Residence Inn by Marriott Columbia Northeast/Fort Jackson Area
About Residence Inn by Marriott Columbia Northeast/Fort Jackson Area
Featuring barbecue facilities, Residence Inn Columbia Northeast/Fort Jackson Area is located in Columbia in the South Carolina region, 8.4 miles from Robert Mills House and Gardens and 8.7 miles from Columbia Museum of Art. With a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a fitness center and a concierge service. All rooms at the hotel come with a flat-screen TV with cable channels, a kitchen and a dining area. Guest rooms will provide guests with a desk and a coffee machine. Guests at Residence Inn Columbia Northeast/Fort Jackson Area can enjoy a buffet or an American breakfast. Guests will find a 24-hour front desk, a shared lounge and a business center at the property. South Carolina State Museum is 10 miles from the accommodation, while Colonial Life Arena is 10 miles from the property. Columbia Metropolitan Airport is 16 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the cleanliness, comfort, and friendly staff, but some have encountered issues with maintenance, noise, and inconsistent service.
- Clean and comfortable rooms
- Friendly and helpful staff
- Maintenance issues in some rooms
- Noise disturbances from other guests or hotel operations
- 5/5
Exceptional
- 5/5
All good
- 5/5
Front desk Staff is so helpful patient and kind! Very easy to communicate with!
- 4.5/5
Everything
- 1/5
Dump. Rude staff. Cancelled my reservation to charge me higher rates. Total bait and switch because I used a third party vendor. Never again
- 4/5
Very good
- 4.5/5
Everything
- 4/5
Very good
- 4.5/5
Superb
- 5/5
Great stay. Clean. Professional staff
- 3/5
Staff nice. Outdated room. Not clean. Pool not running
- 3/5
Staff nice. Outdated room. Not clean. Pool not running
- 5/5
Breakfast was very good. The room was spacious.
- 4/5
Breakfast was fine. Typical breakfast fare
- 0.5/5
Ms. Pam made staying at this property worth it. The front desk staff could've cared less about accommodation. Especially 2nd shift Front desk staff did not exemplify the Marriott standard. Ms. Pam.( house keeping supervisor) Should be promoted to FOM
- 0.5/5
Front desk staff did not exemplify the Marriott standard. Ms. Pam.( house keeping supervisor) Should be promoted to FOM
- 4/5
Breakfast staff were friendly and breakfast looked good. Being a vegan I had Oatmeal, and every topping was available including fresh strawberries, an assortmentof nuts, raisins etc.. The staff was accommodating by providing Oatmilk. O will stay there when I return next month.
- 5/5
Everything about this property was excellent, the breakfast was great and the staff very friendly and helpful. Over the top service!!
- 5/5
Everything was nice
- 5/5
Everything was nice
- 5/5
Exceptional
- 5/5
Room very nice and clean. Staff friendly and knowledgeable. Breakfast was very good. Staff at the breakfast area were so friendly.
- 5/5
Breakfast had a lot of choices and I like the healthier ones. I don't like eggs from a carton. The eggs or sausage. It wasn't a healthy choice so I passed and had fruit.
- 5/5
The eggs or sausage. It wasn't a healthy choice so I passed and had fruit.
- 5/5
the property was in immaculate shape. The dark colors in the building were a little depressing but the kindness and good will by everyone associated with the property made for a great stay
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Room was great and staff was great but the room I was in people were going in and out the door slamming the door and that was very annoying. The breakfast was not good at all.
- 3/5
Room was great and staff was great but the room I was in people were going in and out the door slamming the door and that was very annoying. The breakfast was not good at all.
- 5/5
Exceptional
- 5/5
Excellent staff. Easy to please. All around great experience. Clean room and great hospitality
- 5/5
Excellent staff. Easy to please. All around great experience. Clean room and great hospitality
- 4/5
Good stay. Hotel starting to show its age.
- 4/5
Good stay. Hotel starting to show its age.
