Comfort Inn & Suites Conway

The property was great is very clean. Very well organized. I enjoyed my stay there.

Our stay was largely uneventful - just as expected. However, I caution the reader to NEVER agree to room 216. It was clean. It was comfortable. It was in the elevator lobby! Every single spousal argument or alpha male contest was loudly amplified into our room. As entertaining as it was, we didn’t particularly enjoy it. Nevertheless, we’ll not hesitate to stop here again when next our travels find us in Conway. Just don’t look for me in 216.

I never was able to access the WiFi service on my phone or my laptop if I was in the room. I could connect on the lobby and then had no connection after that.

Staff friendly and professional.

Air Conditioner ran great. Comfortable Beds Good Water Preasure Very Good Hot Chocolate German Roaches The room smelled like corn nuts.

Decent breakfast buffet, clean rooms, pool wasn’t overly chlorinated like some hotels where it burns your eyes just walking in - appreciated that. Could use some touch ups in rooms from normal wear and tear. Lobby and rooms had an odor to them. Not terrible but not great. Hotel is right next to Walmart and some restaurants - just walk across the street.

Breakfast was good. All was clean. Staff was polite

Very clean and comfortable and has a pool. Staff seemed a bit disgruntled but were friendly enough to us.

I've stayed at another place in Conway for years and years and years. This place was $9 cheaper a night and 90% better than what the other place was. I will never stay in Arkansas again and not in this hotel. I had my grandbabies with me 2 and 1/2 and 8 months old and this staff was so amazing. Child friendly, polite, kind, helpful all around. Great great environment. I highly recommend this place to anybody! Check-In was a breeze locating. Everything was superb. Breakfast was good. Hot and plenty. I have family members that work at other establishments in Conway and will pass them up to stay here. Well worth the money that they asked for a room. Sure it isn't a Hilton or a Marriott or a Disney resort, but for that area it's a perfect choice for anybody!

Desayuno

It looked like there was feces smeared across the bathroom wall. We didn’t pay attention to it until we were leaving the morning after our stay and I was too grossed out to take a photo. Room 220.

The staff

It is convenient to Walmart, Starbucks and McAllister Deli.

Decent stay

Me & my husband had bed bug bites on us that we noticed a few hours after checking out. We stayed here for two nights over the weekend. I called and let the lady know at the front desk and she said she would let the manager know. Took my info and even told her with room we stayed in but I still haven’t hear anything back from the manager. This was my 3rd time staying here over the pass 5 years. I choose there because I like the location. It’s by lots of restaurants and next door to Walmart. Never had any problems the last couple of stays until now.

Clean and quiet. Very comfortable!

It was comfortable place

The cleaning chemicals used to clean (maybe the floors?) was very overpowering and filled the air in the hallways and our room throughout our stay. That was very unfortunate. The floors in our room were sticky from what I’m guessing maybe was from cleaning residue.

Nice location I didn’t have any complaints about the location or the property

Room was clean only problem water wasn’t that hot and my room was right by elevator so heard everything.

Everything was fine. No issues at all

The first day at breakfast we got there at 8:35am and there was barely any food left. The breakfast staff member turned the light off on guests who were wrapping up getting their food at 9am. Not very nice at all.

Easy parking, convenient,

Parking was easy and secure room was clean. Bathroom didn’t have an exhaust fan there was mold stains starting to form on the bathroom ceiling.

Sheets were stained and pictures can be deceiving things look really nice in pictures and then they’re kind of grimy in the room smelled

Room was dirty and had an odor. Bed linens stained. Roach sticky trap in tv stand. Floors dirty, not appeared to be mopped in some time. Will not stay again.

No

Front desk person as I was checking out very rude and when I asked at 815 if she could get more coffee starting cussing and was very little breakfast items left and breakfast was to go till 9 she was very unprofessional

Staff was nice and the room was clean. Needs better WiFi

Everything was good except the WiFi. I had trouble logging in, called the front desk and the support number, ultimately ended up using someone else’s information (I think an employees) to get logged in. Outside of the WiFi the room was clean, heater worked, the staff was all super nice! I would recommend to a friend.

Hotel was not built with noise isilation therefore I heard everything that happened in the room above me. Next morning walked out of the lobby where a police car was parked by the front doors. He wasn't there for breakfast.

The sheets were stained and gross. The shower did not drain and wasn’t very clean.

