Country Inn & Suites by Radisson, Columbus, GA
About Country Inn & Suites by Radisson, Columbus, GA
Located off Interstate 185 just 8 miles from Central Columbus, this hotel features a daily hot continental breakfast buffet and free WiFi. Fort Benning is 25 minutes’ drive away. A microwave and a small refrigerator are found in each simply decorated room at the Country Inn and Suites Columbus. Suites include a separate seating area with a sofa bed. Guests of the Columbus Country Inn and Suites can relax by the outdoor pool or keep up with their work in the business center. A free transfer service to the Columbus Airport is offered. Columbus State University is 10 minutes’ drive from the hotel. The shopping and dining at Columbus Park Crossing are 5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience, appreciating the friendly and helpful staff, convenient location, and cleanliness of the hotel. However, there are recurring issues with room maintenance, noise, and breakfast quality.
- Friendly and helpful staff
- Convenient location
- Room maintenance issues
- Noise disturbances
- 4/5
It was very clean and the staff was friendly. The breakfast was great! The pool was closed which was the whole reason I booked there. The drain in the bathtub was clogged
- 3.5/5
location was good. the size of the room was good. lots of space. the hallways were hot. not a great odor. toilet seat messed up
- 4.5/5
I like that it was tucked away and nice and quiet, and I love how easily accessible it was to the freeway. The staff were great and they allow for a late check out. Always a plus when you have 2 littles to get ready and checked out for a long ride. If you got to breakfast late there was nothing left, you’re SOL because they didn’t make more or check to replenish the breakfast stash and the beverage dispenser was out of juice right at 10:00. Hopefully they change that and have plenty for the late morning guests.
- 5/5
Exceptional
- 4.5/5
The staff were very helpful , the value for money , The pool was very dirty and green wasnt happy about that ,
- 4.5/5
The staff were amazing , great location , very clean , little outdated but clean , The pool was very dirty .
- 4/5
Great staff Off in the cut missed the road twice
- 4.5/5
Location People smoking in the front entrance
- 5/5
Exceptional
- 4.5/5
The pool but, it would have been nice to have towels available. No cookies at the reception even though we were told they would be available.
- 4/5
Very good
- 4/5
Very good
- 5/5
Very nice front desk associate
- 4/5
We stayed here in April and returned this month for more Ft. Benning ceremonies. Our original plan was an Airbnb so I could cook, but at the last minute those plans went awry and we returned here. I wrote a lengthy review in April and stand by it. This time we needed 2 rooms. We were on the first floor, but not adjoining. Last time our water pressure in the shower would have blown a small child out of the room, but this time complete opposite...not great at all. Our daughters said there's was okay. Our room smelled like cat urine so we used Febreeze. Our daughters had no complaint on a smelly room. Beds were comfy. AC worked. Every staff member this time was a "10". No bugs!! We had to readjust all of our plans so it was nice being somewhere we were familiar. We like the location. Easy to get to, pretty, and safe. I can forgive an esthetic pleasing room as long as it's clean! I bumped up my rating. Last time I gave a 7 and this time an 8. It was more like 7.8, so I rounded up. As I said in the April review, it is in need of some updates. The rooms need a good remodel. The bathrooms need to be completely overhauled. They are past the point of caulking and reattaching molding. But, just because they need that doesn't mean they weren't clean. Our rooms were very clean or we would not stay! The price point is good for what you get.
- 2.5/5
Bed was very comfy. My toilet would not stop running the whole time I was there. The people above me sounded like they were throwing stuff across the room.
- 3/5
Pleasant
- 3.5/5
The location The bathroom was disgusting .
- 3.5/5
The location The bathroom was disgusting .
- 5/5
Everything Nothing
- 5/5
Everything Nothing
- 3.5/5
Good
- 3/5
Pleasant
- 4/5
Location, services The breakfast was regular, need more fruit and varieties.
- 4/5
Location, services The breakfast was regular, need more fruit and varieties.
- 5/5
Exceptional
- 4.5/5
I no it's not there fault but we lost power the last morning
- 4.5/5
Everything was great I no it's not there fault but we lost power the last morning
- 5/5
Good breakfast. Staff was very kind.
- 5/5
Exceptional
- 5/5
Every single staff member was friendly and helpful. The air in the room stayed on what you set it at. I just stayed at a hotel where it went on and off making you miserable Loved the waffle maker I don’t understand having oatmeal every morning. This is the South. At least alternate grits and oatmeal because packaged grits aren’t the same!
- 2.5/5
was comfortable but out dated the front desk lady was rude and charged me twice and i had to dispute with my bank.
