . The second room was much better although I didn’t get a balcony. Parking was very easy . I believe his name was Steve or Stephen he checked me in and was very accommodating and easy to talk to.

Had to change rooms smell's very musty and wet . The second room was much better although I didn’t get a balcony. Parking was very easy . I believe his name was Steve or Stephen he checked me in and was very accommodating and easy to talk to.

Great stay. Staff was very nice and accommodating. The room was clean

Great stay. Staff was very nice and accommodating. The room was clean

Very good customer service

Very good customer service

Overall, a good hotel. Clean, comfortable room with big TV and comfortable bed. The staff members are friendly and responsive.

Overall, a good hotel. Clean, comfortable room with big TV and comfortable bed. The staff members are friendly and responsive.

Great coffee. Overall great hotel. Shall return

Great coffee. Overall great hotel. Shall return

All of the above but particularly the staff.

All of the above but particularly the staff.

Microwave on the floor. Need extra towel rack. Windows need cleaning

Microwave on the floor. Need extra towel rack. Windows need cleaning

Staff was great, there was construction going on during our stay and they were very good about making sure it wasn’t disruptive. The 4th floor had some odd smells a few times, wondering if it was cleaning materials.

Staff was great, there was construction going on during our stay and they were very good about making sure it wasn’t disruptive. The 4th floor had some odd smells a few times, wondering if it was cleaning materials.

Old property unlike any other courtyard Marriott we stayed so far. Far from airport if

Old property unlike any other courtyard Marriott we stayed so far. Far from airport if

F

F

Room was clean and very nice

Room was clean and very nice

We found several small cockroaches in our room. When I reported it to the front desk, they first offered to move us to the room next door — which obviously didn’t solve anything. Then they showed us another room on a different floor, but the A/C unit there was completely filthy, as you can see in the photo. The hotel clearly has serious cleanliness and maintenance issues. I definitely wouldn’t recommend staying here.

We found several small cockroaches in our room. When I reported it to the front desk, they first offered to move us to the room next door — which obviously didn’t solve anything. Then they showed us another room on a different floor, but the A/C unit there was completely filthy, as you can see in the photo. The hotel clearly has serious cleanliness and maintenance issues. I definitely wouldn’t recommend staying here.

everything was clean and breakfast was good

everything was clean and breakfast was good

Cleanliness

Cleanliness

When we first arrived an went to check in we realized they were doing remodeling which we were not aware of when we booked the hotel. Check in was fine to start but went down from there. The room they gave us had an a/c unit that was not working. It was like a sauna when we walked in the room. I went downstairs to say something and the guy at the front desk was very accepting or helpful. I told him the room a/c was not working and how hot it was and his answer was I'll send maintenance so he can look at it. I've working in hotels and for a/c companies it was not going to be a quick fix. I argued with the guy for a few minutes he didn't seem to care and even said to me once "I'll get back to you" with me standing right there. Finally he asked if I would like a different room and I said yes. After giving me keys for new room he asked if we made a mess or if he was able to give the room to another person. I said no we didn't but I just told you the a/c doesn't work and you are still willing to give the room to someone. The second room the a/c worked. When we got in the room my husband said to me "Are you sure we are staying at a Marriott and not a Days Inn". This hotel use to be a very nice one but now is very grungy. It definitely does not give off the standard of Marriott that I am accustom to. We have to go back down to Coral Springs at Christmas time and won't stay here again. I had a reservation for then but cancelled it after this visit.

