Best Western Plus Commerce Hotel

Very clean and friendly staff but the king size bed was very hard and the pillows were flimsy . Close to a major freeway which was convenient for us. The exhaust fan in the bathroom was broken. Room can definitely use a reno but was ok for the price. The breakfast was just ok. Very good coffee. There was construction going on and a lot of big rigs in the small parking lot but surprisingly not noisy at all. All in all was just ok for a first trip to LA. Will look for somewhere less commercial next time.

Breakfast could be better

I asked to get trash re.oved which i had ready and to get new bags as well clean towels when they where going to start on there cleaning . We never did so I had to approach the housekeeping employees for it.and get it our self

Breakfast is good, close to everything and room os clean. It is an adjoining room. We can hear next door clearly.

Very good

Excellent staff and Continental breakfast Hotel doesn't have rollaways

Breakfast included, clean. Near to the highway. The AC was little bit smelly.

Superb

Very good

Everything was very clean and presentable. The breakfast was excellent. All the staff were great as well. The entrance to the parking lot is in a weird spot and I almost missed it a couple different times.

Exceptional

Superb

The room was great and the front desk staff were all very friendly. They helped me with an early check in and made the whole process very smooth. Breakfast was busy, but had many options. The pool was nice, but I wish there was also a hot tub.

No towels by the pool. However my kids enjoy it.

The breakfast was surprisingly good, with a wide variety of options and fresh food. The breakfast area was clean and well organized. The pool area was also reasonably clean and pleasant. The hotel is much more worn out than it appears in the photos. The pictures create the impression of a modern property, but the interior is outdated and shows significant signs of wear. There was an unpleasant smell in some areas, and overall the hotel feels tired and overpriced for its current condition.

The pancake machine at breakfast

Exceptional

Nothing!!! They Canceled our Reservation Mid flight in. A hour before arrival Great thing southwest have wifi so I was notified They literally have the pay at property Option.. (Pay at Property) They canceled our Anniversary Stay and said they had no knowledge of that option… But booking.com most definitely have it available… Apparently after Running my old card a few times before I got there, the canceled. Not to mention the system would not even let me update the card! Staff was soooooooo RUDE!!! Ruined our Anniversary!!!

Exceptional

👍

Really like this hotel the facility was very clean and comfortable, parking all around There is no reason

Breakfast was good, staff was friendly, housekeeping did a phenomenal job. The location is a little hard to get to for people coming from out of state

I really loved the variety in the breakfast choices and I loved the fitness center First room we were in had a horrible sewer smell in the bathroom coming from the drain. They came and just sprayed air freshener in the bathroom but that didn’t solve it. They then moved us rooms and that bathroom had a clogged sink and shower which was gross. Luckily maintenance took care of it right away. The beds were really firm which was uncomfortable. The elevators took forever too.

Exceptional

Exceptional

Superb

Exceptional

This has been our go to place to stay for 5 years. No complaints the staff is very nice and helpful the rooms are always clean. Always a good experience staying here with my family kid friendly. Keep up the good hospitality.

Room size, amenities such as coffee, minibar, bed, free parking, and flavored water. This hotel is completely clueless and holds an event until 10 PM on the first floor on a Saturday night, with loud music, irritating noise, and a total lack of common sense.

I liked the ease of check-in and the attentiveness of the front desk staff, who provided wonderful customer service. The variety of choices for the breakfast foods was plentiful, and the overall quality of the food offered was nice. Unfortunately, the breakfast area is shockingly small. There is nowhere near enough seating to accommodate the number of guests who packed the area. It could best be described as a chaotic free-for-all with very little space to maneuver comfortably. Both mornings, my husband and I had to grab what we could and scurry back to our room to have breakfast on the bed.

My only issue was at checkout on 6/1 around 9:30 a.m. The front desk associate was rude and on her phone during our conversation. She insisted I go back to my room to retrieve the keys, then refused to provide a checkout receipt or confirmation. When I asked how I would know if there were any additional charges, she simply told me to wait 5–7 business days for my bank account to update. Overall, the hotel and most of the staff were excellent, but the checkout experience left a disappointing final impression.

Superb

The staff and amenities were very convenient

It is always clean and the staff is always nice. N/A

Superb

Everything was great! Customer service was excellent! The people at the front desk, house keeping, and the ladies who served breakfast were extremely nice and helpful. Our room was clean. It had everything we needed. The beds and temperature in the room were perfect. My son enjoyed the pool. The free breakfast was also very good. Last but not least the free parking space helped a lot. The pool could have been cleaner and there was this one lady in the mornings serving breakfast that was rude. It seemed as if the people staying at the hotel eating breakfast was a bother to her.

Exceptional

The pool could have been cleaner and there was this one lady in the mornings serving breakfast that was rude. It seemed as if the people staying at the hotel eating breakfast was a bother to her.

Room was clean. Staff was professional, courteous and welcoming. The breakfast was great! Access from the freeway a plus!

Exceptional

It is always clean and the staff is always nice. N/A

Price / Performance So close the road, noisy!!

