Wingate by Wyndham Columbia/Fort Jackson

But our room just smelled like a humid old room and the restroom was dirty. We also found a black trash bag in our room with a used condom and other plastic wrapping, we were just fed up with this trip at this point and just needed to sleep before heading back to California. The front desk representative was great, everything else not good!

Breakfast ok, needed to be cleaned around area (kept) up after people eat.

The wall in the room and bathroom are cracked. Pot holes are very bad just driving into the destination.

Location was convenient for the graduation we were attending. Breakfast was over however, the staff allowed me to grab a yogurt and banana. The top covers/ quilt was stained with something reddish could have been blood not sure what, underneath. One of the pillowcases was stained as well.

No pool

Not very clean

The breakfast was nice and fresh as usual and a good location for me based on where I work at This day was good

Like I said I had ants in the room didn't know it till about 2:00 was moved to another room, strongly believe I should have been compensated but it wasn't mentioned.

This day was good

The main road had many potential holes. The room was dirty, and the walls had stains. The bathroom toilet was loose and the bathroom looked unclean. The desk was full of dust.

The price The property

Outside was trashy

Dirty floors and we seen a roach climbing the wall in our room. There was trash and glass outside in the parking lot.

When initially driving into the hotel, there is a lot of potholes prior to getting to their paved parking. And I can never get the TV to work.

If I could give this zero stars I would. This Hotel was absolutely horrible! Never have I ever felt more misled by pictures(Talk about a Catfish!), they may have renovated “A” room for pictures and advertising purposes but left the rest of the rooms partially a hot mess. After traveling for 12 hours, I was excited to lay it down. Ha! Little did I know! Tuh! The bed was dirty, we had to wait 30 mins for someone to come change the sheets. The pillows however were custom cases filled with pure air so when you lay on them if gives the illusion that you’re laying outside on the hard ground looking up at the sun! The bathroom was dirty- fun fact, someone put the door on backwards and it didn’t close all the way so I if needed privacy you can scratch that off your list! Who needs a flushing toilet?!? apparently NOT ME! And last but certainly not least, the door had 3 bolts on them as if we were expecting intruders! Other than those few inconveniences I absolutely abhorred it.

Everything was Perfect

trashy outside

The exterior of the building looks nice and freshly painted. The lobby furniture was so dirty and gross , elevator was dirty. All carpets and ceiling were stained . Bed sheets were clean, the sofa and the room stunk, stains and dirt all over the walls and floor. I don’t remember I have ever stayed at a worse hotel/ motel than this place .

The hotel staff were amazing to work with and the closeness to the base are the only benefits to staying here. I had a few issues. There were some bug bugs in my room like on the window unit to heat and cool the room. I was on the first floor and so I could hear people very loudly in the front lobby clear up until 3 AM in the morning. It was hard to get sleep with how loud they were in the front lobby and I didn’t feel comfortable enough to go and make a formal complaint just because I was a woman traveling alone and it was full of men just sitting in the front lobby being loud every night.. also being loud in the hallways. The biggest perk to this hotel is how close it is to the base. It was 10 minutes from the gate super fast and easy to navigate. The road in front of the hotel is absolutely atrocious. Do not drive a car without a good suspension system because you will bust a tire. 3/5 for location and amazing staff.. 0/5 for other issues during my stay.

The kindness of the man that greets me Everything was nice

Hardwood floors and good showers Bullet proof glass at desk makes me feel unsettled and that I was in an unsafe area, but I wasn’t.

Nothing!!

Do not stay here! It is unsafe!

wished there had been coffee pot in room or able to get other than morning.

Nothing It was not up to standard. It was not clean. It felt unsafe and uncomfortable.

Parking was fine , security was good . The road leading up to the motel had huge pot holes and I was concerned I was going to break an axle on my car . They was a lot of noise outside our room during the night . We were concerned. I don’t think we will be back at this location.