- 2/5
Someone else’s clothes in the closet, and the heat don’t work the room was stuck at 61
- 2/5
Someone else’s clothes in the closet, and the heat don’t work the room was stuck at 61
- 0.5/5
Guest was arguing all night couldn't sleep
- 5/5
Everything was wonderful! The 2 bedroom suite was everything and more, very comfortable, very clean, very big and spacious! Love the fireplace in the living room. It’s nothing that I didn’t like about the property
- 5/5
Room was spotless, smelled wonderfully fresh, staff was excellent especially the housekeeping staff. Pam and Gladys are so friendly and courteous. Whenever we needed anything it was provided. We stay only at this hotel whenever we're in Columbia, S.C.
- 5/5
Room was spotless, smelled wonderfully fresh, staff was excellent especially the housekeeping staff. Pam and Gladys are so friendly and courteous. Whenever we needed anything it was provided. We stay only at this hotel whenever we're in Columbia, S.C.
- 4/5
The staff was very friendly and the place was extremely clean Our room smelled terrible. Obviously it used to be a smoking room.
- 4/5
I loved the room and the staff was very friendly but it said there was a hot tub online and when I got there they said it was no longer there and it said there was a basketball/ tennis court but it was torn down and it felt like fault advertisement and I kinda wasted my money a little bit. But other than that disappointment everything else was good.
- 4/5
I loved the room and the staff was very friendly but it said there was a hot tub online and when I got there they said it was no longer there and it said there was a basketball/ tennis court but it was torn down and it felt like fault advertisement and I kinda wasted my money a little bit. But other than that disappointment everything else was good.
- 4.5/5
Nothing
- 5/5
Great
- 5/5
Great
- 5/5
The staff was very friendly & the room was spotless!
- 5/5
The staff was very friendly & the room was spotless!
- 5/5
The friendliness and helpfulness of the front desk staff. Meagan was very knowledgeable and went above and beyond to assure she got down to the bottom of why there was an additional charge to my credit card. She made sure it was refunded before I even arrived at the property. There was nothing I didn’t like.
- 5/5
Wonderful check in and beautiful facility. Almost cleaning and up-to-date and modern and the front desk staff was super friendly, helpful and kind.
- 5/5
Wonderful check in and beautiful facility. Almost cleaning and up-to-date and modern and the front desk staff was super friendly, helpful and kind.
- 5/5
Our quick overnight stay after a long day one of travel was WONDERFUL! Front desk staff were great. Our room were clean and well laid out… we had the king size bed room with a living room and kitchen… great space! Breakfast was decent when it comes to “free” ones. Highly recommend this hotel!
- 5/5
Our quick overnight stay after a long day one of travel was WONDERFUL! Front desk staff were great. Our room were clean and well laid out… we had the king size bed room with a living room and kitchen… great space! Breakfast was decent when it comes to “free” ones. Highly recommend this hotel!
- 5/5
Clean and looks as advertised
- 5/5
Clean and looks as advertised
- 5/5
Clean room, staff were friendly and accommodating. Best weekend getaway for couples as well.
- 5/5
Clean room, staff were friendly and accommodating. Best weekend getaway for couples as well.
- 4.5/5
Clean rooms, decent facilities, quiet surroundings. Nothing that I can thing of. My hubby hated the way many of the doors opened in the rooms. Ex: the shower door which opened in to the bathroom, you had to squeeze to close! ?, the bedroom door which open up into the room which blocked the TV). Little things. Nothing major.
- 4/5
Breakfast was less than we'd hoped for. the food just wasn't very appetizing. Other than that, the stay was great. the room was very clean and spacious
- 4/5
Breakfast was less than we'd hoped for. the food just wasn't very appetizing. Other than that, the stay was great. the room was very clean and spacious
- 5/5
Amazing staff! Nice property!
- 5/5
Amazing staff! Nice property!
- 5/5
I liked the hotel room. I wish the breakfast had a bigger variety.
- 5/5
Pleasant stay
- 5/5
Pleasant stay
- 5/5
Was very comfortable and clean. Felt just like home.
- 5/5
Was very comfortable and clean. Felt just like home.
