Red Roof Inn Columbia, TN

Over all

We came to stay 2 night for a softball tournament. Upon arriving our door and many others looked to have patched up holes all over door. Looked like bullet holes. When we entered, it had a very musty smell. The room looked good when we entered, but quickly found out a few things. Freezer in frig was completely frozen over and nothing could be put in it. It was clean otherwise. Beds were clean, but round dinette table had crumbs on it. The tile floor was filthy and sticky in several spots. They had gotten rid of continental breakfast and only had coffee in lobby. Oh, and no coffee maker in room. They did have a microwave and of course the frozen over frig. The first white guy that checked us in was very nice, but the Indian guy that checked us out was not very friendly. There was also a light missing above sink, which left 1 light. It was loud a few times with arguing in rooms next to us, and right outside our door since that's where ash tray was.

Like most Red Roof Inns this property is going through renovations. My room was clean and was all that I expected.

This was absolutely awful

The room was OK. The room was clean. All the staff were perfectly fine just the security of the room the secondary latch to secure. The door was broken and nonexistent and then some of the outlets don’t work and also there was no TV guide in the room and you didn’t get all the channels but checking in and checking out was smooth and easy. Staff were very helpful.

As with any cheap accommodations there's always a work crew slamming whiskey in the parking lot on a Friday but it was a good day, any days a good day when we don't have to use an AK

There is literally nothing but a room, but at least they keep it clean.

It was ok the rooms where to hi

It was at the end of the day, and we were tired of driving. We will be more selective next time and check the reviews.

No breakfast, no gym, no pool.

Hotels.com reached out to them numerous times on our behalf and they unable to make any contact with hotel. Ice machine was broken, housekeeping was extremely rude...

I feel like the price was to high for the small town

The Staff was very nice and friendly! We enjoyed our stay! Thank you!

Just got out of the shower and the power went out. It’s 8 degrees outside. Could anyone help?

The room was not clean at all the drawers in dressers were dirty the beds covers looked like they just remade the bed instead of changing the sheets maybe more times then one but I checked for bed bugs I didn't see any so that's why I didn't make a fuss but could definitely be a lot cleaner. Other than that our room did what we wanted it to give us a place to sleep and shower

The amenities could improve, a workout gym maybe. They are not good with the "smoking" and "non smoking" room designations. I never want smoking and they put me in a room that reeked of smoke. Friendly, helpful staff and fairly clean room though.

Insects in room

We had rent rooms for Some homeless people and they decided to go a different way. I ask to cancel and refund and yall wouldn’t.

Staff is very accommodating and you are treated with t I Highly recommend this Hotel for your one night stay as well as Extended stay. he utmost respect

Clean and wonderful staff

Guess in progress but shouldnt be rented

The bedding was stained. Had roaches. Every time we turned our heads we seen a roach. Bath tub had looked like it hadn't been cleaned. Floors was filthy. Like they hadn't been mopped in a very long time. And on my check out day I woke up with bites on me. Assuming bed bugs. I my thing that would leave bites on me like this that itch and I'm allergic to bed bug bites so I welt up big time. So not happy at all with my stay.

didnt eat there the bed was uncomfortable to me but I use a memory foam bed at home.

First of all, I paid extra for a third person, but they only gave us two towels in the room so I had to go ask for another one. My bed had a big stain on the bedspread, so I thought I’ll just turn that back, and when I did, the stain had gone all the way down to the sheets, so that makes me wonder if they laundered the bedding? After that, I did not really wanna sleep in that bed but I had no choice. A shower the next morning made me feel better. I took photos of the stain and the bedding, but there is no option to attach to this review. Would never stay here again unless I needed a pet friendly motel.

I wasn't very impressed The half smoked blunt in the floor the TV not working properly the bath tub not being cleaned out still having water and soap residue left in it they're was no batteries in the fire alarm that's a safety hazard i mean I wanted to leave but had already gotten there and the fact that I didn't want to have to hunt down another hotel I would of left

The sheets were dirty, there was something all over the towels in the bathroom. Between the smell & dead cockroaches laying all over the bathroom floor we didn't choose to wait around & find out what else we would find! We were able to find a beautiful clean room across the street for $8 less

Booked a smoking room when I arrived was told all the smoking rooms were gone Had one light that worked no electricity at the night stand couldn’t use my cpap machines no coffee in room

The door frame had been broke into before and wasn't fixed properly so you could pick the door. The bed was hard as a rock couldn't get a good night's rest. The parking was terrible it was hard getting in and out. We found hair in the bed

As soon as I walked into the room it felt like a sauna and I had to immediately turn on the A/C which was shut off for some reason, in the middle of Summer, in Tennessee. Energy Conservation I guess? There were marks on the walls, a rustic odor, and the sheets and towels were dirty. Despite all that, I was able to fall asleep quickly once the room was cool enough, but this property as a whole is really showing its age.