Nothing the place is nasty the road to get there is full of pot holes ,outside was trashed Paid for two rooms paid 181 dollars only for both rooms be nasty. Bedding had stains ,walls had dirt marks and holes,hallway smelled like cigarettes even tho there are signs that list charges as well as towels and rags being dirty. One room was close to the doors to stairs and every single time someone came in it slammed and my room door shifted so hard we thought someone was trying to kick it down! Definitely not safe also there is a train track that always have trains riding thru that shakes the building ! Breakfast was trash and the chips and snacks they sell ARE OUTDATED. Also the hallway rugs everywhere were dirty asf! If you gone list charges for ppl if stuff is damaged or taken them at least make sure that hote is up to DATE AND CLEAN! Definitely will not return .

Everything was fantastic Need more towels

I didn’t like anything, I did appreciate the lady at the front counter letting me see the room before I checked in, so I decided to book something else nearby. I disliked everything, the hotel was bottom of the barrel. Only Hispanics appear to stay here and no one around the facility as far as staff spoke good English. The parking lot has huge potholes. Lots of people just standing around in the parking lot made it feel unsafe. The bed literally was on the floor. The bathroom light didn’t even brighten the bathroom making me leery of bed bugs and the room was not as clean as it could have been.

I like the fact that every time I stay everyone is polite and courteous.

Location was good. Road getting to the hotel was AWFUL on my car! Potholes everywhere. Needs to be regraveled asap! No choices at breakfast. Front desk clerk, even after being told I did the online check and and pre paid and provided an additional card for incidentals...still asked me for all that info then didnt see I prepaid and charged my card on file for my stay. He had to refund that which was fine, but he didnt listen when I told him prior to the transaction that I had done all that already. What was the point of pre check in. Took almost 15 mins when it should have taken 2.

All good It was all good

Nothing The pictures on thier website doesn't reflect the actual physical conditions of the facility. This is more like a motel and the room prices shouldn't go past $39 per nights under these conditions

It didn’t meet my standards when it comes cleanliness

Great hotel, very clean and comfortable. Would recommend.

This place is okay.

The driveway had horrific pot holes, not sire they have control but they are bad. Parking lot was fine. The train is very close and woke me every night. There is black mold on the window seals. The carpet in the hallways were wet and sticky. I had to remove my shoes on entering my room. I just felt like everything needed a deep clean. The staff were pleasant and friendly.

The bed was comfortable. The room was big. It was not well maintained. It was very loud at night. People with loud music and making a lot of noise until very late. Breakfast was not good.

Excellent helpful staff Needs cleaning. Everywhere!!! At least the bedding was clean… Tv didn’t work well

Don’t waste your money.

I found everything great no problem for one night

Clean No hair dryer and no shampoo

I love the property My room wasn’t as clean as it normally was. I didn’t have a bath mat but the gentleman fixed it. I was in room 302 and it was not what I’m accustomed to when I come there

Everything location the staff was respectful and respond appropriately Everything was good

My family enjoyed our stay! We will be returning im the near future .

First I went to shut the blinds and the entire front cover of the air conditioner just fell off. I had to put it back on but it’s broken. I suppose it was a clean room but it’s hard to trust when the counter top for the bathroom is falling off, there was no sink stopper and all of the electrical devices like switches were missing screws, inset and crooked. Just weird. From the outside and on the app it looks nice, but on the inside it feels like somebody attempted to do a remodel or ever repair and maintenance, who has no idea what they are even doing.

Black mold in bathroom

The air conditioning was effectively. The room was clean, however the floors especially in the bathroom was a bit dirty. Parking was pretty good, however before entering the parking lot there are a bunch of potholes. The hotel is next to train tracks, so if you are a light sleeper then I would recommend ear plugs.

Shower wash dirty, TV didn't have signal

Plusses to the stay the front desk person on check in was pleasant and helpful. When we told him the room did not have cups he got us some without attitude as many hotels have done.The most superb congratulations go to the housekeeper who made the bed in a five star fashion. Those two people are the only saving graces about this hotel stay.