When we first arrived an went to check in we realized they were doing remodeling which we were not aware of when we booked the hotel. Check in was fine to start but went down from there. The room they gave us had an a/c unit that was not working. It was like a sauna when we walked in the room. I went downstairs to say something and the guy at the front desk was very accepting or helpful. I told him the room a/c was not working and how hot it was and his answer was I'll send maintenance so he can look at it. I've working in hotels and for a/c companies it was not going to be a quick fix. I argued with the guy for a few minutes he didn't seem to care and even said to me once "I'll get back to you" with me standing right there. Finally he asked if I would like a different room and I said yes. After giving me keys for new room he asked if we made a mess or if he was able to give the room to another person. I said no we didn't but I just told you the a/c doesn't work and you are still willing to give the room to someone. The second room the a/c worked. When we got in the room my husband said to me "Are you sure we are staying at a Marriott and not a Days Inn". This hotel use to be a very nice one but now is very grungy. It definitely does not give off the standard of Marriott that I am accustom to. We have to go back down to Coral Springs at Christmas time and won't stay here again. I had a reservation for then but cancelled it after this visit.

Clean facility, nice room and friendly staff!!

Clean facility, nice room and friendly staff!!

Phone in room out of service. Many TV stations would not work. Could not get Wifi to work in room or in lobby. Technical help was not available.

Phone in room out of service. Many TV stations would not work. Could not get Wifi to work in room or in lobby. Technical help was not available.

Rude horrible

Rude horrible

Bathroom was dirty. The laundry room didn't have a change machine and the front desk didn't have change.

Recently refurbished

Recently refurbished

Our toilet was clogged for all of one of the days of our trip and we were told there was no plunger on premises. There was one cart for gathering our things for the entire hotel. Fridge didn’t work. Do I need to say more?

Our toilet was clogged for all of one of the days of our trip and we were told there was no plunger on premises. There was one cart for gathering our things for the entire hotel. Fridge didn’t work. Do I need to say more?

Housekeeping goid but never had little things like soap/towels

Housekeeping goid but never had little things like soap/towels

Alisa and Mohammed were phenomenal and the kitchen staff Joel and rowan amazing they were so polite and kind I appreciate great hospitality

Alisa and Mohammed were phenomenal and the kitchen staff Joel and rowan amazing they were so polite and kind I appreciate great hospitality

Great

Great

Everyone was very professional from the start, this is my place for now visiting family and friends.

Everyone was very professional from the start, this is my place for now visiting family and friends.

Room was clean, but bathroom had paint stains. Check-out was smooth and quick. Decent overall, but service could be better.

Room was clean, but bathroom had paint stains. Check-out was smooth and quick. Decent overall, but service could be better.

The room and the customer service were very good. Just little things, like there were no cups for coffee in the room and the sugar and cream packets were very old. The cream was no longer powder. It was a solid chunk.

Overall the facility was clean, the staff was friendly and welcoming. It’s an old building in need of a major renovation.

Overall the facility was clean, the staff was friendly and welcoming. It’s an old building in need of a major renovation.

Great!

Great!

I originally booked a king suite but upon check in I was told there was a plumbing issue and I would have to change to a king room or double queen suite. I also would have liked daily housekeeping, but only every other day cleaning was offered. As far as the experience with staff, Mohammed was very accommodative with the room selection and made switching the room and checking in sweeter than bitter. During my stay I ate at the restaurant on site. Joel and Rowan were also very accommodative and made my dining experience a perfect one. I had a breakfast sandwich and it was quite tasty, I order a glass of water and the water tasted like quality purified water though I am not sure if it was tap or bottle water. This was my second time sending guests to this hotel and it won’t the last.

I originally booked a king suite but upon check in I was told there was a plumbing issue and I would have to change to a king room or double queen suite. I also would have liked daily housekeeping, but only every other day cleaning was offered. As far as the experience with staff, Mohammed was very accommodative with the room selection and made switching the room and checking in sweeter than bitter. During my stay I ate at the restaurant on site. Joel and Rowan were also very accommodative and made my dining experience a perfect one. I had a breakfast sandwich and it was quite tasty, I order a glass of water and the water tasted like quality purified water though I am not sure if it was tap or bottle water. This was my second time sending guests to this hotel and it won’t the last.

room clean, staff very friendly

room clean, staff very friendly

l

l

.

