Quality Inn Conway Northwest

Excellent service from staff. However, the bed was very uncomfortable and the shower was mediocre.

More chairs in room too

Room was okay but small. Breakfast was very limited.

Room was clean and towels were clean and fresh. The staff was quick to check me in and didn’t have any problems definitely will book again!

Rooms look like a motel instead of a hotel, be mindful to keep your things off the floor, as soon as we got in the room here comes a spider and critters traveling around on the a blinds. The room also has a smell of mildew and rooms across the hall had signs that were unsafe for a person to stay in as well as hallway had a strong smell of fire smoke.

It was good enough for a place to sleep. The room was very clean but had a little bit of a musty odor. The breakfast was minimal. The pool area and picnic area were still closed. The cleaning ladies were very nice.

The rooms are clean and have good AC. Unfortunately all the bedding and towels smelled like old smoke. The hotel is non smoking. The room doesn’t smell like smoke. But when you get in bed the pillows smelled like old cigarettes and when you dry off your towels smell like cigarettes. I don’t know if the house keeping are all smoking while doing laundry or what but not exactly the smell you want on your clean body. I also had a room next to the elevator and ended waking up early than I wanted to because I could hear people talking and the ding of the elevator each time someone got on.

The room didn't appear especially clean. There were stains on the comforter and a few on the sheets, but nothing that seemed new. Just permanently stained. Fan cover in the bathroom ceiling was missing and cracks in the ceiling. Air conditioner was working. Although the room did seem warm. Overall, it wasn't terrible just not completely updated.

There was a fire on the first floor one month ago. Still heavy smell of smoke. Smoke smell permeated my hair and clothing.

Everyone was very sweet and room was clean and tidy.

yes. There were shops nearby and the room was cool.

The hotel is clean. It could use some updaing and new paint. My husband and I are frequent travelers. I refuse to stay in a dirty unkempt hotel. My problem with our stay was the front desk staff. They are usually the first people that you encounter when checking in and the last when you are leaving. The front desk are usually welcoming and informing on details about the hotel (time when breakfast would be avaliable, pool open ect.) Not this front desk staff. I was asked my name, a credit card and if I wanted a receipt. NOTHING ELSE. No enjoy your stay, no thank you for being a Choice Hotel Rewards member. If you don't care about these pleasantries you should have a great stay! One big plus for the hotel the shower was hot and perfect settings! The bed was comfortable as well. The accessible room we rented was very spacious and had a sturdy shower chair.

There was no access to wifi. Had to go to a coffee shop not close to the hotel to get online. Staff was aware of the wifi issue but did nothing to get it resolved. Limited hot water. If you didn’t shower at night, you got a lukewarm shower in the morning.

Location Not very clean and the staff was not overly friendly

Good and clean

The staff was very nice and helpful! Room was clean with plenty of towels! One of the best inexpensive hotels! Will be back next trip! Thank You

The staff was extremely kind, only downside of staying here was that every hallway smelled like weed. The shower door isn’t completely connected to the wall so water goes everywhere when you shower. Room was fine, sadly the pool wasn’t open due to it being outside.

The staff was extremely kind, only downside of staying here was that every hallway smelled like weed. The shower door isn’t completely connected to the wall so water goes everywhere when you shower. Room was fine, sadly the pool wasn’t open due to it being outside.

It's been crazy recently, even though my team travels all the time and usually, our hotel visits are totally standard. I have a ton of points and often use them to cover travel so we don't have to pay anything, but honestly, this one place made it ridiculously difficult. You'd think being a Diamond Elite member with Choice Hotels would get you a little special treatment, but nope. Most Choice Hotels are easy to deal with when using points, but the requirements at this location felt completely extreme. For starters, they demanded a $100 cash deposit from my field engineer who was staying on my points. I called them up, even sent my driver's license via a secure email—which they could see and take a photo of, but couldn't print—and the only solution they offered was for me to book through a third-party site like Hotels.com. After all that hassle, I'm just absolutely done and lost for words. We will never be returning, and they've completely lost our business.

It's been crazy recently, even though my team travels all the time and usually, our hotel visits are totally standard. I have a ton of points and often use them to cover travel so we don't have to pay anything, but honestly, this one place made it ridiculously difficult. You'd think being a Diamond Elite member with Choice Hotels would get you a little special treatment, but nope. Most Choice Hotels are easy to deal with when using points, but the requirements at this location felt completely extreme. For starters, they demanded a $100 cash deposit from my field engineer who was staying on my points. I called them up, even sent my driver's license via a secure email—which they could see and take a photo of, but couldn't print—and the only solution they offered was for me to book through a third-party site like Hotels.com. After all that hassle, I'm just absolutely done and lost for words. We will never be returning, and they've completely lost our business.