- 2.5/5
was comfortable but out dated the front desk lady was rude and charged me twice and i had to dispute with my bank.
- 5/5
Every single staff member was friendly and helpful. The air in the room stayed on what you set it at. I just stayed at a hotel where it went on and off making you miserable Loved the waffle maker I don’t understand having oatmeal every morning. This is the South. At least alternate grits and oatmeal because packaged grits aren’t the same!
- 4.5/5
Good Location Toilet
- 4.5/5
Toilet
- 2.5/5
Passable
- 0.5/5
Unfortunately our car service canceled two hours before. My husband and I never made it to Columbus.
- 1/5
Found a bedbug within 20 minutes of getting our room.
- 1/5
Found a bedbug within 20 minutes of getting our room.
- 5/5
Exceptional
- 3/5
Pleasant
- 5/5
Everything was nice the staff is awesome
- 5/5
There was nothing we didn't like
- 3.5/5
The Room Was Clean I had 2 rooms The first room had 3 issues that wasn’t up to standard The first one the telephone had hair up under it n a few places needed to be dusted better When I got ready to shower the water in the tub was filling up before I could shower And the water was very slow in going out (2) A Razor to shave ur legs was left on the bathtub It should have been thrown away before the room was assigned to me or any one else So I reported it and they moved me to room number Room 2 bathroom toilet seat was very loose ( I did report the issue to the desk clerk)So I tried to tighten it up but it that didn’t work Also the toilet paper holder was broken when u tried to unrolled it the paper almost went on the floor The other issue was I noticed on Saturday night when I went out some motorcycle s were blocking the entrance of the door When I got ready to check out Sunday morning they were still blocking the entrance I feel management should have asked them to move the bikes to another location on the property
- 4/5
Everything was perfect. The roads were clean the sheets and pillows and all of that was perfect. The only thing that I have seen that is not good was the pressure of the water
- 5/5
Close to shopping and restaurants
- 5/5
Yes
- 2/5
Maintenance
- 3.5/5
We were there for a Ft Benning ceremony. The price was comparable to the facility. It definitely needs updated, but then price will go up. I encountered 3 different gals at the front desk during our stay. Two were very helpful and friendly(I did not get their names, but they were younger black gals). The third not so much(again no name, but older white gal). The gentleman who was in charge of breakfast on the weekend...an absolute delight and we enjoyed our conversations with him. There was some mold in our sink ledge and our toilet was loose from the floor(Room 318). It was reported, but never fixed during our stay. We were offered another room, but declined due to how much stuff we had to move and our length of stay remaining. No bugs. No ripped furniture. Great location! There was a plastic bag over our smoke detector...not sure what that was all about, but we had a good laugh. We opted to not have our room cleaned daily just fresh towels. We did enjoy drinking our coffee on the front porch each morning. We were also allowed to bring a tabletop grill and grill outside. The hotel served a purpose for the price. If you're looking for luxury, this is not the place. If you're looking for a place to sleep and shower and get on with your day, this is the place for you. The room was clean, but not deep cleaned. Very run down in our room...chipped drywall, new caulking needed, good scrubbing on walls.
- 1.5/5
Everything
- 5/5
Everything was very good.
- 5/5
The hotel itself is located very nicely. It’s 5 minutes from everything that you would need— gas station, Walmart, Publix, the strip mall, and more. The rooms at the hotel are very clean and the showers are nice. WiFi is strong. The breakfast was good— eggs, bacon, waffles, yogurt, cereal, fruit, oatmeal, muffins, bagels, coffee, juice, etc. My stay each night was 73 total with taxes through hotels.com which was a very good rate. I came at the time in which there are a lot of graduations and the rooms fill up quickly. Overall, the hotel was very pleasant and the staff are all very accommodating. I’m going to book again when I come back in May. Thank you!!
- 3/5
Got because it had a pool got there pool closed
- 2/5
Toilet broken, sewer smell, tub stopped up. Old facility needs work and repair.
- 2.5/5
Nothing Dump
- 4.5/5
The room was very clean Room 219 can use newer curtains, they torn pretty badly
- 4/5
It was very convenient to Ft. Benning. The rooms were clean and well maintained and the showere were very good N/A
- 4/5
Need more fruit on the menu and bacon.
- 4.5/5
The room had a musty odor and definitely smelled cigarette smoke in the hallway.
- 4/5
You can tell it’s a little bit older of a facility. The toilet paper holder was broken. The guest bathroom downstairs in the lobby was a bit of a mess.
- 4/5
Loved the fresh baked cookies in the lobby.