.

Was our first time whit Marriott and the experience was very good

Was our first time whit Marriott and the experience was very good

Bar area is really comfy.

Outdated hotel. No in room safe. Bathroom area too small

Outdated hotel. No in room safe. Bathroom area too small

Had no free coffee urn in the hotel lobby.….besides no available for complementary, the charge to buying a cup was $4.50 considering room rate being $--- per night, a charge for coffee was chessy!

The staff was very professional. Mohammed, who checked us in, was especially professional, courteous, and helpful. We needed to check out early as my mother found the bed very uncomfortable.

The staff was very professional. Mohammed, who checked us in, was especially professional, courteous, and helpful. We needed to check out early as my mother found the bed very uncomfortable.

The gentleman that checked me in was very very nice and accommodating, efficient and friendly. My only problem was the air conditioning unit was very noisy. I had earplugs with me so I was able to sleep through the night. The room was beautiful, clean and very accommodating they need to get quiet units. This one had a rattle.

The gentleman that checked me in was very very nice and accommodating, efficient and friendly. My only problem was the air conditioning unit was very noisy. I had earplugs with me so I was able to sleep through the night. The room was beautiful, clean and very accommodating they need to get quiet units. This one had a rattle.

Clean, nice staff, overall great experience

Clean, nice staff, overall great experience

The stay was a great stay we checked in late and was greeted by a great hospitality by Mr Mohamed The staff was very friendly would definitely be back again

The stay was a great stay we checked in late and was greeted by a great hospitality by Mr Mohamed The staff was very friendly would definitely be back again

I slept good and shower was perfect temp

I loved my stay here. It is a 9.8/10. The only thing that would have made it a 10/10 is them providing free breakfast. Then it would be perfect. Otherwise the hotel, cleanliness, aesthetics, and especially the staff were wonderful. The staff was very friendly, respectful, courteous and accommodating. I would definitely stay at the courtyard Marriott Coral Springs again.

I loved my stay here. It is a 9.8/10. The only thing that would have made it a 10/10 is them providing free breakfast. Then it would be perfect. Otherwise the hotel, cleanliness, aesthetics, and especially the staff were wonderful. The staff was very friendly, respectful, courteous and accommodating. I would definitely stay at the courtyard Marriott Coral Springs again.

The people at the front desk were amazing!! The maids were friendly and actually cleaned

The people at the front desk were amazing!! The maids were friendly and actually cleaned

Nice customer service

Nice customer service

Very special

Very special

1)low toilet (not ADA compliant() 2)no telephone; water all over the place in a roll in shower room 3)bathroom door not open/close properly GENERALLY -NO ROOM CLEANING OR TOWEL SERVICE IN A 5 DAY STAY

1)low toilet (not ADA compliant() 2)no telephone; water all over the place in a roll in shower room 3)bathroom door not open/close properly GENERALLY -NO ROOM CLEANING OR TOWEL SERVICE IN A 5 DAY STAY

The staff was very professional and personable, and took care of the needs of our stay. I did share with the manager, Mohammed, the difficulty that we had with the tub in the bathroom of a slippery. They had put an adhesive mat or something in there that was too slippery even with water and you stepped in there. I almost fell a couple of times and our granddaughter has difficulty because she’s has a handicap so so I knew that the hotel was gonna undergo renovation and everything, and he was made aware of it, and he thanked me for letting him know all in all everybody was great polite it was clean.

The staff was very professional and personable, and took care of the needs of our stay. I did share with the manager, Mohammed, the difficulty that we had with the tub in the bathroom of a slippery. They had put an adhesive mat or something in there that was too slippery even with water and you stepped in there. I almost fell a couple of times and our granddaughter has difficulty because she’s has a handicap so so I knew that the hotel was gonna undergo renovation and everything, and he was made aware of it, and he thanked me for letting him know all in all everybody was great polite it was clean.