Pleasant

Very good

Passable

the staff was really friendly thats the only good things about this place. for been a western plus they need to upgrade there furniture is all scratch felling down i though a western plus would of be more nice but it wasnt at all the breakfast is just horrible. the curtins in the rooms dont close all the way . also need better painting in the bathrooms it looks lik they just paint over the other paint no bueno for there prices theu need to do better

the staff was really friendly thats the only good things about this place. for been a western plus they need to upgrade there furniture is all scratch felling down i though a western plus would of be more nice but it wasnt at all the breakfast is just horrible. the curtins in the rooms dont close all the way . also need better painting in the bathrooms it looks lik they just paint over the other paint no bueno for there prices theu need to do better

Exceptional

The properly was clean and nice N/a

Clean and comfortable room, the swimming pool is heated and the swimming area is cozy. The breakfast could be more inclusive. We don't eat pork and we couldn't find any alternative protein choices. Other than that, everything was great

The breakfast could be more inclusive. We don't eat pork and we couldn't find any alternative protein choices. Other than that, everything was great

The properly was clean and nice N/a

Nice hotel, clean rooms, friendly staff.

Always a good choice. Good sized, quiet roms, comfy beds, tasty breakfast & pleasant staff!

Passable

Very good

Clean room, decent breakfast

The breakfast was okay. However, I would still go back for the value and stay.

The staff was amazing. They were helpful in giving good places to go. The area was quiet and our room was clean. The breakfast was okay. However, I would still go back for the value and stay.

Superb

Exceptional

Clean room, decent breakfast

I like it

Friendly staff and Breakfast every morning was very delicious

Very good

Exceptional

bedroom clean carpet in the alley n cleanliness can be improved

Exceptional

bedroom clean carpet in the alley n cleanliness can be improved

Good

We visit the LA area often and we always choose to stay at this location due to cleanliness, profesional and friendly staff.

Very good

Staff were welcoming and completed formalities quickly Sink in bathroom is not working as expected

Room, breakfast, clean. All was great .

Exceptional

Good

Room, breakfast, clean. All was great .

Great breakfast & gym. V comfortable & free/easy parking. My bathtub stopper didn’t work but everything else was great

Very good

Staff was great, clean reasonable rooms

Exceptional

The entire hotel was very clean, newer facilities, good breakfast options, free parking, staff was wonderful. Honestly, better than the Paris hotel I’m currently staying in Vegas.

Exceptional

Very good

Location Cleanliness Bed was hard Pipes old/ bathroom smelled like sewer Also the light in the bathroom kept making

Exceptional

Location Cleanliness Bed was hard Pipes old/ bathroom smelled like sewer Also the light in the bathroom kept making

Nothing Location, food-same ever

Location, food-same ever

Breakfast was excellent and staff were very nice and friendly, parking lot was great and very safe if I had to be there again definitely would like to stay at the hotel

Exceptional

El Staff super atento, solo una persona en el área del desayuno muy mala actitud cuando uno necesitaba ayuda. De lo demás me gustó mucho el hotel.

Great, large room and bathroom. Very clean and comfortable. Nice breakfast as well Nothing negative as such

Superb

Exceptional

Staff were very understanding and accommodating with my canceled flight issues., the bed was comfortable and breakfast was wonderful. The air conditioning unit in the room was quiet loud and my bathroom door stuck badly, but I could overlook those things. Had I been staying with someone, i imagine it would have been an issue noise wise

free parking, comfortable beds The swimming pool outdated. Breakfast could be of better quality. Problem with Wifi

Exceptional

free parking, comfortable beds The swimming pool outdated. Breakfast could be of better quality. Problem with Wifi

Good breakfast and clean room and a lot of parking

Good breakfast and clean room and a lot of parking

The hotel is well kept and cozy. The breakfast is an added bonus.

The hotel is well kept and cozy. The breakfast is an added bonus.

Excellent

Excellent

Comfortable and lots of amenities. The bathroom had a gap in the door for the shower which made a leak into the entry way. This was a headache because it became dangerous walking out of the bathroom into the sleeping area. Should fix that so that there is no leak.

Hot breakfast was available

Hot breakfast was available

It was across the street from a gas station . Parking was free of charge, and near the freeway.

Was ok. Staff was great. Noise. Disappointed this is considered a trusted Best Western property. Never coming back.

Outside needs work but inside it’s nice The beds were too firm. Not comfortable compared to other best western hotels I’ve stayed in.

The manager moved us to a different room after we complained -The shower flooded the whole room -Whole room smelled like sewage waste -We could hear the room next to us being super loud at 2am when we showed up -the second room had spiders all on the bed big spiders -they put a hold on my bank account for 1,100 after they clearly stated it was only going to be a hold for $100

It was a little further for me

Clean and super friendly N/A

Well cleaned rooms and great breakfast options.

Well cleaned rooms and great breakfast options.

Staying here was enjoyable. I liked that for breakfast there are many options to choose from and the food was pretty good. The staff are really nice at the front desk, always smiling and speaking to guests. I also enjoyed the free coffee and tea in the lobby. Also the rooms were great as well spacious and clean! Oh I also liked that there a food places nearby and a Walmart which is pretty convenient. There is not anything not to like.

