Microtel Inn & Suites by Wyndham Columbus/Near Fort Benning

Property was going through rennovations. Room was updated and near the highway. Good value.

Everything I liked everything

Great price and convenient for turning green ceremony weekend. Close to base and not far from downtown.

The front desk clerk was wonderful. Me and my children had came in late that night from a long drive. We came into town for a family funeral that we had to prepare for the next morning and we were conveniently placed on the first floor at the entrance door which was very helpful Only thing that was a dislike was that the plug in the bathroom didn’t work other than that everything was fine

*The lobby staff seemed annoyed by questions and hateful..some customers service training for those folks. *Breakfast was mediocre. * low cost hotel that is clean

Really nice comfy hotel. Perfect for our needs. Bonus the lobby was getting an update with new paint and fixtures.

Friendly staff, clean room, and great location

Room was clean and remodeled. Property in a great location especially if you’re attending anything at Ft Benning. Bed was comfortable. Will visit again if I’m in the area. Staff was awesome.

Great place to stay, friendly staff, great people who were also staying there. Close to Fort Benning. Great all around.

The Microtel by Wyndham look good on the outside, but on the inside did not feel welcoming. The front desk woman who helped us was great, however, the place didn’t feel welcoming. The continental breakfast was the most horrible I’ve ever seen and I stay at many hotels. The housekeeping did not even clean our rooms when we were out and about did not refresh our towels. It was the worst day at any hotel I’ve ever stayed at. I will never stay at this hotel again.

The customer service was excellent from the moment I arrived until my departure. Cleanliness was beyond my expectations in hotel and parking lot. I had no doubt with safety and the area I chose to lodge, which put me at ease dieting my trip there for 3 days as my son graduated from the National Guard.

We're close to everything

Limpio bien servicio buen precio

The lady that checked us in was super nice and the lady the next morning was nice. I did feel like they could’ve offered a better breakfast and kept it supplied better. Juices ran out and the boiled eggs and bread to but other then that it’s was good

The hotel is in rough repair and severely dated. Our room smelled strongly of marijuana smoke, wasn't thoroughly cleaned, and the breakfast buffet was barely edible.

For one had to keep coming back room wasn't clean,men everywhere working on the building was a hazard, attendant at front desk had an attitude,and bedbugs was found under sheets.

Everything was in good condition. A good place to rest after a long day out in Georgia.

The staff was great they were all so friendly and pleasant especially Nikki she was hilarious and always nice throughout our stay and even though they were going through renovations the hotel was still really clean and comfortable I felt like the breakfast could have had more hot food to choose from

The staff was great they were all so friendly and pleasant especially Nikki she was hilarious and always nice throughout our stay and even though they were going through renovations the hotel was still really clean and comfortable I felt like the breakfast could have had more hot food to choose from

Clean room and great staff! Very courteous and friendly!

The staff were very nice and helpful! It was in a great location to where I needed to be. The staff were the best part of our stay. The room smelled a little musty, there was no air conditioning in the hallways on the 3rd floor or elevator, the bathroom wasn't very clean, there were hairs on the shampoo, bodywash and conditioner bottles. We found pills under our bed when I dropped my charger. The breakfast was stale bread for toast, hard bagels, muffin, or pancakes you could use as a Frisbee. The pool looked dirty.

The staff were very nice and helpful! It was in a great location to where I needed to be. The staff were the best part of our stay. The room smelled a little musty, there was no air conditioning in the hallways on the 3rd floor or elevator, the bathroom wasn't very clean, there were hairs on the shampoo, bodywash and conditioner bottles. We found pills under our bed when I dropped my charger. The breakfast was stale bread for toast, hard bagels, muffin, or pancakes you could use as a Frisbee. The pool looked dirty.

Passable

I will be booking my July stay this week with them!!

Very clean and staff pleasant

Very good

Exceptional

Excellent rooms & great service!!

Breakfast was ok. Very convenient to get to, to park, and staff was available to help. Air conditioners need cleaning

Breakfast was ok. Very convenient to get to, to park, and staff was available to help. Air conditioners need cleaning

The staff was wonderful The building was being worked on

The staff was wonderful The building was being worked on

Rooms were clean, the security was tight, the coffee is the only thing I will complain about but other than that, I will definitely be staying here again! The staff was so helpful and friendly

Not recommended

Very nice hotel and very convenient to local spots.

Exceptional

Spacious No place to put your clothes

No place to put your clothes

The hotel as under construction and no iron in the room never got one

They didn't have a room on the ground floor like I wanted, breakfast could've been better

Niki was very very nice good customer service They didn't have a room on the ground floor like I wanted, breakfast could've been better

The breakfast was not a great experience. Nothing hot except pancakes. No hot eggs, meat, potatoes either. That was disappointing.