Mohammed was very accommodating

Mohammed was very accommodating

Very clean room, clean facility friendly staff. I really enjoyed my stay.

Very clean room, clean facility friendly staff. I really enjoyed my stay.

Terrible! Had to move 3 times! 1st room was being worked on. 2nd room water dripping from ceiling! A disaster!

Terrible! Had to move 3 times! 1st room was being worked on. 2nd room water dripping from ceiling! A disaster!

Mr Mohammed was very helpful!

Mr Mohammed was very helpful!

The service was top tier from check in to check out. Ty

The service was top tier from check in to check out. Ty

Awesome stay... stayed there for a graduation and everything was convenient and in close proximity... safe and clean space.

Awesome stay... stayed there for a graduation and everything was convenient and in close proximity... safe and clean space.

The staff was great and the rooms were very clean.

The staff was great and the rooms were very clean.

The air conditioner was leaking on the floor during the night I got up and my feet got wet, but I didn’t think anything about it till the morning and that my shoes were wet and with that said I lost a brand new pair of Nike shoes I had to throw away because they got soaking wet and I had just purchased them before my business trip

The air conditioner was leaking on the floor during the night I got up and my feet got wet, but I didn’t think anything about it till the morning and that my shoes were wet and with that said I lost a brand new pair of Nike shoes I had to throw away because they got soaking wet and I had just purchased them before my business trip

wonderful staff, and very clean

wonderful staff, and very clean

Dirty Night table and counter

Dirty Night table and counter

This place needs to hit the restart button. The only good thing about the trip was the front desk. Got to the hotel a little early and they told us our room wasn't ready, which is fine. They offered us a drink or anything from the snack area. They said room will be ready in an hour, so we went to run some errands. Came back and room still wasn't ready. The lead maid was real nasty about the whole thing with the front desk leaders. Offered us complimentary breakfast tickets for next morning and complimentary drinks at happy hour. Great customer service from front desk. Finally got to the room and the place was a bit messy. Goldfish in the sofa and outdoor patio area. Hopped in the shower and realized they didn’t replenish the body wash or shampoo container. So the room that took an extra hour to get ready wasn't finished. Like I said before that lead maid was not pleasant to anyone on the staff. Went to happy hour, bartender was great. Nice guy. Woke up and got ready for our complimentary breakfast downstairs and the lady told us they ran out of everything on the breakfast menu except coffee and a few pastries. Someone needs to get in there and clean that place up. Need a real leader in there. 1st time we eent to this hotel,we had a 7AM jackhammer above our heads. 2nd time going to this place andthis confirms we will not return to this hotel until they figure things out. It's ashame because the front desk staff is great.

This place needs to hit the restart button. The only good thing about the trip was the front desk. Got to the hotel a little early and they told us our room wasn't ready, which is fine. They offered us a drink or anything from the snack area. They said room will be ready in an hour, so we went to run some errands. Came back and room still wasn't ready. The lead maid was real nasty about the whole thing with the front desk leaders. Offered us complimentary breakfast tickets for next morning and complimentary drinks at happy hour. Great customer service from front desk. Finally got to the room and the place was a bit messy. Goldfish in the sofa and outdoor patio area. Hopped in the shower and realized they didn’t replenish the body wash or shampoo container. So the room that took an extra hour to get ready wasn't finished. Like I said before that lead maid was not pleasant to anyone on the staff. Went to happy hour, bartender was great. Nice guy. Woke up and got ready for our complimentary breakfast downstairs and the lady told us they ran out of everything on the breakfast menu except coffee and a few pastries. Someone needs to get in there and clean that place up. Need a real leader in there. 1st time we eent to this hotel,we had a 7AM jackhammer above our heads. 2nd time going to this place andthis confirms we will not return to this hotel until they figure things out. It's ashame because the front desk staff is great.

What a nice place! For a modest price, the room and facilities provide more than the basics. We enjoyed having the extra space with the sofa, desk, chair, microwave and small fridge. Everyone has been super helpful and friendly. When we’re in the area again we will stay here again.