Ice machine was broken, fridge did not work, light fixtures didn’t work, white stains on the floor, graffiti in the hall way, the hallway also smelled like weed

Check in was smooth. I checked out 5 days ago and I still haven’t received my deposit back.

Left before breakfast started.

Driving up, beware of the huge potholes. Checking in was easy, but I was disturbed to see the check-in protected by bullet proof glass, big red flag. The whole place had an 80's motel feel. It had nice furniture. Whoever renovated it was an amateur, bad paint job, poorly patched holes in the walls, tiles with grout either missing or filthy. The TV is at least 8 years old, could only play live TV, no netflix or youtube capability. Bed was comfortable. AC had trouble keeping up eventhough it was mild weather. Thin walls, could hear my room neighbor, bring a white-noise machine. Will definitely not stay here again.

This is one of the worst locations in South Carolina

The room was noisy, with water dripping from the unit upstairs. There were also bugs on the ceiling and walls.

Was amazing it’s very clean and they change the trash and towels everyday

Great for the price and nice staff

No coffee in breakfast area and Microwave did not work well. Access to the building was down an alley with crater size potholes. Room was just ok.

No coffee in breakfast area and Microwave did not work well. Access to the building was down an alley with crater size potholes. Room was just ok.

Its a big room worth the price just a little run down and not that clean

Its a big room worth the price just a little run down and not that clean

The room and hotel themselves were fine. The potholes on the access road were less than ideal.

The room and hotel themselves were fine. The potholes on the access road were less than ideal.

Awesome staff, and you can’t beat the room for the price!

Awesome staff, and you can’t beat the room for the price!

Very dirty elevator and trash everywhere when you arrive. Room was clean but it was right above the front desk and they were talking loudly down there until like 11pm.

Very dirty elevator and trash everywhere when you arrive. Room was clean but it was right above the front desk and they were talking loudly down there until like 11pm.

I was trying to save money - and ended up paying twice as much at another hotel - after I had to leave this place. The one way dark-at-night road was full of huge potholes - the whole place was scary coming in after dark. But I was tired and just wanted to lay down + so I checked in. I should have known the room would be bad when I stepped into the elevator - which was a bright neon green wood look - with marks all over it. When I got to the room and opened the door, the room really smelled bad. They said the entire hotel was No Smoking - but the room was so stale smelling - it was like the smell of moving into an old apartment that had smokers in it. It was horrible. I ones I would lose my money but there was no way I could stay in that room. So I booked ANOTHER hotel 2 miles away - twice as much - but at least the room smell was okay.

I was trying to save money - and ended up paying twice as much at another hotel - after I had to leave this place. The one way dark-at-night road was full of huge potholes - the whole place was scary coming in after dark. But I was tired and just wanted to lay down + so I checked in. I should have known the room would be bad when I stepped into the elevator - which was a bright neon green wood look - with marks all over it. When I got to the room and opened the door, the room really smelled bad. They said the entire hotel was No Smoking - but the room was so stale smelling - it was like the smell of moving into an old apartment that had smokers in it. It was horrible. I ones I would lose my money but there was no way I could stay in that room. So I booked ANOTHER hotel 2 miles away - twice as much - but at least the room smell was okay.

Roaches, rude staff, dirty, and they only have showers so someone who has a disability, please look elsewhere

Roaches, rude staff, dirty, and they only have showers so someone who has a disability, please look elsewhere

Soft beds

Soft beds

Dirty rooms sticky floor stained sheets roach motel with strong cooking odor. Unsafe activities and dealing in premises, soliciting of various kinds it’s not really place to stay. Wyndham has brought to shame

Dirty rooms sticky floor stained sheets roach motel with strong cooking odor. Unsafe activities and dealing in premises, soliciting of various kinds it’s not really place to stay. Wyndham has brought to shame

The room is big and clean. It's beyond my expectations. However, the sound isolation is not that good. I could clearly hear what happened in the upper room at 4 am.

The room is big and clean. It's beyond my expectations. However, the sound isolation is not that good. I could clearly hear what happened in the upper room at 4 am.