Nothing

Under construction, crazy fire alarms, ridiculously overpriced

Exceptional

Welcoming, and clean

The sweetest front desk ladies I’ve ever met and made my stay so much better. I will definitely be back. I can’t thank them enough.

My money back

They took my deposit when 2 clerks told me it was processing to be returned it was taken because my daughter waste pop on sheets and accident My money back

Yes

Very good

Very good

Clean. Quiet Since there was remodeling. The kitchen only served cold items Hard boiled eggs, oranges, bagels bread & cold cereal. Seemed like supplies were running out.

Since there was remodeling. The kitchen only served cold items Hard boiled eggs, oranges, bagels bread & cold cereal. Seemed like supplies were running out.

Staff was very friendly and updated us a room to a suite.

Clean Nothing

Nothing

This entire place was EXCELLENT! All of the staff were accommodating and friendly. I stayed for 7 days to visit with my son while he graduated from the US Army Airborne School at Fort Benning. I couldn’t have asked for a better place to stay!

cold breakfast, few choices, juice from a machine. vending machine out of service. room smelled . key card rarely worked. great location, good mattress, I think everyone was booked on the 4th floor only. noisy

Very good

Rooms were clean. Laundry was broke so we had to go to a laundry mat. Pool was closed so we couldn't enjoy that. Building was undergoing a partial remodel. Overall i wish i would have booked somewhere else or wished the website stated they were having issues so i could book elsewhere. Overall I am highly disappointed.

Exceptional

Rooms were clean and parking was convenient and accessible to side door nearest room location. The breakfast was plentiful one morning and not so plentiful the next (could have been the worker on duty at the time). Check-in was a bit long but the front desk clerk was very nice. All in all, I would stay again.

Everything Nothing

Liked everything Didn’t like that I couldn’t get a refund on the night I didn’t stay. Had to leave a day early. Nobody could help with my refund.

I had no problems here. Everything was clean and the staff was very friendly. They are under renovation but there was very minimal noise

Good

Very good

Will be coming back

Really clean room and the staff was very friendly to us.

Exceptional

Checked in to find that the pool was closed which should of been noted as thats one of the reasons I chose to stay there based on the amenities listed. They were also doing a remodel on the hotel that included alot of construction and loud noise going on directly above my room. Several times it sounded as if large things would come crashing down through my rooms ceiling and shook the room. Also the hotel photos of the room looked nothing like the room I received, im not sure if thats wishful thinking for when the remodel is done but definitely not accurately portrayed. Also heard room service knocking on doors but my room was never cleaned/ refreshed the room, stayed multiple nights. Also shared the room with a lizard of some kind. Although unwelcome, he was cool and didnt bother me, hope he was part of the bug deterrent. The good: Close to ft.benning, staff was friendly and they did have a free breakfast.

Encontramos ropa de otros huéspedes entre las camas

Friendly staff, clean comfortable room. Easy & close drive to Ft Benning

Yes

Nice place to stay

Clean

They are the sweetest people ever!

Missy at the front desk was so great!!! A little bummed the pool wasn’t opened.

Convenient to Ft Benning A/C unit was noisy and kept us awake half the night

Convenient to Ft Benning A/C unit was noisy and kept us awake half the night

The stay was excellent, they were renovating, but nothing states online the pool is closed from Labor day through Memorial day. Staff was helpful friendly excellent service!

The room was very clean. The room didn’t smell good. There soap bottle was empty.

The room was very clean. The room didn’t smell good. There soap bottle was empty.

Not a great experience. Staff was not very friendly. We checked in late and the lady at the front desk didn't even greet us or made eye contact once. She seemed bothered by our presence. The room was ok. The bed was comfortable but the bathroom was not very clean. I saw hair on the floor and the hairdryer was missing. The TV didn't work and the breakfast they advertised was limited to cereal, store bought muffins and some hard boiled eggs. For $100 a night, I was expecting a little more. I would not return to this hotel.

Good

Nothing

no tub stopper , still tape on shower. GREAT REMODLE !!!

No comment I like the location because it was close to where I going and great parking

Unacceptable!

the dispenser body wash was empty an they didn't chance the towels and the breakfast was not good and I reserved two rooms whit two beds and they only give me one room whit two bed and the other one was single room

Location, room size, cleanliness. Few breakfast options and what was available was fair in taste.

Clean and spacious staff were friendly

Room was clean but very small. Like staying in a matchbox. Smallest I have ever seen. Noisy atmosphere. Great customer service though and very pleasant to deal with.

Room cleaned. The building is under construction. But it didn’t affect me because I was in the third floor.