No hot water smelled like a sewer in the whole room do better

No hot water smelled like a sewer in the whole room do better

Neat, well maintained.

Always clean and very friendly staff.

Clean and all of the staff is super friendly. If I ever have to stay in commerce again I will definitely be staying here. Overall good central location you can walk or take Ubers. Friendly staff and clean all you can really ask for at that price point. Was not much to complain about. The only thing was not allowing us to use the restroom without a key in the lobby I had to run upstairs since my wife had the key. But the crew was overall great and took care of us well.

Location is great!

Location is great!

Yes breakfast was fresh and delicious

Yes breakfast was fresh and delicious

It’s exactly what you see in the pictures and what you book. The rooms are nice, and the bathroom is very spacious. The continental breakfast is what really sold it for us—great selection and very delicious! Plus, free parking and friendly customer service made the stay even better. The TV mount was tilted, and the remote didn’t work. Additionally, the listing advertised two queen beds, but they appeared to be double beds. I specifically chose this place for the queen beds, so it was disappointing to find that the information on the website didn’t match what was actually provided.

The air conditioning was loud. Aside from that, everything was amazing

The hotel was ok, lots of traffic in the morning for breakfast. The rooms were decent but not what I expected for a best western. Best western is one of my favorite hotel chains and this I would have to rate a 6 out of 10.

The hotel was ok, lots of traffic in the morning for breakfast. The rooms were decent but not what I expected for a best western. Best western is one of my favorite hotel chains and this I would have to rate a 6 out of 10.

Breakfast was good and we had lots of in the pool

Breakfast was good and we had lots of in the pool

The front desk staff was very nice and helpful. The breakfast was good.

The front desk staff was very nice and helpful. The breakfast was good.

Nothing

Free parking and breakfast every morning, the smart TVs and the space of the king size bedroom Limited parking

Our stay was fine but once I got my credit card statement, I saw that they charged me $100 more for each of the two rooms that I confirmed through Expedia. Not happy that I now have to fight with the bank/hotel to get this resolved.

Our stay was fine but once I got my credit card statement, I saw that they charged me $100 more for each of the two rooms that I confirmed through Expedia. Not happy that I now have to fight with the bank/hotel to get this resolved.

When I took the shower,the bathroom light is turned off automatically.

Room was nice and clean. Breakfast was good with good options. Parking was scarce and crowded though

Room was nice and clean. Breakfast was good with good options. Parking was scarce and crowded though

Amazing experience

Amazing experience

I had a wonderful stay at this hotel. The staff was incredibly friendly and helpful, and the room was clean, comfortable, and well-maintained. The location was perfect for everything I needed. I would definitely stay here again

I had a wonderful stay at this hotel. The staff was incredibly friendly and helpful, and the room was clean, comfortable, and well-maintained. The location was perfect for everything I needed. I would definitely stay here again

I have stayed her previously 3 times and front desk has a great service and the breakfast is also a plus !

I have stayed her previously 3 times and front desk has a great service and the breakfast is also a plus !

Yes

Yes

The hotel does offer a hot breakfast buffet, it was good. There is a larger sitting area so you'll find a seat, as it does get busy. Bonus, the hotel has refreshing water up near the front desk, I highly recommend.

The hotel does offer a hot breakfast buffet, it was good. There is a larger sitting area so you'll find a seat, as it does get busy. Bonus, the hotel has refreshing water up near the front desk, I highly recommend.

The room was clean, comfortable, and well-maintained, with all the essential amenities provided. I especially appreciated the comfortable bed and the quiet atmosphere, which made it easy to relax after a long day. Overall, I had a great stay and would definitely consider coming back in the future. I would also recommend this hotel to anyone looking for a comfortable and hassle-free stay

The room was clean, comfortable, and well-maintained, with all the essential amenities provided. I especially appreciated the comfortable bed and the quiet atmosphere, which made it easy to relax after a long day. Overall, I had a great stay and would definitely consider coming back in the future. I would also recommend this hotel to anyone looking for a comfortable and hassle-free stay

Loved how clean everything was. Desk staff was very welcoming

Loved how clean everything was. Desk staff was very welcoming

Clean friendly staff good location to a lot of places

Clean friendly staff good location to a lot of places

Dirty room, stinky air conditioner, loud conditioner, next to the loud freeway

Dirty room, stinky air conditioner, loud conditioner, next to the loud freeway

Clean rooms

Clean rooms

Hope the pool is open longer

Hope the pool is open longer

Friendly staff Clos to lots of things

Friendly staff Clos to lots of things

It was great

It was great

Stuff is friendly stayed here multiple times never had any issues

Stuff is friendly stayed here multiple times never had any issues

I've stayed here a couple of times. Nice Hotel...The breakfast is really good. Area doesn't look that appealing due to Contruction...Stayed here for location convenience. We'll definitely come back

I've stayed here a couple of times. Nice Hotel...The breakfast is really good. Area doesn't look that appealing due to Contruction...Stayed here for location convenience. We'll definitely come back

Front desk staff was extremely courteous and addressed all my concerns.\\

Front desk staff was extremely courteous and addressed all my concerns.\\

Overall, this property was nice and had everything you needed. You can't beat free breakfast and parking! We only stumbled upon a couple of minor inconveniences. After checking-in, we realized we couldn't find the tv remote. We looked all over the room for it until we eventually stopped a housekeeper in the hallway. She sent a maintenance worker to the room who then came back with another maintenance worker to give us the remote. However, the remote they gave us didn't work for the tv in the room. We eventually had 3 maintenance workers and the housekeeper in our room trying to reprogram a remote controller to our tv. While sitting and waiting in the room for them to resolve the issue, my boyfriend and I saw rubbish left under the desk that must've been left from the previous occupants. It was creamer cups, very obviously left on the ground so it made us a little uncomfortable on how clean the room was.