Room was poorly kept

Room was poorly kept

There were items missing such as coffee pot/ coffee. Alarm clock. When it was time to shower it took about 10 mins for the water to get hot. Overall friendly staff

There were items missing such as coffee pot/ coffee. Alarm clock. When it was time to shower it took about 10 mins for the water to get hot. Overall friendly staff

Good stay

Good stay

Everything was great

Everything was great

Great for price

Great for price

Staff made lots of excusing. Property is under rennovation. Our room was lacking many items like towels. Only thing good was the bed which was comfortable.

Staff made lots of excusing. Property is under rennovation. Our room was lacking many items like towels. Only thing good was the bed which was comfortable.

It was good the staff were very helpful. Room was clean but some of the soap wasn't full. The TV guide was messed up

It was good the staff were very helpful. Room was clean but some of the soap wasn't full. The TV guide was messed up

Very seedy

Very seedy

Apt were soiled and unclean. We had to ask all three days for a wash cloth. One of the guest had to move to a completely different room because when she pulled the covers back, the sheets had sand all over them. It was horrible On the 2nd day i asked to have my bed linen charged we had to sit on the lobby while they put the dirty linen in the washer and dryer. I always assumed hotels should always have extra ed linen Not 1 set per room We were very disappointed in this hotel. I will never ever book there again

Apt were soiled and unclean. We had to ask all three days for a wash cloth. One of the guest had to move to a completely different room because when she pulled the covers back, the sheets had sand all over them. It was horrible On the 2nd day i asked to have my bed linen charged we had to sit on the lobby while they put the dirty linen in the washer and dryer. I always assumed hotels should always have extra ed linen Not 1 set per room We were very disappointed in this hotel. I will never ever book there again

Ok

Ok

The hotel is old. The bathroom door in the room was hard to open. The restroom in the lobby was dirty. When we arrived no one was at the desk and it took a long time to get anyone to come. I will not stay there again.

The hotel is old. The bathroom door in the room was hard to open. The restroom in the lobby was dirty. When we arrived no one was at the desk and it took a long time to get anyone to come. I will not stay there again.

This property needs a lot of help. First thing I notice upon walkig in was, it dis not look like the pictures and the coffee machine had an out of order sign. Once in the room whatever they clean with left white residue all over everything, So I had to disinfect and wipe everything down. They do not provide in room coffee machines, so for the only source to get coffee being out of order was terrible I went out to eat and came back to elevator out of service so for my sray i had to walk up and down steps..The toilet in my room did not work properly the 2days I was there, someone came and plunged it and that it wouldn't even flush after that, on my check out morning, we couldn't even use the bathroom be cause the toilet flooded over night, had to use a gas station bath on the was home..as I checked out and expressed this ,all I got qas I'll let someone know, no apologies or maybe a inconvenience credit not a thing. Would not recommend staying here.

This property needs a lot of help. First thing I notice upon walkig in was, it dis not look like the pictures and the coffee machine had an out of order sign. Once in the room whatever they clean with left white residue all over everything, So I had to disinfect and wipe everything down. They do not provide in room coffee machines, so for the only source to get coffee being out of order was terrible I went out to eat and came back to elevator out of service so for my sray i had to walk up and down steps..The toilet in my room did not work properly the 2days I was there, someone came and plunged it and that it wouldn't even flush after that, on my check out morning, we couldn't even use the bathroom be cause the toilet flooded over night, had to use a gas station bath on the was home..as I checked out and expressed this ,all I got qas I'll let someone know, no apologies or maybe a inconvenience credit not a thing. Would not recommend staying here.