Nice new renovated rooms. Breakfast leaves alot of room for improvements

Nice new renovated rooms. Breakfast leaves alot of room for improvements

When I arrived, the room had several maintenance issues. There was no shower curtain, and I had to go to the front desk to report it. The same front desk employee had to come up and install it. The bathroom door had visible water damage at the bottom, and parts of the ceiling had peeling or missing paint. The room also had a noticeable musty smell. In addition, the TV had exposed cables, which made the room feel poorly maintained. The shampoo dispenser in the shower was not working, which I also had to report. The towels were clean but mismatched and looked worn out, as if they were from different sets and had been used for a long time. Breakfast was very basic. There were boiled eggs, but they were cold, and there were no hot protein options like sausage or bacon. They do have an automatic pancake machine, which is nice, but overall the selection is limited. The breakfast area is also quite small. The hotel is currently under construction or renovation, but this was not communicated in advance. When you arrive, you are met with plastic barriers and restricted areas, which impacts the overall experience. On a positive note, the staff was friendly and helpful. Overall, the hotel feels outdated and in need of a major upgrade. With improvements, it could be a better stay, but in its current condition, I would not recommend it.

Straight forward motel is clean, staff is friendly and efficient.

Employees were courteous and respectful but did not routinely take care of room service. We needed to ask for fresh linens and trash removal.

Clean Could have used benches outdoors

Carpet smells bad,someone came in to my room while I was away and left it open , Southern hospitality never let me down except this one time.

Very clean

It was a nice stay

Missie at check in was a delight very friendly and polite helpful on places to eat Parking was easy we are handicapped and plenty of spaces right in front. The room was clean and totally quiet zi was concerned as it faces the main road but heard absolutely no noise. The beds were vey comfortable and the pillows were outstanding! I definitely would stay there again!

TV wasn’t working properly, and didn’t have no breakfast ready.

The lobby looked shabby and worn down. Breakfast was muffins, toast and watered down coffee. The rooms were a pleasant surprise. I’d stay there again because the price was good

Nothing They Auction out your room for a higher bid if you are not there on time

Close to base Very loud area, remodeling and water damage

The customer service from Christian was one of a kind, that's what really stood out to me, he was very helpful and made my check in easy, simple, and quick, while explaining everything to me that I needed to know!!!

The customer service from Christian was one of a kind, that's what really stood out to me, he was very helpful and made my check in easy, simple, and quick, while explaining everything to me that I needed to know!!!

Proximity to Fort Benning.

Staff was extremely nice. Safe environment for women traveling alone.

Staff was extremely nice. Safe environment for women traveling alone.

No house keeping for 4 of our 5 day stay and that’s when they switched us to a different room because of cleaning odors and run down room the first night. We have stayed there 2x before only on upper level was good.This time was assigned 1st floor. No problem with desk or breakfast. We liked this hotel since it was close to base where we were visiting. Just can’t understand no house keeping

No house keeping for 4 of our 5 day stay and that’s when they switched us to a different room because of cleaning odors and run down room the first night. We have stayed there 2x before only on upper level was good.This time was assigned 1st floor. No problem with desk or breakfast. We liked this hotel since it was close to base where we were visiting. Just can’t understand no house keeping

Nikki was Amazing!

Nikki was Amazing!

Location around stores etc Everything was filthy the Elevator floor needed mopping look like it’s been a few days since it’s been mopped my room needed wiping down finger prints covered everything no open trash bags in the trash cans and the toilet you can’t sit on peeling and look like it will hurt you to sit on it and the smell is horrible !! The fridge makes loud sounds like it need Freon in it I’ve never seen this hotel like this before I’ve stayed here before and the receptionist said it’s because of construction !! ??????

Christian was really nice and very helpful! Nothing

Not a good breakfast. Carpet torn up

Not a good breakfast. Carpet torn up

Rooms are clean and the staff was great.

Rooms are clean and the staff was great.

The room was nice and the staff courtious. Sleeping was harder because the rooms are not soundproof. I could hear everything as if people were in the room with us.

The room was nice and the staff courtious. Sleeping was harder because the rooms are not soundproof. I could hear everything as if people were in the room with us.

Very nice people ! Great communication ! Loved it overall !

Never got my deposit refund

Place was very nice and staff was excellent.

Place was very nice and staff was excellent.

Room smelled of smoke, even tho it wasn't supposed to be a smoking room. Smell of pot everywhere outside. Sketchy neighborhood. Bad decision staying here. Front desk workers were very friendly tho. That's the only positive.

Room smelled of smoke, even tho it wasn't supposed to be a smoking room. Smell of pot everywhere outside. Sketchy neighborhood. Bad decision staying here. Front desk workers were very friendly tho. That's the only positive.