- 4.5/5
Location
- 0.5/5
The fact that taking all this money out hidden fees that nobody say about I don't like that
- 4/5
Breakfast
- 4.5/5
Issues with the fire alarm.
- 3/5
The first room smelled of sewage. We were moved to Good room. Clean and tidy. The American Flag hanging outside is tattered and desperately in need of replacing. Ice makers on floor 2 and 3 were not working. The breakfast was skimpy. I’ve stayed at several Country Inn and suites and have never had this experience
- 3/5
The first room smelled of sewage. We were moved to Good room. Clean and tidy. The American Flag hanging outside is tattered and desperately in need of replacing. Ice makers on floor 2 and 3 were not working. The breakfast was skimpy. I’ve stayed at several Country Inn and suites and have never had this experience
- 4.5/5
I didn't like that our refrigerator didnt work in the room. And that booking says its a whirlpool room and they did away with them awhile ago.
- 4/5
Nice staff she let us check in early after a long trip
- 4/5
Nice staff she let us check in early after a long trip
- 3/5
The room heed some updste
- 3/5
The room heed some updste
- 5/5
Nice Very comfortable
- 5/5
Clea, comfortable room. Friendly check in.
- 5/5
Clea, comfortable room. Friendly check in.
- 4/5
Everyone was nice and helpful
- 4/5
Everyone was nice and helpful
- 3/5
Location Rushed the cleaning
- 4/5
The staff were very nice and helpful
- 4/5
The staff were very nice and helpful
- 2/5
Had breakfast but hotel is outdated, at least my room was.
- 2/5
Had breakfast but hotel is outdated, at least my room was.
- 4/5
Clean room
- 4/5
Clean room
- 5/5
Everything was exactly as advertised
- 5/5
Everything was exactly as advertised
- 5/5
Room was super comfortable and clean
- 5/5
Room was super comfortable and clean
- 4/5
The staff was nice and professional. The room overall was clean. They had coffee available around the clock. The area was nice and not far from many retail stores and restaurants. The bath tub was not as clean as I expected. But the bathroom room itself and towels were fresh.
- 4/5
The staff was nice and professional. The room overall was clean. They had coffee available around the clock. The area was nice and not far from many retail stores and restaurants. The bath tub was not as clean as I expected. But the bathroom room itself and towels were fresh.
- 2/5
The room wasn't clean the staff wasn't friendly
- 2/5
The room wasn't clean the staff wasn't friendly
- 5/5
Very good full breakfast menu, clean room and facility gas stations within walking distance, very easy access to interstate, yet in a very quiet location. Definitely will stay here again.
- 5/5
Very good full breakfast menu, clean room and facility gas stations within walking distance, very easy access to interstate, yet in a very quiet location. Definitely will stay here again.
- 3/5
The rooms ok but smell cigarette
- 3/5
The rooms ok but smell cigarette
- 3/5
The room was okay but had little funky smell. Staffs was nice and helpful. For all the all my sheet was never changed which is bad. But hotel is at good location.
- 3/5
The room was okay but had little funky smell. Staffs was nice and helpful. For all the all my sheet was never changed which is bad. But hotel is at good location.
- 4/5
Thanms
- 4/5
Thanms
- 4/5
Room was clean
- 4/5
Room was clean
- 3/5
It was quiet, it was easy to find, and convenient.
- 3/5
It was quiet, it was easy to find, and convenient.
- 5/5
Everything was amazing
- 5/5
Everything was amazing
- 3/5
The outside appearance of the property looked clean and welcoming. The overall staff was friendly and welcoming. However, when we arrived into our room i was disappointed on how dated it looked. The refrigerator did not work, the knob on the air conditioner was broken, the office chair was broken and couldn't adjust, and the bathroom sink drained slow. My family who traveled with us where in a room with adjacent door and it was black mold and grime inside the adjacent doors. The only thing good was the complementary breakfast and the fresh baked cookies at the front desk.
- 3/5
The outside appearance of the property looked clean and welcoming. The overall staff was friendly and welcoming. However, when we arrived into our room i was disappointed on how dated it looked. The refrigerator did not work, the knob on the air conditioner was broken, the office chair was broken and couldn't adjust, and the bathroom sink drained slow. My family who traveled with us where in a room with adjacent door and it was black mold and grime inside the adjacent doors. The only thing good was the complementary breakfast and the fresh baked cookies at the front desk.