Location is great $180 for one night was a bit excessive for my experience. The room are updated. However I can tell it wasn't cleaned. Every surface a had sticky beverage rings from the last guest. The elevator was out of service and I was assigned the 3rd floor. The AC was set at 66 and it was probably 75 in the room. There was a group of adults sitting outside in the parking lot tailgating really loudly that it woke me up at midnight and 1:30 am. I called the overnight attendant and told him what vehicle these 6 adults were sitting on and location. He told me no one was there when looking at his camera. He was looking at the wrong one as I was looking directly at this group. He proceeded to tell me there was nothing he'd do about them partying in the parking lot. Funny, I had to agree to the terms of no parties but apparently they weren't held to the same standards. I was passing through for 1 night on a 17 hour drive and was looking for a night of rest. Quite disappointing.

Accessibility to free hot breakfast was a major plus! I would only like to recommend more hot selections. Add a different variety maybe two or three days a week. Two things I did not like were the limited breakfast items and the elevator not working. I initially had a room on the second floor. I had way too many items to carry to be on an upper level floor.

Mold in the room.

Everything. Customer service was horrible rooms were gross and the entire place smelled horrible and smelled like weed and trash/sewage. Absolutely horrible!!!

Nice quiet stay.

The breakfast was amazing, literally felt like we were at a restaurant. The parking lot was well lit which made me feel like my car was safe, and the hotel is located right by a Walmart and off the highway. When I went inside;The staff was on a personal phone call ( on speaker) and finished her phone call with who ever before acknowledging me. The hotel smelled a little strange by the pool and in the hallway which got better overnight.

Quick stay overnight while traveling. A lot of food options close.

Got down graded from a king to a queen bec

We tried to eat breakfast at 7:30 am on a Tuesday. There was barely anything available and what was there tasted nasty. The waffle maker was available.

The room was good and staff was nice. Now having issues with the pet fee after the stay, which is annoying.

Safe Location The lady at the front desk when I checked in. Wanted to argue I did not give her my correct last name from the reservation so she could pull it up. I said why would I give you a different last name in order for you to find my reservation?

Good location friendly staff good breakfast

Its smelled like awful

Great room with a very comfortable bed. Decent breakfast Plenty of options for dinner within walking distance.

Clean room. Let us check in early!

Very disappointed. Smells of sewage and the staff are not friendly. House keeping was hard to communicate with and annoyed I spoke to them. Never staying in this particular hotel again.

Breakfast

The rooms were older, but clean. None of the vending machines in the whole hotel worked. The lady behind the desk was not disc, courteous, but was quite disinterested. had to ask them to come and request a neighboring room to turn their television down, and they took care of that in short order. no major complaints, but no major compliments either.

We got to the hotel at midnight, there was one very unprofessional looking man behind the desk. He seemed irritated to have to be doing his jon. The elevator smelled like cigarette smoke. When wegot to the 3rd floor and opened the door to our room the FIRST thing was saw was multiple roaches on the counter. We didnt even finish walking in the room. We left immediately. The next day I called to speak to a manager and they refused to let me speak to one and told me to “take it up with expedia”… one of the worst hotels ive ever been in.

Yes everything was great

Nice and clean

The ease of finding the place, check in and the breakfast was great. Attitude of the midnight clerk, she was rude. I was glad she left at 7 am so I could leave without seeing her again.

Good breakfast for the type. Nice lobby. Could use a cleaning in the elevator, especially the chrome on push button panel and hallway walls by the elevator. Maybe some paint and some decor. It would feel more welcoming.

Price was great. Breakfast was great.

N/A

Friendly staff, they make you feel welcome. Someone is there to assist 24 hours.

N/A⁷

The room check-in was redundant. I had to provide information 3 times - on line to book, e-check-in, and in person. the TV did not work and had to wait for staff to reset. The phone did not work because the box to connect was gone and hole in the wall. The bed was hard My room card stopped working the second day and I had to go request it reset. The cleaner they use is so overpowering it was hard to breathe.(I have COPD) By the evening it was better. The staff was not friendly at all.

Very nice room. Staff was very friendly!

The elevator was VERY slow. Had to wait for it to arrive then slow to move. The shampoo, conditioner and lotion bottles were hard for my old hands to squeeze. There was no body soap except a tiny little bar.

Double queen-both bed sheets had something all over them. Lady was annoyed I ask for clean ones. Elevator was messed up. Bathroom was dirty, floor needed swept.

It was good overall, just the little things like no complementary soaps, had the shampoo but others was not filled.