Booked because it was listed as dog friendly. Room was not very clean (there was a towel on the back of the bathroom door that was used when we checked in). Would have cancelled but had no other options at the time

room was dirty. And in complete disrepair. Walls hadnstains, paint missing frm floorboardsnand molding. The flooring was loose and detacjednfrom.the fllor. It showed sever water damage.The bathtup ran constantly, you couldnt shut it off. There was no parking on property, most spaces where occupied by construction equipment.

Nothing. I should have followed my gut and asked for a refund when I arrived and the lobby was locked, and I had to check in through a nighttime window at 4:00PM. We checked out after about an hour after switching rooms once after my non smoking room smelled heavily of smoke. The second room’s smell wasn’t much better. There was what appeared to be a bloody hand print on the back of the bathroom door. The floors were filthy with sticky residue in places. The toilet had pee in it and hadn’t been flushed, so it was not cleaned from the previous guest or else the “maid” used it and didn’t flush. The microwave smelled and had sticky food residue inside. Hairs were in the bathtub. The ice machine smelled and had green and yellow junk around it and black mold up inside it. The stairs were cracking. The sheets had stains on them. Outside the structure was falling apart in places. After about an hour (we had to find another hotel to go to) My husband went to the front desk to ask for a refund. The front desk guy told my husband he could not reimburse us because we had booked through booking.com. I called booking.command they said the hotel ran our card so they needed to reimburse us because they had our money. Booking.com called the hotel and the front desk guy lied and said we never came to him to ask for a refund. We drove back to confront the front desk man about lying and he said that booking.com must have misunderstood because he didn’t say that. Then he told us we had been in the room for over an hour so his manager would have to decide on a refund or not. This was Sat afternoon and he said the manager would be in Monday morning. We asked him to call his manager, and he said he had already tried to call him and was not able to reach him. It’s been 3 days and management is avoiding us and will not reimburse us thus far. This is a horrible hotel, and I called the police to investigate what appeared to be a bloody handprint in the bathroom.

Surfaces weren’t cleaned. Sticky residue on surfaces of night stand, drip stains on bathroom door and the bath tub looked like it hadn’t been cleaned, even some dark ink type stains on the comforter.

the tv remote didnt work and there was no coffee pot in the room.

Friend on staff, very clean

The refrigerator did not work and I call them and they never came to check it out. Will not go back they the staff guy was not friendly at all. Could not understand him either.

Great location on my travel route. I will be back.

Didn't like the fact my employees were in a room that had roaches, or the fact that I was only refunded 1 night after they left because of the roaches after one night.

nothing, I want my money back sheets, towels were dirty, hair in the shower. TV was outdated, they need an upgrade to the whole building

Both rooms were very dirty. Blood stains on the sheets, used soap and towels in the bathroom, floors and nightstands were sticky. Trash under the side of the bed. Hair on towels and bedding. Call front desk to ask for clean towels and bedding and were told they didn't have any. Only stayed one night (due to how late we checked in)of the 2 we booked.

The cock roaches, the weed roaches we found in the room, the water in the tube kept running and we couldn't close the bathroom door.

The manager Peter was the best. Never have I been treated so well at a hotel! Lent me a phone charger when I didn’t have mine with me. Just looked after me! No Breakfast

Property is run down. Was there for the weekend, but not once was the room serviced, no fresh towels, bed not made, will never stay again.

Guess you get what you pay for

The room smelled, the floor was bubbling up, the bathtub was dirty. The toilet didn't flush properly. The water in the shower was difficult to adjust the temperature. The chain lock was missing. On a positive note, the bed was clean and comfortable.

It was dirty, no hot water. I love Red Roofs but this one was terrible!

Third world country very dirty filthy room

The receptionist was very kind and helpful, however we were woken up this morning at 8:30 in the morning with a knock on the door and one of the cleaning people entered our room. My boyfriend had gotten off of work at midnight and was excited to be able to sleep in. We did not know who it was that just came in our room unexpectedly but I could have been undressing or anything so it was a very scary moment and we will not be coming back to this hotel.