- 5/5
The room is amazing! Clean, spacious, very comfortable and well thought out!!
- 5/5
The room is amazing! Clean, spacious, very comfortable and well thought out!!
- 5/5
It's clean/quiet, convenient to stores, and it's definitely in an excellent location. This is my favorite place of choice anytime that I come to Columbia SC.
- 1/5
Terrible service
- 1/5
Terrible service
- 4/5
The rooms were super dark and had a very odd odor like a nursing home, they also weren’t very clean.
- 3.5/5
The beds were really comfortable. The roaches on the counter in the kitchen, it also could have been cleaned better.
- 4/5
Much newer than the last residence inn we stayed at in buffalo the 2 previous nights, cleaner, newer. I was a bit discouraged when they mentioned a $75 pet fee however, at time of check in, as NOT mentioned on the website, and the only hotel in 8 nights away on vacation that charged me for my 11 pound service dog, so that was the only, large negative
- 4/5
Much newer than the last residence inn we stayed at in buffalo the 2 previous nights, cleaner, newer. I was a bit discouraged when they mentioned a $75 pet fee however, at time of check in, as NOT mentioned on the website, and the only hotel in 8 nights away on vacation that charged me for my 11 pound service dog, so that was the only, large negative
- 2/5
Not the usual standard that I expect from the Bonvoy brand. The hotel smelled like a mix of boiled chicken and stale smoke. They cancelled my room for no reason but then put us in two separate rooms, not necessarily the worst outcome, but definitely an inconvenience, the staff were really good and accommodated us. Neighbors came home around midnight. The walls are too thin to really cancel any noise from people walking down the hall or in the next room so therefore I had a terrible night of sleep. Tried to use the laundry room One person took up all of the washers After walking all over the hotel to find the place and get money to use the machine. Frustrating. We are not going back
- 4/5
Location, quiet, welcoming
- 5/5
Was perfect for us
- 5/5
Was perfect for us
- 2/5
Flat pillows, uncomfortable. Sofa bed very thin and uncomfortable. We did not sleep well. One of the pillows did not have pillow case. Not enough linens for the 4 of us. Noisy machine (AC?) outside woke us up in the middle of the night. Will not stay here again.
- 2/5
Flat pillows, uncomfortable. Sofa bed very thin and uncomfortable. We did not sleep well. One of the pillows did not have pillow case. Not enough linens for the 4 of us. Noisy machine (AC?) outside woke us up in the middle of the night. Will not stay here again.
- 5/5
Everything was on point. Front desk was very helpful.
- 5/5
Everything was on point. Front desk was very helpful.
- 1/5
My business trip on Monday (6/10_25) ended late. I booked through hotels.com as I have several hundred times or more in the past decade. I arrived at the residence Inn Marriott, located in Columbia, SC after working a 16hr day at approximately 11:00 p.m. I expected a quick, smooth check-in as I was totally exhausted. That didn't happen. For the first time ever, I was informed the hotel received my booking ( paid by me through the hotels.com app) but they didn't have my credit card info. This was confusing to me as I use this service often and are a gold member. I waited approximately an hour and received very little technical support form Hotels.com/Expedia.com. support came only through a virual chat. I could not get anyone in customer service to contact me. After a very long wait someone called the hotel and there was no resolution. I got a refund but was told they would not compensate my lost time. I eventually paid the hotel directly after an hour wait. I asked hotels.com/Expedia.com to be contacted by a manager but that didn't happen. I use this booking service so much and no compensation was offered. Im very surprised and disappointed. If the problem is on the Marriott (residential Inn)
- 1/5
My business trip on Monday (6/10_25) ended late. I booked through hotels.com as I have several hundred times or more in the past decade. I arrived at the residence Inn Marriott, located in Columbia, SC after working a 16hr day at approximately 11:00 p.m. I expected a quick, smooth check-in as I was totally exhausted. That didn't happen. For the first time ever, I was informed the hotel received my booking ( paid by me through the hotels.com app) but they didn't have my credit card info. This was confusing to me as I use this service often and are a gold member. I waited approximately an hour and received very little technical support form Hotels.com/Expedia.com. support came only through a virual chat. I could not get anyone in customer service to contact me. After a very long wait someone called the hotel and there was no resolution. I got a refund but was told they would not compensate my lost time. I eventually paid the hotel directly after an hour wait. I asked hotels.com/Expedia.com to be contacted by a manager but that didn't happen. I use this booking service so much and no compensation was offered. Im very surprised and disappointed. If the problem is on the Marriott (residential Inn)
- 4/5
The layout of the property was convenient. I stayed in the two bedroom and it was spacious with a kitchen perfect for a family or group trip. The fireplace didn’t work in the room and the breakfast was repetitive. The pool needed to be cleaned.