It was nice and clean very convenient. A very good price easy to get to everything in town. It was clean. It wasn’t crowded wasn’t dirty. Could use a few more items on the breakfast nice and quiet and comfy.

The room was very clean, the staff was very nice. I just wish they had more on there breakfast for in the morning. They only had waffles, and some other stuff like bagels, muffins, yogurt. But surely could use some eggs, bacon sausage ext.

The room was very clean, the staff was very nice. I just wish they had more on there breakfast for in the morning. They only had waffles, and some other stuff like bagels, muffins, yogurt. But surely could use some eggs, bacon sausage ext.

Room was clean. Only rhink was no saftey stopper so people cannot open the door from outside. Staff was very night.

Room was clean. Only rhink was no saftey stopper so people cannot open the door from outside. Staff was very night.

Room was ok. Staff was great

Room was ok. Staff was great

Clean room. Excellent staff

Clean room. Excellent staff

Comfortable bed Noisy mini refrigerator in room, plainly decorated room, always out of waffle mix even in early am

Chair in room dirty

Chair in room dirty

Staff were pleasant

Staff were pleasant

Clean room, helpful staff I had a wonderful stay definitely will be staying again

Clean room, helpful staff I had a wonderful stay definitely will be staying again

I have stayed there several times. The room is comfortable and clean. The water pressure needs improvement. There is no gym and the breakfast is basic. It starts at 6:30 am . Most of the time I need to start my day by 7 so that usually doesn't work for me.

I have stayed there several times. The room is comfortable and clean. The water pressure needs improvement. There is no gym and the breakfast is basic. It starts at 6:30 am . Most of the time I need to start my day by 7 so that usually doesn't work for me.

Very poorly decorated; there was a hole in the wall ans a hole in the sheets. However it did seem fairly clean. The door to the refrigerator did not shut. The “free breakfast was a joke with only stale muffins and dry cereal. There was no decaf coffee which is necessary for folks with certain medical conditions including cardiac

Very poorly decorated; there was a hole in the wall ans a hole in the sheets. However it did seem fairly clean. The door to the refrigerator did not shut. The “free breakfast was a joke with only stale muffins and dry cereal. There was no decaf coffee which is necessary for folks with certain medical conditions including cardiac

Dated property. Could use some renovation.

Dated property. Could use some renovation.

Not what I hoped

Not what I hoped

We had to leave one day early and never got w refund!

We had to leave one day early and never got w refund!

The carpet was dirty , wore white footie will need to use shootout to be cleaned.

The carpet was dirty , wore white footie will need to use shootout to be cleaned.

Hair dryer did not work, light bulb out and AC did not appear to be working properly and noises

Hair dryer did not work, light bulb out and AC did not appear to be working properly and noises

Na

Na

Some of the staff was very nice, some were not. I reported a leak in my room to two different staff members none of which mentioned it to maintenance until i did, two days after i initially reported it. Check in was also not great. Me, and at least 5 other people that i am aware of booked through expedia or hotels.com. that information was not received by the hotel. Not sure if it was a n internet thing or a hotel thing. The "what do you want me to do about it" attitude in regard to both check in and the leaking celling were rather disheartening.

Some of the staff was very nice, some were not. I reported a leak in my room to two different staff members none of which mentioned it to maintenance until i did, two days after i initially reported it. Check in was also not great. Me, and at least 5 other people that i am aware of booked through expedia or hotels.com. that information was not received by the hotel. Not sure if it was a n internet thing or a hotel thing. The "what do you want me to do about it" attitude in regard to both check in and the leaking celling were rather disheartening.

I honestly don't know where to begin. Check in took an hour because the Hotels.com reservation didn't come over. There were literally 4 other couples in the same predicament. We had to call India and try and find someone who could speak just enough English. Had to make 3 separate calls for that... now the room. Shower floor was stained, no door locks, the bed should have been replaced 10 years ago, room had a dingy smell, etc. Now breakfast was the best - literally had hard boiled eggs, 5-6 yogurt cups, waffle maker and that was it. No salt or pepper. It was like they did the minimal effort possible both for the infrastructure, the food and the overall look.

I honestly don't know where to begin. Check in took an hour because the Hotels.com reservation didn't come over. There were literally 4 other couples in the same predicament. We had to call India and try and find someone who could speak just enough English. Had to make 3 separate calls for that... now the room. Shower floor was stained, no door locks, the bed should have been replaced 10 years ago, room had a dingy smell, etc. Now breakfast was the best - literally had hard boiled eggs, 5-6 yogurt cups, waffle maker and that was it. No salt or pepper. It was like they did the minimal effort possible both for the infrastructure, the food and the overall look.