Very clean rooms and the guy at the counter very kind.

We were able to get a room when other hotels were fully booked.

Old and run down room however it had the cleanest floors I’ve seen in a pet allowed room.

This is the most disgusting room I have ever stayed in. There is absolutely no chance this room has EVER been cleaned properly. Our shoes stuck to the floor, there were visible stains, dirt, grime, and filth everywhere we looked. I am absolutely blown away and completely disgusted.

Discusting!!! Bugs in picture frames, blood on sheets. Dirt on wallas. Pubic hair in dresser.

Easy access, friendly staff.

It was well suited for a quick one night stay. Could be updated and serviced with some maintenance needs. Linens were yellowish. I very much appreciate that they allow dogs and would return simply for that reason- for a short stay.

Chose them because it’s a peaceful.

Worth the price

My mom and I were in town for a funeral, and needed a place to stay. It was 6 minutes away from the funeral home. It was very convenient. Only issues was that the remote control to the TV didn't work, and a member of the cleaning crew walked into our room Sunday morning. Very weird.

No breakfast, no toast,,no coffee in the room..I enjoy the help with my handicap bathroom,, thanks so much

Very friendly staff made sure my vehicle was taken care of

The people surrounding my room were very suspicious. I heard screaming and you can hear everything in the next room from your bathroom. I believe the sheets were clean but very stained. Bathroom had used toilet paper and the shower was gross.

No breakfast snacks

Had a minor issue it was handled swiftly. I'm very pleased with this location

Not clean, buckled flooring , have stayed at several nice Red Roof Inns, this is not one of them.

The room service will start knocking at 830. I said yes and they still kept knocking. So i answered the door to a young girl who could not understand me. Not good.

Not clean or comfortable

I stayed 3 nights and my room wasnt cleaned once and only had 2 towels , thankfully i pack my own linens when i travel

It's in need for a remodeling in the bathroom. Floor had been flooded and was buckle up and still damp.

Room was dirty. Tub dirty and hair in the sink when we checked in. No amenities included.

Convenient Location

Check in took a long time even late at night. The room was not fully clean. There was trash from the people before and dirty towels still hanging.

Everything was great except the parking arrangement.

Very old property. Beds were fine and linens clean. Very cramped bathroom. Killed a roach in the bathroom. Ok for an overnight sleep.

When attempting to check in we were told we had booked a smoking room. If so it was inadvertent as we have allergies. Clerk said there was a non-smoking available so we asked to be changed. Clerk said she couldn’t do that. Hotel was filthy and unsafe. Door to check in was even kept locked. We didn’t stay and may never get a refund but it wasn’t acceptable. We weren’t expecting much but it was too bad to stay n

Well when I checked in they gave me a non smoking room last one they said this is what I wanted when I walked in the familiar smoke smell hit me so I checked under the mattress to find a crack pipe and a used drug straw wrapped in a wash cloth so I went back to office and they gave me there best handicap room to where the shower head was 4’ high and I’m 6’.2” and it had a full high tub I’ve never saw that for a handicap anyway the bed was so hard but I was tired and made it overall $124.00 a night SUCKED NOT WORTH $40

Filthy, stinky,

Easy to make reservations. Clean room and great shower. Would stay there again.

Needs new tub and vanity

The shower faucet was bent and so it was a challenge to get the water temp just right. The commode flush is very slow. The people at the front desk were super friendly and helpful tho.

Everything was fine.

For the price, this hotel was bare bones minimum, not even a box of tissues in the room. The building needs serious renovation, the towels were very worn and thin, and the lobby stayed locked, indicating safety concerns. We just needed a place to stay overnight, but for the price, a few more extras and some coffee in the morning would have been a whole lot better.

Just needed an inexpensive place to spend the night while traveling. If cleanliness is your thing, this place is not for you. Otherwise, it was adequate

they still had the lobby closed and their reason was covid (whatever). The staff was friendly enough though but it was impersonal speaking to them through a window. The room was OK but it had an odd smell. Mold/mildew in the corners of the bathroom. The shower had a stream of water coming from the pull out valve and it leaked. the bed was very uncomfortable and while the sheets didn]t smell clean, they didn't smell dirty. The comforter did smell dirty so I took it off to sleep. There was also a toilet paper roll on the floor at the foot of the bed. For the quality of the room it was very overpriced.

The next evening my clothes still smell like an ashtray. Run down, beat up and moldy bathroom. I was afraid to touch much of anything. Needs clean, paint, new comforters, shower repair by someone who dosent look like they are finger painting.