The hotel smells like insecticide which would indicate a bug issue. Bed is very firm. Updates done very cheaply, trim doesn't line up, poor paint job

The floor creak and are very thin, or either a 400 lb person was in the unit above us. It was bad enough for us to lose sleep over it.

The night time front desk was more worried about a smoke break than working. There were no towels available for the pool. We asked the front desk and were told there would be none the rest of the night. The hotel was nice and clean. The breakfast was very good as well.

Horrible experience. In town for a high school sporting event. This location is poorly managed and in terrible condition. The water in the indoor pool is hazy green, the rooms smell like smoke and the staff is strange to say the least. We suspected bed bugs but found none fortunately. The elevator was out and they put us in a room near the ground floor stair well. We had people going up and down at all hours and cigarette smells were pervasive. The coffee was terrible and food inedible even by economy hotel standards. The desk manager made odd jokes and laughed at our not understanding her jokes as she smiled at us with meth teeth. So weird.

Got roaches

Easy to access, very clean throughout property, pool well maintained, and continental breakfast included. Very friendly and helpful staff.

The best nite sleep ever. We were exhausted and truly needed the comfy beds

My stay at this suite was great me and my entire family loved our stay at this hotel from the pool to the breakfast everything was amazing we loved it the most because it was walking distance to a lot of stores very convenient quiet the hotel owner was very friendly. The only problem was our room was clean but the bedding was dirty with stains and hair other than that overall stay was amazing I'd recommend.

elevator was out of commission

The elevator wasn’t working, staff changed the AC when I set it to a lower temperature because I was going to be out in the sun all day. Just overall not a great experience.

Not the same thing. Not the same price! The pool was great. The breakfast was good.

The elevator is out of service, not noted before reservation, they attempted to give me a 3rd floor room before moving to 2nd floor as the only option available. My keys stopped working and had to be reprogrammed it was 95 degrees outside when I got stuck outside. The power went out at 710am on Tuesday for almost an hour I require a cpap to sleep my rest disrupted and the phone line never answered. Not a good stay.

Beds were very hard. Indoor pool was clean. Some equipment like sink in our bathroom was cracked needs updating. Overall great for the money. Staff was great.

Overall stay was excellent. Nice rooms and acceptable breakfast.

Elevator was broke which means lugging suitcases, ball bags, wagons, chairs, canopies, cooler, etc up the stairs, there was not enough staff & the hotel was dirty. Called to ask if I could have more blankets brought up, receptionist told me she couldn’t leave the desk. When I got down there, she was running trying to accommodate everyone. I felt terrible for her. I talked to the manager the next day and was informed they didn’t have enough rooms filled to have anymore staff scheduled which was a lie, my team alone had half of us staying there. Then it turned too “well i can’t find people to work.” When asked about the elevator and why we weren’t told before he said it was on their page, when I told him I what site I booked through he told me it might not be on there. I was informed I didn’t know how hotel jobs works which is correct but as a nurse I do understand working short staffed. As a manager I’ve had to spend 22 hours in facility, just to leave and be on call & yes it sucks but once you take that title you take those responsibilities. I’ve stated in three hotels in three weeks and I will never stay in a comfort inn nor recommend one again (which is why I booked in the first place). Lesson learned. Only reason they are getting a two is because the receptionist never once complained

Elevator didn’t work

No issues except there was no shampoo, conditioner or soap. Our room keys stopped working twice and the elevator wasn’t working when we were there, but the stairs weren’t bad and they had air conditioning.

Everything was just right.

Staff was nice. Elevator was out and I was told it had been out for 4 months. That’s hard when you have a hard time with stairs and have dog to take out several times a day & luggage to carry up and down!

It was like a regular hotel. It was cool

The stay was fine as a whole. The elevator were not working and I requested in plenty of time upon booking for ground floor room and did not receive it..but all in all the stay was good. Clean, breakfast was decent and convenient to location to go eat dinner and ballfields.

The hotel was clean and breakfast was great

Checked in about 3:30pm on Thursday May 8th. Was told I was on the 3rd floor and the elevator was out! I asked if something else was available as I was old and fat (joking but not joking) and didn’t want the 3rd floor as I had luggage and a big bag and laptop to carry. Was moved to the 2nd floor. The room seemed clean. Part of 1 of the curtains was hanging off the rod, the office chair was peeling. I couldn’t get connected to WiFi. The employee on duty asked me to come to the lobby and he gave me employee access because guest WiFi wouldn’t work. Went to a wedding the next day. When I got back to my room, I noticed I had fresh towels. I didn’t expect that and thought that was nice. I stripped off to take a bath and saw there was no soap. I called the front desk and asked for soap. I was told she had several to check in and I would have to come get it myself. What I would have loved to of heard instead was “I will be happy to bring you some as soon as I finish checking in the guest here at the desk.” I normally stay at another name Hotel but choose this one because I had family staying there. I will NEVER return to this one again.