Overall, this property was nice and had everything you needed. You can't beat free breakfast and parking! We only stumbled upon a couple of minor inconveniences. After checking-in, we realized we couldn't find the tv remote. We looked all over the room for it until we eventually stopped a housekeeper in the hallway. She sent a maintenance worker to the room who then came back with another maintenance worker to give us the remote. However, the remote they gave us didn't work for the tv in the room. We eventually had 3 maintenance workers and the housekeeper in our room trying to reprogram a remote controller to our tv. While sitting and waiting in the room for them to resolve the issue, my boyfriend and I saw rubbish left under the desk that must've been left from the previous occupants. It was creamer cups, very obviously left on the ground so it made us a little uncomfortable on how clean the room was.

Very nice hotel with good breakfast.

Very nice hotel with good breakfast.

The room itself doesn’t have a clean smell. The bathroom had a smell of mildew. In addition the shower/bath tub floor was in poor condition and the shower mat provided had mildew on it. I had to put a towel on the mat to shower. Hotels.com advertised that the property had adjoining rooms and this was one of the main reasons I booked two rooms. The property did not have adjoining rooms. Breakfast was okay and provided several options.

The room itself doesn’t have a clean smell. The bathroom had a smell of mildew. In addition the shower/bath tub floor was in poor condition and the shower mat provided had mildew on it. I had to put a towel on the mat to shower. Hotels.com advertised that the property had adjoining rooms and this was one of the main reasons I booked two rooms. The property did not have adjoining rooms. Breakfast was okay and provided several options.

Everything was great, thank you

Everything was great, thank you

Terrible

Terrible

Staff were great, the room was clean and quiet, and free breakfast is a nice touch.

Staff were great, the room was clean and quiet, and free breakfast is a nice touch.

Love Expedia, they have improved

Love Expedia, they have improved

It was great

It was great

Very clean customer service was excellent definitely recommend.

Very clean customer service was excellent definitely recommend.

The pool was supposed to be heated but didn’t feel like it, otherwise everything was wonderful!

The pool was supposed to be heated but didn’t feel like it, otherwise everything was wonderful!

Stayed for 5 nights and it was overall an awesome stay for us. Great central location - we went everywhere from Hollywood, Santa Monica, to south of Commerce to visit home. Breakfast options were great, plenty of parking, and friendly staff. My only issues were the smell of the bathroom - smelled like sewage, and the receiver for the TV is mounted in an inconvenient spot; couldn’t change the channel unless you were on the side of the TV. Other than that - I would definitely stay again!

Stayed for 5 nights and it was overall an awesome stay for us. Great central location - we went everywhere from Hollywood, Santa Monica, to south of Commerce to visit home. Breakfast options were great, plenty of parking, and friendly staff. My only issues were the smell of the bathroom - smelled like sewage, and the receiver for the TV is mounted in an inconvenient spot; couldn’t change the channel unless you were on the side of the TV. Other than that - I would definitely stay again!

Was ve

Was ve

We stayed there for 4 days. The TV never worked. Though we reported, no repair at all. The bathtub sink was broken. The bar beside the sink was broken. The room was not clean enough. Breakfast was below standard. Again, coffee was bad. The coffee machine looked professional, but the quality was bad. We will not come back.

We stayed there for 4 days. The TV never worked. Though we reported, no repair at all. The bathtub sink was broken. The bar beside the sink was broken. The room was not clean enough. Breakfast was below standard. Again, coffee was bad. The coffee machine looked professional, but the quality was bad. We will not come back.

Clean room, parking availability was great also.

Clean room, parking availability was great also.

Clean rooms, Good staff and good breakfast.

Clean rooms, Good staff and good breakfast.

Very good place to stay and clean

Very good place to stay and clean

The room was not the cleanest. This hotel needs to be renovated. Customer service was terrible. No one greeted you at all.

The room was not the cleanest. This hotel needs to be renovated. Customer service was terrible. No one greeted you at all.

Good price, decent location, clean, good breakfast. The gym could be updated. Overall good value.

Good price, decent location, clean, good breakfast. The gym could be updated. Overall good value.

Clean and good.

Clean and good.

Very Clean and the breakfast buffet included was nice. The staff was courteous also.

Very Clean and the breakfast buffet included was nice. The staff was courteous also.

The room was clean, easy to get to. The staff was great, helpful and very friendly.