Air conditioner was very noisy. Walls had lots of patchwork. Shower curtain rod was not a proper fit with the shower curtain. Breakfast was a joke. Only positive I can say is the bed was decent

Air conditioner was very noisy. Walls had lots of patchwork. Shower curtain rod was not a proper fit with the shower curtain. Breakfast was a joke. Only positive I can say is the bed was decent

Good property for price

Good property for price

In all i didnt have a problem the hotel staff was nice and friendly. The building was clean and also the room. I enjoyed my stay.

In all i didnt have a problem the hotel staff was nice and friendly. The building was clean and also the room. I enjoyed my stay.

It was a very basic hotel. It had an empty outdoor pool. Breakfast was unInviting. The hotel is definitely old and is in need of renovation.

It was a very basic hotel. It had an empty outdoor pool. Breakfast was unInviting. The hotel is definitely old and is in need of renovation.

Everything was cleaned and peaceful

Everything was cleaned and peaceful

Nice stay no problems

Nice stay no problems

Very expensive outdated motel. Bed was comfy other than that it’s run down. Pool was closed. Staff was very friendly. Breakfast was disappointing. I’ll stay elsewhere next time.

Very expensive outdated motel. Bed was comfy other than that it’s run down. Pool was closed. Staff was very friendly. Breakfast was disappointing. I’ll stay elsewhere next time.

Friendly and professional staff they were also quick and checking in quiet and super clean. I would recommend this hotel and stay here again. Thank you for your hospitality.

Friendly and professional staff they were also quick and checking in quiet and super clean. I would recommend this hotel and stay here again. Thank you for your hospitality.

Very clean. The only problem we had was that by 8:30 when we went for breakfast, there was nothing left to choose from. We went to a local restaurant. It might have been a problem if we had a large family to feed.

Very clean. The only problem we had was that by 8:30 when we went for breakfast, there was nothing left to choose from. We went to a local restaurant. It might have been a problem if we had a large family to feed.

Very clean

Very clean

Location was key but this property has areas to improve

Location was key but this property has areas to improve

Just one night stay, but centrally located convenient and well upkeeps

Just one night stay, but centrally located convenient and well upkeeps

Very noisy didn’t sleep well.

Very noisy didn’t sleep well.

This hotel removed all of the interior locks. The only lock was the electronic lock that anyone with the right equipment could break into. Traveling alone, I could not stay there. The greedy property owners refused to refund my stay even though it was graduation weekend at the local university and it was a sell-out weekend. Shame on you!

This hotel removed all of the interior locks. The only lock was the electronic lock that anyone with the right equipment could break into. Traveling alone, I could not stay there. The greedy property owners refused to refund my stay even though it was graduation weekend at the local university and it was a sell-out weekend. Shame on you!

What l didn’t like we had Roaches in the bathroom and in the beds! Our lights had to stay on all night cause the switches weren’t working! The towels wash clothes were dingy and so were the sheets looking yellow! I would not recommend for stay!!

What l didn’t like we had Roaches in the bathroom and in the beds! Our lights had to stay on all night cause the switches weren’t working! The towels wash clothes were dingy and so were the sheets looking yellow! I would not recommend for stay!!

We checked in. Went to our room and it smelled of smoke. We cannot stay in such a room due to health reasons. We went to the desk and told them we couldn’t stay and asked to check out. Since it was beyond “cancellation” window, they charged us for the stay anyway! We spent a total of 5 minutes in the room. We are at a loss of $ for a 5 minute stay and haven’t heard from the manager as the desk clerk said. This was our first and last attempt to stay in a Quaiity Inn.

We checked in. Went to our room and it smelled of smoke. We cannot stay in such a room due to health reasons. We went to the desk and told them we couldn’t stay and asked to check out. Since it was beyond “cancellation” window, they charged us for the stay anyway! We spent a total of 5 minutes in the room. We are at a loss of $ for a 5 minute stay and haven’t heard from the manager as the desk clerk said. This was our first and last attempt to stay in a Quaiity Inn.

Not the best stay. Noisy place. You can hear everything from the surrounding rooms, not comfy bed. Bare minimum in the bathrooms

Not the best stay. Noisy place. You can hear everything from the surrounding rooms, not comfy bed. Bare minimum in the bathrooms

NA

NA

Clean room Bathroom show leaked on the floor, no one ever checked it out. Had to use extra towels, which had to wait on because they were out of.

Clean room Bathroom show leaked on the floor, no one ever checked it out. Had to use extra towels, which had to wait on because they were out of.

We were unable to stay due to being unfit for human occupancy. It was environmentally unsafe. The room smelled of mold and mildue and stale smoke. We left immediately and expect a full refund from Expedia. The lady at the front desk, however, was very pleasant but was unable to give us a refund due to booking thru Expedia.