- 3/5
The Smart TV did not have a cable tv box, and it kept loosing its wifi connection, so it was frustrating,
- 3/5
The Smart TV did not have a cable tv box, and it kept loosing its wifi connection, so it was frustrating,
- 5/5
Good
- 5/5
Good
- 3/5
The front desk almost always was unmanned. I had to ask twice to get a crib sent up to my room. The room didn't seem that clean. The surrounding area at least was quiet and safe. Breakfast was basic hotel breakfast. The smart TV didn't work right, the smart functions didn't work at all, so we could only watch cable.
- 3/5
The front desk almost always was unmanned. I had to ask twice to get a crib sent up to my room. The room didn't seem that clean. The surrounding area at least was quiet and safe. Breakfast was basic hotel breakfast. The smart TV didn't work right, the smart functions didn't work at all, so we could only watch cable.
- 5/5
The hotel room and the grounds were excellent
- 5/5
The hotel room and the grounds were excellent
- 5/5
The staff was amazing. Very quiet and cozy To stay. They even had books to read and return if you liked to read.
- 5/5
The staff was amazing. Very quiet and cozy To stay. They even had books to read and return if you liked to read.
- 4/5
Staff was very friendly. Hotel need some attention. Room had a foul smell and toilet runs unless you jiggle the handle like crazy.
- 4/5
Staff was very friendly. Hotel need some attention. Room had a foul smell and toilet runs unless you jiggle the handle like crazy.
- 5/5
Good
- 5/5
Good
- 5/5
Clean room, quiet, friendly staff.
- 5/5
Clean room, quiet, friendly staff.
- 4/5
The room had a old stuffy smell when we arrived but overall it was nice
- 4/5
The room had a old stuffy smell when we arrived but overall it was nice
- 5/5
I really enjoyed my stay! The hotel was very quiet. Shower takes about a minute to get hot but when it does, it’s so nice! Water pressure is very good. Breakfast was good. The only thing I didn’t like was the smell when I walked into the room! It was hard to overcome. I sprayed a lot of my perfume to try to mask the odor. Other than that, everything was great!
- 5/5
I really enjoyed my stay! The hotel was very quiet. Shower takes about a minute to get hot but when it does, it’s so nice! Water pressure is very good. Breakfast was good. The only thing I didn’t like was the smell when I walked into the room! It was hard to overcome. I sprayed a lot of my perfume to try to mask the odor. Other than that, everything was great!
- 2/5
The room smelled bad. Very old and run down. Holes in the walls. Shower and sink faucets were broken. Carpet was threadbare. AC was loud. Neighborhood seemed sketchy.
- 2/5
The room smelled bad. Very old and run down. Holes in the walls. Shower and sink faucets were broken. Carpet was threadbare. AC was loud. Neighborhood seemed sketchy.
- 2/5
We booked a room with 2 queen beds. Beds were doubles. There was mold inside the refrigerator, and on the AC vents. Bathroom door stuck and there was no exhaust fan in the bathroom
- 2/5
We booked a room with 2 queen beds. Beds were doubles. There was mold inside the refrigerator, and on the AC vents. Bathroom door stuck and there was no exhaust fan in the bathroom
- 2/5
The doors wouldn't shut and the microwave was broke
- 2/5
The doors wouldn't shut and the microwave was broke
- 1/5
Room smelled like your urine. Requested another room. Smelled like urine too. Didnt stay there Requested refund. Now going through hotels.com paperwork to get my money back
- 1/5
Room smelled like your urine. Requested another room. Smelled like urine too. Didnt stay there Requested refund. Now going through hotels.com paperwork to get my money back
- 4/5
Everything was good and quiet but there should be police monitoring around the buildings off and on
- 4/5
Everything was good and quiet but there should be police monitoring around the buildings off and on
- 4/5
The hotel is outdated and definitely in need of upgrades and improvements. Staff were helpful and friendly.
- 4/5
The hotel is outdated and definitely in need of upgrades and improvements. Staff were helpful and friendly.
- 1/5
I was greeted by two huge dead roaches. Bathroom is rusted. Room smelled like urine. Because i prepaid, it was non refundable. I left anyway. Could not stomach it even for 1 night
- 1/5
I was greeted by two huge dead roaches. Bathroom is rusted. Room smelled like urine. Because i prepaid, it was non refundable. I left anyway. Could not stomach it even for 1 night
- 1/5
Check in and room smells like old pool towels and mold. Wasn’t even in the room for 2 mins and requested a refund. Would not recommend to anyone
- 1/5
Check in and room smells like old pool towels and mold. Wasn’t even in the room for 2 mins and requested a refund. Would not recommend to anyone
- 1/5
I did not like the mold. No one is even trying to hide it. I was on the second floor they moved me after I complained about the mold. I was moved to the first floor and there's even more mold. How is this legal.