- 5/5
Nice staff, good breakfast, nice room!
- 5/5
Nice staff, good breakfast, nice room!
- 5/5
The hotel was quiet, the rooms were nice and the staff were great.
- 5/5
The hotel was quiet, the rooms were nice and the staff were great.
- 5/5
Everything was wonderful.
- 5/5
Suite is great! Bedroom, kitchenette, living room and nic red bathroom.
- 5/5
Suite is great! Bedroom, kitchenette, living room and nic red bathroom.
- 5/5
We enjoyed our trip
- 5/5
We enjoyed our trip
- 5/5
Quick easy checkin. The room was super with kitchen, full bath, living room. And we were even able to bring our dog.
- 5/5
Quick easy checkin. The room was super with kitchen, full bath, living room. And we were even able to bring our dog.
- 5/5
Staff friendly and helpful. Rooms very accommodating with kitchen, free parking, pool, the fireplace was a plus. Property close to restaurants and stores.
- 5/5
Staff friendly and helpful. Rooms very accommodating with kitchen, free parking, pool, the fireplace was a plus. Property close to restaurants and stores.
- 4/5
As far as the hotel cleanliness it was great. We didn't have an iron board. We didn't have no soap in the shower and the room card key didn't work the second day of being in the hotel other than that, this day was pretty good.
- 4/5
As far as the hotel cleanliness it was great. We didn't have an iron board. We didn't have no soap in the shower and the room card key didn't work the second day of being in the hotel other than that, this day was pretty good.
- 5/5
Amazing!!! The service and staff were so amazingly friendly and courteous!!!
- 5/5
Amazing!!! The service and staff were so amazingly friendly and courteous!!!
- 2/5
Our room was by the elevator and it made noise all night
- 2/5
Our room was by the elevator and it made noise all night
- 5/5
I loved this place.
- 5/5
I loved this place.
- 5/5
Was surprised by our room having a kitchen that had silverware, a sink, and had a full sized fridge and freezer. Staff was friendly, everything was neat and clean, and if I'm ever travelling through the area again I'm absolutely staying here again. 9.5/10!
- 5/5
Was surprised by our room having a kitchen that had silverware, a sink, and had a full sized fridge and freezer. Staff was friendly, everything was neat and clean, and if I'm ever travelling through the area again I'm absolutely staying here again. 9.5/10!
- 5/5
Check in was easy and rep was extremely courteous
- 5/5
Check in was easy and rep was extremely courteous
- 5/5
Very nice hotel. Excellent staff and service, nice room with great accommodations
- 5/5
Very nice hotel. Excellent staff and service, nice room with great accommodations
- 5/5
Excellent service, excellent food, the room was beautiful and very quiet, and the firepit area was soooo pretty!
- 5/5
Excellent service, excellent food, the room was beautiful and very quiet, and the firepit area was soooo pretty!
- 5/5
Staff was extremely accommodating my family had a great time
- 5/5
Staff was extremely accommodating my family had a great time
- 4/5
Na
- 4/5
Na
- 5/5
The suite was beautiful inside both rooms. The staff were quick and efficient. The fire place was a beautiful touch as well as the welcome message that was personalized on the TVs. The suite had everything needed in the kitchen. The rooms were impeccable.