We were unable to stay due to being unfit for human occupancy. It was environmentally unsafe. The room smelled of mold and mildue and stale smoke. We left immediately and expect a full refund from Expedia. The lady at the front desk, however, was very pleasant but was unable to give us a refund due to booking thru Expedia.

The location to attractions.

The location to attractions.

Great staff as I got in late

Great staff as I got in late

Check in was fine. There was a plastic wrapper on the floor in the room. The inside door latch has been removed so I put a chair in front of the door for safety. The shower door does not have an inside handle. This property is convenient and clean but needs some maintenance badly.

Check in was fine. There was a plastic wrapper on the floor in the room. The inside door latch has been removed so I put a chair in front of the door for safety. The shower door does not have an inside handle. This property is convenient and clean but needs some maintenance badly.

THE ROOM HAD A BAD MUSTY SMELL. I BOUGHT AIR FRESHENERS TO SPRAY IN THE ROOM. iT SEEMED CLEAN JUST HAD AN ODOR.

THE ROOM HAD A BAD MUSTY SMELL. I BOUGHT AIR FRESHENERS TO SPRAY IN THE ROOM. iT SEEMED CLEAN JUST HAD AN ODOR.

Front desk Denise took my card and ID all while getting info about my emotional support dog which I have federal registration for. She informed me (against the law to ask for papers) that she would have to ask her manager if I could stay or that maybe her manager would just charge me $30 daily pet fee which I agreeed to. Denise gave me my cards back and gave me two keys to the room. Then she said oh my manager said NODOGS. She then cancelled my reservation and refused to give me any paperwork or proof that I did not stay so I could get a refund from Expedia. Denise the. Informed me that Expedia needs to call the hotel manager and manager Anita will tell them to issue me a refund. I had to give the keys back. Denise informs me there is a $40 cancellation fee!!! I need a refund because I did not cancel my reservation the manager and Denise cancelled it. It took hours on chat to explain what happened. I was unable to find any other room in the city or nearby cities. I had to sleep in my CAR! I am a US Veteran and I have mental health diagnoses. I need my dog. I never had such rude treatment and Anitanwould not answer the phone when I tried to ask for refund of $40

Front desk Denise took my card and ID all while getting info about my emotional support dog which I have federal registration for. She informed me (against the law to ask for papers) that she would have to ask her manager if I could stay or that maybe her manager would just charge me $30 daily pet fee which I agreeed to. Denise gave me my cards back and gave me two keys to the room. Then she said oh my manager said NODOGS. She then cancelled my reservation and refused to give me any paperwork or proof that I did not stay so I could get a refund from Expedia. Denise the. Informed me that Expedia needs to call the hotel manager and manager Anita will tell them to issue me a refund. I had to give the keys back. Denise informs me there is a $40 cancellation fee!!! I need a refund because I did not cancel my reservation the manager and Denise cancelled it. It took hours on chat to explain what happened. I was unable to find any other room in the city or nearby cities. I had to sleep in my CAR! I am a US Veteran and I have mental health diagnoses. I need my dog. I never had such rude treatment and Anitanwould not answer the phone when I tried to ask for refund of $40

We arrived the afternoon checkin was easy and the young lady that checked us in was super friendly and polite. Upon arriving in the room, we noticed that there was no security latch on the inside door and the door handle was missing items . The shower had patch work and their was a Distinct odor of urine in the room me and I guess had to use an air freshener to make the room smell better.Later that evening we asked another staff member for additional blanket or sheets and was told in a rude tone “ we don’t have any additional blankets or sheets to give you we gave them all out have a good night. . Me and my guest were taken a back by her Demeanor, but just decided to return back to our room and fall asleep as we knew daylight will come quickly. In the morning were greeted by a much more pleasant person who wished us safe travels and to get home safely. Overall the stay wasn’t a bad one, but highly doubt if I’ll return.

We arrived the afternoon checkin was easy and the young lady that checked us in was super friendly and polite. Upon arriving in the room, we noticed that there was no security latch on the inside door and the door handle was missing items . The shower had patch work and their was a Distinct odor of urine in the room me and I guess had to use an air freshener to make the room smell better.Later that evening we asked another staff member for additional blanket or sheets and was told in a rude tone “ we don’t have any additional blankets or sheets to give you we gave them all out have a good night. . Me and my guest were taken a back by her Demeanor, but just decided to return back to our room and fall asleep as we knew daylight will come quickly. In the morning were greeted by a much more pleasant person who wished us safe travels and to get home safely. Overall the stay wasn’t a bad one, but highly doubt if I’ll return.

There was no deadbolt to secure room. Overall this place needs to pay attention to details that matter to the guest.

There was no deadbolt to secure room. Overall this place needs to pay attention to details that matter to the guest.