Hole in bathroom wall, lack of electrical outlets, very cramped, very noisy until midnight, "hot" breakfast was cold and soggy, apples only fresh fruit, never could get my pc connected to the wi-fi,. We won't be staying here again or recommending it to friends.

Absolutely horrible. One of the worst experiences Ive ever had. I am a disabled veteran and asked for a lower floor room and accessible shower. When I checked in, i was told the hotel was "full with no available rooms to change." I was advised the elevator was broken (found out later it’s been broken for 6+ months) and that our room was on the 2nd floor. The room our best friends stayed in had a HORRIBLE mildew/mold smell. Our room was "slanted" so much so that the bathroom door would get stuck open and objects would literally roll from one side of the room to another. Highly disappointed and would NEVER ever stay there again or never recommend anyone to stay there either.

I unexpectedly had to stay in Conway overnight due to vehicle issues. Comfort Inn was clean, comfortable, and pet friendly. Check in was easy and I was able to get a few laps in the pool! The staff were friendly and breakfast was included.

Hard to believe that your Motel had so many problems with no resolution from your establishment , When we arrived we were told the elevator had been out for an extended period of time and not repaired and we had to climb stairs to 3rd Floor after telling hostess we would get a room somewhere else we were given Room on First Floor because we couldn’t climb stairs , The Room Smelled Horrible like a Wet Dog Smells , we had to go buy febreze and a sanitizer to help with the Odor , then the air conditioner would not cool the room off and after being told there were no other room to change to we had to endure that , then we had a shower head in bathroom room that had no pressure to get soap from my Wife’s hair I had to take a plastic Cup to catch water in to pour over her hair to get the soap out and this definitely took a while to do, and last but not least of problems the bed mattresses that were advertised as soft , they were hard and we slept very little, I can understand the mattress not being as advertised but everything together is ridiculous , the Room cost us $170.00 , the picture and description shows I was getting a suite but this room was standard, anyway I’m totally disappointed in your property and definitely will not stay there again, This is how you Lose Customers, we have always stayed at one of your properties but after this we will definitely start to look elsewhere, I personally feel my money should have been Returned , I hope you get your problems fixed

Clean, straightforward hotel. No blow dryer or usb plug ins. Elevator was down but our room was just on third floor. Nice staff.

The service was prompt and friendly. Clean room with plenty of space to spread out and relax.

Excellent location, Friendly staff & service

This property was very nice. The staff were very kind. We hung out in the lobby playing cards until midnight. Great stay.

Bat

I had a very nice room on the first floor. I enjoy my stay and the staff was nice, helpful and friendly.

The room was clean & bed was comfy. I used both pillows to sleep for more softness under my head. Continental breakfast was good. Very organized and clean. Our room was on the 3rd floor but the elevator was out of service. We are older & didn't wantvto carry luggage up 3 flights of stairs. They accommodated us & moved us to the 1st floor in a suite forcthe same price. We didn't use the pool but when we were there the 1st part of March, the pool had no water in it. Not sure what was going on there. But it wasn't a issue for us. We felt safe in this area. It was also a quiet area.

The staff was so unbelievably helpful and made sure I was comfortable and that I knew the rules.

Great place for a night to stay while in Conway for daughter's medical appointment. Safe and comfortable.

The elevators were not working, and the beds are uncomfortable, in ground pool is currently drained.

Very reasonable cost for a nice clean room.

A good place to bring your family and enjoy a weekend together.

A/C didn’t work well in the room, the toilet kept stopping up, the elevator was broken and there was a group of kids there that would run down the hallways knocking on doors.

Solid hotel. Attentive, kind staff. Good breakfast options. Nice lobby area. Good for the price.

Elevator was broken and our room was on the 3rd floor with two toddlers. Quiet area. Comfortable bed. lobby and hallways smelled.

My husband, daughter and I stayed for one night. It was very comfortable and clean. The room was quiet. The breakfast the next morning was outstanding. The only complaint I have is that the use of single-use disposable utensils and plates was disconcerting; however, the food quality and options were amazing.