Staff was outstanding, very helpful they went above and beyond to help. I did not eat breakfast at the hotel. Room was clean, bed comfortable. I will definitely be staying here again on future trips.

The staff were so nice and welcoming. The room was super clean. The exterior surroundings were clean and safe. Just the free breakfast needs a little bit of better options and presentation. Over all satisfying.

The staff were so nice and welcoming. The room was super clean. The exterior surroundings were clean and safe. Just the free breakfast needs a little bit of better options and presentation. Over all satisfying.

Overall stay was ok for the purpose of travel. The staff was extremely friendly and helpful. The continental breakfast options were disappointing though, they wasn’t anything warm food, and the room cleaning service could be a lot better

Overall stay was ok for the purpose of travel. The staff was extremely friendly and helpful. The continental breakfast options were disappointing though, they wasn’t anything warm food, and the room cleaning service could be a lot better

We did not eat breakfast

Na

N/A

The “breakfast” that they offered was only bread and muffins. The juice machine didn’t work. Carpets were filthy.

The “breakfast” that they offered was only bread and muffins. The juice machine didn’t work. Carpets were filthy.

Front desk clerk was excellent. She was very informative and helpful. The room was clean. The shower hot water was amazing! The breakfast was not so good. It was a cold and not so selected. The coffee was ok.

Front desk clerk was excellent. She was very informative and helpful. The room was clean. The shower hot water was amazing! The breakfast was not so good. It was a cold and not so selected. The coffee was ok.

Great location, near base. Felt safe. Small room.

Great location, near base. Felt safe. Small room.

Checkin was exceptional. I was put in a room towards the front and t

Checkin was exceptional. I was put in a room towards the front and t

Found roaches in main lobby and in room.

Found roaches in main lobby and in room.

Parking was easy, housekeeping was not consistent!

Parking was easy, housekeeping was not consistent!

Terrible stay. Tub clogged, maintenance came and pulled a plug of hair out of the drain. Left it on the tissue on the floor instead of throwing it in the trash. The room has a smell. Walls dirty, Towels not clean. Bed was soft. Never again.

Terrible stay. Tub clogged, maintenance came and pulled a plug of hair out of the drain. Left it on the tissue on the floor instead of throwing it in the trash. The room has a smell. Walls dirty, Towels not clean. Bed was soft. Never again.

Our stay was good and hassle free!

Our stay was good and hassle free!

Staff was wonderful and the room was clean

Staff was wonderful and the room was clean

Friendly staff clean rooms, quiet

Friendly staff clean rooms, quiet

The staff is outstanding!!!! Nicki at the front desk is so personable, friendly and attentive to the visitors! We will always choose this hotel when in the area! The room needed some minor fixes and deeper cleaning but overall an excellent hotel!

The staff is outstanding!!!! Nicki at the front desk is so personable, friendly and attentive to the visitors! We will always choose this hotel when in the area! The room needed some minor fixes and deeper cleaning but overall an excellent hotel!

Staff was nice, room was ok clean

Staff was nice, room was ok clean

Room was dirty

Room was dirty

Had to be put in a different room because the airconditioner stopped working. Toilet seat was loose. 1st morning hardly any food. No juices, no decaf coffee. This hotel needs uodated badly. Needs rooms updated, airconditioners updated, need to leave at least 1 bottle of water for customers, larger coffee cups in the main area and vending machines that accept credit cards not just cash. Very inconvenient.

Had to be put in a different room because the airconditioner stopped working. Toilet seat was loose. 1st morning hardly any food. No juices, no decaf coffee. This hotel needs uodated badly. Needs rooms updated, airconditioners updated, need to leave at least 1 bottle of water for customers, larger coffee cups in the main area and vending machines that accept credit cards not just cash. Very inconvenient.

The property is in severe need of a renovation. The staff was amazing, but our room had air-conditioning unit in pieces and art that fell off the wall and shattered.

The property is in severe need of a renovation. The staff was amazing, but our room had air-conditioning unit in pieces and art that fell off the wall and shattered.

Staff was very friendly. Rooms were clean and quiet. They have a cold breakfast bar which to me was fine and had a few different choices for cereals. Would stay there again.

Staff was very friendly. Rooms were clean and quiet. They have a cold breakfast bar which to me was fine and had a few different choices for cereals. Would stay there again.

Staff was really nice, but just not a nice place. The bathroom in the room had sticky floors and hair in the corners. Older facility, older furnishings, just not very nice.

Staff was really nice, but just not a nice place. The bathroom in the room had sticky floors and hair in the corners. Older facility, older furnishings, just not very nice.

The area near here was a little “sketchy” and run down, but we didn’t witness anything bad either.

The area near here was a little “sketchy” and run down, but we didn’t witness anything bad either.

I would stay there again if I had to, however that would not be my choice to do so.