We had an emergency and had to leave a day early and they would not give us a refund for the night we didn’t stay I would not recommend this hotel

We had an emergency and had to leave a day early and they would not give us a refund for the night we didn’t stay I would not recommend this hotel

The hallways smelled like garbage. The room smelled badly like cigarette smoke. The room was not cleaned well. There was a water bottle and sunglasses under the chair from a previous guest. The pool did not look clean at all.

The hallways smelled like garbage. The room smelled badly like cigarette smoke. The room was not cleaned well. There was a water bottle and sunglasses under the chair from a previous guest. The pool did not look clean at all.

The property appears to have been updated but part of our 1st floor ceiling seems to have water damage and is cracking/coming loose from the ceiling. The check in was smooth. The person on the desk was cordial but not South Carolina friendly, however the hotel was a decent value compared to most others in the area.

The property appears to have been updated but part of our 1st floor ceiling seems to have water damage and is cracking/coming loose from the ceiling. The check in was smooth. The person on the desk was cordial but not South Carolina friendly, however the hotel was a decent value compared to most others in the area.

Noise all night in the hallway. No one ever at the front desk. was supposed to have a continental breakfast and there was nothing. Checked out day earlier

Noise all night in the hallway. No one ever at the front desk. was supposed to have a continental breakfast and there was nothing. Checked out day earlier

But price was reasonable and room was clean.

But price was reasonable and room was clean.

A complete dumpster fire, feared for my safety, absolute dump, pictures on website are from 20yrs ago, stains on bedding, bathroom door opens halfway bc it hits the vanity, cant wait to leave! No way i would stay anywhere near this place again and dont suggest anyone else does either!

A complete dumpster fire, feared for my safety, absolute dump, pictures on website are from 20yrs ago, stains on bedding, bathroom door opens halfway bc it hits the vanity, cant wait to leave! No way i would stay anywhere near this place again and dont suggest anyone else does either!

The property is in need of some updating. There’s no wow factor. Meaning there was nothing that stood out. The WiFi was spotty. It did not have a fresh smell, either in the common areas or the rooms. There was rarely a staff member at the front desk to greet you. We checked in on a Friday evening before 9pm, the person behind the check in desk seemed like she did not want to be there. Not rude but not inviting. They do offer complimentary shampoo & conditioner, of which the shampoo was empty in our room. Thankfully, I always bring my own. But for those who do not, it’s an inconvenience. Just a blah experience. Good thing we only needed to be in town for a couple of nights.

The property is in need of some updating. There’s no wow factor. Meaning there was nothing that stood out. The WiFi was spotty. It did not have a fresh smell, either in the common areas or the rooms. There was rarely a staff member at the front desk to greet you. We checked in on a Friday evening before 9pm, the person behind the check in desk seemed like she did not want to be there. Not rude but not inviting. They do offer complimentary shampoo & conditioner, of which the shampoo was empty in our room. Thankfully, I always bring my own. But for those who do not, it’s an inconvenience. Just a blah experience. Good thing we only needed to be in town for a couple of nights.

Broken doors, had an odor and were unclean.

Broken doors, had an odor and were unclean.

The room was clean and well stocked. Housekeeping friendly and accommodating.

The room was clean and well stocked. Housekeeping friendly and accommodating.

Just an average place to stay.

Just an average place to stay.

Low water pressure in the shower. No front desk help.

Low water pressure in the shower. No front desk help.

I had to move to 3 different rooms because there was no electric outlet plug, one didn’t have a handle for the shower or sink faucet, then I was given one bed when I reserved for 2.

I had to move to 3 different rooms because there was no electric outlet plug, one didn’t have a handle for the shower or sink faucet, then I was given one bed when I reserved for 2.

It was a nice staycation

It was a nice staycation

Great

Great

It was a good stay. Nothing to complain about.

It was a good stay. Nothing to complain about.

It was great!

It was great!

The staff here is amazing! You will feel welcome. Best to plan breakfast elsewhere, though. The advertised 'free breakfast' is virtually non-existent. Otherwise, our stay was great.

The staff here is amazing! You will feel welcome. Best to plan breakfast elsewhere, though. The advertised 'free breakfast' is virtually non-existent. Otherwise, our stay was great.

Terrible hotel. The room was very dirty. It also smelled very musty and there was mold spores throughout the room. The electrical outlet was broken leaving a 1.5 inch hole and the outlet wires exposed. This was extremely dangerous and posed an electrocution hazard for our children. We tried to cancel the reservation and get a refund. We were told to check out early and the manager who was scheduled to be in at 11 pm would be the person to issue the refund. The manager is now refusing to issue the refund after multiple requests. Do yourself a favor and stay away from this place!!! There is a Fairfield Inn a couple miles away and it is much much better!