The room was clean, easy to get to. The staff was great, helpful and very friendly.

Great

Great

Great customer service

Great customer service

Th yogurt machine for breakfast was out of order.

Th yogurt machine for breakfast was out of order.

Room was in fine condition. Staff was courteous and friendly.

Room was in fine condition. Staff was courteous and friendly.

Great rooms and customer service was great.

Great rooms and customer service was great.

Clean room, good location and friendly staff

Clean room, good location and friendly staff

Solid hotel. Nice breakfast. We were only there four about 10 hours overnight passing through to LA. The area around the hotel wasn't the best. Not much there and oddly a burnt out Denny's next door. The hotel itself was fine and the staff was excellent.

Solid hotel. Nice breakfast. We were only there four about 10 hours overnight passing through to LA. The area around the hotel wasn't the best. Not much there and oddly a burnt out Denny's next door. The hotel itself was fine and the staff was excellent.

The mattress was extremely hard. They forgot to clean our room one day. On that day they brought us towels because I asked for them. The towel bundle brought had no wash cloths.

The mattress was extremely hard. They forgot to clean our room one day. On that day they brought us towels because I asked for them. The towel bundle brought had no wash cloths.

N/a

N/a

Clean room and great location.

Clean room and great location.

The room was decent. Just felt iffy about a door in between rooms but other than that I enjoyed my stay.

The room was decent. Just felt iffy about a door in between rooms but other than that I enjoyed my stay.

The water was not hot throughout our stay especially in the afternoon where we paid for a late check out so we could shower and change before flying 14hrs home and it was ice cold. Also there was not adequate lighting in the room.

The water was not hot throughout our stay especially in the afternoon where we paid for a late check out so we could shower and change before flying 14hrs home and it was ice cold. Also there was not adequate lighting in the room.

Check in was fast

Check in was fast

Oscar in reception was very friendly an courtesy

Oscar in reception was very friendly an courtesy

No food

No food

Breakfast is good. Room was always serviced and clean.

Breakfast is good. Room was always serviced and clean.

Easily the best hotel I've stayed at. The service was exceptional and the room was better than anticipated. Would stay at this hotel again.

Easily the best hotel I've stayed at. The service was exceptional and the room was better than anticipated. Would stay at this hotel again.

Clean room, great staff.

Clean room, great staff.

Room staff was friendly and kind very helpful

Room staff was friendly and kind very helpful

Great and functional stay.

Great and functional stay.

Eduardo was very friendly and helped check us swiftly. The hotel isn’t anything too fancy but it’s definitely clean and the free break

Eduardo was very friendly and helped check us swiftly. The hotel isn’t anything too fancy but it’s definitely clean and the free break

Clean and staff was great

Clean and staff was great

Great service, Front desk was very friendly and room was in great condition !

Great service, Front desk was very friendly and room was in great condition !

Very clean, room and bathroom super clean!

Very clean, room and bathroom super clean!

yes

yes

Good

Good

The rooms were clean and the service was just wonderful , very welcoming . I would come back if I’m in the area again !

The rooms were clean and the service was just wonderful , very welcoming . I would come back if I’m in the area again !

Excellent

Excellent

The staff is wonderful & the room is a great value in a central location with great freeway access. This is my goto spot when having to travel south for work.

The staff is wonderful & the room is a great value in a central location with great freeway access. This is my goto spot when having to travel south for work.

Great place to stay and breakfast is great too

Great place to stay and breakfast is great too

Great staff and great location with lots of parking

Great staff and great location with lots of parking

Great service, great breakfast and nice room

Great service, great breakfast and nice room

Nice hotel if you want to stay in this area of LA

Nice hotel if you want to stay in this area of LA

Very helpful and detailed

Very helpful and detailed

Excellent

Excellent

Bathroom needs a little update.

Bathroom needs a little update.

Clean and Nice Room

Clean and Nice Room

Yes

Yes

La habitacion muy limpia y el personal muy amable ademas el servicio de desatuno fue impecable sin duda 💯 recomendable

La habitacion muy limpia y el personal muy amable ademas el servicio de desatuno fue impecable sin duda 💯 recomendable

Sorayda’s customer service was great. She was courageous and genuinely friendly!!! Room was very spacious and clean. Definitely recommend.

Sorayda’s customer service was great. She was courageous and genuinely friendly!!! Room was very spacious and clean. Definitely recommend.

Great customer service!!!

Great customer service!!!

yes

yes

Great

Great

Nice place

Nice place

Ok

Ok

Great hotel and very clean. Free parking which is amazing

Great hotel and very clean. Free parking which is amazing

The room was very nice and comfortable.

The room was very nice and comfortable.

Very comfortably

Very comfortably

Clean and spotless!

ROOM FELT VERY CLEAN & AND IN CLOSE PROXIMITY TO LOCATIONS IN LA. WOULD DEFINITELY STAY HERE AGAIN

Clean Clean Clean. Great staff. Good job!! Thank you.

One of the best breakfasts I had in a hotel

The hotel did not return the deposit. We were told that it would take 3-5 days and till this day nothing. I would like it resolved.