Hotels.com over charged me by 50$. Compared to what the bill said. The room was nasty. The elevator was broke. There was long hair and “private” hair all over the bathroom floor. The blanket looked nasty, the floors were def not mopped or swept. There was something spilled all over the floor. The pics look nothing online that they do in person, which is horrible cuz I’ve stayed in a lot of Wingate hotels. I won’t be again after this. It spelled so bad of weed and cigs on our floor

Hotels.com over charged me by 50$. Compared to what the bill said. The room was nasty. The elevator was broke. There was long hair and “private” hair all over the bathroom floor. The blanket looked nasty, the floors were def not mopped or swept. There was something spilled all over the floor. The pics look nothing online that they do in person, which is horrible cuz I’ve stayed in a lot of Wingate hotels. I won’t be again after this. It spelled so bad of weed and cigs on our floor

Clean

Clean

Canceled my reservation for no reason. I didn't find out until i went to check in at 9pm

Canceled my reservation for no reason. I didn't find out until i went to check in at 9pm

The room floor should’ve been mopped and swept

The room floor should’ve been mopped and swept

Clean room

Clean room

Room was nice and breakfast was good. Had yougurt, cereal and a waffle maker.

Room was nice and breakfast was good. Had yougurt, cereal and a waffle maker.

I could not stay here at all it was way to dirty and smelled bad I asked for handicap room they told me they had one then when I got there i was told they could not accommodate my husband is a double amputee a he needed a handicap shower not to mention they was going to put us on the third floor. Once we got in the room I went back down and told her we could not stay.

I could not stay here at all it was way to dirty and smelled bad I asked for handicap room they told me they had one then when I got there i was told they could not accommodate my husband is a double amputee a he needed a handicap shower not to mention they was going to put us on the third floor. Once we got in the room I went back down and told her we could not stay.

The staff were very very nice and always went above and beyond.

The staff were very very nice and always went above and beyond.

Wish i would've spent a little more to stay in a nicer hotel.

Wish i would've spent a little more to stay in a nicer hotel.

Bathroom outlet didn’t work. Light by one side of bed didn’t work. Entrance light switch didn’t work. The room never felt cool only felt muggy. Only one healthy choice at breakfast. No water at breakfast. I bought water at front desk and my change was 16 one dollar bills. Very disappointing stay.

Bathroom outlet didn’t work. Light by one side of bed didn’t work. Entrance light switch didn’t work. The room never felt cool only felt muggy. Only one healthy choice at breakfast. No water at breakfast. I bought water at front desk and my change was 16 one dollar bills. Very disappointing stay.

Hotel was very rundown. Needs to be completely upgraded. Access Road to hotel in very bad condition and not enough parking for the hotel. Hotel room, walls, dirty, and need to be repainted And furniture, dirty, and worn and needs to be replaced.

Hotel was very rundown. Needs to be completely upgraded. Access Road to hotel in very bad condition and not enough parking for the hotel. Hotel room, walls, dirty, and need to be repainted And furniture, dirty, and worn and needs to be replaced.

I had a great stay. The receptionist were very helpful and friendly. The room was clean with plenty of towels. I loved this stay.

I had a great stay. The receptionist were very helpful and friendly. The room was clean with plenty of towels. I loved this stay.

I walked in ask to see me room and roaches were every where. stay away from this place. its very bad. I was so upset that they say its clean and yet they have extra roaches

I walked in ask to see me room and roaches were every where. stay away from this place. its very bad. I was so upset that they say its clean and yet they have extra roaches

Hotel seemed clean but the smell of weed was invasind the hallways. The room was clean and had all the necessary toiletries but the early crowd arriving late from clubbing were too noisy next door. Breakfast area is limited with no enough sitting.

Hotel seemed clean but the smell of weed was invasind the hallways. The room was clean and had all the necessary toiletries but the early crowd arriving late from clubbing were too noisy next door. Breakfast area is limited with no enough sitting.

It was ok. But didn't have certain things that'd you expect. Like coffee cups, only gave fresh towels once, no soap in the shower.

It was ok. But didn't have certain things that'd you expect. Like coffee cups, only gave fresh towels once, no soap in the shower.