Terrible hotel. The room was very dirty. It also smelled very musty and there was mold spores throughout the room. The electrical outlet was broken leaving a 1.5 inch hole and the outlet wires exposed. This was extremely dangerous and posed an electrocution hazard for our children. We tried to cancel the reservation and get a refund. We were told to check out early and the manager who was scheduled to be in at 11 pm would be the person to issue the refund. The manager is now refusing to issue the refund after multiple requests. Do yourself a favor and stay away from this place!!! There is a Fairfield Inn a couple miles away and it is much much better!

They don’t have my room

They don’t have my room

I was expecting this hotel to have a grill but it doesnt or a seating area outside by the pool but they dont. But besides that the woman at the frint desk was sweet and helpful. I only stayed here for a couple hours on Christmas Day 2024. The hotel room was very nice with a big bathroom

I was expecting this hotel to have a grill but it doesnt or a seating area outside by the pool but they dont. But besides that the woman at the frint desk was sweet and helpful. I only stayed here for a couple hours on Christmas Day 2024. The hotel room was very nice with a big bathroom

The motel was clean but it needs severe maintenance shower light was falling out of the ceiling the shower.door donseal water runs all out in the floor the fascist handle falls off into the shower it is clean and the desk cleak was very nice.

The motel was clean but it needs severe maintenance shower light was falling out of the ceiling the shower.door donseal water runs all out in the floor the fascist handle falls off into the shower it is clean and the desk cleak was very nice.

Front desk and staff very friendly. Room very clean and spacious. Would recommend anyone to stay here.

Front desk and staff very friendly. Room very clean and spacious. Would recommend anyone to stay here.

Shower door fell off and the bed was hard as a rock

Shower door fell off and the bed was hard as a rock

Bathroom door was falling off hinges. Thr room was noisy next to thr elevator. Breakfast was bare.

Bathroom door was falling off hinges. Thr room was noisy next to thr elevator. Breakfast was bare.

Housekeeper did a great job. Room was comfortable.

Housekeeper did a great job. Room was comfortable.

Friendly staff, good price, pretty convenient location.

Friendly staff, good price, pretty convenient location.

Good for the price. Breakfast was too plain. Front desk hush you to check out.

Good for the price. Breakfast was too plain. Front desk hush you to check out.

If you like the smell of like feet and mildew then this place is for you. They had NO SOAP. Literally could not wash your hands. The one time I forgot to pack my shower gel and they don’t even have a bar of soap. Gal at the front desk said the entire hotel was all out and that I could use shampoo. lol. Everything in the room was sticky. Door knobs, fridge handle , etc. The bathroom door barely closed. Ya, not great.

If you like the smell of like feet and mildew then this place is for you. They had NO SOAP. Literally could not wash your hands. The one time I forgot to pack my shower gel and they don’t even have a bar of soap. Gal at the front desk said the entire hotel was all out and that I could use shampoo. lol. Everything in the room was sticky. Door knobs, fridge handle , etc. The bathroom door barely closed. Ya, not great.

By the way. Avoid this talking to Shannequa or what ever her name is. You can tell none the staff has a GED.

By the way. Avoid this talking to Shannequa or what ever her name is. You can tell none the staff has a GED.

This is a very acceptable hotel. The room was clean and the bed was comfortable. We chose it because it was close to an event we were attending. Also chose it for the price. If you need clean and affordable this is a good hotel.

This is a very acceptable hotel. The room was clean and the bed was comfortable. We chose it because it was close to an event we were attending. Also chose it for the price. If you need clean and affordable this is a good hotel.

Everything was on point

Everything was on point

Easy check in , great price

Easy check in , great price

I enjoyed myself will be staying again

I enjoyed myself will be staying again

Overall good stay. My room location was prone to noise outside of the room.

Overall good stay. My room location was prone to noise outside of the room.

Almost lost ring due to missing sink stopper. Toilet paper holder coming out of wall. AC thermostat unit was not functioning properly Breakfast was HORRIBLE. Having celiac disease the only thing I could eat was a refrigerated hard boiled egg. Cleaning agent used created medicinal smell everywhere Bed too high and asked for a step stool because of injured back but was told they had none. I had to go to Walmart to buy one so I could sleep in bed.

Almost lost ring due to missing sink stopper. Toilet paper holder coming out of wall. AC thermostat unit was not functioning properly Breakfast was HORRIBLE. Having celiac disease the only thing I could eat was a refrigerated hard boiled egg. Cleaning agent used created medicinal smell everywhere Bed too high and asked for a step stool because of injured back but was told they had none. I had to go to Walmart to buy one so I could sleep in bed.

We arrived late on a Friday evening and confirmed our reservation the day before letting them know we would be late. When we arrived, we discovered they had given our room to someone else. We had to look for another room at 1:00 in the morning.

We arrived late on a Friday evening and confirmed our reservation the day before letting them know we would be late. When we arrived, we discovered they had given our room to someone else. We had to look for another room at 1:00 in the morning.