- 1/5
I did not like the mold. No one is even trying to hide it. I was on the second floor they moved me after I complained about the mold. I was moved to the first floor and there's even more mold. How is this legal.
- 2/5
The location is great and quiet. The first room we were given was moldy smelly and the fridge leaked all over the floor. Second room we were given smelled. The air ducts blew dust into the room. The carpet stripes had screws sticking out of the floor. The toilet bowl leaked when we flushed it. Housekeeping left cleaning supplies around but never came back to clean the room. Never washer the tub or the sinks. The place needs a proper cleaning. The entire place smells of mold and dampness.
- 2/5
The location is great and quiet. The first room we were given was moldy smelly and the fridge leaked all over the floor. Second room we were given smelled. The air ducts blew dust into the room. The carpet stripes had screws sticking out of the floor. The toilet bowl leaked when we flushed it. Housekeeping left cleaning supplies around but never came back to clean the room. Never washer the tub or the sinks. The place needs a proper cleaning. The entire place smells of mold and dampness.
- 5/5
Was really quiet. Easy in easy out.
- 5/5
Was really quiet. Easy in easy out.
- 3/5
The room was clean but had a funky smell. And the shower was difficult to adjust. Otherwise, the place was clean and quiet. The breakfast options were good.
- 3/5
The room was clean but had a funky smell. And the shower was difficult to adjust. Otherwise, the place was clean and quiet. The breakfast options were good.
- 3/5
The beds were very comfortable and clean. The room was in disrepair. Not the front door and bathroom door would not close completely. The tv would turn on but had no picture. Some plugins did not have covers on them. The lighting was not very good. When i spoke to desk about the tv they simply told me to try to unplug it and plug it back in. Didn’t work. Hotel was in good location and plenty of parking.
- 3/5
The beds were very comfortable and clean. The room was in disrepair. Not the front door and bathroom door would not close completely. The tv would turn on but had no picture. Some plugins did not have covers on them. The lighting was not very good. When i spoke to desk about the tv they simply told me to try to unplug it and plug it back in. Didn’t work. Hotel was in good location and plenty of parking.
- 5/5
It was perfect. Next time I need to stop at Fort Benning I will stay at the Country Inn. Thanks
- 5/5
It was perfect. Next time I need to stop at Fort Benning I will stay at the Country Inn. Thanks
- 4/5
Gd location near Fort Benning quiet area
- 4/5
Gd location near Fort Benning quiet area
- 5/5
TV wasn't working called they answered and sent someone up and fixed the issue. Second issue day two of four the body Soap in the shower was empty and didn't get refilled. Called the Office didn't answer phone but left a message to have that done but it got missed and wasn't done. Overall stay was great noise was minimal, pool was nice the linens were cleaned and replaced towels as well.
- 5/5
TV wasn't working called they answered and sent someone up and fixed the issue. Second issue day two of four the body Soap in the shower was empty and didn't get refilled. Called the Office didn't answer phone but left a message to have that done but it got missed and wasn't done. Overall stay was great noise was minimal, pool was nice the linens were cleaned and replaced towels as well.
- 5/5
Great front desk customer service
- 5/5
Great front desk customer service
- 2/5
This hotel was really run down. Broken ice machines, the hallways were not air conditioned, and our room smelled bad. The room’s A/C unit wouldn’t cool properly. I looked at the filters and they were clogged up and disgusting. Water leaked out from under the base of the toilet. The shower curtain wasn’t long enough to even hang inside the tub, so every time we showered, water went everywhere. The mini fridge collected tons of water, and the microwave door button was missing.
- 2/5
This hotel was really run down. Broken ice machines, the hallways were not air conditioned, and our room smelled bad. The room’s A/C unit wouldn’t cool properly. I looked at the filters and they were clogged up and disgusting. Water leaked out from under the base of the toilet. The shower curtain wasn’t long enough to even hang inside the tub, so every time we showered, water went everywhere. The mini fridge collected tons of water, and the microwave door button was missing.
- 4/5
The hotel was fine. The rooms look ones liked they had been slightly updated, but the halls were not. The hotel ran out of to go coffee cups.
- 4/5
The hotel was fine. The rooms look ones liked they had been slightly updated, but the halls were not. The hotel ran out of to go coffee cups.
- 4/5
Room had a musty odor and the AC was not adequate for summer temps. Breakfasr and pool was good. Staff very friendly. Overall it was okay for the budget price.
- 4/5
Room had a musty odor and the AC was not adequate for summer temps. Breakfasr and pool was good. Staff very friendly. Overall it was okay for the budget price.