It was really close to where we needed to be. The price was reasonable and we figured out why as soon as we pulled in. The parking lot coming in was riddled with potholes. Theres a train track directly behind and you heard the train all hours of the day and night. People walking the tracks . Witnessed a few checking the doors on vehicles in the parking lot. The room was dirty there was debri on the floors the body waah was empty they never replinished it ,water damage to the wall the tv was on , hardly any channel would come in on the tv . We had 4 guests they gave us 3 towels and 2 wash rags. Everytime you would ask for another towel they would say ask in the morning or they were drying. Put a do not disturb sign up they came into the room anyway and took only 2 of the 3 used towels and emptied 2 of the 3 trash cans and didn't put a bag back in one of them. We stayed 4days 3nights our check in was 4pm and check out at 11am but online it said check out was 1130. It also said 100 deposit and they only charged 50. The discription didnt mention a pool however the photos showed one, when we got settled in we found the pool was filled and covered by a smokers canopy.

It was really close to where we needed to be. The price was reasonable and we figured out why as soon as we pulled in. The parking lot coming in was riddled with potholes. Theres a train track directly behind and you heard the train all hours of the day and night. People walking the tracks . Witnessed a few checking the doors on vehicles in the parking lot. The room was dirty there was debri on the floors the body waah was empty they never replinished it ,water damage to the wall the tv was on , hardly any channel would come in on the tv . We had 4 guests they gave us 3 towels and 2 wash rags. Everytime you would ask for another towel they would say ask in the morning or they were drying. Put a do not disturb sign up they came into the room anyway and took only 2 of the 3 used towels and emptied 2 of the 3 trash cans and didn't put a bag back in one of them. We stayed 4days 3nights our check in was 4pm and check out at 11am but online it said check out was 1130. It also said 100 deposit and they only charged 50. The discription didnt mention a pool however the photos showed one, when we got settled in we found the pool was filled and covered by a smokers canopy.

M

M

Bed was very comfortable. Room was clean and Oder free

Bed was very comfortable. Room was clean and Oder free

The desk clerk need to disclose that their is a deposit of $50 to pay at check-in it is not listed through the app and I have explained that to him. Overall the stay was horrible and I would not recommend to anyone booking this hotel.

The desk clerk need to disclose that their is a deposit of $50 to pay at check-in it is not listed through the app and I have explained that to him. Overall the stay was horrible and I would not recommend to anyone booking this hotel.

Smelled old had mold on wall n ceiling felt very humid

Smelled old had mold on wall n ceiling felt very humid

In bad part of town. Noisy. Dont go walking to the gas station after dark. Especially white ladies. The other guests did not care they were extremely loud and obnoxious. Little babies wandering the hall. Crazy

In bad part of town. Noisy. Dont go walking to the gas station after dark. Especially white ladies. The other guests did not care they were extremely loud and obnoxious. Little babies wandering the hall. Crazy

Room was dirty. Complained to staff, they went in to ‘clean,’ but really did little to nothing to clean it properly (dirty was behind the doors and under desk). Staff gave me attitude as well. Room had broken curtain hooks, mold under the sink, baby centipedes crawling and the hotel had an overall smell similar to that of a turtle tank.

Room was dirty. Complained to staff, they went in to ‘clean,’ but really did little to nothing to clean it properly (dirty was behind the doors and under desk). Staff gave me attitude as well. Room had broken curtain hooks, mold under the sink, baby centipedes crawling and the hotel had an overall smell similar to that of a turtle tank.

DO NOT STAY HERE ITS DIRTY BATHROOM WAS DIRTY

DO NOT STAY HERE ITS DIRTY BATHROOM WAS DIRTY

It's just too many bad things. Start with getting into the elevator. Elevator walls are bad. The room floors was dirty with paint. How do you make up the bed and dont see the dust and floors haven't been swept and months. The tiles dust is still on the floor in the bathroom from when the tiles was installed. I didn't want my feet to touch the floors. I made the complaint to the front desk. The young ladies didn't have a response why the room was not clean properly.

It's just too many bad things. Start with getting into the elevator. Elevator walls are bad. The room floors was dirty with paint. How do you make up the bed and dont see the dust and floors haven't been swept and months. The tiles dust is still on the floor in the bathroom from when the tiles was installed. I didn't want my feet to touch the floors. I made the complaint to the front desk. The young ladies didn't have a response why the room was not clean properly.