What a nice place! For a modest price, the room and facilities provide more than the basics. We enjoyed having the extra space with the sofa, desk, chair, microwave and small fridge. Everyone has been super helpful and friendly. When we’re in the area again we will stay here again.

-a lot of ants in room -stains on sheets

-a lot of ants in room -stains on sheets

TV didn’t work. Steve tried to fix, unable too. However in a very short time, Steve, obtained us another room, personally insured TV worked, did it all very fast. Great job Steve appreciated, resolving issue quickly.

TV didn’t work. Steve tried to fix, unable too. However in a very short time, Steve, obtained us another room, personally insured TV worked, did it all very fast. Great job Steve appreciated, resolving issue quickly.

Breakfast hours were way too short and the food was poor.

Breakfast hours were way too short and the food was poor.

Dirty, expensive and poor customer service.

Dirty, expensive and poor customer service.

Would definitely stay here again.

Would definitely stay here again.

Updates had been made. More needed but I would definitely stay again.

Updates had been made. More needed but I would definitely stay again.

Love this hotel staff are very very friendly and helpful the receptionist name Kyle he was exceptionally helpful friendly had excellent customer service and a down to earth manner making us feel at ease as soon as we arrived food was great tasty n fresh would definitely stay there again. We went for a funeral and only 4 nights but a really good experience.

Love this hotel staff are very very friendly and helpful the receptionist name Kyle he was exceptionally helpful friendly had excellent customer service and a down to earth manner making us feel at ease as soon as we arrived food was great tasty n fresh would definitely stay there again. We went for a funeral and only 4 nights but a really good experience.

Alyssa and Marilou phenomenal service , I come here very often and their service is amazing I really appreciate their hospitality

Alyssa and Marilou phenomenal service , I come here very often and their service is amazing I really appreciate their hospitality

Comfy Diary quiet - some drag racing on the street WIFI was very challenging to log into….took way too long

Comfy Diary quiet - some drag racing on the street WIFI was very challenging to log into….took way too long

The worse check in experience I’ve ever have by far. We were in line for over 45 minutes and the guy was arguing with everyone @530 there no room available. The gym is nasty I try to work out but it’s seems they never clean the area.

The shower still had someone else's hair in it and had not been cleaned. I cleaned it myself. The sheets on the bed did not fit correctly and the TV stopped working the first of 2 nights I was there. I did not bother telling the front desk, I just dealt with it. My co-worker was on another floor and did not have hot water the first night of his stay. The rooms are a bit dated as well. For what they are charging, I was expecting more.

Check in time is 3pm, rooms still not ready at 5:30. Rude staff, hassled over age on ID, obviously could not compute math. Beware, you will not receive what you pay for at this hotel.

I was given what was supposed to be a fully renovated room. The room was clean, but nothing worked. The tv and phone both needed to be attended to. The toilet also kept running and flushing on its own. The gym in the hotel was full of broken machines and the hot tub didn't seem to be working correctly. The staff was the star of the show, they were kind, accommodating,and as helpful as can be.

Very nice staff and reasonable rates.

Staff was phenomenal Alyssa is top notch from the beginning to the end of my stay . I will highly recommend this locations and room are all up graded and nice

Ok

Property is currently under renovation

Nice

It was nice and clean

Great customer service when I arrived for check in.

The staff was amazing and everything was very clean! Would definitely stay here again

Had a few hiccups Due to property upgrades. Staff was helpful and efficient. Would stay again.

This hotel is great. A lot of things to do around this hotel. Rooms were beautiful and modern. They had a smart tv so it was easy to watch Netflix. And staff were nice.

Property is being upgraded. We had a couple of glitches. But the staff handled it quickly and efficiently. Over all can't complain. I would stay again when when in the area.