This place was great! Clean, comfortable, quiet, excellent breakfast with both hot and to-go options, easy location with plenty of restaurants and shopping nearby. Parking was free, and it was easy to find a good spot. The staff was friendly, and the room was spacious. Wifi worked well. As someone with a tricky neck, I appreciated that they had a variety of pillows on the bed with some flatter and fluffier options. Would definitely stay here again!

Fine stay. Rooms were nice for the price. However there was lots of construction in the main entrance.

I had low expectations afrer reading some reviews. The gitel appears to be remodeling but was still clean and room was clean.

best. Cleaning staff friendly

Will not stay here again. 1st room had roaches. Instead of refund, we accepted another room far away from that one. Room looked clean. No cold water therefore toilet would not flush. We were so tired we went to bed anyway. Sheets looked clean but stained. Furniture very used. The next morning it took 2 hours to get cold water to flush toilet and to take a shower. Lobby was under construction but not too much of a problem. Food was ok.

Room and entire hotel very clean...

the bedding was dirty and the staff entered our room when we did'nt need them too

Their key cards kept demagnetizing and had to be reset. They were old and worn (I appreciate recycling/reusing functional things, but ewe needed to be tossed). Reset 4 times in 5 days. One lady was very snotty and I just got in. Took my stuff up on the dolly to the 3rd floor. Neither card worked. Went down stairs and got a lecture on how I demagnetized it with my phone in a snotty way. I assumed she was right but after the flight up the elevator and back down, i didn’t appreciate the lecture. The next time I got it “fixed” them, she politely said, just a heads up, keep them from your phone. I never kept it near anything “magnetic” after the first time, but she was polite. The hot water in the shower was like warm at best, which sucked coming in from the cold bc it didn’t warm me up. They were stingy when I asked for extra towels and wash cloths and said we will replace when needed. Funny my son and I were doing activities with our nieces and nephews and rather sweaty and smelly. Instead of arguing I just hung them up. The walls were paper thin. I could hear the guests tv on one side and the baby whimpering behind our room by the beds. It wasn’t screaming and crying, just whimpering. The lobby and 1st floor hallway had a weird smell, which I am usually not sensitive to. The 3rd floor smell was fine. Just not impressed.

The room was noisy, with a lot of foot traffic at night.

Got to my room (Room 308) and settled in. I was very tired. But soon after I laid down (bed was harder than even I usually like), I saw movement… it was a bedbug! I jumped up, tossed the bug in the water cup, got dressed, gathered my stuff and went to the front desk. He put me in another room (Room 208) that inspected with a black light before settling in. But by then, the creeps had taken hold and I got very little sleep. This second room seemed cleaner (and didn’t have the stale, almost sick odor that the first room had, but I found that the clear water cups in this room- two had been opened and then put back in the plastic - certainly not sanitary. Really pretty disappointed in this experience. I won’t be staying at Comfort Inn & Suites again.

The property is dated. Going under upgrade now but still dated. Elevators are hard to use and slow.

Although there was construction going on during our stay, it was not intrusive. Staff was very friendly and room was clean. Breakfast was good!!!

Construction at entrance...not as safe as it should be as well as interior lobby. Ac was noisy...trim work was loose on corners of the walls. No comfortable seating in the room. Had to obtain additional towels. Breakfast was ok saturday. Sunday wasnt fully supplied...coffee? No bagels no meat temperature of food was slightly warm. Will be trying another location as we have used this location before and we were willing to give it a second chance...but not again.

We enjoyed our stay. The property is well-maintained and very clean (no weird smells). The staff was very friendly and helpful.

Overall a great stay. Breakfast has many options and they are all excellent. Staff are even there to assist in making your breakfast, which was helpful when the waffles didnt turn out how my husband wanted.

Nice place, nice people. No problems.

Works for me

We have to make a trip to Little Rock Hospital every three month and have done so for a couple of years. we tried a couple of other hotels, finding them pretty nice....but kept looking for the Best! We found here and do not look anywhere else....Friendly, helpful staff...cleanliness, quiet and convenient.

The room smelled a little musty when we first walked in. I also noticed a dried up residue from some sort of lid that left residue on the counter next to the sink which indicated that it had not been cleaned properly. Other than that no complaints, it was quiet. Breakfast was good with plenty of options.

Property overall was good. Room on the other hand was pure mildew, possibly moldy funk. Nothing visible but the stink in the room was awful. Something that bad usually means there are other issues. Could have just been that room so maybe avoid the first floor.