I arrived late and it took a minute to get checked in. The smell in the room was very bad. Mildew covered many areas of the bathroom and the room. I have pictures. On top of that, there were dead roaches on the floor. Because I got in late and I had to leave so early I did not bother going to the desk. Since it took so long to get checked in I did t want to risk not getting any sleep. The place LOOKED ok, but was not very well maintained.

I arrived late and it took a minute to get checked in. The smell in the room was very bad. Mildew covered many areas of the bathroom and the room. I have pictures. On top of that, there were dead roaches on the floor. Because I got in late and I had to leave so early I did not bother going to the desk. Since it took so long to get checked in I did t want to risk not getting any sleep. The place LOOKED ok, but was not very well maintained.

I stayed in room 224 where when I woke up I found a family of ants on the inside of my sheets. I called front desk and the clerk wasn’t concerned or helpful at first until I started using foul words to express how unprofessional she was being and that I needed another room. She said I would have to wait for housekeeping and she didn’t know how long it would be. Shortly she came knocking on the door with another room key to room 222 where the ceiling looked molded and no other accommodations were offered. I stay here on the regular but this trip was awful and unacceptable

I stayed in room 224 where when I woke up I found a family of ants on the inside of my sheets. I called front desk and the clerk wasn’t concerned or helpful at first until I started using foul words to express how unprofessional she was being and that I needed another room. She said I would have to wait for housekeeping and she didn’t know how long it would be. Shortly she came knocking on the door with another room key to room 222 where the ceiling looked molded and no other accommodations were offered. I stay here on the regular but this trip was awful and unacceptable

My stay was alright,the floors were very moist and felt dirty when we walked in. The suite also didn’t have a tv in the living room area where we found that weird.

My stay was alright,the floors were very moist and felt dirty when we walked in. The suite also didn’t have a tv in the living room area where we found that weird.

The sheets were very damp. The pillows are travel size. The breakfast was very very limited to waffles and cereal. No fruit. The air would not cool the room. We will travel another place next time.

The sheets were very damp. The pillows are travel size. The breakfast was very very limited to waffles and cereal. No fruit. The air would not cool the room. We will travel another place next time.

Decent road side hotel overall road leading to the hotel has huge pot holes be careful

Very terrible condition and customer service, and didn't return my refund, not to mention kept hanging up when I tried calling to get my refund.

Very good... only need more food for breakfast and TV

The hotel was painted with that brown paint they used on the floor years ago. Water stains in the bathroom ceiling. The ice machine on the second floor had cobwebs in it. The TV did had good channels. The good thing was they allowed us to check in early.

The hotel is under renovations. The rooms wasn’t bad, but they wasn’t clean either. It was hair all over the bathroom floor from the previous guest. It was paint splatters on the floor. The air condition was poor. It was hot in the room. I wouldn’t stay again. It was OK for a last-minute booking, but I personally wouldn’t stay again.

I enjoyed my stay

Parking was horrible the fence was falling down

This is the best of the three hotels on Nates Road. Only real issue I had was with the TV - reception was really poor, going in and out, and none of the channels matched up to what they were supposed to be.

Run down

Decent sized room with beds and eating area.

Upon entering our room, we instantly encountered a horrible smell, like a mixture of dirty feet and stale smoke. When you aren’t a smoker it sure stands out. The bed was very comfy and the pillows as well. I would also put body wash on the wall like your shampoo and conditioner is. Instead it was bar soap, which isn’t a problem when you have something to rest it on in the shower, so it kept falling off the top of the shampoo container and making the condition extra slippery. It worked out fine for us, but anyone elderly probably wouldn’t benefit from this. We have stayed at other Wingate by Wyndham’s and by far the worse one. I won’t mention the breakfast area.

The room was not clean starting with the bathroom to the sheets on the bed. It was grit on the floor.