I would stay there again if I had to, however that would not be my choice to do so.

I have no complaints. This hotel was wonderful to me and my two children. The hotel staff is very sweet and attentive, the breakfast and coffee aren’t too bad, and the hotel was clean. We stayed on the lowest level and had a great view of the pool (even if we couldn’t use it because it’s way too cold out). I would not mind staying at this hotel again.

I have no complaints. This hotel was wonderful to me and my two children. The hotel staff is very sweet and attentive, the breakfast and coffee aren’t too bad, and the hotel was clean. We stayed on the lowest level and had a great view of the pool (even if we couldn’t use it because it’s way too cold out). I would not mind staying at this hotel again.

It was filthy. Unfortunately the staff was some of the sweetest most hospitable group of people at all the hotels I’ve stayed. But the overall cleanliness was horrible and disgusting. The pictures provided were not accurate or representing the true state of the room or the hotel.

It was filthy. Unfortunately the staff was some of the sweetest most hospitable group of people at all the hotels I’ve stayed. But the overall cleanliness was horrible and disgusting. The pictures provided were not accurate or representing the true state of the room or the hotel.

Horrible stay room door wouldn't open twice second time sit in hallway fof help then had go downstairs. Dirty tub ,towel not wash good stained .Breakfast naughty..Was Horrible stay I there for my son Army graduation. ALOT PEOPLE WAS COMPLAINING ABOUT THEIR STAY TOO. lWILL NEVER STAY THERE sitting in lobby dog coming to me

Horrible stay room door wouldn't open twice second time sit in hallway fof help then had go downstairs. Dirty tub ,towel not wash good stained .Breakfast naughty..Was Horrible stay I there for my son Army graduation. ALOT PEOPLE WAS COMPLAINING ABOUT THEIR STAY TOO. lWILL NEVER STAY THERE sitting in lobby dog coming to me

Yes

Yes

Everything is outdated. The staff is extremely nice! Breakfast was horrible. Just put out there.

Everything is outdated. The staff is extremely nice! Breakfast was horrible. Just put out there.

I had a late check in (after midnight). The room was trashed (number 218).it had obviously not been cleaned. They had no adtional rooms. The lady at counter was embarrased but there were no other rooms available, so she suggested we find another hotel and would reimburse me. Do you know how hard it is to find a room at 1:30 AM? Terrible, never ever staying at Wyndham again.

I had a late check in (after midnight). The room was trashed (number 218).it had obviously not been cleaned. They had no adtional rooms. The lady at counter was embarrased but there were no other rooms available, so she suggested we find another hotel and would reimburse me. Do you know how hard it is to find a room at 1:30 AM? Terrible, never ever staying at Wyndham again.

The staff was friendly. The room was fine. The bed/sheets were clean. The bathroom was HORRIFIC!! The toilet was covered in urine down the sides and front and on onto the floor. The shampoo/conditioner/body wash dispensers were empty. There was a puppy being supervised by what seemed like children of the staff who allowed the little guy to urinate in the lobby where the dining tables were without cleaning up behind him and walking away from it.

The staff was friendly. The room was fine. The bed/sheets were clean. The bathroom was HORRIFIC!! The toilet was covered in urine down the sides and front and on onto the floor. The shampoo/conditioner/body wash dispensers were empty. There was a puppy being supervised by what seemed like children of the staff who allowed the little guy to urinate in the lobby where the dining tables were without cleaning up behind him and walking away from it.

Parking good staff friendly and on top of requests. Breakfast was continental, not a fan and no easy instructions on internet access.

Parking good staff friendly and on top of requests. Breakfast was continental, not a fan and no easy instructions on internet access.

Room was dirty, bathroom dirty. Refrigerator smelled like something died in it, it was unuseable. Lobby smelled like skunk. Checked out Friday afternoon and cant get a refund for the other 3 nights that were booked.

Room was dirty, bathroom dirty. Refrigerator smelled like something died in it, it was unuseable. Lobby smelled like skunk. Checked out Friday afternoon and cant get a refund for the other 3 nights that were booked.

Desk personnel were terrific. But appears they lack training for room service- did not bring towels or empty trash.

Desk personnel were terrific. But appears they lack training for room service- did not bring towels or empty trash.

Great employees. And quiet.

Great employees. And quiet.

Awesome as always! My favorite hotel to stay at when I’m visiting my son at Fort Benning.

Awesome as always! My favorite hotel to stay at when I’m visiting my son at Fort Benning.

Room clean and safe Office staff and housekeeping great.My only concern is when maintenance had to replace my room refrigerator he smelt like marijuana loudly and it left an unbearable scent ! That I had to use perfume spray to get rid of the awful scent because I'm a nonsmoker. I confronted him and he stated he from Michigan and it's legal there but like I told him it's not legal at a work place with customers of a hotel..