- 5/5
We stayed 4 nights here for my son’s graduation. We really enjoyed our stay. The hotel was quiet, and we slept good on the comfortable beds. Breakfast was delicious. Friendly service. Kids enjoyed the pool. Quick drive to Fort Benning. It was a great experience and will stay here again if in the area!
- 5/5
We stayed 4 nights here for my son’s graduation. We really enjoyed our stay. The hotel was quiet, and we slept good on the comfortable beds. Breakfast was delicious. Friendly service. Kids enjoyed the pool. Quick drive to Fort Benning. It was a great experience and will stay here again if in the area!
- 5/5
Close to everything . Easy to get around town and back to the hotel. I would stay here again if I come to Columbus 😄
- 5/5
Close to everything . Easy to get around town and back to the hotel. I would stay here again if I come to Columbus 😄
- 4/5
- 4/5
- 5/5
It was ok
- 5/5
It was ok
- 5/5
It was overall ok for what I needed
- 5/5
It was overall ok for what I needed
- 3/5
I liked my room #108 but it had a fishy smell to it everytime I walked into the room.
- 3/5
I liked my room #108 but it had a fishy smell to it everytime I walked into the room.
- 4/5
- 4/5
- 4/5
Front desk staff was absolutely amazing! I was here for a book convention as well as my 40th birthday, they held my cake and balloons outfront until I got there. Service was beyond impeccable. The only issue I would have is possibly the beds. They were not comfortable at all. There was also an odor to the rooms as well as a dampness that only partially went away with turning the air on full blast.
- 4/5
Front desk staff was absolutely amazing! I was here for a book convention as well as my 40th birthday, they held my cake and balloons outfront until I got there. Service was beyond impeccable. The only issue I would have is possibly the beds. They were not comfortable at all. There was also an odor to the rooms as well as a dampness that only partially went away with turning the air on full blast.
- 5/5
quite place to sleep
- 5/5
quite place to sleep
- 5/5
My only nemesis is if the property is going to charge a $50.00 incident deposit after the guest has already paid the full amount in advance via app. If the property is going to charge additional fees it should my mention at the time of booking. I don’t feel that guests should be charged an incident deposit if room is booked and paid in full. It’s really an insulting.
- 5/5
My only nemesis is if the property is going to charge a $50.00 incident deposit after the guest has already paid the full amount in advance via app. If the property is going to charge additional fees it should my mention at the time of booking. I don’t feel that guests should be charged an incident deposit if room is booked and paid in full. It’s really an insulting.
- 3/5
NA
- 3/5
NA
- 5/5
It was a nice all around hotel with average breakfast
- 5/5
It was a nice all around hotel with average breakfast
- 5/5
Staff was friendly. Very clean
- 5/5
Staff was friendly. Very clean
- 3/5
I had to locate an ice machine on another floor. I stayed on first floor. I asked about usb ports in the rooms and attendant said they didn’t have them, they were in the room. The trim mounding was loose on the floor and electrical outlet near bed didn’t have a cover. You lady at desk had to ask someone on the phone for most everything
- 3/5
I had to locate an ice machine on another floor. I stayed on first floor. I asked about usb ports in the rooms and attendant said they didn’t have them, they were in the room. The trim mounding was loose on the floor and electrical outlet near bed didn’t have a cover. You lady at desk had to ask someone on the phone for most everything
- 5/5
Check in was easy. Staff was friendly. Very clean room and property. The outdoor pool was closed and hadn't opened yet for the season. But that didn't bother us as we only stopped to rest for the night on our way down to Florida. We would definitely stay again.
- 5/5
Check in was easy. Staff was friendly. Very clean room and property. The outdoor pool was closed and hadn't opened yet for the season. But that didn't bother us as we only stopped to rest for the night on our way down to Florida. We would definitely stay again.
- 4/5
Enjoyed are stay
- 4/5
Enjoyed are stay
- 3/5
Multiple issues with room.
- 3/5
Multiple issues with room.
- 5/5
The last stay I was able to used my utube membership on the TV but wasn’t able to this time
- 5/5
The last stay I was able to used my utube membership on the TV but wasn’t able to this time
- 4/5
Room had a damp smell.
- 4/5
Room had a damp smell.
- 4/5
One of the best Hotel I’ve stayed at.
- 4/5
One of the best Hotel I’ve stayed at.
- 4/5
Quiet part of Georgia. Room was clean and spacious.
- 4/5
Quiet part of Georgia. Room was clean and spacious.
- 4/5
Convenient location
- 4/5
Convenient location
- 5/5
It was a very pleasant stay. Peaceful & Quiet area.