- 5/5
The suite was beautiful inside both rooms. The staff were quick and efficient. The fire place was a beautiful touch as well as the welcome message that was personalized on the TVs. The suite had everything needed in the kitchen. The rooms were impeccable.
- 5/5
Fantastic property. Excellent breakfast, updated rooms, all the comforts of home plus no additional fee for pets. I will be staying here again.
- 5/5
Fantastic property. Excellent breakfast, updated rooms, all the comforts of home plus no additional fee for pets. I will be staying here again.
- 5/5
It was great all around
- 5/5
It was great all around
- 5/5
.
- 5/5
.
- 4/5
Was good, dontcreally remrmber it.
- 4/5
Was good, dontcreally remrmber it.
- 1/5
I was never notified about any changes until I came to the actual property. Because the rain was so heavy and it was late, I had to accept but mildly saying, I am not happy with the situation. Please, review the policy. You must communicate with the customer if you don't have the property available. You can just assign them wherever you feel like it.
- 1/5
I was never notified about any changes until I came to the actual property. Because the rain was so heavy and it was late, I had to accept but mildly saying, I am not happy with the situation. Please, review the policy. You must communicate with the customer if you don't have the property available. You can just assign them wherever you feel like it.
- 5/5
Quiet surrounding
- 5/5
Quiet surrounding
- 3/5
The issue is that the rooms are dated and need some refurbishing.
- 3/5
The issue is that the rooms are dated and need some refurbishing.
- 5/5
.
- 5/5
.
- 5/5
Looks like a big apartment
- 5/5
Looks like a big apartment
- 5/5
Imagine get to the hotel and have to go down to the front desk 3 times before u can get to the room. First time was the key didn’t work went down there they remade the key. Went back up to the room open the door and there is ppl already in the room. I’m like what? Went back down again and they found down they gave me the wrong room. Unbelievable
- 5/5
Imagine get to the hotel and have to go down to the front desk 3 times before u can get to the room. First time was the key didn’t work went down there they remade the key. Went back up to the room open the door and there is ppl already in the room. I’m like what? Went back down again and they found down they gave me the wrong room. Unbelievable
- 5/5
Upgraded to better room.
- 5/5
Upgraded to better room.
- 5/5
Great place I would highly recommended
- 5/5
Great place I would highly recommended
- 5/5
Our suite was roomy and comfortable
- 5/5
Our suite was roomy and comfortable
- 3/5
The hotel seems remodeled, so its in pretty good condition and clean. The only downside is the mattress wasn't comfortable, Breakfast was terrible since the "supposed" hot food was cold. Not enough towels for the stay.
- 3/5
The hotel seems remodeled, so its in pretty good condition and clean. The only downside is the mattress wasn't comfortable, Breakfast was terrible since the "supposed" hot food was cold. Not enough towels for the stay.
- 4/5
Very nice place to stay for a week or more.
- 4/5
Very nice place to stay for a week or more.
- 4/5
Great.
- 4/5
Great.
- 5/5
Nice place , friendly people.
- 5/5
Nice place , friendly people.
- 3/5
Well I got to hurt in my room no management are anyone came are call to check on me. I won't say anything thing else.
- 3/5
Well I got to hurt in my room no management are anyone came are call to check on me. I won't say anything thing else.
- 2/5
A bug crawled on my daughter while she was sleeping, so I had to spray the room. There were no towels, and a couple of minor things were broken in the room. The toilet continued to run, which I ended up fixing during our stay.
- 2/5
A bug crawled on my daughter while she was sleeping, so I had to spray the room. There were no towels, and a couple of minor things were broken in the room. The toilet continued to run, which I ended up fixing during our stay.
- 3/5
There were several issues with the room, the TV did not work, the chair was broken, the screws in the cabinet were missing, no towels in the room or at the front desk, etc...
- 3/5
There were several issues with the room, the TV did not work, the chair was broken, the screws in the cabinet were missing, no towels in the room or at the front desk, etc...
- 5/5
All of the employees are wonderful.