Room clean and safe Office staff and housekeeping great.My only concern is when maintenance had to replace my room refrigerator he smelt like marijuana loudly and it left an unbearable scent ! That I had to use perfume spray to get rid of the awful scent because I'm a nonsmoker. I confronted him and he stated he from Michigan and it's legal there but like I told him it's not legal at a work place with customers of a hotel..

Front desk when arriving was good. Got into the room, it was bad. The smell of cleaning products and mildew was awful. Maintenance said he dis have to shampoo the carpet, the guests before had a dog that made messes on the carpet. I ended up with headaches, there weren't any more rooms. Breakfast could use some updating.

Front desk when arriving was good. Got into the room, it was bad. The smell of cleaning products and mildew was awful. Maintenance said he dis have to shampoo the carpet, the guests before had a dog that made messes on the carpet. I ended up with headaches, there weren't any more rooms. Breakfast could use some updating.

Staff was kind and helpful,

Staff was kind and helpful,

Wonderful service

Wonderful service

The carpet stinks like mildew

The carpet stinks like mildew

Staff was super friendly plenty of parking they do have breakfast and do the pre-check-in makes things super fast when you arrive

Staff was super friendly plenty of parking they do have breakfast and do the pre-check-in makes things super fast when you arrive

it’s really good for what you pay

it’s really good for what you pay

Wonderful place to stay

Wonderful place to stay

Very pleased with ALL staff for their pleasant hospitality and kindness they gave and the pride they showed in what they are doing and the place of business they are representing. Thank you all. Keep up the great teamwork.

Very pleased with ALL staff for their pleasant hospitality and kindness they gave and the pride they showed in what they are doing and the place of business they are representing. Thank you all. Keep up the great teamwork.

Staff was friendly room was clean hotel itself was very clean both inside and out would definitely stay again

Staff was friendly room was clean hotel itself was very clean both inside and out would definitely stay again

Okay

Okay

Friendly staff, clean room and right off the freeway!

Friendly staff, clean room and right off the freeway!

I didn't like the fact that I had the forfeit my $50 deposit for a spot of blood on a sheet. I was treated rudely by the staff at the front desk when trying to explain the reason for my $50 deposit being taken for a spot of blood on a sheet. I would never recommend microtel by Wyndham on St Mary's road Columbus Georgia to anyone. I hope that the $50 deposit will keep Wyndham and microtel out of bankruptcy.

I didn't like the fact that I had the forfeit my $50 deposit for a spot of blood on a sheet. I was treated rudely by the staff at the front desk when trying to explain the reason for my $50 deposit being taken for a spot of blood on a sheet. I would never recommend microtel by Wyndham on St Mary's road Columbus Georgia to anyone. I hope that the $50 deposit will keep Wyndham and microtel out of bankruptcy.

Clean, convenient, staff was nice. Coffee was good!

Clean, convenient, staff was nice. Coffee was good!

grey hotel nice end god service

grey hotel nice end god service

The support of our soldiers

The support of our soldiers

The staff was super friendly and helpful. The room I was initially given wasn’t cleaned.

The staff was super friendly and helpful. The room I was initially given wasn’t cleaned.

Staff was excellent.

Staff was excellent.

Very nice staff. Diva is awesome!

Very nice staff. Diva is awesome!

Staff is amazing . Very friendly, clean rooms, great praking

It was a very quiet place to stay. My kids enjoyed the pool. Our shower had mold on it and the tub looked like it hadn't been cleaned.

The staff was kind and made it a very easy experience to check in quick so my family and i could get some great rest

Staff wasn’t very friendly and hard to understand. The room was clean but not very nice (patched holes, cords hanging from behind TV, and insects in the bathroom). Breakfast was very limited.

I looked at the reviews for this hotell and they where good, but one of the 2 rooms we where put in their was someone elses sandals in the room still, their was roaches we killed and left a day early because of that but they still changed us for the day we didn't say even though we left significantly early well before checkout time, they blamed Expedia for that and said the refund needed to go through them and since it was pay on arrival and no money went through them the hotell was responsible, they played games for days and hours today and im not even sure how they got all their reviews to be that good but they definitely dont deserve it

Although there is room for improvement within the hotel rooms, I had a pleasant stay. The staff is always great , especially a younger African/American gentleman that worked the front desk, his name is James and I wish I could recall his last name. He is the embodiment of being polite, knowledgeable, and respectful towards everyone. Your company is fortunate to have him in your employment. I’ll also add the following , whatever his current salary is , it isn’t enough for the way he represents Microtel Inn & Suites by Wyndham .

Staff was awesome just like the first time that’s what made me come back. I appreciate their hospitality!!