The room smells molded, had to spray the room with air freshener in order to breathe properly. The ceiling had water mark and paint was falling fron the ceiling, paint was stripping on the wall around the window.I would not recommend this hotel to anyone

The room smells molded, had to spray the room with air freshener in order to breathe properly. The ceiling had water mark and paint was falling fron the ceiling, paint was stripping on the wall around the window.I would not recommend this hotel to anyone

The only "hot" item was the make your own waffle, the "free" breakfast just meant go buy it somewhere else. We wanted to use the pool that was listed in the ad but it was empty. No one ever came to turn over the room and our shower leaked so after 2 days i had to carry an armfull of soaking wet towels to the front desk and request fresh towels. We emptied our own trash on day 3. The best part was the envelope in the room requesting a tip. I think tey should have tipped us!

The only "hot" item was the make your own waffle, the "free" breakfast just meant go buy it somewhere else. We wanted to use the pool that was listed in the ad but it was empty. No one ever came to turn over the room and our shower leaked so after 2 days i had to carry an armfull of soaking wet towels to the front desk and request fresh towels. We emptied our own trash on day 3. The best part was the envelope in the room requesting a tip. I think tey should have tipped us!

The staff was amazing and helpful! The room was semi clean. The shower was in poor condition. Leaking from the shower head and water flowed on to the floor. It was not sealed correctly and mold present. The air conditioner did not cool properly.

The staff was amazing and helpful! The room was semi clean. The shower was in poor condition. Leaking from the shower head and water flowed on to the floor. It was not sealed correctly and mold present. The air conditioner did not cool properly.

When the lock finally worked after multiple tries the door was so jacked up that a grown ass man struggled to get it open. The remote barely worked, the buttons didn't function. The pool was nasty like the Louisiana swamps. It was closed.

When the lock finally worked after multiple tries the door was so jacked up that a grown ass man struggled to get it open. The remote barely worked, the buttons didn't function. The pool was nasty like the Louisiana swamps. It was closed.

We booked this location for a last minute trip to Myrtle Beach. The location is okay, if you don’t mind a 30 minute drive to the attractions. The room was very cleaned and updated. If you’re looking for something last minute and affordable, this place would be perfect. I would definitely rebook this location again. Would recommend this hotel for my family & friends looking for quick weekend getaway to the beach.

We booked this location for a last minute trip to Myrtle Beach. The location is okay, if you don’t mind a 30 minute drive to the attractions. The room was very cleaned and updated. If you’re looking for something last minute and affordable, this place would be perfect. I would definitely rebook this location again. Would recommend this hotel for my family & friends looking for quick weekend getaway to the beach.

Front desk BJ unprofessional and rude. Manager gave away my room after I reserved and paid . Drove 6 hrs to get there to found out a “pipe broke” on my reserve room and no rooms were available for me. 20 days later Im still waiting on my refund. Never again me or my family reserve in this place.

Front desk BJ unprofessional and rude. Manager gave away my room after I reserved and paid . Drove 6 hrs to get there to found out a “pipe broke” on my reserve room and no rooms were available for me. 20 days later Im still waiting on my refund. Never again me or my family reserve in this place.

It was ok. Breakfast ok. Staff availability- visibility minimal!

It was ok. Breakfast ok. Staff availability- visibility minimal!

Upon walking into our room And checking our room like we always go at hotels we saw a roach run behind the fridge and an even bigger one crawling on the wall! Down right disgusting !!Requested a refund but we were denied. DO NOT STAY HERE

Upon walking into our room And checking our room like we always go at hotels we saw a roach run behind the fridge and an even bigger one crawling on the wall! Down right disgusting !!Requested a refund but we were denied. DO NOT STAY HERE

I’ve stay. Son and I there for baseball tournament in Myrtle Beach. Clean. Wish I had known grill wasn’t available and wish had offered additional options for breakfast. Overall good stay and would stay again.

I’ve stay. Son and I there for baseball tournament in Myrtle Beach. Clean. Wish I had known grill wasn’t available and wish had offered additional options for breakfast. Overall good stay and would stay again.

Breakfast was lacking, they had no juice of any kind. The pool was still closed.

The staff at Quality Inn were very friendly and helpful

Well where to start was told had a pool it was out of order ..the air conditioner did not work room was hot ..had a washer and dryer but washer was out of order ..front desk staff was rude ..just a overall bad service and time ..I will stick to booking .com next time

Great hotel

And they didn't even acknowledge those of us walking in to check in, or subsequently, standing there looking on. A simple, "We apologize for the wait and we will be right with you," would have been nice. The room was clean, fresh, and pleasant. It had just been cleaned, apparently a lot of chemicals/cleaning solution, or carpet powder had been used, so much so that it gave me a headache after being in the room only a few minutes. I requested an odor neutralizer and was given one to use immediately, which did the trick. The king bed was comfortable, but in the summer months, I wish they would provide a lightweight blanket, instead of the heavy comforter. As I have found in many hotels, the a/c was inadequate. Of course, it was very hot outside, but the room was cool, and the unit did run, but we were unable to change the fan speed, or allow the fan to run continually. The humidity was high in the room, and we would have preferred a fan that would stay on to diffuse some of the sounds outside and in the hall.