- 5/5
All of the employees are wonderful.
- 3/5
The upstairs guests were extremely loud throughout our stay. Also, on the first night, we had two people (or one person twice) bang on our door at 10:45 p.m. and 1:45 a.m. The staff was great, but they couldn't do anything for us. We were glad to leave after our four nights were over.
- 3/5
The upstairs guests were extremely loud throughout our stay. Also, on the first night, we had two people (or one person twice) bang on our door at 10:45 p.m. and 1:45 a.m. The staff was great, but they couldn't do anything for us. We were glad to leave after our four nights were over.
- 5/5
Awesome staff
- 5/5
Awesome staff
- 5/5
Outside of my bed window was a bunch of air conditioners, and it was very noisy They will open up these windows for a second
- 5/5
Outside of my bed window was a bunch of air conditioners, and it was very noisy They will open up these windows for a second
- 5/5
Convenient and clean!
- 5/5
Convenient and clean!
- 5/5
No lights outside at night, very hard to find. But was comfortable once we got inside.
- 5/5
No lights outside at night, very hard to find. But was comfortable once we got inside.
- 5/5
Clean property. Safe environment. Staff was friendly.
- 5/5
Clean property. Safe environment. Staff was friendly.
- 5/5
I stayed in three different hotels. I enjoyed every single one. The beds where amazing and the service as well.
- 5/5
I stayed in three different hotels. I enjoyed every single one. The beds where amazing and the service as well.
- 5/5
We go to pull out sofa and its broken. Call frint desk to report and get hung up on. I ended up cutting my foot trying to put bed back in so we could at least sit on couch. Ended up killing a roach on the wall.
- 5/5
We go to pull out sofa and its broken. Call frint desk to report and get hung up on. I ended up cutting my foot trying to put bed back in so we could at least sit on couch. Ended up killing a roach on the wall.
- 5/5
The hotel was clean and very nice. The gal at the front desk was friendly and helpful. The room was much nicer than I expected for the price. Bed was comfy.
- 5/5
The hotel was clean and very nice. The gal at the front desk was friendly and helpful. The room was much nicer than I expected for the price. Bed was comfy.
- 5/5
Was a very nice property, staff was extremely friendly, the jacuzzi area was very nice
- 5/5
Was a very nice property, staff was extremely friendly, the jacuzzi area was very nice
- 5/5
Very clean hotel, mattress very comfortable. Staff very friendly and professional. Breakfast was really good as well. Highly recommend!
- 5/5
Very clean hotel, mattress very comfortable. Staff very friendly and professional. Breakfast was really good as well. Highly recommend!
- 5/5
Excellent place but expensive if you traveling with furry babies.
- 5/5
Excellent place but expensive if you traveling with furry babies.
- 4/5
The facility and room was clean. Lighting in facility and room need to be brighter. Breakfast was average. Area need more restaurants options. Overall rating is a 5 out of 10.
- 4/5
The facility and room was clean. Lighting in facility and room need to be brighter. Breakfast was average. Area need more restaurants options. Overall rating is a 5 out of 10.
- 5/5
Nice stay overall for the weekend. Although, the headboard was not clean and there was an old sock left in the room.
- 5/5
Nice stay overall for the weekend. Although, the headboard was not clean and there was an old sock left in the room.
- 5/5
Check-in was a little slow, but staff were very friendly. Room was wonderful - clean, comfortable, all amenities of a small studio apartment. Gave 4 stars instead of 5 for cleanliness only because trash outside the rooms was left overnight and still there in the morning. Bed and pillows were very comfortable. Breakfast was very good and staff, again, were really friendly & attentive. We will definitely stay here again!
- 5/5
Check-in was a little slow, but staff were very friendly. Room was wonderful - clean, comfortable, all amenities of a small studio apartment. Gave 4 stars instead of 5 for cleanliness only because trash outside the rooms was left overnight and still there in the morning. Bed and pillows were very comfortable. Breakfast was very good and staff, again, were really friendly & attentive. We will definitely stay here again!