- 5/5
It was a very pleasant stay. Peaceful & Quiet area.
- 5/5
Everything was good.
- 5/5
Everything was good.
- 3/5
The microwave didn’t work.. the curtains in the room was m tear I went down to report it. It was like OK.i call the front desk need some assistance no answer but I went down she was on her phone..not a friendly customer service
- 3/5
The microwave didn’t work.. the curtains in the room was m tear I went down to report it. It was like OK.i call the front desk need some assistance no answer but I went down she was on her phone..not a friendly customer service
- 3/5
Everything was great except the full breakfast was horrible. At 7am they had just enough food for my plate and nothing for anyone else unless they refilled the warmers after i left. The one plate that I ate was cold. I had to use the microwave to make it edible
- 3/5
Everything was great except the full breakfast was horrible. At 7am they had just enough food for my plate and nothing for anyone else unless they refilled the warmers after i left. The one plate that I ate was cold. I had to use the microwave to make it edible
- 4/5
Clean, very quiet, good location.
- 4/5
Clean, very quiet, good location.
- 4/5
Very good
- 4/5
Very good
- 3/5
Third floor had a weird smell had to request to change rooms.
- 3/5
Third floor had a weird smell had to request to change rooms.
- 2/5
Needs updating, smells like wet dog and pee
- 2/5
Needs updating, smells like wet dog and pee
- 2/5
The rooms smelled like smoke and pee
- 2/5
The rooms smelled like smoke and pee
- 2/5
Room smell of urine i reported this issue and it was overlooked
- 2/5
Room smell of urine i reported this issue and it was overlooked
- 4/5
The check in fast and easy, the location of the hotel was great. My room was clean, and the breakfast in the morning was decent. The only reason I rated a 3 was Because my bed was not very comfortable, and I had to run the hot water to shower over 10 min to get it warmed up, never actually got hot.
- 4/5
The check in fast and easy, the location of the hotel was great. My room was clean, and the breakfast in the morning was decent. The only reason I rated a 3 was Because my bed was not very comfortable, and I had to run the hot water to shower over 10 min to get it warmed up, never actually got hot.
- 4/5
It was nice and quiet, very peaceful!!!
- 4/5
It was nice and quiet, very peaceful!!!
- 2/5
Needs to put more money into keeping the rooms up to date. Our room had rusty toilet and iron board too! The staff was meh, no welcoming or nothin!
- 2/5
Needs to put more money into keeping the rooms up to date. Our room had rusty toilet and iron board too! The staff was meh, no welcoming or nothin!
- 4/5
I liked that is was close enough to the base and looked to be recently remodeled
- 4/5
I liked that is was close enough to the base and looked to be recently remodeled
- 5/5
A nice place to stay
- 5/5
A nice place to stay
- 4/5
I've stayed here every time ive stayed in Columbus. Every time has been great. This time my room smelled like dirty water. However the staff is very friendly and the property is very clean.
- 4/5
I've stayed here every time ive stayed in Columbus. Every time has been great. This time my room smelled like dirty water. However the staff is very friendly and the property is very clean.
- 2/5
The staff was wonderful, but the hotel itself was awful. We will not stay there again. The rooms smelled like mildew, there were exposed screws sticking up from the transitions in the floor, water stains in the ceilings, paint peeling from the walls, tears in the curtains, out of service washers in laundry room, and bfast food was literally out of a microwave. . Overall, it felt like a dump.
- 2/5
The staff was wonderful, but the hotel itself was awful. We will not stay there again. The rooms smelled like mildew, there were exposed screws sticking up from the transitions in the floor, water stains in the ceilings, paint peeling from the walls, tears in the curtains, out of service washers in laundry room, and bfast food was literally out of a microwave. . Overall, it felt like a dump.
- 3/5
Not as nice as the pictures on here. I'm not sure what was going on, but the third floor (my floor) had very damp air with a dehumidifier running in the hall. The entire floor smelled like wet dog. The bathroom, while clean, was run down. The room was okay, not particularly large or small, but is in need of updating. The whole thing just felt the slightest bit sketchy.
- 3/5
Not as nice as the pictures on here. I'm not sure what was going on, but the third floor (my floor) had very damp air with a dehumidifier running in the hall. The entire floor smelled like wet dog. The bathroom, while clean, was run down. The room was okay, not particularly large or small, but is in need of updating. The whole thing just felt the slightest bit sketchy.