Room was adequate with convenient amenities.

It is my opinion that they followed Covid protocol just so they didn't have to provide breakfast or other amenities. Nor tissues or coffee provided in the room.

We arrived late at night after driving all day. Apparently for COVID-19 safety reasons, the lobby was closed. However, this meant we had to wait in a tiny vestibule with numerous other customers arriving, not a mask in sight, which seems far less safe. The computer system was down, and the desk clerks just ignored us for about 20 minutes with no updates or apologies. Despite having a reservation, we did not get the room we reserved, and still had to wait over 30 minutes to check in (we were first in line). When we finally got to our room, we found the bedspreads dirty with chunks of food or something on one bed. The towels had dirty marks on them as well. Finally, with the lobby closed, there was no breakfast, which would have been nice to know in advance. Given the scarcity of hotel rooms in the region that night, we paid nearly $200 for a dirty $60 room at best.

In the bathrooms. Dead bugs.

It was ok, just a cricket was around the room

Don't stay here. Front desk lady has the worst attitude. Left out for work and had my wife renew our keys and they refused to let her back in the room which was paid. Wouldnt let her get our dog or personal belongings either.

The staff at check in were friendly and helpful. You can tell it’s an old hotel. It was updated but not renovated. On the plus, the water was hot with good pressure. Also the AC unit was loud but really worked.

Ok, and would stay again

Office staff was very nice and helpful. The room was pretty basic. The towels were stained in the shower curtain was dirty. The bathroom door did not shut properly. Good place to crash just for the night

The property was incredibly disgusting and I would have not stayed there but there was no other properties. The faucets all dripped, the floor was warped, mold everywhere. When I walked in the floor looked like someone with muddy boots had already walked all over it. Bed had stains everywhere. When they did the turn down service they left their cleaning supplies in the room. The area is not bad, and the staff was ok, but I am going to avoid this chain moving forward.

Rooms are filthy. Changed rooms hoping it would help. Not. I personally purchased cleaners, paper towels and disinfectant and scrubbed the place. Dirty bedding, dirty towels, will not put any of my items in drawers - looks like bugs and bug poop, or they didn’t check drawers (all drawers) for what appears to be flea poop, or someone sprinkled pepper throughout. The food chunks stuck in and on microwave and fridge was disgusting. Broken clothes hangers. Filthy bathroom. Stained bedding, stained towels (big ole dark gray stains on almost all towels). I took pics and showed to prop assistant. He apologized and brought me plastic clothes hangers that I think were his personal (they were not hotel inventory). The Red Roof in Columbia Tennessee is the worst hotel I’ve ever stayed at. The only nice thing I can say is the desk clerk and property assistant are pleasant to deal with. If not for other hotels being booked up I would have changed hotels. This place is more like a one star cheap motel. Yet they charge $100 night. Not even worth $50 per night if they cut their price in half. An awful experience.

The room stunk of stale smoke and “rent by the hour” clients. The sink counter was held up by unfinished 2x4’s. The shower had cigarette burns on it. The sheets had brown and pink stains, I’m guessing from the aforementioned “rent by the hour” clients. Even though I was able to sleep in a room, I still had to use a sleeping bag. This room and property is GROSS.

The morning check-out staff was quite nice and much more friendly than the check-in staff the night before. He welcomed me into the office and offered coffee for our trip home. The room was adequate. The bed was comfortable and it was fairly quiet. The bathroom could use some attention as it is looking well worn. I was just happy to have a place to sleep for the night since the area was very busy with travelers.

Room was not in good repair. Floor desperately needed to be mopped. Bedsheets were stained. No coffee pot in room? Found that strange.

Filthy, vomit on the walkway, bugs in the room, one bed had fresh staining on “clean” sheets. 2 towels for 4 guests, malfunctioning, low pressure shower. No breakfast with no price break. Not worth the money… at all.

Great place !!

Clean rooms...the bed was very comfortable..more than my own...would stay again

Gross bathroom. Toilet was filthy near floor. Dirt and mold on the floor. Hair dryer busted up but still hanging on wall. Will never stay there again.

Decent hotel for an overnight stop on I-65. Nothing great about it, but nothing bad. Just a clean place to get some sleep. Room was clean.

Stained water marks on ceiling. Floor was dirty. No coffee maker in room. Not worth the money.

Good at what itt does.

The hotel on the outside was kinda shady but the room itself was clean and comfortable. Should’ve been a much cheaper rate for where and what it is.