- 4/5
Everything over all was good.
- 4/5
Everything over all was good.
- 5/5
Stayed one night, Front desk person very friendly. Check-in a breeze. Room was awesome—comfortable and super clean. Breakfast was good. Missed not having pancakes or waffles—a sweet breakfast dish. Otherwise good selection. Would definitely stay again.
- 5/5
Stayed one night, Front desk person very friendly. Check-in a breeze. Room was awesome—comfortable and super clean. Breakfast was good. Missed not having pancakes or waffles—a sweet breakfast dish. Otherwise good selection. Would definitely stay again.
- 5/5
Ability to relax with every thing at my fingertips.
- 5/5
Ability to relax with every thing at my fingertips.
- 5/5
I would stay at this location again for sure.
- 5/5
I would stay at this location again for sure.
- 4/5
Our stay was wonderful. Our room was amazing and the staff was incredibly friendly.
- 4/5
Our stay was wonderful. Our room was amazing and the staff was incredibly friendly.
- 4/5
great location, near alot of things, walkable to dining options, good place to stay
- 4/5
great location, near alot of things, walkable to dining options, good place to stay
- 5/5
We arrived late in the evening and were greeted by Chenetta! She was wonderful! She helped me find one of the few rooms left that would be best suited for my needs (wants), with a smile on her face! We were in SC for our granddaughter's graduation from basic training and staying in a clean, comfortable hotel with friendly, caring staff made our visit even better. We saw Chenetta every evening and she was always positive, kind, and interested in our day. The breakfast was good. Staff were amazingly friendly which was refreshing. I'm not use to everyone speaking as I walk through a hotel. We would definitely stay here again if traveling through the area.
- 5/5
We arrived late in the evening and were greeted by Chenetta! She was wonderful! She helped me find one of the few rooms left that would be best suited for my needs (wants), with a smile on her face! We were in SC for our granddaughter's graduation from basic training and staying in a clean, comfortable hotel with friendly, caring staff made our visit even better. We saw Chenetta every evening and she was always positive, kind, and interested in our day. The breakfast was good. Staff were amazingly friendly which was refreshing. I'm not use to everyone speaking as I walk through a hotel. We would definitely stay here again if traveling through the area.
- 5/5
The rooms for the price was amazing!
- 5/5
The rooms for the price was amazing!
- 1/5
Roaches in my room
- 1/5
Roaches in my room
- 5/5
I like this location. You can literally walk to several restaurants and gas stations, even if you’re not a fan of walking, a restaurant is literally next door. The staff is friendly. My room was surprisingly very spacious. I had a nice king sized bed that was very comfortable. I had a walk-in shower and full kitchen with everything you can imagined, including dish detergent, sponges, kitchen cloths, dish washer with pods. I enjoyed breakfast (a southern breakfast!) is very important to me and it’s included. The breakfast staff were very helpful and friendly. They had lots of options including grits and oatmeal, different types of juice, eggs, sausages, biscuits, toasts, bagels, etc. Oh, and the desk clerk that checked me in (Chenetta) is nice! The hotel is pet friendly, even if I’m not lol. My only two eyebrow raising complaints would be the straight hair I found in my shower (my hair is curly), and the “unique” smell in my room. It had me smelling the sofa and bed (lol) which weren’t the source of it. My room had a faint smell (room 320) as if someone or something had previously peed somewhere and as if cleaning services tried to clean it, but there still was a hint of an odd lingering odor, but not to the point where I had to switch rooms but I wouldn’t pick that room again even though I would return again.