The front desk gentleman in Columbus, Ga was super friendly and helpful

Close to were we need to be

Didn’t like it at all.

Other than the very loud person in the room above the staff was very friendly! Pool could have used a bottom cleaning. Room was clean. Close to Foot Benning and downtown Columbus for restaurants

Staff is extremely nice and helpful. Especially James at the front desk

Missie, Diva and the ladies were amazing!!!! Stayed 2 separate times while my son was at Ft Benning

All staff was friendly and very helpful. Property was clean and well maintained. Will be back!

Friendly on top of cleanliness very happy with our stay.

Good

Easy stay at a nice place with good staff at a good price. Two nights for Ft Benning graduation

Went for a Army Graduation at Ft. Moore. After a 16 hour drive and we had finally got to the Hotel late at 1am I was exhausted. Once we arrived Nikki was Extremely helpful and super nice. Best customer service I've ever experienced and was quick about getting us checked in and into our room. OMG the Bed was Super comfortable to the point I didn't want to leave lol. Great Breakfast. Great Neighborhood also. If i could I'd leave 1Million star review. Definitely will be back in the future.

Easy Access, Very Quiet

Friendly front desk staff & clean rooms & beds & bathroom. Not far to get to Fort Benning..

Very good stay. Check in was good even at late hour that we checked in.

Staff is always very kind and have a good attitude!

The first room they put us in smelled like cigarette smoke even though it was a non-smoking room. They did move us across the hall. That room was better, but there was still a smell I didn’t like. The hallway smelled as well. It just didn’t give me that clean feeling. I wouldn’t stay there again.

Room was clean and everyone was very generous!! Frank the front desk associate was very helpful and nice! Pool, breakfast and all was on point.

The staff was very friendly and helpful. The bed was clean. The rooms are in desperate need of a remodel...at least new carpet and paint. The bathroom ceiling in my room had peeling paint in many places. The elevators were dirty as was the hallway carpet. One of the hallway trash cans was overflowing, too.

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff made me feel genuinely welcome. Every team member I encountered—from the front desk to housekeeping—was friendly, courteous, and went out of their way to ensure I had everything I needed. The level of service was exceptional. Whether it was offering local recommendations, arranging transportation, or accommodating special requests, nothing was ever too much trouble. It’s clear that the staff truly care about their guests' comfort and satisfaction. The room was spotless, well-appointed, and very comfortable. The overall atmosphere of the hotel was warm and inviting, making it feel like a home away from home. I highly recommend this hotel to anyone looking for not just a great place to stay, but a team that genuinely makes your experience memorable. I will definitely be returning!

Very quiet and comfortable!

This is the best hotel I’ve ever stayed at coming from a upper class Miami girl. If you are visiting for military or needing somewhere last minute to stay then come to this hotel. The people are amazing, Ms. Phoenix and James are awesome and southern hospitality at core with their service. The rates are amazing too, please book here you won’t regret it.

Service can improve and the odour in the elevator could improve

James is awesome

Everyone was amazing and accommodating. Our room was clean and everyone was so friendly and helpful. Missie, you are the best girl, I hope to see you in August when I am nack for my sons turning blue ceremony 💙

Friendly people

It is very clean o ni e

The staff was kind. Location was convenient and hotel was clean.

Our room though smelled musty. The hall on the third floor smelled like weed. The breakfast was ok but could be better.

The bathroom has soap scum on it that had not been cleaned off. The carpet had stains. There werent dining options nearby .Breakfast was fine. But the Staff were amazingly friendly and helpful.

Excellent stay. Will return when you n the area again.

Our beds and pillows were comfortable and the staff was friendly. Will definitely stay there again.

Service was amazing, Missie, Cristian and Josh were super helpful and accommodating. Loved their charisma and hospitality. Definitely will be staying here again if my soldier comes back to Fort Moore.

We went to a concert at the Columbus Civic Center. Great location near the event center. Got good directions from their friendly staff.

Very friendly workers and close to everything.

James at the front desk was very nice and did a great job taking care of us during check in. Walls were paper thin and could hear the conversation out the people next door.

Even though our room was clean, it had a strong smell of mildew every time you entered the room. We also paid our pet fee of $25/night, which we had a 8 year old Labrador with us. They kept our $50 deposit saying at first our dog shed too much hair on carpet, then changed their mind to our dog peed on the carpet, then changed to we spilled a drink on the carpet, to finally they didn’t realize we had paid in full our pet fee of $100(4 nights), which was on my receipt. Mind you, this was after the assistant manager “investigated” from 9:00AM to 9:00PM and me calling her 2x and texting her business phone. Would you call this a scam? Why were they “changing” their claim of what was on the carpet? Hmm… Never again! AND to think “Wyndham” hotel was a reputable brand. Beware, if you want to take your family pet to this hotel, especially a dog that sheds.