No toliet paper no tv remote batteries

I was denied checking in as they said I did not have a reservation and did not honor the reservation I made via this app. I spent over 3.5hrs trying to get this solved via customer service with Expedia and it wasn’t until after 4am before I was told I would be refunded. This was the worst experience I ever had! Wasn’t able to sleep, had to drive an additional 2 hours to get to destination and no offer of satisfaction was made from Expedia.

After I was given a room upgrade it’s was worth it great people running the place polite and very good vibes

While I appreciate that Red Roof is trying to improve the location I was met with a look of confusion and a little frustration that I was checking in. She found the details of my arrangements online then agreed to give me my room. The room was dirty the floor had marks showing where previous tenants had been there there was no toilet paper on the roll and the roll they had available had a puncture from something but I used it anyway because that was all they had. I left whoever takes care of the room a 5 dollar tip but I wanted to leave a note that said next time clean the room

No frills, clean sheets, quiet

I booked a non smoking room. I even called ahead and the man I spoke to stated that it would be available if website says it’s available. When we arrived it, we were told we would have to take a smoking room. Because that was all that was available. I had already paid online for nonsmoking and has reservation. The room smelled so bad with smoke, bedspread had 4 cigarettes burns in it, bathroom light was cracked, the little fridge had trash in it and bed shirt had stained yellow sports. The staff was unkind and dismissive of the condition of e room. I had to pay 122 for what should’ve been a 60$ room. I’ll booked here because recent review stated it was nice definitely wasn’t. Stay away

Room was very basic, floors hadn't been properly cleaned for awhile. Took overnight to get a plunger from staff when the toilet wouldn't go down

Had to call front desk for towles other then then the stay was fine

The hotel room was very dirty, dirty hand prints all over the back side of the bathroom door (pics), mop boards were filthy (pics) , towels had hair wads in them, sheets on the bed didn't look like they were changed , i had a room with 2 queen beds for a family of 4 and only enough towels and soaps in the room for 1 person, a half of roll of toilet paper, toothpaste splattered all over the front of cabinets (pics) .. i asked for a NON SMOKING room and as soon as you walked in you could smell Marijuana had been smoked in there... very disappointed with the stay..

Cigarette burns and stained sheets, tissue was not restocked. Lots of dust, heater wasn’t working too well. 4/10 experience. Staff was cool though.

The room was clean and the staff was friendly. The water pressure wasn't very good.

Cigarette burns in the blanket. Cigarette ashes between bed and end table. Toilet does not flush properly.

This a very clean motel with the front desk service excellent

Need was found in room, needle in bed, no breakfast

And rude when I asked for more towels

The staff was friendly and accommodating. The room was neat and clean. It was quiet and comfortable.

I didnt like that it wasnt overall clean and sanitized. And the room was cleaned in a hurry and un organized.

Seemed they were slow the 1st riom we were in was no

The people were very nice and the price was good and the rooms looked nice from a distance. But they need to do a little better job at cleaning. The baseboards were very dirty. And the breakfast consisted of cereal and little Debbie's.

Upon check in, our room had no tv, it had been taken out of the room, we were given another room. All the parking was taken, and the owner was double parked, blocking off parking to customers. I gave a review to Expedia on how check in was and the front desk called our room to ask us to change our review to a more positive review. So incredibly tacky, something I’ve never experienced anywhere in my travels before. Towels were old and stained on top of it all.

Comfortable bed, great place for price, staff was really helpful.

Room was not handicap friendly, although we asked for that. Room was dirty and smelled of smoke. We mentioned it when we checked out and the lady accused my father (a non smoker) of smoking in the room. Didn’t even look at the room even though we asked her to. Just accused him since we told her it smelled like smoke. Never will stay in another Red Roof Inn.

I like the location. Near hunting area, next to sit down and fast food.

There was nothing that I like about this hotel, it was very dirty and the lock on the door was missing.

Convenient location, and good rate but the shower was not working properly.

Room was nicely appointed until you walked in the bathroom Bathtub had open holes where a grab bar should be. TV sound is so muted that on the highest setting you still could not hear TV with hvac fan running.

memoat check was a sour puss. Check out clerk very friendly. Good one night stay and good value.

We were scheduled for checkin at 2, but couldn't get in until 3.

It was cheap enough. The room wasn't super clean. Old food under the nightstand, stains on the duvet. The staff were all very nice and friendly.

My husband didn't like it had no coffee pot in room