The smell of the lobby is overpowering. Reminds me of a funeral home. I hated walking through there. The rooms are basic, rundown, needs attention.

Property charged $150 deposit because I lived within 60 miles of there. Elevator to 2nd floor came out in small, narrow hallway, making in difficult to maneuver luggage cart. Floor in room had noticeable dips in it. Bathroom had no counter space for personal items.

Nice hotel that has been remodeled. The room was average size. The sink area was outside the shower/water closet. No plug in outlets in the shower area. I guess that I am the only one that hates the small pillows. We brought our own, so didn't matter. Very good selections for breakfast. The attendant was very good and kept everything well stocked. There were some quirky things, like it was hard to get the luggage cart out of the elevator on the upper floors. Overall we would stay here again.

The only complaint we had was that our shower curtain was molded… The smell was horrible.. Went to the front desk and the gave me a clean one. The said housekeeping was gone for the day.

Needs a deep cleaning!!! Picture included to just show one of multiple spots in our room that needed some extra TLC.

Room was nice and clean.

Ok stay

Good location, several things around.

Room 316, the bathroom smelled very strong of urine and the toilet holders were dirty. I had to pay $10.89 for a room exchange because there were no other rooms similar. Very rude staff when dealing with this. Will not stay again

We have stayed here several times but will not in the future

Breakfast was really great. Beds were comfortable.

One night stay on our way to Omaha Ne. Clean and comfortable in a great area. Lots of restaurants and felt safe

The elevator went out of order twice during our three night stay. The second time was when we were checking out. I have a heart condition and the three trips that I made with my belongings were difficult. My wife is not in as good of condition as my self and can not really do stairs. Another problem was the floor in our room. It slopes quite a bit. In fact, the bathroom door can only open about 90 degrees because the floor slopes so much. Is the floor stable and safe?

The lady that served and monitored breakfast was the best I’ve ever encountered.

The bathroom smell like urine. Every small as well. My largest problem was the mattress. It was like laying on a brick.

Area had lots of dining options and the hotel was clean

Front desk staff was extremely helpful and friendly!

Clean place, in a good location. Bed was comfortable. Would definitely stay here again.

Very friendly staff

Everything was great.

The first day the air conditioning wasn’t working so we moved to a new room. It was better! The mattress are not comfortable too hard with the experience of feeling the coils in the mattress!

Very nice ability.

Just a very perfect stay...we come to Conway every few weeks for my daughters treatment at Little Rock Hosp..we choose to stay in Conway for a variety of reasons...we have stayed at several of the motels here but this is by far our favorite.

Our son lives in Conway and this is where we always stay while we are visiting. The hotel is nice and overlying priced.

Breakfast was very nice

Room was very clean. Staff was very friendly and helpful. Breakfast was awesome. Will definitely stay again on my travels

The beds, however, are the hardest beds I’ve ever slept in at a comfort in. It was not comfortable at all for me and my travel companion.

Booked this hotel on accident but if i ever end up needing to stay on that side of town again ill definitely stay here again.

Nice staff from front desk to cleaning and breakfast lady very sweet. The only (not really a complaint) was a musty smell in our room otherwise I’ll will be back.

Stickers all over the room saying the room will only be serviced if you request it to be done. We stayed two days and three nights. Our room had a very pathetic clean up done each day. Evidence by new towels in bathroom and sheets pulled up on bed. We did not expect them in the room so didn’t really care how things were left in the room. We took our valuables with us so just clothes, some snack food items, and our toiletries. Did not expect on day 1 for them to come in. Really was not expecting them to decide to look through our stuff. I am sure they were disappointed not to find something of value or money left in the room. I do hope they enjoyed the cookies and bag of chips that they ate.

Room was clean and comfortable. Staff was friendly and helpful. We got to our room and it had an adjoining door to a family with a small child that was going to be noisy. Some of my favorite people are small children, but I am a light sleeper. The front desk person graciously put us in a different room even though they were busy.

Wash rags all nasty and the bedding was nasty, and when you told someone they acted like they did t care! The wash rags looked like someone washed a car with them!

Fortunately we only had to wait about 24 more minutes… and got a room right next to the elevator. Noisy all night. One ice machine, on the first floor. “Suites?” Not really.

Very comfortable, clean! Love the hot breakfast!

Room was generally clean. I was there for two nights. They did not bother to clean or service the room while I was there, that was annoying. Overall, barely above average.

Room highly disappointing