Pillows were very uncomfortable

Bathroom smells & the toilet bowl is moldy to a point that it sticks to your throat.

Clean room, staff very professional , I definitely recommend this place

Staff was very nice

Bathroom and bed linen was not clean. The sheets on the other bed had a blood stain. Staff was friendly and breakfast was decent.

The shower faucet is shaky. Both the tub and the sink are clogged. After showering, you will be standing in a pond of soap water. The tub is not very clean either. Stain can be seen

One of the only hotels in LA that has a heated pool for less than $200 a night

Stayed here before. This time was just as good as last time. Nice clean rooms, very comfy beds, nice breakfast room & tasty breakfast options. Front desk staff are always friendly & welcoming. All around a good experience!

Pleasant staff and very clean

Very nice & clean with friendly staff. Reasonable price as well b

Always stay here when visiting commerce.

I love this place. The rooms are clean and the staff are just so sweet and the food is amazing. Best breakfast I’ve ever had.

Limpio pero le falta mantenimiento en algunas áreas, ejemplo elevador. El personal super amable

The staff is wonderful, breakfast is a great option & it’s in a convenient location.

Friendly staff, Good stores in close range

It was a good stay, my only complaint will be that the pool towels provided are too small. They are small kid size, it was perfect for my 3 year old but for my 9 year he needed two towels so just imagine for an adult.

Overall good stay and value with included breakfast and parking.

Average property and services

Upon departure, I notified the front desk again so that the next person won't be suprised the AC wasnt working.

Everything was fine, room was older but clean, the bed was clean, the bathroom couldve been cleaner, we found ants on the sink. Other than that Everything was fine

The room was clean and comfortable . Pool was clean and the perfect temperature. Plenty of towels.

Great place great value

good

Staff was friendly and helpful.

Everything was perfect, no complaints. Breakfast was delicious

Love the breakfast part. Clean and many options.

Convenient to where we were going that evening. We have stayed there before and the rooms are very clean.

Travel website said the hotel was pet friendly but when we got there the staff said that no pets are allowed. It’s such a hassle when you arrive tired and ready to crash and then have to move location

The beds are probably some of the most comfortable I've slept on in a hotel. Other than that it was pretty standard, nice staff and check in/check out was quick.

Love this hotel. Very comfortable amd love the toiletries they provide and the complimentary ingused water. Would definitely recommend this hotel.

Was planning a pleasant stay but. The Ac in Our room made it impossible. We left early we were awake most. L of the. Night.

Reasonable price, staff inefficient

Very clean, staff was all very nice and the breakfast was good

It was nice and quiet Allowed early check in for a few (much appreciated) There was only 1 operational elevator The bathroom door would block the entrance. The TV would always go back to " no signal" we would have to manually change it on the TV

customer service, breakfast, cleanliness everything was excellent.

customer service super breakfast fantastic reasonable price best experience

Friendly staff. Room is clean

It was a wonderful stay! The breakfast was a highlight every morning — fresh, plentiful, and with a great variety of options that catered to every taste. My room was spotless and incredibly comfortable, making it easy to relax after a long day. The location had easy parking which was a breeze. Overall, a fantastic experience from start to finish!

This place looks exactly like their photos! Breakfast was great and spacious and the staff were friendly and welcoming! The hotel is just prime location with Am/pm right across the street and direct access to the freeway! Shopping centers close! We stayed here for my daughter’s soccer tournament.

Improve the breakfast

Clean Friendly staff Close to coffee shops, food places and gas stations

Staff were great. Unfortunately, there is a burnt out Denny’s from a fire earlier in the year. The washroom toilet was not clean when we entered the room. Breakfast was okay, not a lot of fruit selection.

Very nice hotel and very affordable. Staff takes a lot of pride in keeping the hotel nice and clean. The breakfast was excellent also!

Clean hotel, all staff were very friendly. Good breakfast. Overall a good hotel, would stay here again.

I liked everything. Just all excellent.

it was ok..

This may not be something for Best Western to do, but the burned property of Denny's needs to be rebuilt or torn down. Xiomara was a wonder hostess! The bed was comfortable and the swimming pool was perfectly heated for a morning swim.

All the best western Good as usual,no complain

The rooms were great and clean, would stay here again.

It was overall a good stay, I just lost a gift item in its paperbag packaging in the room and couldnt find it.

Clean

Receptionist said that my room had a view of the pool and there was no view of the pool don’t think this should’ve been an excellent rating

Property unsafe

The hotel was amazing, the lady that helped us was new and being trained by another employee but she was very nice and helpful. The breakfast was the BEST!!!! They had several options but I will definitely recommend this hotel to anyone. Location from DTLA was about a 30-40 min drive so not to bad. We saw a diverse crowd of young adults and international travelers.

Clean and good customer service

Free parking and free breakfast are good, but it is far away from major tourist sites.

They offer good breakfast. Comfortable bed, and the area is clean.

Really like and enjoy staying at this property

Good overall. Good breakfast

Great staff super clean hotel

Everything was good. But handshop wasn't refill on bathroom, I have requested front desk but they didn’t refill.