Clean and quiet. The staff are friendly and professional.

Josh and Diva were amazing I enjoyed their polite conversation. They are both funny and charismatic. Very accommodating and kind. Super chill and lovely personalities.

Clean Room. Friendly Staff. Breakfast underwhelming

It was a little noisy one night out of 6 nights. However I think the walls are thin.

We had a great stay! The front desk attendant was so wonderful! She was informative and really helped us with some fun things to do on our visit! Our room was comfortable and clean! Would definitely visit again!

The breakfast was sparse but adequate. It was a good value for a clean room. Would stay again.

It was dirty, and the breakfast food choices were terrible.

The staff was so friendly and helpful. I felt as if I was part of the "family". I traveled solo for a military graduation and had never been to Georgia. This place became my "home" for the trip. It's more a 4.5 rating. The price/value for the service was great.

Amazing customer service I was flying in for my husband’s army graduation I arrived Tuesday 13th and I stayed until Monday 19th may and everyday the staff kept the lounge clean and organized. Super nice customer service I felt like home, such amazing staff. I will be back in Aug 2025 and I am so thankful I chose to come here because I was flying alone. Thank you staff at the Columbus ga location for the kindness and the professionalism. Perfect experience I felt safe and well taken care of. Thank you ❤️

The staff is always so friendly and treats us as family. We always stay at this hotel when in town to visit family.

Staff was very accommodating, breakfast was perfect… second time out in Georgia and like that was close to base

Somewhat dated property. Friendly and helpful front desk staff

Christian at front desk was wonderful. I was exhausted and he put me in a very quiet room and I slept over 9 hours. I very much appreciated him accommodating this tired gal. Room was clean and comfortable and I’ll stay here again if passing this way.

The room was great and clean. The staff was absolutely humble and so very polite and friendly. Will stay again when we return to visit my son!!

Wonderful customer service by all staff!

Staff very friendly

This is an older facility with maintenance items that can easily be corrected to present a better experience. Toilet handle needed to wiggled to work.. bathroom walls were plastered recently but not painted…

The property was okay, room wasn’t as clean, bed slept horribly, upon checking out 2 young guys was talking to a gentleman behind the counter the language they was using on a Sunday morning Easter at that was wild

This is a convenient little gem right near base. Excellent, friendly staff. Clean, quiet rooms. We will absolutely come again

The price and cleanliness did not match.

Eveything about my stay at the hotel was perfect!

Not enough towels

Location isn’t bad. Price isn’t bad… but, needs a lot of TLC. Pool only has a foot of water in it and leaves. Towel still hanging on the back of bathroom door, bathroom ceiling missing texture, toilet seat lid slides side to side. Cracks in walls and along corner bead. Our rooms carpet wasn’t vacuumed and had lint, fuzz and paper on it with visible old dark stains. Room 101 on first floor. Staff dresses messy, but is very friendly and helpful. Bed slept comfortably. Needs a renovation for sure and the pool operable.

Stain on my sheets thank goodness I had to beds

Clean and quiet

Wouldve been nice to know the pool was not going to be open. Needs more options for breakfast. Rest of my stay was great. Easy to get to Ft Benning. Clean and friendly staff

Pool was locked. Was not informed about pool. Overall rest of stay was good. Room was clean. Staff was friendly. Breakfast could have more options like scrambled eggs sausage,bacon.

We were seriously disappointed considering this was our second visit to the hotel. They gave away the room we booked. The room was dirty, not vacuumed, sticky floor in the bathroom, towels weren’t replenished. We found a condom under the bed and dirty clothes in the drawers. Very sad because this location was the most convenient for us to visit my son in the Army.

Great staff very nice

I don’t think I’ve ever stayed at a hotel where the staff was as friendly than at the Microtel. James was especially kind and always asked if our family needed anything. We will definitely return to the Microtel in Columbus.

Lost my bible there when we had to leave early and we left nothing in the room but when I got home my bible was missing I choose not to think someone came in and took it but I didn’t get home with ir

3 nights house cleaning never came in to clean or replace anything. There were roaches in my room and my friends rooms and 8 motorcycles blocking the front pull up entrance for 2 days and management never told them to move .

Very Close to Fort Benning

Very Close to Fort Benning.

Wonderful

Person at the front desk was very nice and helpful, but when we arrived at our room the door was open and there was only one towel in our room. Went down stairs and the front desk found us another towel, but the rest of the towels were being washed at 10.30 at night, Hotel was nice and clean.

Best hotel coffee ever.

It was what you expect from a short trip or a quick stop on the road. They could improve the breakfast options.