- 3/5
Hotel can do with more care, the property is good and newer but needs more care
- 3/5
Hotel can do with more care, the property is good and newer but needs more care
- 3/5
Breakfast I didn't like and the room smell and it cost too much for king room. I like that I had enough room for us too stay in one room
- 3/5
Breakfast I didn't like and the room smell and it cost too much for king room. I like that I had enough room for us too stay in one room
- 2/5
The smell of the room the ac wouldn't turn up or down or off just flash on and off when you try and change the temperature fridge leaked
- 2/5
The smell of the room the ac wouldn't turn up or down or off just flash on and off when you try and change the temperature fridge leaked
- 5/5
I was very surprised how clean everything was. Check in was simple and as I headed to the room, I noticed how everything looked neat and clean. Breakfast was surprisingly good and everyone was friendly.
- 3/5
It was fine, could have been cleaner. The floor had wet spots when i arrived and the shelves in the shower had little puddles in it. The bed was also not very comfortable. Other than that it was fine but definitely would go somewhere else.
- 4/5
Rooms were clean, convenient easy access quiet decent price for a work trip
- 2/5
Was given a king instead of 2 beds that I wanted. Couldnt find the clerk to get right room. Standing around with all our luggage waiting for clerk to reappear.
- 4/5
Property was ok for a quick one night stay, room was mostly clean with exception of toilet in the room, that was not thoroughly cleaned by housekeeping but other than that it was a good stay!
- 5/5
The entire experience was greeat
- 3/5
The walls were so thin. You could hear everything from people in hallways to people in rooms next door( cell phones ringing, conversations, extra curricular activities) all over the TV in my own room. The hotel was fairly clean. Poor remodel job. The staff was super friendly and the breakfast was basic good options.
- 5/5
- 5/5
Fantastic place, would highly recommend
- 5/5
- 2/5
Dirty towel and mold in the shower room
- 3/5
Housekeeping didn’t clean room. Front desk called to say we were being loud and we were literally in bed. When we arrived to check in we couldn’t for 15 minutes because computer was updating. Would not stay here again.
- 4/5
Customer Service friendly,I will become a return customer 👍
- 4/5
We only had two towels in our room. We had four people, we made it work but not very convenient. I've never stayed anywhere that only gave you two towels. The microwave was definitely a fire hazard-plug was not safe and button missing so you had to push the inside of where the button was. Yikes. But overall a decent stay for the price.
- 5/5
It was a quiet, clean and very comfortable place to stay. I was impressed!
- 2/5
Roaches found in room
- 5/5
Comfortable mattress - slept good.
- 3/5
Room needs maintenance. Lightbulb missing in light. Shower handle loose. Walk enclosure plastic cover would not stay close. No daily housekeeping. Breakfast was good
- 5/5
Very Quite
- 5/5
It was located in a quiet location.
- 3/5
The highway noise was very loud at night
- 1/5
Receptionist was rude, asked for dresser to be fixed. The drawers were open when we went in and they would not stay closed. They told us they were all like that but changed our room.
- 5/5
Great staff
- 3/5
Bed covers were old, stained and faded. Sheets were stained. Floor boards and corners were dusty. Dresser drawer would not stay closed, it rolled out about 1/4 of the way and stuck out in the walk way. Had a double Queen room but only 2 small towels for showers.
- 2/5
Was disappointed with this property. I usually stay af a country inn and suitrs once a month. Upon check in the room given was firty housekeeping had not cleaned. The second room was clean but proble.s with air and toilet. In the morning eas in shower and housekeeping barged in. Check out was not until noon.
- 3/5
The property is clean and well kept and the one staff member we interacted with was nice. But when we came into the room there were no towels. I had to go to the front desk to get some. Also the batteries to the tv remote were severely low which made navigating the tv difficult. The bed was hard. For one night it was ok but I would def not stay multiple nights here.
- 3/5
One of the front desk lady was very rude to me and my husband and when I complained about it to manager the was no remorse in there poor hospitality. I stayed for 4 nights and 3/4 nights I stayed my key card without any valid explanation as to why. I was in town to celebrate my husband graduating from army and they made our experience bad. Do not recommend.
- 5/5
Room was very clean, the atmosphere was excellent, loved the privacy its in the city but the grounds make it feel more private, rhe view from the room was nice. Comfy beds, good breakfast, the water bottles were a a nice touch in the room. Will be staying again!
- 5/5
Very friendly staff. I even got a call that I had left my jewelry box in the room after ckout. That was very honest!!
- 5/5
Clean comfortable and friendly
- 1/5
Defective microwave , broken item's, staff could care less. Swiched room. 2nd worse than previous.
- 5/5
Arrived at the inn early and was able to get in my room. Very friendly staff.