My kids enjoyed the pool this is our second time staying at this location and we loved it will definitely be returning

Amazing customer service!

Excellent breakfast!

Great staff. Check in was easy

I’m disputing a 250$ smoking charge that was charged to my credit card! We did not smoke our room! This is absurd and ridiculous! I’m very disappointed and upset about this! Horrible to charge this to us when we know damn well no one smoked nothing in that room.

Our go to hotel when visiting Los Angeles. Great center location between Disneyland and Universal. Short drive from downtown and Dodgers stadium as well. Staff is always friendly and rooms well maintained.

This hotel has become my GoTo when traveling to Vernon for work. It’s a basic, simple, clean hotel that has wonderful customer service with a good rate.

This has been the worst Best Western we have Ever been too. Everytime I turned on the television it would say no signal and a staff member needed to come. On the second trip we had to wait more than 2 hrs and no body showed up at all. The breakfast was too salty so we ate the cereal, egg and waffles instead. Please fix the tvs and breakfast, beside that our stay was manageable.

Very tidy and renovated hotel.

Issues is that they don’t come even if you ask to clean your rooms are change the lien we had to ask for fresh towels even tissue a few times ! My issue was the lake of concern when it came to cleaning the rooms. Other than that our stay was great breakfast was fresh every morning.

Great location, professional and friendly staff.

Staff is very friendly

The lady in the diner is very nice!

Excellent hospitality

It was comfortable

Noisy and location is not convenient.

People were very friendly and staff was on point

Clean rooms,very clean bathroom. Breakfast available .

There were bugs (ants) in my bed

Muy buen desayuno y la propiedad está limpia.

It was in the middle of nowhere, no good food or shops nearby. There were ants in the room, and the

Very clean

Every thing was awesome. The only thing was that we stopped by at 11:00 am to see if we can check in, instead of 3:00 pm. We were charged 34.00 even though the room was clean and ready for us. Hopefully time wise can be earlier than 3:00 pm as far as check in for future stays without fee. Overall I would definitely recommend and stay here again. Thank you.

Nice hotel, parking were easy, friendly front desk. Breakfast were included too.

Enjoyed my week staff great staff and great food

Great overnight stay. Free parking in LA is hard to beat

Locrowa

All you need are better pillows

Great place to stay at. Just wish Denny’s was still there! Great hospitality and amazing housekeeping staff!!!

Overall decent

Breakfast has been great, busy but we always managed to get seated. The area is a commercial one and there can be noise. The air con in the room is incredibly noisy but I slept with it on

Very clean and friendly

Most of the staff were very friendly and approachable. It was also a clean facility with good quality food and coffee.

Be mindful, that around the hotel it is not the most beautiful neighborhood, but the hotel itself was great.

Best in the vicinity

Na

The cleanliness continued in the rooms. Our beds were very comfortable and even though our window faced the freeway, we didn’t hear a lot of noise or bothered by any lights. We didn’t even notice any extra noise so that was amazing. Also, the shower had lots of extras available and has great water pressure. We had an incident with our bathroom faucet, and the maintenance staff operated very quickly and changed it out for us without hesitation to ensure we wouldn’t have any future problems. We were blown away by their quick action to replace the faucet and didnt have any issues the remainder of our stay. The breakfast area had a great selection and there was even a coffee station that had mochas/lattes etc. The selection changed daily which was very nice for us staying the week. I also have to give a special acknowledgment for the on site security. We had some late nights returning to the hotel and the security was in the parking lot at all times and made us feel very safe to park and walk to the entrance. Didn’t catch his name, but the security guard was so helpful.

When we checked in, we were told that the room would be serviced every other day. We stayed 7 nights and they only serviced the room once. We were left with full trash cans, no toilet paper, no hand soap. We had to keep calling to request new towels but they did not take the wet ones so also left with a pile of wet towels. For the price of this hotel, there is no excuse for only cleaning the room once in a week. Also, parking is very limited and view was of a burned out Dennys. Do better Best Western!

Staff was great, easy check in process

i like that the place look very clean and safe

I didn't like the cars noise from the freeway! Other than that it was very good.

Better parking

Very satisfied

There is a Dennys restaurant that was closed and it gives a bad impression to Hotel.

The Hotel was good. Staff was very nice anf helpful. Property was clean.

Nice and clean

Very comfortable and clean.

Great food

So far it's ok nothing special and not for people with disability

It's nice

Good

The Manager on site was very professional and very attentive. Will definitely come back with the family, great stay

Much better than the typical continental breakfast

Muy bueno el desayuno.

Great breakfast wa good

Good location decent room and great breakfast

Good option for mid location between LA downtown and Anaheim.

The place is squeaky clean and the breakfast is amazing - could not have asked for more!

I was only there a for night, we definitely enjoyed the free breakfast. they had a lot of options.

The hotel was clean. The area was super safe. There was so much parking. The room was clean. The breakfast was amazing. The staff was superb !! 10/10 !