We had relayed to hotel staff that we would have a very late hotel check in, as in after 11pm. They said they will make a note, but when we got there to check in, the lady at the desk was extremely rude stating that there are no rooms. I said we have a reservation. She repeated they have no rooms and that Expedia overbooked. What really happened was that Quality Inn rebooked our room even though they knew we were coming in late. Completely unacceptable.

We booked it short time before arrival. The room was fine. The breakfast was nearly not exicisting, no selection, almost everything was empty, no refill inspite the staff took a look around the buffet. There were 40 min. before it closed.

Very convient to stores and resterants.

The pool was empty. The so called free breakfast was lackluster and the room furniture was old.

The place was clean but the employees do not greet you, not even at check in. they are not customer friendly at all.

Absolutely terible main

Great quality for price

They will release your room after you paid for it online if you don't check in by their time. And charge you again for early check-in. I suggest calling hotel and documenting that call when you are to arrive otherwise you'll be paying again. Anytime this hotel can collect a fee from you expect them to do so.

I was pleased work the comfort of the bed and bedding. Much better than the air mattress I’d been sleeping on all week prior.

It was very loud. My room faced the main road and the noise from the trucks passing by all night long was so loud my sound machine couldn’t even help.

Overall a good experience for an overnight visit. The breakfast options were lackluster but the location is convenient to many dining options so not really a big deal.

Need to work on cleanliness. Pool is listed but no water in it. Hardly see someone on the front desk, they are always stay at their office and come out slowly when you arrive. Staffs are very nice and professional. Price is fair for someone go on a trip under budget.

Do not stay here. Spiders everywhere in the room. The bathroom was dirty the room was dirty. The staff did not carethe bathroom was extremely small.

great staff.

It was fine.

The room was dirty I didn’t want to touch anything let alone sleep there. The shower would not get warm and the water pressure was horrible I was standing under cold little droplets. I don’t ever complain but this was actually the worst place I’ve ever stayed. They never gave me a WiFi password barely said 2 words when they checked me in, there weren’t many cars in parking lot and still put me in a room on the side of hotel that faces a highway the trucks ran all night so loud barely slept… never again and I just want to save anyone else from having the same experience!

The room smelled most when we walked in. There was plaster dust all over the desk from some repairs that looked fresh. There was no latch to lock the door at eye level (but there were holes in the door and frame where it should have been) only a dead bolt. The water in the shower was either scalding hot or freezing cold…. No in the middle.

The staff was very rude. And insisted that i smoke in the room. Which i did not. I needed to check back in. And that¿s when they told me this. And they wanted me to put cash deposit to the. Which i didn¿t have any money. And the refused to let me

Numerous broken features. I had not noted the 'wifi in public area' description regarding this place. The is sadly an accurate statement. There were lights flashing the entire night outside several parts of the facility. No breakfast.

The room had a very strong musty smell. We went to the store and bought Lysol and fogged the place then went to supper, but it didn't help.

The list is long rude staff, didn't change sheets every day. People drinking in he halls. Did not feel safe there. Plus they charge additional fees over the prepaid amount, this hotel is off my list when traveling to Conway.

The windows let in a ton of noise. The bed made so much noise whenever we adjusted ourselves and made it hard to sleep and stay asleep.

Breakfast was poor and they did not replenish it when it got low.

We¿re struggling to get our refund of over $500

Check in clerk was arrogant & rude to say the least. I would have FIRED HIM on the spot for his demeanor. Male, beard & moustache, glasses, medium height. Get rid of him

This guest did not leave comments about this hotel.

Elevator was slow. And if that was the worst thing about our stay then I would say it was a good stay.

No breakfast only bags

Could have been cleaner.

Room not clean, carpet had lots of stains and was "crunchy" with crumbs? Bedspread was stained. The coffee maker was in the bathroom right next to the toilet instead of being kept on the room counter.Mold in the shower and orange?? on the wall. Extra fees

Roaches in the room and hallway. Strong marijuana smell and smoke down hallway. Room was dirty, walls severely scuffed, dirt and hair on floor, mini fridge had foul odor. We did not stay, we left and unable to receive a refund. We slept in our car.

Nothing, dirty bugs especially bed bugs did not stay they would not refund room charge! Crime and drugs in parking lot