The hotel is newly renovated so it is quite nice. Rooms and showers are big. However, the lighting in the room is a bit dim. The water in the sink faucet was very low. Breakfast was a bit pricey. I recommend this hotel for its cleanliness, spaciousness and location.

Pretty location right behind McDonalds and Arby’s. Easy walking to the mall.

Front desk attendant was amazing

The latest cation is excellent in terms of shopping for food and other things.

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Outside is kind of dirty but it’s under construction in some places so it’s understandable

The wifi was inadequate.

Cleans and staff nice

First, the room I booked (King suite with balcony) was not available and I was not notified prior to checking in even though front desk staff say they sent an email. Never got it. When I did check in I was given two options, a standard room with a lower price or the same type of suite I booked - just with two queens instead of 1 king which is what I choose to go with. The room was not equivalent to what I had booked, it was not a suite and there is no balcony. When I went back downstairs front desk first response was “oh you wanted a balcony still?” Then told me they were all taken by a large party lol. The room it self smells of wet mildew, furniture is dirty and stained. And of course, I was charged the same rate as the king suite I booked. There is no parking due to half the lot being taken over by construction equipment…..there is no room service, I had to go ask for linen since there was no housekeeping during my stay. Charging over $200 a night for these rooms is literally robbery and had they truly informed me my room was not available I most likely would not have come. Will never book with Marriott again I’ll stick with Hilton.

Everything was great

Briana made us feel so welcome! She is a gem of a person and made our stay so special!!

I liked the location, free parking. Check-in was smooth. I liked the balcony except it was dirty. I did not like that breakfast was not included. Also, no one came to clean the room and change dirty towels. The cleaning ladies looked tired and overworked. I had to asked to bring clean towels and put my garbage and dirty towels outside my door to be picked up.

Currently very dated. They are renovating however

The property is under renovations and has construction going on as of Dec. 2024. Hence the reason for 4 stars for property. I am sure the changes will be great

The property was clean although construction was going on I would recommend it to anyone

Excellent service, excellent room and bed

Expected much more from Marriott. Moved to another room because of black mold in the bath. The new room had dry rotted and torn window treatment and the window was so dirty we couldn't see out of it. The only thing we found to save the experience was the staff. They were lovely. The management needs to give them apart place to shine.

This hotel is undergoing renovation and our expectation was not met for a Marriott BONvoy...

i had an amazing stay

The room had a musty scent later identified as mold, bathroom wasn’t clean… tub had mold as well

Property was under construction. The room was very old carpet was dirty.

Very quiet, essy to get to where i needed to go.

Very clean

The hotel didn't have a microwave. The sheets and towels were either not clean or hair all over them.

Great staff and hospitality is phenomenal

Especially helpful and welcoming was Front Desk agent Briana.

The staff friendly, clean. Carpet in hallway smells a little moldy otherwise it was great

The accommodations was average. The place was clean but needed updating. The restaurant was practically none existing. There wasn't much choice for breakfast, the choice didn't have a chef to prepare it properly. They advertise that the stay comes with breakfast, but didn't say you had to buy it.

Breakfast in the Bistro was very good and the Starbucks coffee was a plus. Easy access to major routes. I would not chose to stay at this hotel again.

Great customer service. Employees are too good for this hotel. Woke up nauseas from mildew smell in the middle of the night. Aside from the mold on the pillowcase the pillows were really rough. Reached out to Marriot as a heads up. Got a standard reply. Moved on however just realized there are a lot of reviews regarding mold. It is awful that they let this property endanger their guests heath.

It was a great. The staff was very accommodating

The hotel is expensive and dirty , the rooms has wet carpet and the shower full of hair.

Enjoyed our stay. Great customer service

The hallways outside of each room has an odd smell not terrible but definitely not pleasant

The staff here are so phenomenal starting Roshon, Dianna , Brianna and Alyssa they all were so welcoming we come here every two weeks and they make us feel welcomed and at home away from home

Average property. It can use updating.