I quite liked this hotel, the breakfast has variety every day. I loved that they have water at the front desk! The staff was always nice and the housekeepers *always* cleaned every day!!! Thank you so much for a good experience 🙏

My experience at this hotel was wonderful. Easy check in, SUPER FRIENDLY staff, great parking. The entire hotel smelled great, the rooms were remodeled and cleaning service was provided every day. I spent 4 days on vacation and it was convenient, all the popular places are about 30 minutes away. The best of all was the breakfast, and the two ladies who served us were very friendly and helpful. These are just a few words. Thank you to all the staff for making my stay an exceptional destination.

Good breakfast options, friendly staff, our room was clean but the only complaints I have was the bathroom fan didn’t work and there was a lot of ants by the but every morning. And the beds were very firm

Excellent

A great place to stay again with my family

A great place to stay again with my family

Most of the staff in front desk are young but sadly with no empathy with the customer at all sadly they need to be trained in order to give an excellent customer services

Good breakfast

Breakfast included was excellent. This drew us to the hotel as we have a family of 4. Road traffic on freeway side was noisy but tolerable. Our previous trip was on other side of building and excellent.

Very clean and super friendly staff. They made me feel welcome

This was a really lovely place to stay clean and updated. Also the free breakfast was really good too

the property was very clean. Liked the coffee options

Provides breakfast

Muy bien me encantó está muy limpio y aparte desayuno y estacionamiento

Good atentions

Okey

Very clean, courteous staff

The hotel claimed that it didn't have our second reservation for my son's room. Hotel clerk said reservation was cancelled. I didn't cancel the reservation and neither did Expedia. They charged me for a new reservation the next day for a much higher rate. They were totally unsypathetic and very rude. Stay away from this hotel.

N/A

Excellent & Fast service

N/A

Robbed my bank account for 217$ for NO REASON. These crooks didnt even have the courage / decency to return the phone calls made by Expedia, questioning the charges. Ive contacted 4 news stations in Los Angeles & hopefully, they will get an answer.

Would not go to stay in this motel in future

Location, location, location!!!

Clean and friendly staff

GREAT HOTEL

good clean safe location with all night security for the parking area

Gray location

Good place

Everything was very good ladies at front desk courteous and spoke spanish with my husband. Easy parking for handy cap. Booking on 1st floor was great for me. Clean, quiet and breakfast was great. ladies spoke spanish👍

Very recommend to this hotel.

I was very happy with my stay. The place was clean & parking was free on site. The beds were comfortable & the water pressure in the shower was awesome. I stayed here to catch a Lyft into Boyle Heights for a concert. There is a Denny’s right next door & Ozzy’s Diner is a couple blocks away. I slept soundly & could not hear any noise outside. The swimming pool looked nice & clean. This was an excellent stay for a good price. I would absolutely stay here again.

There services were great.

Safe place

Good place to stay.

is okey all

Breakfast very good Nice clean.

The rooms are also pretty small, like tiny small.

Great

Less than 30 minutes to a lot of stuff in every direction if you leave at the right time

This is a perfect location whether traveling alone or as a family. First of all the ENTIRE hotel staff was friendly, professional and engaging. They were very eager to solve any issues we had and very accommodating in doing so. The facilities were clean and maintained very well. The rooms were clean, high pressure showers with constant hot water. Mattress provide a very comfortable and quality sleeping experience. The best was the more breakfast, a very good variety of cold and hot options. Vegetarian options were also available during our stay. The dining area was very cleaned and food was replaced quickly, never witnessed food running out, which was amazing because the area was always full from individuals, coupes and entire families with children. The staff was always eager to assist in making the stay very enjoyable. Will definitely stay there again and highly recommend this location. If the entire chain is like this hotel, I found my new go to stay when traveling. The dollar value was exceptional for this location and best of all free parking with 24 constant security provided.

Fantastic breakfast

We had a very comfortable stay. I like the gym- all the equipment are working and there’s water and towel.

All was good for us and the kiddos. AC was a little loud, but all in all it’s a good place to stay. Great breakfast too.

Good and clean

Service was great and clean

The convenience and the price is always good

Overall great location to stay

First time to stay in Best Western Plus. The hotel is clean and the staffs are nice.

Staying in Los Angeles is pricey and you have to be ready to get charged for things (like parking) that you may not get charged for in other places. This hotel offered far more services without extra charges, had free parking, was clean, the grounds appeared secure, even though it is in more of an industrial type neighborhood. It wasn't immediately accessible to I-5, but close enough to get to it and leave without a lot of hassle. Staff was attentive and friendly. Breakfast was ample and staff kept it well-stocked during breakfast hours.

Everything it’s super nice

It’s has been a Really good stay at this hotel every time I stay do recommend place for families. Safe and secure, clean and beautiful. 5⭐️

The property was kept clean. The room was spotless when I arrived. I used the gym during my stay and that was also spotless. The free breakfast had great selection and everything I needed to do during my business trip was nearby. The staff was also very friendly and helpful. I would absolutely stay here again.

Was clean and look nice but it was our 40th anniversary we had a side door that was connected to another room what is weird is the neighbors were very loud and laughing and talking so loud then stay up late probably drinking. Husband couldn’t sleep what is strange if we called desk they might yell at us… will never go there again. Even breakfast had so many customers so I decided not to stand in a long line so we left early.