- 5/5
I like this location. You can literally walk to several restaurants and gas stations, even if you’re not a fan of walking, a restaurant is literally next door. The staff is friendly. My room was surprisingly very spacious. I had a nice king sized bed that was very comfortable. I had a walk-in shower and full kitchen with everything you can imagined, including dish detergent, sponges, kitchen cloths, dish washer with pods. I enjoyed breakfast (a southern breakfast!) is very important to me and it’s included. The breakfast staff were very helpful and friendly. They had lots of options including grits and oatmeal, different types of juice, eggs, sausages, biscuits, toasts, bagels, etc. Oh, and the desk clerk that checked me in (Chenetta) is nice! The hotel is pet friendly, even if I’m not lol. My only two eyebrow raising complaints would be the straight hair I found in my shower (my hair is curly), and the “unique” smell in my room. It had me smelling the sofa and bed (lol) which weren’t the source of it. My room had a faint smell (room 320) as if someone or something had previously peed somewhere and as if cleaning services tried to clean it, but there still was a hint of an odd lingering odor, but not to the point where I had to switch rooms but I wouldn’t pick that room again even though I would return again.
- 5/5
Residence Inn and staybridge is the only hotels i stay at. Feels more like home. Love the sitting area the couch was very comfortable. Love the fact that the suites with the full size kitchen makes you feel right at home. The cleanliness was the best!
- 5/5
Residence Inn and staybridge is the only hotels i stay at. Feels more like home. Love the sitting area the couch was very comfortable. Love the fact that the suites with the full size kitchen makes you feel right at home. The cleanliness was the best!
- 5/5
Aj at yhe front desk was awesome. He made check-in super easy and was all around awesome.
- 5/5
Aj at yhe front desk was awesome. He made check-in super easy and was all around awesome.
- 5/5
Great location, excellent staff. Will definitely stay here again.
- 5/5
Great location, excellent staff. Will definitely stay here again.
- 5/5
I give this location and staff a five star reading for the hospitality and service from the front desk to housekeeping were very welcoming and attentive. Breakfast was great place was amazing and clean. All of the Staff were very helpful. There was not one staff member that we saw that didn’t greet us. I love that five out of five. I didn’t take no photos, but the place was very well kept.
- 5/5
I give this location and staff a five star reading for the hospitality and service from the front desk to housekeeping were very welcoming and attentive. Breakfast was great place was amazing and clean. All of the Staff were very helpful. There was not one staff member that we saw that didn’t greet us. I love that five out of five. I didn’t take no photos, but the place was very well kept.
- 5/5
Nice, clean hotel.
- 5/5
Nice, clean hotel.
- 5/5
We liked Everything
- 5/5
We liked Everything
- 5/5
Very convenient location and very friendly and helpful staff.
- 5/5
Very convenient location and very friendly and helpful staff.
- 5/5
Remote location, far away from restaurants and shopping.
- 5/5
Excellent
- 5/5
Easy to 77 south
- 4/5
We enjoyed our stay. Clean and tidy. Thanks
- 1/5
This hotel doesn't deserve the 3 star rating that it somehow aquired. We dealt with pee stains on the pull-out mattress, 2 gigantic roaches, and the pool and hot tub being closed the entire time we stayed, 9 days. We chose this hotel over cheaper options specifically for the pool and hot tub. You would think the manager would be accommodating as these problems occurred under her watch, however there was no accountability or even the smallest attempt to provide a slight discount when we were obligated to pay for an additional night. Terrible experience that wont soon be forgotten
- 5/5
Its safe and family friendly.
- 4/5
Nice property. Staff and guest very nice.
- 4/5
We had no chancevto access the pool services due to parties being thrown at the pool
- 5/5
Amazing staff
- 5/5
Great place and staff
- 5/5
Everything worked for what I needed
- 5/5
Overall, I like the location and the hospitality that was displayed during my stay
- 5/5
Nice place. Comfortable beds.
- 5/5
It is a great place to space and very affordable
- 5/5
All the staff were terrific! So warm and nice. Great service, excellent breakfast, and clean rooms.
- 2/5
So the first room they assigned us to 203 was filled with roaches. As soon as we walked in, there was roaches coming out of the garbage, disposal and roaches crawling up the wall. We are formed the front desk, and they switched us their own 3OH!3, and I was hesitant because it’s right above 203, but the room was nice, and they were in a roaches. Maybe it was an isolated incident
- 5/5
Very hospitable service from the front desk and breakfast staff, thank you!