Needs renovation

The room was absolutely horrible and not in good conditions for anyone to stay in the sheets had stains on them as if they just made the bed up from the last guest the floor head trash on it. The shower was dirty. There were light fixtures that were taken apart, so the wires were exposed

The only thing I didn't like is no pool that would be really great to have in the summer time

Poor quality but does the job. The sheets were stained but the room was clean.

A bit of a sketchy neighborhood, tucked away, potholes. Staff were polite. Very basic.

The staff was awesome

Should’ve told us about remodeling

The room assigned to me at the moment of checking in wasn’t clean. The beds were like someone just woke up. Then they changed my room, it was a little better but the floor was dirty, full of dust and even cereal on the floor. It was not a bad place..just need to focus on cleaning the rooms better.

Customer service was amazing but the room was dirty there were roaches the toilet was leaking and the appearance was just not the best.

The property is old and they've tried to update it with fresh paint and furnishings. It appears they didn't use drop sheets to paint the walls since there is paint splatter on the floors throughout. The beds were very comfy and the sheets were crisp and clean. The dated feeling of the building is very evident, door handles are broken or missing in the units, light switches don't work, etc. But it's a cost effective overnight stay and we felt that the beds were a positive and what we needed for our quick stay.

The suite room should have a TV set in the living room area. Also, there were no toiletries or coffee supplies, which was very disappointing. The road leading to the hotel was also very rocky. The road needs to be fixed.

Our stay was wonderful. The reservation was easy the check in was fast and the check out was fast as well. They accommodate out breakfast earlier because we were there for military graduation so left really early. And breakfast was sweet out it was awesome.

There was a bad smell to weed every where. Other costumers smoking weed inside. Room was dirty since day one, hairs in the shower, no new clean towels for the bathroom. The beds didn't get done, the front desk service was not as good. Too noisy all night! Didn't feel safe at all. It was a terrible experience and I was there for BCT graduation! But don't recommend no one to stay here, specially is not child appropriate!

Upon arrival, I instantly got an uneasy feeling about the individuals walking the parking lot & lurking around the front of the property. Me and my 3 teenage children walked in, no one was at the desk so we wandered around in hopes of finding someone. A young lady finally came and got us checked in. Once we got to the room, we unloaded and I went to take a shower. Once I set foot into the shower, there was instantly hair from the floor that my feet had picked up, as well as dirt from the floor. The flooring itself was dusty & dirty. Found faded stains on the sheets and once my son woke up, I found a toe nail clipping next to the pillow. Not to mention other things that were wrong/sketchy.

Expedia should tell customers that this hotel is currently hosting homeless people. Feel really unsafe during our stay because they were in and out and smoking something that I’m not sure what it was. Very bad experience and is not hotel fault but Expedia for not telling customers this.

The entire hallway smelled like Marijuana every time myself and my family left our room. When checking in it was assumed that I was staying one night when I had reservations. (Was not asked if I had reservation). In the parking lot there were constantly people hanging out drinking and smoking Marijuana. There was black mold on the ceiling in the room.

Horrible…had stains on the sheets and the door had paper towels n the peephole.

The hotel smelled like marijuana. the door frame was broke all the way up, like it was kicked in. There was a dirty wash cloth with what looked like dried blood all over it in the bathroom.

Very bad place , smell very bad , dirty , area looks unsafe , roads in bad shape , AC not working

good

The room was clean the staff was nice but very outdated, we where only there to sleep so it really did not bother us alot..other than only having 1 trash can and us having tons of trash as it was 6 of us…fresh towels everyday which was a plus

We were able to do pre-check in. So the check in process was a breeze. The room was nice and clean. The bathroom was very clean. We would definitely stay here again. Clean bedsheets. We were surprised and delighted to see that complimentary breakfast. Keep making necessary improvements. It needs to be more handicap parking. Some of the vehicles didn't have have handicap placard.

We had asked for extra blankets and pillows, when we arrived at midnight there was none in our room as we had a blowup mattress for an extra adult with us. So at midnight after driving 9 hours I had to go ask for bedding and all she could give me was a singular pillow and a comforter, no sheets.

Didn't go

Don’t recommend. This was awful.